Pawprints By Penny & Co. LLC NIAGARA STREET in Buffalo
Site: https://www.pawprintsbypenny.com/
- Monday:7AM–7PM
- Tuesday:7AM–7PM
- Wednesday:7AM–7PM
- Thursday:7AM–7PM
- Friday:7AM–7PM
- Saturday:Closed
- Sunday:Closed
The receptionist, Chelsea was very friendly and professional. Jen was creative with my poodles’ cut, and made him look adorable-despite how difficult he is to groom. I found my “forever groomer”.
The staff are wonderful, give me information on how my dog is behaving and how to help him. I like the daily photos posted on Facebook.Unlike another daycare in the area, my dog is relaxed and tired when I pick him up here instead of stressed and energetic like he’d spent the day in a kennel.
Not horribly priced but since they are a daycare as well they charge you if your dog is there more than an hour after they are done. You have to call them they don’t call you to let you know your dog is done.
I live the environment offered for my pups. The doggie day care, boarding and grooming services have always been excellent.
Great attentive staff. Convenient to downtown. Good play area. Other dogs are friendly and well behaved.
As always an excellent experience!
Professional people in a caring environment
Love Mrs.Penny i have been going to her for 13yrs
Best doggie day care ever. Best staff
Nice people. Great doctors.
Love them
No complains.
Great place!
Total reviews rating 4.5
23 Reviews for Pawprints By Penny & Co. LLC NIAGARA STREET 2023:
Review №1
2022-03-23My dog is always super excited to come here! They really know your pup and give you a little run down on how the day went when you pick them up. I also appreciate their flexibility. Wonderful grooming services too!
Review №2
2022-07-06Apparently the groomers at the Niagara street location are not knowledgeable in the area of curly haired dogs. We have been bringing both of our dogs to this location for about 3 years. After today’s experience we will never go there again, we will not recommend them to pet owners. Our older dog is a small breed poodle mix, he has kinky curly hair. My husband dropped off the dogs off this morning, with instructions not to shave our dogs. The groomer took a comb to our dog’s hair, attempting to run it through his very thick, kinky, curly hair, stating that he was matted all over. NOT TRUE!!!!! I just bathed him 2 days ago, brushed him as I dried his fur, with EASE!!! They butchered his fur, he has no curls left, his tail is completely bald, his ears are RIDICULOUSLY short and still filled with hair!!!!! My husband said that the groomer with whom he spoke to was very unpleasant, and if I had to guess, lazy as well. YOU DO NOT SHAVE POODLES BALD!!! I will be sharing our experience today with everyone that I know that takes their dogs to this location, as well on social media. Two stars for our younger dog, at least he isn’t completely bald!!!!!!!!! I am so disappointed and disgusted . Unfortunately my husband paid before they brought our dogs out to him, otherwise we would not have paid for the butcher job let alone a tip.Side note: from the looks of it, our dogs were groomed by 2 different people. Also, they charge extra if your dog is matted, makes me wonder.
Review №3
2021-11-12Staff here are so nice and attentive to the pups. I love coming in to pick Zara up and getting to hear all about her day. She gets home and she sleeps the rest of the day. Highly recommend!
Review №4
2022-07-26Our fur baby looks forward to his weekly doggie daycare day and his once a month grooming. The staff is so caring and professional. It shows that they love what they do!
Review №5
2022-04-05Penny is the best and most patient groomer in town. Our one dog is very high needs and hates going to the groomer. Penny is the only one whos been able to take him and does a great job while keeping him calm.
Review №6
2022-03-15Theyre truly wonderful to all the pets they take care of. My chihuahua loves the staff!!
Review №7
2022-01-04After hearing many great things about Pawprints by penny from dog owner friends, we decided to give them a try. we live well outside the city,and our old groomer was very convenient and did a so -so job, but teh prices were really getting up there (145 each dog - big fuzzy dogs) and the service was ok ...) I called penny . She took time to talk with me and answer all my questions. She has worked with all sorts of dogs, and owns horses. so she is my kind of people! I loved how she let our dogs (who are rescues and can be shy/nervous) just visit and have a slow groom the first time, just to get to know her. when we got our puppy, she suggested having him in day care for a few hours and she took breaks just putting him on the table to get him used to being brushed and being there. everything was done thoughtfully and with patience and care. To me, that is even more important that the groom or cut. She gives great feedback on how the dogs did, and so do her staff. The prices are clearly spelled out - no surprises, and very reasonable. I drive downtown, drop them off, call in the afternoon for a pick up time, and go get them. They look and smell great, and they are happy to go back - no fear or anxiety. staff is friendly an penny is the best, highly reccommend!
Review №8
2022-06-13Great family owned and run local business. Great care for your fur baby and fantastic grooming.
Review №9
2022-01-27Love love love the staff! Oh, and so do my dogs! Wonderful people that are patient and kind. Civilized and socialized my rambunctious pup..and taught him how to swim!
Review №10
2022-07-29The people here obviously love what they do and the dogs and their people are treated great!