Outdoor seating
Yes
Panera Bread in Ithaca
Categories
Location on the map
Ithaca, Tompkins County, New York, US
Service options
Kerbside pickup
Yes
No-contact delivery
Yes
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Great tea selection
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Good for working on laptop
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Healthy options
Yes
Kids' menu
Yes
Quick bite
Yes
Small plates
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Catering
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Wi-Fi
Yes
Atmosphere
Casual
Yes
Cosy
Yes
Crowd
Family friendly
Yes
Groups
Yes
Tourists
Yes
University students
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 607-273-2590
Site: https://locations.panerabread.co...
Site: https://locations.panerabread.co...
Opening hours
- Monday:6AM–8PM
- Tuesday:6AM–8PM
- Wednesday:6AM–8PM
- Thursday:6AM–8PM
- Friday:6AM–8PM
- Saturday:6AM–8PM
- Sunday:7AM–8PM
Panera Bread in other cities:
Comments (199)
Panera Bread is open now for indoor dining. This is a great place to get a breakfast sandwich or lunch. The food is served quickly usually within 5-10 minutes. There are plenty of tables and seating. The space is always clean. Staff are helpful and polite. I would recommend this place.
Service and food were great. My 2nd time eating there impressed.
My order took forever and my salad was actually slimy. I ordered oil and lemon juice for dressing. They gave me 3 half lemon slices. It was all but impossible to squeeze them.
The most inconsistent Panera in my experience. Could be due to supply chain issues, or short staffing, but this location is always out of something. Whether it be the right bread, or a side, if youre coming here, make sure to check the app before you decide, as this location might not have all the options available for your food. The food is alright and standard Panera. Dining room is sometimes closed and only open to Drive-Thru.
Dude, dont come here after 9 apparently they close at 10 so they run out of stuff by 9. I got a Caesar salad with no romaine lettuce in it Amazing not so much... I didnt get a baguet piece or any bread because theyre all out... why cook more right?? I mean we close in an hour. Not to happy with my $42 purchase of leftovers.
I have a coffee subscription so that I can save money on my every morning coffee. However, this cafe is never open in the morning. I inevitably have to purchase my coffee elsewhere. You should really consider at the very least offering coffee only in the drive thru from 7-9am. I fully understand the state of employment right now. But please just allow us coffee club members the courtesy of being able to use it on our way into work.
Service can move slow on part of the day. But the food is good and the prices are affordable I am here for morning meetings and getting my bite from Panera Bread.
Even though the food is a bit pricy, this location is my favorite. The staff are always super friendly and patient when my indecisiveness kicks in and I cant decide between being healthy and choosing the apple or being happy and choosing the bread to go along side the always creamy mac and cheese.
Please train your employees that if customer orders drink with almond milk not to replace it with regular milk!!!! Im allergic to dairy!!!! Thanks !!!!! I wish I could get 0 stars. My $17 lunch ended up in toilet!!!!
I like Paneras food, but this location is very bad. They are very clearly understaffed. We went through the drive through and despite there being a whole line of people ahead of us, were told they were closing early. The employee said she thought they had put the cones out, but they hadnt. The lights to the menu were still illuminated as well, so there were no signs they had decided to close. She stopped answering when we attempted to tell her we were stuck in the line now that more people were behind us. Instead, we had to get out of our car and tell the people behind us that they also had to back out so the whole line of us could leave.
I used to love Panera Bread but their portions have gone way down hill. I had a Caprese sandwich that was so small and hardly had anything on it. Another time I had the turkey club and there were 2 very small strips of bacon on it and it wasnt very tasty. I have not returned since!
This was an alright place the prices in my opinion are a little high for the amount of food. Also i ordered a bbq mac n cheese and recoeved a bacon mac n cheese. But the staff is friendly.
