Outdoor seating
Yes
Panera Bread in Rochester
Categories
Location on the map
Rochester, Monroe County, New York, US
Service options
Kerbside pickup
Yes
No-contact delivery
Yes
Delivery
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Great dessert
Yes
Great tea selection
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Good for working on laptop
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Healthy options
Yes
Kids' menu
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Catering
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Wi-Fi
Yes
Atmosphere
Casual
Yes
Cosy
Yes
Crowd
Family friendly
Yes
Groups
Yes
Tourists
Yes
University students
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 585-426-4020
Site: https://locations.panerabread.co...
Site: https://locations.panerabread.co...
Opening hours
- Monday:7AM–9PM
- Tuesday:7AM–9PM
- Wednesday:7AM–9PM
- Thursday:7AM–9PM
- Friday:7AM–9PM
- Saturday:7AM–9PM
- Sunday:8AM–9PM
Panera Bread in other cities:
Comments (199)
Online order almost always wrong. Usually missing a side item so I typically just let it go. Had an overall negative experience with my most recent order however. It was missing a whole sandwich. I ordered on a Thursday and called right away. The associate couldnt refund same day but will do it first thing in the morning. Gave it a couple days to account for the weekend, no refund. So I went in. No, sorry for the inconvenience, nothing. They seemed like they just wanted to get me out of there. In fact they were in the middle of refunding another customer for missing their items. Disclaimer:This review doesnt reflect my experience with the delivery driver. They were fast and nice. But check your bag before sending the driver away.
Great Salads. Love it
Always delicious food, had broccoli cheddar soup, Mac and cheese and chicken and avocado sandwich.
The staff here are the best! They kept my large order tucked away and made me feel extremely valued as a customer!
Delicious as always! Fast service. Clean and friendly staff. We ordered the autumn squash soup and my favorite broccoli cheddar. Also I tried the steak and cheddar sandwich and had them add arugula to it....awesome!
Good Autumn soup and sandwich
The coffee was great but the pizza didnt even taste good at all. Undercooked mushey and almost no sauce
As expected, a delightful array of enticing baked goods from breads to pastries. Good coffee too! Service is great and seating area is clean and spacious.
Always great. A little expensive, but family always loves it.
Great comfort food
I absolutely love Panera. Theyre food is always fresh, flavorful and yummy! This was my dinner and this yummy, fresh salad gave me energy to finish out my very long day. Breakfast was this yummy baked cinnamon scone that I forgot to take a picture of because I ate it. 😊
Had the half sandwich plus two sides option. Plenty of selections with all very good portions. Quality was excellent.
Very nice staff & customer service. Ordered online & my food purchse was ready before I got there. Literally ordered & 4-5 minutes later it was ready for pickup. Very satisfied 5***s
Good food good people good prices I go there almost every day for lunch
Now, normally I do not give five stars however this Panera was so good from the time we walked in being greeted by Jay Smooth the manager to the workers serving and preparing the food. My turkey bacon sandwich was right on and my girlfriends flatbread pizza was done just right... This is how a restaurant should be run. Great job Panera!
Always good fresh made to order food
Really wasnt impressed with a 15 minute wait for bola soup
We like Panera food and the ability to get delivery or curbside. But our order is almost always wrong. Here are our most recent examples. Today, all the chips were missing from our quart soup order (4 bags). Last time when we ordered chips (4 bags), we got 4 baguettes instead. The previous time, the wrapper had the correct label for a blueberry bagel, but there was some sort of egg/cheese croissant sandwich inside. Its kind of frustrating, especially when we usually cant get it fixed. If its an error with a delivery, you have to call and talk to a manager, and they might send you a coupon. But you cant get your order fixed. Same if you do curbside, but dont elect to return to the restaurant. If you do happen to catch the mistake while youre still there, theyll fix it....after you are on the phone several minutes waiting for a human option.
I order here a lot and the food is always hot and delicious! If there was ever an issue the manager always resolved it! Very helpful management
Manager is great we go every Sunday
Stood at the counter for several minutes and no one acknowledged me. Food is stale and rude staff. Will not be returning.
