Phoebes Garden Florist in North Chili
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North Chili, Monroe County, New York, US
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Site: https://phoebesgarden.us/
- Monday:9AM–4:30PM
- Tuesday:9AM–4:30PM
- Wednesday:9AM–4:30PM
- Thursday:9AM–4:30PM
- Friday:9AM–4:30PM
- Saturday:9AM–1PM
- Sunday:Closed
All I can say is wow! I ordered an arrangement for my mother in laws memorial service. They were the most beautiful memorial flowers Ive ever seen. I ordered the base priced arrangement, not the better or best option, so I can only imagine what those would be like. Great combination of pinks and whites and greenery, topped off by friendly service!
It can be hard to express your love in a long distance relationship. I looked around for a florist to surprise my fiance, and called up Westside gardens. They were interested in the occasion, asked many questions to understand what i was looking for, and made a beautiful small arrangement that said everything I couldnt. Thanks!
We sent a condolence bouquet to a coworker of my husband who had lost her mother. She was very appreciative and impressed by the size and beauty of the arrangement! We did not see it personally but she was very appreciative and sent us a picture which looked exactly like the one we chose on line in fullness and size as well as beauty.
The owner and her daughter are such nice people. They helped me pick out flowers I wanted to send out for my friends new job, set up a stress free delivery and theyre even a pickup for Wish orders. Affordable prices. Good service. Friendly staff. Will be coming back for any florist needs. You wont be disappointed. As a bonus, they use an EV for deliveries which is super green and super cool.
I was very satisfied with my entire experience at Phoebe’s. Due to a death in the family, I placed an order for flowers that I needed in 2 days. While they weren’t able to get all the colors, I requested, Phoebe’s put together a beautiful bouquet for me. Customer services and prices were great.
Everyone I spoke with was very understanding and really cared about my order and situation. You made it very convenient as I needed my niece to pick up and deliver due to circumstances. I will definitely recommend you to friends and family including us out of state folks!
I highly recommend Phoebe’s! I wanted to send flowers for my mother’s birthday. Their website was easy to use and gave good examples of what to expect. When I called, I told her that my mother specifically loves blue and light yellow flowers and suggested white as a filler. She not only delivered exactly that but an arrangement that my mother still raves about. Furthermore, I immediately got email confirmation when I placed the order AND when it was delivered. I am thrilled that it was so easy to send flowers and will use Phoebe’s Garden again!
My fiancé and I went to get general ideas of the flower arrangement and set ups for our wedding and her responses to our ideas weren’t supportive or helpful as they were direct & personal. Despite her attitude we were still open and tried to make it the most & she said she would send us a quote via email and when we called after 2 weeks she said we would but it’s been a month and we haven’t received anything.
I ordered a sympathy floral arrangement and when I saw what was sent, I was very disappointed in the quality. When I called to express my disappointment, they explained that basically I got what I paid for. However, they wanted to make it right, so they immediately remade the arrangement and delivered it the same day. The result was an absolutely stunning arrangement!! I am so happy that Phoebe’s cared enough to make it right, awesome customer service. I will tell my friends and I’ll be back, thank you!
I ordered an Easter arrangement for my mom who lives an hour and half away from me. Although I didnt see the arrangement my mom was so happy and couldnt marvel enough about how beautiful the flowers were. My 2nd time using this company and I am 110% satisfied. I will order again for mothers day. Thankyou Phoebes Garden!
Phoebe was able to fulfill a last minute request for delivery. It was an important day for my mother in law and I wanted to show her I was thinking of her. Phoebe’s came through and delivered just in time! Thank you for helping me put a smile on moms face! She loved the arrangement.
Id give it a 0 if i could, TERRIBLE customer service by the owner herself. My fiancé and i met with her and we felt like she was looking down on us bc we didnt know much about flowers, which is why we were there bc shes the expert but regardless of that after our apt she said it would take ONE week for her to get us an estimate and it has been TWO months and still NO estimate. Terrible experience all around is all i have to say
Such a pleasant experience. Laurie was very helpful as I explained what we were looking for and ended up with a beautiful plant being delivered to our loved one. Thank you so much and we will continue to buy local from you again.I definitely recommend Phoebe’s Garden Florist!
Beautiful floral arrangements...definitely a place to check out if you want to add something nice to your own home or to give someone a gorgeous gift. You want to make someone feel special go here and not the supermarket...its worth it. And they are very accommodating to your needs and price point. Thanks once again for your amazing service!
Im from out of state .....and phoebes has quickly become my go to for pick me up in the area.....From customer service being patient and pleasant ......to execution.....flawless.....I dont have to bite my nails with them.....Oh yea!.....the displays were exactly what I wanted......bravo!
Great attention to customer service! They worked with me to create 5 unique arrangements for a last minute order. They turned out beautifully and were reasonably priced. I highly recommend this shop in North Chili, N. Y. I enjoy shopping there for unique gifts as well. Try this quaint little shop instead of a large retail store and you wont regret it.
