Kerbside pickup
Yes
Pet Supplies Plus Buffalo in Buffalo
Categories
Location on the map
Buffalo, Erie County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Phone: +1 716-876-6663
Site: https://www.petsuppliesplus.com/...
Site: https://www.petsuppliesplus.com/...
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–6PM
Comments (199)
Meaco is always a great delight and very pleasant on the eyes! He Always has great costumer service and always seems so happy to see me and helps with what ever I need. He’s just really the best employee there. I’ve never met someone as hard working as him!
Good prices and deals and very friendly staff. I have been really impressed with Pet Supplies Plus
Excellent customer service. Brought out for curbside delivery with minimal waiting time
We go there to get crickets worms dry food bedding for my headgehog they are really nice and always helping us.
Good selection of cat foods, when many stores at this time are low in stock. Reasonable prices and selections. Friendly, helpful staff.
I’m kinda upset bc I got a bird not so long ago and I’m just now noticing that her wings was clipped, usually birds there back then had full wings now they don’t . I noticed when she went to try and fly and she just kept falling .
Gotta say not a cheap option for your pet but 100% the best food for your pet. With that said, the staff and super knowledgeable and moreover very nice. I guess I feel better after spending so much money when people treat you nice. :) In all, I 100% recommend this pet store and Ill be back. Thank you, Pet Supplies Plus! :)
Went to return a dead fish and they was very cool about it and had no prople as long as i brought a water sample from my tank at home love this pet store
Very customer orientated! Had everything I needed available environment was clean no issues to report.
One of the best stores I visit because of the animals and neat customer service 🤨
The guy help me from the moment I walk in the store , he explain what I need to do and what kind of food I need to buy to my new fishes that he recommend for me , my fish her healthy and strong , definitely go there again to buy food and for all of my pets need , helpful respectful and friendly stuff.
Going through changes and updates prices mostly competitive with brick and morter, online not so much, curtious friendly
Good service and good people, youll find what sometimes you dont find in the other stores
My best buddy Rambo has been with Pet supplies plus since puppy days for 4 years.The Redford limited ingredient Lamb and Sweet potato dry food has been the only relief to his gassy stomach. We love this place. 🐕
Staff is always friendly and helpful. They have everything my cats need and want at reasonable prices. Only fault I found recently was when buying a Betta Fish, I asked what food they were feeding the Bettas because you cant just switch it on them, the one girl was very knowledgeable on Bettas but didnt know what food and after looking it wasnt marked anywhere, so she referred us to a guy thats in charge of feeding the fish and he had no clue about Betta Fish care and feeding. We ended up buying what was there food wise since they only had two options. Blue Moon is Thriving......
The staff here is so very kind and they to help with customer and their 4 legged friends they are awesome.
The young girls were Helpful to the Tea bae!!! Ok! Answered all my questions & wasnt bother to do so!!!
Ever since I got my cat, Chunky, back in 2019 Ive been visiting this location and I have yet to leave disappointed. Im always able to find what it is Im looking for and the staff is knowledgeable, helpful and friendly. I recently received a tarantula from a friend although I know next to nothing about caring for it and they have been a great resource for providing insight on the matter as well as the supplies to do so.
Very nice people who were so helpful to this 1st time Dog owner. The store is very dirty. The area where you bathe your Dogs is disgusting.
The staff is always so nice and super helpful. They are all so much more educated then some of the people working at other competitive pet stores!! This is always my go to place!!!
They advertise one price and you go in the store and find out its a whole different situation not happy with pet supplies
Blasdal store is phenomenal. Staff is always ready to help, friendly, and I can take my dogs there and they always greet them with a smile. Do it yourself pet grooming stations are SO convenient. Thank you to all the Pet Supplies Plus!
This particular location could be cleaner. Fish area is in need of some employees who are skilled in caring for the fish and keeping the displays more appealing. I wouldnt buy fish here. The rest of the store needs some sparkle as well but overall, its OK to grab general pet supplies here. NF Boulevard location is much cleaner.
