Credit cards
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P.C. Richard & Son in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Payments
Phone: +1 347-296-8724
Site: https://www.pcrichard.com/stores...
Site: https://www.pcrichard.com/stores...
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:9AM–7PM
- Sunday:10AM–5PM
P.C. Richard & Son in other cities:
Comments (199)
Norbert was great ! He has excellent customer service and was able to answer all of our questions. Had a great experience working with him to find a fridge and stove today. When you go ask for Norbert, you will not be disappointed.
Pan the associate was great, he helped us with the purchase of our TV and accessories. Manager Rick also help in the purchase of our fire place . Great service nice people what else can you ask for ?
Mike and Ricky were very helpful with choosing our air conditioner. Both we very knowledgeable and directed us towards the correct unit for our home. Thank you so much for all of your help!
Mike Lee & Ricky were awesome! They were such a great help today. I came in to pick up my new microwave and their mannerism as well as hospitality was impeccable. Thank you guys again soooo much! I highly recommend going to the P.C. Richard & Son in Gatedway Mall (Brooklyn, NY 11239). Awesome customer service 💯
Haseeb- great customer service. He came on his day off to help select appliances for our new house. I will definitely be recommending him for my family when we need to purchase appliances. He was very gentle and patience. He is smart, patient and knowledgeable. It was a pleasure getting assistance from Haseeb. Thank you so much. I truly appreciate your help.
I went to PC Richard at Gateway. Sales person Abdullah Took care of myDesktop completely with patience. I am very happy with his service. whereas when I called for the technical support to solve my issue over the phone, they could not do that.
I see Haseeb is a truly wonderful salesman I came in and ready to not buy anything today and I’m going home with a refrigerator and an antenna and that is due to the expertise and personality of Huseeb and his patience. I recommend him for a raise. Thank you very much.He took his time and showed me all my options and truly helped me get what I wanted. Awesome!
My wife and I were mattress shopping and were immediately greeted by Mike Lee. Mike was phenomenal in his assistance from explaining the different mattresses as well as helping us pick the most appropriate one. Not only did he help us w that but also choosing our new TV. The managers in the facility Tony and Ricky were also great. They insured that certain items were in the store so that we can pick it up accordingly. There are not enough stars to give Mike, Tony and Ricky. They were instrumental to this process and made the process smoth and easy. We are grateful for their assistance and would not hesitate to return for any future purchases. We will definitely be asking for Mike in the future again! Tha l you again for all your help!
Wonderful Salesman Haseeb and Manager Chris. Took so much time and patience showing me mattress and helped me to decide what was best for me. Wonderful service. Manager worked with us on pricing. So happy with my purchase.
The employee Josh S. was phenomenal. Very helpful in helping me find exactly what I needed. He was exceptionally nice and made my experience wonderful. Highly recommend using Josh if you are ever in this store! Will be back!
I was very pleased with the service offered to me today by Howard at your store today. He assisted me with my purchased and was very great in highlighting the pros and cons of my selection, plus enabling me to get it in a timely manner
My experience at Gateway Mall PC Richards is always so pleasant and helpful. All the staff are so nice especially my sales rep Abdullah. Always are so kind and very professional when helping me with whatever i’m interested in from radio speakers to washer machines. I wouldn’t go to no other location.
Haseeb helped with our purchase today and was so helpful and knowledgeable. He was able to find us a great deal and knew how to help us despite us not having all the information we needed for our purchase.
Haseeb M. was extremely patient with us when it came to helping us find a fridge. He was helpful, and kind. Great salesman. We look forward to working with him and this location again.
Abdullah was knowledgeable, patient and very polite. Not pushy like most sales people. The box for the product I was buying was damaged and Abdullah made sure the box was opened in front of me to make sure the TV was not damaged in any way.
Mike and Josh gave me great computer help and assistance. Mike helped find the perfect laptop for me and Josh helped install software to protect it. Great team and a overall great experience.
Evens & Johnathan was very helpful and educated about the product details and services. Provided great information in details. Also if your looking for a good laugh, you will definitely get it.
Haseeb Mohammed was fantastic. I called him and told him what I was looking for, and he directed me to the item I was interested in. Haseeb listened to my concerns and was able to recommend a similar product that was superior and a satisfactory price, and made sure I added the extended warranty for the item. Haseeb has provided excellent services over the years, and I would not hesitate to recommend him to anyone who’s looking for a honest and reliable Sales Professional.
