Credit cards
Yes
P.C. Richard & Son in Oceanside
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Location on the map
Oceanside, Nassau County, New York, US
Payments
Phone: +1 516-764-3555
Site: https://www.pcrichard.com/stores...
Site: https://www.pcrichard.com/stores...
Opening hours
- Monday:9AM–7PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:9AM–7PM
- Sunday:10AM–6PM
P.C. Richard & Son in other cities:
Comments (199)
Chris and Derrick were the most helpful and patient people ever! They were very attentive to everything we needed for our new home and made everything so smooth from beginning to end. If you’re unsure of what appliances to go with for your home, than this is the place to go.
Great service every time!! Especially from the service desk. It was a pleasure dealing with Scott Gilbert. He is polite, helpful, and very knowledgeable. Super smooth transaction. All around great experience!
My partner and I went in to PC Richard in Oceanside yesterday to purchase an air conditioner. We needed a specialty unit for a slider window. We were in there for 20 minutes and no one bothered to ask us if we needed help with anything. One sales person looked my partner directly in his eyes and still didnt offer his assistance. 10 minutes later, two white women walked in and were helped immediately. PC Richard wont have to worry about us supporting their store. We got the message, loud and clear.We ended up buying the AC unit from Amazon for 100.00 cheaper, so in the end they did us a favor. I wouldnt shop here anymore even if you paid me.
The experience I had with Chris was awesome. He was very knowledgeable all the items that I needed and he made sure that I was taken care of. Thank you so much Chris. It was a pleasure and look forward to doing business with you in the near future.
I had a great experience with Glenn at PC Richard in Oceanside NY. He’s really great, helpful and very attentive. He gave us a great suggestion. We’re very happy with him and our refrigerator. Go see Glenn for an awesome experience.
The manager Pat was wonderful!!! I bought 3 Friedrich air conditioners last year and one of them malfunctioned. PC Richard stood by it and gave me a new one and did so quickly!!! They are fantastic and stand by the products they sell. I highly recommend PC Richard in Oceaside NY!!!!
I was in the market for to upgrade my home entertainment system. I only walked into this store to look and get some information but after speaking with Jonah at this PC Richards location, at just had to buy. He was super knowledgeable (I believe he was a manager) and even convinced me to get a slightly cheaper tv which allowed me to get accessories that I was better off with. Whenever I need things fothome entertainment, Im coming here
I’ve been buying appliances with PC Richards for over 20 years .. Rich F is the most efficient, friendly, knowledgeable and professional salesman I’ve ever had ! Also Chris the manger was amazing ! Greta experience today purchasing my washer and dryer
Scott B was awesome. Got us everything we needed and made great recommendations on mattress and we ended up buying it. Very efficient. Just the way I like to do business!
Will not be going back. Salesperson was pushy, rushed me and added things to my bill without asking me. Luckily I looked it over before signing, caught it & had it removed.Washer/dryer were delivered today but the dryer was damaged. I had to call the store to reschedule the delivery & the person I spoke with was rude and seemed like they didnt want to be bothered. Considering the product they delivered to me was damaged youd expect them to at least try to be accommodating or apologetic. The original lead time for delivery was a week & now we have to wait another 3 days.With the abundance of appliance stores in the area you can definitely find a better level of customer service & have a better experience for the same money.
Rich F and Chris were very helpful with helping us with best and most efficient, stove and stackable washer and dryer. As long time customers we will certainly be requesting Rich’s assistance moving forward.
Scott Gilbert is the best!! He not only give me the best price on large Cafe appliance purchase but also inform me about the huge rebate from GE on this purchase. I am looking forward for that and Scott will be my 1st stop for all appliance purchases in the future. Thanks you Scott.
This review goes out to the store manager Chris , assistant manager Pat and store employee Eddie . I was having an issue with a recently purchased tv and really needed help and these three gentlemen came through big time . Going above and beyond to help out a customer would be an understatement . Chris really did care about the issue I was having and handled it quickly and professionally . I’ve been a loyal customer to this company and todays experience was second to none . Thank again to the crew at Oceanside PC Richard and Son . AAA+++ !!!
Scott B. was a great salesman to work with when buying a new washing machine. He knows his products and got me a great price. Thank you, Scott!
Jeff Sugarman was very helpful and was able to quickly show us the choices we had with ordering a refrigerator which had to fit into a small space in our apartment. We were so happy to catch a good sale and get a quick delivery date. Thank you, Jeff, for being so patient and meeting our specific needs. You made our shopping experience easy! We will definitely go back to PCRichards and Mr. Sugarman for future appliances and gladly recommend you to our friends and family.
Chris the manager was extremely helpful and considerate with the understanding of my frustration and issues regarding my TV I feel he went over and above to get me results. He cares a great deal about the customer which unfortunately we do not get these days couldnt thank him enough thanks again p c Richard and Chris manager will highly recomend 👍
Chris is always a pleasure to work with. His knowledge of products, and inventory is superb. Working with him makes the process of buying an appliance simple.