This place confirmed hours but aren’t open til 12. The door says drive thru is open yet is coned off. So clearly that’s not open either. Adjust your hours so people don’t drive out for this. You’ve lost business in the future not only from myself but the 3 other people who were trying to go in. I understand staffing is an issue but properly communicate accurate details on what’s available
I pre-ordered the food online an hour before I went there. When I got there, my order was not prepared, I had to ask for it and waited for another 30 minutes. People who walked in the store and ordered the food at the counter had got their food earlier than me. What is the point of having online order system and totally ignoring those orders? Complained about it through the customer service and got a canned response email. My day was perfectly ruined by this. Bravo Panera bread!
Waited 20 minutes after paying at drive through and they sent out the wrong order
I came at a very busy time and to pull into this only to have to turn around wasn’t easy to do with people behind me. Perhaps shutting off the two entrances that lead to this would be helpful to guest with larger vehicles.
Slow slow slow ! Don’t come here if you are looking for quick drive thru. Cause it ain’t that. Good food but expect to wait 10-15 min in your car.
Usually I love going to Panera in Ithaca. This time I went threw the drive thru. The woman taking the order never asked if I was a panera member. Never asked if I would like a side with my pick.2 I got no side and a receipt was not include in my bag. I felt as if maybe she was very rushed and if I requested items I would be holding her up.
Just to experience for me or I am ordering wrong. I get the same thing every time the price change every time. Im over it
I had the steak and cheddar sandwich and the 10 veggie soup. The sandwich was good and the soup was excellent.
Terrible service, they do not keep food stocked so I rarely get the meal I want. Waited 55 minutes in the drive through and paid $35 for 2 Mac and cheeses and a sandwich and they deny all my phone calls when I try to place an order
I mean, its a Panera. But also they were really helpful and nice. I was juggling an order before morning coffee and they were very cool about that, so what more can you ask for? Good bacon egg and cheese, too.
Is Panera in trouble? full size sandwiches are WAY smaller than they were 2 years ago. Ordered a large bowl of soup and it was 1/2 filled! I complained instantly to the manager and he brushed it off.This is NOT the way to save money - cuz you lose clientele!
I use to love coming to Panera. It was a sweet spot that you could get great food in a clean environment with great service. Unfortunately over the past few months I have noticed a dramatic decline. Food is left out of an order, it takes 15mins for someone in the front to notice that you have been standing there waiting to order, the dinning is messy and the staff are very loud with personal conversations going on that all dinners have to hear. I have tried coming back about 4 times at different times of the day but unfortunately each time there is a similar experience.Unfortunately this will be the last time I come to dine or use the drive through until there are changes.
I just wanna say thanks for the great customer service. You ladies rock.
We are repeat customers here. We love the offerings. The bakery is excellent, and they sell the best bagels in town. Great soup+sandwich features.
Staff went out of their way in providing quality service today.
Food was great, but while sitting in the lobby eating my delicious meal. I was overhearing a young lady complaining about making food and saying things like if they want food, they can come cook it their self. Very unprofessional and very degrading.
Customer service was great! However, they have removed our favorites from the menu. My sandwich was heated when it should’ve been cold. Dissatisfied with lack of produce and cheese choices.
Its too bad it was a Starbucks that came to Cortland and not Panera. On second thought, maybe its for the best. God id weigh 30 lbs more. We all love it, me and the girls and if there wasnt all that Fin construction every which-freakin way around Ithaca ida been out there twice as much this summer. Good news, the chicken sandwiches rock, the cheddar-broc will loosen your belt, the bread will bring butter back, baby, and the cinnamon bun? Well, id better not say. Google is a family type endeavor. Oh, other good news: Ive revisited places on those alternate routes I havent seen since the days I did things that make me forget places!
My sisters and my mom sandwiches were wrong, my grilled cheese was cold. They were out of all bread but one kind and we waited over 35 minutes for our food. First Panera experience sucked.
The service at this location was great. The food was done fast and everything was clean. My issues were more with the food which I know isnt controlled by the specific location. The signature hot chocolate just tasted like powder in water, nothing special. I got a breakfast wrap, but there was like 1 scrambled egg and 1 piece of bacon that was overshadowed by the giant wrap
There always going above and beyond for the delivery . The oatmeal is great with a good texture and not to sweet but sweet enough . The yogurt is really good and the topping that goes with it pairs with it perfectly. The coffees always come perfect and looking nice and pretty . The sandwich was very cheesy but it made the sandwich whole and the soup and baguette that came with it helped fill me up . All together there food is really good and they try there best everytime so you have a good experience.
