Kerbside pickup
Yes
Petco in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 718-266-1206
Site: https://stores.petco.com/ny/broo...
Site: https://stores.petco.com/ny/broo...
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:9AM–9PM
Petco in other cities:
Comments (199)
I love bringing my pup here for her favorite toy or for her yearly vaccinations. The staff is so nice and welcoming.
Very helpful and nice people who work there. I wish they had the dog groomer....they are hiring one if anyone is interested! Lol
They took care of my baby girl shadey ! They have great items here too! Love Petco
This place doesn’t have much, its big but doesn’t have things you usually need in stock but other than that its not too bad.
My wife went to four different stores LOOKING for some reasonable cat food for my finicky cats. could not find much of anything. So I decided to try Petco. There l found a dry cat food that is excellent for urine crystals at a great price without a prescription. I SAVED MONEY TWICE ON THE NO PRESCRIPTION, PLUS LOW PRICE.
Great location with a wide selection of items for dogs and other pets. They also sell live fish, birds and small reptiles
Beautiful girls are so cute this store has cool cats is super cute number one cost $44 million
Its unfortunate that everytime I come to the store the prices seem to increase quicker than I expected..particularly the worlds best litter the last time I was in the store it was around $28 this time it was around $35 and thats only on one item. That was only about 3 weeks ago to much of an increase in such a short time.
I love this petco, the employees there are all very nice but they dont have as many special selections of fishes for pets
The staff at this Petco store were all very helpful and friendly, found the particular food brand that I was looking for. Its a decent size store with a wide selection of products. This store does have a parking lot so that is definitely a plus.
If youre trying to buy fish from this particular petco - dont. They dont treat the fish well and you can easily find that most, if not all of their tanks are full of dead fish. They dont even take the dead fish out frequently either. For other stuff such as fish food, tanks, plants, and everything else - it seems fine. If you want to buy quality fish, go to the aquarium at 63rd st and bayparkway.
Super premium dog food [specifically the brands that are made in the USA with ingredients sourced from the USA (Canada and New Zealand are great too)] is the only quality of dog food that have been feeding my dog since the day i brought him home (15 years ago). Petco has quite a large variety of dog food brands (which is important because I never stick with just one brand or protein source), which offer an abundant variety of flavors and nutrients to keep him excited about each new bag of food. They also have a large selection of flea and tick sprays and topicals, tons of toys, many things for him to wear (since he loves dog clothes), and an incredible amount of collars and leashes to choose from. The staff are always friendly. I always find what Im looking for at Petco.
Do not go to this place to get your pet groomed. They will say you dog is aggressive as an excuse just to go home earlier. Horrible customer service. (If you really like Petco try another location like the one on 14th street and Broadway).
Very nice store, merchandise displays look good, excellent variety of items and good customer service.
Good pet store, but sometimes they dont have my guinea pigs favorite food or big size of hay package. Also in this area (where are small animal food located) they used to train dogs and that was SMELLY!!! Even now. when they relocated the dogs corner that is still smelling!
Very impressed with the helpfulness of the staff with the manager Brittany in particular. She helped me out with my first 20 gallon long fish tank and I was so impressed, I went back and spent another $100 on fish, business that I could have easily taken elsewhere, but because to her expertise and EQ I am totally coming back to this one. Also all the other staff at this location is very friendly as well, especially the ones helping out at the aquariums. Everything in this picture is from petco, even the stand. As long as petco does not come out in support of right wingers, they will continue to have my business
There the Best out there an may good day giving them what they need each an every day
The staff was really helpful, which was great. The store seems pretty organized, too. What I didnt like, though, was that the aisles where they had hamsters, mice, lizards, etc. didnt smell that great, and there was poop in some of the animals cages. I believe there could be a higher level of care provided to the live animals if the managment would prioritize it.
Just need more staff but overall its a good store
Great! We unknowingly went while a training class was in session. ( we took 3 from Petco). It was great practice/ reinforcement. We shopped as the pups in training navigated the store. My 5 yr old dog immediately got BACK with the program . 🙌
The employees are very nice and are always very very helpful. They have a good amount of pet food options. Although they don’t usually have a good stock on other pet essentials. The Vetco in there has good veterinarians as well and they worked fast and well with my pet. 👍🏻👍🏻
Good store. Nice interior, wide range of goods. Friendly personnel. But prices, for example, at water fountains for cats, slightly higher then expected.
Big store with not much to buy. Mostly foods and supplies. Wanted to get some fish but they only had 1 type of giant aquariums. Small variety of fish, rodents and reptiles. No adoption of pets.
My pup and I had such a smooth time today. She got her yearly shots and the doctors and nurses who were there were so helpful and nice!! Afterwards, during checkout, the employees gave my pup some treats and she loved it!
