In-store shopping
Yes
Paradise Aquarium in Ridgewood
Categories
Location on the map
Ridgewood, Queens County, New York, US
Service options
Delivery
No
Health and safety
Mask required
Yes
Accessibility
Wheelchair-accessible car park
No
Planning
Quick visit
Yes
Phone: +1 718-366-6921
Opening hours
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:10AM–6PM
Comments (199)
The young boy sold me a dying shrimp and told me it was just pregnant.He asked me if I was fine with having a pregnant shrimp and I said yes. When I saw it I asked if its dying because its orange and he responded no, its just pregnant. I got home and its already dead in the bag. If I added it to my tank it could of infected all of my other shrimp with anything it could of had. Dont trust anything this shop tells you.Attached is a photo of the shrimp in the bag.
Very friendly and helpful. They wont tell you something wrong just to make a sale. They have a little bit of everything.
Unfriendly service and the place reeks more than a petstore should. Nice selection of betta fish though.
Great spot but the staff... not friendly anymore. I feel like Im a bother whenver I walk in the store and ask for anything. Esp the chunky cheek asian looking dude. Lazy is what I call it. Not a good feeling.. also Too expensive for pet accessories (rocks, plants, tanks etc.) Only good thing they have is decent good salt water fish. Dont overwork the Stagg they will clearly show you are annoying them. Smfh.
Great pet shop. Good people. Buy stuff from them.
I bought my 2 koi angels here for 10 each. This place has a variety of freshwater and saltwater fish. I would definitely recommend to buy angel fish here.
Been coming here for years. The owner is a wonderful, friendly man. Always ready to help you and give you advice. Only place I go for salt and fresh water fish.
This small place is ok to buy your fishes and supplies. But is so hot inside there, the people who works there are so rude and gives you are bad face impressions when you ask them for help with the tropical fishes. If you dont like your job, dont be there. People should be with more hospitality manners when comes to customers.
Amazing place with VERY helpful staff. Had an issue with my aquarium and the advice they gave has been working phenomenally! They’ve got a great selection of fish, other animals, and necessities for them all as well! One downside is how hot it can be in there, which is acceptable considering the fact that they sell warm water and tropical fish, plus the water adds to the humidity. If you head in here when it’s cold out, make sure you take your jacket off, haha! One thing’s for sure is that I’m never going to PetCo again. I can see they take amazing care of all their fish and the rest of their animals as well. Can’t wait to buy some fish from Paradise Aquarium! This is an amazing store! 5 stars!
Friendly, good prices, always has stock over the shelves
The all American store clerk was rude and not very helpful when I came to trade fish. I asked to speak to the manager who told me to come in that day but was not there. Ask the clerk there and they saidI dont know what to tell you with such apathy. Will be going somewhere else. Thnx
Great selection of live fish/plants and Aquarium accessories. Friendly and knowledgeable staff. Fair pricing
They recommend us everything expensive kits only which can found same items in wallmart and even dollor tree. And worst thing is that gold fish i buy from there 2 of 3 are already died within a 2 day even we check our water quality with them and was ok.
My family and I have been going to Paradise for over 30 years. This store is run by a wonderful family. One time I purchased a large aquarium, and they actually put it in their car and brought it up a large staircase to my home. They then set it up in my dining room. They are super nice and friendly. Please support your neighborhood businesses!
This review is mostly about small animals :) I went to Paradise Aquarium in hope to see rats and mice . They also had gerbils and Syrian hamsters. I bought myself 2 five week old gerbils who I thought were boys.I saw 2 guys that worked there. The kid misgendered the gerbils, but in his defense they were very young and it was tricky to tell. I was okay with it and kept them.Overall, it was a really nice store. Small and sweet, not that smelly, the cages looked relatively clean. The gerbils were all really friendly and I love these girls. Unfortunately one of them seems to have a deformed paw, but she is managing well.Only complaint, the mother rat seemed very malnourished. Oh, and I’m not sure what the bedding was, but if it was pine, I don’t recommend that as it can cause breathing issues! I DO RECOMMEND THIS STORE, just make sure to double check your small animals!
Lovely place for aquarium enthusiasts.
Customer Service could be just a tad bit better.
Large place, but very cluttered and the tanks have low visibility due to heavy algae. Also many fish didnt look happy. Employees, the two young men, very disinterested and their expressions said I dont want to be here
Ive been keeping Tropical Fish for 40 yrs. The fish selection is excellent and prices are competitive. The tanks are clean and the fish very healthy. I recommend without hesitation.
