Perry Pet in Livonia
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Livonia, Livingston County, New York, US
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Site: http://www.perryvet.com/
- Monday:7AM–6PM
- Tuesday:7AM–6PM
- Wednesday:7AM–6PM
- Thursday:7AM–6PM
- Friday:7AM–6PM
- Saturday:7AM–1PM
- Sunday:Closed
Honestly the best vet I have ever gone to. Very compassionate and caring vets and staff. My dog is nervous and takes a bit for her to like someone. But every time I come they make us feel calm and at ease. Had seen Daniel today and he just sat on the floor with her and slowly pet her as we talked about what might be going on. It was a mystery illness that was figured out quickly. I was sent home with thorough instructions and medicine for her recovery. Happy with everything ☺️ I have been taking my dog here for 6 years. And I have always recommended this vet office and the location at Perry. Ty all again for your kindness.
The office was not willing to speak to me about a previous recommendation the office gave on removing my cats teeth. I asked to speak to the vet or vet tech. The secretary instead told me that the office manager said they could do nothing for me unless I brought the cats to be seen again. I wanted to ask a few questions about the procedure you recommended & to get an estimate on how much it would cost to get that procedure. Not helpful at all.
Couldnt have been a better experience considering we were there to say goodbye to our girl. The entire staff is just wonderful, so caring and compassionate! They made an unbearable moment a bit easier for us and I am forever grateful! Definitely will not go to another Vet when the time comes and I highly recommend them whenever I get a chance!
The Livonia office fitted us in during a very busy time. The veterinarian and vet tech were both very professional. Explained what was wrong and our options very clearly. They were very compassionate to us and loving to our dog. Really wish this office was closer to our home.
Everyone at Perry Vet Clinic in Livonia has been wonderful! Over the past couple of years they’ve walked us though the difficulty of losing our two dogs to the joys of bringing two new pups into our home. They are honest, compassionate and reliable! We are so lucky to have them in our area.
Ive been going here for 10 plus years, Ive used perry and Livonia offices. Livonia is definitely my favorite and now my closest. I have boxers who are prone to medical issues and they have always accommodated our needs and are amazing with each one. I also rescue boxers and they have given me recommendations in order to be able to do so. Everyone is so kind and compassionate. Highly recommend their services to all!
I had an emergency for my 6 month old puppy when I called. I believe I spoke with Tanya? I can’t be for sure that was her name, but she was AMAZING. Made me feel at ease and got me in that morning. I called other places for an urgent care visit and all of the receptionist were incredibly rude and were not helpful. I appreciate “Tanyas” efforts in getting me in ASAP. She stayed calm and gave me all the right information. And Charlea(my puppy) absolutely loves the ladies at the front desk!
I have an emergency with a puppy, this place refused to see the pup bc I dont have enough money for the visit. Once I said I didnt have enough money the receptionist Nikki felt it was OK to be rude to me and basically said to let the pup die, bc this is a business and they need to be paid. Understanding yes, but for people who are suppose to care about animals, money comes first. I will never take my animals back to this place.
I’ve been happy with the service up until today when my pups spay had occurred... I’d gotten the puppy package and that was clear on what the price should be. At the time of her spay she had an ear infection (I had noticed and asked them to check it out for me). They failed to mention that an ear smear would happen and to test it, it cost extra. I brought in a stool sample for them to check and once again they failed to mention that after 2 fecal samples being brought in, it would cost extra. Then on top of that, they really jack up the price with all these medications, which I thought would have been included in the puppy package. READ THE FINE PRINT and buy your medications or anything else possible somewhere else so they don’t snag all of your money! The $117 spay and visit turned into $325, just because of the medication and testing and minor things they don’t mention! When I brought her home she had poop matted in her hind hair and all around that area and there was poop on the blanket I’d given them for her to have for comfort during her surgery. I’m a very upset customer!
I have been coming to Perry Vet for 13 years. I continued there as my dog as a puppy started here. I called with an emergency as my dog was not well. Was told to come in at a time , i waited outside for 45 minutes. I left after calling the office and asking them how much longer it would be. The office people i feel were not helpful in this matter. You would think if its an emergency the office people would kindly ask a well animal owner if they could wait while a sick animal could be seen..
Its like a quick lube selling services. The care is for the dollar first. I didnt need a 15 minute speech about dental care while one of my dogs was bleeding all over. Then the Vet didnt give the info on the surgery. Left for the day and three days later we got a call wondering how the bathroom problems were. We had found a new vet by then.
This is by far one of the best veterinary clinics around! My fur babies have been to a few different ones but so far I have to say the treatment we recieved here was phenomenal. I brought in my puppy Atreus with a decent head wound caused by my bigger dog Dingo. He had been on near shock all night. Thankful they were able to see him relatively quickly after i called with no appointment. After he recieved a bunch of hugs and kisses from the wonderful gentle and caring staff he was out of the shocked mood. I definitely will be bringing back Atreus and the rest of my babies for all my veterinary needs.