Great service and amazing food selections. My favorite dish there is the Mac and Cheese, and it is really really good!!. Would highly recommend to those visiting Ithaca for the first time ever.
They’re sold out of all sandwiches on some days which is just bizzare. Avoid when can.
The staff is very friendly and the food is good
Picked up web order. Food was good. They forgot one item, but it was my freebie so I didnt say anything. When Ive reported errors in the past, they always make it right.
Great place, everything was delicious and well made
I bought four breakfast sandwiches this morning . They charged me but gave me three only . What a deal ! I have catered to this place for years . I give top to the hard working people , but I get cheated . Shame on you
The portion sizes were much smaller than they used to be. More than $10 for a bread bowl that wasnt even the size of my fist. Delicious food. Extremely cost-inefficient. Dont go here if you arent willing to pay alot of money for very little food.
The food was really great. However we were in the drive through and were informed that we have to come inside and order grain bowls. We were stuck in line for drive through and had to wait again in line inside to finally get our order.
Pretty good breakfast sandwiches. I dont recommend their sausage get bacon and casher was super super slow but still great coffee and food.
We have now ordered from here several times. They will send the wrong soup or salad or bagel, then claim they were out and had no way of contacting us (even though their website takes our address and phone). If you ask for a refund, they deny you. If you ask for what you ordered, they deny you. If they dont have what you ordered, they just swap whatever they feel like. Typically I dont enjoy ordering from places when its a gamble as to whether the money you spend will actually get you what you ordered. When we call, they just blame corporate and say they dont have the capacity to fix anything. Worth noting if you were considering ordering delivery from this location.
High priced, over-rated, small portions and mess up most of the time on your orders! i have never in my life seen a place so greedy. they charge you for anything additional. they never cut you any slack, instead of being kind and generous, they nickel and dime you for EVERYTHING. god forbid i get ONE extra pump of caramel but for 69 cents. one star from me! not going there again. try giving people a break sometimes, Panera!
I ordered food inside at one of the self checkouts. It was to go and waited over 25 minutes before I asked someone if my food was ready. It was sitting on the counter. They never told me it was ready. They gave me no apology and just handed me my food and walked away. I won’t go back.
Not open 7pm Saturday. not answering phone, door says drive thru only but drive thru is coned off. they need to update their info
Im very impressed! I ordered a sandwich at the drive thru and the young lady at the window was very sweet and so thoughtful. She must have noticed my little boy in the back and added a cookie to the bag for him. I appreciate her kindness and will definitely eat here again.
Employees are friendly and service is great. Quality of a 5 star Restaurant with the environment of a Mom&Pop shop.
Love the food prices but good
Love that I could hear my steak and arugula sandwich, simply delicious!!! My autumn squash soup was missing its pumpkin seeds, sad. Please put lots! Table side service is very appealing. So friendly and its great the manager came to check on the food. Will visit Ithaca again!!
NEVER ORDER!!!! delivery from this Panera. They will take 3 hours to deliver a meal that should realistically take 40-45mins to come. I was able to view where my driver was driving and watched him go to the opposite part of town before coming to my home. Food was cold when arrived.
Terrible experience. Careless personal.Got in at 7:45pm. 7 people. 3 ordered food at one of the self ordering panels. 4 people were ordering at another. 3 people got their order. Partially mixed up. 4 people were placing order and were at the point to insert credit card. Then employee came by at 8:01pm and said you cant place order. We closed processing at 8PM. I asked what should we do? Half of people got their order. Manager came by and said sorry nothing he can do.. That was my experience.
Pros: good location, service, food.Cons: seating area should be much larger, prices are getting ridiculous.
