Outdoor seating
Yes
Panera Bread in Watertown
Categories
Location on the map
Watertown, Jefferson County, New York, US
Service options
Kerbside pickup
Yes
No-contact delivery
Yes
Delivery
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Great dessert
Yes
Great tea selection
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Good for working on laptop
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Healthy options
Yes
Kids' menu
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Catering
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Wi-Fi
Yes
Atmosphere
Casual
Yes
Cosy
Yes
Crowd
Family friendly
Yes
Groups
Yes
Tourists
Yes
University students
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 315-788-2320
Site: https://locations.panerabread.co...
Site: https://locations.panerabread.co...
Opening hours
- Monday:7AM–9PM
- Tuesday:7AM–9PM
- Wednesday:7AM–9PM
- Thursday:7AM–9PM
- Friday:7AM–9PM
- Saturday:7AM–9PM
- Sunday:7AM–9PM
Panera Bread in other cities:
Comments (199)
Panera bread is always a good alternative. The caramel latte is tasty and excellent.They changed the sawndwichs though, now they are a little smaller and come in a box like Mcdonalds food :0( . I personally prefer the previous presentation, before they were served as a dish with salad and a fruit or chips; maybe I had some time without earing there.All the food was good quality and tasted as always very good.Maybe they are recovering from COVID Anyway, I will give it a try later to see how they evolve.
It was decent food, but is highly over priced. The pizza is not to great either.
This is my wifes favorite restaurant, and though I admit its not mine (just not my go to type of food), this place is pretty good. I do love the atmosphere and healthy food options, too.
Overpriced, very crowded. But great if you want something that isnt the norm.
I was disappointed at the portion to cost ratio.Paid 9.99 for a warm bowl and the bowl was barely half filled. 😠So altogether $15 for a disappointing warm bowl and small cup of soup. Far too pricey!
Panera serves consistently delicious foods. The prices are high, though the quality of the food is very good. The pager box I was given was not working which caused only a minor inconvenience. The cashier was cheerful and friendly. There was a routine offer for an opportunity to purchase an item from the bakery shelf for .99, however the item I was interested in was the only exclusion. That seemed odd. If you havent tried Panera, I recommend that you do, and bring a few extra dollars for the dessert of your choice.
No doubt the food is excellent, however this location is not very clean and is very busy hosting five kiosks and two registers. (Dont come on a weekend) The staff seams busy and overworked, they did a poor job directing people in the cramped food pick up area. Its almost like the restaurant is designed for twenty five people but tries to fit eighty. For some reason people bring many children here, I find it odd as the menu is more adult oriented quality and cost wise. Please take your kids to McDonalds or Dennys.
Short staffed, but getting it done!!! Ive been here twice for lunch (& work) this week, both times they were slammed with diners & pickups. Our customized orders came out perfect. There were 2 staffers checking orders to make sure that was the case. I love Paneras turkey chili (cant tell its turkey!). Its hearty, a little spicy and filling. I didnt come across any menu item that was out of stock...except pumpkin muffins. A hiring table has been set up for applicants. Someone came around frequently to clean tables & take care of trash. Kudos to the staff!! Thanks for a great lunch. 😁
Using app I ordered a dinner to dine in. The foods came fast. Tasty of food was excellent.
Great food and service! The resteraunt was a bit crowded for a bit, but it was the lunch hour when a friend and I decided to dine in. The service was great, the bbq chicken sandwich on flatbread was great- stuffed with spinach leaves, but I love spinach so I didnt mind at all! Ive had better Caesar salad but it was still worth 4 stars to me.5 stars for the sandwich! They did give me a knife and spoon instead of a fork, but gladly and promptly replaced it! The brownie was a bit dry, but still excellent as well. It is a bit pricy but we both ate a 3 course lunch for ~$24.00- same thing you might pay at other dine in spots.Definitely will go here again!
I love Panera the food is always amazing. Minus 1/2 a star for not selling their Green Goddess dressing bottled (as that is my favorite) and minus another half a star for poor architecture choices (I was concerned something was wrong with the ceiling when I sat in a different spot this evening).
Went to Panera Bread for the first time. Really liked it! The food was very good, the proportions were generou, and the price was fair. Will definitely go again. Great place for lunch!
