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Phone: +1 718-717-0002
Site: https://pepboys.com/stores/ny/ba...
Opening hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:9AM–6PM
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Total reviews rating 3.8

199 Reviews for Pep Boys 2023:

Review №1

2022-02-22

I love this place. These guys are so great, thorough and very knowledgeable. Extremely accommodating and genuinely care. They never try to sell you something you dont need, which separates them from the rest of these crook mechanic shops. They are very busy but try hard to squeeze you in if they can. Would definitely recommend as i go there often with my 3 older cars for regular maintenance.

Review №2

2022-04-11

Very satisfied with service for tire installation and general inspection on all tires. All the employees are professional and courteous - an employee named Troy was particularly helpful and knowledgeable concerning many questions that I had about the condition and general maintenance of my vehicle. Service was completed in a reasonable time. Highly recommend Pep Boys Bayside.

Review №3

2022-03-07

Initially came for a tire pressure check which Carlos was really helpful in checking over thoroughly. Ended up coming the very next day for a separate issue and was equally pleased with the service and attention given to my concerns. This time it was Troy who helped me and I couldn’t be more pleased with the time, service, and attention provided. They worked super fast given I hadn’t had an appointment but desperately needed an alignment. The mechanics were all very helpful, definitely recommend!

Review №4

2022-05-23

Tried to go back to this place after couple of years to fix my car. I went before my confirmed appointment time. There were not many employees and they were running behind by 3 hrs of scheduled time. They were happy to hear that I will be back in two hrs or so and I left....

Review №5

2022-02-23

Took a bit of time (3 hours+) to install my new tires despite arrived at scheduled appointment time. However the technicians are knowledgeable and nice mannered. Happy with the installation thus far.

Review №6

2022-03-13

Truly a great dealership with great employees! I wanted to take this time to thanks “Troy” one of the employees who truly helped me the most and did everything possible to make it all work! True costumer service at its finest! Thank you guys so much highly recommended!

Review №7

2022-06-24

I bring all my cars to this Pep Boys all the time. These guys know what they’re doing and I never have an issue with them. Troy & and all the other guys are always welcoming and always keep me updated on my car. A1 service all around highly recommend !

Review №8

2022-02-11

I’ve been coming to his location for more than 10 years. Every member of this Pep Boys is professional, honest, super nice, and will go out of their way to help. Especially helpful are Carlos, Troy, & Christopher. So grateful they provide consistent, high quality service to our community.

Review №9

2022-03-31

Today I went because I needed a battery changed and oil change as well. Being my car did not start it was 4 years since my battery was changed. Staff was friendly and listen to what I needed done w the car. They ran a battery test and it was the battery. It was fixed within hour. Great service and priced right! I highly recommend this location.

Review №10

2021-03-18

Just wanted the oil change and replacement of all eight spark plugs and coils. Thats what I asked for when I made the appointment. I didnt know I was charged for a fuel efficiency package and an extended warranty until I got home and looked at the receipt.

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