Kerbside pickup
Yes
P.C. Richard & Son in New York
Categories
Location on the map
New York, New York County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Service guarantee
Yes
Amenities
Wi-Fi
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 646-556-8049
Site: https://www.pcrichard.com/stores...
Site: https://www.pcrichard.com/stores...
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:9AM–7PM
- Sunday:10AM–5PM
P.C. Richard & Son in other cities:
Comments (199)
William C is an excellent customer service representative. He went far and beyond what he was suppose to do for his job. Im definitely coming back because of him. I am in real need of a chair I tried! Highly recommend everyone sees William
William C was an excellent salesperson. I came for a heater and a salesman told me that they didnt have it and they wouldnt have it until October. Before I left William asked how could he help and I told him what I was looking for. He went and got me a heater and now Im going to stay warm! Thank you William for going above and beyond! We will be back.
Dacia exemplifies excellent customer service. I wanted a portable air conditioner and she told me about several different products. The one I finally decided to get is perfect for my bedroom. The amount of coolness is exactly what I was looking for. Plus its not big and bulky. Representatives like Dacia makes shopping much easier and pleasant for the consumer.
William C is very kind and direct. He is very patient being that I am a senior. He is very good and doesnt rush you. I highly recommend him. If you go to this store ask for William. He is the best at the Harlem store. Corporate needs to give him a raise!
Had a wonderful experience with Dan (Danny). He was extremely patient and knowledgeable about what in wall air conditioners I needed. I can’t give him enough praise. Will definitely recommend Dan to my neighbors and friends!
I had a great shopping experience today. I was looking for an AC for my bedroom , I brought the wrong unit at first . I needed a 110v and I brought a 220v. Garrick the sales manager made this exchange stress free and easy going. It was a pleasure shopping at PC Richard in Harlem today!!
William C was very patient, very polite, and very professional. I enjoyed my time at the store it was well spent to get an AC. William really made it easy for me. I will highly recommend him hes the best salesperson and Ill be back.
William C service was excellent. It was like a breath of fresh air. He knows how to take your money well. Fully enjoyed my time, highly recommend!
Omg !!! Geovanni was just amazing. I loved his vibe and most of all his patience with me. Thank you so much !! AMAZING !!!
William C. was excellent! Helped me return my AC unit and swap it out for one that actually worked with my apartment’s windows! I came in ten minutes before closing, just hoping they wouldn’t hate me, and everyone was super nice!
I stopped by to buy a new microwave and William was very helpful! He answered all my questions and shared some helpful info. Then another associate helped me carry the microwave to my cab which was also quite helpful! An all around great experience.
William C was my salesman for my purchase of an air-conditioner. He was greatly efficient and courteous over the phone and helped me identify the proper unit for my home. I highly recommend him as he made the process seamless!
William C is well qualified, humble, hardworking and very trustworthy. I would recommend everyone go see him. Im going to tell all my friends and family to go see him. Im going to keep coming here to shop rather than the Fordham store because William is that great.
I’m very impressed with the service I received today at PC Richard Harlem. I Came to buy a dryer and Dan N.Y. Took care of me. He was very informative and helpful. I also loved his patience and understanding.
Dexter gave the best customer service ever! He helped me deliver my air conditioner’s. I really appreciate him because no one else was going to help me. Thank you Dexter!
My name is Edmund Simon and l recently purchased a stove ad refrigerator from your place of business in Harlem and Juma was the sales person for that transaction. I just wanted to say how satisfied my experience was and I didn’t want it to go unnoticed. He went above and beyond his call of duty to make sure l was completely satisfied. He is without a doubt the epitome of customer satisfaction and he is a n asset to your establishment and I hope is acknowledged for his professionalism.
Dacia was wonderful, such a great help. Her managers were also great they helped me with every issue I had so far. Just a lovely store and a great experience all around!!
Dexter was fantastic helping me today! I visited other stores and did not receive the attention and quality of service he provided. Hire several more “Dexters” for your stores! Thank you.