This Petco is unknowingly smelly. Prices are about average but some are way too expensive. Theres a little playpen for the animals to get out. Animals are so cute and not that expensive actually.
Little to no aquarium inventory. Purchased a 20 gal high acrylic tank. The sales rep/cashier warned me that it was cheap and that custom/glass tanks were more reliable. True but I purchased it anyway only to find out that there werent any glass lids in stock, nor ights for the size tank i purchased. Theres ample parking though and Im sure stock for your more traditional pet needs like dogs and cats
The store is so dark inside and depressing look when you enter it you need better lighting. And the pets there need more attention. I love going to petco in Shepshadbay or on Utica Ave thats the 2 best petcos and very good people work there very friendly and always helpful.
It is a welcoming environment and the staff is friendly.
The low stock from the pandemic is starting to be replenished. This location always seems to have a healthy looking collection of small animals/fish, much better than other chain stores I have seen.I typically visit for feeder insects and it’s a good idea to call ahead to make sure you’ll be able to find what you need as they tend to go fast!
The cashier, Brooke was great. I wish the store was not sold out of merchandise as often as it is, but I understand it is a very challenging time. I am thankful they are carrying more of the Oxbow line of products.
The place I go for my pet supplies.
Well stocked store especially the aquarium section.
Petco has your basic needs. If youre looking for specific things, your best bet is to use their website, which they sometimes have good deals on. I didnt have good luck with any of the fish I bought there, but some of my favorite fish came from here. What can I say? Its a chain store, and if I need some emergency basic items, they would have it. 🤷🏻♀️
This Petco store location at Bensenhurst has bad customer service very disappointed when accross town to this store because i had made a grommingappointment when i got there after waiting 39 min they tell me there is no gromming only on fridays..i had to drve back home with out my pet being attended to because was no one there to do it.
Some good deals going on... Eish there woukd be more coupons that csn be applied
Petco is okay.Its not really where all the pets go.Just saying.
Great selection for all ur pets needs , friendly staff and competetive prices . My go to for all my fur babies
Great Petco with a parking lot, so that is definitely a plus! Also Jose, is such a helpful employee! Great staff! Best place to get my puppies their everyday needs.
This place has lot of missing items, and lack of variety.
Very courteous service from the cashier.
This is one of the cleanest and most prudish petcos Ive ever been too... everything is always faced properly and the aisles are neat and clean... every floor worker is knowledgeable and extremely helpful!
Smaller than your average Petco, but it has everything you need. Staff are friendly and knowledgeable. They do shots for pets as well.
I purchased a collar tag with Petco band aqua fish bones collar. I love it and my cat who has not worn a collar before, doesn’t seem bothered by the collar or tag. The tag rests snugly on the collar and curves with the band to fit properly against my cat’s neck. The engraving is deep, clear, and very readable. Made of solid materials.
Terrible customer service. Curly haired dude with glasses at the register was more interested in flirting with a girl who was obviously uncomfortable than moving the line along and checking people out in the ever growing line. i was trying to buy temperature sensitive items and by the time i got out they were already beginning to thaw. Never coming here again if this is the service i can expect.
I love Petco in particular because the employees genuinely care about the animals and fish you sell. They give advice and ask questions. For example I went to buy my first aquarium. The girl that took care of me also took care of the fish I purchased. I left the store with everything I needed to set up my aquarium. It was a great experience
Absolutely impressed with the level of customer service at this petco.The staff helped us with everything we needed. I’m fiery satisfied
The clerk who helped was especially helpful. But, Ive always had good experiences at that store. Its fun to see the animal who come into the store
Very nice store with helpful and friendly associates, good supply of dog food and leashes and harnesses and some nice beds. Good ear cleaning and grooming supplies as well. There is also dog training available here which helped with my beagle puppy.
You are not an animal lover if you dont come in here often
Very small for a Petco, fish department very small and no saltwater fish, but they do have good service and care for their animals.
Price check items. Friendly and helpful services.
A great place for my last minute pet needs or for a stroll with my pet. I’ve come here for Vetco on Tuesdays in the evenings and to purchase merchandise. They don’t always have everything in stock but for the most part they are pretty reliable. The workers are friendly and it seems that they hire people who genuinely are pet lovers which I appreciate. It’s spacious inside and they are great for having a parking lot and being near all forms of public transportation.
I don’t know why there is a HUGE dog section and the cat section is next to nil. To make matters worse, it faces a wall in the back of the store, and you’d never know where it is unless you asked an employee. Even with the checkout section! 90% of the products are for dogs as well. It almost seems like cats are an afterthought in this particular store.
Great variety of products, convenient parking lot and always friendly staff
This particular store is not helpful and never helps when I go their. My dog is very uncomfortable their. Also never have anything I need.
Love this Petco especially Yelsy. She is the best employee and most helpful. She is currently training our pup and is the most patient trainer. All employees and the manager are helpful and go out of their way to help you answer any questions you may have. Petco is my favorite spot to visit after getting a pet! I would recommend Yelsy as a trainer!
