Kerbside pickup
Yes
PetSmart in Levittown
Categories
Location on the map
Levittown, Nassau County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 516-731-2592
Site: https://www.petsmart.com/stores/...
Site: https://www.petsmart.com/stores/...
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–7PM
PetSmart in other cities:
Comments (199)
Good in store experience but prices of items are very high when compare with othwr online shopping sites.
Comes through in the clutch. They have what you need when you need it. Friendly staff that love what they do. Pleasurable experience
They had cat food that I could not find elsewhere and my cats love the food here. I will definitely come back and shop for more.
The store was clean well organized and the work staff was Pleasant and accommodating.
This is a great place to shop I don’t have any experience in the grooming salon or the hotel but their dog training classes are absolutely spectacular, highly recommended
Id rather shop at PetSmart than petco just from the horror stories if heard about them. This place is always clean and the staff is friendly. I buy all my puppies food/toys/ w.e here!
Im satisfied with banfield. As far as the store it always has one register open, a long line. Plus I paid for my puppy to do obedient class and the lady who ran the class was supposed to send the pictures of the dogs graduating and every time I see her in the store she gives me the run around about wifi not working..two different numbers i dont think so, I think shes. Full of it.
Excellent I get all my pet needs from the store and they are reasonably priced
Theres a young lady with brown hair that works in the fish department and she was extremely knowledgeable with fish. She was honest, told me which fish she would recommend and wouldn’t. She told me which fish don’t go together. I appreciated that so much. Wish I remembered her name. On a different note there was another women working there who wasn’t so knowledgeable and wasn’t so friendly. I think it’s the same person everyone else is complaining about in the reviews.
Item needed not available at this time .this store doesnt have an in house vet . . therefore , you cant buy prescription foods here .
Nice place food/treats/training available for pets. Staff cheerful and helpful
Almost everything youll need for a new pet, but not quite. No reason to not shop here.
Terrible experience with this location both Banfield and the grooming department. Need better employees
Took our golden to get groomed and the past two times we went had Marissa! She was so sweet and listened to everything we asked! On top of it all, our normally nervous dog became so calm with Marissa and followed her no problem!
Petsmart TrainingDanielle, the pet trainer at PetSmart is Great!!! I have taken three of my dogs to her for multiple training classes. She knows every dogs personality. She is also knowledgeable, patient, kind and really cares about the dogs.
Very clean store and was able to get what we needed because its been hard since the pandemic.
Although I like the Pet smart location in Levittown, I am not happy with the groomers. I took my golden there three times. The first visit was for a bath so he could get use to the place, I was told he fell of the table. I brought him to a different groomer the next time for a bath & trim. I asked them to trim him but not to feather him since it was his first haircut. He came back all chopped up, I assumed it was because I asked them not to feather his fur. I brought him a third time for a bath & trim. I was called and told to head down he is almost done. When I went to pick him up the bill was higher, they were not going to say anything at first, then they said we charged you an extra 8 dollars because he was stubborn and we could not get him to the stations without help. A different groomer brought him out to us. She took the leash off and let him loose in the waiting area with an attitude. She placed her hand out for the tip. The door to the store was not fully shut, we had to shut the door and chase him around the waiting area to get a leash on him. He was shaved short like a lab, no feathering, all chopped up, they cut off his feathers and even cut one of his eyebrows. His stomach was shaved like for surgery. I usually don’t complain, but I called up to speak to the manager. I got the assistant and she asked if I would like a discount for the next visit. I told her I would not be back, and I was really upset that they let my dog loose in the facilities in addition to not getting what I asked for. She told me they had to be on leash at all times and this was a safety issue. I wound up speaking with the manager the next day. She was aware of the situation and saw it all on surveillance video. The manager was upset and offered to fully refund the grooming. I would not recommend bringing your dog here; they are not properly taken care of.