A lot things have change in Panera and sadly not for the better. Not only they have been quietly changing the menu, portion size, ingredients and even those delicious bakery goods.I went there today and I had another bad experience. I ordered online for a rapid-pick up. My greek salad didnt have any dressing, the chicken was super unseasoned and it didnt even tasted like a great salad anymore. The sandwiches that my peers order were also wrong, they described as a totally different recipe.I feel that the quality has been deteriorating slowly since two years ago, which is around the same time that dunkin donuts bought the franchise.Now not even customer service has a contacting line that actually works. I tried their Your feedback is important to us link and it sends you to a supposedly customer care center that does not take complaints. Instead is a pre-set of Q&A section of Panera. Im totally disappointed, to the point this is probably my last visit.
This is one of the better Panera locations I’ve been to. The frontega chicken and modern caprese sandwiches were so fresh and satisfying! Mobile orders were also fast and inefficient.
I went for just a normal breakfast sandwich...I had to for 10 minutes at the druve through...the lady working the drive through did not even great me...the sanwich turned out to be undercooked..i heard laughing while i was waiting...needless to say i will not be back
I eat at Panera several times a week. There have been a few changes @ the Ithaca location. Updated kiosks which arent as user friendly, New trackers/buzzers, which are annoyingly loud and you have to pick up your food which requires carrying your purse around after you have found a seat. Employees are very nice, restaurant pretty clean. Cookies are 99 cents with meal, which is great. Maybe do some type of discount with other sweets when you purchase a meal. Good job with food choices.
Yesterday waited for almost an hour just to order in the drive through they didn’t have any bread for the bread bowl soup or baguettes then called today and had my call denied twice bad customer service
Food was very good. Drive thru service VERY slow. I was there yesterday when it was not busy. One car in front of me and one car behind me...three cars total including myself in the drive thru. I had to wait 5-8 minutes in the drive thru, before anyone took the payment from, & gave the car in front of me their food. When I drove up to the drive thru window it was another minute or two wait before I received my food. I spent 6-9minutes in their drive thru. If I was a secret shopper, they would have recieved a poor score. Being a former Asst. General Manager of a fast food restaurant, the max. drive thru wait time should be no more then 1 minute. 6-9 minutes drive thru wait time is unacceptable.
Was most likely the worst Panera experience ever! They had no ham, and no steak for sandwiches to start off. We changed our order to soup, 2 of us had broccoli cheese and 1 had French onion. After a 25 minute wait for our food the broccoli cheese came and was ice cold. We asked to have it reheated and it was taken and returned about 5 minutes later , STILL ICE COLD! I felt bad for the poor kid who had to deliver the cold soup back to us and we assured him we knew it was not his fault. I also had COLD hot chocolate and at that point just wanted to talk to a manager and leave. The manager did apologize but really how hard is it to heat up soup and hot chocolate in the microwave. We regularly go to Panera, but I will rethink going to the one in Ithaca!
Great selection of healthy food. I like their ordering from kiosks system. I simply login and I can access all my past orders and can easily checkout without needing to take my credit card out. All their food can be customized for your needs.
I wish they did not put cinnamon in the soup.
Its a small version of Panera in a corrupt, impoverished Central NY town. The drive through isnt open because they cant find people to work there.
Just cant beat hot soup on a cold day.
Those sandwiches are nasty and I definitely didnt like any of the sandwiches and they give such little tiny sandwiches and is very very expensive I spend $60 on Just four small sandwiches is ridiculous.
The food is good quality. The atmosphere is warm and inviting. The Panera Bread employees are friendly. And I get good internet access. This has turned out to be my favorite place to eat on my own as it allows for me to get my paper and internet work done while eating. Because of all of this, I find the price of the food worth it.
Panera as a company has great food! This location does carry that, but their service is what earned them such a low rating. Consistently they screw up orders, both mine and those around me. And those people are not ordering anything difficult, they just regularly screw up the order or dont pay attention as theyre filling it. This has happened a few times, and so I would suggest being very careful about how you place your order. Even if you just order straight off the menu you will get a baguette if you ordered an apple or an apple if you order a baguette. Or Ive seen a few times where they have lost peoples orders completely. Which is strange because they have a computer system to fill them.