This place is wonderful. We had somewhat of an emergency with our 8 month old rabbit. It was almost an hour drive for us but was the only clinic we could find that had a doctor that treated rabbits. We arrived at 3:50 Dr Jessica Litteer examined him. They kept him did surgery and we picked him back up at 5:30. He was already eating and drinking when we got him home. Everyone there are so thoughtful and caring. Wish could give them a million stars!!
We take both of our cats to Perry Pet Livonia Center, and they always take great care of our babies! All of the vets are very compassionate and caring, and are focused on the pets welfare at all times. We always feel that our pets are getting the very best of care when we take them there.
My dog had a bad reaction to a rabies vaccine given here and when she couldn’t stop vomiting they offered an urgent care un-appointment saying I could come over and wait til they could fit her in and because it is urgent the fee would be $100. How is it urgent if I have to wait for an opening while sitting in the parking lot?! Charge me a fee by all means but not above and beyond to sit and wait for an opening. We have been coming here since 1994 for our pets and I’m sure we can find another vet that will treat us and our dog better.
I have been going to Perry Pet for a number of years. They are always kind, caring and helpful. They explain everything very thoroughly and give you options. They are very positive. They helped me say good bye to my best friend (Crockett) with dignity and caring. My other little boy (George) was involved in a horrific incident and the vets and staff at Perry Pet saved his life and mine as well. I will be eternally grateful and will continue to go there and take any new pets I acquire along the way. The try and ease your pets fears and get you out quickly without feeling rushed.
Perry Vet Clinic is an awesome place to take your pets for any need ! All the staff are well informed and extremely cordial. You can tell they like their job since they always have a smile on their faces and they show a really caring attitude to both you and your pet. I give them all 5 stars!! And thank you for your services!
Amazing staff that are compassionate to the animals, great pricing compared to other vets and friendly, knowledgeable, attentive veterinarians. They take their time to explain diagnosis and treatment options to you, Ive never felt rushed, or pushed aside and have gained insight into the care of my dog that I never received at other vets. Dr. Hect is by far one of the best veterinarians Ive ever met. They have a customer for life here.
Wonderful experience. The doctor (Litteer - sp.?) explained everything in such great detail. She took care of our cat as if it was her own, and made me feel that when Kitty Mittens comes for her procedure, that she’ll be well taken care of. She gave me plenty of reassurance, and allowed me to make choices for my cats care without any judgement, and aided me with advice when asked. I expected a good experience when I came, but left shocked at how wonderful this vet was, the experience was amazing. We will be recommending you to our friends and family, and look forward to working with you in the future. Thank you SO much!
Ive been taking both of my animals here for years and have easily spent over $4,000 over the past 5 years. My partner and I both lost our jobs at the same time and only had $175 to pay off on our bill. Unfortunately our 1 year old lab developed a uti during this time after I had just gotten a job. They told me that theres nothing they can do until I pay off the remaining bill. Never once missed a payment up until then. They are willing to let my dog die over $175. Once that bill is paid off they will never ever have my business again. They also tried telling me that I had never paid a bill of $150 when I had already paid that balance in full with proof, and they still expected me to pay that money that was already paid! They have had us spend unnecessary money multiple times throughout the past 5 years and were not willing to work with us over that little bit of money. Awful service
The folks there are very kind and caring. We just had our cat put to sleep and was very hard for us. They let us have as much time as we needed to say goodbye to our cat (family member). I thank them for being so very kind and caring. We will miss our baby boy (chubby) very much, and know he is in Heaven free of pain and running around like he used to.
We both (Katie and Logan) want to thank the whole team at the clinic! Being that it was our first time in, we felt very welcome and felt the love and dedication to us and all the lucky animals. Thank you all so much for taking care of our Cheddar girl and spending the time to answer all of our questions.Logan and Katie B
Just moved into the area and enjoyed the friendliness of ALL the staff. They all chatted, were gentle and sweet with our new kitten, and were great with our raising him on pure raw food and his probability of venturing outside. They appeared to be very well informed but realistic with country living choices. The doctor was thorough in explaining each part of various procedures and determining the necessity of any/all vaccines and shots not guilting me into items unnecessarily. Researching other reviews of vet services in the area helped us find ACFL and Im very pleased with the results.