Ive been going to this place since i was 5 years old with my brother excellent service
This place is ok. It doesnt have a lot of saltwater choices. I bought some freshwater fish here a while back when I used to keep cichlids. One thing they have a nice selection here are freshwater plants.
Had a great time, and a lot of cool things to be seen at this location, friendly and very helpful staff. Nice kid friendly environment as well at this location.
We bought a turtle from this place and the owner and staff were extremely helpful and informative. Unfortunately our turtle died and once again the owner and staff helped us and gave us another turtle. He made my son very happy!!
One of the better mom and pop small pet stores. I wish the birds had more space but besides that their cages were alot cleaner than some other stores Ive seen nearby.
Had a wide selection of fish and reptiles that all seemed healthy and well taken care of. It has intresting and exoctic species you dont see at petsmart and petco and other big box stores. The customer service is fantastic and hes the only store around that could get a 120 gallon stand for me. Awesome place and definitely plan on returning!!
Employees have bad attitude like they are doing you a favor when you ask for something. Sign on door, and posted on web, states closes at 6:00pm but when I arrived at 5:45pm they stated that they were closed and were unapologetic about posting inaccurate store hours.
Dark store but they know what they are doing great for advice and fish
This shop has been here many years. The owner is generally nice but the younger kids working there dont seem thrilled and provide poor customer service.
I bought new fishes to add to my large fish tank that were full of my other fishes I had for long time. The store Employees guarantee the fishes they were selling to me were Community fishes that will get along with the ones in my tank. They sold me fishes that ate all of previous fishes. The Owner refused to give me a refund or replace some of my fishes that the store Aquarium Paradise have. The Owner and Employees are EXTREMELY RUDE AND UNPROFESSIONAL & Very BELIGERINT Shop at this Store AT YOUR OWN RISK 👿👿👿👿. The Worst Pet Shop I ever went to, I Advise No one to Risk their own fishes by buying in this Store. My Children who are Autistic are very upset they no longer have their long time Fish Friends 😔😔😔. DO NOT BUY ANYTHING IN THIS STORE 🚫🚫🚫🚫.
Great pet store with a heavy focus on aquarium supply and fish. Recently downsized but kept what they were best at. Very knowledgeable staff always very helpful and not afraid to suggest lower cost fixes even if it means losing out on a sale.
Ive been coming here since i was 7 years old. 30 years lol Ive gotten everything i need from Paradise for all my 13 aquariums and enclosures. Love Paradise Aquarium. Your not a pet store to me, your family.
A lil too costaphobic for me but over all good to shop for aquatic pets n supplies.. prices vary. Friendly staff
The store got smaller but the staff is still the best! They dont have the greatest selection of fish at times but the reason Ill keep going is the friendliness and help youll receive. They seem to care more about the customers than sales.
Great experience, a lot of healthy fish in stock. Went in for a betta wasnt disappointed. Friendly helpful staff.
They have the best selection of Reptiles of any petstore in NYC I ever seen. Their fish selection is also great and all of their animals are healthy. The staff is very knowledgeable and they will answer all of you questions and work with you.
This pet shop has been here since I was a kid. Over 40 years. Its the last of the Mohicans of family owned shops and stores. Give them a try over petland discounts. Paradise knows, fish and small reptiles. They have people who take care of the fish they sell. Theyre not staffed by some kids doing part time work after school. Theyre pros!
Kind people, knowledgeable staff, and a lot of experience. I have been going to this local family business for over 15 years! Nice selection of fish, other pets, and lots of supplies. Advice? Just ask! Forget Petland- this place is a family business and actually CARES about their pets and their customers!
A nice neighborhood pet shop, if they dont have Im sure they will get it for you.
Wish it was bigger. Stressful and crowded despite their being few people in there. On a dozen ocassions I decided against buying anything because it was just such a headache. No people at the register, and this annoying Parrot that will blow your ears out.I was super excited about having a LFS near me, but this disappointed me. It looks run down too and seems dirty.
Owner was “busy” feeding fish instead of helping. Took my business to Kissena aquariums. Totally different experience there. I wouldn’t buy a grain of salt from this place.
Too dark & tight aisles. Their fish are expensive. If you need basic things like fish food, ornaments for the tank, bird food, reptile accessories you can go there for quick stop. They also sell reptiles & parakeets. The back part of store is easier to breathe in & see the supplies. Helpful staff.