The help was great and answered all my questions, but I didnt see a large variety of choices of what to get my pet, I thought well this is petco so Ill have many things to choose from, but was actually disappointed.
Extremely dissatisfied with their customer service. The cashier tried to charge me $15 to exchange a dog jacket (same design, different size). He refused to acknowledge the online promotion from when I had made the purchase online and manually went into their system to change the price to reflect their in store price. This is the second issue Ive had with Petco in the past month. I will never come back again. Good job pushing customers to other pet brands.
Not too many animals were sold in this place. More like a pet supplies store. They have fish, red ear turtle, hamsters, lizard, and breadworms. I get my little one here☺️
Its really not that bad. Just that most of the times, they dont really have some things I do look for but they have majority of what I need and are looking for. Workers are helpful and is nice when you ask them a question about the product
Usually I love this place and everyone is so nice and helpful but the last few times I went there iv had bad experience there is this blond hesitant older lady with tattoos that has this disgusting attitude that makes me think I am not even going to shop there anymore she shouldnt be working there has no customer service skills
Seconds after i came in, i was served with the items that i needed by a representative. Him and I had a great conversation as he brought my items to the register for me to check out. I was assisted in a timely manner by very friendly employees that love working with animals.
Went there to buy a Santa hat and some chew toys for my friends dog who I was dogsitting. They have a nice selection.
Organized well. Easy to find what I want and go. Good deals if you are signed up to their loyalty program.
Great location. They have so many options for everything. I recently got a bunny and they had plenty of options of food for him. And the staff was very helpful.
Good place, although one of the staff members unnecessarily helps people and holds up the line of customers to put some straps on a ladies bag... I was a bit ticked off.
Love buying stuff and things for my furry friends there my heart and joy and Petco has all I need to make them happy highly recommend this place!! helpful workers very effective
The petco experience is always good. The staff is pleasant and knowledgeable and the store is clean and well run. The only issue that I consistently run into is that there are many items that are out of stock on a regular basis, as evidenced by the empty shelves. I generally shop there on Saturday mornings. I do not believe that this has to do with the curent pandemic as I faced the same problem prior to the pandemic.
I own a dog and three fish and they always have everything that I need their its been a little rough due to covid-19 I feel like people are just home or these days and buying things so I noticed a shelves maybe a little bit more emptier than they normally would be but other than that the people that work there are very friendly helpful and like I said for the most part I find what Im looking for and if not I order it on petco.com
Very bad service! Not polite staff! There is no one in the store! The staff do not want to help with the choice of the animal! We do not recommend this store! Bad service!
This location is not good. Sales people are never around to help. Manager is worst. Told me shipment will be in tues. I passed by Sat and still nothing. Employee dont know much. I recommend go to another location. Always had issues with this one.
This store is good but not great.good prices and the staff are friendly but my only problem is they dont carry a lot of wet cat food i feed my kitty weruva and everytime I go theres barely any cans left and there mostly all the same flavors
Although their chinchillas are a special kind of cuteness, their selection in certain brands can be a bit more up-to-date.
Staffs are helpful in my need to gather items to wean a 2 week old kitten. At certain time, they are not well staffed so had to wait to get help. Overall a great experience.
If you think of buying pet supplies just go to this petco! The staff are really kind and helpful! My cat had a little spill and I had no napkins or towels on me so the staff stayed calm and came and cleaned my cats spill and stayed there smiling with no anger or discomfort! I really love this place and I beg to go here! Please when you think of buying pet supplies, just go to this amazing petco with helpful and kind staff! I love this place!!
This is the worst Petco I have ever been too. They never have nothing in stock and the shelves are always empty. The manager there doesn’t know how to run a business at all and there’s always different workers every time!
This Petco is near where I live, and the parking lot makes it very convenient. There bird supply is a bit lacking but thats normal for any pet shop, Ive found. The website did say there was a certain item available but when I visited it was not up in display. So convenience is the main reason for my scores.
Understanding staff, They recommend you with what you need and know proper care for animals compared to other stores.
Do not take your pet here or to any petco if you value their life. Their “groomer” Kristen basically killed a yorkie named Chewy and the entire store is trying to cover it up and not take responsibility for it. She did not even apologize for the dog dying within minutes under her care. DO NOT GO HERE
An air conditioned store to walk around in!They have a nice selection of merchandise for sale.Hopefully they will stop selling Betta Fish!I find it hard to believe that each Betta is fed on a regular basis! The containers arent that easy to properly maintain!
Came there not having a clue of what Im getting myself into.. the rep educated me in 5 mins.. on what I should get and how to go about caring for my puppy
Has lots of selections despite it being a small shop. The pets seem to be well taken care of and the staff are very knowledgeable. Had a staff member teach me to how properly treat ich in my fish tank.
