Panera Bread in Garden City
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Garden City, Nassau County, New York, US
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Site: https://locations.panerabread.co...
- Monday:7AM–9PM
- Tuesday:7AM–9PM
- Wednesday:7AM–9PM
- Thursday:7AM–9PM
- Friday:7AM–9PM
- Saturday:7AM–9PM
- Sunday:7AM–8PM
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I am often in a rush so I dont have the time to address these concerns at the store directly, but the lunch items arent prepared as carefully as they used to be made. There is hardly any chicken on the chicken chipotle pizza, today it was overcooked, and its not even cheese, but seems to be sauce that is cheese flavored. The quality isnt there in my opinion, anymore.
Horrible experience. I am not one to really ever leave reviews but 2 hours for 3 soups and 2 sandwiches seems too much considering the location is about 10 minutes away from the office I work at. Placed my order at 11:44 am said estimated delivery was 12:14-12:24pm. The time came and went and nothing. I waited until 1:12 giving them time thinking, okay they may be busy. I decide to call at 1:12 and they tell me the order is out for delivery wait another 20 mins nothing meanwhile I am at work 10-15 mins tops away from this location. Had to call back to cancel. Then I check my emails get a cancel confirmation email and I notice they sent a delivery email too. No delivery was made : (. I gave specific instruction on what door to go through to ring the doorbell and leave at the steps to have a contactless delivery. I am the first office when you enter through the doors.
There ample parking in the back. This place is super busy in comparison to all over locations so they are always running out of items.We ordered a sesame bagel to be sliced and toasted. We got a plain not sliced nor toasted. They had run out of sesame bagels, so they were very apologetic, so we got a different one and they brought out our bagel sliced and toasted to our table afterwards.This is one of the only locations were the cream cheese options are extremely limited for individual spreads and shared containers. So if youre ordering a box of bagels Id suggest getting spreads somewhere else.
I like to go with friends to this restaurant with my warmest recommendations. I visit this place often. This recommendation is always successful. The dishes they serve are yummy and the crew is generous and cooperative. always when we eat in this place we have a delightful time. I warmly recommend this restaurant.
I love going to this location with my baby as it’s very convenient for me. The meal is always fresh. I normally use the kiosk but once I asked for help at the counter and at first they completely ignored me and kept chatting with each other, I had to get the their attention twice and one of the girl’s just looks at me and ask, “yes?” Not even a hello or nay I help you! I told her that I ordered a drink and it’s missing from my lunch, in return she just pointed towards the small juice tray and says, “take one from the stand” and just went back to talking. It was bad and rude customer service!
Its Panera. Do you really need a review. I love the Green Goddess Salad. Order online or use the kiosk by the entrance and save some time waiting on line to order. Plenty of parking in the rear. Hard to find seats inside during lunch time but dining area and bathroom is clean. Extremely busy during the afternoon but the wait to prepare your food is not too bad. Sign up for their reward card and get free food every once in awhile.
Good quick and fast. Came in for a yogurt w/ fruit and unfortunately they dont separate the granola from the fruit and yogurt so the granola was very mushy. Other than that just as good as all the other Panera chain locations good staff and it was very clean. A little small but thats probably because of the lunch rush hour.
I placed an ordered online and received no call that the delivery was not going to happen since their system was down. Order was placed at 1:37 and I called at 3:15pm. They said all we can do is give you a refund and sorry we so busy we were not able to call you. At least call to let the client know. This is unacceptable.
We were a bit disappointed with this particular Panera Bread. Bathrooms were closed, the menu wasnt as stated, and the coffee was either a bit old or beans were not great quality. Obviously we are in the midst of a pandemic, so our slightly negative experience could be due to that fact. Taking the food and drink out is not the same as inside dining.
I am not a fan of Panera foods. I dont think their food is good, except their chocolate chip cookies and quiche, the 3* is for them. They are over priced and super salty. Too many great restaurants to have lunch in than to waste money at Paneras. And the only reason why I eat here, when I eat here, is when I get a gift card.
BARELY WARM SOUP! My friend ordered French Onion. Brought it to the table and it was tepid at best. She brought it back and got another bowl. Same thing. So she ended up putting it in the microwave.I ordered the 10 vegetable soup. Same thing.The location was Garden City. They close at 9:30 on FRIDAY night! Seriously??? Is that due to a Garden City ordinance? Its strictly commercial over there so staying open until 11 on a Friday or Saturday night should not be an issue.
