Delivery
Yes
Party City in New York
Categories
Location on the map
New York, New York County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 929-523-2804
Site: https://stores.partycity.com/us/...
Site: https://stores.partycity.com/us/...
Opening hours
- Monday:10AM–6PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:9AM–9PM
- Saturday:8AM–8PM
- Sunday:10AM–6PM
Party City in other cities:
Comments (199)
I stop by on the 11may at around 445pm to get a big balloon with the nos 14 on it and the sale person was not very pleasant was a bad experience
Great considering its the day before Halloween..we were actually able to find costumes & accessories. The wait to get in was minimal and store was in good condition even though selection was slim.
Shelves were bare but I’ve imagine it was because I came three days before Halloween the store was actually really trashed and just looked like employees didn’t care! I even witnessed a male employee cussing out a customer with her young son under 12!I would most definitely find a different party city to go to
Not bad…they usually have most balloons and party items in stock. Most balloon orders placed in-person, are completed in a reasonable time.They can be kinda pricey depending on the balloon and add-ons: weighted anchor, balloon cage, slow leak helium filler, etc
The staff here is awesome. Always a great experience.
Its NYC. Parking sucks. I only went in for one item. I already knew what i wanted and had checked the website before i went to make sure they had it. Store looks good and organized. Ill probably go back
This store like many others are still using the covid excuse in terms of Bathroom Out of Service. Not how you treat customers. Especial kids, who dont understand why they cant use the bathroom. Makes you think..Maybe its because the workers dont want to clean the bathrooms?
I placed a balloon order on Oct 19th for pickup on Oct 24th at 1pm. When I went to pick up the balloons they had no clue what I was talking about and therefore my order was not ready. I waited about 30 minutes for 14 balloons! Two of the balloons were white mylar hearts and I got latex.This is the 2nd time this has happened to my balloon order. The whole point of pre-order is to go and pick up , not go and wait half an hour.
Has all you need to decorate a party!
Fun place to shopOne stop shop for all things fun and partyYou can possibly get any party theme you wish to throw, or for any occasion.Great prices, since these are mostly one time use items. If you think of the environmental aspect of waste, its not a right choice to make. Sadly enough, it doesnt stop us humans from throwing a fun party! You can even find some great gifting items! I really enjoyed walking the various isles of the store.
Staff was very helpful and lovely.
I like the fact that there are people at this Party City that can wait on you. The person who waited on me was so kind and polite, friendly. The place was clean and organized. This is where I need to go ALL THE TIME. PLEASANT, have all I needed I didnt have to more then a minute. This will be my favorite store. Thank you to all.
Need more cashiers ! Other than that great selection
Was very disappointed the last time I went they didnt have costumes and not alot of anything and little help. No candys not hardly nothing and very expensive
Lots of options and the help here is great. I came here to buy decorations for my newborn so that my wife would smile when she came in through the front door. Quick easy and hassle-free at this location!
They have a great selection of items and really spacious store (why they get at least 2 stars), but overall Ive always had an awful experience here. Main reason is because there will only be 2 or 3 registers open to serve a line of 15 people. Expect a 15 minute wait to pay. And there is NOBODY on the floor to help you find things in this massive place. Just ridiculous!
Ive been here 4 times in 3 weeks - weekday only - and its always a quiet place to shop, which is good. It is neat and plentiful. The bathroom is clean, the water fountain is refreshingly cold.What I didnt like was running into the security guard in practically every aisle. Not saying I was profiled, just that eventually I made him help me find stuff - thats how many times I glanced up to find him close by.Also, the cashiers dont seem to agree on when its a good time to page for backup. The line doesnt get that long, but balloon transactions take up lots of time.
Coolest chicken ever... lol my daughters love this place.
It was hard to find a sales associate at first, when I did find SA, they were pleasant. I needed to buy plastic flutes and when I got to my store I realize that all of them are scratched up said completely defeated the purpose of me going to the store because the product was defective. I’m not sure if it was not stored properly. But Why would you sell something like that
Great party supplies. Reasonable prices!
Great costume place to shop for costumes. Has many selection for all ages. A bit costly if you getting the latest trends or big piece costumes with many accessories. One note, please check that all accessories are in the costume because people might have tried them on before you and lose a lot of the pieces. Friendly note, dont go 2-3 days before Halloween, you never get out or get to try on the costume. Its mayhem and chaos at its very best. Overall, great place.
Bianca was amazing. No matter how busy they were with shoppers asking questions they found time for all of us. And she told us to go on our iPhones to look for coupons and waited for us to do this. Great customer service! We saved $30 because we spent so much!