William C was very helpful and very considerate and very professional. He is very well-rounded. He will work out the sale no matter problem and I highly recommend. I will be back to do business with him.
William C is the best salesperson. There are guys that will go and say this is not their job or just give you some numbers to call when you need help, but William goes above and beyond with electronic needs. Everyone go see him he will take care of you! Thank you William!
I wish I could give Dexter 10 stars because he was really that great!!!! From the moment I walked in he gave me great customer service & really great prices on the stuff that I purchased. Please see him if you want great service & even better prices!!!! Thanks Dex.
I’m try to be loyal to PC richard but this one was not good. I was practically begging someone to check me out. It wasn’t good at all. They def need to pay more and get more applicats
Denise was my salesperson. She was extremely helpful and knowledgeable about the product I purchased. Her colleague Richard was very helpful by assisting me in putting the product into my shopping cart.
PC Richards Harlem was amazing! I was looking for a product for over a year and couldnt find it. I walked into this location and Dean and Garrick immediately assisted me and escorted me to it. The customer service was so friendly and informative. I will be coming here going forward for any of my future purchases.
Received the best service from Dexter. Had all the options I needed, best prices. Sure had the best customer service in PC Richard & Son at this location. Great!
William C has really good customer service. He made everything real smooth! I cant wait for my box spring. Thank you William!
William C is very very good. He got me a good price on my TV and AC and got me a deal on a pillow! Ill be back for a recliner once I get everything! Everyone needs to see William!
Dacia was the BEST! She was so kind and super helpful. I wanted a Windmill A/C unit for my window, and she certainly delivered. It was important that I got something eco friendly, so it was nice to see that they had it available in store.
William C is a great person and gives great service. He is very helpful and well spoken and made my purchase possible despite my budget. Everyone go see William!
DaCia was a pleasure to work with! Great customer service and answered all of my questions. If you ever need pillows or a mattress go right to her, shes the best!
I came to pc richards today and was looking to buy a smart tv. I had the good fortune of having William C as my salesperson. He was wonderful and very efficient. He was very helpful in picking my TV. He explained how to make payments so that I could get my TV today. On top of all of that he was very pleasant to talk to and my overall experience was great! Highly recommend!
This pc richard and son has made me very happy whenever I come here. I get everything from here. I never run into any problems or any bad behavior. The staff is very friendly and considerate. This time around I got a deep freezer from Mr. William C and he made the experience wonderful. Ill be back to get more things from him. Highly recommend.
Chad and William at P.C. Richard & Son were so helpful in choosing the right air conditioner for our apartment! Chad even recommended waiting two hours to turn on the A.C. to ensure that the liquid inside settles to prevent a loud noise when running the A.C. The process was quick and efficient! Thanks for a great experience, P.C. Richard & Son!
Dexter was a great help and helped get me what I wanted and answered all my questions. Next time Im gonna have to offer him lunch for his amazing customer services
William C was an excellent salesman. He was professional, knowledgeable patient and kind, very impressive young man. I will definitely look for him in the future.
Dexter was very patient with me when I was making my purchase today for a pair of Bose headphones. He gave me great customer service and I left with a pair of great headphones 🎧. See Dexter when you come here. Thanks Dexter!
Geovanni did such a great job! His customer service was great and explained the products in details. He let me take my time and i didn’t feel rushed to buy anything. I recommend asking for his service when going.
William C is great great help. He is a very detailed sales person and I really appreciate that. Makes me want to shop with him just for the service. I will be back!
Jayvon was absolutely amazing! He was patient and kind and guided us to the things that best fit our needs. If you visit this location be sure to ask for Jayvon. He is available everyday except Wednesday and Thursda, you will not be sorry.
Marc helped me find headphones that fit exactly my needs and within a great price. I even was able to upgrade from my original to a better set. I am glad I asked for assistance. Thanknyou so much !!
I would like to say Jayvon was very helpful. He explained the difference in the television and answered all my questions as well. He was great and PC Richards has such a outstanding employee.
OMG where do I start! The service was amazing! Dean and Garrick immediately serviced us and provided phenomenal customers service and guided us to the product we were looking for. PC RICHARD HARLEM IS THE BEST!!
