Outdoor seating
Yes
Panchos in Troy
Categories
Location on the map
Troy, Rensselaer County, New York, US
Service options
No-contact delivery
Yes
Delivery
Yes
Takeaway
Yes
Dine-in
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Comfort food
Yes
Happy-hour food
Yes
Kids' menu
Yes
Quick bite
Yes
Small plates
Yes
Vegetarian options
Yes
Dining options
Lunch
Yes
Dinner
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Cosy
Yes
Crowd
Groups
Yes
Tourists
Yes
Planning
Accepts reservations
Yes
Phone: +1 518-273-3673
Site: https://www.panchosmxntroy.com/
Site: https://www.panchosmxntroy.com/
Opening hours
- Monday:11AM–9PM
- Tuesday:11AM–9PM
- Wednesday:11AM–9PM
- Thursday:11AM–9PM
- Friday:11AM–9PM
- Saturday:11AM–9PM
- Sunday:Closed
Panchos in other cities:
Comments (195)
We love this place! The food is great, the service super friendly, the decor perfect. Our absolute favorite LOCALLY owned restaurant.
We ordered a Beef Taco Salad bowl, build your own 1 beef burrito and 2 chicken enchiladas, and Camarones Con Arros. My husband, son, and I were all sick. My chicken enchiladas were previously frozen and ice cold. They were soggy and not cooked fresh. My husband’s meal was not flavored and shrimp not good. Our son’s Beef Taco Salad was lacking beef and not very good.I remember when Pancho’s was on Central Ave in Albany. They had the best Mexican food. Will not order from there ever again. Sad and disappointed.
I’ve eaten here maybe 5x so I think I can accurately describe the food. Overall, this place isn’t bad. I have never had a bad experience with anything I have ordered. The thing is, there are so many other better Mexican spots in the capital region area that blows this place out the water, so I just go there. 3/5
My husband and I love it here. It’s a great spot and a hidden lil gem! We always enjoy the cocktails too. Everyone is always friendly and the food is served hot and fresh!
Great food and service
I love this place. Ive never had a bad meal.
Great service and food at a price you cant top. Love, love, love Ponchos
The food is amazing. Always fresh and delicious. Love this place. I just wish they were open on Summer Sundays.
Terrible food, chicken Id from a can, the beef is ground beef, not steak. Asked for a beer, it was not cold, the lime was dried. I failed to look at the reviews. Foolish of me. Traveling from one stste
Chips were stale, ordered tacos and they put nothing on them but cheese and lettuce, I mean where was the tomatoes sour cream and salsa😤, also the strawberry iced tea was disgusting. Save your money and go get Mexican food some where else.
Love this place. Great food, great service, great prices!! 🌮🌮🌮
Best Mexican Restaurant around. Great food and drinks. My favorite
Ordered to-go. At pick up, the food was ice cold. Half of the order was wrong. The hostess at the front was hardly pleasant as she treated me like a burden rather than a customer. I wouldnt recommend and doubt I will gove the place a second chance.
Ordered a chicken quesadilla and steak tacos that came with refríed beans and rice. Chicken quesadilla a little on dull side. Tacos shell fell apart and sauce was whew spicy but rice and beans were yumm. Decor is nice inside.
This is one of my favorite local spots...The food is wonderful and they even have some regular americanized dishes for your younger picky eaters. Which means family dinners are great!!! I love the atmosphere and decor. The staff is super friendly! Even the little bar area is great if you just want a Corona while you watch the game.This restaurant has become a staple in my family outings. I will go again and again.
Chips were stale and salsa has no chunks like spicy tomato sauce. They got both of our orders wrong kitchen staff making food without masks on. Clifton Park location much better server very abrupt and didnt apologize when told orders were wrong. We ate it and said we werent expecting a credit but a little empathy would have been nice
I grew up in France and Montreal and Nyc and have experienced incredible Mexican restaurants in addition to all types of cuisines... making me rather spoiled . This cute little Mexican eatery has a warm vibe , nice food , a great white wine sangria and strawberry daqueri . It’s just about 15 minutes from the Albany train station and we love to stop there on our way to Vermont .The owner is very sweet .The place is clean . I recommend the chicken with rice on a delicious cream sauce . Their Guacamole is a bit spicy so I just add lime .I believe in this positive review as although this is not in the west Village of Manhattan where standards are extremely high , I am picky and have some dietary restrictions and really can’t stand dirty places .. this place really holds up pretty great ! . I would recommend it !
This restaurant has gone downhill since I was here 6 years ago. The chimichangas are very small and Im not sure that there was any tequila in my peach marguerita (which also did not taste anything like peach, just marguerita mix). The Ponchos in Clifton Park is MUCH better.
I really like their food. Its always fast!