Do not take your dog here for grooming. They killed my friends dog. Never gave her an explanation as to what happened & kicked her out of the establishment.
Another Petco location that Im very happy with!!! Definitely well stocked with a wide variety of products for various types of pets not just cats and dogs, they cater to All babies!! With a very knowledgeable, pleasant and helpful staff what can I say besides go give them visit, I know Ill be going back!!
For the neighborhood this is perfect for pet lovers being that its in a neutral area. But in general this store is more like a petco express lacking in variety and selection but making up for it in its convenience.
Courteous sales people and very helpful
Clean!Friendly!Great store all around, the staff here go above to answer questions and help! Great for first timers pet owners!
Lots of spots were missing stocks, they were apparently short staffed on the day of my visit. The cashier was very pleasant so at least that was good. Will try them again when Im in the area next
Not many items for puppies but its pretty good small store easy to find products
The Groomers at this petco killed my friends dog with no explanation as to what happened, then called the police on her for simply grieving and being frustrated with the staff. One of the staff members even got aggressive with her!
They have a nice size parking lot which is always convenient, the store is pretty big and they have a huge selection of products not to mention the gorgeous parakeet setting they have.I also love that they have scented poop bags for your dogs in case they have an accident when you bring them in and paper towels for the customer as well..Generally nice store and my furbaby is welcomed inside which is a big plus!!!. We are bringing our baby back for vaccinations..
Bought some fish. The person who helped us was great until we got to the cashier. She just wasnt friendly and didnt believe us when we told her how many was in the bag and proceeded to count the fish inside the bag making a fool out of herself because she couldnt keep up with the fish swimming around the bag; so she decided to estimate the count by saying...about 20....lol..when we already told her it was 15 so the person who helped us confirmed the count and the price of each fish and was glad to just get of there.
Horrible experience there for grooming my dog!!! First they postponed my appointment for the following day; when I went there they told me that there wasnt a groomer for another hour! Person who appeared to be the MOD seemed to wish that I wasnt even there! First they told me that it wasnt possible that I had an appointment but upon checking they realized that I was correct! No apologies were offered! I had to take time off from work to get to this appointment and it was nothing but a disappointment!
Petco is Petco. I didnt have to wait to be helped
I just adopted a newborn kitten and decided to swing by this Petco location for some start up essentials. The staff members I encountered were extremely attentive, kind, patient, and knowledgeable. A lot of the stress I had regarding first time kitten ownership was alleviated in this location. I am very thankful for all the help and tips I received!
Reliable and always has what I need in stock. Staff has always been friendly and helpful but staying open during COVID really goes to show how much they care about our pets.
Whatever you do, do not buy fish from this 86 street Petco. They are not taken care of and if you pay attention you will find a lot of dead ones among them in the store. I have purchased a few shrimp from here and they gave my aquarium a disease and all my fish died the next day. Stay away!!!
This chain of stores has everything my pet needs. I buy a lot of goods here, from food to all sorts of toys. Great store, good service and a huge range.
The groomer Kristen murdered a yorkie named Chewy during the first 15 minutes of grooming appointment and the store has no response pertaining to how he passed ; and has told the dogs owner not to contact the store or any representative inside the store . Shameful I’d never waste my money here.
Pretty well stocked whenever I come, friendly staff
Everything my pet neeeeds! The staff is very helpful and nice
The store was organized neat and stocked up on all necessary products. Staff were helpful and pleasant
The line at the register was long..took 10 minutes to find someone to help me look for a product..the girl at the register was half asleep. Products are pricey.
This store is not clean and smells as soon as you walk in, also not well stocked usually out of stock for dog food and other items, best to check online before you go
They NEVER have anything there and theres NEVER anyone to help you in the floor.I waited 30 mins for someone to help me get wee wee pads off the top shelf. I’m 5 ft tall. I had to ask a customer to reach it for me. There’s NEVER Bully treats and there pot holes so deep out in the parking lot I pray that I don’t get a flat. Eventually one day someone is gonna get hurt and break a bone because they are deep! And they took away the cookie treats cart 6 months ago and they said it’s coming back. When? The year 3,001. If I could give this place a MINUS STAR I would.
This is very good store, my personal favorite. All workers are pleasant and very helpful. Thank you
I came to the store to buy fish, filters and various accessories for the aquarium. First I waited until the salesman in the fish department was free, then he left, and I waited for him to come. Then this salesman came with another one and left. Another salesman has no knowledge required to this department and when we started to choose the fish, he left me and began to serve another customer. In this time one of the fish was chosen before jumped out of the can and fell to the floor. the salesman took it with his hand and put it back in the can. I not bought nothing and I left the store. It was waste of time and bad unprofessional service. .
