Peconic Bay Medical Center in Riverhead
Site: https://www.pbmchealth.org/
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Peconic Bay Medical Center in other cities:
I had my first baby here and i would totally have another one here in this hospital the nurses and doctors are amazing they treated me so well honestly Cristina she treated me very well i would totally like her to be there for my next baby. There was one nurse I didn’t like how she treated me i asked her for pain medication since i had a c-section and she told me she couldn’t give me any that was a night shift but i only saw her once and she never came in the room again. Other then that i would deliver another baby here
I visited the ED the other morning and understandably, I was placed in the hallway. The rooms are used for the very Ill and Covid related. From my experience at the front desk until the moment I left, everyone was extremely caring, kind and courteous. All information explained to me in terms I could understand. There was a smile, hello and I hope you feel better from every person that passed me. From all the hospital staff to the outside construction workers. I will say, I even brought this up at the dinner table when I came home. It made for a scary visit to the ED a much more comfortable and relaxed environment. Thank you to everyone, for not only your excellent care, but your friendly & warm wishes. It did not go unnoticed.
My elderly father was hospitalized with pneumonia in December 2021 and Dr. Dalton, Mr. Lewis and the entire nursing staff was great. Very appreciative for getting my father back to pre-hospitalization health.
Just left there after a 3 day stay. The ENTIRE staff was awesome, from housekeeping all the way up to the doctors. Everyone was right on top of everything, very caring, considerate, knowledgeable and super helpful.
Updating to be fair:Im still here (hour 8) I finally have been seen & am undergoing care. The nurses & doctors have been far kinder than the very cold, nasty front desk.This used to be my go-to hospital (stonybrook is always first choice), but this one is nearby & today I was told by CityMd I should go to the ER for ongoing bronchial issues that werent resolving with treatment so I headed to this ER.I have been sitting here for about 5 hours now. They only recently took my vitals. I havent seen a doctor, triage was rude. Several people asked how long it will be, the common answer is dont know. The waiting room is not packed, people arent bursting through the door in peril. Basic people skills would be nice especially when its not like its pressingly busy or crowded.Thankfully I know Ill be okay but I wont ever come back here. In fact, Im giving them about 1 more hour to see me & Im heading out. The year is 2021 & if you arent capable of giving a time frame (even another 4 hours would be better than being shrugged off) then you probably shouldnt be operating an ER when youre incapable of processing a trickle of patients. Concerns me this hospital handles high risk anything if they cant manage basic scheduling.
Thank you for making my first colonoscopy so easy! Staff was very welcoming! Efficient admission! Nurses were wonderful, and Dr. Sara Cerrone is a terrific doctor! Kind, caring, and professional! Her staff is awesome too! 💜
My mother went there an was not seen for hours..When went to ER they took name an pulse..Will. Not be going back...Phill the nurse is GREAT!!Does the job of 5 nurses...He wasnt thereBit when u have bad heart you are supposed to be seen within 3hrs. So no damage to brain..Very sad
This place is the worse to go to. Save yourself time and go somewhere else. They clearly don’t follow Covid rules, they have about 20 people in the small waiting room, they make you wait 5-6 hours before seeing a doctor. Went there for a severe cough that I’ve had for three months, and the doctor, Matthew Goldman is very rude and a complete waste of time. Told me he couldn’t help me or give medicine to treat my cough, and walked out of the room in a very rude manner. Going to this place was a complete waste of my entire day.
Anytime that I have gone to PBMC I never had a complaint about it. ALL of the staff, nurses,, doctors were great and the food was good.
I went in to the ER with a life threatening and scary situation around 530pm on this past Thursday the 24th . I was apprehensive about this hospital. Every single person (aside from the one extremely rude male triage nurse while I was literally bleeding out ) was so amazing. In the ER - Phil, Dr Austen, dr quezada, -I know I’m butchering this one- shaleisa (she was so so sweet and I hope she has fun in Disney with her son Micha!) were all absolutely wonderful in a very scary and stressful situation. The woman who came in to mop and change the garbage around 11:30pm was so sweet too. I felt safe and genuinely cared for. When I was admitted to a room on the first floor, Matt and quing took absolute wonderful care of me. I have never had an experience where every single person that I encountered (except that one guy) was so wonderful. They were so kind and nurturing. Ashley our morning nurse was great too! I don’t think I have ever even remembered nurses names before this. The room was very comfortable as well. It was a terrible health scare and I’m so glad I went to this hospital. THANK YOU!!
My loved one went here after having Covid and having difficulties breathing. The nurses and aids are all incompetent there and do not deserve to have a job here or any other medical facility. He was neglected and developed a bed sore. The individuals who cared for him lied to us everyday. They told us he was being taken care of. My loved one has Alzheimer’s and dementia and had slowly forgotten English as Spanish is his first language. The nurses and aids told us he was aggressive meanwhile all he needed was to hear a familiar language with all the confusion he was already going through. Whenever he would get “aggressive”, all they had to do was give myself or my mother a call and we would be able to calm him down. Imagine being in an unfamiliar place and not hearing a familiar language? These people do not care for others as they should. Once you begin to work in a medical field, you need to have compassion for others and treat the patients as if they were part of your own family. The bed sore was so neglected that he contracted MSRA. The bed sore could have been taken care of. It didn’t have to get to the point where it’s 4 inches long with bacteria that traveled all over his body. The hospital tells us it’s covids fault he is the way he is. He went into the hospital walking and talking. He had to go to a nursing home after their care which led him to his death bed. As I type this review, I see my loved one gasping for his last breath. If I could give them zero stars, I would. My mother is his health care proxy, they did not contact my mother before sedating him or tying him down to his bed. Every single video call we would have with him, he was drugged and never awake. The nurses would say he’s tired. No, they didn’t have the patience to deal with him so they would constantly sedate him. He left there not being able to walk or talk and with a wound that had MSRA. I will make sure these people pay. Do not send a loved one here if you care.
I went to the ER and this was my first and hopefully last visit there, I had no wait time and that was the best part of my time there. The triage nurses and nurse Karen who took care of me until I left were great but that’s where it ended. I was in severe pain, got an X-ray and all I was prescribed to take while there was ibuprofen and Percocet( which I refused) and a heat pack. The physician on duty(Dr Ehler) was rude and very short with me as I asked for alternatives to the Percocet, he refused to give me anything else and kept repeating his referral to orthopedics even for something that he could’ve easily prescribed and give to me in the er! I have to thank nurse Karen though as she tried her best to assist me and that’s the only reason they got 2 stars. Dr Ehler, please do better in LISTENING to your patients as the time you spend with them is short but crucial, we all didn’t attend medical school like you sir but we do know what we’re feeling when we come to you for help.
The worst hospital I have ever been in, the staff including doctors are non caring and have horrible bedside manner. The have shown me over the past couple of visits they careless about the patient and more about how fast they can fill a bed. Every room I have been in smell like urine as if the rooms are not properly cleaned before the next patient moves in.
I just had lumbar surgery and it was such a pleasant experience. Nurse Karen, second floor with the post op patients, I’m obsessed with her!! She was a life saver the night of my surgery I was so uncomfortable and she fixed me within ten minutes of introducing herself. Very sterile and very attentive. Great place to get operated at.