Its only my first visit, so I need more experience to say much more. I was happy with everything except the checkout. Being around other animals side by side, promotes cross contamination by fleas and germs. The dogs stunk terrible and owners left huge piles of fecal material all around the parking areas. Its not your fault but I would very much prefer not to be positioned within smelling distance of their lack of proper animal hygiene. There was urine in the foyer way to leave as well as a terrible dog smell. I hope that these issues are addressed with dog owners visiting and possibly changes in the checkout process. Cats side by side with dogs for extended periods of time is a needless stress on both animals. Maybe separate checkout counters for dogs and cats would help.
I cant thank everyone enough for how kind and professional you all were with Chloe and I. Everyone was very understanding, extremely helpful and kept calm while helping me keep calm during a very stressful time. You all took exceptional care of Chloe. I cant thank you all enough. From the bottom of my heart thank you!
Great to have an exotic vet (Dr Liteer) nearby as I live inGeneseo. Previously I had to drive to Spencerport to see Dr Heidi Licatta at Erie Canal Vet who is also awesome. But when you have a dwarf bunny that is prone to GI Stasis (internal blockage) time of treatment is vital or death can occur.I’ve had this experience twice with positive treatment and a normal playful bunny the next day. Staff is very friendly and waiting time was minimal.
Theyre very nice theyre the vet that seen my cat when no other place would take her it was a very very nice they are the only place that would take my cat when I thought she was hit by a car and couldnt walk or anything they were the only place that would take her when no where else would take her they even let me make payment pay for the office with it and pay the rest later so they were very very nice and very helpful and I really appreciate them working with me on it
Total reviews rating 4.8
181 Reviews for Perry Pet 2023:
Review №1
2022-03-25If I could give this place ZERO stars, I WOULD. They are completely negligent and careless. The staff is uneducated. They retain information related to the pet from the owner, and give FALSE DIAGNOSIS! My friend brought her pregnant dog in, to get pregnancy verified and to get her checked up. They told her she “wasn’t pregnant” and that she was having a “phantom pregnancy” and then proceeded to vaccinate her for rabies and others (KNOWING ITS HARMFUL TO PUPPIES) and ended up killing the unborn puppies ! SHAME ON THIS VETERINARY CLINIC !!!!! DO NOT USE THEM !!!!
Review №2
2022-02-07The service was absolutely fantastic as it always has been. The entire staff even remembered Captain Jack from when he came in as a kitten which was a really important and heart felt thing for me to have that sort of connection. Thank you for all that you do. We will be life time members of Perry Pet - Livonia!
Review №3
2022-05-21The staff was friendly from the moment we walked through the front door. They were helpful and answered all of our questions. We have found our new vet.
Review №4
2022-02-01I would give them 0 stars if possible. Their prices are incredibly high and their care is non existent. I had them out multiple times throughout years of owning my horse due to a lameness issue. Each time had an unmovable farm visit fee of $300 on top of the actual bill for care and each time the lameness was dismissed as nothing. Spent years and thousands of dollars trying to get any kind of answers. Finally switched vets, bloodwork was done immediately and it was lyme disease and vitamin e deficiency. NOT ONCE was bloodwork done or the lameness addressed with Perry vet. They would rather milk you for money than take care of your pets. Id challenge anyone to try another vet and compare the experience. You dont know what youre missing until you try something else.
Review №5
2021-09-11Great veterinary services. From well visits to surgery, competent and caring staff. Highly recommend. 5 ☆s
Review №6
2021-12-07Dr. Fisher treats our kitten Maddie like his own giving her exceptional care. She likes it when he holds her trying to listen to her heart and lungs. Thanks for all you do for our cats.
Review №7
2020-04-28Brought my cat in due to what I thought was an upper respiratory infection. That ended up being true, but Dr. Fischer was able to find the cause (a polyp in his right ear). Even though no one was able to enter the building due to the current pandemic, everyone involved made the appointment flow smoothly. Dr. Fischer explained everything very well to me and I definitely trust him to take care of Luna during future visits. It has now been a few days since starting antibiotics and Luna is back to his very energetic, cuddly self! Perry Pet is awesome!
Review №8
2022-02-04All of you are WONDERFUL! Thank you so much for being thorough and proactive in his treatment. He is healthy and happy again. You were very kind to him and me. That means so much.
Review №9
2022-05-05BEST EVER! Been with them around 35 years or so, will never change. So kind, so thoughtful, and above all SO CARING! Thank You!
Review №10
2020-07-30They took great care of our girl here. We had taken her to a Dansville vet due to a limp she was experiencing. They referred us up to the city to see an orthopedic surgeon. Well, we made the appointment and told them we needed x-rays. The day comes, they didnt do x-rays, chsrged us 150 for the visit and then estimated an additional 800 bucks for x-rays! Nope!! We called Perry, they got us in quickly, took xrays and the entire visit was $450. Thankfully, there was nothing terribly wrong with our girl and they gave her a prescription! These last months have been full of anxiety for us, and these wonderful people at Perry helped ease that! Thanks so much to their team!