My experience at PC Richards and Son gateway has been nothing but positive. Mr. Mohammed was patient and made sure to explain the differences between products to help decipher the best product for my needs. IMr. Mohammed also went above and beyond to make sure I saved the most on my purchase by price matching to make sure I am getting the best price available. Will refer and suggest everyone to come here and shop , you wont regret it
Had a great experience with Mike Lee. Helped get all my new appliances for my kitchen and was knowledgeable and patient! Great team in the store .
The associate by the name Evens was amazing !! He help me choose the right AC unit and helped walked us through the installation guide. Amazing customer service
The employees PC Richards are great. They answered every question without a problem. He made sure I got what I needed at a great price
Extermelt helpful staff (Abdullah) as soon as i walked into the store. Listened to everything i asked for and im very happy with the tv i gor for my daughter. Im sure she will be very happy as well.
Great Service from Abdullah and Ernie for setup my laptop. They are very patient and family-oriented person to help the customer. I really appreciate them and believe that they will increase satisfaction level of the PC Richard.
The store manager Tony and sales person Mike were super courteous and helpful in helping me to select and purchase a refrigerator that suits my family needs. Would recommend this store to anyone.
Just stopped by P.C. Richards at Gateway. Funny thing, I had to use the restroom and they were VERY ACCOMMODATING! (I appreciate that because in this day and age, we as people can make it bad for the next person who are in dire need because we dont leave the bathroom in the same condition it was originally in - just keeping it real people!🤭). The young lady at customer service (Breana) was very welcoming and courteous! The restroom was emmaculate! As I was leaving, I saw some tv mounts. Derek asked did I need help? He then explained to me the differences between the two mounts I had my eye on. He even advised me on the pros and cons of each!!! I just had to give kudos to the following representatives (Breana/Derek/Joshua and Antonio). It is because ofof workers such as yourselves that make P.C. Richards what it is today!!!
Evens at gateway was very polite and helpful. If it wasnt for his unexceptional customer service skills I would have never purchased anything from P.C.Richard & Sons. I had a bad experience with he P.C.Richard & Son located at Woodhaven and Rockway. I sworn I wasnt to support their business again. But I will be shopping at the gateway P.C.Richard.
Mike Lee was an amazing sales man. Made me feel very comfortable and I will be returning to purchase more, but only with him.
My moms friend needed a tv she doesn’t speak English so she asked me to go with her. She wanted the cheapest tv she could get as she’s an older woman in her 80s and just wants to watch Yankee games. I go with her and a sales person guided us to the tvs. She ended up buying a samsung for 300 bucks. The sales person asked if she needed hdmi cables etc. I told him no because she already had an hdmi cable. We get to the register he asked if we wanted insurance she understood and said no. He then walks away and gets someone who speaks Spanish to tell her she needs an hdmi cable. She told him she had one because she knew what she had and I had to threaten to go to Best Buy if they didn’t give up trying to force a cable on us. High pressure sales people loose future sales.
Mr. Abdullah has amazing customer service! He was so nice and showed me lots of options for my purchase!
Consistently great customer service are this store. Howard my sales rep has been helpful and courteous; cannot complain at all.
Howard was so patience and knowledgeable. It was an absolute pleasure working with both Howard and Ricky I’m a very satisfied customer
Evans was an amazing technician who was very knowledgeable and extremely helpful!! Will definitely come back and ask for his assistance!
I was extremely satisfied with the service that was offered. He understood my needs and was quite explanatory about the product that I bought to fulfill that need.
Ricky was very personable, attentive to my consumer needs. Definitely will come back to shop at the PC Richards Gateway ! Thanks again Ricky
Come see Haseeb he was the best and dealt with us in a timely manner along with his assistant manager Tommy that applied all the discounts available
Ha seen was great at helping me pick and paying for our new fridge. Go see him and he will help you too.
I worked with both Evens and Derek today. They were both amazing and helped me and my girlfriend immensely when choosing an AC. 5 stars for both of them.
Josh did an incredible job assisting me today. He was patient and kind and answered all of my questions with ease making me confident in the purchase I was about to make. He is very knowledgeable and I felt he had my best interest in mind making this a very pleasant experience
Go to PC Richards at Gateway and see Mike and Manager Ricky! They go above and beyond for their customers! Great experience.
