Kerbside pickup
Yes
P.C. Richard & Son in Bayside
Categories
Location on the map
Bayside, Queens County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Service guarantee
Yes
Amenities
Wi-Fi
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 718-224-6400
Site: https://www.pcrichard.com/stores...
Site: https://www.pcrichard.com/stores...
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:9AM–7PM
- Sunday:10AM–5PM
Other Appliance store Nearby:
P.C. Richard & Son in other cities:
Comments (199)
Ron, helped us find our washer and dryer. He was so helpful when his store was under renovation we made sure to find him in Bayside to help us purchase a new sound bar. Ron is extremely patient and kind, he answered all of our questions, and we did not feel pressured to make a decision right away with any of our purchases. We would highly recommend him for all of your PC Richards needs.
Louie was our salesperson and he did an exceptional job. It’s not easy trying to pick a mattress but he helped navigate us through the process. He addressed our concerns. He’s got a great sense of humor and it was a pleasure having him assist us. He’s definitely have an asset to your team.
I saw the amount of great reviews that christian had on the website. And they werent lying! he is such a sweet heart and truly cares for his clients. he has a tremendous amount of great knowledge and takes a lot of pride in his work. I will definitely pass by and see HIM for my future purchases.
Was looking to replace couple of appliances in my kitchen. I already knew the brand and the models that I wanted, but no knowledge of how the process worked. Louis was very helpful. He explained how the process works and answered all questions that I had. He made it very easy to process the order. Next time I will ask for him.
My wife and I are in the middle of a move and we purchased an appliance bundle with another store. Unfortunately the sales man at the time said all appliance were in stock except the dishwasher. We purchased anyway because our concern was the fridge. A week later we received an email that the fridge was on back order and would not be available for 3 months. My wife searched everywhere and found it at PC Richards. Our sales man Louis told us he would be getting them in stock and put us on a list. He went above and beyond. Calling me and reassuring me that he will let me know when they would be available. I will be moving next week and because of Louis we will have our Fridge. Louis is the definition of customer service and I will definitely be a returning customer because of him.
Just bought a whole set of kitchen appliances from this location and so satisfied with our experience. Kazim Ali (sales representative) gave us a great discount and helped us with choosing the right appliances. Thank you for everything!
Sales Associate Mrs Winsome was extremely helpful from the second I walked in. I ordered a Laundry machine combo and she set me up, and gave me a great deal. I also want to thank the Manager(s), there was a man and woman aside from Winsome that made this possible. Thank you!
This is has been the smoothest and most genuine buying experience I have ever had buying anything. The atmospheres and knowledge of the staff especially Jake and Nujhat from electronics made my buying experience easier and less stress on my brain. Sorry Best Buy this is where it’s at!! Thank you
Mike Greenfield Bayside store 17 best salesman. Helped out with purchase of a new range and dishwasher. Honest reviews and fast checkout. Delivery was in a day. Go see him today. Ask for Mike G.
Christian was a true professional throughout the whole process of sales to installation of all appliances we purchased. It wasn’t about the sale for him it was about making you feel like family which he did with ease. If we need anything further we would come back for him.
So I have had a crumby week my fridge and TV broke down. I had just done a big grocery shopping everything spoiled. But luckily I went to PC Richards and these two amazing women helped me out. They went above and beyond to help ease my stress and let me leave feeling a lil lighter. The manager Sarah Sanchez helped me so much, with her friendly and amazing representative Winsome made my purchase effortless. I even left with a lil something extra and they didnt have it in their store so they called everywhere to find just what I needed and got it for me. I always go to PC Richards but finding these to women makes me want to shop here more. Sarah being one of the first latina managers, Winsome and the whole staff truly make it so easy to feel like family. So if you have any home or electronics needs go to their location on Francis Lewis blvd and ask for Winsome and Sarah they will take care of you!!!
We were greeted by Ron! Ron took excellent care of my mom! He assisted in helping her get the right AC and even a perfect chair recliner! He explained everything about the delivery in detail and also answered any question we had! Thanks Ron!
Winsome helped my son and I find and purchase the perfect tv. The entire experience was relaxing and easy. When we arrived, we were greeted respectfully and professionally, and when we left to load the car we were assisted by someone professional as well. It was all around a very good experience. Thanks to everyone at PC Richard & Son in Bayside.
Purchased all my kitchen appliances as well as a washer dryer combo unit. Mr. Thaung was our salesmen and really went above and beyond to help us and ensured we were 110% happy and satisfied. The store manager Paul treated us like family and made the entire experience amazing. On the way out we had a conversation with another sales associate named Allan who is extremely knowledgeable and friendly. He gave us great recommendations for future products that we will need. Extremely knowledgeable in all of their products that they stock. We are beyond satisfied with our experience. Way to go Bayside Pc Richard!!
We had a wonderful experience with Darryl at PC Richard’s. He is very professional and super hardworking. We bought a refrigerator and an air conditioner. He was very patient and knowledgeable and he explained all of the different options! Thank You Darryl!!
Kazim Ali was my salesman… he was helpful, knowledgeable, and kind. He made what could have been a very stressful situation very pleasurable. I will definitely look for him the next time I shop P.C. Richards!