I had the worst medical experience of my life at this hospital. I went over the summer after having severe 10/10 pelvic pain and vomiting. They completely dismissed my pain and acted like I was making it up. The condescending male doctor at one point even told me I mean, you seem to be in discomfort, but would you really say PAIN? They did an ultrasound and couldnt see one of my ovaries--on the side that was causing me the most paint--but just shrugged and didnt try any harder. They gave me an Ibuprofen injection and bounced me out after my pain came down to a 5/10, acting like they had done their absolute best. Nobody cared. I have since found out that I had a giant cyst rupture inside my ovary, causing a lot of damage and scarring. I ended up needing a hysterectomy and removal of that ovary. I could have gotten a blood clot or sepsis, but nobody at this hospital would have helped. Dont waste your time.
I wanted to share my experience with everyone out there. The staff and the entire hospital are attentive to your needs. They really care about your well-being. I have been in for over a week and have only great things to say. I am feeling much better and will be going home. Thank you very much,William Ballan
A few nurses in L & D were nice. Most of the nurses had an attitude. On the web site it says that I stay in the room that you give birth in but I was moved around 4 times. The last room they put me in was with another mom and baby ( didnt mind that) but have respect and clean up if leak blood on the toilet or floor. Food was dry.
I have very mixed emotions about this hospital and my feelings are on the opposite ends of the spectrum. Doctors are wonderful and extremely knowledgeable. BUT. Two things.The first time I came here with my son, who couldnt breath in the middle of the night due to croup (unbeknownst to me), we went to the ER and the two women at the front desk kept on a conversation about paperwork for a different patient. I waited for them to finish but felt like screaming at them because I was panicked. My son vomited all over the floor right in front of the desk and then they snapped into action. They werent rude or anything, very helpful actually. But I just felt like when someone comes into the ER there should be immediate attention to the patient.The second time I came was a few weeks ago. Went into an ER hospital room and waited for the doctor. The cover sheet on the bed was dirty, with dried substances on it. There were needle caps on the keyboard and sink. Discarded plastic packages on the counter with nothing in them. There was a buttered roll wrapper on the floor next to the window. There was dried up, dark-colored fluid on the floor. After I used the toilet in the adjoining bathroom, I noticed there was dried blood on the toilet. And when I opened the garbage there was an unwrapped soaked period pad sitting on top. I felt so gross being there. I hate to sound completely nuts, but I did put on latex gloves and used the sanitation wipes to clean everything. I just didnt want the next person to come in to that. I figured maybe they were too busy to clean, but I had the feeling the people were a bit careless. Its not hard to turn around and throw your trash in the garbage, especially in a hospital where sanitation is of utmost importance.Doctors are great, and doctor care is great, but Im not sure if I will go here or Southampton next time.
Although the staff appear to care its pretty clear that the standard.operwting procedures of the hospital start with the science but end up.on the cutting room floor after lawyers and shareholders have had their review. Drive the distance and go somewhere that cares. Hard with the northwest health take over. That monopoly is going to help the patients right?Edit: theyre now trying to keep my wife and baby for additional days due to wife having a 99.9 fever and baby only passing 2/3 hearing tests in 1 ear. So now they want the other other pediatrician to rest it later in the day. This is 2 days post birth on a 9.9 rated Apgar child.This is what big.medixine looks like kids. Those drs are just looking to bill you.
I can’t speak for the ER experience but I can for outpatient surgery and lab services. Our daughter had her tonsils and adenoids removed here in August. The nurses were incredible, just like a year ago when she had a biopsy. Our son had a a similar procedure a couple of years ago and we also had very compassionate care.I’ve had lab work there a couple of times. They are generally quick to take you in and respectful in the process.
It doesnt get much worse than this place. My mother was admitted for 4 days to medical floor via emergency room and not one single doctor called me, as her health care proxy & POA, on any of those days. I was unable to visit, as I have a full-time day job and their limited visiting hours during COVID are 1pm too 5pm. They told me she had a urinary tract infection that they were not going to treat, and so they transferred her to a rehab facility with extreme confusion & severe back pain with a whopping urinary tract infection that the rehab facility is now treating with IV antibiotics. No answer at the nurses desk most times and when I did get to speak to her nurses, all they did was recite lab results from a computer----they had no idea how she was as a human being because they hadnt been in her room in several hours. The nurse manager was rude, disrespectful and worthless about a very important issue and refused to take any action. This admission follows an emergency room visit in March where the ER physician couldnt have cared less about her feet that had 4+ pitting edema and chalked it up to her age. She should have had a cardiac consult/workup in the emergency room. The emergency room was not even busy at that time---the doctor just didnt want to be bothered. One thing I can say is that the RN in the ER was very nice and took her symptoms more seriously than the doctor did. All Northwell cares about is their brand-new, fancy cardiac cath lab---all other patients dont matter.
AWFUL! Understaffed at outpatient lab check-in. While there the second out of three times I went to get my script filled, they sent home a mom with a newborn, who was obviously jaundiced, because they didnt accept her insurance. They sent me home with bottles to do my own collection and return the next day (hours on website wrong so all my medical collections were trash and my time wasted). front desk clerk on day three RUDE. one security guard nice one NASTY. a week later and bloodwork results still not at Dr office. AVOID THEM IF AT ALL POSSIBLE
I had bariatric surgery done at peconic last week and i would recommend this hospital to everyone. eileen the CRNA was so kind and held my hand when i told her i was nervous for my procedure. marisa the RN on 3 south was so kind and compassionate. i was worried about being alone because of covid precautions but the nursing staff really makes sure you feel comfortable
About 6 months ago I went to the emergency room. It was a quiet day and was seen in about 15 minutes. The nurse asked me some questions and I was given tests and diagnosed within a couple of hours. I had a stroke and was very scared, but the staff was wonderful and patience with me. I was moved to a room in a couple of hours. The nursing staff was wonderful. They answered my questions very thoroughly and were very kind and helpful. When I was released , the doctor had forgotten a Rx and the nurse actually delivered it to my husband at the pharmacy. I remember how scary a place this used to be. My elderly mother in-law was the emergency room here and had to yell at staff to clean her up after an extremely blody nose. She had been left covered in blood and with a blood filled bucket. They have improved greatly over the past few years.
I had an emergency procedure performed at Peconic Bay Medical Center a few months ago. Naturally, all emergency issues are quite stressful for the patient and their families. I cannot express accurately enough in words how wonderful the staff members at this facility are. Id like to especially praise the nurses! I was scared and in alot of pain and my sister was very concerned about whatever was happening to me and these folks did everything in their power to communicate any new development to my sister and keep me as comfortable as possible. My procedure was done perfectly and as I was recovering I was truly surprised by the amount of people coming in to check on me.I dont remember arriving at the hospital but I certainly remember being discharged. Up to the last moment I was in their care I was the recipient of wonderful kindness and highly impressive medical skill.A month or so after my discharge I had to contact the PBMCs billing/ finance office regarding an insurance issue. This is usually a task I would (and do) dread because it seems a can of worms to me... but the lady who picked up the phone could not have been more helpful. I was in complete awe at her effortless explanation of what was going on and, more impressively, what her department was already doing about it!We on the East End of the Island have a real gem in this organization. God Bless.