I found a great deal of useful items for my best four legged friend named Drago. I really felt as of I got my moneys worth for the items purchased as well. However, a staff member seemed to follow me throughout the store as if I was wanting to possibly steal. I have to give negative marks for that.
Absolutely love Nicks Place. The food is delicious and the staff are very welcoming and caring. I just wish they were open daily later than they are. I would highly recommend eating here.
They have a wash station which is great to wash your puppers after our muddy rainy park time. They also have some alternative and different selections of products that PetSmart didnt have.
Great food variety for dogs workers are very nice they have almost anything you need other than bigger fish tanks like 75 gallon or bigger im sure u can order through them if you ask
I was greeted upon arrival. Social distancing is in order. I was a few minutes early for an appointment to get my dogs nails clipped, and took advantage of their sweater and coat sales. I found the staff to be friendly and professional. I was pleased with the service they provided and made an appointment to have my fog groomed the next month by the same person.
I usually shop here but never get help or anything like that which I don’t mind. But the Cashier Kaiva was VERY nice ,friendly. She was on top of it . Very friendly and quick.
They doesnt have variety of things for ferrets, just one kind of food.
Very good staff and selection. Good experiences
Awesome selection of dog food and newly upgraded dog shampooing area which is beautiful and convenient. The water pressure is good but there are no floor stalls so your dog will have to jump up or walk up a small ramp.
Love the groomers, they always take care of my Waffles and love on him.Wish you guys carried Full Moon jerkies, but staff is always friendly and store is always relatively clean.
Ordered 3 buckets of cat litter and 2 boxes of canned soft food for delivery. Free delivery. Came the next day. Wish that I had been there to properly thank team member for delivering such heavy items.!
The staff at Buffalo store is amazing. Super helpful and knowledgeable. They are very quick to call for help at checkout if more then 2 ppl in line, Makes it very easy to check out FAST!
We live near our local Pet Supplies Plus, on Delaware in Buffalo. We take our pupper there for grooming every 5-6 weeks. Jessica usually grooms him. Shes great!
Theyre all so helpful at this pet store location & my puppy always loves everything I get her from here!😘🐶
Well a large selection of food, treats and toys for your best friend. Grooming services also offered, my sister recently had her dog groomed very dissatisfied barely any type of fur cutting done actual looked worse after the grooming. Taking her to another groomer to try and get her fixed.
First time in the Delaware store and very surprised at the unprofessionalism and the fact that the staff was a knowledgeable of what was in their store. Common things that they should have carried they didnt and they were much pricier then the other stores. Also didnt like the treatment of how I was served as a customer as well
I am a New Customer and more people should know that GREAT CUSTOMER SERVICE is alive and well at P.S.P. Way to go LANCE . Ill be back for my Baby Rott supplies. Thanks.
Love this location!! Super nice employees!
I take my daughter here to get crickets for her leopard gecko. We also purchase dog food, hamster bedding, reptile accessories, just about everything we need. Prices are good. She loves looking at the ferrets, and the staff is respectful and courteous, and are more than happy to allow her to hold and play with them. My daughter gets excited to go here like shes going to fantasy island. Great place.
This is a great pet store to have in the area. The rows are spacious enough for two carts, the lighting is nice and the workers are helpful. The prices dont seem too crazy and the last time I was in there were a ton of sales. The downside of the nice, big store is that it feels kind of like Costco or home Depot for pets. The vibe is a little big-boxy for me, but if thats what you like, then this is the place for you!
I buy my dog food here. Especially the healthy one
The staff was awesome! One gave me information on possible care on a stray female mom and her kittens, my cashier was so pleasant although I left my wallet in the car and hurried to retrieve it. She wasnt put off by my forgetfulness, and to the young man who asked me for assistance and carried out my heavy items...first class customer service!!