Great food, Tex-Mex at it’s best, with a nice bar selection. Great service and the prices are also very reasonable. A great place for a low key date night with the wife. Best Kurt
SALSA WAS COMPLETELY COVERED IN MOLD. This is such a health hazard it’s ridiculous
What I do after I leave your restaurant absolutely has nothing to do with you no matter what I ingested as long as I’m a paying customer. Refused to serve me a drink because I wanted to go outside and chill with it. The food ain’t even good
I had a great meal at Panchos. I had tamales, refried beans, white rice, bowl of black beans, tortillas. I had water for a drink.The whole meal was very satisfying and the black bean soup was very good. Before the meal, I was served tortilla chips with nice spicy sauce on the side. Very nice. I would back to Panchos for another meal in a heartbeat. Thank you.
I ordered the casadilla supreme and was served two folded tortillas with barely any meat and cheese. The meat and cheese only filled the very center of the folded tortilla. The edges, about two inches all the way around, of the tortilla were completely bare. I pointed my concerns out to the waitress and she acted like I was crazy. I ordered a combination dish instead. It was a little better. The beef was watery and lacked flavor. It’s like ordering off the dollar menu at a fast food place.
I ordered the 3 entree special with beans and rice. The quesadilla that came with it had the smallest amount of cheese that was centered on the folded tortilla. There was probably 2 - 2.5 inches of plain tortilla before biting into the cheese. I ordered an enchilada and fried burrito with it, both were hardly edible. The beef was so watered down.Im not one of those people who writes reviews, in fact I never have until now. I highly suggest finding somewhere else to eat.
Excellent food, quiet place. Waitress bit inattentive for the small # of customers present. Mojito #1 excellent, mojito #2 weak. Had taquitos dinner. Crunchy and delicious.
Great food at tough times
We havent been here in a long time and do glad we went tonight! The food was outstanding and the service was excellent! A TON of food for a small price! If you havent been there on a while, you definitely should make the trip... just sayin...
Went for lunch with colleagues. Decent place, food is good but not great. I dont get the impression its authentic cuisine but its not bad.Would go again. Decor is okay. Plenty of options and has lunch options .
My favorite Mexican restraunt in our area. Plenty of parking, friendly staff, & international soccer I the tv (in Spanish). Drinks sound AMAZING (but I wad driving). The desert menu also is great (try dessert first so you have enough appetite to enjoy)
My quesadilla had hardly any meat on it. My boyfriend asked for no tomatoes but lettuce and sour cream and ended up with none of the toppings. I would not order take out from here ever again.
Delicious meal, the salsa for the chips needs a little work.
I ordered a chicken quesadilla online. It was hands down the worst quesadilla I have ever had in my life. It consist of a tortilla w minimal shredded chicken and minimal cheese. The quesadilla was not even filled up all the way all the chicken was towards the tip of the quesadilla..there was nothing else on it.I wasted my time and money. I just hope the owners of this place can take my review as use it as feedback . I want them to go to any other restaurant and order a chicken quesadilla and see what they do to it. Then order one from there own store and compare. The quesadilla I ordered was horrible.
Service is CONSISTENTLY terrible. The waiter gave us attitude when he delivered the wrong entree because he didnt hear what was ordered according to what he uttered. My nachos came without cheese. We ordered a quesadilla, didnt get it. When we got our food, after two tables who sat AFTER US GOT THEIR DESSERT BEFORE WE GOT FED, our orders were wrong. Was a terrible experience even for a Cinco de mayo event.
Came here on cinco de mayo and expected it to be busy which it was but not to bad. Was suprised that the food came out not wery hit. It tasted good but was more warm than hot. We also happened to get a waitress that wasnt very friendly. You would think on the best day to make great tips that she would have a reason to be happy.
Food was terrible... Got the carne asada and the steak tasted like feet. The steak was also undercooked, the tortillas on the other hand were way overcooked and had an awful texture. The queso was soupy with not a whole lot of flavor and the chips didnt have an ounce of salt on them. The carne asada also did not come with hot sauce rice or beans. I would have been better off at the Taco Bell across the street.
Nice outdoor seating if you dont mind a view of the Walmart parking lot. The food is tasty, but not very authentic and a little over priced. Service was friendly, although they did mix up our checks.
Good Mexican food. Place was pretty empty and the service was rather poor. Meals were missing certain items. Overall decent experience but theres better places to get Mexican food
Amazing food!
Lived in texas for years, spent the last 3 traveling all over the state. I have had my share of tex-mex and this place is a solid four stars. Service was great but the food hit all the good memories of eating out. Doesnt beat out some of the best home made Mexican food or a few personal favorites, but I would go back in a heart beat. Dont let the 4 stars fool you if I hadnt been exposed to some of the best it would be 5.
Had the ribeye meal and it was worth the money. Staff is friendly and Maria was very attentive. And the tacos are fresh as well. Good place for self treat or family. I will be a regular.