Very nice establishment Sundays are very busy the food is literally impossibly fresh. But they could never seem to get the order right you asked for something off of your sandwich and they will just ignore it so don’t order online if picky
I ordered an Italian sub and soup and the sandwich had hardly no meat on it like literally one slice of the three kinds of meats it was the most ridiculous sandwich ever had in my life it was mainly bread and there was no meat to even hardly find on there the cashier was very rude and didnt know what she was doing on the register and normally it is a wonderful place to eat so I dont know what happened today with there employees evidently they woke up on the wrong side of the bed but the soup and pickle was very good 😁
Quick service, great food, but expensive prices.
Yesterday my husband and I stopped to get take out at Panera Bread. Upon getting home and opening the bag the order was wrong. we ordered AND showed a written note with our order, one bowl plus one cup of cheddar broccoli soup and what we got was one bowl of cheddar broccoli and one cup of squash soup, which by the way was horrible. Also, my sandwich came with a pickle, as it should, and my husband’s did not have the pickle as it should have. After paying over $40.00 for a LUNCH we can at least expect to get what was ordered. Very disappointed.
Pick 2 option is really great, combine 1/2 salad with 1/2 sandwich for a reasonable price. Its never a disappointment stopping here to grab a quick bite to go or actually dine inside the franchise.
We love Panera. Little high on the prices but tasty
I only had two orders, a soup and a parfait. I havent left the restaurant and I double checked my order and I was missing the parfait. So I went back and told the lady there, she made me check the bag with my hands and told me to lift the bread and to see for herself if it was there at the bottom. I told her I already checked and when she was convinced, she gave me my missing order without apologizing for the trouble. I wont order from here again.
Always delicious! The steak and swiss is always a great pick. Everyone should get Panera bread
QWe ordered the broccoli and cheese soup. My daughters and mine was barely warm and my husbands was steaming hot. They served my daughter and I old soup that had been sitting for hours probably. The pieces of shredded cheese were hardened. Thought there was plastic in our soup it was so over cooked from being old! We will not eat here again. It was disgusting and very unsatisfying!
Staff was super accomidating for me and my service dog. My Service Dog was unvested and I am so proud of the store for knowing they are legally allowed to ask two questions. Is that a service dog and what is it task trained to do. These questions make handlers feel so much safer because it shows us you guys are looking out for real teams. 10/10 service and they treated me like my service dog wasnt even there it was amazing. This was around 10:45 am on June 7, 2021.
Good service, excellent food, friendly staff.
I ordered ahead via the app for pickup in the restaurant. The order was to be ready by 10:54am - 10minutes later I was still waiting. The place to pickup inside the restaurant is poorly labeled and a bit in the way of dine-in customers. Not very intuitive. The order was accurate and app is convenient.I also observed a cashier take orders from dine-in customers, and she could not have been more unwelcoming or unfriendly - it was definitely off putting.
Great food! Great service! Hope was very friendly and came around to check on how everything came out with our order.
We love the strawberry poppy salad. Sad that its seasonal. Ingredients are fresher and atmosphere is nicer than fast food.
Nothing quite like having to go inside and pick up your cold order 10 minutes after it was supposed to be brought put to my car. Typing this from a pickup spot out front since they dont pay attention to them anyway.
We had an office lunch delivered and everything was great! The time it was delivered was perfect, the food very tasty and each bag had our name on it! Very well executed! Thank you for a wonderful lunch!
A different eating experience in this small town with limited choices
The 2 times I’ve used Panera drive up I’ve waited 15 mins tonight and 32 minutes the first time just to walk in ask for my order and have it ready just sitting there. Not satisfied with their drive up!
As always Panera Bread a great place to eat.
Fast friendly service! Also, wanted to mention that there was some glitch with the kiosk which cause us to wait for a while without the pager going off, when I mentioned it to a worker it was resolved promptly and I was credited towards my future order. I really appreciated how well the issue was taken care of!
Panera is great. The place is always clean, good atmosphere, very friendly employees. Food is always good, very fresh. Would give 5 stars if either the portions were a big bigger or the prices were lower. Little expensive for quantity of food. But overall very pleased with my experiences there. This morning I ordered a dozen bagels and requested for just one of them to be toasted and sure enough they put it in its own special little bag with a knife and butter. :) That was very nice
The staff is very pleasant and I love going there. The place is clean and the atmosphere is warm and inviting. I highly recommend going to the this Panera. The service is also fast. The hazelnut coffee is delicious and they have 3 other blends of coffee. The bread selection and food selection is plentiful.