Second morning we’ve driven there (tourists visiting) and closed. I had even called first!!!! VM said they were open! Don’t waste your time!!!!!
Panera has fast service, plenty of seating, is clean, friendly, well lit. Their food is very good with lots of options for customizing. The number of calories is posted next to every dish on the menu board. So many yummy choices.
Great experience. An associate, possibly manager welcomed me immediately and showed me the new kiosk system. Within minutes the food was delivered to where I was sitting. Easiest meal I ever ordered. Very good all around!
Just encountered the most unpleasant employee named Gloria(?). Practically slamming things and punching the screen to take our order... she didn’t even look at us while we ordered our food and seemed like we were bothering her lol... hope her day gets better because that was nearly enough to drive us away
Slow. Very little stock and employees with their shoes off sitting sprawled out on the booths. Unprofessional and just not an inviting atmosphere. Also the coffee was cold in their dispenser. All other panera breads in this region are a 5 plus star establishment. This one however is horrible
Unexplained 15min wait in drive thru without a peep about it, cold oatmeal and no flavor in the coffee. Skip this one, may as well head to McD’s for these low standards.
Closes early without notice. Hasnt offered rapid pick-up in months. Completely unreliable.
The food was served warm and quickly. There was ample space for sitting and the woman at the register was highly helpful. They also have great choices for juice.
A great place to eat when they have what I want in stock. Its always a disappointment.
Panera specializes in novelty sandwiches and soups. Their food is priced a little high but it is usually quite good. The dining area here seems like it is kept reasonably clean.
This is by far the nicest Panera Ive been to. There are self-order iPads so you dont have to wait in line, as well as Apple Pay and Android Pay support. The food is amazing and the service is fast, but its a bit pricey. Worth it, through, for quality food.
I was disappointed in my experience at Panera. I ordered a bagel and a pecan twist Danish. The cream cheese chive and onion topping for the bagel was not homemade but came in a cup. This is okay. But the Danish was dry and probably was a day or two old. I often order this Danish, and in the past it has been fresher.
DO NOT GO HERE ! You will be disappointed. This is my last visit. My order was messed up last time but edible. This time drive thru gave someone elses order. 15 miles later I arrive home and find a soggy grilled cheese panini. This bag included that customers receipt with their VISA card number on it, too ! I wont be fooled again. When I called to complain manager says I have to drive back to get my money refunded. POOR SERVICE at top prices.
Was in a hurry got a refill on a coffee was never given a credit for having my own cup. Total was $2.04 only had $2 on me so had to charge .4 cents to my card what happened to a couple cents as a courtesy maybe if there was a deal for having your own cup any rate wont be going there for coffee again
Our order was wrong and was missing several items, the food was cold, and the manager was rude and unhelpful. I ordered a chicken sandwich and got a turkey sandwich instead. Since we were also missing half our order, we drove back, I explained the mistake, and the manager pawed through my food and handed it back to me, saying that the deli meat on it was smoked pulled chicken. It was obviously sliced deli meat. It was the saltiest, most disgusting sandwich Ive ever not eaten. I cant even give it to my dog, its so salty. The guy at the register was nice and tried to be helpful. It was also WAY overpriced, and thats the first time Ive ever said that after using a gift card. We wont be back. Ithaca Bakery is way better, faster, and less expensive, with better ingredients. No brainer.
Kinda expensive. I had a gift card so I figured I would try it, but a half of sandwich a bag of chips and ab ice tea no sugar medium, 10$? I dont know it wasnt that good.
Their broccoli cheddar soup and a bread bowl is to die for and the pizzas aint bad either!
The food feels higher quality / healthier than other restaurants. Overall pretty great, but a bit on the pricier side
They almost never have bread bowls... Im not sure if I will come back again because Ive been let down so many times... just do your customers a favor and take them off the menu...