Great staff in the store. We had our medium sized mixed Shepard dog washed and groomed there and the staff in the grooming section took time to pet my dog and asked me questions about her. Will definitely recommend them. 👌
The employees at PetSmart are rude the woman that helped me with the fish was rude and the woman on the register answering the phones are rude every time I asked her two questions she her answer was to me and two other people I dont feel comfortable giving you that information meanwhile its just ask her a simple question about pets I will not go there any longer and why is it they only get fishing on Thursday and every single one of them is a little baby I bought six fish and within 12 hours two. Of them died
Always friendly staff and super helpful. I gave it 4 stars because I find it doesn’t have all the things that some of the other PetSmart has (I’m thinking specifically about the one in Levittown that has everything!!)But I find the prices to be reasonable and I always get cute clothing for my dog at super affordable prices. Sometimes I just go to browse because it’s such a pleasant experience ☺️
Its a standard PetSmart. Service is good, grooming is good. However, the dog training is top notch!! A definite stand out from other PetSmart locations
Great variety on dog food. Prices are reasonable and comparable to online retailers like Chewy.Kids love seeing the birds and the staff are super friendly.
The lady with the fish was unnecessarily rude and gave me no information on how to properly care for my new fish. Not sure what her problem is, but the last job she should have is customer service.
I was having a bad experience from another location a manager named Christi was very professional,friendly and understanding about my situation and told me about this location so I decided to give it a try.... OMG my baby looks sooo good after his 1st haircut and the young lady Melissa was so nice and informative about the style I was looking for. The location was clean, friendly, prompt with timing and also fully stocked with my babies favorites things.I can not thank Christi and Melissa enough Levi and Louie will always visit this location no matter how far the drive is I could not ask for a day turnout.Thank you
I’m very dissatisfied I took my dog for grooming nail trim and bath I also asked if he could be trimmed around the face. I helped the lady put the small leash on him she asked if he was friendly which he normally is and I left him there fine no bark or cry from my dog 5 mins go by and I get a call to pick him up because he tried to bite her and denied him service. Mind you my dog it’s 6 years old has been professionally puppy trained and he gets groomed 3x a year. I Wouldn’t recommend or trust this place.
Big store. Always has what Im looking for.
Love coming to petsmart! They always have everything i need and so quick and efficient
The staff werent helpful unfortunately and they acted as if asking them questions were a bother the young man and female I saw in the middle of the store were to busy talking to want to help me and when I asked they just told me to go to another location which I did for nothing as they didnt have what I was looking for and then when I was going back down the isle for a few other things the young lady and the guy went down another isle to continue their conversations while there was an extremely long line and the young lady at the register was doing great alone and she was quite helpful eventually someone else came out the back to help her
Lots of great stuff for my dog! The grooming department does a great job and they really care about how your pet reacts to being clipped. If my dog gets nervous they will stop and try not to stress him out any further. All of the employees that work here are very nice, helpful and caring. Great place!
Jason was really really helpful, very patient knowledgeable and helps you every tine for all your pet needs, he’s one of the most friendliest and courteous sales associate I’ve ever met at petsmart
Understaffed. Went to 2 pet smarts before they directed me to come to here because they sell female robo dwarf hampsters. No one came to get the hampster for us. They said they couldn’t sell any pets because a cat was loose in the store. Really disappointed.
Awesome doctors at Banfield Pet Hospital (back of the store), and lots of toys and apparel to choose from for dogs
Meh, its an OK place to go. The associate helping me with the fish had a little attitude and quizzed me on fish for tank. Wasnt necessary. Also all the fish she gave me died in a week. All 10 of my guppies. Also had to wait forever for an associate to help (the last 2 times I went in) in the fish section as clearly there was no one there. I wont be buying fish here anymore.
Im really always so happy with the customer service I receive at Petsmart! Price matching is a big deciding factor on shopping at Petsmart, but the employees and their kindness and willingness to help is really what keeps me coming back. Im 35 weeks pregnant and asked the associate at the register if I could leave the bag of dog food and pull up the car to take. I also had my 3 year old son with me. She said no problem, and when I pulled up the car and was about to grab the food, here the associate comes walking out with the food over her shoulder. Her thoughtfulness blew me away. It might seem like a simple gesture, but it meant the world to me!
Very disorganized products all over sitting in basket. I couldnt get down aisle.