Kim in ICU the nurse should not be working with patients. She is not considerate at all for the families that are dealing with there loved ones in her care. She should work at a job away from people. Ty to the other nurses such as carine and Christian who have been very kind with our family. Hospital is better off without her. We need more people like the other nurses on staff that truly care about there patients.
Some of the nurses in ICU were very kind and informative. Other then that I cannot say I was very happy with the care given to my loved one. The doctors were not through enough. If we had a choice she would be moved to stony brook hospital. but due to where she live the ambulance wouldnt bring her . the doctors are disappointing and dont seem to have enough heart, the nursing staff is kind.
If covid is causing a situation such as patients ( woman having a child) and the father who has to stay for several days they should up there accomodations not have them sleeping on a back breaking chair!! The man cant even leave the room or even take a walk and if you do you cant return! I know peconic had a very generous 7million dollar donation .. so instead of taking care of rooms from the 70s they build a whole new part to the hospital yet the maturnity ward is still the size of a closet packed with all the stuff needed to take care of a baby and the mother and have a father on a back breaking chair to sit to sleep its truly not suitable! Fine if you can leave n go lay down in the car at night and come back but for a covid 19 situation this is horrible!!! One other thing when a person is paying for medical attention ask them if they want a clueless trainie following someone like a puppy dog again its another situation where making $$ trumps all. Another example is not even spending the $$ to have the fathers there for maturnity get covid tested!..An employee (registered nurse) told me to be tested I would have to be labeled a patient cause my insurance would have to pay so again $$$!!! This hospital is good for the patients if u dont want to sleep anymore then 10mins at a time maybe if they had rooms alittle bigger like Stonybrook you wouldnt feel smothered beyond belief!!!!
I would love to give higher than that because The woman that greeted us in the Lobby this morning was awesome as were the volunteers and all of the Nurses and staff in Amb surf and PACU. Where were they fell short was in the Grossman surgical unit at least so tar. I was told that this unit thee patients get one on one care and the staff is very smart and attentive. Well day one of total Hip replacement I am not super impressed and a little nervous that my loved one is being taken care of as well as they should. 1st off the nurse has already made them wait 30 min then almost 1 hour past time for pain meds, the aid that came in to help them up to the bathroom has dtoped a bed pad on the floor then picked it up and was about to place it on the bed (which would lay against the fresh surgical site), then when I asked her nicely to please not use that one she shot her co-worker a look as if to say OMG this woman is a pain in the ass. gave him back the TV remote that hit the floor with out at least wiping it down with an antibacterial clothe and left the room after reconnecting anit-embolis pumps, but never bothered to turn them on. So far it seems they do not do any pt checks unless the patient asks for something, which again make me nervous with a Post Op patient! I have worked in healthcare for 20 years and I know what goes on during the night shifts, the fact that all these things were happening on the evening shift leaves me nervous.The only other complaint that I have about the hospital so far is, if they are going to have people arrive at 5:30am for surgery then they should be ready to receive patients at least 10 min prior not 15 minuets past the time they arrive. At the very least someone should be there to reg a patient or at least great patients 5-10 min before arrival.Other than that Dr Kraus was wonderful!, Mary D our nurse in amb surf was very professional understanding and attentive. We shall see how things go tonight! I pray better than earlierOne more note:Shift ended at 7pm, nurse never asked nor did she have the PCT come in to find out if there was any urine output! This is seriously shocking to me considering again post operative patient, underwent anesthesia, on IV Fluid. Really? Where I come from generally that is info that is not only monitored very closely on a PO patient and required when giving report to the following nurse responsible for the patients care. The CEO of this place better start paying close attention to these reviews and begin addressing a lot of the issue I see on here unless they really do not care how much they pay out in malpractice suites!
I was taken here for an emergency. According to my family they were wonderful and realized quickly that I needed a higher level of care and had me air lifted to a tertiary care hospital I am very thankful for their quick response and supportive care. My daughters told me their nurses were the most compassionate
I never comment on these but I was so disappointed in the way I was treated and also witnessed a older gentleman who was treated terrible. It was around 12:30pm on 6/26 and first I was just processed and pushed through with no sign of compassion. I realize they do this every day and are over worked. I will say the x ray tech and nurses had a more pleasant personality. The young lady who was admitting with the role around cart was so rude to the gentleman who was very uncomfortable and needed a bathroom. He asked the young lady”excuse mam, can you please call for someone to help me to the bathroom?” The young lady looked at him as if he was disturbing her and said, “ I will see if someone will help”. It was is a condescending tone. At least 10 minutes of this man moaning in discomfort till my boyfriend offered and wheeled him to a bathroom and helped him. That’s awful. Remember these are humans. The unimaginable cost we get charged and we should get at least compassion. On my part the ER doctor was awful and I also felt as if I was annoying him. He sent me to X-ray. (Which I tried to say was not needed.. I didn’t bang it , I twisted it. ) I tried to tell him where I hurt and he just looked and said, “ yeah you twisted your knee it will hurt “! Then I needed a note, “ he said, “ all I can do is give you two days “. Well heck I didn’t ask for him to lie or give me anything other than something to bring back to work. Not sure what his Issue was but we aren’t there by choice and we are billed handsomely... The least we could have is common curtesy. Saddened by our society today.
This hospital makes you suffer. My pain is 13 out of 10 but they dont care. Theyve stolen my laptop havent fed me in four days and I feel sicker now than I did before I was admitted. Sat in my own filth for days. Whatever you do please please please dont come here 🙏🙏🙏 you too will suffer.
I had my knee replaced on December 20th, 2019 at the Peconic Bay Medical Center in Riverhead, NY. My Pre-Op testing went very smoothly. The class i took preparing me for surgery was informative and really made a difference for me and my wife. When I arrived for my surgery, EVERYONE, from the parking lot attendants all the way up through the personnel in the operating room and later in the recovery room was everything I could have hoped for.If I only got quality care and professional, thorough service, that in itself would have been good enough. But the fact that EVERYONE who helped me was ALSO courteous, kind and extremely caring, made my experience the best it could be. I HIGHLY recommend The Peconic Bay Medical Center!Steve SubjectRocky Point, NY
My wife and I recently had our third child at PBMC, and our experience was stellar. The Maternity Staff (Lisa, Christine, Caroline, too many to name), were above and beyond what we could have hoped for. My wifes stay was so comfortable and pleasant, she didnt want to go home at the end.My wifes OB/GYN recently teamed up with Northwell to offer delivery services. He had been at Stony Brook when we had our first child (#2 was born out of state), but recently made the switch to the Northwell family.I grew up on the east end and had known the hospital to be less than a desirable place to visit. Im glad to say, that is most definitely itey not the case today.The staff, from Reception to Physician, are all outstanding. They truly do make a great team and provide an amazing experience.If youre thinking that you want to go to Stony Brook, reconsider PBMC and give this team your business. (Bonus: not being a university hospital means not having studenta doing the work).