I like panera first off. Theyre decent however sometimes the bread is really chewy which isint to my personal taste. You pay over $20 for something this small? Overpriced and quite frankly not very filling for the price you pay. Might I also add, that for the 2nd time in a row they forgot to add bacon to my order. ITS IN THE NAME! BACON TURKEY BRAVO. I just cant comprehend how they could forget the one ingredient thats in the name. Why would I spent over $20 for this each time when I could instead go somewhere else.
Delish, I had you pick two so I went with half sandwich & some soup. One of my favorites cheddar & broccoli. 1/2 Sandwich was bacon, tomatoe grill cheese. Yum.😋
Delicious margherita flatbread!
This Panera is always in shambles. Its always messy and not enough seating. The food is good, but the location needs a lot of work to get up to the standards of the Panera brand.
Service and food was not impressive and drive thru is tight. I had heard all this hype on how wonderful Panera bread is.i didnt get that impression when I went.
Always love the food took my friend there for lunch it was their first time and they loved it as well !!
No dine in, 30 minute wait in drive thru, didnt even have what I wanted
This chain is tasty and really unhealthy. Its a sugar/carb fest. The prices keep rising and the portions diminishing. If you can just get the soup or salad, God bless.
Attempted to call in a catering order that would have been for the following day. Called at 9:16 AM for pick up the following day at 11:30 AM. Not a particular positive greeting on the phone and ultimately was told that it was kind of busy, right now and that I should try and call back at 1. Disappointed in the lack of service. Ordered at a different establishment.
Excellent cleanliness in the establishment. Friendly staff always proactively approach guests regardless the time of day. Service is very quick too.
The alarm was going off in the entry the whole time I was there. The cashier who got me my food & silverware wasnt wearing gloves when she got my food.
Drive through was slower then normal and it wasnt even a busy time, and the menu screen and speaker box are backwards cant order if the menu is after the box..... its so annoying
About a 10 minute wait for most orders not bad
Very good like usually. Panera bread it’s really yummy in any area I visited .
They dont pick up the phone. So aggravating.
Friendly people and atmosphere. Great service. Love that the menu changes seasonally. Clean meats too and they are working on removing chemicals from their menu.
Its a great place for me (from PA) and my mom and sister (from Cortland) to meet up for a great lunch and chance to visit on ocassion we love our time together and great lunch and atmosphere is a bonus
Standard panera bread experience expected of corporate chain, consistent quality not particularly good or bad. soups and breadbowls plus pick two deals are decent economic options for the variety. I love when we get panera bread catered for events, sandwiches usually taste better than those of CTB, if less creative.
To the sandwich artist who made my annoying order today, thank you! I order the same thing here every time I go, and ask for extra extra chipotle mayo, and whoever made it today, you delivered. Whoever you are, you set the bar high. Thank you!
I dont know if this is the right Panera, as I was on a road trip and stopped at one in Ithaca. But, I was sick and their chicken noodle soup made me feel so much better and I wasnt sick for the rest of the day.
Friendly drive through
Waited 45 minutes for.our !! Unacceptable.
Great food & service. Ordered tomato soup...always a fav....half sandwich of roast Turkey w/allows & almonds. Loved the meal
Terrible service and preparation, they have messed up 3 BLTs and thing that was missing was the bacon! You shouldnt have to check your sandwich before eating it! Ridiculous!
It is a great place to meet friends for lunch or dinner. Always a good meal! I think the food is somewhat pricey, though.
Jeff and the team here are fantastic! Best Panera Ive visited.
Rude Dining Room Staff. Very Judgmental, unprofessional, and not personable. Will not be coming back.
Love love love great service food is outstanding friendly helpful staff
Quick drive through for a change. Good mango smoothie. Friendly staff.
Clean and well staffed. Food was brought out quickly and correctly. Nice place over all.
Love the food options always very friendly service prices are a bit High that is why I dont go as much as I would like to
The food is usually always good. There was a lack of bake goods. I wish that they had options for gluten free
Omg AMAZING first time ever going and it blew my socks off. Fresh and tasty.
Overall this is a very well managed and clean Branch the only thing preventing it from getting a full five stars is that a lot of the staff doesnt seem to be trained equally.