If I could give this store a zero I definitely would!!! Takes 16 or more hours for a same day pick up order to be ready, which is definitely not same day... and when you question why... you are given the run around on the phone being passed around on the phone and when you finally speak to someone, it’s excuses, excuses, excuses. There’s no excuse for poor customer service!!! I’ve used this store repeatedly without issues for same day pickups in the past, maybe new employees or management but I will never use this service again and HIGHLY RECOMMEND NO ONE ELSE DOES EITHER!!! Poor customer service!!!!!!!! I’m sticking with chewy or amazon! Sorry petsmart in Levittown, you just lost another customer!!!
Friendly customer service. Great products.
They have tarantulas and ten different types of lizard, but very few pet gates. They never seem to have what I need here. How many people are out there buying tarantulas?
This is the worst place to send your pets for grooming service @petsmark Levittown! Their staff extremely rude and no patient for anything. If you do want to send your loved one to the hell, please go ahead to book the service at this location.
I didnt find a variety of chewables for my robo hamster. I was also looking for flakes for my bettas but they didnt have what I was looking for 😞. I always loved the way PetSmart managed their locations but I dont know what is going recently but their stores are not so outstanding as they were.
Always a pleasure.Purina Pro Plan canned food for cats may be limited. An employee told me that they obtain most of the meat in their product from restaurants and, because of Covid, they cant produce as much.I switched to Hills Science Diet and there were plenty of choices available.
Very nice people. One of the cans of cat food that I ordered was messed up because you couldnt open it the tab broke off. When we went back to the store to replenish our kitties food, they were very nice about exchanging it and were willing to apply a 5% discount because we ordered the food at PetSmart and then we went to pick it up instead of just going to the store without ordering it online. ordering online and then picking up the food is much easier and they give you the extra 5% off. I think thats an excellent deal.
I was here to get filters for my aquarium. The arrangement of items was a bit messy, and hard to find. But it is what it is. I love to see dogs here, The pets here are so good. I hope I get one of my own.
Took my sons puppy because she was ill. They took her in right away and treated her. Grateful for their kindness.
Great spot with lots of items for your pets. They also have cats you can adopt inside.
Having two dogs that need prescription dog food, I crazily” spend upwards of $300 a month at this store. Today I was asked to leave because I was following CDC guidelines and orders from our governor that, if we are vaccinated, we are free to shop and gather without masks... I choose to be in this study and got vaccinated to help future generations... to be treated so harshly by the girl at the register was terrible and humiliating... my business now goes to Petco where there is NO DISCRIMINATION..
Petsmart always has in stock exactly what Im looking for
Attentive staff, but only two people at the vet desk so it moves a little slow right now. But most people are understaffed rn. No new vet clients.
Dropped dog off at 1:30 picked up at 4:45. Checked in twice, they said everything was fine. Yet I picked up a wet dog they told me they could not complete the service and charged me $101 for a wet dog.
Decent place. Sometimes it is dirty and doesnt seem to be cleaned very quickly -besides that they have most of the stuff I need and every person that Ive interacted with that works there is very friendly and knowledgeable. A+ Staff.
Always has what we need, and very knowledgeable about all animals
PetSmart Levittown’s Grooming services are exceptional! They are always so attentive and considerate to detail. Missy was AMAZING with my nervous lil doggo and I really appreciated her help and knowledge. Thank you!!!
Love the Levittown PetSmart. Store is always clean and well lit. Whichever products i am shopping for are always in stock. Store associates are extremely helpful, friendly and are a pleasure to deal with. This is the store i shop at whenever i need something for my 2 dogs.
Great deals except they are out of their brand of canned wet cat 🐈 food. The brand favorable. A bit disappointed because my cat 🐈 loves it.
Clean no pet smell! They always have the aisles well stocked. The birds are few in number, mostly finches and keets. The fish are well stocked and seem to be healthy. Staff helpful. Only 4 stars because I had to go ask someone for help. No one was in the section.
Family and freinds work there,enjoy what they do have wonderful customers
Great store and the staff has always been friendly.
Love this place. The staff is always helpful to my needs. Especially Kristin and Rob.