I’ve purchased thousands of $’s of appliances from this store. Think twice about buying an extended warrantee contract from them as they take their time setting up an appointment. I spend almost $5000 on an ac 2 years ago and this will be the second time this year that it stopped working and I still have 2 weeks before the scheduled appointment. I paid $1000 for this 5 year service contract, which is a lot of money. No one ever picks up the phone in their corporate headquarters so good luck getting someone to call you back. My next step is contacting the N Y State Attorney General.
I have never been more satisfied with the service at PC Richards than I was today!!! Allan was phenomenal and fair!!! He never tried to upsell me! I came in to buy one tv and because of his knowledge, expertise and amazing personality…:I wound up buying 2 TVs for me and one for a friend!!!! Please make sure that when you come to shop at PC Richards on Francis Lewis Blvd. and Northern Blvd. in Bayside you make sure that Allan takes care of you. You won’t be disappointed!
Michael was amazing!! His customer service was best in class and the manager Sanjoy provided us with the best deal. If you are looking for any new electronics, go and see Micheal!! I recommend him.
This Francis Lewis Blvd P.C Richard and sons store is always my first choice as electronics store, because its near to house. But I never got this kind satisfaction before. Nujhat, was just a amazing staff I have ever seen with a great knowledge. She explained every pros and cons about the product I want and she suggested a great product which I actually needed. Just a amazing service. Thanks for hiring this kind of helpful person.
Louis is a good sale rep. Good service and be patient with the customer! Able to help out with the customer’s need with the approval from his supervisor. Please look for him at the branch on Francis Lewis Blvd.
This PC Richards store in Bayside has great service, my salesman Mario was awesome to answer all of my questions since the minute I walked in, and throughout the entire purchase/delivery process. There are many challenges to get appliance in today’s covid related shortage, but Mario made the process much more pleasant. He’s now my go to person for all of my family’s purchase needs! - Update few months later, Manufacture sold lemon product and did not want to take responsibility, Mario and PC Richard Team never abandoned me and helped me with replacement quickly, Mario is always super responsive and helpful, I will always come to him whenever we need anything else for our home. Thank you!
Always shop here in Bayside. The professional people here are kind and caring and do not force anything on you. They explain your purchase. Recently I purchased a gas dryer Mr Aly or Ari was sooo kind and helpful. My delivery went smoothly with Carlos and his partner who were on time polite and gave me details about my new dryer. Highly recommend… Ask for Ari when you go. He was so helpful and professional
Christion , a sales associate at PC Richards store is very very helpful , kind and professional . He executed my order so efficiently on the computer , I felt very confident about him and felt very lucky that I was in right hands .Very much thankful to him for giving me his services.Wish him all the success n promotion in his job . 👍I am giving him ⭐⭐⭐⭐⭐ for his services.
Kazim Ali was very helpful with our new dishwasher. He didnt hesitate to consistently check discounts and backorder statuses for multiple units as my family and I considered various mmodels.
Allan is super helpful and knowledgeable!! He helped me pick out a TV perfect for my apartment and took his time to explain everything. Highly recommend this location
The best PC Richard & Son. Kasim Ali is the best salesperson, very accommodating . He knows what hes doing. The prices are very competitive. 99% of my appliances at home is from there.
Alan is an incredible individual who loves to help all customers in such a caring manner. Anytime you need help with purchasing any items, Alan is the best!
Louis was very knowledgable, patient and customer focused. I would recommend you working with him when shopping at P.C Richard & Son. We were very happy with his service.
Thaung was extremely helpful during our multiple visits. Paul and Allan also helped us out during our purchase. I was extremely pleased with everyone’s kindness and patience towards us!
Allan did a great job of helping us out picking out a great TV on Memorial Day. Thank you for all the help and giving us a great deal!
What a great experience as I came in I had a smile from everyone in sales and cashier demand they treated me like a neighbor and I was given my item I bought within 5 minutes and had a nice chat with the store manager and I say check this store out
Louie was so patient and very well informed while helping us find a TV, sound bar, and toaster oven! Plus his ponytail is his trademark! Jealous of his hair 😅
I needed a mattress. Salesman ALLAN helped me out. He is professional and knowledgeable.Ask for ALLAN every time you go to Bayside.
Went to buy an AC unit for my parents. Met Louie and he helped me out immediatey, got me a great price and even helped with the financing.
Needed a washing machine. Picked one out and was checked out quickly. Good prices. Clean store. Nice staff.
Louis was a great rep! He got the exact air conditioner we needed quickly and efficiently !
Allan did a wonderful job helping us with our AC and Television! Truly an A+salesman
They did an amazing job installing my alliances. Movers were very accommodating and fast. Explained how everything worked. Mario was a great salesperson. He was very helpful and was very knowledge about the products he was selling.
Darryl from the Bayside location, was very helpful in helping me purchase a washing machine. He gave me 2 other options to consider along with the one I was originally looking at. I went home and decided on an LG without the agitator. The reviews online from many different sites were all very good. So I went back and purchased the machine. Can’t wait to get it!
Came in today to purchase a television and was very impressed with Allan. He immediately assisted with me and offered an abundance of knowledge regarding my purchase. In the end i walked out with a better unit than i came in for. Allan was great. Thank you guys for the wonderful service
Always have a good experience here. They get me exactly what I need or get it as soon as they can. Very helpful with electronics and a particular shout out to Allan, who is very clear and always tries to hook me up. Highly recommend working with him.