Food was good, fresh. Staff was very nice and professional. But 4 start because Panera Bread is constantly over priced by about $3-$5 per item ordered. Lunch for 2 = 1 bowl of soup 1/2 sandwich and 1 hole sandwich, 2 reg size fountain cups $28.00
Fresh, quality choices, decently priced. Id give them four stars if their coffee was fresher and hotter more often...which is to say, they should never be serving merely warm, old coffee...nor soup thats not hot enough. Otherwise, everything else is excellent, and their staff is very pleasant.
Always a hit with my family and their Flatbread pizzas are a great addition. Nice clean atmosphere, good prices, and pleasant staff.
Pretty good food. Different type of service. Order your food at a counter give you a sound block when your order is ready and go pick up at another counter. Having abundance of baked goods. Sometimes tables are not cleaned but there is a container with sanitary wipes. Had the worst steak sandwich ever. All grizzled. MUSIC IS WAY TOO LOUD. Managers are incredibly nice. Because of them we will return. Hope they turn the background music down.
This particular spots baguettes are a grade above the other paneras and I have been to several upstate. It always tastes fresh and has a crispness that seems missing in other locations.
Food was great as usual. Decided to try outdoor dining. None of the tables had been cleaned or disinfected. For now, stick with inside or your car depending on comfort during Covid. I am sure they will get back to their pre covid style but they are going in all directions now with curbside delivery, table, pre packaged and taking orders. Service was fast. Food was good. Everyone masked and six feet when I went in to grab it.
Very expensive dinner for bv two people.. I purchsed steak and cheese and didnt know that horse radish was on sandwich. I couldnt eat it. Waste of money.
WAY too many tables/chairs up in this place. It feels super crowded, even when the place isn’t full of a lot of people—especially considering we’re still in the middle of a pandemic.
My wife check the website the show that had the baked potato soup she was very excited so she ordered a bowl to go along with the rest of our you pick two meals. I arrived there they apologize for not having the baked potato soup asked what they can replace it with and I said French onion. But once I got home she had ordered a bowl and only received a cups worth of soup. so now I only couldnt she get the soup that she ordered she also didnt get the size that you ordered. I would stand up to them were really busy however there was nobody there waiting for orders or anyting. Is it partly my fault because I didnt check the order before I left.
Always a great experience here. The staff especially the GM always recognizes me and says hello combined with a solid handshake. And yes of course the food is always good! Never had a bad experience. Ive been going to this one location for I think 10 years now. Since it opened. Great place great food great people
Excellent stop for breakfast lunch or dinner staff as always very efficient friendly your order is processed quickly the food and menu are superb would recommend if your in the area you should stop by
Can not follow online orders. This is the 3rd time this has happened. I order from the app for curbside pick up and the order is not the modified order like it is also shown on the receipt.
Excellent service at this location. The workers project sort of a country friendly type vibe, which makes sense considering a mile down the road you have farms and Amish folk. Much nicer than the typical asshattery I encounter back in suburban Maryland/DC. It might be a chain, but Panera is spot on with their steak and egg sandwiches. My only request is that they start carrying a larger assortment of condiments to put on the delicious food. (Steak sauces/hot sauces, etc.).
Tables are squashed in be careful not to run into people getting your order. Social distancing is gonna be hard here. Good service however
The food was great! I have always loved the food there! But customer service was terrible! I asked for a cup and the girl looked at me like I was stupid and told me I had to go get one from the other end. And if that wasnt bad enough, I went to go get my drink and as soon as I walked away a bunch of the female employees were staring at my boyfriend smiling, and one of them had the nerve to walk from the other end of the restaurant, down to my boyfriend, looked him up and down, smiled, then walked away. She had no reason to be down there, she was showing off for him. It was ridiculous. So, my boyfriend and I will not be returning to this restaurant. I highly suggest new employees.
I only came back to Panera because I read it has new ownership and I didnt want my money supporting the causes the former owner funded. Glad I did because the strawberry/blueberry/chicken salad was delicious. The Carmel drink was a little to mild for my tastes. I used the tablet ordering to see how it worked - fine, but sadly one more way to put support staff who demand too much out of work.