In the past Ive had issues with the way they were keeping their Canarys and the fact that they were dying frequently. In the last 2 years the shop is undergone some great positive changes and they have some wonderful customer service Folk. I am usually greeted and they usually greet you at the door. theyve been very helpful
Pet Supplies Plus is great! Super friendly staff, clean store. I just wish there was more cat stuff, but that’s a small gripe.
Help you out with all your questions about your pet needs very friendly
2 stars bc they had frogs I wanted..but the store and cages need to be cleaned there vary dirty.i bought 3 tree frogs and the lady gave then to me and said here are your nasty little creatures.not something someone working with animals should say to someone buying animals..the cashier was vary nice though
I love this store. Its not as big as some of the competitors stores but I find it cheaper. It definitely helps to get their discount card and lots of times they will have coupons sent to your email or online for 5 dollars off your purchase. We get all of our needs met for our turtle and cat here. They also have good deals for microchipping your pet.
It amazes me how different the help is in the store from one day to the next. No one greeted me when I walked in the store no 1 came and asked me if I needed any help & no 1 asked me if I needed any carry out and the cashier wasnt too happy to be cashing me out.
Very impressed with the selection of quality dog food and treats. I went in for a small bag of dog food to hold us over until our next shipment of food arrives. I ended up with that, plus several bags of limited ingredient, natural treats and some bones. My dog (who can be quite picky) is obsessed with everything shes tried so far. Ask for a discount card if you dont have one already. Im only in town temporarily, but will definitely be back before we leave!
I really like shopping here.. Customer service is good & friendly. Lots of variety for all pets.. Love the grooming area.. And meeting mutual animal lovers is always a plus.. Well I just upgraded this store location to 5 stars.. Customer service is awsum! I just would like to say Thank U to the Owner for reading & responding to my post..
Better prices on toys I feel And more different types of animals. Friendly staff. Pricey dog food tho. I guess before I got my dog thats all her previous owner would buy her but it was like 50$ for a 20lb bag + her 12$ wet dog food. I had to slowly switch her to something different but I make sure I still go by almost every other week to buy toys. Feel lost if I dont visit.
Great place to get standard supplies
Great price - friendly service and the order was completely ready and available for pick-up within 2 hours
Very nice people work there
Friendly help. Good prices. Need to restock the fresh dog foods more often
The staff is super helpful and if you tell them what you need they will do everything they can to help out. They also have great vet clinics for cheap which Ive taken my dog to before it was very easy.
Great store, huge selection of supplies and good prices. Would recommend to anyone
This is a great place to get pet supplies. The staff are always friendly and helpful. Theyll help you get your things to your car. Or, if youre using the bus like I do, they dont mind helping you package everything well.
We just adopted a nee cat that was staying at Pet Supplies Plus. Both the staff and representative from City of Buffalo Animal shelter were great.The store has a good selection of supplies for an assortment of pets and also has dog grooming, of that is something you need.
Took my bearded collie (dog) to get groomed and they did a wonderful job on her. She was treated very well and was beautiful when they were done with her. Tyty.
Very nice store with helpful employees. Clean and well stocked.
I like coming here because the worker are friendly and the prices seem better then other pet supply stores. I always find a coupon off the internet before I go like the $10 off $50. Everything is nicely organized and clean. I have yet to have any issues while shopping here.
Great place to shop. The employees are always friendly and knowledgeable. Huge variety and great prices. They also have a self service dog wash and the vet clinics are Saturday mornings. Theres also usually 2 cats up for adoption at this location.
Seems like every time I go to this store theres always a problem went there with a manufacturers coupon and was told by the cashier that they dont take coupons that were printed when I asked when they started because Ive always use coupons there he told me its always been like that which it has not because I always use coupons there that have been printed from the manufacturer I asked to speak to the manager and she came over and said yes the coupons were acceptable as long as they scanned he did not apologize just rolled his eyes also hey I purchase some bulk items there was no pen to write down the bin number and he insisted there was and would not look up the items in the book which I know they are there nor would he go and try to get the item number himself my friend had to go over there and get the item number so he could ring up the products I like Pet Supplies Plus but I dont like that particular store seems like they need to train their employees better
Very helpful knowledgeable staff.There is a station to wash your dog in yourself (a beautiful black K-9 German was being washed).They did not have the brand we needed in stock, but recommended a better comparable brand.The prices are fair but border on the pricier end. This is not walmart pet. If you see the brand on tv, likely it is not one of the best.