William C needs 10/10. He has amazing customer service and I will recommending everyone to come see him. He makes your sale possible and goes far beyond. I will be back!
My boyfriend and I made a visit today looking for a water dispenser and a tv. Danny helped us out today and he was amazing. Every question I had he was there to answer and he even showed us sound bars to go with my new tv and helped us find the perfect one for us, thank you once again danny it was a pleasure.
We went into buy a new HD TV and William C. helped us out a lot. He answered all of our questions and led us to picking the greatest option available. He even offered us some add ons that would make the TV run better. He provided us great service!!!
Mr. Javon was very pleasant and helpful. He explained everything. He left nothing unturn...I was very satisfied and it is safe to say I enjoyed his service.
Mr. William is very professional, kind, compassionate and very helpful to me. I would recommend him to anyone that’s thinking of purchasing from the pc richards on 125th street. There should be more young men like him. He is an asset to your company!
William C was the greatest and good mannered. It was a good experience he knows what he’s doing and explained everything well! Good customer service!
Michael and Denise at the 125th P.C. Ricbards customer service. was superb. I walked in to look at something possibly for the near future, and I walked with the merchandise. I will recommend them to anyone who is looking for great service. Thank you.
Recently purchased an LG COMBO and a Frigidaire 12000BTUs AC from the Harlem store …my salesperson was a godsend.I thought I knew exactly what I wanted and got in the store and knew nothing .my sale person was helpful knew everything bout the products.GREAT SHOPPING EXPERIENCE PERIODT!
Dexter was an amazing salesman. He provided information we asked about the washer and dryer machines. He was very honest.Stacy was a very great staff. She helped me find a microSD card and she found a discount for me. I appreciate her service.
Dexter went out of his way & gave me great service!!! He was fantastic! Patient and kind. Please see him. Thank you Dexter!!!!!
Dexter was amazing at helping me with picking out suitable AC. Extremely knowledgeable and patient. Fantastic customer service.
Had a wonderful experience with the help of Juma at PC richard Harlem. Gave great deals and showed us why we should choose PC richard. Will definitely come again. Thanks again Juma!
They are an amazing staff!!! Ibra helped me with everything and most importantly answered all my questions and concerns!! Everything was super smooth and a super professional! Big Thanks guys and Ibra .
William C is a 10/10! He is the number salesman! Everyone go see him! Ill be back next month!!
I had an amazing experience buying my air conditioners! Ibra my sales associate was efficient, patient and knowledgeable.
Mark at the 125 PC Richard location was excellent. I was literally in and out with the air conditioner I needed. He was helpful, and patient.
Dexter really helped me out with my problem. Made my return simple and easy. He Understood what was wrong and fixed it. Thank you
Dacia helped me with portable ACs. She was very patient & knowledgeable in the subject! Please give her a raise & promotion ASAP! Thank You!
Geovanni was very attentive from the time I walked in the store , held great conversation while waiting for my product & if looking for help , look for him !!
Thanks so much to Dacia for her time and help finding a TV for my son!! Very thankful to her she was very kind and knowledgeable
Dexter resolved my purchase issues very easily and pleasantly. And the baldy is amazing!!!
Representative Dacia was amazing. Very cheerful and professional. It was a great experience
Great salesman Juma and great Mgr Chad who took care me getting my 2 oled tvIm so happy with this store in HarlemThank u guys
Very fast and easy transaction, would recommend coming her again. DaCia helped me out and made it very worth it coming here!
Dexter did a wonderful job helping me. Not too pushy and very knowledgeable.
Great customer service i got from sales man Michael. He took the time to sell the the top tvs being sold today. He was good with getting me to get everything i needed to have a great experience at home while watching my tv. I like the service i shall indeed return back
Dexter gave me and my husband great service. He went out of way to take his time to show us every mattress in the store until we found the right one for us. Hes the best! Please see him. Thanks Dexter!!!
Dexter Services was excellent. He is great and completely able to work with.