Its a great PetSmart lots of choices a larger store kept very clean. Friendly staff. What more could you ask for wait I should also mention. There are plenty of Staff members that are very familiar with the different types of dog and cat food available.
I Love the beautiful Job the salon did on my Big Baby Golden Retriever. I would denfinitly Recommend them to everyone I know. Thanks again For the tender loving Care of my big 105lb baby. She truly looks beautiful.
•Nice staff•price match•Good to my Annie
Pretty clean store. Its a pretty big pet store. It has grooming for the dogs in it. Parking is good because its in a shopping center. There wasnt a whole lot of variety to choose from as far as actually buying a pet is concerned though. Just had a few birds and a chinchilla and a mouse and a couple of snakes and lizards and a few fish to choose from.
These dog tags are amazing. I have a kennel of working dogs and I have not had a problem with any of the tags. Accurate, timely service every time.
I brought my dog to the banfield and one of the vets tried telling me that dogs in the Wild eat by product which is NOT true at all... I did not like her at all. But the price was what brought me there in the beginning. Full blood work up was 350 max when my vet wanted 500
Nicely stocked and good selection.
Always have what I need for my beautiful pup! Place is great.
Always a fun place, the main store. They stock up pretty well and also their veterinarian section is thorough and their plans arent bad at all
They did not allow me to buy a rat to feed my snake saying it’s against the company’s belief because it’s cruel! But at the same time she pointed out a freezer full of frozen mice and rats
Typical chain store. Helpful staff.
Great store ! Always has what I need. Friendly and helpful staff.
I bought a bunch of fish from them, brought them home and when I added them to my tank I had one die in the first two hours, then have had 3 more die. I have had my water tested and there is no issues. I believe either the fish were sick or they were old. Will not be going back for anything live there.
We go to this Levittown location mostly for our pet grooming. We even got our dog trained here. The trainer, Danielle, is excellent and works very well with the dogs and the their owners. The groomers here are very good but grooming prices are very high.
They texted me when my pet was bathed. With the text I was able to pay for the grooming upon walking into the store. Then I went to the grooming area to pick my pet up. I love not having to walk back and forth in order to pick up my pet. Good job Petsmart.
Took forever to check out. They had 2 registers open and the line was ridiculously long. Also, there was almost no rabbit food which thankfully I wasnt going to pick up so hopefully by the time I have to pick some up theyll have what I need in stock
They have a large variety of fish, and the workers are very professional and knowledgeable. Get place to bring your Pets
After waiting for half hour, they couldnt figure out if my dog would be groomed because the groomer didnt show up.
Easy access and plentiful parking. Good stock of cat supplies. Wide selection of food choices as well as various kinds of litter and other needs.
There doggie pads are the cheapest & hold up better then any other pads Ive tryed & even by chance you find them any cheaper elsewhere even online just bring in proof & they will beat it,also remember the grooming & hands on things ya cant do online
Great service. I take my dog to get groomed by Melissa once a month. She does a great job.
Their sale its are a great deal. They have a clearance section for deep deep discounted items. Staff is extremely helpful and nice. Not to mention the vets at banfield are awesome!
I had numerous questions about flea products. They were very helpful and knowledgeable about both fleas and medications for it. She said it sounded like it was an allergy not fleas and she was right.
The store has good prices, big selection and friendly staff. I took one star off because In Store Pick Up is terrible. You have to wait online to get someone to fetch (see what I did there?) your order. If there is a long line you might as well the items off the shelf yourself.
They are pretty well stocked with items. If you need a fish or anything like that you may have to wait a while. Sometimes a sales associate may not be around.
They have varieties for all pet needs.But the list price on the shelves are marked up as much as 50% compared to their online prices.So check their own online price before taking it off the shelf. Their online price ia comparable to the prices of other general stores.
Friendly staff, but their knowledge on the animal theyre selling needs improvement. The guy in aquatics had no idea that two FEMALE bettas could live in the same tank. SMH. Theyre called sorority tanks.
PetSmart is my pups most favorite place to go! We go here for pretty much everything we need for our dog!!