Worst experience I gave birth to my baby, doctor treatment bad asking me to be quite while giving birth I ask for the epidural they didn’t put it right didn’t work at all one leg was numb, the guy was rude saying that with an epidural it’s just pushing two times and that’s it. I was a traumatic experience, the nurses totally forgot about me baby was negative 8 meaning she was supposed to be out long time ago then the time that they check me. It was only one nurse My sister and at the room doctor cane just at the end. I do t think I’ll hace another baby after this experience. Worst hospital ever.
This is a wonderful hospital! Fortunately, I have never had to use their services but my mother, father and nephew have. My father has had multiple surgeries and outpatient services, my nephew utilized the Emergency Department and my mother has had imaging services. I am happy that my family can have a reliable hospital right around the corner from where they live.Keep up the good work PBMC!
My mom was recently taken to the Peconic Bay Medical Center by Ambulance due to a fall and bumping her head. She was seem right away and they took very good care of her. The care she got when she was admitted was very good. They found out what happened and treated her with the right medications. I am very very impressed and happy with the card she got and how they treated her situation 😉😉😉
Worst hospital. They take 9 hours to do any simple tests and dont explain your discharge information. It is always packed with criminals and homeless people. The staff has always been rude when Ive visited this hospital, definitely going to Stony Brook any time something occurs. Please be careful taking your children here as well, 8 times out of 10 they do NOT have a pediatrician on duty in the ER (sent me home and told me to call her pediatrician, come to find out my daughter had bronchiolitis and had to be transferred via ambulance to Stony Brook).
Today I experienced professionalism and great care from beginning to the end of my treatment!Thank you Valentin RN & Dr Palamidessi.Peconic Bay Medical Center be proud of your Emergency Room Staff they’re the best! Thank you!
The Staff in this place was awesome, I spent time in hospitals before but none was ever as wonderful as this stay was for me. Paul director of physical theraphy you rock, every one of the nurses in SP1 ROCK, I could not say enough about this place and James in dialysis thank you for being my angel. Thank you to Cristine, Lisa and Steve in Pt for all your help.
Awesome service and awesome staff!Went in for a minor surgery couple of weeks ago. I was very impressed by the level of safety measures they were taking for covid. Every staff member that checked up on me was wonderful. Specially Rishma!
No bed side manor. My boyfriend went and was admitted for 3 days and was given multiple medications. 2 weeks later he had to go back. They did not ask of any medications he was on until after everything was over and he was being discharged. Left him sitting in a bed for 6 hours. I would not recommend coming here if you do not have to
The absolute worst experience in an Emergency Room ever! Front desk, horrible skills. Left in the room for hours with no food or water or anyone coming in to see how I was. I was in for a heart condition! The cardiologist came in 8 hours after I was admitted. 2 nurses came back to back to take my blood for the same thing.
This morning I woke up in the middle of a Crohns/Colitis attack and I was having bowel spams which really hurt so I had to go the hospital. They know me, they know what I have, Ive been there so many times and yet the staff treats me like a bum off the street. After laying there in agony not seeing a soul for 4 hours the ER doctor finally came in and yelled at me to stop moaning. Then he said my problem was that Ive been smoking too much pot. Total nonsense. Prescription medication helps a little but there are so many side effects it scares me to take them and then they wont work but my Dr. says take them so I do. Diets wont work, exercise is impossible, well I can walk about a mile. So the one thing that gives me an appetite so that I can bring myself to eat is a little toke or I cant eat, I cant keep any of my food down it all, I get tired of throwing up after every meal. Im not Snoop Dog for Gods sake. The amount of pot I smoke before a meal is extremely miniscule. Not to mention that it has also been recommend by a couple of my own Dr.s. I am not a recreational user. Insurance wont pay for my Crohns meds since it went up to $1000.00 a month. Ive been going to your Hospital for 25 years, Dr.s know why Im there and they treat me like a criminal crack person. My primary care doctor and my GI are never there, I cant schedule a Crohns attack. You are the only medical facility in town. We pay $400 a month for insurance, our deductable was $21,000.00, we send $50.00 a month to the hospital, we just dont have anymore money to send you, we have to eat and wear clothes. I cant go to Greenport, they kicked me out of ER insisting that I only wanted drugs. There are 2 hospitals over an hour away, Peconic Bay Medical is 15 mins away. Now that you cant or wont help me you have given up on me. Over the years I have been treated very badly by your hospital. Good visits too, but most of the time bad either the dr.s & the nurses dont pay attention or if they do they whatever they want instead of what I really need. I understand totally to follow your nurses and dr.s directions and I do faithfully. Why are some of them so rude and nasty. Ive seen the night nurses throwing water in an old ladies face while she was crying in the hallway and they were laughing at her, Im sure you know who Im talking about she was left there for a long time until you could find somewhere for her to go. Ive seen nurses scream in patients faces and make their patients cry. Ive had nurses lie to my face. Ive seen doctors who immediately dismiss anything I have to say, sometimes before Ive even started speaking. I lay in ER for hours with absolutely no attention or being told to shut up. Ive seen a lot of good things and a few bad things in your hospital Weve been there often enough. I was even attacked by another patient while I was in bed. Is this acceptable to treat your patients this way? I bet thats a problem you and your family and friends would never have to worry about, but What do I do? You are still the closest hospital, I dont always get rotten care but it happens enough that Im afraid to go there, and yet where else can I go? I would really like a reply to my question. And by the way I did not even have anything to smoke this morning. I did all my smoking the day before when I couldnt stand the pain any longer. Barbara Schneider
I wanted to commend a few employees for their excellant care and attention to the patients care.Myra, Al Kelly in rehab are wonderful.In pt and op there was Denise, Andrew, Vivian and Melissa. If I have left anyone out I do apologize. They should be reconized for their service and care above and beyond
Im not the kind of person that would take time out of my day to write a negative review, but I feel like this hospital needs to be called out! I went to peconic bay medical center in so much pain, thinking, Thank God Im here; they will help me. I was greeted by an older woman named Clare. When I called the hospital for the names of the people that were on staff that day I Conveniently only got their first names. Clare looked like a sweet grandma so I was thinking she would be nice; boy was I wrong. She was more like the wolf dressed as the grandmother from Little Red Riding Hood. As my mom is signing me in because Im not able to move due to the pain, Clare asks me whats wrong and I tell her I have awful, unbearable abdominal pain; she asks how long Ive had it and I say two days but now its way worse! And her response is: You should of come in earlier; why did I wait so long? Then she proceeded to motion us to the waiting room area. I cant express how much pain and discomfort I was in. Also, Im not some girl that cries easily, Ive had 2 c sections and played sports with bad sprains while growing up. Its now been 20 minutes, then 40 minutes, an hour and Im still sitting in excruciating pain. I start screaming in pain it feels like my stomach is being ripped out! Clare comes up to me and says whats wrong what side is the pain on and I say left and her response is, Well, its not your appendix; so theres nothing I can do. Then she proceeds to tell me that Im being too loud and that she had cancer and never acted how I was acting. She said she was going to contact the head nurse. The head Wicked Witch of the West is more like it! I never once saw the head nurse until the very end and when I did see her, DONNA she did not care one bit about the pain I was in. I asked her how long was it was going be until I was seen and she said Sorry, I really dont know; people have come in before you. I had been waiting in that wating room -- more like a torture chamber -- for 4 hours in the worst pain in my life! Arent hospitals supposed to be a place of healing and helping? Dont nurses take an oath to help people? It was the worst day of my life with pain. So I left and went to Stonybrook hostpital and Thank god I did! They saw me in 20 minutes and were so helpfulAnd caring! The peconic bay medical center is not a place to go to feel better its a place to go and suffer! This hospital does not even deserve one star!