Its Panera so you know the food. Personally Im a fan of the Summer Corn Chowder. The only real difference with Panera is the service, cleanliness, speed of service, etc. This restaurant is clean but beware the stall in the Mens room. We didnt wait long for our order. When it arrived we were missing 2 out of 3 snacks and the chicken we requested taken of the Ceasar salad was still there. Overall not the worst experience but do better next time!
I did curb side and my order took forever. After 10 minutes past the pick up time I went inside and they had just started my order. I love panera bread but will not be going back to this location.
Food was good and ready right away for social distancing pick up. They did however forget one of our cookies.
Enjoyed soup and sandwich.
Havent been to Panera in a while. Not a big soup sandwich salad guy. The new chicken melt on chiabatta with avocado is awesome. Kudos to r&d at Panera. Chicken was moist, avocado was fresh and chiabatta was firm, not stale and not a mouth-cutter. At about $10...a little pricey.
Good food too expensive
I used to be a Panera Bread critic. However, I have recently been navigating a very restrictive diet. The service worker was so knowledgeable about their food, it’s very clean, and you can customize a lot of options, removing ingredients and selecting others, it’s now one of the very few places I can eat out. The way they manage the dine in area during COVID also is reassuring. Top it off with their coffee club! I happened to sign up during a special of 3 months for free! I signed up in January and won’t have to begin paying until April! Last of all but far from least, they have outlets around the dining area for my laptop and phone. That’s a big deal as someone who likes to meet colleagues for a working lunch or for working on a paper (with my free coffee).
One of the items we ordered was the frontega chicken sandwich. All we got was soggy bread with chicken we had to hunt for!!!It is our go to sandwich and sadly was a HUGE disappointment.And to add insult to injury. Two of the soups we ordered were missing the bread and the sandwich the chips.
I love Panera. The broccoli bread bowl is my go to every time.
Food was cold and waited in car for 20 mins after I called and said I was there in a spot! The person said next time you should call ahead and say when youll be here! How do you give a space # that you are suppose to be in??? Duh!
Got notification my order was ready at 2:04 pm, no one came out with my order until 2:27. Very disappointed.
I love Panera Bread. Their soups, salads, sandwiches, morning souffles Are the Best!!! The staff is always courteous & efficient!! I rate them 5 out of 5☆s
Very clean great customer
Very nice strawberry smoothie and pizza!
I love the great customer service they give.
Just had an order delivered they didnt bring all the food. Said we are sorry we can get it to you in 2 hours. WE DONT HAVE DELIVERY DRIVERS! I would not order lunch from here! They partner with another company so if they dont bring it THEY DO NOT CARE!
Traditional family preference for gathering to plan our Christmas party. Great food and service.
I’m a Doordasher and everytime I go in to pick up orders, the older lady who brings the orders to the front is super rude.
Great place to meet a friend in the morning.
Just serve proper food man .. its paidOrdered a sandwich and there is a saggy bread with two pieces of cucumber and one piece of tomato no onions no side dressingI ordered Mediterranean bowl three times3 total olives when i put extra oliveNo hummus little bit of quinoa and whole bowl is filled with arugula
Safe and healthy Food
Food overpriced, got a to go order . Got it home before realizing they didnt complete the order. Missing the Mac n cheese for my granddaughter. To far to drive back so I paid for something I didnt get and I tipped ! Wish people just could do their jobs right.
Manager real nice, food good. Had a turkey bacon avocado sandwich and onion soup.
Great food at a reasonable price!!!!
Good food never disappointed
Healthy delicious food. We love eating here. We try the pizza its great. Soup and sandwich choices are awesome.
Good service. Nice location w/close parking. Curbside pickup, or you can order inside or use one of their electonic devices.
Food is always good. Got an order to go and an item was t in the bag when I git home. They are sending a voucher for a replacement. Check you order before you leave.
