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Panera Bread in New Hyde Park
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Location on the map
New Hyde Park, Nassau County, New York, US
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Phone: +1 516-358-3250
Site: https://locations.panerabread.co...
Site: https://locations.panerabread.co...
Opening hours
- Monday:7AM–9PM
- Tuesday:7AM–9PM
- Wednesday:7AM–9PM
- Thursday:7AM–9PM
- Friday:7AM–9PM
- Saturday:7AM–9PM
- Sunday:7AM–8PM
Panera Bread in other cities:
Comments (199)
In the past I rated this Panera Bread store 5 stars, today was a total disappointment.I ordered through their app, I wanted a steak and white cheddar sandwich, they posted that one of the ingredients (pickled onion) was not available, soooo I ordered a tuna sandwich on black pepper focaccia bread, when I arrived at home to my surprise they put my tuna on the bread I hate the most and do not eat (white bread), I was NEVER informed of the substitute, I most certainly would have made another choice.A lot of nerve this place has, giving me what they want to give me. Will I purchase from this store again, most likely NOT. HIGHLY HIGHLY DISAPPOINTED 😞
*** Google asked for an updated review, so....Things have improved (2022) and weve been getting our desired breakfast orders at our desired times. So feel free to give them a try and see for yourself if breakfast is all you dreamed. ***Are you going for breakfast? Are you arriving before 9:30am?Bring your own bagels - theres an excellent chance theyll have no bagels available for you.Bring your own souffle - theres an excellent chance theyll have no souffles available for you.Be ready to settle for whatever coffee has not yet run out. Again.I hope find these tips helpful.
As always the food is very good fresh just takes a long time but I understand and we have patience because of how good it tastes
Went there today asked for someone to clean the table and I was handed some wet napkins and some dry ones to clean it myself staff was rude wanted and paid for a soda and all that came out was carbonated water they refused to refund me when asked to speak to a manager was told there wasnt one on shift I will never go back I spent 50.00 in lunch and my food wasnt right just a terrible experience there
Average at best, masks seem to be optional for customers and employees, tables are not sanitized after a customer leaves. Other people sitting eating McDonalds inside Panera, not even a Panera customer.
I have been going to this place for years, it was more a meeting place with family & friends but lately , lately don’t know what’s wrong but the salads are so old & stale& their lettuce looks like it’s from days.Today will be our last day going to this place.All our family & friends feels the same.
The staff is very nice here and despite it being very busy they keep everything moving smooth. The place is always clean. If the tablet shows something is out of stock, check with the cashier because they might have what you are looking for.
Nice person took my order. Food blah as usual. The chipotle chicken sandwich had no chipotle flavor and was lopsided. The French onion soup had no cheese. My croutons were loose floating around in bag. Order took too long. This food is so bland and boring. Boring menu. Stop serving apples and expecting me to cut them with a butter knife. Rug needs to be vacuumed.
Everything to expect from a normal Panera just very understaffed and after having to beg for coffee to be refilled was given a dirty look by the cashier
Honestly a good quiet experience. The service was good, the place clean, and the food tasty.
Service is good but the drinks station is always a mess when I go there.
Friendly quick service, I love the food and I especially love the chicken noodle soup.
So I did an online rapid order for a vegetarian soup (religious reasons), I got home to a non vegetarian soup even though order says creamy tomato online and receipt. Frankly if I could eat it, I would have eaten the soup given by accident because mistakes happen.I politely called the hillside location to explain the situation and ask for a refund. The person who picked up the phone said theres no soup like this at Panera and she made sure the order was correct.When I asked for a refund, manager said to bring everything back as was given to me and my name is written in the book.Oh really? Panera isnt shy at all to charge my card when I did my online order, but now I have to prove myself that Im not lying over a $6 order by going back to the store and making a case ??!!I shoulda checked for myself but I shouldnt have to be quality control at a fully established chain store with full staff and management.Disrespectful staff, poor service.
I ordered delivery through seamless.This Panera Bread is totally different from my usual location. I ordered Chipotle Chicken Avocado melt and Napa Almond Chicken salad. Portions are tiny, nothing but bread and my sandwiches were not fresh.