We stopped here for lunch and were wowed by the way they fixed our Special Order. We ordered the carne asada steak with no rice, beans or tortillas. They added peppers and onions and lots of lettuce. It was delicious! One can eat keto at a good Mexican restaurant.
Mozzarella cheese on tacos? No cheese sauce on chimichangas? The worst salsa I’ve ever had. It was like sweet tomato sauce. Green beans in Mexican rice? And $8 delivery charge AND a minimum of $5 tip? I don’t think so.
Excellent! Food was great, service was great & fast!
Having lived in Mexico on the west coast south of Puerto Vallarta I can say that Panchos is authentic Mexican cuisine and the waitresses are Hispanic and speak Spanish which makes me feel like Im back in Mexico. That being said the food is the same as I was used to having in Mexico such as fajitas de pollo in fajitas mixtas which in English is mixed fajitas such as beef chicken or shrimp. The service here is very attentive the ambience is charming and Mexican food is very good. I had the flan yesterday for dessert and wow Best I ever had including down in Mexico. So forget about taco Bell and go to panchos 4 in authentic Mexican comida (thats lunch or meal)
Awesome food prices are pretty reasonable and the service at bar is above standard
Best Mexican restaurant near RPI. I highly recommend it. I got a chicken enchilada and a beef burrito and they were both delicious. The meal I got came with rice and re-fried beans. The prices are a little on the expensive side, but the food was so good I didnt mind. The workers are extremely friendly and it feels like a family run restaurant (I dont know if it actually is or not). Oh and I should mention for you people over 21 that Panchos has a HUGE bar. Whether you want cervesa or a margarita with your meal you wont be disappointed.The salsa is soooo good!!! It is homemade, and comes in a carafe before your meal. The tortilla chips that come with it are also delicious and seem homemade.Whether youre an RPI student or just happen to be in the area, if youre looking for Mexican food for dinner, Panchos is the place to go.
This place always has a great atmosphere, friendly staff, and fresh hot food that comes with not too long of a wait. Will always recommend!! 🎉😊
Went here for my 21st birthday and enjoyed a Margherita! And I got a great verde dish.
Stopped in there today.... havent been to a ponchos since I was like 9 years old so like 40 years ago....definitely not the same as when I was a kid but food was fresh and yummy so yes I would recommended 😎
We have been here a few times as good Mexican is hard to find since garcias went out. Panchos is very nice, waitress is always pleasant and food has always been very tasty. I would tell anyone to try it out.
Excellent Mexican. Fast service. Staff is very helpful. Food portions are appropriate, not huge but good sized.
This place is awful - just awful. Beef Burritos with tasteless ground beef. watery salsa - soggy stringy chicken burritos. Why cant we get a decent Mexican Restaurant in Rensselaer County. Because we dont places like this exist.
I wouldnt say authentic, at least the taco shells are not authentic but it is authentic enough for the area its in. Regardless, the food was excellent and the staff was friendly and very quick. The atmosphere was nice and the place was clean.
Always good food. Pleasant efficient wait staff. One of my favorites. We followed them from Colonie, NY
This place is the best. Best food and great service!! I will be going again
Coming from somebody who isnt a die hard Mexican food expert, Id say the food is pretty great! Took off one star for service which can sometimes be a hit or miss politeness wise, but they are always really quick
Very small portions, lacks flavor, taco was soggy, and the carnitas dinner was over cooked. Overall over priced for what you get
Slightly expensive for Mexican but good food and full bar makes up for it. The place has an authentic ambiance Spanish on the TV and all. One of the few Mexican restaurants around here so..
Hands down has the best Taco carne Asadas!
I really enjoy the food here. Its tasty and fast, and the staff is super accommodating of the special requests we made.
I never was a fan of Mexican food until I ordered from here this evening. Everything I ordered was delicious! I will definitely be ordering from here again.
Imagine a churro with a divine flavor and texture that is groin grabbingly transcendent. It comes with cinnamon creamed ice, you get a bucket of beer for pennies, the waitresses were not great at English but they could read you like a book and they would keep the enchiladas coming. Go now - dont think.
Service is spotty, food is unexceptional for the price, if I was choosing the place to eat for the night it would be someplace else, might be another 6 months before Ill give it another try.
I LOVED THEIR FOOD AND ATMOSPHERE..VERY TRADITIONAL FOODS AND DECORATIONS. THE HALFMOON, NEW YORK IS THE RESTAURANT I RECOMMEND. DELICIOUS.
Outstanding food with many different options and good service. We have eaten here many times and we are never disappointed
Great food and service. The prices r good to. Keep up the great work and I look forward to going again .
Fantastic food, great prices and lightning fast service. The owners are quality people on top of it all. Definitely recommend.