I wasnt sure on how to rate this place because the staff is amazing and extremely helpful. Its just over priced. Honestly sometimes I dont mind paying more because the customer service is so great.
IF YOU WANT DISCUS COME HERE.By far one of the best fish stores in Queens. Ive been shopping here for 16 years now and Im never disappointed. Very knowledgeable staff and the boss Gary can tell you virtually anything you need to know about the aquarium hobby. Im not a reptile guy but they have and know alot about them as well. Salt water and fresh water fish game is on point here. Im happy I drove 45 mins from where I live back to this store in my old neighborhood.
The parrot food has MAGGOTS, MOTHS and other BUGS. When I called to let them know the employee who answered the phone seemed indifferent would not take a message and Gary the owner would not address the issue. This happens EVERY summer and they still continue to sell this food. Disappointing.
Not the cleanest fish store. Decent selection of fish. Owner got mad I had to return some stuff I bought and completely changed his attitude with me. Go to Pacific Aquarium off Essex in the city. Thank me later
Super disappointing. I was so excited about this place, because it’s the easiest pet place to get to that has reptile stuff and the reviews are decent... I went in and...It is completely disorganized, half of the reptile stuff is in one place mixed in with rodent stuff, the other half is on the other side mixed in with aquarium rocks.They charge twice as much as anywhere else for terrarium wood. A Fluker’s driftwood branch, anywhere else, tops out at $27. They’re selling the same exact price (as in size and structure, obviously each piece is unique) for a whopping $55. Absolutely outrageous.Also, they have a grown gecko in a medium kritter keeper. These geckos need at least a 20 gallon tall to thrive.I will not be shopping here.
The customer se is amazing, they help me do much to understand about fishes on how to keep them surviving for a long period time.
Old mom and pop shop, not the cleanest but definitely the friendliest. Lots of algae in tanks but I loved it. If you dont you either are too picky or caught them on a bad day. Either way I love this shop. #SupportThelittleguy
I bought a basking light bulb 4 days ago. Woke up today and the light was burnt out. I’m not an expert on lightbulbs but I know it should last me a lot longer than 4 days. Don’t buy lightbulbs from here. Employees are also very rude.
Great place. If you want to support small/family owned businesses, this is the place. They are very knowledgeable and they make sure you get what YOU want. They do not try to oversell or pressure you into buying anything extra. Will actually order what you need
Staff was very knowledgeable and helpful with our questions. The fish were arranged in a logical way based on how big your tank is. Did not see any dead fish or overcrowded tanks. Overall very pleasant experience.
About the ONLY place Ive found in the city where you can buy fresh live black worms to feed your tank critters!
Best than the best store for people who love any animals, fish etc. The sellers are very kind and helpful. They will explain in detail many problem regarding the zoological topic. My favorite store! Thats it!!! 😊
Looks clean, animals seem healthy.2 stars for lack of courtesy and bad attitude.A young heavy boy was turning off the lights right when we came into the door (15 mins before closing). First thing that comes out of his mouth, once we ask where the small discus are,Are you gonna buy any?I mean... seriously?
Good if you need any food or equipment
Great old family run business... We should support them..I bought healthy pond goldfish today
Quality aquarium shops with employees who actually know what theyre talking about seem fewer and farther between. And in my visits here, Ive never been disappointed. Reasonable prices and healthy animals too!
Its a neat store with a variety of pets. I like the birds as I plan to get a couple for the summer.
Exotic good pet store but could be kinda overly priced otherwise decent location for your aquarium and reptile needs
Can’t recommend this amazing place it’s like walking to the see they have all kinds of exotic fish animals birds Seriously you can imagine the stuff it’s in Paradise aquarium genuinely I’m impressed with the knowledge great service can go wrong with this place I’m so happy that I found it right in my neighborhood anything you need as a pet lover they have great job guys.
Needs to improve customer service , be polite and humble to your customer otherwise shut down the store if you don’t have any respect to your customer
Great variety of fish, plants, tanks, all your aquarium needs. Knowledgeable and Friendly staff.
Nasty attitude. Was very rude and they didn’t want to help at all! DONT GO THERE. The man who helped me with the glasses he was very rude to my father and was sucking his teeth! Horrible customer service
They have different kind of fish, from simple one to expensive. Also some snakes, birds, mice. Food for all of these creatures. Decorations. The store is not big, but packed with all what you need.