I had not been to a Panera in awhile. Great menu! Clean and contemporary space. Food was fresh and tasty. Desserts looked incredible, but I did not break my 2020 eating plan. But I sure wanted to!
If I wanted to be this disappointed, I would have asked Popeyes to deliver it. Guess my wife doesnt need to eat tonight. Thanks for forgetting half our order and not following our delivery instructions. It was fun digging our cold food out of the snow after no one knocked on our door or rang our doorbell. You can keep the money we paid for food we didnt get to eat. I can take a hint after a third messed up delivery/pickup. Guess you dont like us for some reason.
Always a great 👍🏿experience
Consistently good service!
Always yummy & good service for when you may need to alter the menu, for stomach issues etc.
Disgusting service. Not even half bowl filled
This Panera is amazing! I frequently do both personal and catering orders for work and the food is always correct and delicious, the drivers are on time (if not early!) and friendly. One of the few places around anymore that the quality and customer service have not slipped one bit. Thank you all!
Had lunch with my friends and Pastor. They have the most incredible drink. Its (cold) chi tea with Madagascar vanilla. To die for! Wonderful food, great company, beautiful day. What more could you want? Heres to Panera Bread in Gates.
Fresh pasties, fresh sandwich. Great food all around.
I had a great visit here. The workers and the whole atmosphere were bright and cheerful. I ordered a green tea but when the cashier gave me a clear plastic cup, I realized my mistake in not specifying that I wanted hot tea. I got a refund with a tasty cup of hot tea on the house. That was excellent customer service.
Tea and spinach and artichoke soufflé... Very good
Panera has it all! We stop in once a week for Breakfast, Lunch or Dinner. The food choice is great and the coffee is good. We find the quality is maintained from Boston to Rochester to Columbus. Excellent staff, helpful and always ready to adapt to your needs. Establishment us clean and the restrooms are clean as well.
I was treated professionally and the French onion soup was delicious! Just 1 thing, more croutons for the soup! Lol! The blueberry muffin was delicious 😋!
Visited for lunch, and got a soup and sandwich with my wife. Good food, pretty fast, and tasty.
Clean, socially distant and the Panera food you know. Hot soup on z cold snowy night.
I wouldnt serve this to my family.. why should I pay for it??
The service is fast, the food is fresh and the prices are reasonable. They provide a selection of soups and lunch fare. fresh fruit, baked goods and other healthy choices are available. Always tasty with a welcoming atmosphere.
I mean, its Panera. Theyre all pretty much cookie cutter... If youve been to one, youve been to them all. If you havent... Its your standard Soup and Salad place. Food is decent. Online ordering is nice.
Its Panera Bread. Great food, fast service, friendly staff.I like their new mobile ordering station. It really helps when the line is out the door. Its fast and simple.
Always great food
The manager cleaned up our place, once we finished. Everybody was so polite. The food was terrific and the environment was outstanding. The manager even gave my 4-year-old a free cookie!
Issue with the order taker (who was the manger) not typing in the orders correctly. AND issues with the kitchen not getting the food now prepared to special orders. I.e. onions on salads. 3 gluten free orders all had croutons. Food was good once everything got corrected
Expensive. I like sandwiches but Ive been to Panera several times and in my opinion they are just not that okay. GREAT service though!!! Baked goods are very good especially the bread!
Ive done curbside quite a bit lately due to covid. Didnt have any issues until yesterday. I ordered 2 sandwiches. I didnt look in the bag before I left and I ended up getting a different order. It had the correct name on the outside so I didnt think I needed to check. Went back they took the food back and gave me the correct order along with a cookie. You would think they would let me keep the wrong order since I had to come back or offered delivery. Now Im scared they may do that a lot and who knows who touched your food. Never going again.
Great BBQ chicken sandwiches!
Online order for pickup. They were out of something I asked for but they called to ask what to substitute. Food was great. Miss the Danish ring though.
Its not curbside pickup if I check in and tell you what number spot Im in and then 10 minutes later I still have to walk in and grab it myself. And find a cup to get my drink that should have been with my order.