If no stars was option thats what I would give this location. The white staff is biased to people of other races.Hot speciality coffee are not available, machine not working For breakfast service. I watched the sandwich maker throw the bread etc all over the counter & oven. This location should be closed or new management is desperately needed. The food is not handled with cleanliness.What a horrid disaster.
I ordered two smoothies and Ice coffee. There were no lines of customers and only two orders being prepared including mine. It took more than 10 minutes to get the smoothies. The 2 smoothies (mango and strawberry) were so watery and not icy at all! They literally tasted like baby yogurt with water down. The size of the cup for smoothies were 2/3 size of the large ice coffee. So bad that kids couldnt even finish the half of the cup.
Later in the day and close to closing there is no coffee. An employee told me their manager doesnt allow them to make more coffee after a certain time.Update: I decided to try this location earlier in the day to see if there was a difference. Absolutely not... all the locations that I have been to around the 5 boroughs and long island always just have an empty coffee cup waiting when I arrive after Ive placed an order on the app. I had to ask for a cup and I had placed the order 15 minutes prior. Im not complaining about that because she promptly got me a cup. The issue was that the coffee urns were empty. I was able to get an almost full cup from the decaf. This was in the afternoon around 3pm on a Thursday.
For a quick bit, Panera is great. The food is flavorful and theres a decent amount of food to choose from. One of the better fast food type chains.
My first time having Panera and more than likely my last. The food was mediocre at best, the soup was good but the sandwich Bacon avocado BLT was bland and not worth the price. I was under the impression that the quality would be better than that of McDonalds and other chain restaurants but that was not the case. I can see the appeal but for someone who is quite capable of preparing meals in the future I will go next door to stop and shop get the ingredients and save myself both inconvenience and money.
Everything goes well at this location I’ve a few issues with one of the cashiers getting my order wrong this manager was the very best at dealing with the issue and keeping me as a customer. I also watched him credit an older couple that always goes there and they left the wallet at home. He is the best manager I ever seen in a food place and I worked at food places before so I have seen enough.
Nice and clean with great service.
Tables were not clean. When I ask girl says they have no one available to clean. I actually saw all the employees were by cash register and were talking. Finally I got napkins from the counter and cleaned the table myself.
Not a lot of tables -- limited by covid 6 foot social distancing separation of tables, many tables are closed for that reason -- and THE PROBLEM -- booths taken by people who are on their laptops, or studying, etc but they are not eating -- the manager should monitor this -- patrons should eat their food, chat and leave -- but to take a booth and surf the net for extended periods of time, or to be studying AND NOT EATING -- that is not right during this time when many tables are off limits for eating due to social distancing. ALSO -- i have ordered half salads there and they are more like quarter salads -- all bowl and little salad. This location is the poorest of Panera locations that I have frequented over the years.
Attendant was friendly, patience and pleasant...1 of my favorite spot..highly recommended.
Delicious soups & salad but the place is filthy.Broccoli Mac and cheese soup (5/5)Staff (3/5): indifferent to dismissive.Cleanliness (0/5) With COVID restrictions, you could count the number of tables available for patrons in one hand, yet the few available are full of crumbs and sticky. I asked if one could be cleaned. After waiting 15 minutes with no luck, cleaned it myself. Nope it wasnt even busy there. Under the table was worse, guess customers are forced to wipe the mess off the table down if staff wont clean. Quite an innovative way to discourage dining in.Would I go back: Will sit this one out for the time being. The food is good, so recommend pickup.Oh and Panera, how about an automatic door. Why the need for two levels of doors with handles. Every single person walking in has to touch those. There is something called COVID going around.
The food is good and the store is clean. Youre safe to eat here. Theres only 1 thing I noticed repeatedly about this store. The people who make your food look very angry most of the time. I understand that these workers are not the people who have point of contact with customers, like the cashiers do, but theyre unapproachable. If you need to ask them a question, you get a mumble under their breath, and a very annoyed reaction. Its quite uncomfortable. A smile goes a long way especially when youre treating someone with respect, appreciation, and kindness.