Ricky, the manager, was very proficient and professional during my visit to the store. He was able to answer all of my questions regarding a refrigerator and direct me towards selecting the correct item. Would highly recommend.!
Howard and Ricky were very helpful and made me feel comfortable with my first purchase of a washer and dryer. I would highly recommend them to anyone. The best!
I only go to this PC Richards now because of their employee Josh. Any question you have on consoles, tvs, laptops, you name it he can help. He knows his stuff and he’s super friendly which makes the buying experience great! Today he helped me get a new switch controller that I was looking for. Def recommend asking for Josh when you go in store!!
I went to Pc Richards by Gateway. I met up with Laura she is a sweetheart. I was able to get what I wanted in less than 5 minutes. Her customer service is incomparable. I also met Ricky, he’s also a gem. I highly recommend.
I had an awesome experience at this store with Abdullah. He was very attentive and was well informed of the product I was looking to purchase. I was well pleased with the immediate, professional and pleasant service I received.
Russell was the absolute best! We had a defective temperature sensor and they replaced the stove without hesitation. I highly recommend using PC Richard and asking for Russell!
Raheem and Ritchie were great! Excellent service very helpful and knowledgeable. I look forward to doing business with them again.
Haseed and Derrick were very helpful and went beyond what we’d expect to satisfy our questions.
Service was friendly and helpful. Derek got us what we needed and worked with us through the whole process. Every question we had regarding the price, hardware, etc. were all answered politely and professionally.
Great. Customer service. Very knowledgeable. Please see Russell when purchasing anything
Mr Evan exhibit professional salesmanship. He was exceptionally understanding and treated me as a valued customer. I will recommend him to all my friends.
Very happy with Abdullah from PC Richard at gateway mall. So helpful and understanding. I showed him a video of my wall to help select the best tv size. Very happy with the service!!!
Norbert and toney was of good help and they have great services there. They did an incredible job assisting me today. They was very patient and kind and answered all of my questions.
I came with my grandma from the UK and Evans took care of me. Excellent service from him 👍🏽
So i was recently at this establishment and the salesman Raheem McKoy i believe was his name, gave me excellent service. I usually don’t fill these things out but the level of service he gave me was top tier. He made sure to explain to me all of the options i had to way when buying a new smart tv. He even convinced me to buy the newest ones. Bravo to that young man & he needs a raise if u ask me.
Evans is the best. He was very professional He gave us the best if the beat deals and tried to sell us a mattress even though we dont need one. He is amazing!!!!!!!!!
Josh was very helpful.. his customers service skills are phenomenal and very friendly..
Haseeb Mohamed was very gracious, patient and helpful. He took time to explain the product details.
Norbert was very helpful and he has a lot of patience when dealing with customers.
Abdullah was very helpful with our purchase today. Hes a very respectful salesperson. Very happy with his service.
I’m came in not happy with my past service, but Adbullah at Gateway Mall was patient and listen to me and help me resolved my issues. I even purchased a mist humidifier, since he was so helpful and cared about my problems and prostration with P. C. Richard’s.
Mike Lee was a wonderful sales person provided great assistance, wholesome service. Including the manager Tony, he was fantastic.
Evens was very helpful!!! I had a good experience at the store and fantastic customer service. He knew exactly what I needed. Ill go back again!
Thank you Haseeb! Your customer service was phenomenal! Fastest gift shopping ever with your help! My husband was pleasantly surprised by his gift! All he could do is say thank you babe over and over! He had no idea! You are the real Santa in our household this year!
Abdullah was very helpful , and knowledgeable. He def made my in store purchase pleasurable and quick … Thank you
Evens was amazing he helped answer all of my questions. I was very happy with my purchase great customer service.
Norbert was amazing we have been with him since he worked in Ralph Ave!Thank you for your great service!
Derek helped me get a MacBook Air laptop. He is a nice and charismatic person. He was very knowledgeable of the laptops displayed and was a great help in find the right laptop for me.
