Patio Enclosures in Buffalo
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Buffalo, Erie County, New York, US
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Site: http://www.patioenclosures.com/
- Monday:8AM–3PM
- Tuesday:8AM–3PM
- Wednesday:8AM–3PM
- Thursday:8AM–3PM
- Friday:8AM–3PM
- Saturday:9AM–12PM
- Sunday:Closed
Patio Enclosures in other cities:
Patio Enclosures of Buffalo (Great Day Home Improvements) has performed to my expectations--and exceeded them. Design Consultant Andrew Mulichak is easy to work with. We designed a porch to fit a new-build home. In coordination with our general contractor and project manager, Patio Enclosures set the deck and erected the glass and metal enclosure (and roof, and gutters) at the same time the home was being completed. On day one, we started enjoying it! Exceeded our expectations. Outstanding support after the build. Quality throughout.
I have had the experience of working with Patio Enclosures. The salesman was very professional and knowledgeable about their products and designing the room (the best of other companies). The office staff is very polite and helpful, and the install crew guys are great! Highly recommend!
We had an old aluminum structure from the 1950’s as a three season room and it needed to be replace. Patio Enclosures came out and provided excellent design advice. Once we had the design finalized and the materials ordered, the construction crew came, they tore down the old enclosure in less than a day and began erected the new room. They were very easy to work with, profesdional, and respectful of my property. Overall, very good experience.
I cannot say enough great things about the Great Day Team! We have been enjoying our patio enclosure for over a year now and I have nothing but wonderful things to say about this addition to our home. Bill and the office staff handled all of my concerns immediately. The installation team was one of the best we have ever had work on our home.
I am very impressed with the finished Solarium addition to my home. All glass front, sides, and ceiling. Im an engineer, the material was first quality and the construction crew did an outstanding job. The finished product is even better than I expected.I live in upstate NY, the winters can be dreary. As the promised, it was a 20 degree, windy, but sunny day outside -- a toasty 85 in the Solarium. It also has large screened windows on both ends to help keep it cool in the summer.
They installed a 3 season room on an existing deck with the previous owner of my home. The foundation of that deck was insufficient for the weight of the room and the foundation has sunk over 2 inches causing gaps. I called asking if they would come out and take a look and see what the cost of repair would be versus potentially putting in a new room. Once they told me a room was gonna be $44,000 they passed on even attempting the repair. They’re not interested in fixing their work stating that they were not the one to put in the deck. The deck clearly was not built sufficiently to hold the weight of the room,then whe did u build on top of it. I was willing to pay for the repairs to call someone back and say we’re not interested in fixing her work and it’s not our problem even though you’re offering them money is ridiculous. I was told to find a contractor are the penny saver that might be able to help. I can’t recommend a company that doesn’t stand by their work
I have called 5 or 6 times for a service call over the past 3 weeks. The first 3 times I was directed to a local person with whom I left multiple messages that were not returned. It took me threatening to contact the better business bureau to get a return call. I was told that the leaking roof couldn’t be addressed, because of the amount of snow that was on the roof, which I understood and was told I’d be contacted the following week to schedule a service call during the thaw. I was never contacted, so I called two more times and was sent to the same voice mail. Surprise, surprise, she never returned my call. Needless to say, I’ll be contacting another company tomorrow to fix their problem that they refuse to address, despite me agreeing to their $250 fee just to come assess the situation. You can tell me all you want about the weather, etc, but at the end of the day, if you can’t return a simple phone call to schedule a service call, you don’t deserve my business and you’ll no longer be getting it. I had planned to put another Florida room off my new bedroom after an addition is completed. Needless to say, they just lost my business. Save yourself the trouble and take your business elsewhere.
We really debated on which company we want to build us a 3 season room. Based on the salesmans knowledge, consistancy when explaining things and answering our questions as well as being able to visit the showroom and see and touch the product we decided to go with Patio Enclosures . We were not disappointed. From the teardown and hall away of our old deck to building our new deck to the building of our 3 season room everything went according to plan. Thank you Andrew Mulichak for all of the time you spent with us as well as the suggestions you made to help make our dream room come true!
