Kerbside pickup
Yes
P.C. Richard & Son in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Service guarantee
Yes
Amenities
Wi-Fi
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 718-377-5710
Site: https://www.pcrichard.com/stores...
Site: https://www.pcrichard.com/stores...
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:9AM–7PM
- Sunday:10AM–5PM
P.C. Richard & Son in other cities:
Comments (199)
Mohammed was an amazing sales person who wored to get the best deal he could for me! 10/10 would recommend working with him! Definitely will be back!
Tyler was very knowledgeable when it came to buying appliances for my new home. I came with limited details and he went above and beyond to make sure everything I needed was catered to.
Mohammed was an exceptional rep. I had a wonderful experience with PC Richards today thanks to him. I look forward to a cool summer with my new ACs.
Yosef and Lou gave good job and very good p A lot of patience and gave me a great feeling and they are with a lot of professionalism. I really enjoyed working with them
Chris was very professional and knowledgeable on the various brand of Air conditioner sold by their organization. Quality and honest service!
Serge was such great help, he always advise me on the better product for myselfHes very attentive and I appreciate his help alwaysIve been a customer for 20 years and serge always do right by me
Anthony T was amazing! He was very polite and understanding in this time of needing an air conditioner. Thank you once again!
Tyler was great! He helped me find everything I needed when I went in there a little lost. I really appreciated him.
Always have a great experience shopping here with Holly. Whether for appliances or mattresses, she knows it all! Highly recommend!
Bobby was very helpful. We wanted to purchase a water filter for our refrigerator. He patiently checked the computer to see the type of water filter needed. When there was none available on the floor He checked the stock room which didnt have any either. Bobby then checked to see when the next delivery date would be. Bobby was so helpful, He also helped to set up service for my stove I purchase all my appliances from PcRichard because the staff is always so pleasant, reliable and patient when assisting.Thank you BobbyLa Vern Michel
Stan’s the man! Always tells me when theres a sale going on. Also thanks to Louis helping out with great deals.
Best customer service in the business. Ask for Richard and Allan. They treat you like family.
I have been looking for a good sales rep in multiple stores and leave them in misery, with a terrible experience.Then I met Tomas in pc Richards on flatbush and he has been excellent the best I have met so farHe gave us great customer service and was very thoughtful and informative to our specific needs.My wife and myself are very happy with his work ethics , he went the extra mile for us and we are truly grateful.
Awesome service!!!Great discounts especially Richard and Alain was great help with prices and product features!!!
The holiday season deals at P.C Richards we’re good but the customer service? Wonderful! Arlene was able to help me find what I needed AND at the right price. Thank you so much I’ll definitely be back again soon.
The staff here is amazing! I am a single woman who needed help with getting a new appliance and I had little to no knowledge. The workers were so patient and informative with all my questions and needs! I was well taken care of and will definitely be going back to this location again.
Richard at flatbush ave mill basin location was amazing. Help us pick the right microwave for us and setup speedy delivery. Will return for sure for any appliance needs.
Mohammed is absolutely 💯 amazing. He is friendly and patient..At PC Richards, he made my experience unforgettable...I highly recommend him... He knows all all about the appliances and will help and to help you make the perfect choice 👌
We went in to get tv and meet an amazing Mohamed us was the best .. best sales man ever
Luis was amazing. His product knowledge was impressive & his customer service skills were impeccable. I highly recommend Luis & his team whenever you are looking for any appliances or anything for your home, apartment, etc.
Walked in, told Yosef what I needed, and walked out with a delivery appointment within 15 minutes. Nice and easy.
Luis is amazing. He was so helpful with everything my husband I needed. Hands down, we have never been so happy and satisfied. Great experience and we won’t go anywhere else.
Such a great place. really good service. such a huge thanks to rich and chris.
Tyler was amazing! Very helpful and knowledgeable. I was in and out with everything I needed.
40 Yamaha 7.1 Channel stereo no problems with the salesman Anthony at Flatbush location of p.c. Richards whos great
I got to admit it was a great experience with Mohamed and I’m going to tell my friends to come to see him. He was amazing
Walking into the Flatbush location at exactly 9:00am today was met with a welcome smile (even under the mask) and a calm presence. No one wants pushy, but a passion for customer service and support is what I received.He asked my TV needs, and showed me just what I was looking for.Wait, theres more! Just when I thought I was done, the staff gave me comparisons to similar products to ensure I made the BEST choice for my environment (space, location, sound quality of the room, etc.).Looking for a knowledgeable staff who wants you to be satisfied and equipped with a good investment? Choose P.C. Richard on Flatbush Ave!A staple in our community, an essential brand in my family for decades!P.S. I forgot to bring a coupon, and the store manager said I could send the info in and receive the discount!Thats customer service! Thansk P.C.Richard!