Jeff was very helpful and patient as we came in with some questions that he hadnt heard before. He was very professional and worked with us to get the answers needed before we made a purchase. It was a very good experience.
What a great experience with Jan on Sunday , March 6th. He was extremely helpful and knowledgeable. I will be purchasing more appliances from Jan at PC Richard’s.
Keith was a great help. He was professional and made the buying process very straightforward. I will definitely come back.
Working with Rich F. Was a great experience. He was very knowledgeable and friendly. I would recommend seeing him for your PC Richard needs!
Scott B was very helpful in getting me the LG washer and drier that was most similar to my previous models. Great service.
Chris is one of the best salesman we needed help and he resolved our issue his hospitality was amazing and his partner derrick was wonderful we will definitely continue to do business with them
We called the oceanside store in NY looking for a Refrigerator.We spoke to Jeff Sugarman who was very helpful and courteous in finding the size and capacity and color we needed. We will recommend your store and Mr. Sugarman to our friends.
I worked with Chris, and it was an enjoyable process, he took care of me and made sure I had the right accessories to go with my TV. Will be coming back for all other purchases! A++
Jonathan (manager) was awesome. Very knowledgeable and definitely have a new customer. Jonathan is an asset to the company.
Mike B. went above and beyond for us with the purchase of our new grill! We will absolutely be contacting him for future purchases, as well as, referring our friends and family his way!
Keith was a great help with us choosing and purchasing a tv. He pointed us to a tv that was great quality and within our budget.
Salesman I dealt with didnt know what he was talking about. Wasnt knowledgeable on the tvs. Had to return a TV bc it was missing parts and then a different salesman found the TV I originally came in for that the first guy said he didnt have
The store manager chris was extremely helpful! Rich F helped with my checkout experience and made it lovely:) cannot recommend this store enough!
Keith is amazing ask for him he will always take care of you! Great experience purchasing my mattress!
Working with Chris was such a pleasure. He was very helpful, professional and friendly. Hopefully, this wont be the last time working with Chris. Thank you Chris!!
I highly recommend going to pc richards in Oceanside. Keith was great to work with. Chris was also very helpful. Definitely go see Keith before you go anywhere else. You will not be sorry.
Went in for an Ac and Scott Gilbert made our process so easy we were in and out in 10 mins and priced match our item!! I always come for my electronics !!
Terrible salespeople. They ONLY try to sell you most expensive items regardless if you know exactly what you want to purchase ahead of time.Stay away from this PC Richard. Very uncomfortable experience.
Mike is the manager and always helps us. He is absolutely wonderful and extremely knowledgeable. Always professional and answers our questions. Mike always tries to find us the best deals. This is by far the best PC Richard’s around. They are very lucky to have an employee like Mike he is the best!! Thank you for always helping us and taking care of us for all of our home needs!!
Rich F provided extraordinary service to our family. He was courteous, respectful, and most of all kind. He took time to understand the needs of my mother-in-law and ensured she was sold only what she needed.Thank you for continuing to make PC Richard a true family business.
My Salesman Tony is absolutely awesome! Tony is very professional and always finds what I need. Mike the Manager always works hand and hand with Tony to make my purchases happen. I’m very happy with that store. I have been shopping with Tony for over 30 years. ❤️Love Tony! Great Salesman and he loves serving his customers.
I have been working with Tony for years and he most recently helped me with purchasing all new kitchen appliances. As always, he was knowledgeable, quick to respond to all of my questions, and overall made the experience easier. At certain points during the sale, Mike was needed to help with delayed deliveries because of the pandemic and was extremely helpful. He was proactive, courteous, and willing to go the extra mile to resolve all open issues.
Always do all my electronic shopping at PC Richards. Jeff Sugarman is a really helpful and honest representative to deal with. He has been helping me and my family for just about 25 years. We trust him and the rest of the team at PC Richards. They have always been honest and treated us like family. Thank you for all the wonderful service.
I was in need of a new sound bar. My current sound bar which is 11 years old has been showing its age. I walk in and was greeted by this pleasant and knowledgeable person name Jonathan. I made him aware of what I was seeking. He asked what current TV I had so he can show me which sound bar set will work seamlessly with my Samsung TV. He showed me a couple of different ones but never pushed me towards any. I finally decided to go with the Q900T. Amazing choice and the no pressure from this store was unmatched. At the end I was able to found out he was in management and never acted like one. Now that’s how you lead by example!!!!!!!
Jan is my go to guy for many years. He is the best salesman I have ever had. He makes it so easy to buy appliances. We were looking for mattresses and when I realized that PCRichards sells mattresses now we went right to Jan Gilbert. I would and do recommend Jan to everyone. He is such a pleasure he goes above all the time. He has very good product knowledge and listens to you.