I came in last week for a new washing machine and was helped by Allan at the Francis Lewis Blvd location. He was so knowledgeable and I was in and out with what I needed. Great customer service, no hassle, and Allan checked in days later to make sure I got my delivery on time. Will definitely be back
Came today to purchase a fridge and Christian helped us out. He was VERY patient, polite, and he was not pushy. He helped us by showing us what was available, within our budget, and the appropriate size which shows he was knowledgeable. Overall, great experience today!
Allan helped me get a great deal on the refrigerator I was after. Solid dude, and a great experience. Much better than dealing with the manufacturer directly and WAY quicker delivery. Shop local.
I came in to the Bayside location recently to purchase a new TV for the house and had amazing help from Allan! I was kind of dreading it because I hate being pushed by salespeople and I genuinely didnt have much of an idea of what I was looking for. From the start, Allan educated me on the different models and didnt try to oversell me but actually asked what Id be using the tv for so he can find what works best for me and my family. He even worked to get the TV delivered before the holiday so I can surprise my husband. Great customer service and would recommend Allan any day!! THANK YOU
Muhammad was a big help with additional info.... And I thought I had all the answers. Lol. He honestly made the whole process fast and simple.
Allan Kinkela assisted me in a purchase and he was extremely friendly, professional and knowledgeable about the products. I couldn’t have asked for better assistance and I look forward to working with him again! Excellent job Allan! Keep up the great work!
I shouldve known to go to this particular location for my TV and appliance needs. I called in to check if they had a specific Sony TV in stock and Paul was able to confirm they had one left. I drove to the store to purchase it and Boris was able to help me finalize the transaction.Both Paul and Boris are great, and buying from smaller businesses that employ exceptional people like them help me feel more at ease compared to big online only stores.I will update my review once the TV is delivered!
Allan was very helpful. Went out of his way to search for the refrigerator I needed. Before arrival, he telelephoned me to see if I had a change of mind as far as an extended warranty and after my refrigerator arrived, he gave me a follow up call. Thumbs up for PC Richards in Bayside.
Great service from Mario! He was a great salesperson, but my overall experience was not good. I ended up buying a Bosch dishwasher. During the installation, the Buckleys workmen damaged my countertop, but say they are not responsible.
Excellent service! Had an issue with a product I ordered for delivery and brought it to this store for an exchange. Micheal was very helpful and tested the product to make sure it worked before i took it home. Highly recommend this location!
Allan was terrific and knowledgeable about the latest TV technology. Came in for 2 televisions and left with 3 TVs and an awesome soundbar.My office has never looked or sounded better!!
I brought my mother in law in to get replacements for a clothes washer and dryer that were damaged during Hurricane Ida. Our salesman Thaung was very helpful but not pushy. He was knowledgeable with all the various brands and features of the washers and dryers and was upfront about pricing. He got us the features we needed in the price range we wanted. The manager was great as well and was able to get us even more savings. Great experience and would shop there again.
The only reason I keep coming back to buy appliances or anything electronic for last 15yrs is because of customer service provided by Mohamed Adenwala has always been helpful in providing the right choices for all my rental properties. I even have bought mattresses as well from him. Amazing no hassle person. Wont sell you anything you dont need. Thank you.
Sales person Alan was amazing. He sold me a great Sony Bravia with an amazing price. However the TV was damaged. PC Richards did the right thing. The came deliver me a new TV and replaced it on the wall. I will definetely shop at this store more. Adk for Alan.
Bought my parents a new TV for Christmas and Ron was so helpful with selecting one within my budget that they would enjoy. Very knowledgeable and nice to talk to. Thanks Ron!
It’s no surprise this store has been around for so many years, the staff knows their market and customers well. Ron had us in and out within half an hour, his first suggestion was exactly what we needed, he didn’t try to upsell us and didn’t pressure us at any point in our interaction. He was friendly and professional, I couldn’t ask for more out of the experience. Thanks Ron for saving our Christmas and helping us lay our dead refrigerator to rest.
I went into this PC Richards on Francis Lewis Ave today to accompany my neighbor who couldn’t drive herself to help her buy a microwave. Our sales man Mario was attentive and understanding and made sure My neighbor chose the right microwave for her that she could use on her own because she lives alone. He brought the box out and even carried it to my car for us. She also needed a new laptop and Micheal who helped her with that purchase was also wonderful. He was patient in helping her find the right device for her and her needs. hWhen she decided on one he brought the laptop out and set it up for her and installed and antivirus program for her. She was very happy and pleased with the customer experience at this location. I was very impressed as well with how friendly and attentive everyone was. If that wasn’t enough a separate issue occurred where I locked myself out of my car and all the sales staff was so helpful they let me use the phone to call my husband and even referred me to a nearby auto shop. They got my neighbor a chair to sit and wait, they helped me out through to the end until I was finally able to get an auto repair shop to come and get my car opened. Over all great experience with Mario, Michael and the whole staff here.
Mario and Paul were great. Since I walked into the door I felt welcomed and was approached by a sales representative. Bought a brand new stove that was on sale early for Black Friday that self cleans and has a air fryer built in! Also got two nutribullet blender combo for my families restaurant that works great for making our sauces. Will be back soon for some more deals
The P.C Richard in Bayside is amazing, excellent customer service couldn’t ask more kind people. Two associates Thuang and Nujhat helped me earlier today and were both so kind. Highly recommend this store.
Bought a tv at PC Richards Bayside. Thank you Mario for your help and for your great customer service.Came back to the store to get a cordless phone on 01/27/2022. Awesome service Mario. Thank you.