Honestly, very dissapointed...all around..bad service, (wrong items served, left out an item), rookies, very pricey, cup of soup $4.99. Bad quality food, like out of a box, bad taste!.Sorry this is the last time I come to Panera
Nice open restaurant. Staff is friendly, offered to pick up my plate after I finished my dinner. The fuji apple salad was great and fresh. The dressing was not over powering. The kitchen sink cookie had strange sour after taste. The decor was open and inviting with the front wall being a big window.
I went to Panera 3/13/19 at 6pm. The supervisor on duty was SUPERB. He walked around and helped selected customers clear their tables, which I thought was great. The service however, was not. My friend and I meet every week at a different Panera and this one was the most disappointing. Her macaroni was NOT hot, my soup was given to me with the soup dripping all down the sides of the bowl and the bread that comes along with the soup was literally just ripped apart by hand instead of using a bread slicer, it was almost half the size it should have been. The scones were a little to hard. Just horrible presentation. Please do better.
The only thing excellent is their broccoli cheddar soup. The sandwiches are mediocre at the best. They claim to be healthy but still not worth the price you pay. The portion sizes are pathetic for what they charge you! Its an ok place if you want to sit down and chat for a while. Otherwise not an everyday go-to lunch place.
Frequently gets tbe order wrong. I got a grilled cheese that seems to have made in the microwave, nothing remotely gilled or toasted about it and missing the bacon.Sandwiches are not constructed well.
Where to begin.... Placed an order for pickup directly from Paneras website, which claimed that it would be ready in 10 minutes. Received an email confirmation of this as well. When I went to pick it up... the restaurant hadnt even received the order at all. Cool. They then proceeded to make the order (now 20+ minutes past when it was supposed to be ready in 10) and when I had already left (maybe this was on me for not checking the bag first, but should I have to?) they forgot one of the Mac and cheeses that I had paid for. I then had to turn back around to get it, and didnt discover until I got home that they also forgot the overpriced fruit cup that I had added to my order, paid extra for, and instead included bread. A side of bread with my sandwich; bread with bread. Nice. Apparently you dont need to be a genius to work at Panera.
Firstly their curbside pick up is a jokeI was waiting outside for 15mins thinking someone was going to come out and after waiting I had to call them to bring my order outWhen someone came out they casually told me how my order was inside and the person that does curbside pickup leaves at 7.. 🤔 huh . Then. As I’m at the red light I see my order isn’t even all there .. my drink wasn’t in the bag so I had to come back to pick it up .. pls do better !
Overall, it wasnt a very satisfactory experience. The rooms werent that clean but it would do. The food is overpriced, and not very tasty. And It also took a tiny bit too long to assemble a sandwich. I had a lobster roll, which was 18$ and tasted about 10$ too much. The lobster in some places was dry, it tasted a tiny bit fake, and they put too much mayo, trying to mask the flavor of the lobster. At least it came with free chips.
I was an employee here for a short time. The manager adam is super nice and excellent to employees and customers. Dan the supervisor is great and helps out around the location and checks everyone is happy both customer and employee. The food is wonderful and I can attest that there is great care when it is being prepared. Wonderful establishment
Worst order today. I ordered a grilled cheese opened it up it was burnt like they microwaved the cheese and just inserted in the sandwich. They had no avocado for the chipotle avocado chicken so I said no big deal literally gave me a teaspoon of chicken and microwaved bread. Even the Mac and cheese for kids let me repeat FOR KIDS was disgusting. They have fun talking while making stuff so I guess they’re not paying attention but when a woman is there with curly hair I guess she’s the manager they on they toes because I came over on the weekend and the sandwich was not bad. But today my order was disgusting I felt so bad serving this to my child and her friend and alsoMy friend since she wanted the grilled cheese.
The food is good but the wait for it is terrible. I can visually see staff but they are way too busy laughing. I understand it may be a long day but it shouldnt take 15 minutes for a salad that is truly sad. I really hate coming here due to time. Plus its like the staff is in slow motion. They need to get it together!