The food is normally good but the employees working at this location are horrible. We ordered $50 worth of food and we got a buzzer. 25-30 minutes later the buzzer hasnt gone off and they never called out a name, they just left the food on the counter getting cold. The employee didnt apologize in anyways, she just shrugged, gave some half-hearted statement about we shouldnt have gotten a buzzer, and she turned away to go do other stuff.Edit: The order also turned out to be missing stuff. So theres that too.
Very pleased with the service.
Love their food and mainly their black bean soup which unfortunately they now replaced with black bean with poblano peppers. It tastes bitter. Not my favorite any longer.
Ordered food online. It never showed up. Manager was nice enough but refused to accept that it was the restaurant’s responsibility because they deliver through grubhub. Yeah but I didn’t order with grubhub, I ordered with Panera and they fell through. All they did was refund my money, and told me I could try to place the order again and “see what happens”...did not offer to do anything extra for the inconvenience.
Good, a little expensive but good.Still good.
Love the kiosk, but I cant stand the fact that I ordered cheddar broccoli soup (bowl) and got Chicken noodle (cup). I also ordered something from the bakery that was in stock on the kiosk, but not actually there and no one tried to inform me... They just gave me the bag to take home. But my husbands order was right so good try...1 month update... So I ordered my food and paid for it on line at 1pm today! to be pick up by 6pm.... Its 615 its still not ready and they dont have the soup I ordered and paid for... What is wrong with this location? The location in Henrietta never has any problems.
Panera Bread yes!!! Make sure you try their broccoli and cheese soup and get the bowl not the cup because you will want more.. Then you will no why Im back. such a large selection of great foods. Thank you Paneras.Hope this was helpful👍
The only reason I gave 3 stars and not less was because of the manager trying to do everything he could to please the customer. 4 ( 2x dine in and 2x takeout) visits in a row details on my order were incorrect or not done at all. When you place an order and ask for minor changes to made to your food (sauses, type of cheese or bread), one would expect the correct changes to be correct. Not the case with this location. Also now you ask for a tip at the time of order, why would I ever tip someone that cant take order correctly or make my order correctly?
Worst Asian salad Ive eaten!!! Delivery took forever, salad was brown and dressing was oily and flavorless. So disappointing and a waste of $10.
Great food, good value. Nice place for a small group meeting. Plenty of free, convenient parking.
Love the free coffee perk!
This is my favorite one. I like the ease of the kiosk but all the people there are super friendly and nice made a mistake on a sandwich once totally made up for it... I expected a cookie but got a free meal. That was really nice!
Beat ever
The example of a national chain restaurant. Meets expectations
Great place, very pleasant people to work with. Many thanks to my DTM trainer. Thank you!
Great clam chowder. Friendly service. Enjoyed my visit.
I go here a lot for lunch while working. The staff is really friendly, quick and the food is amazing. I appreciate all the hard work and service. You make my day some days. Thank you.
The Chili is fantastic and unlimited drinks delicious. The new coffee club is well worth it.
Great food! And great service! A little pricy for the amount of food you get. But the Mediterranran sandwich and black bean soup is awesome!
Asiago cheese bread yum yum with cream of broccoli soup a must
Danielle waz awesome! She gave great menu tips and very knowledgeable!
The food is always good and for the most part reasonably priced, but the real advantage is that this is a great place if you want to take your time and relax, or perhaps linger over an interesting conversation. I have never felt rushed when Ive been here.
Ive only been the one Paneras to have a sit-down meal but it was wonderful. I had a cheese broccoli soup and it was just heaven. The bread bowl makes it even more delicious. Second time I went was a different location and through the drive-up and again I got the cheese broccoli soup and it was just as good as the first bowl had. Plus the people are also friendly and sweet. They always had a smile on their faces and were glad to take care of anything I needed. I would recommend Paneras to anybody that wanted or good meal.