Way too hot, dead fish filled tanks, small animals are so damn hot in the cages (theyre tanks) that they are all pressed up agains the glass breathing heavily, some mice super sweaty from being heat exhausted, most of the plants in tanks are also dying, and the reptiles do not have much area to move at all. Not humane.
Great place with live feeder mice and plenty of fish. Just a bit small and dusty but that doesnt matter! Staff is friendly as well
Its been my tropical fish store for over 40 yrs.The owners are wonderful people. Im happy to give them 5 stars!!!!!!!
10/10 service, good selection of fish available and a variety of things a pet could need. Would shop here again.
Very clean and large stock availability.
Too many animals in a small shop. entering low lights, sad place, and then the not very nice employees, not very expansive in the explanations and questions that my husband asked him. I did not like it
One of the best pet shops around... Ive been going here, for all of my needs since the early 70s.. Im going to really miss this place, since I moved out of Ridgewood...
Extremely good coral prices. saltwater fish are usually good, but once in a while might be infected with ich so quarantine is a must if buying fish from here.
Friendly staff and nice selection. Also close to home so it makes my life super easy. Will return!
They don’t take care of the place. It’s super sad seeing animals treated that way.I found dead fishes, and they have a lot of them in poor conditions, they don’t even clean the tanks.People that work there were on their phones all the time.I don’t recommend this place to anyone.
Excelente place, and they have beautiful and exotic fish, and birds , good prices, and the atención is excellent!!! I love this place!!!😊😊
If you want to buy a pet, this is the pace, very helpful people
Seems to be the last one standing in the area.(pets stores) Smh. They were very knowledgeable and nice. Helpful and well priced.
Really friendly & knowable staff. The owner is a really nice guy. Have just about anything under the sun you could need for aquatics
Friendly, knowledgeable staff, been there for years. Large variety of healthy fish
They have so many animals and they are helpful and nice and have great prices
China road Club at the corner.come see it.
Great staff very friendly and willing to work on prices on certain things I love this pet shop . I cam here all the time
Went to Paradise Aquarium because my son wanted to look around for a future pet. We spoke to a young kid, sorry that I dont know his name, but he was very informative and helpful.
Great shop. Knowledgeable staff
The person that works there just hang up on me when I politely ask them if they can do a better price on a fish. What kind of service is this....?
Amazing Aquarium store. They have everything. Great fish collection. Tanks, filters, reptiles, everything. And great prices
A nice variety of items for terrariums, but their feeder rodents and warm-blooded animals are all clearly sick, crowded, and overheated.
Always have awesome selections/variety! Very knowledgeable! Amazing prices!
Not a place to get a fish from nasty. It not clean ... Omg no way there is no business there I feed sorry for the fish I dont know how there are open for business
Pretty good place not bad at all. Selection is a bit poor for my fish type but other than that pretty good.
Great quality feeder rats, and many sizes! Knocked off one star for their $10 card minimum
Great store but salt water fish are not well kept! Please maintain the tanks!
Helpful staff, great prices! Great local aquarium if you need advice or recommendations
Rude Service. One of the kids working there just looked like he didn’t even want to work there. It was good before but not anymore
When there today the guy was very helpful will diff be Making this my regular store for all my reef tank needs
Just picked up some feeders, the guy who helped me was nice though. The place could use a facelift...
I wonder how some of these establishments are still in business. Everything looks dirty animals look in horrible condition
They have some great reptiles there. Especially the bearded dragons very cool
Glad to see this shop is still here. Havent been back in the neighborhood for over 20 years.
Very happy with the service and love my new fish
Went there for feeders and they had everything I wanted
Awsome, fish Ive purchased have always been healthy.
I have been going there for many years very helpful always very polite
Great store Family owned They know what there talking about & great prices!!!!
This place has been around a long time so you obviously know its a good place to get what you need.
Great selection of fish but it’s pricey
Wow....they have everything. A little tight to walk through the isles but you do have alot of choices
Nice assortment of fresh n sweet water fishes
Very helpful and staff. Different variety and types of fish.
My exboyfriend loves this place. He has 7 aquariums
People are very good people not much of a selection for saltwater but not a bad place . Would recommend them
Great local pet shop the sales people are so helpful very knowledgeable
Love it! The staff is very well-informed about everything. They helped me get everything I was looking for.
Wide range of sea & fresh water fish at good price too
Great place. Shopped there for years
Lots of nice livestock. Macaw likes chasing skateboards so heads up on that
Nice and cozy. Customer service friendly and it doesnt smell
Awesome experience! Its a must see! I learned so much about the ocean world!
