Panera Bread in Hauppauge
Categories
Location on the map
Hauppauge, Suffolk County, New York, US
Service options
Highlights
Popular for
Accessibility
Offerings
Dining options
Amenities
Atmosphere
Crowd
Payments
Site: https://locations.panerabread.co...
- Monday:7AM–9PM
- Tuesday:7AM–9PM
- Wednesday:7AM–9PM
- Thursday:7AM–9PM
- Friday:7AM–9PM
- Saturday:7AM–9PM
- Sunday:7AM–8:30PM
Panera Bread in other cities:
I just got home after picking up my online order and they’re currently closed so I can’t call them. This is the drink I received. The label looks to be ripped off. This is unacceptable, especially for someone with allergies who reads the nutritional label. Also, I chose bread as my side for the pick 2 and didn’t even receive the bread.
It serves it porpoise, pretty healthy, clean fastGood soup, sandwiches stuff like thatGood staffNo beer, not that they need itNo wine, again not that need itNo bar, across the street there is a bar that lets you bring food in, tap and barrel its a good Bar with tons of beer and a full bar close enough that your food would still be nice and hot
I just placed a take-out order for a grilled cheese sandwich, with bacon and tomato. Drove 20 minutes from Kings Park to the Hauppauge location, picked up the sandwich, and when I got home it was the most horrible sandwich I’ve ever gotten, from anywhere in my life. The bread wasn’t toasted, the cheese was still cold and could be separated from the bread in a full slice, one slice. The bacon and tomato were missing. I called the store and asked to speak to the manager, when Amy got on the phone, she told me that that’s the way the order was placed. Totally not true! And even if I ordered just a grilled cheese sandwich, it should have been grilled and had more than one slice of cheese. This place sucks, I was a regular customer and I will never go back!! Horrible sandwich, horrible customer service!
The food is fresh and consistent. I frequent this place and used to dine in almost every week. But since covid and pickup orders, theyve gotten very bad at getting orders right. Its really gotten worse this winter. Of the last six times I did curbside pickup, they got my order wrong three times. Whether its forgetting to put the chips in the bag or putting the wrong topping on my sandwich, theres usually something wrong.
Ordered turkey chili and salad with chicken, corn, mexi beans, drink...felt it was overpriced, $16+ and there were many celery ends off lettuce in this salad I had to waste. I could have gone to a better restaurant and got waited on. Now I know why the place was so empty. Turkey chili was hot and good, salad had minimal chicken in it. This is no bargain especially with rewards that expire.
I stopped by the Panera in Hauppauge for breakfast this morning, have to say I was highly disappointed. I purchased the turkey avocado wrap, the avocado was hard as a rock and Im still looking for the turkey. I also purchased the bacon egg and cheese sandwich it was also horrible. The wait time was ridiculous for a fast food place. I felt like I wasted my money. I could have gone to the bagel store instead!!
While the food is still delicious and the servers very friendly, I see the bowls are smaller, so Im getting a smaller soup and salad for the same cost. Today, it took almost 20 minutes to get my food. It seems they were very short staffed and the woman at the register taking orders also was running around delivering the orders and apologizing for the delays. Panera, please dont skimp on the food or the service or youll start losing loyal customers. Thank you.
The food in Panera is always good. This time I stopped in one in 347. It was the first time I was told to take a seat after I ordered instead of waiting on another line. My food, chicken salad on cranberry walnut bread, was excellent and arrived quickly exactly as ordered by a very courteous young man. It was a wonderful experience.
Recently has gone downhill. They are highly focused on other things and the service and quality has gone down. Pretty much like a subway. Originally I loved this place. Well worth the high pricing. I have had them forget items.They even pack the sandwich with a bagel. So now the bagel is pickle flavor. The food isnt as good as it originally was as well. Maybe the supplier changed, but either way always a disappointment as of late.