The coffee was awful... the soft drink dispenser needed changing and my girlfriend mentioned That twice before we requested refunds. We will never go back to this particular Panera again. Go the Greece store
Typically Im reserved and bring errors to the attention of the Manager only. However, it would seem statistically unlikely that my order is missing items each time and yet this has been the case over the past five months or more. My take-out order is properly paced at the register, correct on my receipt, and somehow the kitchen is not able to properly fulfill the order. Its so bad that I cant leave without opening my order to see what the cooks forgot each time. Sure would be nice to confidently visit Panera with my hard earned money. I am a regular customer and dont want free food or discounts, just need my order properly made each time. Is that asking too much?
Great flatbread pizza
Our staff loves the service
Another place that I just love. Get your food sit down with friends have nice conversation or take your laptop and enjoy.
$13.50 for a sandwich & a side. Nice building. Self service can be a bit confusing here.
Panera bread rarely disappoints, and rarely impresses. Certainly perfectly decent for a chain coffee shop meets cafe meets bakery. Just about anyone should be able to find something on the menu.
I havent 🐝 been
Ordered a large turkey with avocado sandwich, with bread for side, it came out with chips for side and no avocado... What else could be wrong?... It was cold as ice when I expected a warm sandwich. Dissatisfied.
I’m so thankful for Panera a place for introverts to feel a part of society. The coffee is good too so that’s a bonus.
Quick friendly service. Wonderful squash soup and sandwiches. Had my birthday pastry-yummy chocolate croissant, warmed.
Quality food, but it still feels weird sitting in there
Ive visited this Panera 1-2 times a week for 2.5 years, although the staff has never given any indication that they recognize me as a regular. The quality and taste of the food is fairly consistent, as is internet service. Friendliness and customer service is very inconsistent. A few employees are courteous and helpful; most are indifferent at best and seem inconvenienced or annoyed if asked a question. Cleanliness is always lacking. Tables, drink stations, countertops, and bathrooms are almost always dirty. It does not escape me (and other regulars) that the more comfortable and inviting chairs near the fireplace have been removed in favor of straight-backed chairs and small tables. It definitely makes the dining room much less inviting and much more business-like . . . which reflects the overall vibe of this Panera. If youre looking for a quick cup of coffee or bite to eat served with a brisk, devil-may-care attitude, youll find that here. If youre looking for a clean, friendly, welcoming place to linger, chat with friends, or get a bit of work done, keep looking. This is not it.
I enjoy Paneras atmosphere and menu. I feel as if I can get a good, relatively healthy meal quickly and pretty economically. I have gotten my wife and daughters hooked on the place over the years and anyone that I ha e introduced to it has enjoyed it at the very least. Panera is a place that I have and will frequently visit (Im here now lol).
I really like this place. The food always seems so fresh.
Spent over $30 for two pick 2 lunches. Prices went up and the sandwhiches got smaller. I ate an equivalent of a chicken nugget in meat with my all but two measly pieces of steak in my steak and cheddar sandwhich. My lunch consisted of 99% bread. How can anyone suggest Panera? I have no clue.
Staff is usually incredibly rude and unhelpful
Food is good, but price is on the high side
Great salad and always fresh served. Price was fair as the quality they served. I like Panera.
Restaurant was very clean, social distancing guidelines being followed.
Everytime I’ve eaten here i have had a bad experience. I’ve tried so hard to like it but just don’t. They always take way to long to prepare any meal for how many people are actually cooking. The two stars are only for the bread which is delightful when fresh and for the coffee. I can not recommend anyone eat there. Also there “Cuban” sandwich is a horrible and definitely not a cuban
Really good definitely me and my wife come back
Convenient, menu always has some interesting things. Breakfast today: hot and tasty.
Yummy breakfast sandwich - cozy atmosphere
Finally its nice to eat inside and delicious food too!!!
I eat at Panera often with friends and I usually get their Signature Panini sandwiches. My family ate dinner here and we had the Cuban Chicken and Tomato & Mozzarella paninis. We also had a salad and the broccoli cheddar soup. The soup was really good and my whole family loved it. The sandwiches were great too.