Dacia was very reliable and such a pleasure to shop with. I called early to check if there was something in stock. I was unsure about the product, but she walked me through figuring out the best options for what I needed. It was my first time in the store and because of her pleasant attitude Id like to come back to see whatelse Dacia can assist with. Thanks alot
Right after arriving in the US for the first time, I visited here to purchase some electronics such as routers and vacuum cleaner. The shop assistants were kind and friendly. I was satisfied with the products purchased here. Good place for the first-comers to the US.
Dacia she was wonderful she even helped me pair my device as I am a senior citizen I needed the help . Thank you so so much
Dacia did an amazing job helping us pick out our Mattress
William C is patient and knowledgeable. He has a good attitude with the customers.
We cannot say enough about our experience at P.C. Richard & Sons Harlem Store and our salesperson, William C. William was courteous, patient, responsive, knowledgable, organized & professional. He seamlessly led us through the entire process of buying our new refrigerator from purchase to delivery. He told us when we could expect delivery and then texted us later to tell us he could have it delivered one day earlier than expected. He responded promptly to our texts and checked in regularly to see how things were going. We highly recommend the P.C. Richard & Sons Harlem Store to anyone looking to purchase an appliance. Ask for William C.!!
I must say I was extremely surprised with the awesome customer service I received from the HARLEM location. From the time I walked in the door I was greeted. Then the Sales Counselor Mr. Geovanni greeted me with a welcoming smile he was very helpful and answered all of my questions and concerns regarding delivery. He even called days before to let me know the item arrived. Mr. Geovanni keep up the good work and ***** for Harlem PC Richard & Son. Thanks Ms. J
A big shout out to Dacia Sue from Harlem store. She is a pleasant and information sales person. She has made my tv buying decision so much easier. Thank you Dacia. 😁😁😁😁😁
Dexter was on Point, he provided me with all the information I needed to purchase the exact item I needed. An experience you can’t get from shopping online. Visit Dexter he will guide you to buy the right product for your needs.
Dexter went above and beyond his job to give me great customer service. He was kind and patient with me. He helped me with my washing machine and was very knowledgeable. Please see him when you get here!!!!!!
Came in today and met a guy with the same name as me. We must be related. His name is William. Hes a cool and patient guy and gave me a great deal. Everyone needs to go see him. Thanks again William!
Just left the Pc Richard and son Harlem location. Had a great experience with saleswoman Dacia. She helped me find some awesome sony headphones, don’t think I would have found a better set on my own. So thanks again Dacia!
I went in for a TV and got help right away. William assisted me in looking for the best TV that worked for my apartment. He was super knowledgeable and very helpful. 100% recommend.
Dacia WAS SOO AWESOME ! She helped me get the best deal on my laptop! Was very patient && knew her merchandise. Great ENERGY!! Good customer service!!
I truly did not expect to have fun picking out a new router this afternoon, but Dacia was so energetic and lovely that I couldnt help it! She helped me find exactly what I was looking for. Ill definitely be back the next time I need something!
DaCia was very nice and knowledgeable. Helped me find a laptop that fit my needs. Will definitely be back in to see her when I need something else. Thank you
Will C. Was so patient and helpful. He took the time to break everything down for me. Explained my financial options.Even thanked me for keeping the business in Harlem. Thank you so much!
The salesmen and the managers were amazing at the stores very much recommend for others to go
Dexter with the big Afro gave me outstanding service. He was patient, knowledgeable and very tall. Please see him when you come here.
William C does everything perfectly and is very fast. I’ll be looking for him next time.
William C.Was extremely helpful and patient. This is my second time using his services. When I come to the Harlem site, he is the person I perfer!!
Dexter with the great hair gave us very wonderful service. We recommend anyone to come and visit the store to get their products from Dexter.
Dacia was super helpful with finding the perfect washer when our current washer broke down mid cycle. Excellent customer service!
Came in to purchase a new AC and I was kindly greeted by all the employees from the door to the service counter. Dean the nice manager introduced me to William the sales man who helped me the whole time. William was very knowledgeable about the product I needed. It was good to have a pleasant and understanding individual to help me out. I appreciate the kindness shown in that store and I will always come back for more purchases.