The fact that I called the store after placing my order on Uber eats to confirm they would give me Mayo on the side for my Turkey blt and extra dressing for my apple Fuji salad and I received neither...... not even a drop of Mayo on my sandwich or one dressing for my salad. I’M STILL CHOKING ON MY DRY LUNCH
One of my favorites. Food always made fresh. Great variety. Staff very friendly. Will always substitute food item for my requirements
I bougjt chipotle avocafo sandwich and what surprice was anly bread just small piece of chicken,no chipotle sauce and the avocado was black very bad food
Good food
Something about this Panera Bread location is not quite as vibrate, as the others, like Mineola, Glen Cove and Brooklyn. The lighting is dimmed lower in a bad way. It doesnt feel as welcoming like other locations. The pastry display looks like a war zone. Their sold out of all the most popular pastries. At least, the pastry area could be clean up and look a little inviting. The macaroons, mini chocolate chip bag, cocoa and cream cookie, cherry brittany and, brownie were sold out. I moved on to drinks. Ordered a drink. Its self serve, tried prickly pear hibiscus, it tasted sour. I know the drink and thats not what it normally taste like. I went for my usual, agave lemonade, it didnt disappoint. As I headed put the door, I recalled something that I observed about this location, they employees are extremely slow. Theres only 3 people on line and their still waiting.
This panera bread has become the new Mcdonalds with their machines always broken smh. And their employees should learn to change their gloves when handling money and food.
Im a fan of Panera but this one wasnt all good didnt get as much food I would have gotten from a different Panera. The food taste a bit different and tables and chairs were dirty and messy. Floor was slippery and I almost fell with my little one. Hopefully they can fix up the inside to better the place
The food is good. The employees need to learn about what is vegan or vegetarian. The difference is important. I went in several times over the last year and still dont know the difference. They also tend to run out of certain food.
The worst Panera franchise in the area! This is the nearest to me, but I always try to avoid going in here .... most of the time my experience wasnt good! Either the employees are rude, and standoffish or there is a problem with my order!!! Somehow, this never happens in the other locations I visit, EVER!!
Went for lunch, out of bread for soup. Isnt this a bread place. No seating available, people just sitting forever with a coffee and laptop. Finally got seating, had a bowl of soup seemed like it was only a cup of soup. Big bowl little soup. Will not be back to this location
This location is great. The staff is very friendly and the food actually seems to taste better than the other locations I’ve visited. Everything is so fresh and delicious.
I gave 5 star in past and brought down to a one.. While food is still good the franchise seems to be going down hill with new owners constantly out of stock of supplies..today no cream cheese till further notice sign says.say what ???and honey mustard.last time no carbonated drinks , out of soups way to many times and not just this location . My hometown location also has same issues..very dissapointed I went from going twice a week to not sure when I go again.. Prices seem to have gone up for less product ..
This is the worse Panera’s Restaurant I’ve ever been. It was my first time in this location and honestly I left very dissatisfied. Most of the tables were dirty, I don’t know if they don’t clean them after the customers eat. I ordered a southwest salad with chicken, and guess what? It came without chicken and looked like my son made it.Very disappointed.
It is always nice to go to Panera. I enjoy the food and the atmosphere there. The only downside is the food has become pricier for someone on a fixed income or with a family. I dont go as often as I used to.
Great food including soups, salads and sandwiches. Its pricier than would be expected but its all organic which leads to that. If you eat inside theyll give you regular utensils and bowls so make sure you ask for containers if you want to take something with you home.
Love Panera bread me and my best friend love to eat there at least once a week
Im not sure whats happened to Panera Bread in the last year, but the quality of the food mainly the sandwiches are not as good as they use to be. However, the soups and salads are still good. I would still recommend still place.
This place gets packed quickly so try to order ahead of time using the app or online. There are no ipad kiosks to place an order instead of waiting on the line. There are a good number of outlets here for laptops. I love their iced green tea and the autumn squash soup. Its definitely worth it to become a panera loyalty member- you get one free pastry every year on your birthday, redeemable for about 3 weeks after your birth date; and once in a while after about 6 visits you receive a reward on your account.
One of my favorite go to fast food places.