Jan helped us pick out kitchen appliances for our new kitchen. He was knowledgeable, listened to our ideas, and guided us toward the items that made the most sense for us. 5 stars!
Keith was exceptionally helpful and quick with getting me in and out with the best deal!
I was very happy with the service RichardF gave me when I purchased the over the range microwave.He even called when it came in.I was very happy with the whole delivery process as.
I’ve been going to the Oceanside location for years to purchase appliances, gifts and a bunch of electronics. I’ve always gone to Anthony Porti and he’s always treated me like family. The store manager Mike has also always been more than fair to me. Every single visit I’ve left there feeling taken care of. Thank you PC Richards for having an awesome staff!!
We worked with Richie V. at the Oceanside store and he was so knowledgable. I wanted to make sure that the manager knew what a good salesmen he was. He was very helpful when we were shopping around for Christmas gifts. We know exactly what we are going to get for Christmas based off of his sales expertise and plan on coming back to the store to make our purchases with him. Kudos to Richie V!
Couldn’t be more satisfied with the customer service and experience at this particular location. I walked through the store with my aunt, who speaks mostly Spanish searching for kitchen appliances and I was relieved when a salesperson, Jay, noticed me translating and took it upon himself to help my aunt find the exact models that she wanted. You could tell he was genuinely trying to help and not dish us out 5/5
We had the pleasure of dealing with Mike and he was simply the best. We were in the market looking for a new refrigerator and had a bunch of questions about a few models. Mike was able to answer them and help us pick the right model that works for us. This might have been the easiest and most pleasurable purchasing experiences we have ever had.
Always an amazing experience at PCR in Oceanside. Tony and Jeff are always super helpful and patient when helping us to make wise decisions especially about household appliances. Mike the manager is also awesome whenever we need any additional help with our purchases! Great to know these guys are right here in the neighborhood and always there for us whenever we need them 👍🏻
The manager Mike at the oceanside store is amazing....extremely knowlegabel and always helpful - and seems to manage his staff very well too as everyone is on their game!.Mike is the reason I buy all my electronics and appliances at PC Richard oceanside!
Tony was great as usual getting us everything we needed and answering all our questions. Mike the manager was also very helpful. We just sent our friend over to get a new washer & Dryer.
I always go to these guys for my appliances. They are a fair price and they keep their word. More than just a store. It is like going back in time to when things were normal.
I recommend this store for all electronic needs. I received knowledgeable and friendly service from Jonathan, could not have fulfilled my order without his expertise, will definitely return!
Stopped in for a Hail Mary after our kitchen aid built in fridge was unexpectedly cancelled. Thankfully we met Jan who was able to save the day and find us a built in that fit and didn’t break our budget. Couldn’t be happier with his service!
Anthony Porti and the Manager Mike were extremely helpful with me. They spent there time answering questions and assisting me with my Purchase. They were very professional, patient and kind. I highly recommend PC Richards of Oceanside.
Mike and Joe were fantastic to work with. The best pricing and customer service around! Highly recommended!
When today with my husband and meet Jan, he was just a nice person and very, very helpful and answer all the questions we had.
As usual, had a great shopping experience with Scott G. He’s helped us put our house together after Sandy & ever since from dishwashers to mattresses to tablets. Great knowledge, prices & service. Ask for Scott when shopping!
Just purchased a new home and came to PC Richards for new kitchen appliances. Scott Gilbert was super friendly and helpful. Highly recommend coming down and checking out the selection.
Jan was absolutely amazing..I purchased a Washer& Dryer and Refrigerator..I am SOoo Happy!!..He has the patients if a saint!!
Scott B was great. Excellent Service. Everyone is friendly and has a smile and is always willing to help.
Great service Scott G is the best. Always helpful and nice. See him next time you’re in there.
I thought redoing my kitchen was going to be a nightmare project. I was so lucky to be able to deal with Mike Berndt regarding my new appliances. I had so many questions and he was able to answer them all. It ended up being a refreshing experience. Thanks again!
The manager and team were very nice and helped me with everything I needed. Recommend coming to this location
John K. Was very nice and helpful. Store is very clean and organized. Prices are reasonable.
Went to buy a rare overhead microwave and they were able to get it the next day! Thanks Chris!
Went to the store met KeithHe sold me a great tvThe manager Chris gave us a great deal will be back for a new mattress
Went to get an AC. Superior service, knowledgeable and friendly sales from Rich V. Would recommend him to all.
Keith was excellent and was very helpful and accommodating. I highly recommend the PC Richard’s in Oceanside.
Jan was absolutely amazing, the most helpful salesperson I’ve ever had!