Dexter gave me exceptional service. He was a big help and made my purchase easy.
I had a great experience with Sasha make sure you ask for her when you get there. She was very helpful and nice and so was her supervisor Dean excellent service.
Thanks for the help from Dacia and Gary!! They helped me with a whole TV set up, soundbar and all! We are super satisfied with the service from both of them, thanks again!
William C. was very attentive and patient in regards to helping me with my purchase! I came in to get a new mattress and TV for my apartment; the process was extremely smooth while he helped me get in contact with my bank to finance the purchase. Highly recommend going with William while visiting this location!EDIT (2/2/2022): Still highly recommend working with William C. :) Purchased a pair of headphone recently and things went smoothly.
I originally shopped directly on Samsung’s website, but I prefer to buy locally. I called P.C. Richard and Son (309 W 125th Street), and the amazing Michael answered the phone. He was very friendly, incredibly professional (as was everyone I encountered). Bonus points that Michael talked NBA Basketball and sneakers with us as well. I told Michael exactly what I wanted and the best price I’d found online. Not only was he able (with his Manager’s permission) to match the price, P.C. Richard and Son with Michael’s help beat the price by over $100! Our brand new 65” Samsung TV was in stock and came home with us that day.I called the store the next day and asked for Michael. When he heard my voice, his initial thought may have been that something was wrong with our TV purchase. However, I called to ask him if he had a Samsung sound bar in stock for our new TV. Once again, a lower price than I could find online was given to us. We picked up the sound bar and were able to watch our beloved Sixers almost as if we were in the stadium thanks to the amazing Michael and everyone else at P.C. Richard and Son’s store.Some unsolicited advice regarding buying TVs and soundboards: Buy the 5-year warranties. These electronics have become so complex, and the tiniest things can quickly go wrong. It may seem like a waste of money, but the peace of mind knowing such a high quality system is protected is unparalleled. P.C. Richard and Son will send a technician right to home to fix or replace your item(s).In sum, if the P.C. Richard and Son Store on 309 W 125th Street in Harlem sells it, go there and ask for Michael. He has your back and will set you up with whatever you need at an excellent price. I highly recommend buying from this location. You will not be disappointed.
Dexter was more than patient and helpful. I would like to work with him again.
Williams customer service was VERY excellent. He was very personable and patient. I recommend him for employee of the year!
DaCia and Chad gave me great service! They answered all of my questions promptly and they were very knowledgeable! Thank you guys for your amazing customer service
Dexter was amazing !!!! He was patient and he made sure all my needs were met. The service was awesome thanks Dexter
Dacia and Mike was wonderful they got me the package I needed and the price was awesome they are wonderful salesman please ask for them, they are very patient and they also work with your price!
Denise was very helpful in helping me find a AC unit for my apartment. She was very fast and proficient and walked me through the process with ease!
If they had more stars William C would get it. The best salesperson. Truly Excellent. Will be back
Dacia provided excellent customer service and was incredibly pleasant to deal wealth. An excellent retail experience thanks to her.
Mr. William C is one of the best people I have ever met. He gave me great service and Im very satisfied. I will return because if him. PC Richard is a great place to shop!
Geovanni was great help! Everything I needed he was able to answer quickly. He made me experience very easy
I came to make a purchase of a clerical chair however Dan NY was very helpful and attentive. Great customer service.
Sales woman was extremely happy and helpful. In fact it was an amazing pleasant experience. M. Jones
Dacia and Garrick have awesome Customer Service!! Helped us out with surge protectors, TVs and some brackets! Go see them when you’re in the area!!
Dacia helped me purchase a Samsung refrigerator and i was very pleased with her service!! She was king and helped me find the best solution for me!!
William C and manager G were total professionals and have great customer service skills. I am totally satisfied.
Dexter was super helpful and gave me great advice. Helped me pick out a tv and an ac unit. Great service!