Im a daily old customer of panera for many years and this is the first time that panera food send me to the near by pharmacy to get a Imodium AD. I mean it was that critical. I ordered a Strawberry Poppyseed Salad with Chickenand the blue berries were bad .. Im from Brooklyn and I stopped by this location today because I was in the neighborhood..Sorry for the ratings but my stomach is in pain...
Asiago cheese bagels barely have cheese. I have seen better ones in other branches
Delicious and satisfying with a.Teriyaki chicken & broccoli bowl.l today. I would definitely patronize Panes Bread again. :-)
My experience here at this Panera is always a good one. To the amazing food and phenomenal service, I am not surprised I get so much work done as I am feeding myslef food I know I can trust. On top of all that, a very quick shout out to Alexa and Nica for going above and beyond. If anyone ever gets the chance of getting served by them, you will know what I am talking about. But great workers are only accompanied by AMAZING MANAGEMENT! You dont believe me? Go for yourself and go feel welcomed from the moment you step in.
The creamy tomato soup that I had from here was delicious. This location has good wifi and a lot of seating. There is free parking. There are some shopping options around as well. This was a good location and I would revisit.
Very good service and good food. Really must be clean food. Still good service and food.
Unfriendly environment, food was being prepared without mask, with preparer wiping nose on arm. Will never go back to this location
I find that this Panera Bread gives you a nice amount of food. Sometimes when I order a salad from other stores I will get about 75% of the food, but with this location I always seem to get 100% of what I should be getting. To me that is worth the money!
TOTALLY DISGUSTED.....I bought two orders of steak and white cheddar panini - whole. In the past the paninis I ordered were quite good, they were made right. NOW TODAY the same panini was absolutely terrible and disgusting, some genius at Panera Bread decided that replacing the soft flat bread normally used to make panini with a very hard thick powder covered bad tasting bread that cuts up your mouth with very little meat was a good idea ...a very very bad decision. The end all was finding a red hair on my panini, my order was take out, what a wonderful suprise I received when I opened the bag at home....NEVER AGAIN.(I wish this site had a zero star check box)
My wife and I had dinner here: She had a “Lobster Roll” with a bag of chips for $14.99. I picked two, choosing an Asian Sesame Chicken salad and half a Classic Grilled Cheese sandwich for a total of $8 and change. (A piece of bread was included.) The food was very good, except for the grilled cheese, which was...
I only get two things here. The Bacon Turkey Bravo and the Green Goddess cob salad. Both amazing. I dont think I would to here without those. Please keep them!
The location behind Dicks Sporting goods is very good. Service is always excellent. The place is clean. Extra parking is avail at Home Depot.
The Cobb salad was delicious. My favorite soup is the chicken with wild rice but is only served on Tues, Thurs and Saturday. The bakery cookies are awesome.
This place is great, its easy and quick and their food is pretty healthy. If you sign up for membership, you get awards pretty easily. I recommend the Chicken Fontega Sandwich and the mac and cheese.
One of the better Panera Bread around. Clean fast and fresh. The reason I gave this restaurant 4 stars was because of the staff super friendly and very helpful.
It okay. A little too expensive for soup in my opinion, and im surprised that they have so few options for soup. How bout lentil? Veggie soup? Minestrone? Maybe clam chowder? Lobster bisque???? After trying the same soups over and over, it gets really boring to eat here, not interested in going back.
Pretty good food. Service a little slow.
A very well established dinning outlet with comfortable surroundings along with excellent and healthy choices of nutritious foods prepared fresh to order with a combination of delicious side orders.
Went in like Ive done many times before when I saw the person at counter wipe his mouth w/his hand and then went for my slice.When I stopped him asked him to wash hands. Owner said hes a young boy he dont know, told him wash your hands. Went back to work.He dipped his fingers in water drying fingers on his clothes.Told them keep food and left.
I am not always a fan of this place due to the high price for a small sandwich but i had the new Toasted Tuscan Grilled Chicken and I have to say it was very good. I would have it again.
The restaurant is clean, the staff is polite and accommodating and the food is amazing. My only gripe is that they dont deliver to my house .. and I dont live far away at all.
