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Phone: +1 516-873-2534
Site: https://locations.panerabread.co...
Opening hours
  • Monday:7AM–9PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–8PM
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Total reviews rating 4.2

199 Reviews for Panera Bread 2023:

Review №1

2022-05-22

Worse experience ever! I called to complain that the tuna on my sandwich was not up to par (I have gotten this sandwich on several occasions). On the first call the team member hung up on me while I was explaining to her my situation. I had to call several times and they answered when I used my sister’s phone to call. I spoke to the manager Omar, who was not helpful and mad me even more upset. He told me that he just got in when I told him about my order. He then stated to me that the tuna is portioned out so there’s no way that I did receive the right amount of tuna. I tried to tell him- “how would you know if the team member actually provided the correct portion? Didn’t you just walk in - that’s what he stated to me as soon as I started to tell him about my order. He then tried to tell me that it’s possible that I got more arugula than usual. I then stated to him that I am not talking about the arugula. I have a complaint on the tuna- barely any tuna. Mind you I ordered the same tuna sandwich yesterday and had no problem with it. I also tried to explain that to Omar. I am so angry about this experience and lack of management skills!!

Review №2

2022-05-22

Panera has scrumptiously delicious food that is quite delectable. However, they made an error in one order. But, the transaction was corrected and outcome of the purchase was great. In other words, the error was rectified. Thanks to Charles, Crystal, and the other delivery drivers that worked on my order.😁

Review №3

2022-05-17

This location is clean and well managed. Food is alright but I do believe that is just my preferences. I find them ti be way to expensive for what you recieve. However is one of the better options in the immediate area.

Review №4

2022-06-27

Nice and clean environment...Peaceful as well. Got a got a raisin bagel with cream cheese, an all time favorite.. with free refills of coffee.

Review №5

2022-06-12

Im a regular customer of this location. Things lately seem to being going down hill. Ive received missing sides in orders, salads with slimey lettuce, and a fruit cup that did not pass go but went right into the trash because of funky fruit. I wanted to email them a sample of what I mean but the customer care email doesnt allow you to upload pictures to the Manager. Maybe this will get their attention.

Review №6

2021-06-28

Service was quick and the staff was courteous at 1:00 pm

Review №7

2022-05-11

Stopped in to get coffee after doing an errand near by. Your typical Panera Bread location. Nothing crazy.

Review №8

2022-02-02

Customer service was 5 stars, a little crowded

Review №9

2021-12-15

The staff has little to no customer service etiquette. Staff was speaking for over 20 minutes with my food at the window , had to wait to get a new soup. Then they gave me dirty utensils .

Review №10

2022-05-18

My name is Maria, I just order online and the employees forgot a smoothie that was supposed to come with the rest of the order, I call the store and the manager she said her name was Daphne, she was very rude to me, I told her I want a refund, the reason Inorder online is because I had surgery and she said no we don’t refund you have to come in person, I can’t believe the lock of consideration, she shouldn’t be a manager

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