Extremely friendly staff. Everything you need for your pet in one place. Little to no lines for checking out. What more can you ask for..
I like going there but their natural balance dog dog food is more expensive than anywhere else.
They did okay. I did watch them drag my dog by its leash past another dog that was being groomed. Not a good idea. I saw my life flash before my eyes as I watched an episode of Judge Judy unfold. My dog will sometimes bite so totally not smart to allow dogs that close to one another. However, they did the grooming great. As for my other dog...grooming was not as good (left too much on the face)...but overall, I am satisfied.
Terrible and unorganized. After making an appointment on line and receiving a confirmation, they would not honor the appointment because they wrote down the wrong breed. They didnt even have my dogs information in the computer after I gave them all of her records during our last appointment. Go elsewhere!
Girl at checkout was not helpful at all and had a bit of an attitude.
Levittown, New York Petsmart Groomer. kiara R. ********She obviously loves her job. Such a sweet young woman. She’s extremely talented. My dog adores her. She makes him look beautiful every single time. And he’s always so happy and proud when he’s done.
People working on sales floor were not helpful at all!!!!!!! #Wakeup
Love this store. So many items to chose from. Fabulous! Nice employees too!
Never get order right and takes 4 hours instead of 2. Feel bad cause workers are great
Clean store. Good prices
Smaller selection of animals now. I let my son watch the dogs being groomed and we saw a dog fall off the grooming table. The dog unfortunately was hanging by its collar and was being choked. Took two workers to eventually pick up the dog. Thank God that wasnt my dog. Who knows how I wouldve reacted let alone how my son wouldve reacted too.
The staff member named Justin was outstanding from my phone call to ringing up my purchase. There should be more workers like him.
Having been using Keith in the grooming dept for 5 years. He is excellent! Everyone in that dept is nice, friendly and has taken in my second dog on the fly when needed w no appt. I have used Pet Smarts puppy classes......not great due to the area where they hold the classes. Music plays throughout the store and the ceilings are bare...echo echo echo. Price is right though $119 for 6 weeks. Good for socialization. I also like that a nice nail salon is next door to Pet Smart so while one dog is being groomed I can be groomed as well. :)
I have been bringing my dog to the grooming salon here for eight years and have never been disappointed. The staff is friendly and very accommodating. Definitely would recommend them.
Placed an online order to pick up at curbside. Product was ready quickly, man came out with my product and putit in my car .very nice staff!! Would totally do this again
Great one stop shop for my terrier mix. Since we visited with our rescue dog, the staff has been very friendly and knowledgeable about all related things with our dog. We signed him up for a begginer training class and at first we were nervous because hes about a year and a half old so we were not sure how he would handle being around other dogs that were mostly puppies. There was an incident on the first day where there was a large Labrador puppy that hated our dog but the trainer was responsive and made sure to keep our pup safe from him. We are not sure what our dog did but every time this dog saw ours it would bark like crazy. Our dog has been great with people but has issues with other dogs so we needed help. Our trainer Daneille was very friendly and helpful trying to give us some training tips even answered all our questions specifically his barking and skiddish personality around other dogs. I have considered other places to train our dog but this was most convenient for us. Im very happy with the training he received and ultimately it is up to us to continue his training but I had good experiences every time. This has helped socialize our dog too which he desperately needs.On another occasion, we found out our dog had somehow got tapeworms and it freightned us because he had giardia previously and just recovered from it. If you dont know what Giardia is, its common in shelter dogs and treatable but you have to be careful not to have your dog come in contact with children and no dog licking. Anyways, Giardia sucks and now that he had tapeworms we had to take him to a vet so we took him to the brooksdale hospital in the petsmart. The staff had us setup with a vet and they were able to test that morning. It was positive so the vet we had was very knowledgable and explained everything to us. He put my mind at ease as we were shook up our pup had another issue in the first month we had him. Do beware, the staff does promote their wellness programs it is NOT pet insurance . However we signed up our dog for the wellness program in the lowest tier. It basically allows you to get vaccines,fecal tests,etc that you would otherwise get at a regular veterinarian. There are higher tiers that include teeth cleaning - anastethia where its an all day thing - and more advanced exams for older pets but we did the basic for now which I believe is 30 a month. The benefit is you can bring your pet AMYTIME and as many times as you want with no charge. Any medications they prescribe are discounted as well. I cant speak the value of this wellness program yet but its peace of mind for me and no contract. Again its not a substitute for pet insurance which can be expensive but we will decide in time if we want to shelll out that money. If you do have a pet emergency after hours they refer you to a animal hospital in Plainview.Overall, we buy most our pet food and supplies here in addition to using their training programs and the banfield vet services. I want to use their grooming services too although I heard on abother Google review perviously they had a bad experience where thier dogs cornea was scratched. That is unsettling but Im sure that is not a pattern at this place. I did use a grooming service in plainedge and thought they did a nice job but I want to try petsmart to see if they are better just to weigh my options.Hope this long winded review is helpful and good luck :)
I don’t normally write reviews but this was the best Petsmart I have ever been to. The staff was amazing!! Very helpful, knowledgeable and friendly. Will definitely be returning.