We get all our supplies for our two birds and our dog. The bird food comes in bulk, my favorite
Good deals available IF you sign up for the shoppers program and provide your email address. Store is well stocked and clean. Associates are helpful.
Staff here are awesome they remember our dogs name and everytime we go in there they yell it out and he gets all excited. Its honestly like we are going to visit friends instead of shopping. And on top of all that they care about animals from our fish to our snake and our dog and everything in between.
I always go during the 9AM-1PM hours. So far the staff have been attentive and ready if you ask them a question. I have been in and out of the store quickly that I dont dread going to the pet store. The place is organized and the animals look good to me. I recommend this store.
I brought my dog there to give him a bath. The person at the register was wonderful. She gave us directions. Said if we needed help just ask. Now I have a clean dog and he even got treats. I highly recommend this place.
Wonderful store and you can bring in Fido or Fluffy while you shop. They have everything you need and more along with reasonable prices. Only bad thing is seeing lovable cats up for adoption and not being able to take them home with me.
What can I say cats have to eat, and my cats eat ALOT lolNot a bad place to stuck up on pet food and essentials if you sign up for their buyer club you get decent coupons in emails.
Great place to get all your pet needs. The staff are friendly and knowledgeable. The new cats are so sweet as well.
We have been go in NY here for years, they have a great self dog wash station. Store staff is friendly, and they have a large selection of product. My son is always a fan of the fish, reptiles, Guinea pigs and other animals. Looks like they have also started offering shelter cats.
I just was there and purchased 16-40lb boxes of litter. They loaded it on a cart and put it in my truck, besides all the other things that I purchased. Always being nice and more than willing to help. So someone who has some health issues and needs some help I am most grateful. thanks pet supply plus.
People atfront counter at very people friendly.
Groomers are awesome. They do an excellent job on my very hairy sheperd.
The sales associates were great, making sure I had found everything I needed. It is refreshing to be asked if help was needed instead of like at most stores searching for an associate who doesnt even want to help you.
I love this store! They always greet me when I come in, have exactly what I need, usually with a range of prices, my dog is welcome there, they give her a treat, and they have a weekly vet clinic. Whats not to like?
Used Laura the groomer for the first time on Sunday. She was awesome. Used to go to Kennel Club who is terrible and charges $110.00 to shear my Irish Setter like a sheep, then the owner asks me for a tip. Laura did exactly what I asked and more. She only charged $59.00 and I had to force her to accept a tip. I will go to her from now on!
Staff is plenty friendly but some of the items are more expensive than youd find at other stores (even Target--e.g. the same brand of cat treats were $1.75 there ON SALE and were $1.50 at Target). Really Id only go there for specialty pet items, cause you kind of have to
It is one of the best pet store I have shopped at. All employees are very knowledgeable and friendly. Im always telling my friends about it. 5 stars are not enough . Deserves at least 10.
The customer service is very nice, but it is very frustrating that I ordered curbside pickup only for the items to be incorrect, and for the solution for me to drive back and go inside of the store to get the proper item (negating the purpose of curbside pickup).
Ive been shopping for my pets needs for years with this store. They are pet friendly you can take your pets with you, and they carry supplies for every kind of pet large & small, at affordable prices with discounts. I love this place and they are very helpful toward your needs....
Have bin waiting on bird seed for my parrot. Black sun flower seed for 3 months. All the sign says new product coming soon..
Wouldn’t recommend. Had no issues until a month or so ago when they got a new supplier for crickets. Now they very rarely have any in stock (large or small), and customer service is poor regarding this. I have been told that they come in on Thursday’s and sell out in the next couple days. Whenever I have asked about this to employees or managers I have been treated rudely. Very unfortunate the downward turn this store has taken.