Awesome as always, the Co. I work for provides services for and with Panera Bread(St. Louis Bread Co.) Everything is AMAZING and fresh how could u go wrong😁
Great food and flavors. Quick and good food.
Delicious food everytime! Its also very nice that they offer delivery as well.
Cashier was very friendly! Food was Paneras usual, and seating was very clean. Lunchtime perfect
Excellent steak and arugula. Great chicken noodle soup.
Clean and pastries attractively displayed. Cashier was very friendly and helpful.
Very disappointed on their pick 2 pricing. Used to be one set price under 10$for soup/salad and half sandwich. Now prices are alacarte for pick 2. 6 plus $ pick2 price for half a sandwich and 5 plus$ for Mac and cheese. Pick 2 meal came to over 12$. Disappointing price. Disappointing meal. Wont be spending my money there any more.
Best Autumn Squash Soup and BBQ salad!!!
Prices are crazy high, but i love this place, the food is great, the service is fast and the staff are friendly and its a comfortable place to eat
Its late and everyone is tired but Isaiah was absolutely amazing and friendly kudos on such great service we will definitely keep coming here ⭐⭐⭐⭐⭐
Tasty food, but by 7:30pm they were out of most of their fresh baked bread for sandwiches and sides on grain/noodle bowls. We were heartbroken to find they dont do french onion soup bread bowls anymore. What? Those were delicious. They did their best to make reasonable substitutions. The food came fast-ish, but ultimately a meal for 4 cost over $50 and everyone was still hungry due to meager portions. No foul on the employees they were friendly and helpful. Food is what it is, tasty, healthy, good, but poor overall value. Other health oriented fast-ish food places are doing it better and cheaper. Try CoreLife for a change of pace.
Food was delicious but staff was rude and pushy, I ordered a bread bowl and got a cup soup instead of just apologizing it was as if they needed to have the last word !! Overall the food was good and atmosphere was comfortable, they need new management in my opinion everyones (management ) busy on the phones, the only polite person I ran into was the black guy working the lobby.
Delicious Food and Great Customer Service.The chicken soup was delicious I recommend it.
I ordered a Fuji Apple Salad via take out, no onions. When I returned to my office, the salad was covered in onions, no apples and no tomatoes. I called the manager, who was unwilling to solve the problem by providing me with a corrected order.
Panera Bread always has delicious food and great service!
This location seems to be not as clean as the rest of the Rochester locations. The Women’s Restroom was dirty, which you don’t usually see at a Panera
Lunch was very tasty
Awesome
My number one go to place. Love love love everything: soups, sandwiches, salads and desserts!!
Love their fresh food n fruity pastries Yum
Its a chain fast healthier good chain, with good options.
Had grilled cheese and Caesar salad -- yummy.
Great place. Love all there soups!
Good food. Pleasant experience
Good food and coffee. Price can be a little bit high but you can get Panera rewards by email or text.
Everything about Panera bread I like. Every item Ive ever ordered has always been fresh and quite tasty.
Great food and friendly staff. Broccoli cheddar soup is amazing :D
Its a good place but overpriced.
Came here with my girlfriend and it is the perfect place for a date. Friendly and quick service
I usually stop in on my way to work ( about 2 -3 times a week) and today I had a 5 $ off coupon for a call in order I wanted to use . Well the lady asked my order about 5 times, I reached to panera before she even got my order down . So I waited for her to finish to go inside. I went in to find out that she didnt process my order . So I waited and got my drink to find out she still couldnt figure it out . So finally I canceled my order. This whole process took 20 minutes . On top of this the manager was no help ! I received no apology and they allowed me to walk out with a horrible impression. I will not be going back .
We sat by a cozy fire place, enjoyed our meal and the hospitality,, thank-you
As with most Panera stores, the service was friendly and great advice on my order. Fantastic!
Food is always excellent, but they have forgotten things on a number of occasions. I only docked one star because they always come through on their mistakes.
