Phonefixit in Hicksville
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Location on the map
Hicksville, Nassau County, New York, US
Site: http://www.phonefixit.com/
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–6PM
- Sunday:12–5PM
Phonefixit in other cities:
This is just the best place to go to get your broken phone fixed. From the moment I walked into the store, I was welcomed with a warm and friendly smile. The entire process was smooth and quick. I couldn’t believe how fast these guys work!!! Hopefully my phone doesn’t brake again anytime soon, but if it does, I know these guys will be there to help me out.
My phone was so badly cracked that the glass was falling out each time that i picked it up. Thankfully I came across the one and only heroic Gabriel. He came to my rescue when he said that he could easily replace the screen rather than my having to suffer payments for a new phone. He is very pleasant to work with. He worked very quickly and efficiently. I am very happy with his overall services and recommend him to anyone as clumsy as I am to have their phone repaired by him. Thanks, Gabriel!
This place is just the best! I was in new York few days ago and my phone was acting up after I dropped it and broke part of the screen. A friend recommended me this store and I’m happy I went there. They are very helpful, knowledgeable and efficient. The guy who assisted me was Gabriel and he was great! I wouldn’t doubt to go back if I have a problem with my phone again. Highly recommended!!!
Used them 2x, first for an iPad screen repair and once for an external hard drive restoration. They bend over backwards to deliver a great service. The iPad screen was not working perfectly, so they promptly replaced it again (it had to be sent way to a third party both times). Frank and Louis are rock stars!
They fixed my cracked iPad screen perfectly. I was very impressed with the quality and workmanship of the replacement. My iPad was bent as it fell off a table and cracked the screen. They repaired and fixed the edge of the iPad and was able to put in the replacement screen seamlessly. Also helps they were the cheapest of 3 other places I phoned. Highly recommend.
Ok so I gave these people my laptop to fix March 1st , 2018 they told me it would take a month to fix so after waiting a whole month I called them to ask if it was fixed. They told me that they were having trouble finding the part but they finally found it recently and would have it fixed within 3 days so I patiently waited for their call for a whole week and still no phone call. After getting tired of waiting I called them again, they tell me sorry “we ordered the wrong part again” then continue to say I don’t think we can fix this laptop can u please come pick it up. REMIND YOU , they didn’t even have the courtesy of giving me a call to tell me they couldn’t fix it. Instead I had to take initiative to keep calling them to be updated. Horrible customer service. If you have a broken phone I’m pretty sure they are really good at what they do but, I advise you save yourself the trouble don’t ever get anything else fixed besides a phone from here.
Low life sweaty indians trying to make a fast buck off white women who need a cell phone repair. Inflating prices and then having to weasel backwards when I know my prices. Besides this scummy environment they cant even fix phones. DO NOT WASTE YOUR TIME with these unfriendly people. They put glass on my iPhone but I cannot operate my phone for longer than 30 seconds before it become unresponsive - swiping doesnt work - keypad number 7 doesnt work, Siri doesnt work, Apps dont open. Oh and did I tell you they don;t pick up the phone so now I have to go all the way back to Broadway Mall on Memorial Day to try and get this put right.
Total reviews rating 4.8
175 Reviews for Phonefixit 2023:
Review №1
2022-06-21I came in frantically because i forgot my password and was totally Locked out of my phone. Im sure everyone at sometime in their lives had this worst nightmare lol. So i met a young man by the name of KEVIN. He was so Patient and sat down and had to clear out my phone and i had to start all over like it was new. But this young man JEVIN tried to calm me down saying its not the end of the world. I will now go there if anything else ever happens cos this young man is very kind and professional. Alot of businesss have forgotten that word kind?! Thank you so so much KevinRespectfully yours,Stacey.💗
Review №2
2021-12-28Dont go to this place. There is a guy with the name of Kevin. This is the manager. They did not fix my sisters phone at all. We returned to get this re fix it and he was nasty yo me a another man who was trying ti they his bill. He is so nasty. Dont go to this place. The services is nasty bad and no professional plus they dont fix the phones.
Review №3
2021-03-05Gabriel is both courteous and very knowledgeable. He will work with you until the problem is fixed. I recommend him highly for any repairs you may need. Although I didnt deal directly with Luis, he was always helpful on the phone.
Review №4
2021-01-11Really nice, service made sense. The $75 cost of a battery replacement for my Pixel XL included the cost of a potential replacement screen in case the screen cracks during the battery replacement procedure. Unfortunately (*cough cough*) my screen did end up cracking so he (Gabriel) replaced the screen as well. So, I ended up with both a new battery and a brand new screen!
Review №5
2021-07-17Gabe always comes through for me, I’ve needed 5 phones fixed and did all them for me with no problem. I come to him whenever I need a phone fixed, very fast and efficient; I highly recommend
Review №6
2021-03-10Gabriel is the man. My iphone 8+s screen was cracked and he explained all my options very thoroughly. I decided to replace my screen with an OEM one and the price was fair.He replaced the screen in less than 20 min and it looks like a brand new phone. Will be back again
Review №7
2021-10-15I bought a SD card and Gabriel helped me set up the SD to my camera. Also fixed my Samsung phone. I will definitely come back
Review №8
2020-07-05Louis the Venezuelan Warrior technicianis a true artist when it comes to fixing everything from cell phones to laptops and computers. Just today he fixed my cracked Shattered in pieces iPhone8plus Screen in record time. After fixing the screen he discovered there was an issue with my volume sensor and home button. He showed calm &initiative by telling me don’t worry about anything I will find a way to fix your phone even if I have to stay late! There is no way you are leaving the store without having your phone working was his exact words. Even though his manager was MIA he managed to satisfy all customer needs with great customer service all by himself without help. He deserves a big raise by his manager! Spread the wealth!! Highly recommended to visit for your cell phone needs!
Review №9
2019-06-30Great customer service they really know how to treat their customers. Gabriel, was excellent fixed my husbands phone while he waited. He is an excellent asset to the store. Definitely recommend going here for any services that you may need for your phone. They really take care of you. 👍👍👍. Top quality service.
Review №10
2019-06-13Gabriel is honestly the best ! Don’t recommend anyone but him in this store honestly me and my wife have broken our phones & there is no one we trust more then him he’s fixed everyone in my family’s phone and tablets . Gets the job done and gets it done quick . Thank you Gabriel for always being the best ! We appreciate you.