The crew working at the Bensonhurst store are the best. The are all so helpful and listen to your needs. The young man who brought out my order was amazingly professional as are all the managers and staff at this location .
I am really disappointed as of late. I have been coming on a weekly basis looking for superworms for my tarantula, and, each week has been the same. Last week two staff members seemed really frustrated with me pointing out that it has been weeks since they have had them in stock. I wasnt rude. My spider needs to eat, and this is the only place I can find them since the Petland closed by my home. This is ridiculous. The staff, with the exception of the very overwelmed young lady today who was very polite, and expressed her apologies, and that she would relay the message to her managers, have been indifferent, and aloof.Not good, Petco. Youre undrstaffed, and have a limited selection.
Our year old German Shepard has a hot spot and couldnt get to vet for a few days and they had just what we needed to help our baby girl feel better with some got spot spray
Months ago I went to petco and bought what I was told was goldfish. But in reality are minnows. Than when I go back yesterday to try and buy a snail . No one would help. The kid there said he will help me when he finshed help another customer. So I wait for a long time. And walk around the store to find the worker. And he is now on the register. So he completely did not care to get me my product. And 2 other workers was no where to be found. . Really bad customer service
Respectful, friendly amd helpful employees. A nice stock of supplies needed for various pets (dogs, cats, hamsters, birds, fish, guinea pigs, etc...) Good prices. Well arranged store.
Ok so I always find what I need for myDog there which is very good. Aside from that, I have met only two people who work there who are geniunely good and help you. Most of the people are rude and when you ask for help they will send you to figure it out on your own. I had to groom my dog and wait almost 3 hours and had to sat down by their display table and I was told to move away in a very disrespectful way. Cashier was looking at me as if I was some strange alien standing there. Absolutely disrespectful. Not sure if I will come back again. Not recommended
It was and always is a great place to go to for me and my puppy, the people that work there r pleasant & so helpful keep up the good work Petco.the shelves are always stocked & I never seem employees with their hands in their pockets, come 2 think of it the employees seem to like working there , by their attitude..good bye
Good, i got my bird food from there. And toys.
Took our newly adopted pup for a grooming session and had an absolutely wonderful experience. Tabatha helped us with the grooming and she was so sweet and loving toward our dog. She helped us identify which treatments he would benefit from and made us feel at ease when we handed over his leash for the first time. Highly recommended for a grooming - we already have our next appointment booked with Tabatha!
The people who work here dont know anything when u ask them a question. Their miserable, & dont know how to be polite. Why work there??? Give your job to someone else who really needs it. This place is always messy, especially where they keep the crickets, it always smells. They need to be on top of their cleaning. Sunsetpark petco is 10x better. I rather go there.
This location is the worst Petco in bklyn. Every time we have gone here service was unreal. You can never find get anyone to help you. Staff is horrible staring with Managment. If you need anything for your pet. Please go to other location. Save your time.
I rescued a dog from a shelter and went to the Bensonhurst location for needed supplies. Dory went above and beyond to not only help me find the best food and necessities. She also educated me on various types of foods, treats, toys, and outdoor gear that will help me better connect with my new pup. She is the only reason I joined the Pals Rewards program and taught me short cuts on the Petco app for better shopping. I will be returning.
This place has a parking lot with more pot holes than the entire Brooklyn & Queens combined! Why pet-co with all their corporate money and greed cant splurge like what, a few hundred dollars? To repair this issue. My family just had their driveway repaved. This isnt like a complete remodeling?! I just think its insane.
Staffs are always helpful and friendly, most of the items are frequently restock as best. Dog and cat toys have many selection, wet and dry food as well.
Ive came here before to buy a Tortoise and the staff were really helpful and the place was really clean and organized! The place lets any animal in and a place were you could play with your pet and also theres these cards that help you know all about the animals
Clean and organized location.The staff is very friendly and knowledgeable on products and pets.I also used Grooming services for my Dog, and she was adorable.
A lot of the shelves were bare especially in the cat medicine section. Really only has food.
Ordered cat litter on line to pick up at the store.Came to a salesperson and show the confirmation email.So he called another guy for help .I was standing and waiting for more than 20 minutes,.Nobody came:( I just left the store.Very ☹️ disappointed.
Always pleased when I come to this store and get my aquarium needs/fish/snails/shrimp
I like the hours of operation for the Petco stores in comparison to PetSmart. They offer the same items as other Petco stores, if youve ever been in one.Im giving an extra 🌟 because of the wonderful staff; theyre helpful and can be found all around the store and will ask if you are finding everything. Also the staff is the happiest group of people I have seen.This location is in Bensonhurst.
Nice young kids working there.Very polite and helpful.Store selection of items is fair.