Miss Dacia was an excellent sales councelor! She helped me with a mattress and Im coming right back to her to get it!!
Came in today and Geovanni was amazing with his customer service. Please come and work with him such an amazing sales person.
We came to buy a bed and Danny and his manager Garrick treated us great. Very knowledgeable and great deal.
Had an amazing experience shopping with Dacia today. She is awesome go see her when you come to harlem!
William C was a great help made the process a lot faster and was super friendly.
Thank you to William C. who provided great service. He answered all our questions and was very kind and understanding of what we needed. Very professional!!!
Dexter gave us amazing service from the moment we walked into the store, awesome personality and customer service.
Juma is amazing .He is right guy for me. Easy, patience and considerate . When you go ask for him for great service.
Dexter showed me excellent service 👏👌👍🙌. Hes really a great salesman.
Dacia and Chad helped me a great deal to find the best headphones for me! Love PC Richard Harlem!
Dexter really helped me with my broken stove. He was able to schedule a one to be delivered for me, which I really appreciate. Thank you Dexter.
I had a great experience with Mr.Geovanni. He was very professional, courteous and respectfulHe is an excellent worker.
Mr. Dexter and Decia were amazing people who helped me through the entire experience and helped me choose the best option for me.
Dexter was very friendly & told us all we needed to know. Very pleasant.
Dexter was very kind and patient with me when I made my purchase today. Hes the best!!!!
William C is 5 stars plus another 5. Highly recommended. I will continue to do service again and again with William.
William C is polite, professional, and patient. He deserves 10 stars. Highly recommend!
Dexter was great! Ill refer everybody to him. Please see him. Hes the best!!!!
Mr. William C is very professional and I definitely approve. Will recommend people because he is good with customer service.
Geovanni was amazing and his customer service was 100% on point. Definitely comong back to see him again.
Dacia helped me find a wifi extender and showed me options for routers. Had a great shopping experience at PCR Harlem!!
Excellent Customer Service for Ms. Denise Martin.
Dacia was very helpful and kind. Helped me find a Bluetooth speaker that fit my needs!
William C is very professional and present in the sale! He is very pleasant, knowledgeable, and knows how to greet his customers.
Sasha was a great help she assisted me with a stove and microwave. Thank you so much see u again !
I came to buy an air conditioner Dan Ny took care me with lots patience. Great customer service.
Dexter Stallworth is the most AMAZING sales associate! He gave me EXCELLENT service! 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Denise satisfied me as a customer and was very patient with the process and very knowledgeable, will be coming back for her!
I had the best experience with Denise, I was in 4 times before and didn’t because the energy was off, they were not answering my questions
Richard is a very good salesperson, my sister bought a TV for my mom, and asked about the promo and it was 6 mos I asked him could he extend to 12 Mos being it was a washing machine and air conditioner still being paid off the card. The manager said no, and didnt even tell us himself! I shop PC Richards on 84th and they had no problem doing so will not be shopping in Harlem PC Richards everRichard should be transferred working downtown with professionals just like him!! If it werent for him being so kind we would have canceled the order..thank you Richard..
I had a very good experience with Juma. He helped me find a perfect massage chair that was right for me. I definitely would recommend him
Dexter is great funny salesman. He was a great help with me buying a new TV for my living room.
William C. was a phenomenal and courteous salesperson who helped me with a purchase of a refrigerator. It was a seamless experience and very quick. Highly recommend this local Harlem store to meet all your consumer electronic needs. Their delivery schedule during this COVID-19 was fast and had many choices only 1 week away. When your refrigerator died, the delivery time is of essence. Thank you PC Richards for a great service and hiring a professional employees like William who listens, explains and delights customers.
Dacia she was excellent and great with time had me in and out the store with great friendly service
William C was a very good sales person gave me the best service possible always a pleasure dealing with him
Today I met William and he was excellent with the customer service. He went through everything with me with my washing machine and clearly explained everything to me. I really appreciate him and he needs to get this recognition. He represents PC Richard and Son beautifully!
Juma did an amazing job today! He informed me on which AC unit would be perfect for my apartment. Thank you!