Evens and Ricky is very unreal , these guys made me feel at home . After closing on our house we decided to get some stuff and they help me so much. Very welcoming and patient. Thank you guys
Very helpful and explained things that helped us make a decision. Also very professional and glad he serviced us. He was outstanding
Kasie and josh Gave great customer service!Helped me with a computer great job
We went to PC Richard in gateway. Salesman Abdullah gave us the best ses experience. He is very patient and knowledgeable. Thanks to him.
Howard was very helpful today with my purchases.....Im not the easier shopper but Howard was very patience with me....I give him a 100% rating....
When you purchase an appliance and have it installed by them and something goes wrong within the first 30 days please dont think that you can return it . No matter what the contract says they want to come fix it not replace it or take it back. Dishonest.
Today on SuperBowl Sunday, I went to the PC Richard & Son at Gateway Mall, all prepared to buy the top of line 77 Sony television OLED, which was on sale for $2899, Bose Soundbar which cost $899, television bracket, HMDI and power surge to protect my devics. The total cost which includes delivery, installation and warranty was $5239. According to the manager,Tony this was the best he could do regarding my price. I was only asking for the another $200 to be taken off te price. So I left an unhappy customer and decided not to make the purchase at PC Richard. I decided to go to Best Buy. I made the purchase and save over $1000 dollars with the same purchase. Best Buy also only charge me $200 for installation which include a two year warranty on all my devices.So Thank-you PC RICHARD , because you did not want to want to take off another $200, I was able to save much more money by going to Best Buy.
Love Mike Lee’s personable and assistance. Worked with out issues. Not just a salesman but a person that cares about the customer as a person.
Kasie was extremely helpful, she was understanding when there was a problem with our purchase and went above and beyond to resolve it and make sure we were satisfied and happy when we left the store.
I came all the way from the Bronx to purchase my computer Evens have been my salesman for at least 6 years now and he always give me the best advice and products I needed for my home.
Mike & Josh where wonderful. Theyre patience when I purchased my new laptop is noteworthy . Cant wait to see them next week .
Mike Lee helped me with my through the wall ac purchases and TV purchase. He was very knowledgeable and helpful. Go see Mike if youre in the area!
We were extremely satisfied with the services received from Norbert and will continue shipping at P C Richard because of him.
My Experience was wonderful Mr Evens did a great job selling me the Best Television I needed for my family , wow
Joel and Emmanuel were super helpful when I bought my fridge. Joel helped me pick one out that fit my needs while staying within my budget. Emmanuel scheduled and answered all of my questions regarding the installation. Together they made my experience easy and stress free. These guys are awesome.
Consumer services is great. Very warm, friendly and professional. Thumbs up! Keep up the great work Howard....
Evens was very pleasant and knowledgeable about his product will be back for my 86 inch Television and Bose system
Upon arrival Ricky took care of me and overall was a great experience from start to end. Was in store for less thank 20 minutes.
Best place to go for appliances, I went in unsure of what i even wanted and left with a brand new TV all thanks to Kasie, if you need any help always ask for Kasie she will find the best products for you
My experience was excellent my sales man Evens was the best salesman and told me everything that Id going on especially About the mattress sales
I came to the store, Abdullah gave me the awesome service like my family. Thanks to him.
Howard/ HD was extremely helpful with completing my purchase. Im a happy customer.
Abdullah is a great sales person. He is very patient and execellant his customer service.
Evens was excellent. What a great guy.. very friendly and knowledgeable
Evans and Ricky were excellent and Ill be back thanks so much🙆🏽♀️
Kasie gave great customer service. She helped me out with a good tv.
Came to the store looking for Mr Mike Lee. He was a great help. He has been helping me before
The staff here are Excellent especially Howard Evens Mike and Ricki will be back for my king size mattress
The salesman Norbert was very helpful and friendly and sold exactly what I was looking for. Great place to shop.
Derek was extremely helpful and answered all my questions. I left very satisfied with the customer service
Howard is an exceptional Saleperson. Great job helping with our purchase.
Kasie and ricky helped me with a tv very good sales people. Great customer service.
Norbert was very knowledgeable and helpful in ensuring we purchased the right air condition.
My salesman was Russell very knowledgeable wasn’t planning on buying anything but he made it real good so I bought it
Evans helped me and my family find everything we needed in store. He was very attentive.
Evans is great! He helped us a lot when we were buying our refrigerator .