Love this location. There are tons of kiosks so you can order what you want digitally. The wait time isnt bad either. There is nice indoor & outdoor seating. Very clean & quiet. Always busy though.
Your average Panera. I actually havent been in a few years. Then when I saw my total was $30 just for a quick lunch for my husband and myself, I remembered why. Even though it was good, I just cant justify paying $15 for half a sandwich and a bowl of soup.
Good food. Good service
Rachel was especially helpful and was great at her job. We are from out of town and were really impressed.
Great food and too much of it !!
I work near Panera and eat there frequently so my review is based off of multiple visits not just 1. It seems that as of lately they just dont care. I went to pick up my food that I orders via the app. It wasnt ready yet so I waited near the drink area because the ONE spot they have to wait was occupied by other customers. I was told by a very rude woman I couldnt wait there. I asked her where else she would prefer I wait and she said down there. So next time I should sit on top of other customers instead of standing in the corner. Good plan, rude lady. Today I ordered a salad and received 2 containers of salad dressing that combined didnt fill 1/2 of one container. Since I order Togo Im just stuck eating a dry salad because they just cant be bothered to fill a soufflé cup. I will probably be ordering out elsewhere from now on.
I ordered the Green Goddess salad. My chicken was still frozen and just microwaved. They did give me a different serving of chicken, and a clean bowl after it being pointed out mine had dried food stuck it. The second go around, I had a piece of chicken bone and one small icy bit. I gave up. The baguette was a safer choice. The lemonade was pretty good too!
Order rapid pickup 2-3 times a week, its almost never on time, and I dont think Ive ever once gotten my entire order without having to check my own order. Just picked up, had to drive back, no baguettes. Have gotten french onion, no crutons or cheese (which was specifically ordered on the side.) Staff is friendly, food is okay, just wish it was all in the bag when it is picked up, instead of having to ask for missing stuff every time.
Took my kids to eat lunch during our shopping trip and I felt the cashier wasnt to friendly but the servers and the young man cleaning up made up because they were so friendly and sweet. The young man knows what customer serves is. His name was Matt Spider (name on tag). Your restaurant is very lucky to have such a hard work who seems to love his job. Because of Matt customer serves we will be back. Love the fact that customer serves is not completely dead. Great job Matt.
The food is generally good, but they seem to frequently run out of things especially from the bakery section which is concerning because that’s kind of their thing. They also mess up the take out orders like 90% of the time which is frustrating. I don’t get paid for quality control so why do I have to check and make sure everything is present and correct? Seems like that should be someone’s job at the establishment.
Good food, nice atmosphere. As long as you go during a non busy moment its a great place to take the family. Although its a bit on the expensive side considering its one step above fast food.
The food is typical of any Panera, but for the love of God the service is slow! Online order was supposed to be ready in 10 minutes, I showed up 5 minutes after that passed and it still wasnt ready for another 15 minutes. Took over 45 minutes for a damn salad to be made for online pickup! Ridiculous! Whats the point of ordering online if I still have to wait!And while I was waiting, didnt even get an acknowledgement from anybody. Nobody asked me what I was waiting for so they could tell me how much longer it was going to be!
Always love our visits here; fast service, happy staff. I always use the self serve kiosks and never have to wait in a line. This is always an easy and fast choice! My personal favourites are usually the broth bowls (asian noodle varieties are my fav) and husband always gets the grilled cheese. Food has always been fresh, and the coffee always hot.
Great experience with the people and service at this panera! Food was amazing and everything was right!
Great service! Food was delicious! Hope was super friendly!
They gave me fridge-like cold mac n cheese. I was was traveling and sadly could not return. Very disappointed eith first time experience trying this food.
Food:Everything I have tried so far is tasty. They have good cookies and pastures and the bread bowls are one of my favorites.Menu:Has a wide variety of sandwiches and pastries. Baked goods includes cookies, scones, bear-claws, and many others.Atmosphere:Typical Panera interior.Service:Lines can be very long during lunch and dinner times. Highly suggest using the Panera app to skip the line to get food faster.