The worse hospital I ever been to. Went to the emergency room with my mom and they only have 3 nurse practitioners and no doctors at that time, dying of pain and not caring at all. And today I came back to the lab and didnt know where to go and the security guy was very rude.
I have been in the ER a few times for different reasons and different people, but the most recent time I was in there a week ago, with a friend. She was in there for 10 hours, and only saw her doctor twice, once to write down what her symptoms were, and the second to tell her he was leaving and the new doctor was coming in. They kept her in the hallway on a bed, throwing up, and hysterically crying for 10 hours, 3 feet from the nursing station, and not ONE person helped without me bugging them, and even then it would take them FOREVER to even just bring her pain medications. Her doctor just stayed behind the nursing station and in the office back there, and would come out periodically and see me holding her hysterically crying and/or throwing up and would say nothing, or not even come over, or order her more pain medications. I would even look him in the eye and make a motion for help, but he would just look away and walk back into the back office. When he came by to let us know he was leaving for the night, I mentioned to him that he was giving her pain medications that are instructed to not be given on an empty stomach, and reminded him that we told him upon arrival she hadnt eaten in 14 hours since we got in, so if in fact, due to her medical history with ulcers, and that she may have one, that, that would have made her ulcer worse. So I asked him if her testing was done and if she could eat (she hadnt eaten at all in , he said yes, and that hed send someone to bring her food. No food came at all. I was VERY angry the whole 10 HOURS we were in there. The only two people that were helpful and nice, was a nurse named Ricky, who wasnt even her nurse, and I believe an x-ray tech named Danny. Other than those two people I do not recommend this ER to ANYONE. If at all costs I am never bringing myself or anyone there ever again, third time was definitely the charm, but not in the ERs favor.
My wife had a life threatening pulmonary embolism and was treated at PBMC. The staff was courteous and efficient. Their actions probably saved her life. The nursing care in the ICU was excellent and friendly. I am from NYC and originally thought of transferring her but there was no need. They did a great job.
Had a great experience there with my aunt yesterday. After a compound ankle break, she was VERY WELL taken care of. The nurses were really amazing, and cute lol. The doctor was lighthearted, yet caring and informative. I have no clue as to why people have rated so low.
My daughter went to the ER with chest pains and they left her sitting in the waiting room for 4 hours!!! They finally take her in then the doctor says he has another emergency and leaves her sitting again.Stay away.... hate to say it but your better off going to Brookhaven.
Update: Wish it were possible to give negative star ratings.There are now THREE doctors who have confirmed that in TWO separate visits to PBMCs ER, agree its ER staff is dangerously incompetent, unresponsive and uneducated. In the process of interviewing attorneys. KA-CHING! If I live long enough for the civil suit to pay out, I will be able to access the Lyme literate doctors, specialists and life-saving, quality of life restoring treatment available to those wealthy enough to afford it out of pocket. Every cloud has a silver lining and KARMA is smiling at me right now!
Worst ER Ive ever been to! The nurses were rude and had a nasty attitude. I feel like I was fat shamed and the nurse was like wow your young. What does that even mean?! I feel like I was rushed out and misdiagnosed and Im still in pain! I wouldnt recommend anyone going there for anything!
I was brought in after a car accident via ambulance with dizziness from hitting my head, shoulder pain and chest pain. They left me in the room for a long while before doing anything....good thing it was just bruised ribs... As for the head injury from the combination of my head and the airbag striking the windshield (my shoulder strap failed), they would not have even done a CAT scan had it not been for my mom repeatedly pointing out that Id hit my head and was complaining about being dizzy. Turns out it was just a concussion- but isnt it dangerous to skip that test on a patient who struck their head in a MVA?
Stayed there for 3 weeks around thanksgiving 2013. It is by far the worst hospital I’ve ever been in. they let trainees do the work, they can’t put an IV in and they seem to only have 1 person that actually puts IV’s in, very sad indeed. They like to make sure they run every imaginable test possible to you in order to bankroll their account, I’m surprised no insurance companies have questions why they do the same scans & test every other day? Lastly if you need a nurse or help they are nowhere to be found and if you get a headache while there, you’ll suffer immensely. The food there was uneatable, they like showing a little film on the TV about how they care about your diet & needs and if there is a situation to let them know, well I didn’t eat for nearly 3 weeks, they kept bringing food I could not eat and when told about it didn’t care. If you need help eating for whatever reason, forget about it, you’ll just stare at the food, they won’t help. I was unable to move for a while and saw food come & go and when I was able to move told them I could not eat it due to heath reasons and they basically did nothing about it. As for medications you may take on the outside, they will take days to get you some of them regardless of its purpose, even then some of them you’ll never get. What they did give me for reasons of being there when asked what they do, they just told me to take it, after a while I refused to take anything until they fully explained what it was and even then 2 were found to be given to me for unknown reasons, then it was stopped. My only tip, go anyplace else buy there, a prison hospital or a POW camp gives better treatment. I’d rather bleed to death then every go there again.
Dangerously incompetent, unresponsive, uneducated ER staffers.@ ER from 6pm Aug 10th- approx 5 am Aug 11th. Staffers repeatedly ignored requests to evaluate and treat concussion, seizures, violent, repeated vomiting. Threw out an accompanying friend who was witnessing. Tried to block my local doctor, who witnessed a Dr. Lorenz refuse to consult with my infectious disease doctor when I had him on the phone. My doctor also witnessed staffers repeatedly ignoring refusing to evaluate or treat concussion, seizures, repeatedly violent vomiting, possible fracture of right wrist and ribs.Staff and security stole my phone and refused to return it, refusing and delaying discharge while attempting to erase audio and video evidence of negligence and malpractice.STAY CLEAR OF HERE IF YOU SEEK COMPETENT CARE
I had a very positive and caring experience in the ER at PBMC. The nurses and doctors were so quick and kind and they were very busy in the ER that day. The healthcare I received was first class, and everyone was overly nice. Thank you PBMC and keep up the great work!
I spent a week there. They never once brought me a vegetarian meal. They were late with my insulin and after taking my personal medications away they lost them! They place was dirty, on the night I was admitted the bed they had for me had a huge soaking wet urine puddle on it. The doctors were clueless when it came to bedside manner and the nurses were always angry. I was about to have surgery when they read me my mothers chart that was mixed up with mine: ie mine on one page and my mothers on the next and mine on the next. Needless to say I was very wary when I went under! If you can avoid it, DONT GO HERE!