Dexter was really friendly and professional. I would give him more stars if possible!!!!
Great customer experience, Dacia helped me right away with a fan, very professional and polite
Dexter with the amazing hair style gave me great service with my return. Thanks Dex.
William C and Mike are great sales people and have great customer service. They were very enthusiastic and were a great help.
Dacia and Chad helped me out. They were very pleasant and quick. Thank you
I came to purchase a stove and I was greeted and attended by Dan NY. Great customer service very knowledgeable.
William C gave excellent service. Was great help picking out AC. Highly recommend!
I worked with Chad he was very helpful and quick Im very happy with my purchase
Dexter was great rep and supported my family on making the best decisions for our new washer. We will forever be grateful for his service and professionalism. He was extremely funny as well. Nice guy. Thank you.
The gentleman William C is excellent! He is very patient and professional. I just couldnt make up my mind on a purchase and did like 3 different switches. He stayed with me till the end and didnt rush me. Im still ready to make another change, but I know hell be there for me! Everyone needs to go see William C!
Dacia was great! She encouraged me to measure my front door carefully before ordering a new refrigerator and gave great recommendations on the best fridge for my space. She made ordering easy. Highly recommend!
DEXTER gave me an amazing service and I definitely bought him lunch!! He was the nicest!! Definitely oook for him if you visit that place!
I worked with Dacia,she is very energetic and engaging it was very fun talking to her
William C was extremely helpful and professional! He stayed on the phone with me until we found the exact make and model that suited my needs for both a washing machine and a dish washer! His follow up and service are outstanding and I will definitely be purchasing future appliances from here! Thank you William for making my experience seamless and easy- much appreciated!
I came into the PC Richards in Harlem I had a great experience with Mr. Williams C he helped me with everything I needed he address all of my questions according to the stuff that I didn’t know about my camera I’m looking forward to coming here again and interacting with a lot of the salesman if they have his candor de demeanor it was a very pleasant experience I appreciate him for my purchase .
William C. helped me and my mama with getting a t.v. He delivered excellent and satisfactory customer service with professionalism and detail. She found her tv and he went ahead and got us 5 year warranty. Great employee and I highly recommend go to him for help with products. happy Holidays
William C is very nice and patient. He really understood what I wanted. Patient really is the key here because a lot of people don’t have it. He is also very knowledgeable about the products!
Dexter was a professional and gave me excellent service thank you so much
Wonderful Sells Named Danny was amazing and patient with our experience we will return again
Dexter helped me out in the store and is a phenomenal man! Helped me carry my ac unit I ordered online to my apartment up the street and was as friendly and caring as ever. Awesome help from everyone around the store while I waited—A+ experience :)
Dexter gave me excellent service. Very nice and personable
Dacia was excellent, very helpful and kind!! Go see her
Dexter and William exceeded my expectations yet again. The customer service is impeccable. Dexter helped my mom and I get a microwave for a great deal.... William helped me with my Apple purchase and gave me great information pertaining to the product. Thank you both William and Dexter.
William C. is an extremely capable individual! He helped me purchase several appliances as well as two higher-end pillows for my home. I greatly recommend working with him when visiting this PC Richards location. His patience and knowledge of technical products are unmatched.
William was great helping me. Gonna come back for more purchases.
My Customer Sales Rep Danny was very patient and was able to answer all my questions. I was very pleased with his service and recommend anyone shopping for appliances to ask for Danny. Great sense of humor and kind. Harlem PC Richards is a good stop and shop!!😁
Was greeted and helped by DaCia very helpful and knowledgeable. Thank youEdit: William was very helpful in fixing my headphones. He was super patient.
Dacia was very helpful and Nice!! Very awesome service, would recomiendo her!
I had great experience with Geovanni he help my mom with a new tv .and Dexter sold me a sound bar offered great service
I have had an awesome experience with Micheal Rodriguez. Its been a few weeks but the purchase I made was probably the most satisfying purchase due to his customer service skills . Hes so knowledgeable , very pleasant & easy going t. Thank you so much PC Richard! & Thank you to Micheal Rodriguez
Jayvon was very helpful! I came in and he made the whole tv purchasing experience seamless and easy. Thank you!!