I LOVE panera bread. I would go here for breakfast lunch and dinner if I could! However, this specific location gives me a problem almost every time I visit. The customer service is GREAT! But I think the employees could use some more training when it comes to making a customers food the way it has been ordered.
I love this Panera Bread location. They are quick, always have what I want, and the staff is always nice and respectful.
My orders from Doordash keep getting rejected and canceled. I even called to ask if they were still accepting and using doordash and the answer I received was yes. Went to try placing my order again and was still canceled. Im now out of $80 in my bankaccount having to wait days for the transaction to return.
Located within a strip shopping mall, easy to find. Large parking area. There was some outdoor seating available. The location was similar to other locations. We went right at lunch which there was a large line and long wait. Food was good. Overall what you would expect from any panera location.
Picked up a Danish ring for the office.
Food was fine but the food service was very, very slow and it wasnt just us! We only ordered soup!!! Perhaps they were short staffed as we noticed there were large piles of dirty plates and bowls throughout the restaurant.
Love this Panera! They were amazing with service during the pandemic and continue to excel with fast turn around times for app orders.
Friendly service. Great food. Well-stocked coffee bar.
Panera Bread is our go-to restaurant whenever my wife & I were on the road. Good healthy menu and reasonable prices. Lots of choices and combinations. Good breakfasts and lunches with delicious baking for that special trat.
They can’t get your order right, poor quality, nasty, dried out, old. They charged like it was some really good high end food. Salad looks like someone ate it, then dropped on it, and then stepped on it before serving it to me. Gross. Pretentious. Rip off
Spent a lot of time and effort into filling out a application for a position I was very interested in only to call 3 times and finally get ahold of someone the 3rd time. A regular employee picked up the manager line and sat and spoke with a manager and relayed the information to me, was told they are not hiring for that position through this employee. Extremely unprofessional to keep open positions up that you aren’t hiring for, just wasting potential job applicants time. I thought this would be a nice place to work but obviously the managers incompetance and lack of professionalism makes me feel like I dodged a bullet. Will be calling up to corporate and explaining my frustrations as well.
Out for a shopping trip or just want a natural healthy alternative from fast food restaurants. Look no futher Panera has friendly staff fresh baked goods. When I go I get the Apple crunch muffins. They have soups and sandwithces. Plus they have great got and cold beverages. It can be busy so just be patient.
Bagels are a hair small but what they do with them still deserves a full 5 stars! Go try it!
First time in a long time I had a bagel I could barely chew. I eat there often and really like the place so that was the exception to my usual experience.
The Panera here in Watertown is not bad at all but there bread is always hard compared to the Panera of other states and countys. people are mostly nice but I always feel as if I am not really welcome as I am always getting stared down from both employees and customers.
Quality of food and service is declining lately. Still a good place to go, they just need to train their employees a little better....a bit expensive for fast food...as of August 21... still deceiving....
A very pleasant place to have coffee with friends! So many perks if you have a Panera card. Every few visits the are surprising me with free food because of my acquired points.
I only go here once in a while since its crazy over priced coffee and breakfast. It is clean and staff is friendly but DAMN 11 dollars for a steak egg and cheese on a bagel. smh.
We had a pretty bad experience last time we were here. After half hour wait on our food because they forgot us then to the the bone I found in my vegetarian food.. Typically its not this bad. Hopefully just a bad day.
Very poor service to people who have never been here
I really enjoy the food as well as the atmosphere. Warm and inviting place for family and friends. Great menu something for everyone healthy and delicious!
Ever since they installed ordering kiosks, the register staffing has been extremely lacking. When there is a line out the door, I dont think it is the best division of staff to have one girl on the register and three employees wandering around with food. It is also disappointing when you pay so much and they cant even get the order right.
Great food and great service. They make the food just how you want it and they are super friendly to random changes in the preperation. Highly recommend.
Typically I receive good service here. However, the last couple of times I ordered a salad it was a side salad portion. $10 for a handful of lettuce is ridiculous.
The Panera near Wells Fargo on West University is first rate. I particularly like the ordering kiosk. The Panera on Westown Parkway is chronically out of ingredients. One evening my wife was down to her third choice before she found something they could make.
I love thier brócoli and chedder soup the best, but over all I love everything they make😋
They have good food and good service. However, their prices have gone up a lot. I had the Chicken salad. Chicken was very good. Salad greens were a tad bitter but the dressing helped with that.