Such friendly and helpful staff!!!
Clean store with helpful staff. Some of the items are laid out by holiday / event, others by color, and others seem to be put wherever there happened to be room, which can make it a little confusing. The staff knew where items were, so as long as you could find one of them...you could find the item.
The receiving manager Jim is the most helpful at this site. He is hands on & good help to anyone in need.
Great selection for parties and Halloween. Unfortunately the two employees assisting us today were shockingly rude, and the balloons they filled at 10am have already deflated (11am) and are unusable for our sons party. We will go elsewhere next time.
Ordered something last minute and was able to pick it up in the store. The staff was polite and the store was empty. Everything was quick and easy.
Underwhelmed. Staff was okay, they just pointed me in the direction of what i was looking for. Unfortunately they had practically nothing of what i needed.
There is a elevator and escalator going down to the large basement floor. Organised and very extensive selection of various party goods, including balloons. Register staff seemed pleasant and friendly. Sale section was a tad messy for me.
THEY NEED TO HIRE MORE PEOPLE. ITS ALWAYS 3 OR 4 EMPLOYEES. 3 BEHIND THE COUNTER. ONE ON SALEA FLOOR WHEN THEY CAN BE FOUND. I SPEND MORE TIME GHAN I SHOULD BECAUSE IM LOOKING FOR Y6HINGS MYSELF. I WILL START SHOPPING ONLINE I. YHE FUTURE
They have everything you need for a part, and or for a quick bribe for your Kids. The candy selection is great and they have small grab bag toy items that are very inexpensive, for Manhattan. Always find something fun here.
Surprisingly large. Found most of what I wanted. A couple of aisles are dedicated to seasonal items. Large variety of plates, silverware and cups. Some decorations. Lots of candy.
Couldnt do what do, without PC.and other GOD NYC ppl..thank you deeply.Outstanding customer service always..One way to escape and feel GOD..
Decent sized Party City for a city location. Wide variety of themed party and holiday gear. Prices are a bit steep if youre used to suburban locations, but the rent is just too damn high.
Amazing selection of party supplies, great for any party / party goers need. Throw yourself a happy un-birthday, an Im still single and will be forever un-Bachelor party, or even the most popular option of She left me at the wedding and I cant get refunded for the flight Non-Honeymoon! Any of your sour and sweet celebratory needs will be met here! (Except maybe finding the one to avoid all the above parties to begin with)
I really wanted to like this store but the staff is terrible and totally unprofessional. I ordered two dozens balloons with Hi-Float and was told they would last at least 48 hours. Picked them up at 8:15pm and by 6:30am the next morning, half were deflated. On top of that, when I took the bad batch back to have them replaced, instead of apologizing and replacing the balloons, Sara started arguing with me and was entirely unhelpful. I had to leave with one dozen balloons on the ground and our money totally wasted. Worst service ever and this woman should be re-trained our fired.
Great place to shop , come here every time I throw a party. they even have great seasonal holiday items and everything is reasonably priced.
Good thing parties are happening again, and this store has everything one would need.
Very big place. Friendly staff who are ready to help when needed. I didn’t feel rushed when choosing my balloons.
Its always fun shopping there. Some of the employees may have an attitude at times but dont feed into their negativity and you will have one of the best shopping experience.
My 2nd unanticipated visit to purchase a 2nd 24 piece buffet style. Because Im newly retired and had never been to Party City I am in awe of the entire staff cuz I talk lots the few yesterday immediately knew me. Details after my 2nd survey. Your surveys are fair. I frequent Duane Reades ALOT, and folk dont appear to be recognized. As an Harlem teacher 29 years I am about commending WHEN deserved. I was not at my end of Retirement.
This party city is terrible I went to buy my daughter graduation decorations and the workers was nowhere to be found in order to place an order for balloons and there was hardly any thing left in stock
Convenient party supplies all in one place. Prices in store seemed higher than online. In stock items online were in fact not in stock in actual site
New store . Very neat and organized . Love it I will come again. Polite workers they dont rush you at the register. thanks guys
My quick last min location . Never lets me down. Love it
Bad service, and when u order on line they have it,then they r supposed to deliver it, n they never did. So I went to the store for them to tell me they dont have it. I was so upset 😡
I go here to get all my party needs plus every year on Haloween to get my daughters costume. Alot better then the one on 125th very organized and clean.
Great for party supplies but also good to bring your child to buy a small toy. My kids still love going there.
Plenty of choice. Can find good deals. Very commercialized (big bcorporation merchandise). Not the place for something more special (i.e. not Disney, Nick Jr, commercial holidays, etc. )
Organized and clean. I was able to purchase what I needed with great assistance. Also like the no hassle return policy.