Howard was very helpful and knowledgeable. He made our washing machine buying process a breeze. Thanks a million. 👍👍
Abdullah is very helpful, manarism is good . Explain the functionality of the item I purchased.
Excellent customer service, the sales man named Russell helped me with quality service and know how
MAJOR shout out to the guy EVENS for helping us out! Super helpful! Very funny and explained everything to us!
Abdullah is a great sales man . He helps me and answered all my questions
Evens was excellent sales person and helped with everything and was very informative about the products
I had a great experience shopping at this store because of Josh. He was so welcoming, kind, and helpful while I navigated the different items I was looking for. When I return, I will be asking for his service again!!
Evens was so helpful. He was very knowledgeable and took his time to explain all of my options when when buying my new dishwasher and microwave. Thanks so much.
Great service from Evans! Knowledgeable and considerate of our needs. Thanks again!
Came in looking for a small Christmas present and came across a refrigerator. Mr. Haseeb Mohamed and Mr. Ritchie the manager was very helpful, professional and answered all of my questions. I made a purchase and I’m a very happy customer. I will be back for future purchases.
Such great customer service from Mr Josh and Mr Evens 🙌 we shall be back for more!
Evans was excellent. He helped me and my dad with our purchase
Evans !!!! The best sales person i have encountered in a very long time ANYWHERE!!! GO EVANS, Ill be back to PC RICHARDS
Great customer service from Evans and Miguel in electronics. I would recommend my friends and family to come to this store. 100% satisfied.
We really liked the wide selection of products in the huge Gateway store. Norbert took his time to explain all the options we had questions about. His kind expertise helped us make the best choice for us. My wife is happy, so I have nothing but good to say about our experience at PC Richard & Son!
Raheem is a great worker . I needed to buy a wall mount for my new tv I didn’t know which one to get and he knew everything good dude .!
Pan was great sales. Knowledgeable .. great experience. In and out
Ricky, and kasie are one the best co workers Ive ever experienced having
Howard was EXCEPTIONAL. He helped us purchase our stove and refrigerator and went above and beyond to help us stay within our budget and excellent quality. It was a great buying experience. Go to Howard!!!!
Evens and Richie were most knowledgeable and helpful. Definitely my recommended sales person.
Wonderful experience, went to find a good tv and Kasie helped me. very knowledgeable, kind and helpful employee, would definitely look for her when i need other appliances!
Mr Evens give me and my wife the best customer service he was very informative and knows his products will be back for my king size mattress
I had an issue with a stove that I purchased a bit over a year ago. I always purchase the service warranty for peace of mind. And thank God PC Richards corrected my issue immediately.
Pan very good help and great customer service love doing business with my guy
Josh and Ricky where a huge help my new mattresses is awesome
Evens was Excellent and he did a wonderful job wil be back for my mattress
Abdullah was exceptional. We purchased a refrigerator and he was highly attentive over the phone and in person. He was quick and efficient and friendly. I highly recommend seeing him in the Brooklyn Gateway Mall in NY.
Greatest and most patient customer service around!!! I asked a million questions and no one snapped or tried to kill me. Also made them demo the cleaning kit and all. I put em through the ringer and I must say they were outstanding in the customer service department. Miguel, Ricky, and Evens did ANY and everything possible to give me the best possible price for a Samsung QLED, soundbar, surge protector, and cleaning kit WITH delivery. Super friendly, knowledgeable and attentive, great experience all around!!! Thank you!!! 💙
Hello .my experience with this store was awesome.Abdullah took care of all my purchases and was very pleasant to deal with. Thank you Abdullah !!!
My salesman Evens was extremely helpful in my Frigidaire refrigerator purchase for my aunt.He was extremely patient with us and even volunteered to measure the doorways in her home for her. We enjoyed our experience in the Gateway store.
Derrick helped me get my p5, best employee at P.C. Richards.
Evens and Joshua were Excellent and helping me getting the best computer I needed will be back again for my mattress
My experience here was great. Evans did a wonderful job helping me get the refrigerator I needed
Josh was an awesome help I’ll definitely be back !
Norbert and Anthony were very helpful in assisting we with my purchase
Evens and Ricky did and Excellent job getting an a Ac for my son room
McKellen and Ricky was the best sales oerson I have entercounter at pc richards
Evans was excellent. Very polite, David was very helpful too.