I entered P. C. Richards on 12/31/21, upon arrival I was greeted by Tomas Alejandro , it turned out to be a very pleasurable experience, this man was very professional, I actually left with a smile, which was his main focus. 5 Stars! For sure, hes now my permanent P.C. Richards sales person.
I didnt know PC Richard employs miracle workers! There are NO refrigerators right now due to supply chain issues and somehow Lon was able to secure me one for the NEXT DAY at a great price no less! Lon was knowledgeable, informative and made every effort to take care of my needs. As far as Im concerned this is the only place to go to when you need an appliance especially in an emergency. Thanks again Lon!
Another amazing experience at Flatbush! Purchased a 50” Sony for my living room. Luis, Store manager, was extremely patient, knowledgeable, and accommodating. I will continue to shop for appliances and electronics at P.C. Richard in Flatbush.
Great place to shop. Knowledgeable staff, great prices, and a great location. As well the young stock boy was very helpful bringing the boxes to my car. Overall a great experience!
Always knowledgeable, patient, kind service and fair prices.
Holly by far the best...always super helpful and knowledgeable and friendly.
Tyler was very knowledgeable about products, great customer service and pleasant to detail with. A Plus salesman
Thank you Demora for thr purchased of my convection stove, the way you explained how the food cooks and browns more evenly in a convection oven, your were spot on. Love my new oven, I am very pleased with the customer service. Recommends PCrichard and Son for the purchase of all appliances.
Alain was the best and helped me out pick my dream present for my hubs
Serge was great, really appreciate his help, Manger demora was helpful as well
Tyler our sales person was very helpful and courteous
I came in looking for a regular tv and walked out with an OLED all due to the fact of the superb customer service. Don’t hesitate to ask these guys anything! Super knowledgeable and professional
Such a great experience at this store. The aisles were organized well and items were easy to find. Everyone was extremely professional and helped me find the product I needed at a great price!
Awesome sale assistants. Allan and Rob and Mohammed were awesome and very helpful. Very patient and informative. I highly recommend this Flatbush location for its professionalism and knowledgeable information on their products.
Had to deal with multiple attempts to get the new refrigerator to be delivered and had to rip my door way just to fit the refrigerator in. The delivery guys complained constantly how its not going to fit in when it can. When the old one has the same dimensions. But needed the refrigerator when these pass 2weeks we had to do take out. And today I got the refrigerator and they delivered this to me. I just noticed there were scratches and there wasnt any shelves. There was only the bottom drawers but no shelves. The delivery guys said it came this way and forced my bf to sign and they tried to write as no damage. And when we went to the store to ask the person who sold it to us she said it came that way. She didnt tell us that.
Thank you serge and luis for your help today best in the business
My family and I always comes to Pc Richard & Son for all our home appliances they have the best deals, Mohammed Camara is our guy who usually helps us with our order. He is always pleasant and respectful if you go there is the go to man! Thank you PC Richards Flatbush Ave. Keep up the positive attitude Mohammed!!
My name is Mark i went into the flatbush store went to buy a mattress walked out with everything else under the sun adjustable base and pillows etc. staff was great , awesome service especially Lou great guy thank you again !!! will be back
Syndie is a pleasant sales person, shes always above board in satisfying her customer need. My encounter with her left a long lasting satisfaction with me in buying with P. C. Richard.
I was helped by Luis Augosto, who was very helpful with me as I made my decision. He was very knowledgeable and patient. I will definitely request him again!
KC and richard gave great customer service!
Mohammed is the best, he made my selection process easy and was very knowledgeable about the product- no pressure
Purchased grills, TV and a washer from manager Demora and was very pleased with excellent customer. My items were delivered on time, without any issues. Highly Recommended.
The service at this P.C. Richard & Son was Wonderful. I went there today to pick out a laptop for school and had some doubts about what type of computer I wanted to get. However, Rob ( one of the workers) made all my doubts and worries vanish. He was extremely helpful and honest. When he told me he was a student himself, it made me trust his opinions more. If you visit this location ask for Rob, he’ll make sure you get what you need. Also, the workers in the other departments were really friendly and kind. The store as a whole was neat, clean and friendly. I will visit them again if I need anything else.
Luis is very nice and knowledgeable in his job and how he provides services. His customer service was on point and was able to respond to my questions. I appreciate his help.
Richie and kc gave great customer service. Store was very organized and staff was very helpful!
Muhamed is one of the best customer service at pc Richard he is so understandable and funny 😍😍
There are not enough good words to explain the salesperson Bobby. I manage multiple properties and Bobby has been a godsend! I can always reach him even after hours via text or call. He knows brands and sizes of appliances that I require instantly. I hope Bobby stays at this store for many years to come because he is truly a gem and helps me manage my properties in regards to any appliance we require.
I had a very pleasant shopping experience with salesmen from this store, especially with Yuriy, which was so helpful in choosing my best fit appliances for my new appartment. Highly recommend this place, as here You will get the best acquisition with great people.
The Lon And Louis team are the best! Thank you for a great shopping experience!