I made an appointment to get my dog groomed and was told that although my appointment was at 2:15 that he would be done for another 3 hours and would be crated. I made it clear that he couldnt be confined and would hurt himself to get out. Their alternative was to leash him in the room with the groomer. Seeing no other way to get it done, I said okay. Then I was told that because he got his shots that same day, that they wouldnt take him at all - that the vaccinations needed to be in his system for 48 hours. This is a complete and utter lie. Every other groomer I have ever been to NEVER had the ridiculous restriction. Some even have vets on site to give shots to animals who need them before getting groomed. Their website says nothing about this at all. I will NEVER, EVER come back here.
HORRIBLE CUSTOMER SERVICE!!and SELF MAINTENANCE!!!When you call for information, the so called customer service answer the ☎ with attitude and improper English grammarFYI.....YOU applied for a customer service position, if dont know or dont want to interact with ppl in any matter MAYBE this position is NOT for you.Move on .. So hopefully someone else who has a positive attitude and qualified customer service skills can be hired. If this is the way the staff interact with the public GOD ONLY KNOWS HOW THE POOR HELP LESS ANIMALS ARE TREATEDAlso hire applicants who ACTUALwork instead of walking around PRETENDING to be busy, making excuses not to help customers, and avoid customers in total.Another observation is that the staff pick and choice who they want to be courteous to.Personally , I rather travel to another Petco than this oneConvenience of distance obviouslyIs not worth it here.Wont return to this location for any future purchases.
Pretty good i aint gonnn cap...The staff there are friendly but 50$ for a cat fountain 🙆♂️... geesh
They have a well knowledgeable staff here that could help you with your pet needs. The grooming staff are exceptionally knowledgeable at what they do and they could give you advise on how to care for your pet.
They did not want to beat prices after they said they would. Food is .50 cents more a can ( Applaws cat food nost expensive cat food on shelf by the way) which for me is a $30 savings times 2 cats is $60. So I will no longer be shopping there nor online anymore unfortunately. With saving I get my organic cat litter practically free. 28 pound bag is $31.00. Sorry, not sorry.
Its unbelievable they stopped the Grooming at this location, theyve been Grooming my shih tzu since I got her...no notice at all just stopped and no reason why...
I bought a background for my 55 gallon fish tank. I told the person who was cutting it to make sure he cuts a little more than the 4 feet to make sure I have enough room to play with when I put it on my fisk tank. So he claimed he cut it long enough and charged me $24. When I got home it was short and cut crooked. I also bought a container of mealworms. When I opened it to feed my geckos there was only one worm in the container.
I called the petco 3 times and waited like 10 minutes they never picked up the phone
I went to this Petco last week & the staff in the store was very helpful. They have a great selection of food, treats & toys for all kinds of animals. I’m going there again today.
Lots of friendly staff at this location. They have a plethora of freshwater fish, rodents, reptiles and there’s one bird display. There’s also a betta fish display that’s always getting restocked!
This Petco is my go-to store! If I ever need anything I always know the product will be there. I wish the prices were a tad bit lower, but the rewards program makes up for it with sales and coupons.
I just left pet Co location on 86th street Brooklyn and online hours are stated that store closes at 10pm. The employee refused to let me and another person enter the store meanwhile it was only 9:20pm. She claimed she asked the manager and the response was also no because they had closed the register. She said that the store hours were not updated online and they are not posted on entrance door either. As a courtesy staff or manager should have let me make my purchase. Very disappointed! If I could put 0 stars I would.
It was an easy process everyone at the store is friendly and my pets love to visit :-)
My Buddy knows when we arrive and cant wait to go into the store. Place is neat too.
I enjoy coming here the products cost a lot more but the quality of food for Blue products are a healthy choice for my Tellie- Some staff are nicer than others in communication skills but I enjoy getting my things here to buy or though the cats area for furniture are not enough in stock and beds at the time of Sept, Can it be possible if coupons go directly into the card. Thanks
I guess after Covid everything is not the same. Selfs not stoked like before only two employees on the floor when I was there. Hopefully gets better
Good store but,they have bad customer service. They are so busy talking to each other other then their customers. Sometimes its hard to find someone to talk to for service. I made a mistake thinking customer was an employee. Bad service.
Workers are very friendly and helpful.prices are good compared to other places.this petco location is my dog Lunas second home.we are in there just about everyday.she loves all the attention she gets from all the workers. I would recommend to any one.
Good place to buy Cat food
Louie and myself love it there oh by the way Louie is my little Maltese. Plenty of items to choose from food, treats,grooming products health products and more. spacious area to walkthrough. The counter people are great and helpful and theres parking.
Staff was very helpful and courtesy. There wasnt much option to purchase. I didnt find what I wanted.
They decided to start closing early, very weird.
Over price items n wouldnt let my kid use the restroom ,so i felt they didnt need my money since they have no knowledge of beingcompassionate to humans
Great spot big parking lot everyone is nice and there place is clean customer service is great fully stocked and the prices are good. The staff is very friendly and helpful they always asked if I needed anything and they are very pet friendly I would recommend this place to anyone looking for dog food cat food fish food and all kinds of animal foods.