Not going there again !!! PRICEY...not worth the money I spend there...almost $33. Got food worth $7...paid for everything else BUT THE FOOD !!! NOT GONNA GO TO PANERA BREAD EVER 👎👎👎
The quality of food is good, but the service is inconsistent. On multiple occasions rapid pick up orders have been ten or fifteen minutes delayed, and frequently have been missing items; this pretty much defeats the entire point.
Very popular Panera with at times tough parking up front but with a big parking lot overall in the shopping plaza area. Food is accurate and inside is clean. Overall nice experience.
Food was great just wish they gave me utensils with my 2 go order. The parking is good and the place looked clean.
The smallest Panera I’ve visited thus far with limited seating. I also found it a bit dirty and the area where you get your drinks and napkins not very well maintained. Could have have been just an off day but was disappointed nonetheless.
Staffs are nice. Place is clean. Food is good. Online order is easy.
Love the new chicken teriyaki and quinoa bowl paired with Chipotle chicken avocado melt 1/2 sandwich
Noce.people work there. Good food. My Daughter love it.
This location never takes the time to separate the everything bagels from the sweet ones. I really shouldnt need to explain why I dont want onion bagels with cinnamon crunch.
Love the food. Oddly enough they dont give much but it still seems to fill you up and this is great.
Love Panera Bread! Just 1 tiny detail....just wished they would keep the tables clean when customers are done....though I wish people werent pigs either.
Good place to get a healthy meal breakfast, lunch, or dinner.
I just went there today and gave me the wrong food. I food I got is a lot cheaper than what I ordered and isnt even good. Total waste.
Whenever Im in the mood for a soup and sandwich combo, I try to come here. Great meal.
I ordered mediterian sandwiche today which was not good at all, had tametoes which looked old and not was not fresh at all!! Not happy with Panera food
Baguette was off, it did not have the usual crisp crust. Texture & color not the same, purchased @ 303pm 7/6/2020
Always tasty & fresh. Its best to go earlier in day to get fresh pastry
On two items ordered, some ingredients were not available and we needed to change our order. We orderd the Fuji apple chicken salad and the apple chips were also not available.
Broccoli cheddar soup in a bread bowl is great, surprisingly it fills you up, in terms of drinks the green tea is probably the best tasting
Slow service. The people cooking need to be retrained. This panera isnt that great. Were paying alot of money!!
Good food, excellent service, very clean, just wish they were affiliated with ubereats. I think if they had delivery, Panera would be perfect!
Nice staff and good stuff
Outstanding service. Friendly people and fast to get ordered done with under cover smiling helpers.
Multiple Employees sitting around at the same time, employees not taking pride in their work, some tables are not cleaned well enough... I always make sure, as a customer to clean after myself including using napkins moistened with clean fountain water to clean the table...
I love squash soup!!!!The best soup for autumn is back
Tonight I had their Roasted Turkey, Apple & Cheddar sandwich with a bowl of Creamy chicken and wild rice soup and it was delicious.
Staff was very nice and the iced vanilla chai was delicious! Stay safe!
First time ever at Panera Bread, had their cuban sandwich : 😞. Dont know about rest of menu but if it is similar to this I much rather go to any deli or even subway !
Big parking lot Nice clean place with friendly staff and lots of safe seating A must try when in the neighborhood
Love a light soup and half a sandwich sometimes, got some great sandwiches also the bear claw is to die for, very cosy for a quick bite.
You can expect great food and great service. The wait time however can be annoying so order ahead.
I LOVE Panera but this location is FREQUENTLY out of ingredients and when I search for locations nearby like Mineola, they have the ingredients...hmmmm
I need to visit a little bit more to give a fair review
I LITREALLY ORDERED A MEDITERRANEAN VEGGIE SANDWICH! AND THEY SEND TWO PLAIN BREAD SLICES WITH TURKEY IN THEM WHICH IS COLD!!!!!!!!!!!!
Has a nice atmosphere and good coffee, but the food is extremely bland with poor portion sizes.
Love there food. I get breakfast from them all the time
Great service and usually quiet so you can sit and get some work done. Wifi is pretty decent over there as well.