Great food and fast service.
Treat yourself.. a bit expensive but affordable and very tasty
Good was great, staff was friendly and quick!
Only had their salads, which I enjoy every time
I went here last night with my boyfriend. Customer service was awful, the girl acted like I was wasting her time by ordering. My tortellini alfredo was luke warm when I got it, and both of our bread bowls were burnt. Never eating here again...
Always super friendly greeting when I enter as well as well wishing when you leave.
Enjoyed our lunch. Soup and a sandwich
The west gate location manager is very nice.
Ordered two half salads n every one after us was served n out to work and 35 mins later oh it was ready but no one came up for it. fyi our name never came up or the pager never worked. we had 5 mins to eat our lunch and get to our 130 appt. never again, the lead mgr did not even care.
Everything is and the service was great 🙂
A warm and friendly environment, with a semi secluded area perfect for meetings or a casual date!
Great selection of fresh, raw, organic food made to make you feel good
Enjoyed the meal, service was fast.
Our Tuesday bowling has a great lunch after bowling. ..
Good food easy way to pick up food through the app
To small portion
Food was good but it was hard to find a clean table
All I can say is yummy! Happy over here!!
Consistently quick and good, but its really not any different than other Paneras.
Great food, good service.
Good food. They didnt get the order right but fixed it right away.
Great place to go for studying, free wifi
One of my favorite places to eat :)
Its that time of year again and the turkey chili along with a veggie sandwich was fantastic. 👍👍
Excellent food and menu choices; however its a bit pricey
Good food, high prices... makes it more for a special lunch instead of a daily stop.
Food was excellent,service was also. Would eat here often.
Great food and service
Always great food and service
I love this place for the food and atmosphere and I love the way they donate there leftovers to the seniors who are down and out
Healthy American food. I highly recommend this place for enjoy your food and your company.
Total reviews rating 4.2
199 Reviews for Panera Bread 2023:
Review №1
2021-08-29Ordered online and they forgot a sandwich and my soup was crushed and dripping all over the bottom of the bag. The only reason I am posting this is because this has happened more than once. Other Paneras in the area are better.
Review №2
2022-03-25I ordered 4 pick 2 meals. I used the Panera app. When the food arrived, the order was missing one of the sandwiches and a beverage. When I called, the gentleman who ordered said he could give me a credit. I said I didnt want the credit, I wanted the food. He rudely stated that we wouldnt get it unto 2pm, because it is lunch time and they are busy. I was a little taken back by the tone, as this was not my mistake and I already paid for it. I order from these guys all the time and usually dont have a problem. I would suggest checking your order BEFORE the deliery guy leaves.
Review №3
2022-03-14Worst paneer ever. They dont server proper food
Review №4
2022-04-06I had an issue with an online order, when I called this location the catering manager was so helpful and accomodating. Thank you for the wonderful customer service!
Review №5
2022-03-18Dependable quality experience. As with all outlets, pricing is up but still affordable and quick. I miss the lemon slices ...
Review №6
2022-02-25Horrible service! Would not recommend. Ordered for delivery and never got my order. When I called an hour later to inquire they told me I had to call Doordash when I placed the order through Panera. Yeah, never again. And yesterday they messed up my order and only delivered my pizza even though they checked off they had everything in the bag. I had to wait for them to deliver the rest of my order. Dont waste your energy. The employees could care less.
Review №7
2022-02-09I ordered through the app and asked for delivery... the driver was rude and disrespectful. I contacted the restaurant and spoke to the manager. I told them what happened and that I wanted my tip back. They said that they would take care of it. They didnt. I wont order delivery again...
Review №8
2022-03-24Clean location with lots of space and comfortable ranges of seating options. The bakery view is open and welcoming.
Review №9
2022-03-19It was great I havent been to Panama before but it has excellent service I totally recomend
Review №10
2022-01-02Best sandwich’s ever at this location! New Hartford, Syracuse & Albany have nothing on this location.Keep hiring great staff! Treat them well.