Brought my dog to be groomed. They literally only did half of my dog. Ill never bring him back to the groomer but their vets are top notch.
Just like the rest of the Petsmarts, has everything I need for my fur babies
I think that they are a wonderful place to get pet supplies I went in to get a few dog treats to give as gifts for family members dogs and I was able to get some dog bones for them.
Nice and clean pet store. Great online prices and my online order was ready for in store pick up quickly. Will be a returning customer.
The Banfield and PetSmart teams, as always, are: professional, knowledgeable and friendly.They represent their individual and employers brand with pride and dignity. Thank You Banfield and PetSmart in Levittown (Long Island), NY.
Clean store , friendly workers and they had my dog food. Which is hard to find lately!!
They always have what I need.Making a donation and visiting the cats for adoption makes my day
I used to enjoy shopping at this location; however the appeal has gone down over time. Pricing has gone up there; but you can still find some good deals if you look for them.
Quick service and either curbside or enter for pickup of online order. Online ordering was easy. I ordered the day before and pickup my order next day at my convenience.
Everybody was very nice and treated me really good and dog Pebbles and they even put a candle outside and asking for people to be quiet outside cause someone is losing a loved one which is very nice
Love this place . Always organized n clean
It was good vist very friendly
Went here after trying petco nearby, petco didnt have the type of cat food I needed and the shelves were a disaster, this store had tons of the type I needed and was very well organized, I will be coming here from now on.
Returned leaking fish tank. Did store pickup for replacement. They gave me back the SAME leaking tank! Why even bother?
Great staff. Very helpful . Clean Store. Price match. Great prices online which are less than Store prices. Show them and they match it .
Great place to get pet supplies. Also Banfield pet hospital is located in the back of the store
It was a big place but hard to find help if you needed it. Only one cashier when checking out.
Nice staff, always pleasant!! Love the grooming section too.
Very nice and clean . Kid friendly. Kind people . Lot of animals on display. Very cute animals. Cheap prices.
Service so terible
Great staff and very caring pet care .
Linda dog groomer was excellent in caring for our dog very knowledgeable. Thank you for a great day love PetSmart in levittown
Great training program offered. Danielle the in house trainer is knowledgeable, kind & the doggos love her!!!
When you walk through the front doors your welcomed by an overwhelming funk of untrained dogs.
Pricing is good . Staffing wise noone was around.
The Second Chance Pet Rescue inside PetSmart should have printed info at the store like they used to have to give out to the public on Pet Rescue Groups, town shelters to save/rescue a pet or two, spay/neuter groups that help, etc.
Plenty of fish and guinea pigs :) , no problem with parking in front of place .
Customer service is great super helpful and friendly
Pick was very easy
The young lady was very knowledgeable kind and represent your store with pride
Excellent! It always has disposable diapers in all sizes.
We have 2 cats and go to shop at lest once a month. Generally cant find the flavors our cats each. So we get what we can. Frustrating
I get my dogs groomed here by stephanie. Shes great and im always satisfied with the results
Friendly helpful and Dr. Steinhoffer was able to take the time and answer my questions and concerns . AMAZING STAFF
I have called 8 times throughout 4pm and 6pm and no one has picked up. I have stayed on each call for over a minute waiting.