This store had the flavor of Friskies pate my cats love in stock only once over a 3 month period and 7 visits! The only other time they had them in stock the employee refused to get them for me from the back room (corp office did give me a $20 giftcard for that visit). My last visit this week - i walked through a blizzard, literally, and they were out of most of the items i was shopping for. Waiting to hear back from corp office AGAIN. They have officially lost my business. UPDATE: THIS STORE SEEMS TO HAVE RESOLVED THEIR STOCKING ISSUES AND I HAVE RESUMED MY PATRONAGE. THEY SHOULD BE GRATEFUL TO THEIR EMPLOYEES WHO MADE THE DIFFERENCE DURING THE ISSUE OF REFERENCE.
The register malfunctioned while I was checking out, after I ran my credit card. The cashier re-rang my items and charged me again. I saw on my bank account that 2 transactions were pending... but was assured that one shouldnt go through. Two days later, both transactions are posted on my bank account. When I called, they said this happens all of the time. So why the freak did you charge me again? I was told I have to go back into the store to get my money back. Switching to Elmwood Pet Supplies from here on.
My favorite go to for my fur babies. Always friendly, helpful and very knowledgeable about the things.
The employees at this location always try to be helpful. The adoption opportunities and educational outreach to the public are truly admirable. Contests such as pet photos for calendars are also great fundraisers for The Buffalo Animal Shelter.
Buddy loves every visit he gets to Pet Supplies Plus. Between all the wonderful smells, the friendly and helpful staff, the treats he gets, and utilizing the bathtub, he always leaves happier and cleaner than he arrived.
Very nice, hard working people. Prices are high but when they have a sale,..... you know most youre getting a good deal.Smaller grocery store but they have a lot and they have very good sales.
Good stuff at PSP. We got our fish food and some nice new fish on sale. The only thing lacling was that they didnt have the brand of filters we needed..Topfin. I was told their competitor carried that brand. Petsmart..
Great place to buy pet supplies.I buy most of my aquarium supplies here.They also have an extensive selection of cat and dog foods and accessories.
It is your typical pet store. I was disappointed by the lack of selection for Alpo moist food compared to Wal-Mart. Price is .14 a,can higher, too.They did voluntarily assist me with carrying out bag of cat food.
Pet supplies plus has a vast array of products for many different types of pets. I took a star off because they didnt have a plunger style dropper that I needed to feed a cat with. Additionally, they had a much more limited selection of things for cats. The majority of their products and dog-based.
All of the animals including, fish, cats, reptiles, ferrets, etc. are in tiny cages. They all look scared and depressed. It feels like sadness walking into this place.. I couldnt even bring myself to buy anything in this store and help support a business like this.Theres a lovely little place called Elmwood Pet Supplies like 4 minutes down the road that I stopped in before PetSupplies Plus and they had CHEAP, ORGANIC food, treats, toys, collars, leashes, you name it!
Only place I can get taste of the wild dog food. Friendly staff fairly knowledgeable. My dog had an accident there while trying out collars and they were prompt to assists.
Great place! Always have good looking animals up for adoption. Only bad experiences, simply come from my end! Leaving and not being able to take an animal with me.
Staff is great! Friendly, helpful & knowledgeable. Large selection in a relatively small store & well organized. I alleyways go there before going to the big name stores.
We love this so much every thing at. Resapible prices and all the workers are very helpful...espically James.hes one. Of my best people there...and so was the other girl Theresa..but unfortunately she isnt there any more 😭...
This place has just about anything you could need for your fur baby. The prices are usually better than big box stores and the staff truly care about their work and the animals hanging out there until they find their forwver home.
Nice store, but a bit overpriced. Many of the animal tanks were empty. Good selection, but staff not really knowledgeable about the items they sell.
They have so many varieties of hard to find 5 star rated dog foods that other big pet stores dont even carry. Excellent customer service too.