10 out of 10 I don’t recommend. Came in for a fractured arm they have me in the emergency room for over 4 hours and not one nurse or doctor has come to check on me! Worst hospital ever.
If you feel like you are dying, and your are in excruciating pain do not go to this hospital unless you plan to sit like that for 4 hours before receiving any type of medical attention.
Great hospital observation unit was fantastic doctors nurses house keeping and food service all great had surgery here once triple hernia repair done by dr Augustino cervone he was an awesome surgeon even the er was awesome much better than brook haven hosp aka crook haven hosp I hate that hosp they don’t care about there patients at all but peconic bay river head hosp is fantastic
Went to Stong Brook and told me I had a stomach flu lasted with that idea for a week until it got worse came here to PBMC and they treated me so well very attentive and sweet people and nurses unlike stony brook and they immediately found I had appendicitis. Surgeon and nurses were great food was good too. Thank So much
Excellent care from Cnas a and lpns a d nurses. Food was high quality, Pt was great a nd very aggresive. However I did not see OT necessary in my case as I am physically act8veve as a YMCA MEMBER 30 years. For knee .replacement therapy I would highly recommend P MC Skilled Nursing. Adrienne Weber
My grandmother went in with a mild stomachache, and the doctors couldnt find out what was wrong. Instead of getting better she came out in a bodybag within 7 days. If you want to live DO NOT GO TO THIS HOSPITAL!
Rest In PeaceRicky Kasso1967-1984May Satan take you to the rest of the occult
This is by far the most racist(DUMP)hospital. I wouldnt even take a dog to that place. The Doctors are awsome, but the rest of the staff are disrespectful, condescending, and racist. I really recommend that something be done because they have no clue who they were talking to.
I was taken to the emergency room at Peconic Bay Medical Center in Riverhead following a car accident. The attention, empathy, kindness, efficiency and thoroughness in checking out my injuries and treating them could not have been better. I felt like I could not have been in better hands.
EPIC FAIL! Brought my wife in for dizziness, lythargia and pain from past car accidents. No I.V., no pain meds to calm her, little concern. P.A. came in and asked why she was there (admitting didnt tell you?). Then, R.N. came in and asked what brought her in today (what, P.A. NOR admitting told you?). But hey, registration was RIGHT THERE for insurance info before even seeing anyone! NOTE: They made it clear they DO NOT have an MRI there. Funny how they DO have a Heliport outside though! That alone would make me think TRAUMA HOSPITAL yet NO MRI??? Was referred to another hospital for an MRI and to see a Neurologist! What a waste of 4 hours!
AWFUL - avoid at all costs - run away! My father was brought here after a cycling accident, broken ribs, extensive open and bleeding wounds, concussion. Staff denied pain medication except Tylenol and never, over the course of three days, changed his wound dressings or checked his wounds. He was discharged with an infection and cellulitis AND with medications that directly contraindicated each other. He left Peconic and went to Mather, where he received excellent care.
This place is terrible! My family member was admitted and released after 2 days with ZERO doctor visits! He just sat there and nobody cared! Awful place that should be shut down. One star is too many!
They told my cousin who couldnt breath because of water in her lungs to sit and wait for a doctor...shes a child aswell..Hello oxygen mask ASAP?? You state the obvious.Take out your phone record it and they will force you in ...Is this a EMERGENCY room or a walk in urgent care?? how amazing..
Brought my son here with a fever of 102.5 that wouldnt go down one day and a fever over 103 another day, also sores on his hand eye and mouth. The sorry doctors at Peconic just gave him motrin and sent us home. The so called doctor diagnosed him with blepharitis the second day I brought him. Come to find out, took him to Southampton hospital the third time and the doctor there rushed him to stonybrook by ambulance bc my son had an infection and could have went blind. So glad I took him to Southampton because had I not, my son would have been blind and Peconic Bay Medical Center would have had a lawsuit on their hands. WORST HOSPITAL EVERRRRRRR !!!!!!!!!!! I wouldnt refer anyone here.
I found a way to eliminate Kim Jung Un, send him for treatment at this hospital, physicians dont care , my girl friends dad admitted for Kidney failure 2/2 to stone , er doctor told us urologist will see him , it has been 42 hours no urologist yet, kidney function worsening , stone is still stuck , urologist still not there , now being transferred to another hospital , hospital failed to provide the services which they claim to have .I wish I could write negative reviews
I just call for the lab cuz my cousin needs some bloodwork, I got someone on the phone she asked what insurance do we have thn she said we don’t take that she rudely hangout phone… wow at least say goodbye.
When I became aware that I was going to spend some time in rehab at Peconic Bay Skilled Nursing Facility in Riverhead. I was to say the least with some trepidation.. However when I arrived on the fourth of july 2017 , I was overcome with a Aura of joy, serenity, peace and calm about this place. All I saw was Angels. The likes I have never witness before in my life. For the next 21 days As time would reveal these Angels were Nursing, Rn’s, LPN, SNA, Physical Therapy and O/T. Housekeep. and Dietary (food Like a 4 Star Restaurant)…anything you needed was provided, It was like we were at a pleasure resort.. What An experience to say the least. I would highly recommend PBMC .” God Bless All The Angels At PB’.. GREAT EXPERIENCE..
Came in at 1am to emergency room for a possible break or fracture in wrist Going on 3 hours now and no doctor or X-ray yet.I dont understand no one seems to be hustling to diagnose the patients and possibly let them go home. There is not a lot of people in here I dont understand.ALL THE STAFF MEMBERS ARE GOING IN SLO-MOTION.Its almost 4am !!!!!! HELP!!!!!Ive seen much more chaos in Brooklyn ER and got out much faster than this.
Arrived at er at 5pm with my friend . at 9pm still waiting to be seen. we were told one section was closed because they didnt have enough workers. the emergency room was packed and very slow. a lot of people were very upset at the exceptionally long wait. some people left to go to other hospitals in the area.
HORRIBLE !!!! do not recommend staff is disgusting very rude , watch my father cry in pain with his four fingers broken and bleeding he got there 8am at around 6 pm they told him they coildnt do anything for. him he would have to go to stony brook, never even gave him pain medicine , the worst hospital Ever been to un professional staff and nurses , please go somewhere else if its an emergency ! they let you sit around all day
Seems all the reviews I see about every hospital across our county pretty much says the same stuff apparently every single hospital is horrible 😀 I think its mostly bored users but I also noticed a lot of good reviews those are the ones people should take serious.
The Staff released my girlfriend not knowing she didnt have a ride home they never called me like they were all to .Let her just walk out with a sore hip .was Mia for 12 hours was driving around with her son trying to find her .They should make sure someone has a ride home and make the call when some is ready to come home . Find her roaming around not knowing how to get home 12 hours later I get a call she had been picked up in speonk.and brought back to the his by the police .I talked to the mall she was nice but had no idea what happened agreed on what I said .was nice enough to review the security tape found out she left the building and headed left twords Burger King and that was it .Please dont leave anybody theres unattended.
Welcome reception. Nurses were quick and concerned. Clean immaculate room. Modern up to date equipments.felt comfortable and taken care.Highly recommended.