I wish i could give a zero for the worst work experience i’ve ever had, and that’s coming from someone who’s worked at 3 other fast food places. Management needs to be re-evaluated or changed because the way one of the managers treats their employees is unacceptable. Don’t recommend this at all if it’s your first job.
Just ran in to grab a bagel to go. However there was only one register open and the cashier at that register was busy talking to another patron who had already paid. While I am sympathetic to casual conversation and would happily wait, it was clear that this cashier and the patron had an existing relationship and were spending several minutes indulged in conversation even though a line had began to form. It took another worker who had noticed us other patrons waiting had to nudge the cashier to cease his conversation to help the rest of us. What shouldve been a quick in and out turned out to be a long, unnecessary wait.
Worst Panera location on Long Island. Ordered a rapid pick up, just 1 sandwich it was 10 mins after It was supposed to be ready they were still working on it, then another 10 mins pass and I walk to counter and it’s just sitting on counter never called my name to say it’s ready or put in the rapid pick up shelf. The employees are slow and really just don’t care about the customers. I knew I shouldn’t have come here bc I’ve never had a good experience at this location. If I could give zero starts I would have
Panera is one of my favorite spots! I dont usually have any complaints, but Im disappointed at this location. All the vegetables were extremely wilted in my modern Greek salad. I did not get the extra feta and kale I paid for either. Im okay paying 13$ for a salad when it has everything I want in it. My daughters salad was also wilted and minimal toppings on it. I will stick to my original spot in Farmingdale next time. They are amazing there! Always friendly and food is fresh!
Panera is always good, but at this particular location service was phenomenally slow during lunch time yesterday. One cashier and just 2 or 3 people preparing to food and none of them seemed concern that people are there for short period of time. Over 10 min to wait for the food and around the same to pay....here goes your lunch break.
I placed an order on their app, the screen at the restaurant showing the order is being prepared then updated to ready. Next it disappeared. No one came out with my order. I seek out some help and the person said “oh we don’t have that in stock.” Like really, I had to look for someone to tell me that. She sent me to cashier to ask for an alternative item and the cashier acted like he didn’t know what I’m taking about. The lack of communication and level of customer service is unacceptable. The brownie was stale and tasteless, I almost choked. I will never return to this location.
Yea so I dont oftenly go to Panera bread honestly and it figures the one time I do go and its an hour before closing my sandwich I ordered was cold and not well put together. The cheese wasnt even melted the onions was thrown on the sandwich meanwhile they are suppose to be on the bread and then grilled with the whole sandwich. A fantega chicken sandwich is suppose to be crispy and hot, and this sandwich was soft and cold. So shout out to worker who made my sandwich cause you now just lost your boss a customer for life cause I would rather drive further to another location to get a sandwich made right. Especially for the prices of foods now a days.
Robert and their manager are unprofessional and rude. Placed delivery at 11:10am Said it’ll arrive by 11:55 am. Call to see what’s up Get put on hold for 10 minutes for them to ask how may I help you Robert ( the delivery driver ) claims that he called me a dozen times...didn’t receive not one call. Overall staff needs to be more professional.
My friends and I met at Panera today as we have in the past...we ordered our food( which was delicious) and sat down to eat and knit and crochet.we stayed for about 2 hours . the people who worked there couldn t have been nicer...we occasionally go there with our knit group and just enjoy the food and comraderie.
This Panera never seems to have updated the availability of their items online. Many times we have ordered online and made adjustments to our orders because items came up unavailable. When we mentioned it to the staff at the store we were told they had no idea why that happened. Yet it seems to happen consistently. Other than that, this is a typical good Panera.
This is now at least the 5th time Ive ordered a bacon turkey bravo and theyve forgotten to put bacon on the sandwich. I mean cmon its the first word in the name..how do you forget it?! Letting go of the fact the sandwich was completely messy with things falling out everywhere...I had ordered 2 meals with chips for both. Instead I got 1 piece of bread...? The girl whos sole responsibility is to check the accuracy of the order at the pickup counter messed that up even after checking off that it had chips inside. I shouldnt have to constantly assume everything is wrong and need to look myself but apparently thats the way it needs to be.