ALWAYS has what my pet needs, at Great prices, clean, and the environment is almost therapeutic....i love it! If your an animal lover looking to adopt, stop in n check out the cats/kittens.
Can always find what I need for my pupper. Staff is also very helpful if I have any questions.
Very friendly staff.they are always acknowledge my dogs an are always happy to greet an play with them ,some stores wouldnt pay any attention to the pets ,(petsmart)
Improper Lighting and heating for reptiales, mixing animals that shouldn’t be together. Improper substrate . I’ve come in and explained before to a manager and she wrote it down and there are 0 changes. I’m just looking out for the animals. I’ve seen them there so sickly looking on the floor. This is NOT okay. There needs to be a change.
Went for crickets. They were out of small and large. The store clerk told me to buy a box of them which was about $5 and when I got home there were only about 8 in the box even alive.... I spend $1.50-$2.00 on 15 live crickets! Wasted money was very upset about that.
Great prices, and a store benefits card that actually saves a ton of money. Very helpful staff, who always greet you and help you with what you need. I wouldnt go anywhere else
Customer service is TOP NOTCH
My favorite pet store !Great Employees 🌻
So you wanna buy dog food in bulk, this is the spot! My dogs dont eat the fancy dog foods like Eukanuba, or blue buffalo. While they do sell them, they also sell the basics like Gravy train, Kibbles & Bits (what my little fur babies eat) and a few others along with the wet food in bulk too. I can also wash the there as well. Best part they have VIP mobile vet services every saturday, which is cheaper than the regular vet when we talking small stuff (shots, trimming nails etc).
Great place to get all of your pet food great prices as well. They truly care about there animals they are selling to that shows you there not corporate America and only care about the money!!!!
Great prices on pet items. They also sell small pet food in bulk and dog treats in bulk. Staff is helpful and friendly. I have been shopping there for many years.
I bought a hamster here two days ago an I thought she was so cute until I brought her home , turns out she was pregnant so of course I brought her back in , an of course they tell me oh no shes not pregnant she was in the cage with all females witch I personally think they are so wrong because when I first came in first off everything was so plane an unorganized they didnt even know what type of hamster nor what sex of the hamster I had to ask an they really never seemed to sure about any of the questions I asked , the service over there is very por an btw the doggy treats in front look like they have been sitting there for years with Flys , flying all around the food its nasty this store changed so much over the years , Id really recommend pets smart in tops/target plaza they are so much better with everything an the pets are much more polite an train pet plus animals are out of control theres got to be a reason for that if the hamster was not pregnant they was mistreating her really wrong because I gave her a great big home food water everything she needs an wants not to mention these people rip you off i went to return her an get my money back an they never even put the money back in my card it should never take no longer than 24 hours dismissed! ✌
Great price and customer service! Both are hard to come by these days. ❤️
Great place to get pretty much anything for dogs, cats, etc.....customer service was good.
I love this pet-store! While it can be VERY expansive, it has a great variety of supplies!
Normally great, today there were 7 visible employees but only 2 on register, busy with customers but not ringing anything for over 5 minutes.
They did a great job on my dogs nails. And the register girl even looked up a coupon for me.
You need to be up on your brand reliability and any recalls when you go into this store, but staff is friendly and helpful and there is a lot of variety to xhoose from.
Very friendly! Great grooming. Thanks for going the “extra mile.’
Always have what I need. Staff is amazing and very knowledgable. The only place I go for my pet needs.
Excellent customer service
The staff here is very helpful and knowledgeable about there products and animal care
2 young women up front @ 7 pm last night were rude and stunningly unhelpful!
Very friendly staff. Enjoyed my experience
Great store n products for every animal you can think of. I just have 1 complaint prices are a little on the high side.
Pets are eating very good because they run out of stuff a lot
It is a good place to shop for your pets and it also offers wash days where you can bring in your pet to wash, for a fee, or you can make arrangements for the staff to wash and groom your pet.
Always friendly. very good selection. competitive prices.
Great place for animal toys and supplies you dont know you need until you walk through the store. Visit today!