Winsome was great help for us to purchase a large TV, very knowledgeable and nice! Thank you Winsome of PC Richards of Bayside!!
Great service from Mike and Nujat. They were very helpful and Welcoming. Going to shop here again.Customer service is real nice.
I wanted to look at the mattress and sales person, Allan was so patient and knowledgeable. He helped me pick out which one was best for me. Ask for Allan, you won’t be disappointed.
Mike greenfield is one of the best associates and very funny. Always attentive, honest, and pleasant to deal with in bayside Pc Richard !
Sales person would force to sell antivirus with new laptop. So better order online and pick up at store. If they have it in stock, its ready in 1 hour
Darryl helped me and he gave us a good deal that was within our budget. He was friendly and very helpful. N
Fast service and got a great deal on a Google Chrome. In and out in 10 minutes! Curtious manager and knowledgeable sales person. Thank you
Winsome was very helpful today great personality, and help us to find exactly what we were looking for, will definitely come back and see her again the future
Mario and Sara were an amazing help in choosing the perfect mattress! They have great options and amazing prices!
I was welcomed and attended by Darryl W. at the Bayside PC Richards store and his white glove service was beyond expectations. He spent over two hours making sure that I was comfortable with every purchase I made. He was committed to the transaction as if he was taking care of a family member. I highly recommend this store and Darryl for every purchase in Bayside PC Richards. They cater to every client with patience, friendliness and professionalism.
Sara and Louis are wonderful people they made this experience unforgettable an unbeatable price. I am very happy I thank thank them from the bottom of my heart
Allan helped us out getting a new TV. He did a great job and was very helpful.
Louis was the best! He helped us buy our kitchen appliances and was extremely informative and helpful
Saw salesperson needed paper on the store door and inquired by calling the store, but they were not kind and just directed me to apply on the website, and when I had difficulty finding where to apply on the website, the manager just kept parroting the same words - just go to the website and search. Not helpful guidance at all and I was put off by their standoffish manners, decided not to apply
Recently had new washer dryet and refrigerator that we bought installed. The salespeople and delivery and service people very professional very satisfied
Great experience with Jake! Found what I needed and gave me advice on other PlayStation related issues. Give the man a raise!
Louis was very helpful and professional. I will definitely reach out to him for help when needed. Great job.
Jake was very helpful in helping me choose a tv for my daughter, showed me all my options. Thanks ,Jake for your patience !
Purchased a gaming system. Great experience. Very helpful associates. Definitely will return for future needs.
They should have,a nice coffee for customer this New York,and other places ,also they give not just coffe(cookies too).
Louis was very helpful and knowledgeable with my ac purchase.
I called the store inquiring a few questions and Moushira was an amazing help. Answers all my questions thoroughly and made my experience amazing.
Purchased a refrigerator today!! Thaung was amazing!! Easy process
I had a great experience with Thaung as he helped me choose my a/c! Very kind and helpful!
Allan helped me with my washer selection.He is very knowledgeable... ask for Allan
Just adding to this previous post because I am unable to leave multiple reviews for a company but I cant stress enough how helpful Mario is. He is the only reason I shop at PC Richard!!Have nothing but good things to say about this store. If youre looking to buy from them ask for Mario. I recently purchased 2 sets of kitchen appliances from him. He was very helpful in making the purchases being that one set of appliances needed to fit through a narrow stairway. He was also knowledgeable of the appliances purchased. He continually followed up with me because one of my refrigerators was on backorder. He also went as far as checking to see if the price dropped on any items purchased without me even knowing and they did! He gave me a price adjustment and credited me back for the difference. Five stars for awesome customer service!!!!
Thanks to Mohammed for making our shopping experience, exceptional, enjoyable and successful. He diligently secured the proper paperwork for our Co ops COI. to make the delivery seamless, we will definitely continue shopping at PCRichard with Mohammed as our salesperson in the future ! Happy New Year!
Christian was wonderful! He helped us order our new fridge and handled everything. He made it so easy for us!
I worked with Mario at the PC Richard on Francis Lewis Boulevard…And he 100% met my expectations… He went above and beyond helping me get my dishwasher and refrigerator where none were to be found… he always called me I didn’t have to call him… Excellent customer service… And wonderful products
Allan was very knowledgeable with acs and helped me pick out an appropriate unit for my room. Highly recommend!
Louie was an amazing sales rep…he knew exactly what we were looking for …great personality ! Ask for Louie ( the guy with the awesome pony tail !)
Allan was very knowledgeable and extremely helpful in selecting me a AC unit!
I always go to louie in bayside and gets me good deals and a nice and pleasant worker who doesn’t rush and have went to him for 20 years
Very good sales person, make feel that iam buying my TV, and my Sound bar with subwofer..No pressing to sell it to me...Manager person good personality..Very good service..Thanks PC Richard & Son....
Went in to buy my mother a fridge for her new house and Christian helped me picked the perfect one! He was super knowledgeable and pointed me in the right direction with what size fridge to choose and what features would come in handy.Surprised my mon and she was super happy. I will definitely go back to buy appliances for my home in the future.
Bought 2 refrigerators today. Mario was a great help, very thorough, & informative. He answered all my questions & made sure I was taken care of. He was also able to set up speedy delivery for me. Thanks for your assistance.
Sinencio gave a really good service for my new laptop amazing personality and great energy in this store.