Great variety for all animal lovers. Clean facilities also very pleasant and helpful staff
Great pet store, amazing staff. But the store was a little dark, several of the lights were out
Very good.
Store was neat and well stocked. The pets for sale seemed okay. Convenient location.
The employees there make you feel welcomed and are very helpful
Good place for crickets
Store is clean and most products are in stock.
Extremely fast and organized, I would order on line and pick up..
Great place to go for all animal food ,equipment or pets
Great store. Friendly service and reasonable prices!
Unhelpful AGM. Unhelpful Vet desk. App not working properly. GM was nice but claimed to be powerless
I went to Banfield Pet Hospital in Levittown NY. The staff is amazing especially Dr T and Stephanie.
Always cat food sales, huge variety, very clean store, well stocked...
It is the vet for my dogs. I have been with them for 12 years. Great people.
I am very pleased with the services received today and the safety precautions used. Thank you.
Very big store. Very clean. A lot of variety when it comes to aninal food and products.
Good prices on a lot of their dog and cat food. Everything else seems a bit pricey (reptile, aquatics, etc.)
They are not as friendly and are kind of just interested in making sales.
I love PetSmart in Levittown, they always have the products I need for my cats
Love it
Love the place but having few crew on saturday and sunday
Clean and very spacious. Others, I find them to be crowded and cluttered. Great staff.
I usually go here to buy live fish they have them on sale at a good store
Always looking to assist me if I need help. Always have the food in stock Run a lot of sales.
The staff was very friendly even though my dog was acting up!
She loves her toy
All the workers are very friendly. And will try and help you the best they can.
Love the staff and pet trainers!!! Really helpful with my dog!!
Very friendly staff and plenty of options for food, toys and care of my pups.
They have limited product for ferrets.
Banfield pet hospital makes pet health care easy and affordable.yeah!
Always love coming here when visiting from the UK! Friendly staff and great people!
Online pick up because local store was out of stock
This store is clean and the employees are friendly. The prices are absolutely reasonable.
I adore their grooming salon they are amazing with my jewel
Great place staff is very friendly and helpful
Still pet friendly with covid precautions for us humans.
Great grooming experience. Cashier at register was rude and unprofessional.
Cashiers are awesome. Friendly and very helpful.
Love this place. They took such good care of my pet.
The staff are very friendly and helpful
Great store, friendly staff and good prices
The employees are amazing willing to help with all questions.
Great selection of items.
Clean and well stocked store with helpful staff.
Theyre employees are always very helpful and kind
The best place I have the tip my dog to go get food or get a toy
All in one shop. They offer grooming services, pet training services, and have a small pet hospital
What an awesome store for animal lovers,..love my tank....and Riley
Great staff always clean, friendly and very helpful
Employees were fairly knowledgeable, but prices were high.
Total reviews rating 4.3
199 Reviews for PetSmart 2023:
Review №1
2022-02-25Nothing personal I have been a customer for years at this location and I have seen for the past few years even before the pandemic was to blame that the shelves are always bare lines could be all the way to the back of the store and only one cashier working! I have never even be more upset that when I went to buy my dogs food blue buffalo senior LID turkey and sweet potato and him not being a small dog needed a large bag but all was on the shelf was 4lb bags at 4 times the price if I bought the equivalent to the large bag I buy! I tried to talk with the manager on duty to order me a bag and i would even pay for it in full just have it ordered for me! He could have even offered to sell me the 4 lb bags at the same cost ration of the large bag! The only thing he said to me is I am sorry but I can’t do anything to help you and was rushing me out the door! I even said I guess I will take my business elsewhere and all he said was I don’t know what you want me to say with a attitude! I actually wasn’t asking for much just a little assistance and he said we are short staffed and what do I want him to do when he can’t! He even berated his cashier whom was new there because I asked a simple question of if I could order the food! I was calm & wasn’t even angry at him or raised my voice just an annoyed at the lack of service at this location! This isn’t customer service or how your treat your employees! BTW I will also be posting this to google reviews for others to see so they can hopefully wake this company up to the lack of support & training from this company from employees here!
