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Phone: +1 212-877-1270
Site: https://stores.petco.com/ny/newy...
Opening hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
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Total reviews rating 4

199 Reviews for Petco 2023:

Review №1

2022-04-26

Good selection of fish! My favorite part about the fish section is that they tell you the specs about them, that way you know if they’re easy to handle, schooling, temperature, etc. Staff is very friendly.

Review №2

2022-02-18

Friendly staff and I found what I needed. The store shelves were pretty sparsely filled, though. I ended up having to buy a rather expensive water bottle for my guinea pigs because there was only one available. Bless their hearts, the guinea pigs are grateful for it. It has a cute little duck in it so I can see more clearly when the water level is getting too low.

Review №3

2022-03-17

Today was the second day I took my puppy Pit-bull to be vaccinated here. I have to say, the customer service was great both times. All the staff members that assisted me today and last month were all super efficient, friendly and fast! Very helpful !!! I definitely recommend bringing your pet here to be vaccinated !!! Also the store is huge and fully stocked with pet supplies. Thanks to all the super hard working dedicated young staff members here, you all made my dog and I happy!

Review №4

2022-02-18

Great that it is nearby, but the shelves are frequently empty for cat food/supplies. The store is rarely if ever cleaned. The staff is helpful, but it seems like they are so short-staffed. I feel bad that they are not given resources/support to run a better store.

Review №5

2022-04-21

Im giving this place four stars because mgmt responded to a complaint about dead and dying Betta fish on display. Things have improved a LOT.They have a pretty decent silk plant collection which is good because the live plants are melted and/or rotting in their containers.

Review №6

2021-12-22

The beta fish look lifeless , idknifbthere properly being taken care of .its a shame there in a tiny container just waiting to die or be bought to just be put in another tiny tank ....waiting to die if not properly taken care of .Update 12/22/21This place is in need of stock the walls barely have any product in them .The fish still look sad .

Review №7

2022-05-23

This place is a mess. Nothing is where it’s supposed to be. I went to get litter and the shelf was empty even tho it said the litter was supposed to be there. I turned around and went for another aisle and found the items in the dog aisle. Also there were 4 ppl in the front and only 1 person taking customers. One person casually eating his frozen yogurt while ppl are waiting on line to pay. Ridiculous

Review №8

2022-04-19

I enrolled my dog in food auto delivery and have experienced nothing but a nightmare with this company. 2 lost orders, no replacements, false informations from different representatives. The incompetence of the employers!

Review №9

2022-06-08

I usually go in there searching for the live little cat grass plants but for the past 3 months theyve been really Dead looking, brown not green & fresh and the other day theyve ustedes had none whatsoever... I was also looking for catnip but they only have the ones with the worst reviews online, dissapointing😕

Review №10

2022-05-04

Hardly have anything worth buying for your pet. Prices are higher from the ones inthe internet. Staff is no where to be found when needed. I opted now for the competitor or getting my pets needs online with better prices. Be careful with the membership discounts they offer they have an expiration date and they will not honor it. They are more interested in your money. The worst pet store I have ever been.

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