My experience with Mike G was great. I ask him to research for a refrigerator for a apartment with limited space. He listen and found a perfect fit plus early delivery was set up. Thank you!
Mohammed was a fantastic salesman! he was very thorough , he answered all my inquiries and he was friendly yet professional … I will definitely come back to this location and look for him the next time I need help! Great customer service!!!!
Allan was excellent. Set me up with a great new air conditioner.
I and my husband went to look for kitchen appliances for our new house, Christian approached to us for help as soon as we enter the store. He was very knowledgeable about what he is selling to us and very helpful. It was very good deal and in our budget. I wish every store provides great customer service like him. We are looking forward for fast and smooth delivery for our appliances. Thank you Christian.
They had want I was looking for. Fast buying process and very quick delivery my saleswomen was excellent very happy
I just purchased a refrigerator today and my salesman Allan was great as usual. I have purchased from him many times in the past. Always a pleasure
Louis @ PCRICHARDS has been my sales person for the last couple of days and he’s always been a great help in terms of excellent advice and help understanding the product.I highly recommend Louis, go see him.C.
I bought my refrigerator from PC Richard &Son from 42-99 Francis Lewis Blvd, Bayside NY. I was very happy with my purchase! The sale counselor Thaung was super helpful!! He explained me well about different refrigerators I was interested in. He measured all dimensions in detail to make sure it would fit right to my current space. It’s a great experience and I would go back again if I need any other appliances, electronics, mattress, etc.
Well stocked showroom.Mike G is a really great salesman with fantastic knowledge on absolutely all of the products.The company backs all their products and are very understanding.I have been doing business with Mike for over 30 years.
Great Service. Darryl was attentive and spent all the time needed to ensure we were satisfied with the selection of A/C and TV sets. Definitely returning to the store.
Louis is the best! Do yourself a favor and see him for all your appliance needs. Simply amazing and helpful.
Louis was extremely helpful and patient.He was very knowledgeable worked with me to find the right product for my needs
I came in for a stove. Ran into a salesman named Allan. It didnt look like I would get it in time for christmas. However, he made a few phone calls and guess what Im going to have a brand new stove for Christmas. Anytime you come into the store ask for Alan.
Came in for a tv, didn’t wait long before Allan noticed me. He came right over and I was in and out in less than 15 minutes. Excellent service.
Louie was a great salesman in achieving out goal of upgrading our old television set to the newest model. He gave good advice on the price differential and viewing quality of the new set.
When I walked into this PC Richards I was very frustrated. I went to 3 different stores prior looking for a particular colored appliance with no luck. When I walked into the appliance section Mohammad was the first to greet me with a smile. He asked how I was and how he could help. I told him my situation and he immediately sprung into action and began searching the inventory. He was able to find it within minutes and even helped carry it out. He displayed an amount of care and dedication that I had not seen at the other stores I had visited. Honestly I won’t go anywhere else for and appliance needs after such a great experience. From the front desk to the helpers, everyone cared about us which seems to be a rare thing these days. Check them out and ask for Mohammad!
Speak to CJ about all your bedding needs and preferences, and he will make sure you are satisfied. As always, the store makes you feel like family as soon as you walk in! Sales prices and helpful staff make this your one stop for appliances, bedding and entertainment needs.
Had to get a new laptop. Jake M was highly helpful in navigating me through the many options In their computer selection .
I am remodeling my condo and bought 6 appliances, my salesperson, Louis was extremely helpful and knowledgeable. Louis helped me find the appliances that best met my needs and budget.
Just purchased a fabulous Samsung TV, customer service was great! Mohammad was very helpful, professional and knowledgeable. He helped guide us through, our purchase went very smoothly. Id like to give ashout out to manager Sonjoy for his professionalism, thenk you!!
Been coming to this P.C. Richards since I was a kid. So basically over 30 years. It’s a neighborhood staple, with friendly sales staff, great delivery and installation service, and reasonable prices.Mario helped us out with our mattress purchases today. We initially asked if Tuong was working, because he had helped us the day before and also during other previous appliance purchases. But Tuong was off. However, I was pleasantly surprised to see Mario give credit to Tuong. That was a very fair and decent thing to do. That’s another reason we keep coming back here. And it’s just nice to support local, family owned businesses.Thanks Mario and Tuong! We will certainly be back for more products for the home!
Allen did a great job He helped me with all my needs. Very knowledgeable. I highly recommend to ask for Allan for all your needs.
My husband and I had to buy new kitchen appliances. Winsome walked us through to find the best appliances for our space within our budget. She was patient, informative, and kind. We ended up deciding to change our purchase the next day, and Winsome was happy to help us. Despite the change, we are still expecting our delivery on the same day, this week. Great customer service!!
Ron was very helpful in helping us purchase a new AC unit.
Both Allen & Christian were outstanding & very helpful, went out of their way to give the best deals! Explained everything ! Show the love & buy from them!!! Thank you guys!!!
I went to this PC Richard to get my first washer and dryer ever and CJ was extremely helpful! I didn’t know the first thing about how washers and dryers work or even which kind would be best for me or my house. He took atleast an hour explaining everything from top to bottom and I trusted his advice perfectly! That was about a month ago and I as he said, the appliances work perfectly and I haven’t had any issues. I’ll definitely be going back to this location and go CJ for my future appliances and also recommended my friends/family!
I recently purchased a LG dryer from this location. Christian was exceptionally helpful in helping me find the dryer that matched my needs. He was friendly, efficient and I left as a satisfied customer with the dryer of my dreams.