Have yet to actually get a drive thur order right. Good food but last 4 times not what I ordered
First time in. Neuvo deli. Impressive menue, good choices, & enjoyed the food and visit. Definitely will return.
Its a Panera so it is pretty consistent with your other Panera experiences. There is an okay outdoor seating area. Busy location.
Awesome experience every time I visit! Very friendly staff very clean store and very good food!!
Bit expensive for the serving sizes they provide, but still a nice place to sit and work. Staff is always friendly.
Man ever since Panera got bought out, the food quality keeps going down and the prices keep going up. Guess thats just the way it is these days.
Very friendly, and fast service.
Drive through got an attitude (rude behavior) hopefully will not loose more business if corporate will do something bout it to (hire a professional )
The staff is always very helpful at this location. Only drawback is occasionally when they get slammed, they run out of things (coffee etc) and are slow to replace.
Its OK. The employees looked a little like they wanted to run away screaming more than the average though. It definitely showed in they way they interacted with you.
I ordered a salad, spent the whole time eating and picking out rotten lettuce, this place has no quality control! Eat at your own risk!
Excellent selection of healthy, and affordable meals. Quick service, and calm atmosphere.
My whole grilled cheese is just toasted bread with American cheese melted on it. I was expecting more. A disappointment.
Awesome food and awesome place to work. Employees are very nice and there helpful to go in and have a nice quiet place to work or roam the free wifi
Finally indoor dining yay thank god we had a lovely timeThanks for the great service
Very comfortable place and good sandwiches, salads and food. I wish they had a bigger variety of coffee.
If i come in this Panera bread one more time and the lady in front of me buys the last 2 choc chip muffies I may lose my mind lol, please Panera make more muffies.....
This is the best Pantera Bread as they sell my favorite salad that I can no longer get at my local Penera.
Not open at 6:30am! Open at 7:00am. I would think a company with such resources as Panera could manage to have someone update the information.
I love everything they have here. Always fresh and delicious. Clean. Friendly folks.
Good drive through experience. Currently also have tables outside for dining
Attentive staff, usual Panera selection (sandwiches, soup, baked goods). Soups and bread taste fresh and flavorful.
I ordered the Baja bowl for takeout It’s half empty!
Pretty standard Panera. My only major complaint is that the line to order can be extremely slow at times (the registers always seem to be understaffed).
Was ok..I like the cheddar broccoli soup..clean store..nice employees..prices went way up
My favorite Pick 2...Green Goddess Salad with Chicken and Creamy Tomato soup. Yum!
Best food around great customer service
Slow but good coffee
The people that work there are great but like many businesses, a continued paradigm toward automation of human services is prevalent.
Tasty food, but very few details on their actual menu as far as ingredients go, so the first visit can be confusing.
Disappointed ...6 bagels left at 3pm...one cashier...many people in line..other employees walking around but not cashing people out...and my coffee order was wrong...drank it anyway because I had other things to do with my day.
We had a great time here.food was excellent! Watermelon salad to die for!! Great friendly service.
Great tasting pastries each morning. Staff always cheerful and friendly.
Mikayla is a extremely friendly cashier, made my experience great
Yum! Wide variety of fresh, delicious food, clean quiet restaurant.
Pricey but good food. Often extremely packed, occasionally not able to find seating after a long wait for food
Love their Broccoli/Cheddar Soup and the best Drive-Thru Service in town!!
Panera is a great option if you are looking for something healthiier than a typical fast food experience!
Its a pretty good Panera, sometimes the line gets really long if its raining. Especially around lunch time
Good service high prices a nice place for meetings and stuff you dont get her eat at home
Always so crowded sometimes have to wait for a table while hoping your food isnt ready before a table opens up.
I love their monthly specials you receive by using their card. Everyone is always very friendly and had a smile on their face
I love their pastry and soup selection. The interior is always too cold for me though
Not that large of portions, food wasnt amazing. Bit pricy for not that great of an experience.
Friendly service. Quick drive thru
As all Panera do they have good food perhaps a little pricier than the value, this particular location is usually pretty busy and crowded with all the college kids and professors from Cornell and Ithaca College...
