Petra Furniture in Bronx
Categories
Location on the map
Bronx, Bronx County, New York, US
Service options
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–6PM
Horrbible experience store operater/owner is VERY aggressive and disrespectful. I asked for a estimated date of delivery after paying in full n he told me point blank that I wont be receiving that I just felt worked against the minute he received payment due to his no refund policy he never once tried working wit me his customer just did wat suited him n because I cant get my money bac I was lef at a disadvantage. Would recommend unless u like having to argue to get ur stuff
Never ever buy anything from that store, and i dont believe the recent reviews is real, i thing all the reviews the manager of one of the employees write them to cover their bad nasty service, they charged me for a bedroom and a mattress almost 3500 but they end up sending me wrong and used furniture, and they mattress that id purchased end up at the garbage BED BUGS BED BUGS , BE AWARE
Well, previously I bought all my furniture here in this store, but very good deal. But today 12-07-18. But the man who attends is rude, I asked him how much the mattress costs and he replied that if he had money to buy it and he did not let me answer he already answered me when you bring money then we spoke now I am very busy and he stopped me that he works badly.
Total reviews rating 4.5
61 Reviews for Petra Furniture 2023:
Review №1
2021-09-07Financial assistance to buy furnitureinstead of credit...ask the manager and come see thefurniture u like ...we Ashley furniturebench craft ,,,,,,Signature design by Ashley.....furniture of americathey got bedroom set....they have mattress $300 and upfirm or orthopedic ....give them a chance beautiful inventoryif they dont have it they will order it for you ....
Review №2
2021-03-25Don’t bother with them especially during covid times - we ordered a table and chair set and all they did was BS us. First, the initial delivery was missing 4/6 chairs, then one of the delivery men broke a chair and acted like everything was all good, never mentioned it either until it was pointed out to him. And once they came with the remaining 4 chairs they were all WRONG and didn’t match the set we bought. It’s been 4 months and we still haven’t been satisfied with our original purchase (still waiting for the RIGHT chairs). They blame covid, I say it’s BS and they’re dragging feet now they got their money. Don’t waste your time.
Review №3
2018-05-30I love this furniture store. They have great quality furniture, they deliver in many different states and customer service is excellent. I am a very picking person and the representative (Muhamid) had patients with me. He was so helpful made me feel comfortable and I bought all my furniture from here and I love it. I recommend this furniture store to my family and friends and they love it. This is the furniture store you gotta check out.
Review №4
2018-06-27The service was great. I got what I wanted at a great price and maybe even more. When you go to most furniture stores they usually trick you into buying to furniture you don’t want, but this was different. They listened to my concerns and advise me in the best possible way on what to get. I would go to no other furniture store, I am a very satisfied customer.
Review №5
2018-07-06I recommend Petra Furniture 100% for the great quality and the top of the line furtniture selection they have available. My sales rep Mohammad was the best. His professionalism and knowledge made my buying experience stress free. I will be going back to purchase more of the elegant and exquisite furniture very soon. You cant go wrong...visit a Petra Furniture near you.
Review №6
2018-06-11It was pleasure buying our set of sofas at the store. The staff are very supportive, gave us good deals and communicated well with us. I will definitely shop there next time. Bravo!
Review №7
2018-06-29Mohammed took my in buget and worked with it. He has Good quality furniture. He was respectful and humble and was willing to deal with me at a late hour to give such good deals it was a pleasure to work with him. Thank you
Review №8
2019-10-06HORRIBLE CUSTOMER SERVICE!!!! The store clerk was not the issue. The issue was the warehouse and delivery crew. At first they said they would deliver my sofa on the Wednesday they didn’t, no one called or anything. They came the following day at 12 while I was not home without notifying me... To make matters worse the delivery guys called me Thursday with an attitude trying to deliver while I still wasn’t home at about 6:30 I had to rush home when they eventually came this was the Thursday. While assembling the pieces the guys realized that some screw and the legs for the sofa were missing, at this point I was beyond annoyed. Long story short Joseph said he would make sure as received them before 1pm before Saturday today is Sunday and I still haven’t gotten them: I will not buy anything from this company again.
Review №9
2018-06-09I came here 4 months ago for a bed and he was so helpful. I just came back again and he hooked me up with excellent dinning set as well as living room set. Fantastic service. Very caring and works with you
Review №10
2018-06-09Great store, they work very well to find the best products and deals. Definitely recommend quality is great. You wouldn’t be disappointed with the result at this furniture store.