I went there for lower back pains, fever and nausea. The Doctor was VERY rude, She hardly did anything to check my condition and after waiting three hours she came back and told me I had heart burn. Idiot. Went to StonyBrook and I was diagnosed with a kidney infection. This hospital is RIDICULOUS. STAY AWAY
In retrospect, the place is a very good facility. There is no way to be 100% there for everybody at every minute, but as far as this sort of place goes, they do well by people. Im unhappy with some things, but even as far as my elderly father is concerned, they were really good there.
7-25-12 my husband was transported to PMC,at 1030am by ambulance with signs of dizziness, weakness in right side, tireness, and slurred speech,a CAT scan was performed and nothing was shown,ER Drs said he had vertigo and gave hime a anti-vertigo pill and was kept in the ER for 8 1/2 hrs before we were told that they could do no further tests and were calling Stony Brook transport. He was transported to Stoney Brook Hospital at 1130pm and was later told that he had a stroke , not just 1 stroke but 2 strokes on top of eachother.
The staff has been SUPER helpful, polite, and kind during our 4 day hospital stay. They have been so attentive to our every need and made our stay as comfort as possible.
Not really sure yet on rating, so i just gave 3 stars so i could comment, My Brother called me yesterday telling me he had red swollen legs for over a week, so i pleaded with him to get to the nearest hospital, so he gave up on the argument with me and went directly to Peconic Bay where is was admitted just like i knew he would be, i dont drive, but Im calling him every few hours to check on him, and Im praying he gets the best of care, and when i better know of the care he gets i can better give a review, Im praying as hard as i can, or i should say more then i usually pray, I Love my Brother, and my life would be lost without him
So Horrible - Charles mellor pa basically refused to hear any of my concerns in the Er and didnt show any signs of caring about or helping me with my problems. Not one employee who helped me was professional. Worst hospital experience ever.
I rushed myself to the emergency room could find spot cause I couldn’t walk a kind security guy found me a spot n got me a wheelchair n wheeled me in I was taken right away the drs n nurses were thorough in found out I need to remove my appendix which they prepared me n went in right away everyone being so kind n making me feel safe the surgery went very well they did such a great job not to have very little scare!! My room was a single so quite n clean nurses n dr rn was so sweetness made me feel safe they answered my bell right away n even made me coffee I would recommend this hospital to everyone even has a detox n recovery room thumbs up 100 percent I was very pleased with the emergency room n peeps till surgery till hospital bed n recovery work done on my surgery thumbs up 5 stars I will always come to this hospital no matter where I am n is great I live right down the block blessed and blessed thanks you for taken great care of me!!!!!
My 78 year old Mother went to the ER directly from her Primary Care Doctors office at 4PM 7/18/16.... I was just advised by the staff, 23 hours later, that she should be admitted into a room in about an hour... a sick, 78 year old woman has had to sit on a gurney in the hallway of the ER for 24 hours before getting put into a room... How is this acceptable?
This hospital is the worst hospital ive been in. I was in trama unit waiting for operarating room was ready i handed nurse my wallet with all my info within 20 min they had took me up to the operating room and never gave me my wallet when i woke up from procedure that they had to knock me out and go down my throat because i had something stuck and couldnt breath when i left I realized i didnt get my wallet security and police says who brings their wallet to a hospital and they told me i should have asked for my wallet as they was taken me to the operating room i couldnt breath how was i to think to ask for my wallet no one was with me so they stole my wallet
Experience personal handled my injury quickly
I had to go into the emergency room and the staff at Specific Bay Bay Medical made a very difficult situation go a whole lot easier than I expected. They were very kind, empathetic and professional, a truly great staff. Thank you
Admitted to ER rather quickly to then spent 50 minutes waiting for a doctor. Go elsewhere if you have a choice. There is a CityMD across the street. I bet they can do it quicker.
Amanda Riggs (sec/tech) R/NWish all of the nurses could be more like her .Amazing and caring R/N. Keep up the Good work👍🏽👍🏽
My girlfriend, unfortunately, lives nearby and has no choice but to go there (reasons)...her mom and step are always with her...I have experience, and work, in a hospital setting, where we care for patients, in ALL walks of life, so, what my girlfriend tells me is by far unacceptable...she hasnt had anyone check up on her for hours...HOURS!...so my opinion, I, coming from someone who works at a well respected, and FORBES and FORTUNE worthy hospital setting, that we, WE, take care of every, no, ALL patients, no matter WHAT the circumstances...this peCRAPic hospital is NOT worth the time, nor LIFE..
The nurses, doctors, and surgeons were great both in Trama and ICU very helpful and informative with out the doctors and nurses at this hospital I wouldn’t be alive today
Please go to this hospital if you want the worse care ever or just want to die. Doctors that dont care or just misdiagonose everything. This hospital has the most incompetent staff avoid this place at all cost.
My son got burned and had 1st and 2nd degree burns to 10% of his body. Not only did they take there time but, they then transferred him to stony brook
Just wanted to thank Margaret basso and her staff . my wife had surgery 9/25/2015 . great caring staff !!!!!
They work in conjunction with LIRC. They found. Edsore from LONG ISLAND CENTER FOR RECOVERY. LICR. TRIED TO HAVE MY SON COMMITED BE AUSE OF IT. THIS HOSPITAL NEEDS TO BE UPDATED.I DONT RECOMMEND THIS HOSPITAL.
PLACE RELEASED MY HUSBAND WHO SUFFERS FROM AZHIEMERS, PARKINSONS, DEMENIA AND DIABETES IN A PAPER SUIT WITHOUT CONTACT ME HIS WIFE AND CAREGIVER! I FINALLY GOT A CALL AT 1:10 ASKING IF I WAS PICKING HIM UP AS HE WAS WAITING OUTSIDE FOR OVER AN HOUR BEFORE THEY HAD HIM SIT IN WAITING ROOM! HIS PAPERS STATE HE WAS RELEASED AT 10:06. THE NAME DOES NOT EVEN KNOW HIS PHONE # or ADDRESS!! THIS COULD HAVE BECOME A MAJOR TRAGEDY IF HE WAS A WANDERING ALZHEIMERS PATIENT!! TRYING TO TALK TO SOMEONE IN CHARGE AND GETTING THE RUN AROUND, CALL YOU BACK CRAPOLA!
Hospital staff were very polite. Went to the emergency room and didnt have to wait long
How come this tree does not have the American flag on it? Has all the others?
Emergency room is AWFUL - no care. 87 year old mother put in hallway for 11 hours with NO FOOD.
Went in for chest pain and was taken care with great care.The staff was friendly and very professional.Thanks for making my stay as comfortable as possible
Worst ER experience. They should be ashamed.
Everyone at PBMC is terrific! Excellent care, convenient location and now with Northwell Health!
Horrible stay for my elderly frail mother with chronic diarrhea summed up by not giving her toilet paper despite asking numerous times.
Polite staff. Knowledgeable and willing to explain whatever questions you might have.
Peconic Bay hospital has improved greatly in the past decade .
The worst hospital ever...People will die before getting seen here...no one knows anything horrible service and not very compasionate !!!!