Excellent coffee and friendly staff
Restroom was dirty, the hand dryer was not working, the sink drain was not working so they literally had a pail under the sink catching the sink catching the water. The water splashes from the pail into your leg. The soup spoon was dirty and when returned for a clean one, the 2 crewmembers giggled thinking it was funny. Altogether not a good experience.
Usually get the onion soup. Always good. Today different. One other time got a Greek salad . 2 olives. I asked for a few more. Especially for what I paid for a salad. Said . No thats how much we put on. 3 tables down as walking out saw a other one. Looked over. Alot of olives. Consistently ppl..
I normally get the turkey bacon avocado, and order it online. I stay nearly 45 minutes from this place and have never had and issue. Today I have no idea what I received. Some kind of sandwich with no bacon, no avocado on bread with nuts in it with some other nonsense thats not even on the menu. Really disappointed. Side note everything else that I ordered and requested was there, just check you bag before you leave.
The food is good here, like any chain restaurant but this location is always quite busy making the wait a little longer. The bathrooms are also very small and not usually very clean.
We had a great experience today at Panera Bread. Matt Spider took our order and was wonderful. I loved to food and the service is great also.
I have been here 3 times now. The food has been gross all 3 times. How make a gross grilled cheese is beyond me and the mac and cheese was like soup
This is one of the most consistent Paneras Ive been to. I havent had issues with order mistakes. I live the fast order tablets at the front and take side delivery. Beats the lunch rush.
Continue to enforce a mask mandate after it has been lifted. Not optional. Sorry, I wont be spending my money there anytime soon.
Absolutely amazing food! Staff is all wonderful. We go often for lunch. Their pastries, breads and coffee are all fantastic! Strongly recommend
Great food with convenient ordering methods and friendly staff. Seating is a bit odd and the food pricey, but its fair for the quality.
Good place just dont bother ordering extra stuff when you order online because you wont get it at all.
Good food, serving portions seems to be on the smaller size from what I remember of past visits, but overall happy and will probably return in the future.
Could not place order through the app, again. The food is great when I am able to get it, but I dont have time for this.
Very good food. Hard a strawberry smoothie very tastie. The strak sandwick was also very good. The double chocolate cookie was very very good just come out.of the oven.
Always look forward to a trip to Panera Bread where everything is fresh and so full of flavor! Love the green tea!
The changes made for covid like all disposable bowls and silverware make it feel cheaper and the salads seem smaller
We have ate here several times since moving to the area. Food and service are always good.Unlike other PBs we have ate at, they bring your food to you at your table. Definite plus.
Good flavor, convienent digital or person ordering. Small portions, but you dont eat there to get fat
I always love Panera Bread. The Green Goddess Chicken Cobb salad is by far my favorite. Doesnt even need dressing.
They never have enough seating and they allow people to live there. Personally I think Paneras food is way overrated. Canned Progresso are at least as good and a lot cheaper.
My four year old managed to squirt yogurt in his eye. One of the staff members was kind enough to give him a free cookie. Not only was the food delicious (and kindergartener approved) he stated I wont call the police. 😂
Nice place to get some work done and meet other people. Have had a couple times where a drink was forgotten when ordering via the app, but they are very kind and correct it.
Live 30 minutes away from Watertown restaurant. Got home looking forward to our meal only to find only half of the meal in the bag. Never going back there again since this is not the first time this has happened.
Great food at every Panera, great service, staff was knowledgeable on the food items, as well as helpful suggestions for various pairings. Highly recommend.
Love that they use fresh, healthy ingredients. Employees are always friendly and helpful. Store was clean. Good atmosphere.
Asiago bagel is the best baked good they have! Often pair it with a chocolate chip marshmallow hot chocolate or a simple hot tea and always enjoy.
Food is ok but this location is Rude!! Ill spend my money elsewhere!
Great food and pretty decent prices. Ordering from their self help kiosk take some time to get used to.
I asked for a grilled cheese but they gave me warm seasoned bread with no cheese,Still bussin ig
Love Panera. The prices are still a little high for the product but I enjoy going every now & then. This is just like all the other Paneras I have been to.
Had a great lunch with family. The 2 for deal is great. Get to try multiple items.