Didnt find what I was looking for, but the young lady on the floor went out of her way to help me.(was looking for cup cake theme) n the girl at the cashier very sweet.
After checking two stores for the Halloween 6 Michael Myers mask and finding nothing in stock I went online to buy it for store pickup. I got the confirmation email and drove down to the store only to find it wasnt available. So my time was wasted. Im waiting on the refund now.
Awesome service when I came in late on a Sunday evening for some last minute birthday party needs.
Stephanie helped me get everything I needed for a last minute impromptu party at the most affordable prices.
Great customer service. I am planning a party for next week for my daughter birthday and I was helped by lizzet who helped me pick out what I needed!
Lots of merchandise but what I found just not right was there was a good amount of staff stocking shelves but wouldnt walk me to what aise just pointed and said the number where the merchandise I wanted also they were wring twice
Great customer serviceWith attention to details and accommodations with last minute request 🙂 💒 🤍🤍🤍👰🏽♀️🤵🏽♂️ 💍 🍾 🥂
Not enough employees in the store to help customers. Then they only got one person on the registers
Its a great place, lesser crowd than the one midtown and lesser section too but most necessities are present. The attendants though are hard to find.
There was one person on the register and no one to help out on the floor.
It was great thanks for quick response
Biggest party city is here would love to work and shop here has an escalator n elevator always stocked wt all accessory s
I needed a crown for Halloween. They had the precise one I was looking for, I bought it, I wore it and I still have it and will wear again!
Its alright. Not many employees arrive to assist customers. They didnt have the costume my son asked for, so I had to order it elsewhere online.
Great experience. The store was clean and well organized with friendly staff.
They didnt have anything I wanted. I had to go to another store to find a costume
Its big the aisle are not spacious but it makea up for all the stuff to look at
Had everything I needed for my mom’s surprise party.
Great selection, but the restrooms look like they hadnt been cleaned for ages.
Friendly party shopping space. You can literally get everything for your party here. Halloween city in the fall is also great.
I like this Party City location customer service is terrific and they carry all sorts of party supplies.
Good selection, but a little run down
Worst customer service in the world. Unbelievable this place is even in business. Rudest most incompetent staff. Im embarrassed that I even shopped here. Should have taken my business somewhere else.
This is a large store and it has all the trendy party themes items. Great for Halloween costumes.
Sales people were taking orders and telling customers to go on line. Once you reach the window they didnt have what you order. Out of stock
Its Party city. Avoid at all costs especially during Halloween season. Just offer your stuff off Amazon ahead of time.
The 2 young ladies working at this location where friendly and super helpful!!
Bella who works in customer service was fantastic! Definitely going back to the Columbus store!
Just needed a quick item, got someone to help me and was out of the store in a heartbeat!
Excellent variety of all kinds of balloons and other party products but very slow service.
Large stock of products but I went in specifically for plastic trays and bowls and majority were cracked
Great store for any kind of gathering
Nice Party City store in Manhattan, more spacious and cleaner than the one on 34th Street.
Love this party city always carrie what you need literally well organized great staff
Great selection, free wifi.Store is a bit messy, service could be better
Pretty slow service at the balloon counter but good selection of pretty much everything you need!
So far the best location in the city. Much much nicer than the ones in 14 and 34th streets.
Lots of party stuff .a bit pricey good selection of balloons staff really friendly
I like it, just a little pricey. I bought quality costumes online, half price
Prices are a little high for somethings you can get on Amazon but if you cant wait this is the place to go on short notice but dont expect a lot of customer service
Best source for all your party and costume needs. Friendly and helpful staff.
Worst place ever around Halloween time
The cleanest party city in the city always. Great customer service great staff
Went for Moana party supplies they hardly had anything. Not a great selection at all. And of course expensive.
I love party city, they have everything you need for your events.
Reliable! Always has tons of options. Staff is usually helpful.
Every season= the best decorations, accessories for great price.
Great. Well stocked and the people was helpful.
Basement store, pretty new and all organized. Massive range of costumes and candy
Almost everything for a party arrangement can be purchased
You can always find what you needand the employee are well trained
Loved shopping here found everything I needed.
Missing a lot of stuffs. Urging people to buy online to get discounts
Love it .has all you need for a great party
Reasonable pricesCourtesy shown by staff
Everything you need for any kind of party. Big and never crowded.
The store seemed so empty. They should restock soon...
They have everything you imagine for a great party .
Great costumes, candy, lots of options for party decorations.