Ron was very helpful professional and very courteous I will come back and see were on again thank you
Thank you for your help Mario! you doing very good good service to us even with my family business too.
Just bought a French door—-LG Fridge. Sara the manager is very sweet and professional. She explained all the details about the fridge. Mario also helps us in choosing the right fridge for us. Thank you Sara and Mario. Excellent service!!!
Allan from PC Richards in Bayside was the absolute best. Took his time and was honest about everything. Bought a great tv and left more then satisfied!
Mohammed and his team do a great job. Knowledgeable and always helpful. Will shop here again. Thanks!
My husband and I went to PC Richards at the bayside location. We met a salesman named Allan. I cannot emphasize enough how well we were treated as new customers. He did not rush us making a purchase. In fact he took his time to explain, and discuss with us our options. In the end we purchased exactly what we were looking for. Allan is kind, courteous, kind and very knowledgeable. I highly recommend anyone looking to purchase from PC Richards to as fir Allan!!!
Prichard bay plaza was the best when it comes to warranty, each I I went there with warranty issue is always take care of immediately by a guy call ABBEY AND THE MANAGER NIK ,they are the best.
Pleasant experience with Louis. Gave me some insight on manufacturers warranty and did not pressure us into buying more than I need. Service was quick and straight forward.
Mario is the reason I shop at PC Richard. I purchased appliances from him 3 years ago and whenever I have a problem with any of them he always manages to help me out and resolve the issue no matter how big or small. If you need to make a purchase at PC Richard ask for Mario!
They have large selection of electronic and appliances. Staffs are generally helpful, but it can take a while to get a hold of them. And you need to have a staff to buy any of the more expensive items. They were pretty great with keeping a record of customers. U just gave them my phone number and delivery was set up quickly using my previous purchase information. Of course the delivery was free. Not sure its free everytime though.
Thaung was extremely helpful and helped me get a fridge and cooktop in no time and helped me to arrange pickup on same day!
I had the pleasure of meeting Jake when I came to visit. He was very attentive and put a good face on the company as a whole. P.C. Richard is often a great experience anyway but this has become my location of choice!
Alan was was very helpful and informative of what I needed. I will be back soon, anyone that wants excellent service ask for Alan!!
Ron was great and knew his stuff! We’ll definitely come back.
I have nothing but good things to say about this location. I have brought my televisions, air conditioners deep freezer and my cat napper recliner from here.My last purchase was a television and sound bars plus mounting equipment. Boris was my sales person and he was fantastic. Very professional. 5 Plus for the Bayside location
Can’t say enough great things about Allan and the service he gave us! We were in and out with a brand new fridge within a few minutes. Even in these crazy covid times Allan was able to get us our fridge delivered in a day since we had an emergency. Thanks for all your help!!!
Mohamed Adenwala was amazing and very helpful. Jim Baylis here. My wife and I purchased a new dishwasher. Mr. Adenwala directed us to a quality product in our price range. He was patient and listened to our needs. Excellent salesman!
I worked with Darryl and he was very helpful. He was excellent, the best service ever.
When you go to PC Richards at the Bayshore Store (42-99 Francis Lewis Blvd, Bayside NY) you MUST ask for Sarah Sanchez. She is amazing!!! Sarah is informative on all products and is polite, helpful and considerate with your needs and requirements. Sarah is always professional and conscientious from start to finish. Due to COVID, I purchased appliances over the telephone. I purchased these appliances for my mom who is 94 years old. The communication was clear and she would ask questions regarding my mother’s needs. Her suggestions have always been on target. I can always trust Sarah due to her great work ethics. Thank you Sarah - we could not be happier with all the appliances we have purchased at PC Richards through you. We highly recommend Sarah Sanchez to all our family and friends!!! Sarah’s the best!!!
My wife and I tried a number of merchants in the area and the place where we received the service we expected was at PC Richard. Louis (Louie) was not only a salesman, but also an advocate, who got us the appliance we needed and had it properly installed. We are looking forward to our next project - a combination washer-dryer. We will keep you informed as to how that goes. Thank you PC Richard. Oh, and Son.
Christian was great. Super helpful. Will buy with him agian.
I’ve been working with Christian at this location for 2 years now. He always take his time to explain in detail all products. He is extremely professional, friendly and highly knowledgeable on all products. He makes the buying process extremely easy. I highly recommend seeing him for your next purchase of any products at pc Richards.
Mike G was knowledgeable, professional, courtesy and a man of his word. We appreciate this great experience with Mike. We will recommend our family and friend to shop at PC Richard Bayside. Thank you!!
Came in to get a TV and Louis with the ponytail hooked us up real good. He gave us all the information we needed when it comes to buying a tv. He knew what he was doing and we were happy and satisfied with our purchase. Thank you very much Louis with the ponytail!
Was in store today to purchase some housewares, wonderful service and great managers
Ample parking, was looking to purchase a refrigerator with a particular size. They had a few to choose from, unfortunately they didnt have the one in stock I had my eye on from their website. I opted for a Maytag instead. Darryl was very helpful in showing me a few that matched my dimensions. Great store!
My family and I recently purchased several appliances from this PC Richard location and we could not be happier with the service. The staff was extremely knowledgeable and completely understood our needs. Julio, in particular, took great care of us and made sure we received everything we needed (including the accurate electrical wires we needed and dryer vents!). I would highly recommend this PC Richards location!