Our patio enclosure is so amazing, it really brings the outdoors to you. You can relax out there in the winter with a cup of hot coco to a nice cold ice tea in the summer . We enjoy game nights and Sunday night dinners with family. The added TV is a bonus to enjoy a cup of coffee while watching the news. When company comes over everyone likes to sit in the patio and simply relax with good conversation . Having a patio is an experience you dont want to miss out on !
Hi, I left a message asking for some information on the 2 ceiling windows in my Patio Enclosure. Tammy called me back the next business day and had the answers to all my questions. She was very pleasant, and even offered to send a copy of my paperwork since it was built back in 1998, and I had not been able to find my original receipt. Superb customer service!!!!
Poor implementation. The windows rubber seal is sticking out or inserted too deep, some of the doors and windows corners are not connected or the pieces are overlapping. You can see big holes on some of the corners connections. One of the doors is making a grinding noise, it was not fixed even when we noticed it at the installation and asked to be fixed. On the top of this the silicone sealing was done sloppy with missed places and holes in it. We never got a follow-up call from anyone from the company after the job was done and when we called them a week later to ask if someone can come over and look at it issues they told us they don’t have time.…. Expected better quality for the price I paid.
We had a small sunroom put on our home last December. It was a unique design requirement, and the company worked hard to provide a very good solution. The quality and workmanship of the room is outstanding. HOWEVER, two issues which mar the beauty of the room are outstanding, some 9 months later: First, the concrete step is badly discolored, which was only discovered in the spring. Despite 4 phone calls, some to our salesman Steve, and some directly to the companys manager, the step has not even been inspected, much less remedied. Second: our stone patio had to be partially torn out to accomodate the space to dig the concrete footer. Much to my surprise, the job did not include replacing the pavers up to the step, so that the area would be completely finished. We have had a very difficult time finding a paving contractor to do this (it is a small job)and it is still not done. So, after receiving the quote, and before signing on the dotted line, be sure to ask:What else will need to be done after your crew leaves the job? ...and get the answer in writing. So: 5 stars for the product, but 1 star for customer service/followup.
They will not honor their warranty. I called so many times for leaking roof for the patio they constructed, their reply is email us pictures, then will see. If they continue like this ripping off customers, they will be out of business, it is just matter of time, when significant number of customers are affected, then there will be no business, they violated first rule of business, HONOR YOUR WARRANTY.
My 82 year old Father called to have a door adjusted on his enclosure patio door. $200 to come here and $50 to adjust a screw. Are you kidding me. After how much you pay for for the patio. You people are a bunch of rip offs. Took me 10 secondso to adjust it and I am a female. The paint around these windows are peeling off too I hate to ask them how much that would cost and customer service sucks.
The product and installation was superior. However if they promise to pay a referral fee to the person who reffered you dont expect it to happen. My friends who had one installed were promised $200.00. I have called 5 times asking why they havnt been paid and my friends called several times. It has been almost 9 months and they have recieved nothing.
Michele was the absolute most helpful person ever! She took what I thought would be a daunting task and turned it around. She lead me through the process, step by step, with the utmost patience with me. I would work with her in a heartbeat and will definitely be sending my friends her way! Thank you so much, Michele!
Total reviews rating 4
38 Reviews for Patio Enclosures 2023:
Review №1
2021-01-31We are so pleased with our new Patio Enclosure. Andrew Mulichek is the type of person that every company needs at the front end of a sales experience. He is both professional and friendly and has a wealth of knowledge and experience with the product. He answered every question that we had and always had our best interests in mind. The entire purchase was seamless thanks to Andrew. The installers were also true gentlemen and professionals. They were always on time and did a great job. We hardly knew they were here.Our patio enclosure is absolutely beautiful. We had it installed in early November and have used it consistently ever since. Even though it’s a “three season room” we regularly use our electric fireplace and it keeps the room very comfortable. In fact, if it’s a cold, sunny winter day, the room is sometimes warmer than the rest of the house from the “greenhouse-type heating” that the sun provides. Those days are our favorites because it gives us a “spring feeling” in the middle of winter.I highly recommend Patio Enclosures. I’m sure they’re not the cheapest option available but we looked at it from a quality standpoint. We couldn’t be more pleased that we made the decision to purchase our patio enclosure. It is the focal point of our house and something everyone comments on when they visit.