Management here are nice and I come here a lot because of them
Has a pretty good selection of items. Lots of balloons!
Always I found all that I needed.
Surprised to see do many great and affordable things
Amazing. Cashier was so kind and nice!
Pretty amazing and staff were really helpful.
Good items but poor customer service
Its a vast store with a huge selection of costumes
I dont know what to say really big place but not to much stuff to choose
Lots of your party needs can be found here!
Good party supply store🎉
They got party stuff but less than you would think
Great variety of products and price ranges.
This would be the perfect spot if there was ever a tornado.
Really great had a nice time
Good for kids- less for adults from what i saw
Really bad service security wise but good cashiers
Was not able to get want I needed lack of supply
One of my favorite ones.
Removed wedding aisle in October. Very upset
Good inventory for party planning
Helpful staff and lots of inventory!
They have everything and anything for the party your looking to have :)
It has everything, if you can find what youre looking for
The price of one piece for a kid costume is ridiculous
Fast, pleasant and very helpful staff
Long line. Only one cashier. Get it together, PC!
Relatively clean and well organized.
When shopping with family. We found everything they needed for the party.
Great options never empty
Low traffic. Very helpful staff
All your party needs found in one place.
Find a lot of things for event, party, costumes etc
Good 😊
God awful layout. Lines take forever.
Too hot and never enough cashiers
Long lines and very slow check out system
Has everything just a bit pricey
Very attentive and helpful staff
Good choice. Great staff.
They have slot of party decoration and ideas for a party
Great customer service!!!
Has everything!!! But a bit pricy.
Good selection of wigs.
Lots of stuff, a bit messy and disorganized.
Great customer service
I love working there
Plastic fantastic wasteland...
For all your party needs
Long line
Great customer service
Has all the basics for a party.
👍💙
We love Halloween!
Good convenient location.
So much stuff in there
This place is just awesome
I love this store
Fun place to shop
All par-T needs
Helpful staff!
The candy
Everything for every occasion.
Great Halloween costumes
Very pleasant
Not cheap here
Excellent staff
Solid party goods store
Great stuff!
The best dohnits
Meh
Friendly staff
Huge selection
Great
Love
Great
Very helpful
Amazing place
Great
Big establishment, not crowded.
Total reviews rating 4.1
199 Reviews for Party City 2023:
Review №1
2022-01-27I shopped here for things for my wife’s 50th and they had everything I needed. Super grateful, this last-minute shopper is!
Review №2
2022-04-25Adrien was proactive and helped us get everything we needed for our girls birthday, despite arriving just before closing time.The staff didnt rush us and the manager not only listened to my complaint of how the online cost was cheaper but also offered to price match and checked if she can.Thank you team
Review №3
2019-09-07Friendly and helpful staff. Large selection of goods for any party. You can also buy items online and they will have them ready in store for pickup; including balloon orders which you can pick up. I recommend ordering in advance as sometimes there can be a wait for a balloon order. They will also deliver if you call the store to arrange.
Review №4
2021-01-02I had a wonderful time at home with my Sons 💜🥰🥳 this Year was tough and to celebrate it we bought a piñata in order to get rid of the years recap. As well as making noise. Thanks Party City for providing the necessitys.
Review №5
2022-08-05Limited to children birthday party planning and everything you can get on Amazon. Very little to inspire other parties.
Review №6
2021-10-23Of course I waited to the last minute, to take my grandson Halloween costume shopping. We were very lucky, to get something he actually wanted. The sales people were visible on the floor and their customer service was excellent. I should have taken the guys name, who helped us. I guess it doesnt matter, because all the sales people were working. The store was clean and all the items were neatly on hooks or shelves. This was surprising considering how us customers, ransack the stores during this time. I will definitely shop this Party City, again.
Review №7
2020-10-26Nice store convenient 👌 plus have what youre looking for. (NOTE) the security guard be all over you I dont feel safe he made me feel so uncomfortable being there spending my money.
Review №8
2022-06-01Not bad did a purchase to pickup and it went ok. Low on inventory but look whats going on still.but they was ok
Review №9
2022-02-20Thank you Adrian for your amazing service. You went above and beyond to make sure my friend had an amazing birthday by helping us with balloons! A well deserved 5 stars!
Review №10
2020-10-30Brian is awesome. After placing a last minute order online unfortunately some items were out of stock…Brain assisted me in locating the next best thing(s) and for that I am truly grateful. He was kind and gave me the help I needed to get in and out with my children’s Halloween Costumes. The cashiers were also very nice and the lines moved quickly. Great customer service did not go unnoticed and is much appreciated. Would definitely use again!