Tyler helped me and got me signed great guy
Thanks Mohammed for all your help with tv and soundbarHe was amazing and his Manager demora was very supportive and helpful
Luis is amazing!! You can’t ask for a better person. We are so happy with our beautiful dishwasher!
Tomas did a great job of helping with everything to do with this sale. I would highly recommend Richie, Tomas and this staff. Thanks!!
Very professional sales people and the managers were really amazing to work with. I’ll definitely be going there again.
We always go there for our household appliances. Prices are competitive. Deliveries , when in stock , are timely. Except when you need a specific time , like after noon, it is not easy to schedule.Holly has always been helpful.
When I came to P.c richard there customer service was impeccable, they were very nice and One of the girl there was able to walk me through and help me with my issue that took place during my delivery. Arlene was very patient with me.
I had a pleasant time here. Mohammed was very helpful and patient with me. He recommended me the best washer and im very appreciative of him.
Tomas was very helpful. He’s a good man. Don’t get rid of him. Thank you.
Staff is always knowledgeable and friendly, if you goto this location try and deal with a man named Richy, he made buying a new computer easy and gave us a great bargain. I strongly recommend going here for anything from videogames, furniture as well as appliances and major electronic items. Great selection, if something isnt in stock they will order it for you!
If you want amazing service & a salesman that isn’t pushy & knows every product in the store- ask for Richie! He will take care of you! The store itself has a parking lot & so much inventory! Highly recommended!
Richard and Wisly went above and beyond helping me purchase a new refrigerator. I feel like I was not up sold in any way and I will definitely return to PC Richards for any additional appliances that I might need.
Great help . Knowledgeable …. Definitely coming back to see Tyler thanks again.
I bought a few Samsung smart TVs from them less than 2 years ago with the extended service plan. I had one of the TVs show some lines but I didn’t see any physical damage or mark on the tv. I kept calling for them to come see it for repair. When the guy finally came down a month later he looked at it for 10 minutes then left. Didn’t even say anything. Expected to get a call with a report but nothing. Finally I called and reached them and they said it looked like it was caused by physical damage and isn’t covered.I then asked about the remaining year on my extended warranty I paid for and if I can credit the amount for the year onto a new tv. The customer service person talked down to me and told me won’t happen. Good luck.Stay away from their extended warranty. It’s a scam. I just bought a new house and was going to buy TVs and appliances from them but I guess I will look to a place that takes care of their customers.All I wanted was to credit for a future tv on my extended service plan now that my tv wasn’t working anymore.
Thomas was very informative, extremely patient, and helpful. I highly recommend you visit PC Richard on Flatbush Ave and ask for him if you need any help with a computer, tablet or game and console purchase.
Wide range of products, good competitive prices.. Ask for Tomas Alejandro. Great guy. Helped me with my purchase, unfortunately got a damaged ac, easy exchange and followed up the next day to see if I was satisfied. Who does that anymore?? Tell him I sent you.
Tomas is a great worker, best looking man in the store. He should get a promotion.
As a new Home owner it is very stressful contemplating the moving process. I went into PC Richards without knowing that I would meet an angelic soul like Mr. Lon Lon was amazing respectful polite knowledgeable informative and most of all funny. All in all, I walked away with a new chest freezer , portable ac and a Fridge. Thank you LON for an amazing experience
Tomas was very helpful and courteous and knowledgeable about the appliances that is in store.
Sean at the PC Richards on Flatbush by Kings Plaza was amazing. He went out of his way to assist us and made sure to provide us with amazing customer service. We will definitely be back thanks to the service!
Thomas has been awesome...!!!Help me and guide me through all of my need for my new home...thanks
Alain and his Manager were very helpful and knowledgeable. I cannot say enough on how professional they were with me. I was treated very well. I enjoyed the wait because everyone there was so nice and friendly.
Tomas and Richie were amazing. They helped me so much. Thank you.
I have worked several times with Luis at this location and he has always been incredibly helpful. He’s gone above and beyond each time. A+!
I visited this location with my mom to purchase an air conditioner and Syndie was amazing! She not only answered all our questions and concerns, she was also very patient and made sure we had all the necessary electrical components for what we were interested in. She waited the next day for me to come in and complete the purchase although it was well after the time for her day to be over. She waited patiently, didn’t rush us and happily completed our purchase. I’ll definitely be back and seeing Syndie for future purchases!
PC Richards at 2143 Flatbush Ave is the absolute BEST.Richard the store Manager and Wisly were very helpful, knowledgeable and professional with my order.They were very patient with my questions and concernsto assure that I was satisfied with my purchase.I’ve been a valued customer for over 20 years at thisPC Richards location and I am always satisfied with their service.Bestbuy cannot compare to the family oriented hospitality and friendly service that PC Richards has given me over the years. 😘🎉🎉🎉 ⭐️⭐️⭐️⭐️⭐️Thank again,Simone G.