Waited incredibly long, and my Mac & cheese was not near fresh. The cheese was solid not liquid.
Food is good but the New Hyde Park location has poor customer service from management.
Food is excellent & delicious. Good service, too.
Like ordering from first counter, picking up from second counter, and sitting wherever without being chased away within a short time, even if its a peak meal time
Love coming here. Bagels always fresh,sandwiches delicious,a big choice of different drinks
Vegetable soup was horrible. Spicy water is not soup. Wayyy overpriced too!
Pretty average Panera Bread, I like the parking lot because its very large but people tend to be a little crazy when driving in it so please use caution.
Nice quiet place to have some good food staff was nice plus its on a strip mall and various place to check while you there
There food and bread also drunks aee amazing. Thet are mouth watering jaw droping delouis foods. That is all i have to say.my mouth waters just thinking about it!!
I love the soups and sandwiches. Its pretty expensive to eat here, but its worth it.
I always like Panera and now they are giving free coffee any size for free this summer! :) 🙂
Loved everything from the food, atmosphere, and music
When the use by date on your childs yogurt says USE -BY 12-25-18 7:34PM and its 12/27/18 that is carelessness that cant be ignored, what other expired products are you selling .
Always good to have panera once every 3-4 months...good food!!! B. Francis
The flow is not clear, kind of cramped. It is hard to stay 6 feet apart
Service is pretty slow at this location, but great food.
Good food reasonable prices. Perfect for a quick stop for Seniors.
Food is great wait is usually not long and staff is always pleasant.
Clean, great food choices, quick courteous service, reasonable prices.
The water for the tea is cold and not been changed for 4 hours and most of the time its empty the worker sits and does nothing got to dunkin donuts and have hot tea
Price competitive. Quality good with an intimate vibe for some of the seating. Ample parking
The wait is never too long and the order is always correct and food delicious.
Disgusting grilled cheese please delicious mac and cheese everything else here taste schmedium
The pastries are Good, the environment is very hospitable , you fell very welcome Overall everything is Great
Excellent place to catch up with some munch.. healthy soups.. the wait time is not usually long..
Got tongue tie surgery, as a remedy had soup from here and a mango smoothie. very nice
Need more vegetarian options for the food. The seating area is pretty good, and the quality of food served is great.
The food is always good!
Quick service. Good taste. Lots of seating. Standard Panera
Veggie sandwich was awesome
Panera is always good but due to busy lunch time cant always find a table for groups of 4+
The food is good but not consistent Sometimes not hot enough
They ran out of CHEESE for their breakfast sandwiches????
Dont come for dinner- always missing half their ingredients. Good for lunch
Always great food and excellent service 👌
Not my favorite at all for food but coffee & tea are good!
Right next to me and it tastes amazing! They also have vegan options!
Food is delicious. Staff is friendly. Location is clean
Very busy location. Hard to find a open table. Food is good as usual.
Good. But the quantity of food on the bread of the sandwich is barely existent.
Great place the manager very professional and helpful with the customers.
Friendly employees, and the manager Meena was a joy ! Will be back.
Excellent food quick service friendly staff nice atmosphere
Consistent food & service - not too crowded through lunch.
Best food, staff very friendly and the place is clean ,
Very friendly staff and clean place. The only thing it takes a little longer to get your online order.
Bread on sandwiches and for soup was not fresh. Seemed like it was leftover from the day before!
Decent food from a chain restaurant. Tasty options too.
Food was prepared quick, but the steak was cold
Good food not expensive and you are served quickly
Great place, people who criticize this location are people with very unrealistic expectations.
Friendly service, great food, good place to work/study for a few hours.
Highly incompetent staff and manager is irresponsible and rude, supports his staff inspite of their misdeeds. never going to visit again.
Too crowded and my app was not working so I had to in and order !!!
Awesome bread. Amazing service staff
Good food decent price plus you have many options
Every day the soup bold is getting smaller and the price getting hight
Great place to eat, close to everything and the service is good.
Good menu selection, great coffee, and clean bathrooms.