Very good and nice selection of live plants and fishs.
Great for fishes and food for pets
I like the attention and how they treat the bettas
They got almost everthing you need for your aquarium needs.👍👍👍
Excellent
Very cool place with tons of animals, just beware of the macaw haha!!!
Very good place buy fish.
Beautiful fish and reptiles, just super hot and a bit smelly lol
Thanks for your help I love my new feathered friend, meet Nana
We buy a very good turtle
They are my guys.They take care of business.In & out.
Lots of fish, but very hot.
Awesome great service and location
Wish they had a better selection bit then again I might be a bit spoiled :)
Nice selection of fish and aquatic plants.
Gary & Steve are so helpful and knowledgeable; thank you both! Gail and Ralph
Animals look healthy and beautiful except a couple of dead fish here and there.
Love this place
When in there and there were alot of fish dead in the tanks 😡😡
Well stocked store. Helpful people.
They have lots of different animals for sale
They have all you need
Excellent service very friendly people
Very good prices. The owner is very friendly.
Let me just tell you that I WILL NOT GO BACK TO THAT STORE....AGAIN
They are unprofessional! The store should close at 8pm no before.
Always have what I want for a resonable price.
2 stars for having what I need 3 less for closing before 8 and not being able to get what I need
Knowledgeable and helpful. Great guys work here.
Great fish Great staff !!!
Great stock of salt water and fresh water fish
Good selection of turtles, fish and birds
Fabulous place to visit and buy fish and more
Unique selection for aquarium lovers.
High Quality and service
Great lil pet store
Large variety just dark and gloomy
No for reef community all sick fish
Everything find it that you need for yout pet
Their shop looks so natural
Great selection and prices
Great local aquarium.
Good prices
Nice place for fish and supplies
Nice place friendly staff..
Great servic
Nice variety of fish!
Old place with many type of fish
Nice variety of fishes
Finally a real pet shop
Love it thanks ladies
Great pet shop
Its okay
This place needs a upgrade
Good, healthy fish
Official great help
Awesome!
Decent fish store
Good enough.
Best than the Best 😊
Nice selection
Excellent for fish
Too small...
Nice place
Good place
Customer service
Overpriced
Very well attending and exapta mind they open at 10:00 a.m. that? is to have punctuality
Very good store however the prices are high.
Super nice food was delicious and service is lovely. I strongly recommend
They sell many things for your aquarium
Total reviews rating 4.2
199 Reviews for Paradise Aquarium 2023:
Review №1
2022-05-03It was pretty cool going there, there was cray fish which was nice to see. They had hamsters and parrots there as well as equipment to take care of the fish and the other animals there. I recommend going there to get fish as well as equipment because of the low prices.
Review №2
2022-05-17Three men behind and around the counter. Didnt bother to pick there heads up the TV show they were watching to acknowledge a customer... and after saying excuse me was I given a dismissive answer.Because of that I did not purchase the 2 Parkeets I wanted.***Also I have a hard time believing a Parkeet cost $40.***
Review №3
2021-04-10Old school classicAquarium hobbyists Paradise ..every inch about tropical and saltwater fish ..stocked from the corners to the raftersa bit of a diamond in the rough (dusty that is)excellent stock, supplies and service, very reasonably prices.. been here 50 years plus these days run by the grandkids of the original owner
Review №4
2021-06-11Not the service we planned on. No intent to discriminate among the young workers, but no attempt to assist or ask if we needed assistance. Truly wished to have walked away with some product. Maybe next time!Seems to have great selections.
Review №5
2022-05-28Best aquarium period! Have been going there since I was 10, 55 now so customer for 45 years now and still am.
Review №6
2019-12-27These poor animals are being kept in inhuman conditions. The turtles especially. It’s incredibly dirty and smelly. Their mice seem sick.
Review №7
2022-05-03The store is long and narrow but you get super service and attention when you ask a question great small business
Review №8
2022-04-20I like this shop because the fish are healthy, and they have a good selection of exotic reptiles and stuff like that. Sometimes I wish they got in more shipments of fish. But the stock is in good shape. The crew is fairly friends. This place adds to the neighborhood.
Review №9
2022-02-03Helpful staff plenty of fish easy to find everything I need. Bought some White clouds and Mollies from here healthy and doing great.
Review №10
2022-05-02They sell good quality fish at reasonable price.