Alfred was amazing! Extremely helpful, kind patient and intelligent. Love dealing with people like that. We hope to be able to do business with them. But even if not this time around, Alfred made the visit so joyful, easy and smooth.Keep up the amazing work!
Amazing service by Richie (respectfully not the Asian Richie) I truly do not mean that in any rude way. That is truly how their own team identified the gentleman to me. I called ahead of time and by the time I got there everything was upfront and waiting for me. I was in and out. Thanks!!
Thank for your service Wisly. It was a great a experience. I recommend everyone to shop with this guy.
My experience was phenomenal!!!!! Thank you Richie, Tyler, and Elijah.
Excellent service! Came to get some Christmas gifts and the staff was very helpful with making recommendations. Highly recommend!
Bobby and Tomas did a great job helping me with my purchase of a new printer. Thanks so much guys! I always travel to this location because the service and prices are so good. Thanks again! See ya next time!
I had a very good experience I cant complain about anything the sales woman Arlene was very helpful and thank you again for all your help 😊😊
Great experience. Non pushy salesman
Had an excellent and fast service from Joseph today! He answered all of my million questions efficiently with no pressure to buy anything but of course I walked out with my new tv and soundbar. Thank you Joseph.
Great Store to Shop store manager luis was amazing helping me purchase my appliances -
My family buys new AC units from them every couple of years. Prices are competitive, customer service is pretty decent, and they do home installation of window units- for a price, of course- which I needed at the time. The 2 men who did the installation were quick and professional. My only issue is that installation can take up to 2 weeks. The second time I made an AC purchase this summer, I saved over $100 by picking it up myself and hiring someone to do it for $40. Overall good experience.
Best service ever. Serge, my salesman was so caring and really took time to explain things to me. Manager Richie, best store manager ever. Kind and very accommodating. Great store
This is my pc Richards’s store that I usually go toWisly and demora are awesome , it’s always a pleAsure shopping at pc RichardsThanks
Stopping Pc Richard & Son. Flatbush location the staffbis great and Agosto very knowledgeable. I definitely recommend to anyone yourre looking for a good place and shopping experience
I had the best experinece wth demora , great customer service and very professionalPc richards is my go to store
Mr. Lenox King was amazing. He was very professional and courteous. Walked me step-by-step through my transaction. I walked in for a ring chime and walked out with that plus a Sonos Sub, at a steal!!! Mr King Makes it happen. Thank you so very much for the great experience.-
Just called the store for a issue in my invoice which was suppose to be fixed long time ago. So I called them to make it fix .at 7.30 pm the guy who picked up the phone (didnt tell me his name) when I told him about it. He didnt want to help and told me they walking out the door right now. Also he acted like he cant hear me and i should call back tomorow. So I called back again right away and a lady picked up the phone and I told her about the issue and she fixed it in 1 minutes. Some employees do not care about their customers. Thanks to shenice.
The service I received at this establishment was exceptional. Wilsy, the representative, was extremely helpful, attentive, and compassionate. I arrived in the store to purchase a large appliance item for my kitchen, and I received my item within a few days. I’m excited about my purchase, and I would strongly recommend P.C. Richard and Son.
Great service, they sure do have superior prices. dont get scammed. make sure to shop PC Richard & son.
Awesome Experience!!! Damora Was A Great Help!!! She Had Me Smiling The Whole Time!! You Cant Get Anything Better Than That!!! Great Customer Service. Attention To Detail. Questions Were Answered And I Was Greatly Satisfied!! I Will Be Back Soon!! Thanks Again!! She Deserves A Raise And Some Vacation Time!!
I found this store while helping my friend in New Rochelle research where to get a new TV (Im not local so I dont know the area). The prices and availability turned out to be super competitive! We were able to get our follow-up questions answered by Bobby, who was incredibly helpful and told us exactly what we needed to know. Thank you Bobby & co!!! You really helped us out in a pinch!
Thanks Lon for a great experience! Amazing TV
Great store!! Always there to answer all questions and provide excellent service
Always a stand up sort of business. Been going here for years. They have what you need and are quick. Small parking lot. Better off parking on the street. Holly is the sales person to see here. Smart and knows her business.
KC and richard gave great customer service
Mr. Wisly is very Professional and very knowledgeable. Come and see him.
Mr Tomas Alejandro was awesome! Great customer service!
Best service hands down ! demora always give the best service. she’s always been a great help to mei appreciate all your help and i love my PS5.i will definitely be backi told all my friends to come and see youthanks again ! you’ll see me soon
Pretty good store. Been going for years. The one negative is this location doesnt always have the items you need in stock, but thats beyond the workers. Oh yeah, and the workers are really helpful.
A special thanks to demora for her assistanceshe helped my mom wth her stove, she was a blessing during covid and helped us wth a refrigeratorwe never met her and when the stores were reopened i had to make a visit to see her . such a pleasant ladyvery professional and kind. i’m so happy i had the pleasure to meet her i will not see anyone else when i go to shop at pc richardsthanks demora again for your continuous support and help. i m now a customer for life!
