Phone: +1 347-296-8724
Site: https://www.pcrichard.com/stores...
Opening hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:9AM–7PM
  • Sunday:10AM–5PM
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Total reviews rating 4.9

199 Reviews for P.C. Richard & Son 2023:

Review №1

2022-05-24

What a phenomenal team! Russel my salesperson went above and beyond in assisting me in getting the right size refrigerator and timely. He is very knowledgeable and a true asset to this company!! The two techs that delivered the refrigerator were true professionals and very polite. I highly recommend them all. Thank you!!

Review №2

2022-04-02

The customer service at this location is exceptional especially Joel, the rep that took his time helping us pick out a gaming PC for our son. He is smart, patient, knowledgeable, and courteous. It was a pleasure getting assistance from this young man. PC Richard is lucky to have such a dedicated employee like Joel. Thank you for your assistance and we look forward to returning to this location for future purchases. Great job Joel!!

Review №3

2022-02-21

Abdullah was a great customer service personnel. Very informative, listened to my customers demands and expectations. Educated us on various products. Treated me and my son with care and value. Great service experience.

Review №4

2022-02-25

Customer service exceptional from the time I walked through the door. I wasn’t forced to make a decision on the items I purchased. Derek was patient and explained the difference in the products I was interested and I was able to make a decision. Thanks to him I’m happy with my purchase and my son will be Ecstatic.

Review №5

2022-05-08

The staff members are very nice but THE POLICYS THEY HAVE TO ENFORCE ARE HORRIBLE!!! This is for THE PC RICHARDS AND SON COMPANY, not the employees at the store.. The the extended warranty is not beneficial at all.. The washer i purchased in December 2020 was deemed unrepairable last week. The extended warranty i purchased didnt kick in until January 2022.. The company gave me a store credit less $25 of what I actually paid, which was to purchase a replacement machine. AND THEY PUT A 30 DAY EXPIRATION DATE ON THE CREDIT... WOW!THEY NOW EXPECT ME TO PURCHASE ANOTHER EXTENDED WARRANTY.. MEANWHILE MY INITIAL EXTENDED WARRANTY HAS ONLY BEEN ACTIVE FOR 5 MONTHS OF THE 2 YEARS. I TOOK A CHANCE WITH THIS COMPANY FROM A RECOMMENDATION FROM MY SISTER.. I CANT AFFORD TO PURCHASE ANOTHER PLAN. THEREFORE, IF ANYTHING HAPPENS TO THIS REPLACEMENT MACHINE.. IM GOING BACK TO HOME DEPOT FOR MY APPLIANCES..

Review №6

2022-05-08

Yesterday, I shopped at the P.C. Richard & Son Gateway location, and I had a very favorable experience. Abdullah, one of the sales representatives, was patient, accommodating and very helpful. He listened to my needs and provided excellent service to ensure that I left the site satisfied. He even carried my purchase to the car in the rain.

Review №7

2022-07-07

Great deal on my washing machine. The service was great. I enjoyed Norbert who help answer all my questions and he was knowledgeable. Pc Richard has been my favorite store for all kinds of appliances for more than twenty years.

Review №8

2022-02-23

The customer service here was great. Howard was my sales representative and he did a very good job satisfying my needs re product selection, etc. I will definitely return to see Howard and of course PC Richard in general. Thanks guys

Review №9

2022-05-28

Pan was an amazing service representative. He was warm considerate and deserves a bonus. He is very patient and excel at his job. Thank you Pam for your amazing work with my mother and I. Thanks Ricky for being such a good sport 🙏🏻🇺🇸❤️

Review №10

2022-03-27

Evans was so amazing in helping me to purchase my TV. He was extremely patient, friendly and knowledgeable about the different TV brands and what would suite my needs. I will gladly recommend Evens to all my friends and family.Thanks so much :)

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