Rich V very helpful and meets all expectations of a salesperson very knowledgeable. Ask for Rich V when visiting the oceanside PC Richards
P.C. Richard and Son in Oceanside is my go-to place to shop for appliances. People always say “Why don’t you just buy your appliances online?” I tell them it is DEFINITELY worth going to this store. The deals are amazing and the staff is so knowledgeable. You’re not gonna get a better appliance shopping experience than the Oceanside P.C. Richard and Son
Keith knows hes stuff he is amazing . Very pleased with our purchase.
Just bought a TV with Keith … great guy , such a pleasure working with him
Rich V was amazing and Chris the manager was so helpful! Can’t recommended the Oceanside store enough
Great customer service. My family and I have been going to this location for years and we are never disappointed. Derrick greeted and offered to help me right away. He got me everything I needed and made the shopping experience quick and easy
Great store. Go to Keith he is very knowledgeable about their products!!
Jan was extremely thorough and helpful with setting us up with all mew appliances for our new home.
Rich F provided us with exemplary service. He was knowledgeable, helpful and courteous. Highly recommend him.
Jan was an amazing salesperson. He was extremely helpful and made the purchase of our new range and microwave easy and painless. Will definitely be back to Jan when we need to purchase a new fridge.
Just wanted to take a moment to tell u about my experience at your store I was introduced to Jan as I am shopping for matress tv and other items to furnish my sons new apartment. He is the greatest and knows everything about all your appliances and mattresses I could tell he has been doing this along time. I will always recommend him to everyone what a positive experience after going places that have no help and certainly people that know nothing about product knowledge ! Hope he is told what a great job he did explaining everything to me
The salesperson Jan was very helpful and I was pleased with the service.
Jan is awesome, we have been going back to this location and working with him for many years. He’s honest, trustworthy and very helpful. He will always call you back if he needs to look into anything for you. Don’t hesitate to call or visit Jan if you need anything!
PC Richardson representative was knowledgeable, professional and got me the best priced item.Thank you.
Jan was extremely helpful! Me and my wife just got married and he took very good care of us on our home entertainment system. Purchased a TV, sound bar and two TV brackets. Thank you Jan!
Tony has been helping me for years. There is no one better or more knowledgeable. Tony is the best. Mike is also superb and always happy to help.
I decided to go to PC RICHARDS today and I had the pleasure to meet with Phillippa from Acima. She was so persuading and made me feel like Acima was a good financial choice , unfortunately I got denied but the experience was great with her bubbly personality and jokes I needed a laugh that day. I honestly didn’t even care I got denied and I’ll most definitely try again one day :). The PC Richards staff there was amazing as well .
Keith was a great help! He was very honest and informative!
Another great experience with Toni Porti of Pc Richards Oceanside who I work with so many years who I am proud to say is a friend and as a sales person is trust worthy with great integrity and also to his manager Mike who is ridiculously helpful in assisting Everything we needed
We have been coming to PC Richards in Oceanside and Tony has been assisting myself & my family for over 20 years he is the not only extremely knowledgeable he is very professional and friendly which is the reason we keep coming back to the oceanside location. You are very lucky to have Tony a part of your team Im sure hes a great asset to your company!!
I had the great fortune of working with Jan. He was kind, direct, knowledgeable and very patient. He took his time with us and never pressured us to buy. He and his team are such an asset to our community. I’m grateful for my experience and highly recommend that you stop by. While all the sales people are great, I recommend that you meet with Jan. What a pro and on top of that he is incredibly sweet.
Def the best staff and store around. Richie VonSalzen not only helped me get what I need but he answered all my annoying questions with a smile ! We highly recommend the Oceanside PCR and thanks again!
Jans my go to guy. Helped us with a mattress and pillows. Just bought a house and Jan will be our guy for everything we need. Ask for Jan. He is great!
I always shop at the Oceanside store for all my appliances. Anthony Porti has always been the most knowledgeable and helpful salesman. Tony listens to your needs and finds the best products at great prices every time !!! If you’re in need of any appliances…. Go see Anthony Porti for the best buying experience !!! Thanks Tony !!!
Jan was super helpful in helping me find the Washer and Dryer I wanted in the price range I was looking for.
Our Salesman Rich, was EXTREMELY NICE., and knowledgeable. And Helpful.I would not hesitate in coming back and allowing him to help me.
Chris the store nanager is phenomenal. What a pleasure to work with him .knowledgeable, smart, courteous and cute
Jan was absolutely amazing! I was in a bind. My BBQ broke 4 days before a work party and he hooked me up over the phone. I didnt even need to go there. It is being delivered 2 days before my party. Thank you so much for your amazing professionalism and super fast service. I appreciate you and PC Richard!
The General manager Chris Tummolo, took great care of me. Great service and very professional.
Mike offered a wealth of expertise explaining the technology and how to use my item. Great customer service, professional, and knowledgeable with a gift in explaining sophisticated technology in simple easy to understand terms.