Customer service for me is defined as taking PRIDE in what you do with each customer. I have been a customer at 2143 Flatbush Ave from June, 2020.. I had the pleasure of working with Alain and Arlene, and I must say that it’s always a great experience upon entering the store to the closing of my sale. If Alain is NOT available... I will NOT be shopping. He’s ALWAYS extending a huge amount of courtesy that always has me coming back to that location. Arlene (Aunty) is ALWAYS service with a smile....having both parties working as a team makes my shopping experience AWESOME 🤩 while allowing me to feel very APPRECIATED...They both ROCK 👏🏽👏🏽🗣🗣🗣.
My husband Steve and I had a wonderful experience. Steve didnt really what he was doing so we asked this kind boy named Joe to help us out. Joe was great! He got what we needed and we were out of there in no time. Would highly recommend! Great deals too!
It’s always an absolute pleasure shopping here! Richie is always my go to guy, he’s so knowledgable on literally every appliance; you name it he knows about it. Best prices in town!
What an experience! Shopping at PC Richard was fun and exciting. I went at this store for a coffee filter. And I ended up with a beautiful and comfortable mattress. Wisly, the guy who helped me, was so professional. I invited everyone to go there and see him. Thank for making this time spent there a such an amazing experience.
This is a nice environment to do your shopping in appliances and electronics also the mattress gallery is great do not go anywhere else go see Louis
I dealt with Nasser to purchase numerous appliances over the past few years. His professional and helpful manner kept me coming back. He made everything easy and painless. I recommend reaching out to this location and definitely ask for Nasser!!!! Best deals around and wonderful service.
Kc and Richard gave Great customer service
My sales associate Sean had a great disposition. Very jovial. You can tell he is passionate about what he does. We had a few laughs and in the end we were completely satisfied with our purchase.
Great store , extremely Helpful Salesman will Definitely be back for more appliances
Richie Schweid is a wonderful courteous salesman. My family and I have known him for 20 to 25 years. We purchase all our appliances and electronics thru him.We have always been satisfied. He is courteous and highly knowlegeable in his field. He always sells you a product that you need. He goes an extra mile to assist you. I highly recommend him. So if you need something go to Flatbush store and see Richie.
Such a great shopping experience at this location! Luis was very helpful in my purchase and would recommend shopping here.
Had a terrible delivery experience. We purchased a washer and dryer. The delivery was going to be challenging. We previosly purchased washers and dryers and had them delivered through the same entry. The delivery men came and refused to do the delivery! We went back and refunded the appliances. The sales people told us we will have this trouble anywhere. Not so...repurchased at Clearview on Nostrand Ave. The appliances were delivered with no problem!! You guys should consider a new delivery company. Thanks Clearview.
Good store but normally more expensive on non-competitive items than other stores since theyre a smaller chain. (edit) after posting my review they promptly got back to me and left a nice message which makes me assume their customer service is probably on point, even though some items may be slightly higher priced, (not by much) this shows that they are listening to their customers and Im going to go ahead and change this 4 star review to 5 stars. Thanks PC Richard and Sons! See this is the reason slightly smaller chains are better. Support smaller businesses, they need us now more than ever!
Demora was awesome ! Excellent service and very professional ! Love my ring spotlight cameras
Amazing customer service from Alain. Great experience!!!
This a family oriented location. Great customer service. Mr Lennox King has been very helpful and knowledgeable. Richard the store manager was also very helpful.
Was recently at this PC Richard and made a purchase with Nasser. Could not have been more pleased! Nasser was knowledgeable, professional, and just an overall amazing employee and human being. Treats all of his customers with respect and works with you for all of your needs! Extremely pleasant experience would give 10 stars if I could!
Our represensation, Tomas was a delight. He was knowledgeable and patient and provided exemplary service.
Thank you very much-Holy your the best !
I just left this location very confident in my purchase and very positive about my experience . I entered a wreck because I found black mold on my old AC unit and I have a baby that suddenly has a cold from it. I was greeted by Serge who remembered every detail I asked him over the phone before arriving. I was already impressed.He brought me over to look at new units and both him and Richard were very knowledgeable about their products and explained everything very clearly. I purchased a Frederich AC (Chill series) with a drain. Richard and Serge were not only extremely helpful but also sympathetic for what I was going through. They made me feel incredibly at ease and made me feel like everything was going to be okay. They even told me where to buy cleaning products to help with my problem. I dont know if I ever had a better experience at any other store. I am so grateful this location exists close to where I live- I will definitely be returning. I also looked on my phone at the item I was buying and saw that they had the best prices and not only that but there were rebates from con ed and the manufacturer. Thanks Richard and Serge and also the extremely sweet gentlemen who carried the AC to my trunk. See you soon, Liz
Went into the store wanting to buy a speaker. Sean was able to help me out and explained to me the difference between each speaker. Left the store with a brand new speaker that sounds amazing. Sean was very professional and knew his job very well. Thank you!
