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Phone: +1 631-969-1717
Site: https://pepboys.com/stores/ny/ba...
Opening hours
  • Monday:7:30AM–8PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–6PM
  • Sunday:9AM–6PM
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Total reviews rating 3.7

199 Reviews for Pep Boys 2023:

Review №1

2022-02-02

I have been going to pep boys for a while now. Recently their service became terrible. A month ago I took my car for an oil change and they damaged the plastic that goes under the engine. Today I took my other car to them for same reason and tire rotation. When I got my car back I noticed the tires were not rotated so I went back to the store and asked them to do it. They said they won’t do it today because it’s only one person working and I need to come back in 4 days. Wow! After I came home I noticed this big spill on the engine. Unbelievable!! I don’t know if they are over worked or what but that’s really bad. Don’t think will be going back anymore. Very upsetting!!

Review №2

2022-03-27

Ben and Brian were complete professionals. I tried fixing the valve stem on my tire and completely screwed it up. I brought it in and they fixed it right away. They were knowledgeable, prompt, and honest. I will definitely be coming back.

Review №3

2022-07-02

Im writing this review 2 yrs after visiting, I hope they changed for the better, but I doubt it. Zero stars, went for state inspection w a appointment, waited 2 hrs and the crooks told me I needed brakes and rotors all-around. Trouble is I just replaced all my pads a few wks before and also measured my rotors for wear and they were fine. I dont think they even pulled A wheel. Waiting for their standard reply of; Sorry, we didnt meet your ....blah, blah, blah........

Review №4

2022-06-29

I needed an oil change and came last minute - it was done quickly and the service provided by Salomon at the front desk was very kind - I will come back for future oil changes.

Review №5

2022-04-15

Waited 2 hours and 40 minutes (even with making an appointment) for an oil change and inspection. Upon failing my inspection I brought my car to a different shop where they called me saying that there was no way they removed/ rotated my wheels and changed my oil at this Pepboys. Ive been to other Pepboys locations before where I was in and out within an hour and they actually worked on my car. If you prefer to get ripped off in a sketchy garage this is the place for you.

Review №6

2022-07-16

The dedication of Solomon was beyond my speciation Professionalism and dedication are probably his second name. You are so lucky to have him. Congratulations for hiring him. This is my new store. Thank you Solomon

Review №7

2022-06-22

Solomon was so friendly & kind! Also extremely helpful, he really made sure I understood what was going on. Great service!

Review №8

2022-05-20

Got everything needed in order to pass inspection, Salomon was helpful in assuring my vehicle was properly inspected and everything was fine before returning it to me.

Review №9

2022-06-20

I been there for oil change and received a great professional service. Specially Manager Mr. Omair provide us a great service Thanks Pep Boys.

Review №10

2022-07-20

Salmon who is the manager is very disrespectful to his worker,omg I was in shock when I hear the manner in which the employee(frank) just stood there dumb, no one deserves to be talking to like that while trying to make their honest bread!!!! Rubbish!!! Boycott pepboy !!!

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