Really slow. Been here twice for lunch both times took over 30 minutes to get a salad and water bottle.
Its ok. It wasnt bad but not very flavorful. I probably wouldnt go out of my way to go there.
Always a good meal at Panera, absolutely love the chicken avocado with bacon. Joan (manager) is very warm & welcoming.
Food is usually pretty good. Unfortunately, the tables are almost always dirty and finding clean space is hard to come by---it almost takes away from the usual Panera atmosphere.
Was a little late, but not too bad.
The food was tasty, but I thought it was over priced. Also the avocado was not ripe and there were stems and avocado rind in my salad. Disappointed.
Food was great as always. Staff brought food to table. First time experiencing that at a Panera. Was a pleasant surprise.
Friendly service, amazing food, very clean.
Healthy and tasty options for everyone. Love the Frontega Panini and the new natural teas. Cheese pastry is superb too.
Love Panera. Food is awesome. Pastries and sandwiches are phenomenal! Check your ToGo as they leave items out sometimes.
Had some trouble with the app, which was disappointing in the middle of Covid. Service was good and food was the usual Panera quality and taste.
Good food. Clean. Prices are a bit high
Good food. Lots of healthier options. Pricey, but the cost of everything is up these days.
Food is great but serving sizes seem to be getting smaller with prices rising!
Great, will go back
Bread bowl taste great! Usually busy but food is tasty. Moderate prices.
Food was great service good ...manager was told the kiosk were not wrk and ues he knew, but did not mark on the screens they were not
The food is good but a little pricey. I enjoy it from time to time on busy days and nights
I orderd soba bowl....but it not Japanese style taste. Just soy taste. I disappointed that. Ofcouse i like panera bread but...
Quick service. Dont forget youre going to pay Panera prices, but the place is usually clean and workers are friendly.
Greeted immediately by staff as we entered. Coffee is always good and hot. Sweets were good too.
The total experience is second to none! The people are very nice. Ive been to a location in Bradenton,Florida as I lived there. Just a great experience.
Great place to eat with delicious, healthy, fresh made salads. Bread is delicious. Ample stating with great, friendly staff.
Great Panera. Service is good, restaurant is clean, and food is hot and fresh.
Loved this place a lot but last couple times Ive gone theyve messed up my order and my girlfriends order and when we brought it to their attention theyve remade it and messed something else up it been a real bummer lately.
Friendly people, great food, everything is fresh and devious and affordable too.
Great food, great service. who could ask for more. Gets crowded during lunch so plan ahead
Service is great and the food is fine, but the prices are kinda ridiculous no matter how much income you have.
Fantastic food. I wish I had one closer to my home because I would definitely be a regular!
Service is great. Steak and Cheese Panini was wonderful. Great place to meet up with friends.
The service was friendly and answered our questions on the soups n deals..my broccoli n cheese soup was delicious , n my son loved his soup in a bread bowl..
Good food and great service, but they dont offer military discounts.
They ran out of my favorite soup but they make it easy to order and online and pick up with no hassle
Great service, consistent foodDespite not keeping the name SAINT LOUIS BREAD CO.
Panera is my go-to choice when on a trip. So much better than the burgers and fries fast food routine.
Delicious and great service. Have been every time I come up to Fort Drum.
Food was horrible and expensive
Came here and they gave my toddler a juice box with no straw my sandwich wasnt made right and also tasted like it has cinnamon on the bread from the bakery no one was even around to talk to to have them fix anything :(
Steve is an excellent addition to the Panera team. Excellent customer service.
We love eating here. Food is fresh and so many yummy choices
Really good food and I love the bakery choices. Im very picky about my coffee and the Latte was great!
These chain restaurants seem to know what theyre doing. Food is always delicious and the wait time is relatively fast.
Love the salad and sandwiches ,soup drinks homemade bread, sweets all yummy
I️ am a fan of Panera, but not this location. They messed up my order 3 times and my mother’s order 2 times. We won’t be coming back to this location ever.
Had the flatbread pizza and it was great, I would get it again definitely.
Never disappointed, always clean healthy tasty food and thats unique for a fast food restaurant.
One of my favorite places for lunch. Friendly staff and never have to wait long.
Order was ready ahead of time, everything was made as ordered!
I love this place! It is so delicious and the atmosphere is really great!