Love how helpful the staff is in finding things for me and they always offer to carry the heavy bags of litter ans food out to my car.
Always greeted by staff as soon as I enter the door. Very helpful and have a large variety of items for all pets.
This is.a great place to stock up for your furry baby. On Saturday mornings they offer microchipping and shots at a reasonable price.
Great pet shop! Love the option to have your pets nails done so close and at a reasonable price! Always coming back!!!
Great helpful staff, clean and organized. Our cats food costs less here than Amazon.
Great prices, Very nice Store n if you need help with anything the employees are very helpful.
They where friendly and helpful Everytime I went
Staff is amazing and knowledgeable
Small store, quick, convenient. Service is friendly. Loyalty program offered.
Very helpful staff. The new dog washing area is not great tho...the old area was more accommodating to dog n owner.
Clean store friendly staff
Very polite staff in the dog grooming area. They answered all my questions very helpful and friendly
Staff very friendly and helpful. 1st visit would definitely reccomend them again and again but not going to lie a bit expensive but worth it
Great place, a little high on the prices but they usually got what you need for all your pets
Great place with friendly staff. Kudos to Ten Lives Club and the Buffalo Animal Shelter for making adoptions available here ❤️
Awesome store they take care of your dog very well
Staff is always friendly, store organized, always have coupons and the dog was is great when you have a big furry beast!!!
Everything is sorted out, so U dont have 2 find things 4 minutes upon minutes & there R always employers all around eager 2 assist.
Used the doggy baths and was easy on me and my old hound.100%
Always very helpful and fairly knowledgeable on an array of products. Great services as well and very caring to your pet!
An employee asked me if I needed help, I told him what I was trying to figure out, he said thats great and then walked away- probably going to stick with going to Petsmart
Ive never been so tempted to buy a goldfish in my life. I dont know if thats a good or a bad thing. Nice store tho
No stations to clean up puppy mess love the dog wash. Great staff. Good prices
The people were nice, theyre dog friendly, well stocked and good selection of pets
The workers was nice but the really didint have a big selection for small pets
Greeted by staff as soon as I walked through door and my pets were offered a treat when we were leaving. Wide variety of products for all our family pets.
Good selection, friendly staff that are passionate about animals. Always a easy in and out with everything we need.
Had the cat food my ferocious black little monster will only eat. Thank you for caring Fussie Cat.
I love it here Everyone’s Always helpful and great coupon Deals here
A great store for all your pet needs. I go hear at least once a month for pet supplies.
Staff are super friendly and helpful. Clean and neat store. In and out shopping visit always
Friendly staff. Helpful and knowledgeable. Love this place
Helpful, friendly and knowledgeable staff. Store has what I need at a good price.
Their large crickets are smaller than I hoped for, but its not a bad store overall
Clean place no real issues just lacks alot of products other pet supplie plus has
Always welcoming! Sad seeing the animals in cages. Wish I could take them all home!
I like to buy my cat supplies here, items are generally cheaper than most other pet stores.
Its very easy to navigate the store unlike other stores and the staff is so nice.
Friendly staff. Great prices. Awesome variety of brands to choose from.
Like the new dog wash stations. Much nicer than the old ones.
Would give 5 stars but the staff always is busy and takes a while to get good help.
I love it here
They have everything you could need. My one complaint is receiving emails almost every day for deals. Thats a little excessive
Always have what I need
Great selection everything you need for your Furry Friends wonderful staff prices are great the staff is very helpful
Staff is always friendly and helpful. Large selection of everything you need for your pets
I was there work for volunteers, I do like work with cat for clean in room, change water and everything.
Always have crickets in stock when I need them for our gecko
Service was great
Employees are friendly and polite and the store as a good variety of pet supplies.
Y E S they are a bit pricie - But to Have such Quality Knowledgeable & Friendly Staff and a HUGE selection under One roof ??? You decide b
Pet supplies were very supportive to my needs.i have a very picky eater, he wont eat much of anything they made several suggestions that was helpful
Great staff and service. Thank you. Lucy will be coming back.