Nurses were caring ,professional and diagnosis was right.
Top notch care. Friendly, compassionate and professional.
This hospital sucks. The doctors are extremely rude and very full of themselves
Not the cleanest
Just horrible all round. Billing department is the worst.
Compassionate staff and very knowledgeable
Over two and a half hours to be seen in an emergency
Not well
Service was rendered in a timely fashion
Sweeties Nurses. Lovely....
Ok friendly modem hospital
I would recommend this hospital!
I care for an elderly woman that was in PBMC for a fractured hip. The hospital was understaffed the entire time that she was there. The staff was friendly, but not very good. She spent over 24 hours in pain in the ER, before being brought to surgery. There was very little communication with me until she was being prepared for surgery. At that point, they didnt want to be bothered with my questions and were annoyed that I wanted answers before letting them move forward. After 2 days in the hospital, I received a call on a Friday evening that they were shipping her off to rehab. At this point, I had no contact with a social worker, doctor or physical therapist. At this point, I was very annoyed and would not let them make the transfer. This was the only time that they were attentive and courteous. In summary, the hospital is understaffed, the staff is not very good and there is a complete lack of communication.
Degrading and racist six hours with my ribs almost perforating my lung and they didnt take any medicine until they felt like it and they stopped drinking coffee, they went to see if a piece of garbage was alive or dead. They almost took me out with blood from my back to my hip because I said everything was fine, take Advil and thats it, they dont care about anything, only your salary or my worst enemy, I recommend you go....
Excellent attention
Excellent service.
Total reviews rating 2.9
137 Reviews for Peconic Bay Medical Center 2023:
Review №1
2022-05-12I had my first baby here on Saturday and I can not say enough good things about my experience! The nurses are absolute rockstars that make you feel safe and taken care of, I’m obsessed with my delivery nurse Melissa, I really couldn’t have done it without her. The room was great, their postpartum care is fantastic, the little shower kit is wonderful, and the food was so unexpectedly good! You are in such good hands if you are delivering here
Review №2
2022-06-13This is hospital is the worst. I went visit my wife in her room only to find out this is a c-diff room which means its highly contagious, i did not receive any warning at all. I was in the for 10 minutes before somebody warned me! They lost my wife clothes,i asked four different people to look into it, nobody responded. Nurses claim there overworked not enough help. So if you like to go hospital that not going to give you the proper service, peconic Bay is for you! We sat in the room all day and the only way we got help if we asked for it.. The sign in the room says they check hourly, big lie!! We there hours before we were checked out! Why, because they have no help!!!
Review №3
2022-02-15WOW! If you’re looking for an unprofessional hospital with extremely poor communication, and never ending time lines and waiting for over 12 hours then this is the hospital for you! Could not make this up if I tried. My close friend was taken in at 7am and I was assured the procedure would be no longer than 2 hours and I would be able to visit him by 10am, WRONG. After going up to the help desk a couple times I was given no clarity of how long it would be until my friend was finished, I was informed he will be sent home instead of staying the night. After another 4hrs passed I was told he is in recovery and will be released soon, shortly after the doctor called to tell me he’s staying the night and doesn’t know why I was told he would be going home by the nurse. Wanting to just check on my friend I was told about another hour he will be in his room. Well I should have learned from earlier that morning because another 5 hours went by and still no room ready. I was informed I may have to leave and just visit him in the morning. Literally sat in the lobby from 6:30am-7pm being strung along all day with he’s almost ready to not even being allowed to see him today. Absolutely disgusted with the poor communication by all staff and how they treat their guest. Easy to say this is a first and last time.
Review №4
2022-01-25I am deeply saddened with the events that took place at our community Hospital that we depend on so greatly! Took my Husband to ER for abdo pain and had to leave him due to restrictions. Called his Nurse hours later and sorry to say,, as I am an RN myself, she was an idiot! Called me “ Hon” continuously= disrespectful! And any question I asked regarding my husband’s diagnosis, treatment,, I got an “ I don’t know,,,”. She could not even tell me if he was running a fever???? Next thing I know he is in OR,, no phone call no update,, I called again and Unit Nurse said she would get back to me. No return call 3 hours later. Spoke with Recovery Nurse told someone would get back to me with info. No return call. Now it is 10 hours later. Drove up to hospital only to be lied to by front desk personal, Patient Advocate,, and rude comments overheard about me. Now Im in tears not knowing my loved one’s status. Eventually the President of the hospital came down to lobby and was very kind! But there was just no reason for this undue stress on me. Nurses, and other Staff need regular on-going Training in basic human empathy, and compassion and realize who they are dealing with daily. If not,, GET OUT AND GO WORK IN 7/11 OR DRIVE A BUS 👊
Review №5
2022-06-23This is a wonderful medical group. I was seen by Pa-C Olivia who could not have been nicer. I had a long discussion and had x rays taken. After the examination I was told my right knee was the major issue. Without hesitatioin I was offered a shot in my knee to help with the pain. I have been to a few places trying to get help and there was always some reason I was not offered the help I needed. I want to thank Olivia and the rest of the staff. I will be returning to receive the next injection next week. Great job oeconic Bay medical center.
Review №6
2022-01-256 months later and I still think about the wonderful staff that guided me through giving birth. Thank you to Dr Hunter and Nurse Jen and all the other nurses! I am blessed to have had all of you.
Review №7
2022-02-06Someone needs to have a proper discussionwith nurse “Linda Duerwald” about social media professionalism. I would never want someone like her as a nurse with how she slanders other medical professionals online. Please choose more ethical people to represent your organization.
Review №8
2022-03-31Unorganized Monopoly beware stay far away all about 💵. They could care less about a patients needs and care.Zero courtesy and dignity for each Patient as a one on one basis.Your all just a number of how much money can be generated.Doctors on Long Island need to take a sensitivity class on how to greet treat and fulfill a patients needs again on a one on one basis.Doctors on Long Island would greatly benefit from their counterparts in Manhattan whom exude clear patient skills and staff that are all on same page.Hospital’s staff on the island are all in different directions for their own personal behalf.Your not employed to better you’re career or so called sub-contract to suit your own personal needs not the patients. AGAIN STAY CLEAR AWAY FROM PECONIC AND ITS DOCTORS ALL ABOUT THE SO CALLED MIGHTY DOLLAR 💵.They are trying to make up for lost time and monies from the SCAMDEMIC COVERT-19.Best of luck don’t look for convenience or close proximity to home search for whom is going to suit your needs as a patient and fulfill your personal needs.
Review №9
2022-06-24My husband was admitted overnight for observation but it took until 2pm for the discharge doctor to get to his room and that was after being nagged for 2 hours. 3 stars because of that but everything else was fine.
Review №10
2021-10-22Gave birth here and the hospital and nurses were amazing, extremely helpful and patient.The hospital room was clean and the food menu was better than i couldve imagined, the food was delivered quick and tasted really good.Everything went wonderful other than forgetting a few things while i was bleeding after giving birth…Everything went well, me and my baby left the hospital two days later and everything is still going well… these doctors and nurses in the maternity ward will take care of you and make sure you are okay.