Decent food, kind of expensive for what you get. Good service. Good place to meet up with people
Had a classic grilled cheese I really like the bread they use but Im not a fan of the cheese.
Delicious and right, on the spot. Real food, makes you warm, and ready for more activities. Blessed, to have a store near by. Thank you
The food took too long to get to the table. Confusion over how to order by using the self order computer system. No real in store menu boards. Staff was generally not helpful.
Loved it. Huge selection. Great service! Highly recommended! Five stars! *****
I like how they bring deliver the food and smoothie to the table. Chicken Noodle Soup & Green Goddess Cobb salad.
The drinks doesnt taste as what they are....the sandwiches seems to be microwave... dont like it
Great place to eat and are allergy friendly meaning you can specify and they cater to your needs
Very quick service. Great food. Can always expect from Panera.
Tried something new today thanks to my cashiers recommendation-- turkey apple cheddar sandwich--yum!!
Usually always busy but rapid pick up makes for an easy lunch option.
Great food. Love the consoles where you can take your time and customize your order.
The food is excellent! Love the restaurant!
Nice place to stop for lunch.Great food,nice staff.Plenty of room to enjoy your meal.
Total reviews rating 4.3
199 Reviews for Panera Bread 2023:
Review №1
2022-04-12Great service and environment!! Very quiet and homey feeling. It reminds me of brunch at grandmas. Great place for families and even pet friendly. AWESOME PLACE!!
Review №2
2021-08-01The service is always friendly and the food is great. I had my first problem today and even that wasnt a big deal because of the way they handled it. I ordered a family meal and they missed an item. Before I even finished unpacking the meal at home they called me, apologized and made it right.
Review №3
2022-06-13Panera Bread fraudulently charged my credit card a day after my purchase was declined by the store. After calling and being told a manager would speak to me, no one called so I had to drive to the place where Rachel and Hope (shift managers) did little to help and the general manager did nothing. Called corporate where i am STILL fighting a fraud charge from this panera. Do not go here! They do not care and will possibly take your credit card and charge it as well. I recommend everyone check theirs!
Review №4
2022-05-21Traveling to through the area. Stopped by and tried the new flatbread pizza. Was very good. I would have it again. I changed my mind on the new spicy chicken sandwich. Looking forward to tasting that as well.
Review №5
2022-05-15Well my food is 20 minutes late. My kids have been waiting for hours for a $100 order their first time eating. Customer service said they wouldnt even refund the delivery Im appalled. They tried to blame it on door dash and we didnt order through door dash.
Review №6
2022-05-15I ordered online through the website over $100 for my family at 6:46. It said delivery eta at 7:45 pm. Waited till 8 pm, still no delivery. Called the store and the gentleman said noone at their store acknowledged my order and it had just went out and would be there momentarily. At 8:17 my food FINALLY delivered. I will NEVER order with panara again. This is a disgrace in food service and they had already received a large tip and delivery fee.
Review №7
2022-03-22Ordered 1/2 salad..the chicken was cold and had a smooth odd texture, the broccoli soup had a film on it and was barely luke warm. I ordered an extra bag of chips, the order was checked, but no chips. There was a man in a green Panera shirt sitting at a table, he was on his phone the entire time we were there.. Not impressed with this visit. The best things about this visit was the lady who took our order and the Suerra Turkey sandwich.
Review №8
2022-03-02This location is a favourite! Right off the highway that always has friendly staff and clean tables. Ive visited this resturant many times over the past 4 years and it is consitent with its quality!I had the chicken, gouda and egg breakfast wrap and it was divine. I was genuinely suprised with the quality of the food during my most recent visit as Ive heard other resturants have had supply chain issues recently
Review №9
2021-02-05Chili was tasty but the grilled cheese sandwich was a bit chewy. Table was dirty. I didnt notice any staff members disinfecting tables between customers.
Review №10
2021-12-10I had the Chicken Chipotle Avocado melt sandwich and a cup of 10 veggie soup. The sandwich was a fantastic combination of flavors. It was simply perfect!The soup was a great side for a cold night. It was very good.And I had a chocolate chip cookie for dessert. It was excellent too!They dont technically serve you but everyone was very friendly. Its a great alternative to fast good. You get really good tasting food thats also healthy.