Review №2
2021-09-30When looking for new windows for my house, I could have gone to anyone for them, but I knew that quality and value mattered, Stanek, Patio Enclosures would be the way to go. From the time I had their representative Joe here to measure and set up the install, to the professional installers everything was on time and the responsive from everyone one at Patio Enclosures was outstanding
Review №3
2021-10-05One of my best consumer experiences in a long time. All personal were friendly, helpful and professional. I had them install 7 Stanek windows in my manufactured home. They were prompt, curteous, and very experineced. They completed the job in a little less than a day. The quality, appearence of the windows and the install are absolutely first rate. The windows seal very tightly, and cut down the exterior noise infiltration dramatically. The ability to open the double hung windows to open top and bottom simultaneously really improves air flow into and out of the home. I would with no reservations reccomend these people and Stanek Windows to anyone. Thank you very much. I can already feel my energy bills going down.
Review №4
2021-07-07I love my screened-in room! Everyone, from start to finish, was professional, courteous and knowledgeable. The workmanship was top rate. Their attention to detail was unmatched. I would highly recommend this company and wish to thank everyone for doing such an outstanding job.
Review №5
2021-03-27We had several windows installed over a year ago, and 3 entry doors and screens installed this week. Everyone, from the salesman to the office people to the installers were all very polite, helpful, informative and professional. Any issues were quickly dealt with and to our satisfaction. Product is of high quality and really looks great on our home.
Review №6
2020-02-29We have had our Patio Enclosure put on 15 years ago. It was the best decision we made for our house. We searched other enclosures and theirs was the best quality and value. The salesman Andrew was very knowledgeable, and courteous. The crew we had were very punctual. They explained everything they were doing and answered every question we had. They cleaned up everyday before they left.
Review №7
2019-01-31We are very happy with the three-season Sunroom we built with Patio Enclosures from West Seneca. It is a beautiful addition to the house and a shining star. It is well built and sturdy. The whole team is professional and courteous, from sales rep Bill, to Dave and his installation crew, and to Michele from the office. We also have the small front porch enclosed with them, and it looks impeccable and fit in with the house perfectly. When I had trouble to take off the screen door to prepare for the winter, the service guys came and solved the issue quickly. I am looking forward to enjoying the Sun room for many years to come. I am confident with the quality and even better with the lifelong warranty on the material. Thank you Patio Enclosures!
Review №8
2019-08-08I have been a customer of patio Enclosures for several years. They built a beautiful sunroom for me and then enclosed my front porch. Both times, their customer service was outstanding, the workmanship superior and we have not had one problem with either job since. Unfortunately, yesterday one of our windows shattered in the sunroom. We believe a stone was hit by a lawnmower and it hit our window. I called Patio Enclosures and Tammy assisted me - within about 15 minutes, I had an estimate of what the replacement would cost, and the window was ordered and will be installed soon. The customer service is still remarkable, after all these years. You simply can not ask for a better experience in dealing with a contracting company.
Review №9
2020-04-09My wife and I were looking for a patio cover and reached out multiple vendors including a long term friend who has been in the business for years.. We met with many companies including Patio Enclosures- Design Consultant (Andrew Mulichak). He was OUTSTANDING! Andrew came to the house and reviewed our ideas and with a very professional and respectful response, providing some additional ideas of which we included several in our plans. It was like having a professional design expert/architect to assist us! Today, ahead of schedule the project was completed and it looks much better than we expected. The installed team was great and left no mess whatsoever. We couldn’t be happier with the results!!! In case anyone is wondering, this installer we chose was not my long term friend! Thank you Andrew!
Review №10
2018-12-18My patio enclosure is so beautiful, I use it every day! Its a pleasure to be able to sit and enjoy the outdoors, and be protected from the elements at the same time. My grandchildren love to play out there and have picnic lunches often. My sales rep Bill Irwin was helpful throughout the entire process, and answered all my questions. The installation team was professional and courteous, and everything was completed to my satisfaction.