Josh and Howard were a huge help! Definitely will be doing all my shopping with them for now on ♥️
Decided to drop in to see the new store and was greeted by Chris J who gave me the grand tour. He showed me this beautiful designer kitchen and took his time to walk me through what will be needed to get started on a build. Great assistance from the manager Ruby as well when Chris or I had any questions. I cant wait to begin building.
This place goes beyond customer satisfaction. Joel helped me from start to finish. Very helpful and very kind. I couldnt carry all my items. I told him I would be right back and tells me he was going with me to my car and brought all my items right to my car. Employee of the month goes to Joel. Thank you.
Hasseb is the best and weve been buying from him for 3 years. Hands down, he makes coming to PC Richard & Son worth it.
Just went to pc richard store #38 a salesman named pan was very helpful and very knowledgeable. A well-mannered. No other salesman approached us. You have a diamond there.
Haseeb service, patience and willingness to help and take care of all my needs was great!
Abdullah is the MAN....best customer service out of all of the pc Richards that I have gone to from Brooklyn to queens he is hands the beat....!some give this man a promotion
Services was excellent from Mr Evans. He was very professional and polite as soon as we walked into the store he attempt to help us immediately. He did an amazing job.
Evan Charles did a fantasic job in assisting my mother and I today on all the appliances we needed and we appreciate his friendly charisma
Howard was excellent to work with. I highly recommend him to anyone needing assistance at PC Richards!
From your employee here by the name of Howard recommended get a promotion or something in that nature alright man knows his business thank you
Joel! Very good sales rep, he knows his product well inform and knowledgeable!
Evan was very professional and courteous. Great customer service 😀
I was interested in buying a television and was greeted by Mike at PC Richard, he showed and informed me the details of a Sony T.V which was above my budget but nevertheless I bought it anyway. 10yrs later, I still have it with no regrets. I recently purchase a fridge and stove, Mike is very informative and knowledgeable about all PC Richard appliances, he gives suggestions to assist in the customer needs. Hes an excellent salesman.
Great job from Abdullah and Derek. I got everything what I was looking for. Thanks again will see you soon.
Josh and Tony helped me pick out Myt new headphones and the service was excellent 👌!
Joel was a pleasure to work! Will definitely come back here and ask for him! #joelisthebest
Most pleasant experience I have had in a store. Sales representative Mike Lee is very professional and knowledgeable. Sale rerepresentative Mike Lee was very helpful in helping me with my stove.
Evens was Excellent and making sure i get the best of mattress i needed for my family
Customer service is the greatest I’ve ever had in any store.
Norbert is, hands down, one of the best salesman who is patient & informative!! Much respect
Evens and josh did a wonderful job and helping me getting my computer love the service 10 stars
Loved my experience today with Ricky and Bryan. Super helpful!!! Thank you.
Breana & Robert Breana was very healthful. & Knowledgeable. I would recommend anyone to come by and see them great customer service
Norbert was a very pleasant and knowledgeable sales person who I Will recommend to my friends
Amazing service. I definitely recommend coming here for anyone. I would come here again. My favorite place
We came to PC Richards looking for a new fridge because ours broke down. We had the pleasure of working with Joel and he had the most patience with us and explained everything to us and showed us all the thing about the fridge. He was extremely helpful and did a great job!!! Excellent salesman.. didnt pressure us at all. If I could give him more than 5 stars I would.
Josh was very helpful today ; HIS Customer SERVICE WAS EXEMPLARY ! Josh went above and beyond to assist both me and my Mom. When you walk into this location please look for Josh because he is sure to make your experience smooth, efficient and pleasant!
Josh was extremely helpful … the best service I’ve had since purchasing anywhere
Joel was excellent today very informative and was extremely patient with my indecisiveness… thank you Joel of gateway will be back soon…
Russell was super helpful and made my experience worthwhile. Go see him
Evens has always been fast and efficient when helping my family here!
Kasie gave great customer service.helped me out with a TV
Excellent experience purchasing a mattress. Abdullah and Mike are very knowledgeable and helpful.
PC Richard is reliable and workers like Howard are an asset, I enjoyed my experience and is well satisfied
He did it again. My favorite salesman Norbert made my shopping experience enjoyable.
Pan is a great customer representative, helped me purchase new stove. Great employee.. he deserves a raise and employee of the year!! Thanks Pan!
