Pizza 7 in Saratoga Springs
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Saratoga Springs, Saratoga County, New York, US
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Site: http://www.saratogapizza7.com/
- Monday:Closed
- Tuesday:11AM–9:30PM
- Wednesday:11AM–9:30PM
- Thursday:11AM–9:30PM
- Friday:11AM–2:30AM
- Saturday:12PM–2:30AM
- Sunday:12PM–9:30AM
Ordered a pizza and called an hour and a half later and was told that is was on its way. The money was taken out of the account but the pizza never arrived. A refund will take days to go through and we never got a pizza. Will never order from here again.Edit: Just called again because there was no money pending to be refunded into the account and was yelled at by the manager. We experienced no compensation for this. HANDS DOWN the worst service at an establishment that I have ever experienced.
Well the service was good. Girl was awesome ,quick and attentive on the phone . Delivery was on time . Even a few minutes early . The pizza was different than I remember . It wasnt great . Middle of the road . Too many places in town to get it againBoneless wings were more like nuggets . Idk the pizza I got before from them was way better . Ill walk up and try again.
So, this is my first review, probably because Im here on business and sitting in my hotel room with nothing better to do. I searched for delivery places in the area and read the reviews. It was around 10pm and, being on the road, I didnt want to explore the town this late at night. Also, it is the first snow of the year so just not interested in venturing out. I read a lot of reviews, again, sitting in my hotel board out of my mind. I saw some of the bad reviews for this place and was thinking, maybe I should stick to Dominos, I know what they have and I know what Ill get. I really didnt want to as I can always eat that. I wanted to try some of the local food and decided, finally, to order from this place. The young lady who answered the phone was awesome, sweet and helpful. After I ordered, she told me my wings and sub would be 45 minutes. I repeated as I wanted to be sure she didnt say 4 to 5 minutes. She confirmed 45 minutes. Oh well right, Im sitting in a hotel room board. So, no problem. Well it only took about 20 minutes, maybe a little less. And the guy who delivered it was friendly with a smile. The wings were AWESOME! Cooked perfect, not overdone, just right. The sandwich, well thats more of the same. Now Im not a bread person, prefer the lower carb food. But Im on the road so I guess I splurged a little, it was worth it! The bread is AWESOME, soft and delicious making the rest of the sandwich superb. So, I guess what Im saying in this long winded review is, what a great place, good representation of the local area with great service to boot. Thats it. If youre hungry and looking for delivery with great service and food, give them a call. I Have a 5 hour drive home in the morning so Ill end this review, if I every make it back to Saratoga Springs, Ill be sure to order from this place. I hope this is helpful, enjoy!
First, the pizza was excellent. The size of the pizza you got for the price, fantastic. They deliver at 1 AM and to top it off, the delivery driver was really laid back and pretty cool. What more could you want from a place? From now on, the only place Im ordering pizza from.
Absolutely terrible food and customer service. Our food has arrived late, cold, and inedible numerous times and the delivery drivers have actually had the nerve to ask US to come down to them to get our food. We will not be ordering from them again and I highly discourage anyone else to support this “restaurant”. If I could give negative stars I would.
If I could give this place negative stars I would. Literally this is pig food. We keep giving them chances to make something, anything well, but they simply don’t know how. Pizza should have a crisp crust that stands up on its own and a nice golden brown or darker color.This place sends it pale and soggy. Tonight’s dinner was a calzone. Pale, soggy, and cold. Literally so wet underneath that the paper plate disintegrated into the dough. My meatball parm sub literally had NO sauce on it and was completely void of flavor. We would never even give them these opportunities if they were not one of two choices at 10 pm. We can only eat so much Chinese. Boycott these people and drive them out, they disgrace Italian food.
Terrible experience. Food was great but one particular man was rude over the phone, the manager. We order our pizza for delivery, forgot to order our drinks. So we call back and thought they had added it onto our order... our pizza arrives and no drinks so we call, the manager tells us because we called back and they couldnt add it on to our order they would have to deliver it seperatly. 45 minutes later we had our drinks...
I placed a phone order to pick up, April 14th. I picked it up and returned home, only to find the order wrong.I called, and they told me to bring to pizza back, and they were correcting the order with a new pie.When I walked over, I asked what they were going to do with the original pie? I have seen many restaurants dispose of wrong orders. I asked that it be donated to some homeless folks I saw earlier. They agreed, and allowed me to take the food to a group of people.Oh, my pizza? It was excellent!
Absolute WORST customer service ever from the young blonde that works in the front. Asked for one of the newer slices of pizza as there were 3 older peices sitting on top of the fresh pizza. Received a large sigh, then eye roll. Asked for containers for the hot sauce they keep out, same reaction. Said, you must have had a bad day. Was told to get the f out fing leave more unnecessary profanities continued to spew from her mouth. All this after we had paid for our pizza, of course!! When I asked for her name, I was told NONE OF YOUR EFFING BUSSINESS. Mind you the whole time she was throwing and slamming things. I have been a resident of Saratoga for 10 years now and have ordered from them frequently. NEVER AGAIN! Sad...disgusted..unbelievable behavior. Have never had such a terrible experience in a restaurant.
Got food tonight, ordered around 5pm. Pizza and wings got to my house around 6:30ish, even though I ordered ahead of time online and it stated Id get my food at 6:15pm. Food came in cold. Wings(boneless) were chewy overcooked and NOT buffalo, (On a side-note, Im not sure if Im just weird, but it seems that a lot of places put barbecue sauce on their wings to make them buffalo, and its really stupid) but barbecue. Last time we ordered here was about 3 years ago, had an argument over the phone about the food getting to us late and cold, we shouldve reasoned with ourselves and stuck to never eating at this place again. Worst Pizza and/or Wings in Saratoga Area HANDS DOWN. Too bad I HAVE to give them one star, not worth -5.