I stop at P.C Richard to look for a tv and I walk out with a LG Oled C1 77”.The staff here was great. And even help me get a van to drop the tv home for me.
Great Service from an employee named Joe, made my experience shopping there truly amazing.
Tomas was really cool gave me great inspiration for the coming days
Tyler was very, very helpful and awesomely nice.
Great deals got me the best deal ever!!!.
I spoke to demora on the phone during covid and she was so helpful. I bought a fridge back in June and at the time it wasnt in stockI called and found out demora went to another store and my heart sunkThe manager (male) answered and I was calling to find out when my fridge will be deliveredI was so shocked on how nasty he was2 months after I went in and was happy to see demora was backI told her about my situation with my fridge and she made one phone call and my frdge was deliveredI am so happy for her that I will continuously shop with herPc Richards should be honored to have her
Best place to shop. Getting my refrigerator delivered tomorrow. Thanks Luis
Mohammed was one of the most helpful people on the PC Richards! He helped me and my mother as soon as we walked in the door! Very attentive and gave us detailed information so that we could make the perfect choice. He was fantastic!
Great experience shopping at Flatbush location. They gave me the best price , I went to multiple stores between brooklyn and Staten Island and no one was better then salesman, Mr. Nasser. Recommend going to him for all electronic needs.
Great service by the sales representative. Knowledgeable, helpful and efficient! The young man who loaded my purchase into my car was professional and kind.Thank you!
Went shopping earlier today to get my appliances before the holidays I got so lucky and they had what I needed. I want to thank Nassar for the wonderful assistance and help for finding me the right appliances. The manager Louis was a gentleman and also assisted to make sure I got what i needed. Ty Pc Richards for always coming through.
Thankyou very much Mohammed and all the staff that made everything possible for my purchase. The customer service was wonderful. Im a very satisfied customer
I went to buy a bracket for an AC I bought earlier in the day. The sales people didn’t come up to me this time. I waited about three minutes for someone to ask if I needed help. Then I decided to just look for it myself. After looking around the store, sweating, in a mask no one still asked if I needed help. A salesperson looked me in the eye, looked away and asked another man if he needed help. The man said, “no” and pointed at me. The salesman turned his back to me. I thought maybe he just didn’t see me. I walked up to him to get his attention. He continued to ignore me. He turned and proceeded to talk to another sales person. Then I knew I was being ignored on purpose and I said loudly so everyone could hear “Can I be helped also.” All of a sudden all of the sales people came rushing to help me with all these apologies for my wait. I got my bracket and immediately left.This experience was super embarrassing and seemed to Be very racial and ageist. I am a young black male and it’s possible they just assumed I wasn’t there to buy anything even though I was there earlier in the day and bought an Air Conditioner from them.If you are a young black male I wouldn’t shop here. They have some biases.
I went to the PC Richards on Flatbush Ave today to reorder a previously ordered AC . I was assisted by a very helpful and knowledgeable sales associate named Demora . . Great experience
I went there three days ago to buy a computer and a tablet Manager Demora and sale associate Mohamed really helped me find the right one for my school work. They were professional, took their time to answer all my questions and helped me find what I was looking for. I am pretty satisfy with the electronics I bought. I am looking forward to my next purchase.
My experienced shopping at flatbush store was an awesome one, when I walked into this store was greeted with a warm smile by manager Demora who helped me with my first kitchen. We went over all dimensions and the different appliances. I will be back for any appliances whether big or small. I recommend PC Richard and Son for all your appliances needs. Great customer service.⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐🌟🌟🌟🌟🌟🌟
Great store to stop in if you need anything if your in Flatbush area... great prices and product in stock.
I have been a customer at this location for years and have always had a great experience!! I recently bought a washer and dryer and Richard personally came to my home to measure and make sure I purchased the correct size machines. He always goes above and beyond to make his customers happy! My salesman that I always use is Nacer who also goes above and beyond to help me! This is an amazing store with the best employees!! I recommend them 💯!
By far one of the best experience while shopping in this store. Mohamed was great, another thing I noticed was the team work when the managers Richie and Demora got involved and together they were able to provide the right informations and products to me and my family. I highly recommend this location. Thank you so much PC RICHARD AND SON.
Tomas is a wonderful salesman. You are lucky to have him on staff.
Great shopping experience at pC Richard and Son in Flatbush Avenue. Wisly, the salesperson, was very helpful. I recommend him to every potential shopper.