Kasie is a great associate and she was very helpfu. Great customer service.
Kasie- Great customer service. She was very helpful and answered all questions that was asked. Thank you!
Evens was a great Person and was excellent in helping me get what I needed
Kasie gave great customer service she really helped us with the tv.
Evans was a great sales rep. Very professional.
KC was very helpful. Was able to get in and out with a new AC quickly!
Customer service was great. Pan was very helpful.
Evens is an Excellent sales person will be back for my king size mattress
Josh was most helpful and patient. He is an asset to the PCR team
Abdullah is a very good salesperson and excellent customer service. I got what I was looking for.
Total reviews rating 4.9
199 Reviews for P.C. Richard & Son 2023:
Review №1
2022-05-24What a phenomenal team! Russel my salesperson went above and beyond in assisting me in getting the right size refrigerator and timely. He is very knowledgeable and a true asset to this company!! The two techs that delivered the refrigerator were true professionals and very polite. I highly recommend them all. Thank you!!
Review №2
2022-04-02The customer service at this location is exceptional especially Joel, the rep that took his time helping us pick out a gaming PC for our son. He is smart, patient, knowledgeable, and courteous. It was a pleasure getting assistance from this young man. PC Richard is lucky to have such a dedicated employee like Joel. Thank you for your assistance and we look forward to returning to this location for future purchases. Great job Joel!!
Review №3
2022-02-21Abdullah was a great customer service personnel. Very informative, listened to my customers demands and expectations. Educated us on various products. Treated me and my son with care and value. Great service experience.
Review №4
2022-02-25Customer service exceptional from the time I walked through the door. I wasn’t forced to make a decision on the items I purchased. Derek was patient and explained the difference in the products I was interested and I was able to make a decision. Thanks to him I’m happy with my purchase and my son will be Ecstatic.
Review №5
2022-05-08The staff members are very nice but THE POLICYS THEY HAVE TO ENFORCE ARE HORRIBLE!!! This is for THE PC RICHARDS AND SON COMPANY, not the employees at the store.. The the extended warranty is not beneficial at all.. The washer i purchased in December 2020 was deemed unrepairable last week. The extended warranty i purchased didnt kick in until January 2022.. The company gave me a store credit less $25 of what I actually paid, which was to purchase a replacement machine. AND THEY PUT A 30 DAY EXPIRATION DATE ON THE CREDIT... WOW!THEY NOW EXPECT ME TO PURCHASE ANOTHER EXTENDED WARRANTY.. MEANWHILE MY INITIAL EXTENDED WARRANTY HAS ONLY BEEN ACTIVE FOR 5 MONTHS OF THE 2 YEARS. I TOOK A CHANCE WITH THIS COMPANY FROM A RECOMMENDATION FROM MY SISTER.. I CANT AFFORD TO PURCHASE ANOTHER PLAN. THEREFORE, IF ANYTHING HAPPENS TO THIS REPLACEMENT MACHINE.. IM GOING BACK TO HOME DEPOT FOR MY APPLIANCES..
Review №6
2022-05-08Yesterday, I shopped at the P.C. Richard & Son Gateway location, and I had a very favorable experience. Abdullah, one of the sales representatives, was patient, accommodating and very helpful. He listened to my needs and provided excellent service to ensure that I left the site satisfied. He even carried my purchase to the car in the rain.
Review №7
2022-07-07Great deal on my washing machine. The service was great. I enjoyed Norbert who help answer all my questions and he was knowledgeable. Pc Richard has been my favorite store for all kinds of appliances for more than twenty years.
Review №8
2022-02-23The customer service here was great. Howard was my sales representative and he did a very good job satisfying my needs re product selection, etc. I will definitely return to see Howard and of course PC Richard in general. Thanks guys
Review №9
2022-05-28Pan was an amazing service representative. He was warm considerate and deserves a bonus. He is very patient and excel at his job. Thank you Pam for your amazing work with my mother and I. Thanks Ricky for being such a good sport 🙏🏻🇺🇸❤️
Review №10
2022-03-27Evans was so amazing in helping me to purchase my TV. He was extremely patient, friendly and knowledgeable about the different TV brands and what would suite my needs. I will gladly recommend Evens to all my friends and family.Thanks so much :)