The worst service I have ever experienced. We ordered a pizza, it was a hour and thirty minutes later it wasn’t here, we called and they said it was on its way and it never showed up. We called this morning to sort it out they claimed they returned our money, it hasn’t shown up, the manager yelled at me over the phone refusing to compensate for the lost pizza, will be going to the police if the money is not returned. If I could give negative stars I would.
When I am not working I order from them regularly. Until today when I tried to order a pizza and a sub and I simply wanted to toppings for the sub on the side so the sub didnt get soggy and I was told no and I got hung up on and then when I called back to talk to the owner I was told he wouldnt speak to me. I was a good customer and I work in food service and run my own business and this is not my first experience with such terrible customer service with companies here in Saratoga and honestly I dont even see how some of these places are still in business. Why is every own so rude and snotty? Because I wanted the lettuce and tomato on the side??? How ridiculous. I will NEVER order from these jerks again. PS there food isnt even that good but delivery options in this town suck, it definitely isnt like where I used to live in NYC and the people down there are nicer!
Just called them about 9:15 tonight placed order for two sausage rolls 28th broccoli. Come 10:35 i call to check the status on my food. Woman tells me she never out my order thru. No Im sorry no how can I make it up to you. No nothing other than bring hung up on because I made it clear that I was upset about it. I was home to be eating by that time not being told my order was not put thru. I would of liked to at least get discount or at least sorry but nothing.
My coworkers and I used to frequent this place many times. We placed an order and two out of the four Items Were wrong. We called to have them fix the order and the manager on the phone was very rude and would not accept responsibility for their mistakes. We used to have large orders at least twice a week I will never return just because of their customer service.
If you like a cardboard pizza that can be bought at a price chopper this is your kind of pizza. Guy who delivered pizza was rude and ran down the hall of the hotel with my change. Worst service/food Ive ever had. Do you know what it takes me to complain? I never do this...
I ordered food and first they gave me the wrong order. The next time I ordered food the guy called me and asked hes downstairs and am I coming down because he is not waiting. Then I get downstairs he continues to be rude and says this is America, and I should give him a tip and completely starts raising his voice. Then I show him that I had a tip ready to give him when he had already jumped in his car ready to leave.He then trys to snatch the tip and I didnt give it to him. After yelling at me and telling me I don not give tips when he was thanking me the last time about me constantly giving him tips. Now hes saying something different. Everyother time I ordered they were great except when the ygot my order wrong and this guy started being rude and raising his voice at me just 5 mins ago and then telling me not to order again. Im done with Pizza 7 I can get fries and a wrap from somewhere else its not worth the stress, and begging for tips is not professional either.
Ive been here a couple times. My first time I was greeted by a lovely young lady who is a little unsettling. She was talking about how Jewish people are cheap and untrustworthy. As a non practicing jew I let that slide. However you sometimes need to judge a book by its cover. I learned after a couple times that it a Islamic run establishment. I also learned that dont care about anyone but themself and making money off us saratogians and tourists. I officially boycott this place and will give them no business. They also messed up my order several times. If I could give 0 stars I would for the antisemitic first impression.
I order pizza at 1 am and it just never showed up I called at 2 40 am and nobody answered the next morning I called and the mangers practically called me a liar and said the pizza guy was waiting outside for an hour now they wont even let me order from their pizza shop anymore. Pizza 7 sucks
Total reviews rating 3.7
138 Reviews for Pizza 7 2023:
Review №1
2022-06-05Ordered via GrubHub. I ordered a Chicken Bacon Ranch Calzone and chicken wings. I ordered the wings plain with a side of sauce, but they failed to do that and sauced my wings anyway. Luckily, they were still hot, crispy and pretty tasty. Have to knock off a star for not following directions. Calzone was good. Ill order from here in a pinch, but theres much better options for this food elsewhere in Saratoga.
Review №2
2021-12-05Just had a sausage peppers and onions pizza and 10 wings delivered to the casino/hotel and they brought it to the room within about 35 minutes. The food was piping hot and very good. Can’t ask for much more, especially at midnight. Will definitely order from here anytime we’re up here
Review №3
2022-02-06Would you like to throw up later, then this is the place to eat. Dirty interior and way too many people standing around doing nothing. Any fast food is better on your stomach then this garbage. Please do not make the same mistakes I did..
Review №4
2019-05-30Excellent pizza place. The food is good. Highly recommend for a slice or more. So many dishes available.
Review №5
2018-06-12True to time of delivery, I like my steak fries but they cant seem to get them right under or over done never right steak& cheese wrap always to greasy pizza real greasy
Review №6
2022-07-09Delicious food! Pizza was incredible!
Review №7
2021-08-26Easily the best pizza in downtown Toga. They have amazing subs as well. If youre feeling a crisp, light, pizza with incredible sauce, you need to drop in. I order from them quite often and they have impeccable service.
Review №8
2022-02-13Matt is a king. Love that guy. He’s the best. Give him a raise
Review №9
2021-08-12Always quick with deliveries. Never had a bad meal from this place. Love the pizza. Very courteous delivery drivers.
Review №10
2018-01-14Foreign owners. That’s fine. But can hardly understand on the phone.Very thin crust and greasy. Less than impressedwith the pie. Cold turkey sub... well, my gas station makes better ones. Boneless wings wit sub par. And they forgot our soda at delivery. HOWEVER they made sure to bring it out to us very promptly. Wish we went with dominoes