I’ll be honest, I kind of thought physically going to brick and mortar stores was a thing of the past. I’m so glad I decided to swing by. No matter how many times I’ve seen TV specs, nothing beats seeing it in person. I did most of my research in advance in anticipation of educating the sales associate. Instead, I met Sean who not only taught me things I didn’t think about, he helped me decide without pushing any TV, but the one that was perfect for my needs. I don’t normally write reviews, but it was such a great experience I felt I needed to. So if you’re on the fence about where to get your TV, don’t hesitate to come here. Thank you, Sean… I’m gonna go binge-watch Ozark on Netflix lol
Sean was great helped us out getting our tv and explained everything we needed to do to set it up.
Visited the flatbush store and had the best shopping experience i ever had. Manager Demora was very helpful. She was attentive and knowledgeable. She is a huge asset to your company. Will definetely be back soon. Recommends this store for all your appliances and electronics needs.
This was my first time to this store and it was a nice experience. The sales people and staff were super helpful and very knowledgeable of their products, they also help you one on one. The manager gave me great customer service and was very happy to help me, with his prompt assist and recommendations I was able to get the right Laptop for all my needs. He was quite friendly and didnt mind my 1001 questions! Might just be my new go to store for future electronics. They deserve my 5 stars!
Louis is very knowledgeable and professional. I really appreciate how he made me more comfortable and confident regarding my purchase. I look forward to working with him again. Ill be sure to also highly recommend him to everyone in I know.
Today I had great time at PC richards....Thomas was great and we brought a new Samsung washer. Any time your in brooklyn stop by PC richards and see Thomas, he will definitely help you.....thanks PC richards I cant wait to use my new washer....oh may I add my delivery is Saturday just when I need it 😃
Demora was amazing , excellent Custoner service and professionalismWill definitely be backThanks Pc Richard Flatbush
Magu is the best! Thank you for your guidance selecting my appliance needs
I purchased a stove and refrigerator from 2143 location. My sale representative was Mohammed. He was very courteous patient very knowledgeable about the products.I had to exchange the refrigerator and he and his manager Demora was very efficient helping me to replace successfully. As a PC Richard customer I definitely recommend.
Great sales staff, very helpful
Fast and efficient. Had just what I needed. Samsung galaxy tab s6 lite was sold out at Best Buy, but got it here at the same price and color I wanted. Thank you Rob for your service.
Just thought I’d get on here and tell you that your employee Thomas is amazing very polite knowledgeable and helpful
Worst possible place to get your appliances. Their customer service is horrible and they use a third party service provider when it comes to repairs and dealing with warranties. They will not honor your warranties. I will never shop at PC Richard again. Let them go bankrupt. Horrible experience.
The service and assistance are the best I have ever received from any appliance store. The staff is extremely professional and knowledgeable. They worked diligently to help me with a very unique situation and product request.They satisfied all of my needs and did so at the best and lowest prices, well below their competitors.I will always use this store for all of my appliance needs
Have a very nice mattress gallery and many selections to choose from. Good and courteous service.
I want to share the wonderful experience we had today at PC Richard & Son on Flatbush avenue in Brooklyn. We came to buy some kitchen appliances and the sales associates were wonderful throughout the entire experience. Richard and Serge helped us to get the best deals on the stuff we wanted and they made us feel welcomed. We left the store feeling confident with everything we purchased. Overall everyone in the store was very friendly. With the wonderful costumer service we received today at the store, whenever we need appliances this will be the store well always come to.
Tomas was an excellent salesperson! Highly professional, was able provid3 the assistance without trying to up sell!
Great service, came to purchase 65in TV and Demora guided me toward the perfect direction. She was so helpful and knowledgeable! Will definitely be coming back for her assistance. Customer service was on point.
Tomas provided excellent customer service, would definitely recommend shopping at this location‼️‼️
I normally dont write a review but when my son needed a case for his game system I knew where to go. I have been to PC Richards before and was able to find what I needed online. I spoke to a man named Nasser at the Flatbush location close to my job and he was able to get me what I needed at a better price. I ended up getting a game too. Thanks for the help big N!
Tomas was very helpful and patient. Great customer service and personality.
Outstanding customer service at the PC Richards store in Flatbush New York.Earlier yesterday I went looking to purchase a new stove and the very delightful and super efficient Ruby Lopez assisted me. She was attentive, entertaining, and very knowledgeable. Ruby helped me pick the precise stove that I needed and provided me with the information to make the right purchase. She is indeed a huge asset to the company and deserves much appreciation for her hard work. I will be recommending my family and friends.Thanks again Ruby!
I love this location best staff. Ricky the manager was very helpful and intuitive. He was straight to the point. He was patient and cared about my needs. I also like the skinny man alot. I keep forgetting his name . He is tall and works on the video game section. This is the only place I go to get appliances. They are honest.
Coming to this P.C Richard location was a blessing! Demora was such a great help during the shopping process and I left with exactly what I needed. She made the experience a breeze for me, and she was very knowledgeable about the products in the store. Also, the other staff members were welcoming as well. I will definitely be coming back!