Went to PC Richards Bayside to get a TV, got a Sony X90J and Louis is the person that helped in choosing the right TV for me , was deciding between Sony and Samsung looked at Both TVs. Samsung was really good but Im after more about Accurate Colors rendering, Even Louis was telling me the difference between the 2 ,Honest and Helpful. Would recommend him fully. 5 stars
Second purchase from Louis with the ponytail this week. He is the best!
Allan sells you stuff and tells you that , you need it but you don’t . and when you come back to return it he doesn’t want to attend to you or help you .
The Manager of this store is useless. I purchased a Frigidaire Gallary Refrigerator from this store which is defective one month ago. In October 2121.. The freezer door does not open properly, the light keeps goes out the buzzer on the door does not work. The ice maker does not work. I approached the Manager Mr. Cecilia for help and he advised me that I had to contact their service department and speak to a Manager there which I had previously done. I was advised by Susan at the service department that she works from home and no Managers were available. I asked for the name of a manager and she said she did not know their names. I asked het to please get me a manager or the name of a manager and she put me on hold for an hour and then disconnected me. The store Manager Mr.Bad Attitude (CECILIO) told me that he could not help me. I have purchased products from this store numerous times over the years and will never do so again. Beware if you are purchasing an appliance from PC Richards on Francis Lewis Blvd In Bayside N..Y.
Ron was very informative about my AC purchase. 10/10!!
Morris service was amazing! Answered all my questions and accommodated me to the best of his ability. I appreciate his help and he is a kind gentlemen. Would recommend him to anybody!
Daryl helped me pick refrigerator. Easy going, no pressure. In and out in no time
I don’t normally write reviews but I visited the P.C. Richard & Son of Bayside today and had such an exceptional experience that I had to share it. My car fob battery died and not only did Paul and Cecilio figure out which battery my fob required but replaced it for me as well! This was a life saver as I was slightly panicked that I could get locked out of my car if I couldn’t find a battery! It’s very rare for people who go above and beyond like this these days. I will be a customer for life! Thank you again!!
Blown away with the personal customer service. My sales guy was Thuang and I definitely lucked out. He answered my questions and concerns. Very knowledgeable and no pressure to buy anything. He helped me with the measurements for my AC unit. Helped me save a ton of time. Thanks to him I was able to meet my deadline. Will strongly recommend Thuang and this Pc Richards team.
Allan was a great help. Very knowledgeable and friendly. Great customer service! 5 stars! Definitely ask for Allan!
Second time I saw Louis. He is an amazing salesperson. Got what I wanted ASAP. Appreciated advice.
Mario was of great help with the entertainment system (TV and sound bar), he was able to provide great feedback and detailed information regarding the devices I was looking for. I will buy from him again.
Purchased remote start system for my vehicle, service was excellent! Paul was extremely helpful!
I purchased a tempurpedic mattress at the pc Richard in bayside NY and dealt with Sara Sanchez. She was a pleasure to work with and very informative. I would recommend asking for her for all your PC needs.
Alan did a great job helping with my bbq purchase.
Highly recommend Allan. Very knowledgeable salesman. Our second time using him. Have bought kitchen appliances and air conditioners from him and always a great experience.
Mohammed is amazing. He is very thorough and professional. He takes his time and does not rush you through the process. He should be recognized for a great job and how professional he is with his customers.
Mike the Manager was a great help with purchasing my new fridge over the phone! Speedy and helpful customer service 10/10!*This is an update post*I should’ve posted the review after receiving my product! I am very disappointed in the service provided by a MANAGER. I was told my product would arrive by the end of the week and when I called for an updated delivery day, I was informed the product wouldn’t be shipped to the store for the next 2 weeks. Quick sales people in a rush to make money is NOT the way to treat a loyal customer for over 20+ years.
When you come to PC Richards you’ll be lucky if you find the salesman Named Ron excellent experience . He takes his time explains everything to you so you feel confident in your purchase.
Thaung was a great salesman, very patient and understanding.
Came in looking to upgrade some stuff in the kitchen now that I finally got that promotion. Kazim was very patient and knowledgeable. He showed me some appliances that are modern, classy, and durable, fitting for a guy like me.
Worked with Mike Macchia today and he was very professional and knowledgeable.Extremely helpful. Your very lucky to have him as a employee.I accually bought here rather then another place that was cheaper because of Mike.But I am a PC Richard fan and buy most things here as well as my mother does.Thank you. Paul.
Allan was very knowledgeable and friendly and walked me through in helping me select a new in-wall air conditioner that would fit my wall opening and specifications. I will definitely refer my friends and family to him and this store for all their purchasing needs.
Mario was great and helped us find a fridge that will be perfect for our home that will arrive quickly! Definitely recommend, he was patient and informative.
Always deal with Boras right to the point never trying to sell something you dont want.
My salesperson Jake, really took his time and explained to me the different specs of the televisions that I was looking at. He even sold me on a sound bar that I wasn’t originally interested in! Will come back again!
Susan MacinickIve been a customer of PC Richards since its inception at the Francis Lewis Blvd and Noryhern Boulevard.I I came into the store to buy one item and Allan was a wonderful salesman.He was considerate, pleasant and very professional.I came in and bought more than I thought. I give him an excellent rating
Boris was amazing! Explained all we needed to know about TVs so that we could get the best one. Very personable. Would highly recommend going to him.