Just your average panera but good food and staff
They didnt have the pastries and cookies out for display.
My favorite restaurant is Mineola, but the food is good everywhere.
Food is disgusting. service is terrible. i jus hate it
Best place for breakfast! Excellent sitting layout!
Kind, friendly service. Food came out fast too!
😍Great place for BREAKFAST! Had a cinnamon bagel! Yummy!
Good food and nice place but they have to change the menu way to confusing wrong color and type font
Very clean, fresh foods employees Wonderful.
Friendly customer service and good coffee.
I loved the place. Staff was friendly and the manager was wondering
It is okay for snacks and light meal.
Best bakery for all kinds of baked goods for all and gift giving.
Great service! Always have a great experience with the staff there.
Food was good, employees could be a little friendly.
Good wholesome food but a bit $$. Worth the value with a coupon/deal.
Total reviews rating 4.1
199 Reviews for Panera Bread 2023:
Review №1
2022-05-30Can’t believe that we decided to come here considering all the wonderful dining options around the area. Big mistake. 2:45pm Memorial Day and the two counter ladies are terrible. Coffee was undrinkable. Had the Chicken signature sandwich which was so dry. Trying to ask the front counter for some type of condiment and utensils and got nothing. Then went to the kitchen cook line to ask. The three of them were to busy talking Spanish to take care of a simple request. Sorry to have bothered their “conversation”. 🤨. Forget about doing your job.The tables are filled with rowdy youngsters. I owned a diner for decades, never would have let my establishment suffer in this way.
Review №2
2022-07-02The rapid-pick up order came almost ten minutes after I received order-ready email. Then, the broccoli cheddar soup (yuck!) was like dark mustard pudding( see picture). The tuna sandwich barely had tuna and the bread used for sandwich was white hard dry (stale ?) bread. The most disgusting food and the poorest service. Do not go to this New Hyde Park location.
Review №3
2022-04-22The food is a very fresh alternative to fast food and the selections are robust. I really enjoy the you pick 2 option that enables variety in a single meal. However, its a little on the expensive side for a fast food oriented experience; maybe 17-20 bucks for an adult who likes to eat.
Review №4
2020-10-09Now this has become my daily routine of walking from home to Panera for my coffee and something taking care of my sweet tooth’s craving by ordering some goodies from bakery as well. The service is ok but i guess that’s a compromise I have to make due to pandemic downturn in staffing and I am kinda use to it after complaining to management few times and no positive outcome.
Review №5
2022-05-13Great place nice and clean. Prices are good. Lots of variety of food and beverages hot tea and breakfast along with snacks and smoothies service was quick and easy.
Review №6
2022-03-21As you walk in the screens where you can order are disgusting. I could barely get myself to touch them.The prices for things are also outrageous. A small sandwich with eggs and some avocado slices, $6.Saving grace are the pastries which are delicious.
Review №7
2022-03-14Its average.The tables are not cleaned/ wiped off after a customer has left. Today, after passing by 3 tables that had food residue on it, I finally settled on a table in the corner where I had to wipe a few crumbs off the table before I sat down to eat.The chicken ceasar salad I ordered was drenched with the salad dressing and had very little chicken.To me, this place gives off internet cafe vibes. People were there with the laptops out while others were reading a book.Its just a place for me to grab something quick after grocery shopping since its in the same area.
Review №8
2022-02-03The people working here are very rude. Especially the girls that work at the cash register. I mean, you signed up for this job. 🤷🏻♂️ But other than that, its just a cozy Panera Bread where you can chill and do your work 👍
Review №9
2022-02-25Every time I come to this Panera the bread taste stale.Ordered the Mac and cheese and it was cold.Drink machine is messed up so it would not stop pouring out once I removed the cup.
Review №10
2022-01-12Waited in line for 15 minutes to order (I was the only person in line), never even got to. Second cashier walked away despite the long lunch line beginning to form behind me and the first cashier was swamped with a customer placing a huge order then walked away to prepare that order himself! These guys dont have it together AT ALL, never been to a Panera this disorganized. Just go to the pizza place next door and dont waste half your lunch break on these clowns.