Broccoli Soup Bowl!! My company orders lunch here 2-3x month- so delivery is on time and everyone is happy with sandwich selections.. When you come here- what should take 10 mins or so to place an order- becomes longer - when one register is open.. Unlimited fountain drinks and unlimited WiFI keeps you here....Breakfast requires Bear claws and hot tea .. I dont norm drink coffee here.
Just when u think ur getting premium soup and mac n cheese, its almost like biting into ur lil puppy dawgs food bowl. My gawd ... i can make food better with my eyes closed. How hard is it to whip tg some cheeze and pasta ... in absolute digust . and not to add my soup boiled my tongue off !! Unboujee
Total reviews rating 4.2
199 Reviews for Panera Bread 2023:
Review №1
2022-05-22Delicious fresh lemonade and my favorite cheese bread. Thank you for the friendly, pleasant service and cozy atmosphere.
Review №2
2022-04-01I like to pretend I’m a judge on master chef. I went crazy and got the two most unhealthiest meals: Mac and cheese and the grilled cheese. Never had either at Panera. I was pleasantly surprised at the depth of flavor of the Mac and cheese. Multiple cheeses used and pasta wasn’t over cooked. However, I expected more from the grilled cheese. The bread was too airy and the cheese… American? Panera put American cheese in their grilled cheese?! I couldn’t finish it. American cheese is not real cheese. I just expected a more sophisticated grilled cheese from Panera. Nevertheless, much love for Panera.
Review №3
2022-02-11What a great Panera. The girl at the register is so warm and friendly. I said as much to the manager. He was also very pleasant. Never had a hard time about my “bare face,” or my children’s on any visit. Very well managed. Tons of regulars saying hello to staff and visa versa by name. I never saw that in the COMMACK one I used to frequent. I will go out of my way to this one from now on.
Review №4
2022-02-08Picked up my lunch was greeted by Shanea who was very helpful and friendly. She took her time to help each customer with their order. Also took time to get my points in and and let me know I had a free pastry. She was very knowledgeable and did not rush anyone truly appreciate it. A true example of excellent customer service, thank you Shanea!
Review №5
2022-07-03I visited this Paner today.i had the Fuji apple salad and was very pleased with the quality. I want to thank the cashiers who took time to check several gift cards. My cashiers name was Laura and there was another young lady working with her. Their patience was very appreciated.
Review №6
2022-02-22I have been a long time Panera patron but since last year, I have been feeling like my rapid pickups are not the quantity they should be for the price. This concerns the bowls, salads, and smoothies. I dont know if the people who eat in-store has a different experience.
Review №7
2022-03-16I like this place a lot and the food, but my last visit was disappointing a little because I noticed while I was waiting for my order that the young workers behind the counter were chitchatting about personal things, and Im here anxiously waiting with patience to get my food and leave. I wish that they could be more productive and faster in getting orders ready. Thank you
Review №8
2022-06-22At lunch time I stood on line for almost ten minutes with six people in front of me. The line did not move the person at the register was doing something over the phone with what appeared to maybe be a customer order of some sort. They manager made no attempts to control the line at all. He saw what was going onand did nothing. I along with a few other people left. I only have so much time for lunch.
Review №9
2022-01-07Good quality food at affordable prices and decent portion sizes. Clean dining area and restrooms, as well as great service. Never questioned or argued with if something is missing or you need extra condiments. Always a favorite choice.
Review №10
2022-01-31I’ve been a costumer for many years and have never seen such an unprofessional manager here. She is very immature, cursed a lot in front us and other costumers. The cursing happens between the coworkers. If you have any questions or concerns about your order she is going to ignore you. To add she laughs at people who have an accent. I have witnessed her laugh at a co-worker because of his accent. Her attitude is degrading to all those around her, please check the cameras Panera Bread.