My experience was very nice also Josh was very very nice he took his time with me and my daughter
Clean facility. It does have its own parking lot which is always a good thing in Brooklyn for those that drive. Also convenient location for those that take the train. “D” train to 86th is perfect. Staff that helped us was friendly and knowledgeable and actually took us to the area and stood with us making friendly conversation. Now be it a theft-prevention tactic or not I don’t know lol but it was still a pleasurable conversation. So props to this location for a clean facility knowledgeable and friendly staff and a parking lot that does need some repaving.
For the second time in the past year, Petco has discontinued another cat food brand that I buy without making the customer aware. Is it so difficult to post a sign in the aisle? They actually deserve zero stars. From now on Ill be buying from Chewie online.
This petco is my favorite petco from all of the ones across the city. Their staff is knowledgful, helpful, and very friendly. Theyre always kind to my puppy and they always give us advice for our new kitten.
The young Spanish girl was really informative. Sorry I didnt get her name. She was really helpful. They have a large selection to choose from and are professional. I like this store a lot.
Good staff good policies they will take even opened pet foods if your pet doesnt like it.
One-stop destination for pet supplies and premium pet services
This store offers multiple services. The staffs in the store are generally nice and friendly, but sometimes they are hard to find. The store needs to offer more variety of products.
Good placeto shop for pets. Plus its close by for our convenience
Very helpful employees, they all seemed to care about the customers and their pets. Checking out was quick
Good sized parking lot. Not sure about capacity control. Helpful clerks. Large selection.
The store is fine, however they have many empty shelves all the time. Parking can be horrible.
It was easy to order online. I got confirmation to pick up very quickly. Pickiup was quick and easy. Entire experience felt seemless.
Smaller than other petcos
Everything i need for my pets is available. Quality of food is impeccable.
She literally hung up on me
They had nothing I wanted there in the parakeet Department are they always tell me I have to wait for Friday for the truck to come I dont have time to come back and forth all the stores do the same!!
They never have Birds every time I go there they tell me that delivery is on Tuesday so I waited all day still don’t get any birds
Slow staff; lines even if there are only two people online are slower than getting maple syrup from a bottle. Each time I go here (which isnt often anymore) they are out of the product I want. Save time and money, go to Chewy or Amazon.
Very helpful staff
Friendly staff very helpful 👌🙂 Ill be be back again with my babies 🐈🐈🐈
Great for nature call. Thank you
Do not buy any livingthings from this place I went in there last night like 6 pm with my daughter and my wife for Glofish and in every tank there were hundreds of dead fish it was pretty disgusting but my daughter was with me or I would have walked out so my daughter wanted to get a couple of fish so I did not even 24 hours later I come home and one of the fish is dead so I call pet o and they tell me to bring the dead fish to them and a sample of the water is that a joke first thing a sample of there own water they need to check and as far as bringing the fish back to them I will lose my money on this but never step into a pet o again TRUST ME DONT BUY ANYTHING LIVING FROM THIS PLACE ADRESS IS 2601 86 STREET BROOKLYN NY 11223 DISGUSTING
Parking lot entrance was a little hard to find but the store is well stocked and the staff is very helpful and friendly
Its petco. Friendly staff.
Love all the Petcos. Very courteous. Always a smile on face.
Never been a fan of bis corporations or business, but a company that focuses on my furry kids is always good. This PetCo works a lot with the local animal shelters and is always doing something good. So yeah, they get my business.
Love it always have a great choice of food. Price I bit high but they have what you cant find in an online store ur its understanding they have to pay property tax but still a bit too high
Convenient and plenty of variety of products
Petco is Buddys Favorite store to go in. This particular store is huge and although it is often kinda messy inside it does usually have an amazing assortment of toys and foods and tons of numerous items for your pets. The place is big and the staff is rarely seen...i dont mind because they dont bother you or pester you at all unlike certain other stores. The are rarely if ever to be found...except at the register to take my money. I dont mind this and wish more stores were like this. Hell, you could even walk right up to an expensive pet item put it in your pocket and walk right out. Once, a couple years back when i was layed off and financially having a rough time, i needed some stuff for my dog Buddy, and i saw an employee standing near the door, i asked and he helped hold the door open as i walked out with a shopping kart full of doggy stuff. He didnt realize that i never stopped at the register before i left like most people. Now if thats not good customer service i dont know what is..Thanks dude, me and Buddy really needed it,...it was a rough winter.
Have to get staples for my pets. There used to be a wonderful pet shop on Kings Highway near West 6th Street, but they closed and are only doing business from their warehouse in another neighborhood. So I go to Petco for a few things. Its a bother ...