I decided to use this cute flower shop because of the good reviews but ended up disappointed in the customer service after I expressed dissatisfaction with my corsage and matching boutenir purchase. After pre-payment of $43 for both, the modest corsage had 3 teeny roses that could have been fresher. The 2 petite roses in the boutenir (which was lovely) presented bigger than those in the corsage. When I brought this fact up, I was told they could add 2 more petite roses to the corsage if I liked. I perked up and said, You would do that?Sales person said, Sure, making it sound like theyd do it to ensure a happy customer. When I went to hand the corsage over, I was told it would be an additional $4. I was so insulted, I left the store. Needless to say I wont be going back. I dont like leaving this review but feel it necessary because I was frankly embarrassed that my son had to present this corsage (as was) to his date. IMO, Prom/ balls are a big deal to teenagers...skimping on the corsage is not a wise (returning) business decision.
WS Gardem Florist is the best of all! They care about making interesting flower arrangements that are going to be beautiful and DEFINITELY better than you would get at some other flower shop.If I tell them what the flowers are for, I know that what I get will be incredible. All workers are very creative and have a pleasing personality towards their customer.
I love this place. They help me with arrangement ideas when i am at a loss for how i should proceed. Everyone here is so friendly and nice, I have been a customer for at least 8 years and I wouldnt go anywhere else. I love to support our own rather than the big chain places!
Total reviews rating 4.9
151 Reviews for Phoebes Garden Florist 2023:
Review №1
2022-01-28Beautiful! We ordered an arrangement for delivery and I loved how they send you an email confirmation of the delivery along with a picture of how the arrangement turned out. What fantastic service along with such great workmanship.
Review №2
2022-03-19Very friendly person on phone when I ordered from where I live which is out of state. MIL just loved the flowers for her 93rd birthday. The only reason I gave them a 4 star instead of a 5 was I asked that the flowers NOT be put into a vase & they arrived in a vase!
Review №3
2022-02-03I ordered flowers for my Mom since I cant go up to see her at Highland Hospital. While talking with her on the phone the flowers arrived in her room. She was so surprised and excited. I told Lori I wanted Tulips as the main flower because Mom is Dutch. Mom said they smelled wonderful and she said they will stay on her table right next to the bed so she could admire them. It was very nice to hear from mom that Lori did a wonderful job, just beautiful... Great Job Lori
Review №4
2022-06-26I ordered a re-creation of my wife’s wedding bouquet (We unfortunately lost the flowers after our wedding last year). I sent some reference pics, and the flowers came out perfectly! When they were delivered my wife was shocked to see her bouquet and even she’d a few tears!The process was easy and everyone I spoke to was helpful. I even got partially refunded when the flowers came in under the original estimate!Overall this was a fantastic experience and I would definitely recommend using them in the future!
Review №5
2021-10-04We order flowers from other companies to family in California and chicago…. By far Phoebes garden in N. Chili for our east coast family has the best variety and Arrangments. We are impressed by the selection and design of their final products. We will be ordering as usual every year for our family in Rochester N. chili NY.
Review №6
2021-06-22Today marks 1 year of being married to a fantastic woman that I call my wife! However I am no florist so I relied on Lori at Phoebes Garden to help me get something I knew would blow her socks off. Lori went above and beyond and some how managed to put a basket together off the description I gave her of something pretty. The price was very reasonable and I would use them again/recommend them to anyone looking for flowers. As the saying goes...Happy wife, happy life! Thank you Lori! :)
Review №7
2020-08-29I look to Phoebes Garden for those One of a Kind step back in time items. In my most recent hunt I discovered the grease spot removing formula Grandmas Secret Spot Remover for use with cleaning my cloths after working on projects around the house. I was amazed at the results as the owner Lorie stands behind this 125% and said she would kindly honor a refund if it did not provide me with the expected results. Let me say WHO DOES THIS in business anymore. I just want to send a Shout Out with a Big THANK YOU to Lorie for her generosity, kindness and after the sale appreciation for customers. In addition, she has the freshest - most beautiful flowers arrangements and bouquets that stand out above all others. I look forward to my next visit especially with the holidays just around the corner..Thank You all at Phoebes Garden.David G. Miller
Review №8
2022-04-16I had a big request to deliver to an Elderly person and Phoebes Garden did everything perfectly!! The Customer was extremely eased and pleasantly surprised. Thank you so much...Five 🌟
Review №9
2021-07-12Phoebe’s made our wedding perfect with their good eye for flowers and the theme of the wedding! They went above and beyond to make sure we were happy with all the floral pieces they provided!
Review №10
2022-04-16Very easy to order. I’ve received flowers for you before and today I sent them and both bouquets have been absolutely beautiful! Thank you!