Very happy with my visit. Food was delicious and came out fast. Service was fast and friendly. I will be returning!
Authentic food, quick and friendly service. A cant miss for some Mexican indulgences at a good price.
I love the tortilla soup at Ponchos, chicken casadias and and chicken fajitas are delicious. We love owner Esther!
Authentic mexican food, very reasonably priced and super friendly staff. We eat here often on our way to VT.
Food was excellent. I had the burritos supreme..which was 1 chicken and 1 beef. My wife had the texmex casadia.
Pretty good Mexican food. This small chain has decent food and a good drink selection at reasonable prices.
Lots of selection. Flavorful and light food served hot, drinks served ice cold. The service was courteous and fast, all at a terrific price!
Decent Mexican place. Fun atmosphere. Home made chips with salsa when you dine in!
Best food Mexican food I have ever tasted! Service was excellent. I hope to come back!
Perfectly fine, standard Americanized Mexican food. Affordable and delicious.
Delicious food and great atmosphere. Lunch specials are quick and affordable.
First time for us tonight. Great food, fantastic margaritas and great service. Thank you!
Was passing through Troy and thought to try Mexican here. Being from Az, I was not disappointed. Food was good and nice atmosphere.
Friendly, easy-going waitstaff. Good food. Great value.
The people are extremely friendly and food is fantastic, great prices make this a 5 star with out a doubt.
Great food, but had to get my bill so I could leave.
Great tasting food
Terrible greeting, food was never tried. No service provided. Walked in, acted like we was doing them a favor walking in never again.
They used to serve more food, now everything got reduced for smaller portions, food came out cold, it used to be my favorite, customer service was ok
Fast and friendly service, complementary chips, good drink specials and tasty Mexican treats!
The BEST steak tacos around! I believe theyre called tacos de carne asada. Highly recommend!
Fast good food ... waitress seemed irritated the first there ... second time no issues friendly
Bland and salty as hell, should od known from the salsa i should of skipped this place. Waitress was really sweetthough
The fish tacos are authentic & delicious! Food is great, service & prices are great too!
Good Mexican food
I got my meal to go. It was inexpensive and tasted delicious.
Very clean, Friendly and quick service. Food was hot and delicious.
Total reviews rating 4.1
195 Reviews for Panchos 2023:
Review №1
2022-02-22The flan caramel sauce tasted like pure alcohol. We told our waitress of the unpleasant flavor and she assured us no alcohol went into the sauce. I tasted the sauce three times and all I got was strong bourbon. The waitress refused to take the plate when my brother said he did not want it. We were charged for the dessert anyways.The customer service is absolutely TERRIBLE at this Panchos. The past four times I have dined at this establishment the service was very lacking. The food is great. I hope the owners improve on their staff and train them to meet the expectations of the restaurant to allow a great experience for guests.
Review №2
2022-06-22Food was delicious! Love the outside dining. I ordered a chimichanga and absolutely loved it. Had to order one to bring home to my fiance.
Review №3
2019-03-23This place was good, the staff was nice and the food was what you would expect. It was a little pricey in my opinion, and the location was a little hard to find but all in all it was good. We may be back again.
Review №4
2017-06-03Authentic is not microwave heated tortillas or too salty guacamole that can almost be poured. I will say my Carne Asada steak dinner looked better than the menu photo but it stopped there. Steak lacked flavor and there were no salsas other than the lackluster mild stuff given with the chips (chips were very good). 3 tortillas didnt cut it and had to order another 3 for $1(was not informed of the charge but I asked for more so Ok). For non-discriminating tastes this place rocks but authentic seekers will need to keep seeking. It is a $$$ place.
Review №5
2019-03-18So came here with the family and the food was okay. My dad didnt get what he ordered and my chicken quesadilla was a little dry. But this place is good and I would come here again.
Review №6
2018-04-11If you love the most average stereotypical Mexican American food youve come to the right place. Soccer on the TV, salsa served in a cup that you have to pour into a dish, and sombreros littered all over the walls. Here youll find the typical fajitas and burritos with beans and bland rice to match. I got the cheese dip appetizer with my chips and salsa just knowing it came out of a can. For an entree I ordered the fajita quesadillas which wasnt cut into pieces. I had to eat it like a monster soft taco. The steak inside was mediocre at best. The only reason it gets 4 stars is for the ambience and the hot homemade salsa I requested. Also, I dont have a cruel gone in me.
Review №7
2022-05-21Great price for an even greater meal! Highly recommend the Chimichangas, theyre superb!
Review №8
2019-06-09Fantastic food and friendly service. Drinks were reasonably priced and delicious as well!!! Definitely going again!!!
Review №9
2022-02-17Very quick services and friendly, attentive staff. I love Panchos! Great tasting food also!
Review №10
2019-01-19Nice place, stopped on way to mount Snow. Great Mexican food