Looking for Halloween costumes for 4 dogs. While there was a okay selection there weren’t many varieties of sizes. Did purchase 4 different costumes.
I needed help in Petco and he was so kind to help me with his dog tags. Ididnt know how to work the machine at all I will shop there alot
The store was good but it didnt have much food and supplies for my guinea pig
Just wish they would cut the convo short at the register, doesn’t help when the line is wrapped around and only one cashier is moving at her slowest to also hold up long conversation. I just want to get in and get out!!
The staff is incredibly knowledgeable and accommodating however theyre definitely a little stretched depending on the time you go. Store is clean, and I would recommend
THE ATTITUDES ON THE PEOPLE WHO WORK HERE ARE DISGUSTING!!!I have never experienced such horrible, snotty people in a pet store in my life, even the manager was nasty! Please... Do yourself a favor, go somewhere else. Not only is your local pet store cheaper, they are more courteous than this nasty place.
Total reviews rating 4.2
199 Reviews for Petco 2023:
Review №1
2021-11-22Great selection of parakeets. I was able to get a rare gray and yellow one and a blue and white one. My kids absolutely love them. Dusty and Frosty are so sweet. We got them practically as babies and they became accustomed to us very quick. They love millet treats.
Review №2
2022-05-09Came in wanting to purchase a Redfoot tortoise a few hours before close. After speaking with Brittany (amazing associate) we knew we were definitely prepared to take on this serious commitment. Coming in we knew the price of the tortoise (250) and figured the tank and a few essential items would be at most another 100-200. Turns out we might have low balled it a bit. The enclosure alone Brittany showed us was over 250 and if you add on all’s the other things (lights, mulch, food and decorations) you’re looking at 400 plus the cost of the tortoise. Now don’t get me wrong the enclosure was beautiful and well presented and had its own unique benefits it was just a little too expensive. Faced with the thought of how disappointed my wife was gonna be on the ride hike I decided to ask the manager (Sarah=AMAZING) if there was any discount available for the enclosure. She told me about the pals discount but also offered the option of another enclosure. One that was perfect for what we needed but also more modestly priced. After showing us the tank and going over the pros and cons we decided that it was suitable atleast for now and if anything could be upgraded later down the road. She then helped us put together a starter kit of essentials and priced them with applicable discounts before even getting to the counter. She was like an encyclopedia of information and gave the best customer service I have had in a very long time. She even helped carry the tank with me to the car. Honestly these two ladies gave me an experience I would not soon forget and really showed me how much they loved their jobs. Promote them both! Give them a raise and a medal. They deserve the sun and the moon for how great they both are. Thank you both again and I’ll be back soon for some more food!
Review №3
2022-03-08I was surprised that the cat treats I was looking for were not on the shelves. In fact, the wet cat food section was pretty bare. I enjoy my trips to this store because they have such a large selection. I enjoy looking at the live animals. Staff is very helpful. Flo K
Review №4
2022-04-09This is one of the best petco i have been to the staff is very helpful and friendly especially the young woman with the blond hair and tattoos she took her time to listen to me and helped me pick out dog food for hunter. The young man at the register was friendly as well the store is clean and have lots of great products to choose from .
Review №5
2022-06-25Came to this petco for a vetco visit and they are awesome! Staff is friendly and store is clean. The only downside is the parking lot is way too small and narrow
Review №6
2022-01-10It was fast and detailed. The employees there helped when I looked confused 😆 my cat got his yearly vaccines and it was fast and detailed like Ive said before. Ill definitely be going back for cat toys, food, etc.
Review №7
2022-03-26I came in to buy a hamster for my kids today . There was a nice selection of supplies as well as hamsters I got helped by a young lady with blond hair I think her name was Britney she was Amazing and walk me and my kids through every detail, not only was she very knowledgeable but patient with my kids which is definitely a plus for me since they were screaming lol I will definitely be coming back to shop there
Review №8
2022-01-20The store is the same as all the rest of Petko. there were few people. restrooms are still closed. it seemed to me there was a bit of a mess. Or maybe it was the day of the arrival of the goods, everything is very has risen in price. the prices are simply unrealistic. i needed grass for my two catsa tiny pot of regular cat grass for $8.99 plus taxes. I went there and looked at the prices and left with huge eyes.
Review №9
2022-02-17Nice to have a large pet store nearby! Staff is friendly and efficient! Store is usually very clean and well stocked with all pet essentials.
Review №10
2017-12-26This place is a mess it’s a nice looking store and they have plenty of parking but if you don’t know what you want it’s always a problem to get someone to help you out with anything they are lazy and there prices are definitely high but they do have everything you can possibly want for any kind of animal dog food is expensive and they are always clean but they never help you out with anything I’ve been going here for years and there’s never any one around to help you get anything and when you do finally find someone it’s going to take you a while before they help you, every time I ask for help the answer is always this is not my area!!!