Review №2
2022-04-22Very professional... always wants whats best for the animal which is amazing. The animals are super well taken care. The staff there are super helpful. I love my new guinea pig 🖤
Review №3
2022-05-16Ill start this off by saying the girl who was on the step ladder in the fish area helped my boyfriend and I out by leading us in the right direction to get what we needed. We left satisfied in the aspect that we got what we went in for, but the cashier is what destroyed our experience.We waited on a long line (I know places are understaffed but when you have one cashier, a line of people, and employees hanging around doing nothing, its a little obnoxious) and by the time we got called up, we could tell we werent wanted. The female cashier had a Wendys bag sitting right where our items were supposed to go, and a Wendys cup that she kept drinking out of. She wasnt pleasant to deal with, and she asked if we wanted to sign up for the store card, and then sighed when we said yes, almost like it was such a problem for her (so why bother asking?!). She rung us up, throwing us an attitude, and made us wonder why we spent our money at this store.Overall, we were satisfied with the items in stock but you really need a new cashier. I worked almost 8 years in retail and my job never would have allowed Wendys sitting around because it made it obvious thats what she wanted, not ringing up her customers.
Review №4
2022-05-18I walked in there thinking I wouldnt fine the help I needed as a new pet owner BUT I spoke to Lauren and thank goodness she was great!!!! So helpful and informative so glad that she was there to help, felt bad that I took more of her time than needed ( she was to clock out 30 mins prior to me) hopefully she didnt get in trouble. None the less she made my experience MUCH BETTER, thanks Lauren, p.s. hope you have a speedy recovery 😉 see you soon!
Review №5
2022-06-16I just came in to find a softer dry food for my 14 year old cat and some vitamins. I was greated right away and then approached by an employee (bald man with facial hair) who was very helpful, he showed me some great choices and advised we go and speak to someone who was supposed to be a wonderful cat expert what a joke she was a blonde haired woman with glasses who I assume was a manager but maybe not she was extremely rude insisting I take my cat to the vet and when I explained I could not do that she rudely kept on insisting thats what was needed. I will not visit this store again. Kudos to the bald guy but the blonde with glasses needs to go, very poor customer service on her part. Ill go to Petco in the future.
Review №6
2022-06-20I recommend PetSmart so much!! They have a variety of things for cats and dogs!! They also have points you can earn to save money. I recommend PetSmart so much.
Review №7
2022-02-02Dog food was in stock where other stores sometimes dont have it in stock. Line to pay moved quickly as there were 3 cashiers. Cashier was courteous and took the time to indicate we had a credit that we could apply to the dog food.
Review №8
2022-02-08While I try to shop at smaller mom and pop pet shops, they are becoming harder to find. That being said, sometimes the deals at the big chains are tough to pass up and they do have their place in the world.I have had positive experiences at PetSmart in the past, but this last visit I wound up putting items back on the shelf and walking out without making a purchase. It was a weekend day and they had one register open. The line for the register ran most of the way through the store. Standing on line for a half hour with young kids wasnt going to be pleasant for anyone. Also, when an employee finally came to help customers in the aquarium section, it was painfully obvious he wasnt very familiar/experienced with tropical aquariums.I know its tough to find and keep employees these days since many people would rather stay home and get free money, so Im assuming the store is short on employees. As I said, PetSmart has been good before. Ill be back soon and hopefully can upgrade the 3/5 stars.
Review №9
2022-02-02The store is great but I think they have moth issue. I keep having moths in my house and now I think they laid their eggs. I ended up going to petsmart for something and say moths near the dog food bags.
Review №10
2022-03-17The manager was too lazy to have some one ring me up for my purchases. She said they don’t open until 9 am but the front doors were wide open so I walked in thinking the store was open. My mistake I guess but she could have had someone at the register ring me up for my purchases at least or do it herself. Guess that was too much work. I come to expect this behavior in Levittown NY. I try to shop locally elsewhere just to totally avoid this area.