Furniture, specially the futons needs attention. They are greasy and dirties. Windows base, specially at the corners have a whole colony of webspiders.
Not happy with price on Chicken soup bowl. 1/2 of bowl for almost $7.00 not good
Wasnt crazy bout the autumn butternut squash soup, too sweet for meThumbs down
Great food is always, easy to pick up.
Put a simple order in on line came in picked it up when I got home it was wrong. Correct on the receipt
Washrooms tend to be dirty. Food is good though and so is the coffee.
Great food but a little pricey.
My office orders from Panera often and the order is always wrong and missing items... Always. Stopped having office lunches from Panera already.
Broccoli cheddar soup and smoothies are delicious
The prices are a bit high but the food us grate and survive is good.
The last few times Ive been here theyve gotten my order wrong. But since I live in cortland its too late to fix. Sorry but over this place.
It is a pleasant atmosphere with friendly service. its pricy but worth it.
They just can’t get an order RIGHT!!
Arrogant employees mingles amongst themselves ignoring customers, incorrect order, and CROSS CONTAMINATION clearly visible on my sandwiches (original and the one they made correctly)
There were numerous flies on the bakery items. I told the cashier but he didn’t do anything about it..
Great tasting food and decent service. Prices are a little high.
This one of our stops when visit our daughter. You count on the good quality of food.
Pretty standard for a Panera Bread. This one has a Drive-Thru though, which is convenient.
Great fresh salad. You can also use computer ordering to not wait in line.
Consistent quality food. Soup and sandwich combo is a good choice.
Sometimes the wait is a lil long, but other than that👍🏻
Friendly staff, food was average.
I really like this place! Food tates great and is healthy.
Total reviews rating 4
199 Reviews for Panera Bread 2023:
Review №1
2022-06-29The food is good, although they are usually out of a few ingredients and can be very short-staffed sometimes.
Review №2
2021-12-28This is how they “slice bagels in half” lol. Half of the dozen bagels come this way while the other ones have a very thin top/bottom part. Very poor quality control... I mean, please just don’t slice at all if you are going to randomly chop my bagels.... This is about careless food preparation and quality control, though the taste and customer service is still wonderful - the season I give 3 stars.
Review №3
2022-01-18I almost broke a tooth on this fragment in my sandwich at the Ithaca Panera. I reached out to Panera customer support 8 days ago, still not so much as a “sorry” or attempt at a make-good. Well, I’m (not) sorry I won’t be coming back to any Panera restaurant!
Review №4
2022-02-05The food always taste fresh and great when I visit. They understand and take your orders seriously too. Its like a fancy fast food restaurant. The lines arent always too long and the cashiers are quick to getting your order ready.
Review №5
2022-07-10Love the staff at our Panera!Has everyone noticed that if you get the Flatbread with your You Pick Two, you can just about feed your whole family? I thought it was a mistake the first time. Too bad the Flatbread isnt that great (Ive only had the margarita one). Love that they post the calories on the pastries. Whoa! Steering clear of those cookies!Can always find a healthy meal here. Wish they were open longer hours.
Review №6
2022-05-09Nice location with outdoor seating. Pretty quick service.
Review №7
2022-05-16Every time i come here there is a 20 minute plus wait in the drive thru before you even pay for your food. Constantly out of products and once you figure that out you get stuck on the never ending drive thru. Staff is rude and not accommodating in the least bit. Wish I could say this a rare occurrence but it’s constant.
Review №8
2022-07-08I jus came thru the drive through, idk her name but I jus wanna say she was gorgeous!! I love the cheddar broccoli soup & Mac and cheese!
Review №9
2022-07-05I think Panera Bread is for certain kind of people. Its not for me. If you like it, this is the same Panera Bread everywhere.
Review №10
2018-04-20Friendly Service, Clean and the food was delicious and how could you not grab one of the bakery desserts !I had the Turkey, Chicken Bravo Sandwich with a cup of Corn Chowder and a Panera Twist too have at home for a snack...