I was concerned about dirty screen effect on a Samsung TV. Initially the sales person told me that I can exchange the TV for another one but when I spoke to the manager that wasnt the case. You should check dirty screen effect, it will not be noticeable at first but if you watch sports like hockey and while its panning on a uniform color like white and you see streaks or horizontal or vertical line or bars then that is a problem. I passed and decided not to take a chance and end up with a TV that I cant return or exchange. Most seller will not take DSE seriously but if you are a TV nerd then beware.
Had a good experience buying an AC with Louis, very knowledgeable and personable!
Ron was so nice and fun to work with! No pressure to buy, patience with me as I looked around and found me exactly what I wanted! Great:)
CJ was very accommodating and offered great assistance when purchasing 4 items for our new home. I highly recommend coming to the bayside location and buying your appliances here !
Ron helped me with my order. He was very helpful and knowledgeable with the item I purchased. I will definitely be coming back to see him.
Christian was of great help. Answered all my questions and concerns and was very patient when assisting in picking out appliances. Highly reccomend buying your appliances here
Boris, was extremely knowledgeable and made our transaction a pleasure! Would recommend you go check him out at Bayside,NY location!!!
Jake did an awesome job to help fight to price match for my pair of Sony headphones.
Total reviews rating 4.8
199 Reviews for P.C. Richard & Son 2023:
Review №1
2022-06-23Definitely deserves more than five stars!! I had an amazing experience purchasing a stove, fridge, mattress, mattress cover, headboard, and two pillows at the P.C. Richard & Sons on Francis Lewis Boulevard in Queens. Sales rep Mohammed and Mario were extremely professional, friendly, honest, patient, and helpful with my and my mom’s questions and concerns. They gave their honest opinions, checked for the best fit and price, and ensured that the delivery was on point through emails, texts, phone calls, and messages. When one sales rep was not available, he told another rep about my purchases and informed him of my transactions and next steps so that everything was taken care of smoothly. I even got a free TV with my purchase!! I even opened a store card!! Matthew carried and loaded items to my car, so thoughtful. Will definitely shop here again at this location for appliances in the future. Thanks so much for this welcoming, caring, and awesome experience!
Review №2
2021-11-23The PC Richards store on Francis Blvd in Bayside was absolutely amazing in delivering my appliances on time even with all of the current shipping delays. I worked with a very knowledgeable salesperson - Boris. He explained all of the pros and cons on everything I was looking to order. His customer service throughout the entire process was impeccable. He was extremely transparent and helpful in working with getting sizing specs and delivery to my contractor. I thank Boris for a seamless kitchen and great appliances.
Review №3
2022-06-06Was helped by an associate named Moshira, she was very helpful and detailed with the explanation of the grills for me. Very nice girl and took time to walk me to the section I needed. 10/10 recommend her services!
Review №4
2022-04-02Sales rep Allan is a wonderful person. He is very knowledgeable on all appliances and air conditioners. He helped me to pick a refrigerator thats far better than my original choice with only a little increase of pricing. With any A/C and appliances need and questions, you can reach out to Allan. He also has a way to find out what model of my original A/C is. I am very impressed. I never encountered any sales rep as cleaver and knowledgeable like him. He answered all the questions I had and helped me to determine whats best for me (including microwave size), etc. I give him a five star!!
Review №5
2022-05-26We purchased a new washer, dryer, dishwasher, stove, microwave, and refigerator for our new home during a Presidents Day sale at PC Richards. Mohammed was our Salesman and he did a great job helping us to find the best appliances for the style we were looking for. We had to postpone our delivery dates several times due to construction delays. Even though we ordered all our appliances at the same time Mohammed was great at rescheduling our appliances for different delivery dates based on what we needed to install. When our new refrigerator wasn’t working he managed to get us a new one and delivered it to us quickly without any stress or unnecessary time on the phone. Our home renovations took much longer than expected but Mohammed and PC Richards made our appliance purchases and delivery stress free. My only regret is that we didn’t go to them to purchase a mattress because surprisingly they had better deals than some big mattress chain stores.
Review №6
2021-09-22Amazing staff- Sarah was great. Very helpful.A sales person literally went to the base main person to check if they have a microwave available for pickup. Sarah assisted buying my son a Xbox X.
Review №7
2022-04-19We recently purchased a house and was looking to buy appliances for the whole house makeover and didn’t know what to buy. However, I met Allan at PC Richard and he walked through every details of each appliances and gave us pros and cons with honest feedback. Our experience with Allan was very smooth and phenomenal; he was very knowledgeable and helpful. Thank you for the amazing service Allan!!!
Review №8
2022-02-21Purchased a stove, dishwasher and refrigerator and got a great deal! We had a great experience with our sales associate Thaung who never pressured us into buying and gave his honest opinion on things. I am honestly surprised we didn’t ended up spending more than what we actually did. Will definitely be a repeat customer!
Review №9
2022-02-13Louis “the new guy with the ponytail” really helped me out with a mattress and box I needed. Louis shared his experience and advice on the best choice to go with for me. Been coming to this PC Richard and Son for years and highly recommend it for their customer service and appreciation. Ask for Louis and you will be happy with your results along with a laugh to make your day.
Review №10
2021-12-30Had an awesome experience working with Allan! Came in to buy a TV and air fryer for my new apartment. He helped me compare different options and stayed within my price range. He was also super friendly and personable! Ill definitely be returning to him for all future purchases.