Derrick & Chris couldn’t have been more helpful and pleasant. Thanks for making this process simple!
Scott Gilbert was incredibly helpful and knowledgeable and answered every question we had while shopping for my new Samsung TV. I would DEFINITELY recommend going to him first if your shopping for anything!
Chris manager snd Keith sales person where very patient and caringPC Richards is my choice of stores..
Great experience at the PC Richard-Oceanside location. The customer service is top notch. I met Scott G. and Mike B. and they were able to help me find a new dishwasher at a terrific price. Scott took his time answer all of my questions and to explain the features until i was comfortable with the purchase. I highly recommend this store for your appliance needs.
Great store. Great service. Very nice people.
I usually try to educate myself before making purchases, but when it comes to appliances, I am not always so sure of exactly what to buy to suit the needs of my home. I came into this store and was immediately greeted by a very friendly salesman named Derrick who was very knowledgeable and courteous and helped me to find exactly what I was looking for. Derrick was thorough and patient and helped me to make an informed decision. I truly appreciated his efforts. It is rare to find such a high level of customer service nowadays, so I am very thankful to have found a place where I can count on intelligent and trustworthy individuals like Derrick to help guide me in the right direction when making these purchases. I am a loyal PC Richards customer for life. Thanks again!
Chris and Keith in oceanside - all i can say is ask for themThey make it work and they give you optionsCouldn’t be happier and I shopped around everywhere you could imagineSorry Bestbuy!
Horrible Service!I don’t know what happened to this company. They used to be great but now not so much. After spending over $10,000 on kitchen appliances, a washer and dryer I have had nothing but problems. The range hood I purchased months in advance was sold out underneath me leaving me in a situation where I had to pay even more for a mismatched hood. More recently I had an issue that required me to put in a service call on my extended warranty that I paid hundreds of dollars extra for. When the technician came he rang the bell once and left immediately without calling me to make sure I was home. Since then no one at PC has reached out to reschedule the service call. DO NOT SHOP HERE!!! You will be misled and their service department has apparently given up on servicing what they sell. Try Home Appliance on Long Beach Road.
Make sure you dont pay the price on the tag!Its like being in the Caribbean you have to haggle for the best price.But once you do you usually get a good deal.Great selection of all appliances and the sales folks are super friendly and very helpful and knowledgeable!
Richie V is a great sales associate. I opened up my first PCR credit card with him, bought a mattress, new TV and many other things. He’s been extremely helpful. Highly recommend reaching out to him if you ever need anything!
ScottB very patient and helpful in showing me different dishwashers. Answered all my questions.
Our experience at P.C. Richard & Son of Oceanside has always been a positive one. Tony has been selling appliances to our family for years. Not only is he extremely knowledgeable, but he is also kind, courteous and professional.
Came to purchase a Refrigerator for a new house and the manager Jonathan helped us tremendously with going over exactly what we needed and at a great price point. I would recommend anyone to come to PC Richards Oceanside and let Jonathan help you with your next purchase.
Pleasure dealing with Tony. Always a great place to buy whatever it is you need. Do yourself a favor and come to this location. You will not be disappointed.
We came in one day not really sure which brand we wanted and thanks to an excellent salesperson, Scott B. we were not only informed but we were provided with excellent customer service. It was a pleasure dealing with him and look forward to purchasing with him in the near future.
Jan was great. Very helpful and guided us to the best TV for the price. Thanks again!
Good looking store , makes me feel good walking in where I know I’m going to get treated right and great pricing . Crazy world we in now but P.C. Richard and Son still making it happen.
Rich F helped my husband and I but a new grill for our home. The experience was everything I’d hoped it be considering I know nothing about grills. Rich was honest and to the point in getting us what we needed. Highly recommend working with him and the rest of the team at PC Richard to help you with your appliance needs!
I’ve gotten Tv’s, speakers, and a washer dryer combo to name a few things. Friendly and very knowledgeable staff! Never disappoint!
We had the most amazing experience with your associate Jan. He was above and beyond helpful and made this experience a great one.
A+ service. Wonderful assistance from Chris Tummolo. Fantastic deals!
Amazing customer service despite nothing being in stock anywhere else they managed to get me what I needed as quickly as possible and it came even sooner than I imagined
I came the store to buy an OLED TV and have P.C. Richard&Son mount it on the wall. I didn’t know the difference between different brands at the store. Jonathan approached me and asked if I need any assistance. I was amazed by the extensive knowledge Jonathan has about the OLED TVs. He explained the differences between them , even asked me questions to make sure I am getting the right TV. His genuine effort, professionalism and knowledge about the TVs helped me decide to get the 55” LG. I am grateful to the time he spent with me. I command P.C. Richard&Son for having someone like Jonathan work for them. I will definitely come back to him. Amazing experience.