DaCia was exceptional!! Gave me great service and I will be coming back to see her!!
William C was very welcoming and very pleasant. He was very patient and didnt rush me. He explained everything to me so I could make an informed decision on my TV. All the other stores around here dont know about enjoyable service. I would recommend William and PC Richard and son for all your needs.
I just got my bose soundbar 700 and wooferThank you juma for the best cu serviceWill come back for more
Dexter was an absolutely incredible Associate. He was patient, kind and provide excellent feedback and customer service. I’m looking forward to my purchases!
William C. was extremely helpful when I bought a fridge at the Harlem location. He made the whole process stress-free - thanks!
If you’re shopping for anything in this store ask for Dacia. She’s very easy to talk to, knows the products on the floor, and has great energy. I didn’t get the television I was looking for (it was discontinued), but I definitely got the info I needed to find an even better model. Five stars for the excellent customer service.
Total reviews rating 4.8
199 Reviews for P.C. Richard & Son 2023:
Review №1
2022-06-29Bought an AC yesterday at an awesome price with warranty. Chad is the man! He made sure it was connected to my cart appropriately and let me know how I should set it up. I’m sending all my friends in to Harlem to get their appliances, I know they’ll be well taken care of.
Review №2
2022-07-04This was an awesome shopping experience the salesman are very professional and eager to assist you. In addition, The manager chad was super helpful to assisted me as soon as I walked in the store. It was a pleasure doing business in Harlem!!!
Review №3
2022-07-16Dexter was absolutely amazing, I asked for a wall unit and he pointed in the right direction. He showed me different units and explained them all to me. I showed him the space I needed it for and he showed me exactly what I needed and helped out with a warranty. He even went above and beyond with a delivery. I’m very happy with the price I paired and the service that was give from Dexter. I really appreciate all his help today with my purchase.
Review №4
2022-05-22William C did great. He gave me a great deal and has a lot of patience. I really appreciate it. Not a lot of people a willing to work with the disabled and have a good attitude but William does. I highly recommend. Good job PC Richard, you hired a great asset!
Review №5
2022-07-08PC Richards has always been the best, independent store for appliances in Manhattan, and after several bad experiences, we have been careful to avoid the big chains, whose services, shall we say, has been less than personable. Yesterday, we spoke to Michael on the phone, and he guided us through appliances, patiently walked us through our options, and was present with us for two hours as we decided what fridge, dishwasher, and washer/dryer we wanted to buy. He took care of Certificates of Insurance, and worked with his manager to get the lowest price possible. We highly recommend him, and this branch (above all) of PC Richards.
Review №6
2022-02-20William C has been very helpful helping me decide on the best deal I could possibly receive. He was very polite and courteous. He showed me the differences between the mattresses on whether they were firm or plush. He helped me decide on a my mattress that I have been thinking about over a year.
Review №7
2022-05-02Dexter was amazing i cant remember the guy I met there a few months before cause he was horrible. But I came back and was hoping it would be different and Dexter was the right guy for me. Easy,patience and considerate even for stuff he did not need to be. When you go ask for him for great service.
Review №8
2022-05-18William C. was the salesman I worked with when finding a fridge for an anxious tenant. I explained what was needed and he was extremely helpful and easy to work with. We will definitely use PC Richard s for future order. Great customer service!
Review №9
2022-02-12Dexter was an amazing sales person. He was patient, honest, humorous, and accurate while working with me.I plan on seeing him next week for another purchase.I would definitely recommend him to my family and friends.
Review №10
2022-03-19This place is fabulous! Marc is a super knowledgeable and caring salesperson! I recently bought a new television from P.C. Richard’s. Marc not only made sure that I got the best deal possible, but he also made certain that I was able to get everything set up. I have to say that everything is working just fine, and I owe everything to Marc and the entire team at P.C. Richards at 125th Street. I highly recommend this store! Thank you!