We have ordered from this venue several times for workshops. There was a discrepancy on a delivery date for a catering order for 30 people. It was inadvertently delivered on the wrong date and the Manager would not make any accommodations. Really poor customer service!!! Would not order from this Panera again. Managers should be taught appropriate customer service.
I dont believe these reviews. I ordered a salad with grilled chicken straight from the nenu. I got lettuce with a teaspoon of chicken layered with croutons. . My vegan sabdwich was nothing like what I received in the past from other panera locations. I will NEVER go there again.
Im eating a late lunch and ordered the turkey chili. Its really good except I thought I ordered turkey chili NOT Chick Pea chili! I am not a fan of chick peas therefore why are there 37chick peas in my turkey chili. It was more chick peas than turkey meat. Next time I may need to be more specific and say I dont want chick pea chili Nor the vegetarian soup! ( I wish I could upload this pic)
If you love Panera Bread, then this is a five. It is the ultimate sustainability vibe and total adherence to properness that leaves a bad taste in my life about chains like these. Great food, however, and amazing soups. Staff is friendly and so enterprising that a kid begin trained on his first day patiently figured out how to use the Android Pay which was freshly installed.If you want an urban, and high end pit-stop in suburbia to get excellent sandwiches and more, then this is your place.
Thank you very much for allowing me to sponge off the stores WI-Fi while my 77 year-old mother was in the doctors office next door. I really do appreciate that.Paneras Wi-Fi is adjusted to a condition called Opened UDP Ports. This allowed my laptop to play the *very* old video game Final Fantasy XI Online. Without opened UDP ports, the client software wouldnt be able to communicate with the Square-Enix datacenter in Tokyo.
Total reviews rating 4.2
199 Reviews for Panera Bread 2023:
Review №1
2022-05-22Worse experience ever! I called to complain that the tuna on my sandwich was not up to par (I have gotten this sandwich on several occasions). On the first call the team member hung up on me while I was explaining to her my situation. I had to call several times and they answered when I used my sister’s phone to call. I spoke to the manager Omar, who was not helpful and mad me even more upset. He told me that he just got in when I told him about my order. He then stated to me that the tuna is portioned out so there’s no way that I did receive the right amount of tuna. I tried to tell him- “how would you know if the team member actually provided the correct portion? Didn’t you just walk in - that’s what he stated to me as soon as I started to tell him about my order. He then tried to tell me that it’s possible that I got more arugula than usual. I then stated to him that I am not talking about the arugula. I have a complaint on the tuna- barely any tuna. Mind you I ordered the same tuna sandwich yesterday and had no problem with it. I also tried to explain that to Omar. I am so angry about this experience and lack of management skills!!
Review №2
2022-05-22Panera has scrumptiously delicious food that is quite delectable. However, they made an error in one order. But, the transaction was corrected and outcome of the purchase was great. In other words, the error was rectified. Thanks to Charles, Crystal, and the other delivery drivers that worked on my order.😁
Review №3
2022-05-17This location is clean and well managed. Food is alright but I do believe that is just my preferences. I find them ti be way to expensive for what you recieve. However is one of the better options in the immediate area.
Review №4
2022-06-27Nice and clean environment...Peaceful as well. Got a got a raisin bagel with cream cheese, an all time favorite.. with free refills of coffee.
Review №5
2022-06-12Im a regular customer of this location. Things lately seem to being going down hill. Ive received missing sides in orders, salads with slimey lettuce, and a fruit cup that did not pass go but went right into the trash because of funky fruit. I wanted to email them a sample of what I mean but the customer care email doesnt allow you to upload pictures to the Manager. Maybe this will get their attention.
Review №6
2021-06-28Service was quick and the staff was courteous at 1:00 pm
Review №7
2022-05-11Stopped in to get coffee after doing an errand near by. Your typical Panera Bread location. Nothing crazy.
Review №8
2022-02-02Customer service was 5 stars, a little crowded
Review №9
2021-12-15The staff has little to no customer service etiquette. Staff was speaking for over 20 minutes with my food at the window , had to wait to get a new soup. Then they gave me dirty utensils .
Review №10
2022-05-18My name is Maria, I just order online and the employees forgot a smoothie that was supposed to come with the rest of the order, I call the store and the manager she said her name was Daphne, she was very rude to me, I told her I want a refund, the reason Inorder online is because I had surgery and she said no we don’t refund you have to come in person, I can’t believe the lock of consideration, she shouldn’t be a manager