PC Richard Oceanside is the best store. They are the most professional and knowledgeable and always there to help. I always go see Stu when shopping there, he is the best and makes every experience seamless.Just to update this review, recently bought a lot and introduced people to Tony and Mike and they are both amazing. Super helpful and attentive!!
Tony at the PC Richard’s store in oceanside is always very helpful in assisting me to chose a refrigerator , stove and and 2 TVs,. He is a gentleman and very smart.Thank you Tony!
When buying an appliance with an extended warranty from PC Richard & Son you should consider the following: once your appliance needs repair, you are sent off to deal with an 800 # (prob in India). As I currently am dealing with this situation, it takes approx. 3 weeks to have a technician come and assess the issue. The technician does not bring any tools to try and remediate the problem while on site, instead they put in ANOTHER work order for a follow up appt. This requires another call to the 800# waiting on a long hold and then another 3 week wait for a free technician to perform the repair once parts are received. This is like a 7-8 week process. Who wants to wait that long when an appliance breaks?MY recco: go buy your appliances at Costco. If it breaks you bring it back and you get a full refund or a brand new device, for large appliances, they even come pick it up for you. Theres no waiting, no headaches with india customer support. Customer service always wins in the end and PC Richard customer support is absolute Garbage.
Rich F was extremely helpful in finding us what we needed. Great experience!
Mike and Rich F went so far out their way to make sure all our issues were resolved. They worked to locate and replace our refrigerator. I would never shop anywhere else than here with their help.
Anthony Porti was patient, knowledgable and very helpful during my struggle for appliances. Great Customer Service.
Just want to give a thumb’s up to Jan from the Oceanside store! He helped my husband and I get the perfect refrigerator for our kitchen! Actually he helped us out with another fridge to put in our garage a while back as well. Thanks Jan... always helpful and a pleasure to work with! Have a great New Year ! 🎉
PC Richards in oceanside has provided me the best services and products. Richie is very helpful and knowledgeable. Highly recommend
Recently went to look at appliances. Needed a refrigerator, dishwasher and stove. First as soon as you walk in you’re greeted by the sales personnel but not in an evasive way. Just they are available if you need them. I did need help and not only was the sales team responsive and knowledgeable, the store Manager Mike cake over to check to see how we were going. In the end, the prices were right and was going to be an say of looking we ended up buying.Really easy-going, no pressure experience. I am always happy when I shop with PC Richard & son!
Tony was very patient and answered all of our questions. Great customer service. We did end up purchasing a fridge.
Although the on-the-floor service was great, I experienced horrible phone customer service. I purchased 3 appliances and needed to make an update to the order. I called the store, and I was passed over to 5+ different sales associates. I was on hold for 43 minutes and had to dial back 4 times. The salesman, Keith became irate and refused to speak with me because he was with customers at the store. Also be weary of their guarantees. I was guaranteed a deliver date but all of a sudden there was a problem with an order.
Rich was the salesman I worked with. Knowledgeable, patient, and didnt try to push anything on me. He explained the differences in large screen TVs to me and I actually learned a lot. The delivery people were unbelievably awesome as well. They made sure everything was clean, they were friendly, fast, and also patient with my questions. Overall, I had an excellent experience with my purchase and installation, and I will definitely go back in the future for other appliances.
Jeff was extremely knowledgeable and helpful we just bought a house and needed everything. He helped us and got us a great deal, can’t say enough good things. Will def be back for him, and definitely will recommend him when I can.
The staff at this particular PC Richards is outstanding, particularly the manager Mike Burnt! He was extremely helpful and accommodating! We will not go any place else to get our appliances!!
Thank you PC Richards for hiring the lovely Jan. He was an absolute treasure and made purchasing our new fridge a delight.
Jonathan Rodriguez, tne manager at the Oceanside store consistently provides superb service, always ensuring a great buying experience.
Chris and John gave the best service ever thank u I appreciate it
Jonathan the manager is Fantastic!!! Great advice on the appliances I was looking for. Will be back for more stuff! Thanks
I had some issues with my service and ended up needing a new dryer. Patrick, a manger at this store, could not have been more helpful and accommodating. He gave me a very good price on the dryer and was able to have it delivered within a few days. Patrick followed through on everything. Will definitely go back
Customer service is amazing! Especially the people in the electronics section, they are always super helpful and friendly.
Scott G and the Manager Mike provided excellent service. Scott addressed all my questions and concerns. I did not feel rushed and I had his undivided attention. When required Mike the store Manager demonstrated the same efficiency and professionalism. I highly recommend them both.
PC Richards in Oceanside is always my go to! Today I was helped by Jan and he was great, knowledgeable and just easy to work with. I bought all my appliances with him and will go back to him for when I need anything else. I highly recommend PC Richards and when you go ask for Jan you will be not be disappointed!!!!