Total reviews rating 4.5
199 Reviews for Pet Supplies Plus Buffalo 2023:
Review №1
2022-02-01Today, I brought my golden retriever in for grooming. He smells great and felt soft but when I got home and with further inspection, his hair cut was not the best. Its blunt, uneven and a bit too short. His tail looks like they grabbed it, pulled it up and cut straight across. The hair next to his genitals ( if he had any) is so short and uneven. Some parts are cut to the skin as if he was getting prepped for surgery. Im not sure who groomed him but they need a bit more practice with long hair dogs.
Review №2
2022-03-12I prefer to keep my dollars local, and Pet Supplies Plus makes that an easy choice. They have a great selection for cat foods, toys, scratch pads, and the like. Their employees are nice and knowledgeable. If you havent tried them, I recommend them. Plus, they do curbside and free delivery if you order at least $30 worth of product.
Review №3
2022-02-08It was great theyre very kind,helpful, caring and Mr and dream my dog 🐕 ❤️ will be back 😀
Review №4
2022-04-26I was happy to see that the staff loved animals and took good care of them. They were very knowledgeable about the animals I was interested in, all the way to the cashier cashing me out.I didnt intend on buying anything but walked out with some new friends.
Review №5
2022-06-05Be very careful about using this flea collar on your dog. We have a small terrier mix, almost 17 years old, but healthy. A couple weeks after putting this collar on her, her appetite and energy dropped off. Started to lose control of hind quarters. Took the collar off, and gave her a bath and washed all bedding. She started to perk up after a few days. Took her to the vet, and waiting for blood test results to see if there is any permanent kidney or liver damage. Be careful of this or any flea collars. Many of them contain insecticides that could be detrimental to your dog.This one-star review is for the collar, not the store. I have previously given this store five stars.
Review №6
2022-02-22Used to love when I took my dog here to get groomed.! I don’t know what has changed but the groomers have a major attitude problem, the managers speak like they’ve never worked customer service in their lives and I just feel like the people working here should not be working with animals if they have such little patience for them. I dropped my dog off at 9am for a bath and cut spoke to the groomer everything was fine , 12pm comes and I still haven’t gotten a call she was ready, I get there at 1230 for my dogs hair to not even be cut she was just in a cage for hours . So not only did I spend 70$ for essentially bath and a bandana , I had to wait since 9am for that and now I have to bother myself and contact corporate bc the manager didn’t feel like doing anything to resolve the issue . HIRE PEOPLE WHO ENJOY WOKRING PET SUPPLIES PLUS
Review №7
2021-12-28I adopted a senior kitty from here who I now call my best friend. I feel so lucky to have walked into this store when I did. they host rescue cats and kittens for people to adopt along with the other pets they sell here. my cat was surrendered by her previous family and now she has a new loving home where she spends most of her time in my bed lol. I have also received a great amount of help from the employees here when I had first adopted her and her anxiety issues. they recommended an amazing product to me that stopped her from having accidents COMPLETELY. I cannot thank them enough for it. it was a life changer and allowed for my cat to be much more at ease while adjusting to her new home. the employees are very knowledgeable and can recommend products to help with anything you need. especially as a college student, they were able to recommend products more within my budget which was a major help and allowed me to be able to help my cat
Review №8
2022-03-17Very nice place when looking for an alternative to the corporate mega store. Great staff, very friendly. They were able to help be find some medicated treats to help with my new puppys anxiety
Review №9
2021-09-05Really bad grooming service they change the staff and they did a horrible service to my shitzu they even cut a little in her genital area. 🤬 Never gone there again 😡 Before and after pictures
Review №10
2021-12-13Staff are terrific and seem to like working there, and are helpful when asked. Prices good. Have a variety of stock for many types of animals. Store is well-marked and laid out well. Doing renovation it seems. Cat tree choices limited and poorly designed, wouldnt have wasted space in store for them!