I purchased a whirlpool refrigerator and a lounge chair from the PC Richards on Flatbush Ave. Store. Alfred was our salesman and he was just amazing. Any question you had he was there to help. He also made sure delivery and pick up was scheduled to our convenience. Wonderful experience at this store. I would highly recommend you ask for Alfred.
Mohamed was great ! He answered all my questions while helping other customers . Took his time when he got to me. Thank you Mohamed
Had a great experience at this location, excellent customer service. I purchased a TV and Ricky the manager was exceptional, great salesman. He was very helpful and made me feel at home, I will definitely recommend friends and family to shop at PC Richards especially at this location. Will definitely be back.
I went into the P.C. Richard store at flat bush and let me tell u , this was the best service hands downRob helped me and he was soo helpfulHe is very knowledgeableTook his time wth me and was very kindHis personality is outstanding and pc Richard hit the jackpot having him as part of their teamThanks rob for all your helpI will make sure to send all my friends and family to pc Richard to see rob
Tomas was awesome he have really good experience when it comes down to customers and there needs
Alfred helped me purchase a 4 piece appliance set and I am very pleased with the turn out of my kitchen. He was very knowledgeable and had great insight . The team at the Flatbush ave. location was phenomenal.Thanks again
Serge was soooo AMAZING to us shopping for a brand new TV!
I just wanted to share that I had such a great experience shopping. I came in to purchase a game console for my son. That sales staff and manager was so helpful and knowledgeable. I would recommend anyone to shop at this location.
What a great experience shopping at this P.C. Richard location. Luis was the was just so amazing, patient and helpful. He went well above and beyond in working with me in finding the very specific product (TV) that I was looking for. Syndie was also very helpful and professional. No hard selling at the store. That impressed me a lot (and highly unusual in the sales world). I recommend this P.C. Richard location any day of the week!
Louis was great and outstanding. Will definitely come back !
Total reviews rating 4.8
199 Reviews for P.C. Richard & Son 2023:
Review №1
2022-06-13Had a great experience here. Everyone was extremely helpful and patient taking the time to answer any questions I had. They were great with explaining all the different options and features and recommending the best one to suit our needs. Tyler and Richard were so nice and a pleasure to do business with. We will definitely be back. Thank y’all for a great shopping experience.
Review №2
2022-04-10Wow we were so impressed with the quality of the service and support by the entire PC Richard & Sons Flatbush Ave between Quentin Road and Ave R. Serge our service provider was exceptional. We were so pleased with his knowledge, patience, attention to details, and his follow thru throughout the process. The whole experience was easy and free of stress. The customer service was excellent and the personal communication by phone and by email are to be commended. Well done and kudos to Serge, the receptionist, warehouse crew, billing office, and the delivery/installation/removal team. We recommend PC Richard & Sons on Flatbush Ave for all your appliance needs.
Review №3
2022-04-04My family has been shopping at this P.C. Richards for decades. Serge always provides exceptional service. Whenever I call him or visit the store, he is very kind and helpful. He truly cares about his customers and it shows. Its hard to find this level of service in this day and age, and thats why I am a loyal customer.
Review №4
2022-06-13Very good customer service. Had Serge assist me and I couldnt be happier with the service. From the time I walked in I was greeted and showed appliances. He was very knowledge about the products and gave recommendations about which models to get. Highly recommend visiting this store for any household needs.
Review №5
2022-07-02Holly is absolutely the best! She puts your needs first above all else. Her detailed knowledge of each and every appliance is amazing. She’s never one who needs to look at the label sticker to read off appliance specs to you. Holly gives you the in store personalized shopping experience you can never get with on line purchase.
Review №6
2022-07-02Me & my family have been dealing with Holly for my entire life as far as i can recall. Have had nothing but great experiences in the store dealing with her. Shes very attentive and helpful with any product in the store. Every time I walked into the store, Holly always helped us get exactly what we were looking for and she doesnt miss a beat! Would highly recommend shopping in here and go see Holly!
Review №7
2022-07-02We’ve shopped P.C. Richards for decades, and Holly is our go to sales associate. She is amazing, extremely knowledgeable and always goes the extra mile. She genuinely cares and makes the shopping experience a pleasure. Highly recommend!
Review №8
2022-07-02Went in with little knowledge about the appliance I needed. Tyler was able to walk me through my options and what would be best for me and my needs. He was knowledgeable and professional. Happy with the overall experience and services provided - definitely going back here if I need anything else.
Review №9
2022-04-13I contacted Alain from your Flatbush location to replace my mothers Whirlpool Refrigerator bought from P.C Richards in 2007. Alain was just great, helped us find a similar model and really cared about us. Great customer service also from Marvin and Maffi who installed it.Thanks so much. God bless you all! Sincerely, Janet Smith and my mom, Matilda DeLeosimilar mA
Review №10
2022-03-16When contacted PC Richard and Son. I spoke to Tomas Alejandro. He was an excellent salesperson. He was very patient and very helpful with me choosing a stove. Please thank him again for me.