Jose our salesman was very polite and explained everything to our satisfaction. In the future if we need another appliance we will beback.
Mike was amazing and made the process of buying a new stove so easy. I highly recommend going to Oceanside PC and requesting Mike to help you out with anything you need, he made this stressful process completely stress free!
Scott G. Was very good at helping us find exactly what we were looking for. He was very knowledgeable. We really appreciate all of his help.
Store is great. Scott G. Is outstandingKnowledgeable, friendly with great prices.Always a pleasurable experience.
Anthony PORTI and his manager Mike were extremely helpful and knowledgeable and made the whole buying experience a pleasure.
Jan is an outstanding salesperson. We have purchased items from him on several occasions. Most recently, he assisted us with the purchase of a top of the line Friedrich air conditioner with delivery, installation and a service contract! We will be back in the spring to purchase another from him to replace an old one we have discarded. Jan is professional, knowledgeable, friendly and a gentleman! Kudos to him for taking such good care of his customers!!!
Jan was very helpful with my washer/dryer purchase.
Mike helped me quickly replace a broken washer even during the holiday rush and supply issues. Excellent support!
Excellent service and prices. The manager Jonathan was very accommodating and made sure I was 100% happy. Will recommend to all my people.
Jan was wonderful. He was extremely knowledgeable about the Washers & Dryers I was interested in and so I bought the dishwasher too. Gave me a decent discount too. Would definitely go back.
Went out of my way to visit the Oceanside location due to the impeccable customer service. I have dealt with Steve for years. He has worked with us through practically every renovation and upgrade we have had in our house. I have upgraded countless TVs and refrigerators in my lifetime and will continue to make my way to Oceanside PC Richards when I need a new appliance or I have a little extra money to burn! The folks over there are really well versed in all the products they carry. They walk you through how the product suits my needs rather than pushing the sale. I have and will continue to recommend this store to my friends and family.
Mike and Tony are absolutely wonderful! I had to purchase everything for a kitchen along with a washer, dryer, and TVs. They were thorough And so beyond helpful I couldn’t have had a better experience. I highly recommend the PC Richards Oceanside location!
Always helpful good 👍 prices
Scott G - Salesman. Great experience dealing with Scott. Knowledgeable about the product I was looking for and made it a totally hassle fee purchase experience.I’ve shopped at Best Buy in the past, but will only shop at PC Richards going forward.Thank you all at the Oceanside NY store for an exceptional experience.Chris Wagner
My experience at p c Richards was amazing. My sales rep Jan was wonderful and so patient with all my needs and questions. Really tried to help me save my money and budget for what was best for me. Two thumbs up
Rich F took great care of me and my fiancé
Our salesman Keith went above and beyond with his outstanding customer service, very patient and helpful helping my elderly mother by phone, with the purchase and delivery of tow air conditioners during a pandemic. Very thankful for his patience, and expertise.A pleasant experience overall. We will return here for our future appliance purchases.
Jan is an amazing salesman !!! Have used him over and over throughout the years, and every time hes straightforward, accomodating and friendly !!!
Anthony was very informative and helpful about an appliance we were purchasing. Will ask for him again
Couldnt ask for nicer people. Great service great information. Absolutely recommend. Worked with Mike and Jose
Jan was very helpful today! We had a lot of questions and he was able to answer everything perfectly!
Keith was very helpful with our TV purchase. Great price and great service.
We went in to get a television and mattress. We worked with the manager Mike B and Rich V. Both were extremely helpful and knowledgeable
I went to PC Richards today and was helped by Jonathan. By far, one of the best customer service I’ve received . He was professional, friendly, and helped me with what I needed. Thank you!
Ive been here several times. Once I left with the purchase of a refrigerator. A washing machine and dryer will be needed soon. Very polite and professional staff. I really like this store.
Pat and Keith are very helpful and greatTo work with
We LOVE Steven King!!!!!! We have been dealing with him for YEARS!!! We have referred so many friends and relatives to go to him and he is always so helpful and honest. He has also introduced us to Mike B...... another AMAZING sales associate. We love them both and can not rave enough about them
The whole sales approach is antiquated and ineffective.. the inventory system is ancient (cant filter an appliance by color and certain feature!) and sales personal mansplaining is not very appealing (just had to put up with it in the 90s, but now its just easier to avoid the whole experience).
Jan was super knowledgeable and helpful. Took his time answering my questions and gave me a great deal! Thank you!
Always go there for our electronic or household needs. Every time my family has spoken to Keith and he is always very helpful! He has helped with the purchase of a tv, kitchen appliances and washer and dryer. Very knowledgeable!
Just wanted to Thank again Scott B. for helping me out with my purchase. He was very clear explaining the differences between the many brands available.
