Petrone Automotive in Flushing
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Flushing, Queens County, New York, US
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Site: https://petroneauto.com/
- Monday:7:30AM–5:30PM
- Tuesday:7:30AM–5:30PM
- Wednesday:7:30AM–5:30PM
- Thursday:7:30AM–5:30PM
- Friday:7:30AM–5:30PM
- Saturday:7:30AM–12:30PM
- Sunday:Closed
I initially took my 2012 BMW X6 in to replace rear brakes and rotors. Paul was very nice and explained the pricing. I asked him to look at for a possible engine oil leak that the BMW dealership recommended. After Paul confirmed the leak, he gave me a great price and recommended to do the job immediately as not getting it repaired can be dangerous. When I picked up the car, Paul explained the work that was done. Afterwards, I brought in another BMW, this time a 328xi which was also due for some service as recommended by the BMW dealership. Again, I was quoted a great, reasonable price. However, upon further inspection, Paul informed me that the timing chain needed to be replace as well and that this was a prevalent issue among BMWs with N20/N26 engines. I told him that my current car is only valued around $10k and that it wouldnt make sense to perform $4k+ worth of repairs. Paul agreed and resembled my car for pickup. All of the diagnostic work done was at no charge! He was professional and courteous and I will be coming back again. Thank you Petrone family!
I had overspray damage on a Tesla a few months back. I also had a couple other cars damaged as well. The quote i received for it was over $2000. I think most mechanics would probably charge this amount and go for buffering the car with a polisher.However later on I figured out how to repair the other cars myself with a $25 kit on amazon and about 2 days worth of work each car. If anyone gets an overspray from a construction site or whereever and the paint is epoxy based, check out clay bars and spray kit before asking any of the mechanics for estimates. Its likely you will ignore fixing the roof of the car but hey its good enough to return a leased car and for reselling purpose.In the process of repairing the overspray, Petrone damaged a window and the wheel lip mouldings. The plastic mouldings gloss was removed probably from buffering. I think the clay bar should work, however if not, its best just to get new lip mouldings from manufacturer.Gave them a 3 star because the price offerred was expected and the work done understandable. But as a consumer, i shouldnt have found out a much cheaper and effective solution.
Hopefully I dont need bodywork in the near future but if I do Ill be sure to come back and get it done here. Work was done in a timely manner plus they did a few things extra that shows this shop will go above and beyond for the satisfaction of their customers. Excellent body work too! Looks brand new!
Had my car completely worked on what the dealership couldnt fix petrone fixed it and fixed it right its a very professional place for professional workers and professional owners if you want your car fixed right take it to petrone.To all my followers this is one business you love doing business with.
Very good body shop. Dont have pre-work photos to attach, but really helped me out with damage to the front of my vehicle after my first accident. While initial ETA was a week or so off of the actual, the results were well worth the wait. Owner is never shy to take you to the back of the shop and show you the work in progress and explain details. Would definitely recommend to friends and family.
I love these guys. They know what theyre doing service is great and the prices are reasonable. You know youre not walking into a corporate set up when you see the father son and Grandson working there together. Paul and Frankie are a pleasure to work with. If you need work done on your car this is the place to take it.
Started to go here after a couple of other mechanics in the area, one was dishonest with a smile while the other was just extra on everything.These guys are honest. Three generations working under the same roof. They get the job done and just do what needs to be done.I am not ignorant of cars, and they usually confirm what I already knew. I will continue to keep going to this place because they dont really need my business and do a good job.
They had to deal with me twice! They are detail oriented, make the entire car new and are great with their customers. Thanks for helping me with any car related questions!2 YEARS LATER AND THEY ARE STILL DEALING WITH MY MESSES BUT I WOULDNT TRUST MY CAR REPAIRS WITH ANY OTHER SHOP**
After my accident, Petrone was recommended to me as the shop to go to for BMW auto body work. I could not have been more pleased with the work they performed and the manner in which this process was handled. They restored my car to mint condition and went as far as including additional re-surfacing and painting. If you are in an accident (and I hope you are not) and your car needs work, Petrone is the only place you need to know.