Needed a mattress in a pinch. Mike and Jeff got me in and out fast with an awesome mattress great price and delivery. Going into stores is a pain during a pandemic, felt safe the whole time. I’m coming back here whenever I need anything for the home. Highly recommend. Excellent service.
Jan was very nice and pleasant. Will shop again
Rich V. Is the man you want to see! Friendly, knowledgeable and patient… what more could you want in a salesperson!
Rich v was a great rep highly recommend him. We had a great experience with my family 🙌
I have been going to PC Richards in Ocean side for many years because of Steve. He is professional, friendly and knowledgeable about the products. I travel for quality service. They have a nice team. I highly recommend them.
Steve is the best. I’ve been shopping from PC Richards for years and have gone through many salespeople. They were all good but there’s something about Steve that makes shopping there so much easier. I refer PC Richards to everyone. You are far and above better than everyone else out there.
Mike is the most helpful and responsive! Love working with him and at the Oceanside location.
We recently completed an apartment renovation and ordered many appliances from various places including the large chain retailers. P.C. Richard & Son provided the best service overall. All their salespeople were great and delivery service was super efficient.
Rich F excellent service, courteous, knowledgeable.
I’ve been buying appliances from PC Richards for a lot of years now, always my go to.. I used to go to the Leviton store till the best sales person I know, Steve King move to the Ocean Side store. Come in and ask for Steve King, he will rock your buying experience forever. Straight to the point 1,2,3 done ✅
The best service!Rich at the Oceanside store was very helpful in selecting my new refrigerator, he guided me though all the brands and options. He is my go to guy for appliances and TVs too.
Tony was very helpful. I needed a fridge and microwave and he was knowledgeable and courteous.
Total reviews rating 4.9
199 Reviews for P.C. Richard & Son 2023:
Review №1
2022-04-08I can not stress enough how great Keith Lowenstein was. He is an honest salesman. Keith did more than right by me and my wife. The delivery was also just incredible. The installation was perfect and I was given important information on all the appliances we had purchased and delivered. Will definitely return for more items.
Review №2
2022-03-06Highly recommend Jan, a long time employee, when shopping for appliances or anything else you may need. We purchased all new kitchen appliances over a year ago with him and he has gone above and beyond for us. Jan made sure to get us the best price, even called me a few days later when the price dropped to price match my purchase. When we had an issue with our dishwasher, Jan was able to help us schedule service and later order a replacement when it could not be fixed without additional costs. Will continue using him for future purchases and recommending to family and friends.
Review №3
2022-04-13Chris the store manager was awesome!He didn’t waste anytime with me and was able to get me what I needed. Personable, responsible and of his word. The gentlemen that brought my appliance out was also very positive and upbeat and assured me that he would get what I purchased on my vehicle. Would def do business at this specific store. Way better service that any other PC I have ever been to, even including the deer park store! This PC richards rocks and so does Chris and his team!
Review №4
2022-01-09Jan and Michael are definitely people of great integrity and stand behind what they sell and make recommendations on what is best for the customer not for the salesperson!I have worked with Jan as my main salesperson for a couple of years now and he consistently goes out of his way to ensure I get the best deals possible and I cant thank him enough.Michael, as a manager. also has the type of integrity and personality that will keep you coming back to the store again and again. Im
Review №5
2022-04-02Highly recommend Chris with anything you may need. Iv purchased a few items with him in multiple stores he’s been employed for many years with PC Richard’s and has gone above and beyond for me as well as my family. Chris has always made sure to get me the best price. I highly recommend him to all my family and friends as well as my co-workers. He the man to go to for my future purchase!!
Review №6
2022-06-04Chris the Store Manager and Rich V are the epitome of the “Customer Service”. I had to order a replacement Dishwasher and Microwave during Oct 2021 where getting stock was an issue. Rich V set our expectations for delivery and installation. He kept us up-to-date all the way. Kudos to PC Richards for hiring top notch people
Review №7
2022-02-12PC Richards stepped up their game today and showed that they do believe in taking care of their customers. Senior sales representative Jan and Manager Chris were both kind, patient and supportive through a challenging service issue my husband and I were having with our washer. We walked in to the store unhappy but walked out very satisfied. Keep up the great work and thank you!
Review №8
2022-02-26It was a wonderful and easy experience working with Chris the manager. He was attentive and knowledgeable about the different mattresses they offered. He made the process super smooth and simply. I’m definitely coming back in the future.
Review №9
2022-02-25I went to P.C. Richard & Son to buy a new TV. I was very pleased with the customer service from manager Jonathan. He was patient, professional, and knowledgeable. He answered all my questions and made sure I was satisfied with my choice. If you need any appliances or TV this is the store to come to, you will not be disappointed.
Review №10
2022-03-26Highly recommend .. Oceanside store. Ive been working with Scott for over 10 years. Very knowledgeable and always gets the best price in market!! Cant wait for my new dishwasher. Thank you. Scott!!