I do not know this guy but my car stopped working and had no choice but to bring it to the closest mechanic (Bayside). I had a clogged cat converter and thats all that needed to be replaced. This guy gave me an estimate near 2000 dollars saying I need to replace my O2 sensors 1 cat (not both) and what really busts my bubble is that the car went in with one problem and came out with 2. He says I have a leak in my radiator and I need to replace it, replace thermostat and a bunch of other things. OK I took my car back as is and it was missing all the coolant (I filled it up 2 weeks now no leak). End of story I bought the cats online for 300 bucks and had another shop install it for 150 bucks. no problems, no leak, running amazing with my new cats on my infiniti g35. If you wants to replace all the parts that do not need to be replaced this is the place to go. If you cant afford it and need your car do not go here. Upsetting because I am Italian and he is the first Italian mechanic I ever dealt with. Apparently there was no hook up, he must of felt he needed to make more money off me. Unless you are wealthy do not go here, he is absurd . Hard to trust someone that wants to replace things that do not need to be replaced and creates issues that do not exist. Paul Petrone is blacklisted in my book and anyone else I know will know his thieving ways. FYI - My car had an inspection 6 days before the clogged cat issue and they did not find any radiator issue and fluids were all topped off, when I got my car back from PP it was empty. They drained it and never filled it up letting me drive around with no antifreeze probably hoping I would break it myself. Horrible Horrible mechanic. TRUST ? Si Stugotz
Total reviews rating 4.9
66 Reviews for Petrone Automotive 2023:
Review №1
2022-04-30I always always always recommend this auto shop. You will always feel like you’re driving off with a brand new car. They do such amazing work and Paul and Frankie have been so patient with me, thank you guys
Review №2
2022-05-14Grateful that a coworker recommended this place. Repairs were done in a timely manner. I would use this place again. Frankie is the best in customer service. He kept me updated on everything. Price points were good as well.Thanks so much!
Review №3
2022-04-10Brought my Mercedes in for a bit of paint and bodywork last year, Frankie and his team quickly gave me a reasonable quote and time frame and finished ahead of ETA! Other than a slight panel misalignment which they adjusted, it was a perfect job and looked indistinguishable from new. Id recommend anyone bring their Mercs here, excellent quality work.
Review №4
2022-02-25If I could give this business 10 stars I would. I was unfortunately involved in an accident in which I needed to fix the front end of my Honda. I was highly recommended to Petrone Auto. From day one, until I picked up my car these guys have been honest and professional. Initially I dealt with Mario who made me feel comfortable right away, he took care of everything involving my insurance and dealing with the appointments and estimates. Then I met Frankie who is the owner, this guy takes care if business. He always keept me posted on the progress of the vehicle. The car came out better than new. These guys even detailed the car before I picked it up. Now its obvious why this business has been ar forever. Three generations of perfection!!!!! Believe me I never reviewed any business but I had to let everyone know about this place. Frankie, Mario and the rest of your crew, I thank you!!!!!!!!
Review №5
2022-03-13They treat me like family. Everyone here took care of my needs with the upmost professionalism and care.Definitely recommending this place to those in my circle
Review №6
2021-03-11Im pretty hesitant to take my vehicle to any body shop within New York City because most of them look dumpy, shady, and gross. However this body shop has more than exceeded my expectations. The owner called me all the time with updates regarding my car. Work was done in a timely manner. The amount of care and concern that went into my vehicle repair is unparalleled to any other type of customer service I have had done when dealing with my car. Most importantly they made me feel comfortable and assured me that they will be doing an excellent job. They made sure that all my needs were met. After everything was said and done, my car looks absolutely beautiful and has returned the show room quality like the day I picked it up from the dealership. This place will now become my go to place for anything that has to do with my car from electrical to general repairs and bodywork. I could not recommend the more, and most importantly thank you Frank for your time and care and making me feel comfortable with your business.
Review №7
2021-06-28This is the second car I’ve brought to this auto body shop and both times they have exceeded my expectations. The shop has all the bells and whistles of a super modern shop but the comfort of a small mom and pop shop. They are welcoming and accommodating. No other auto body shop like this !! Thank you Frankie and staff
Review №8
2021-06-11I took my 2020 Model 3 after someone crashed into me. I had a claim open with Progressive and Petrone handled everything for me. It was calming because this was the first time I ever experienced something like this.Paul Petrone was my point of contact and not only was he professional but very informative on how the process worked. They took care of everything and returned my car looking brand new and were very patient with me!Truly amazing service and if anything needs to be done in the future, best believe Ill be coming here!Thank you guys again!!
Review №9
2022-04-25Neat ,friendly, quality work. Family business and insurance approved repair facility
Review №10
2020-10-15Great family owned business. They treat your car like it’s their own. Honest prices, No bs. Quick turnaround. Not many businesses like this around these days. They are also authorized to work on Tesla’s and did a great job on mine! If you need body work, don’t go anywhere else!