Pizza Gram Plus in Guilderland
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Guilderland, Albany County, New York, US
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Site: http://www.pizzagramplus.com/
- Monday:Closed
- Tuesday:Closed
- Wednesday:11AM–9:30PM
- Thursday:11AM–9:30PM
- Friday:11AM–9:30PM
- Saturday:11AM–9:30PM
- Sunday:12–8:30PM
Struggling with staffing along with the rest of us so if you want table service be sure to make a reservation. You can get food to go and take it out too. They have delicious pizza (similar to Buffalo style if you are familiar) On Wednesdays you can take out their popular chicken Parm (or fish or eggplant). Check it out and support local for sure!
We ordered bbq boneless wings for the kids, we got mild at least not bbq, super peppery, they couldn’t even eat it, thank god we ordered 2 things of fries. I got Buffalo chicken wrap, wilted lettuce, not enough stuffing to the wrap! Friend got salmon salad, we ordered ahead, picked up ten minutes past when they said would be ready and still had to wait another 10 at least. Not okay. We watched one of the cooks or preps with a pumpkin mask while we waited, our wings could have been given to the person in front of us, and we were given mild instead, my kids will eat bbq but not anything with pepper, which isn’t included in any bbq base.
I have been to Pizza Gram before and really love their food but that was back when you can sit down. They had a great menu. Now, they just have a simple menu. The food is good but not nearly as vast a menu as they used to have. I cant wait until they reopen and start serving in the restaurant. Just take out now
Ive never gotten something that wasnt delicious! Id highly recommended it! They also were able to get my pizza and when order cooked in a very reasonable amount of time on Super Bowl Sunday. Ive also going to their sit down restaurant a couple of times in the past, which was, again, very delightful.
Went to the Wednesday night chicken parm special for the first time with my wife this week. Absolutely super! Large portions with pasta and great sauce. Even a salad to start for great special price. Our sever, Michelle R. was wonderful. She was friendly, fast and constantly checking back on us to see how our meal was considering the place was full. We will definitely be back again in the future. Worth 5 STARS!
I will never order again from this establishment after their insanely unprofessionalism. On countless occasions upon picking up an order, the staff for pick up curse and degrade each other, in front of customers. This has not only happened once, but numerous times. Also, I placed an order at 4:29 pm and was told the pizza would be ready at 4:54. Upon arriving at Pizza Gram at 5:07, I was told that I had an additional 25 minutes to wait because they had a lot of orders. Upon further questioning, the employee just shrugged his shoulders at me and told me I had to wait. Pizza Gram was and is extremely unprofessional and degrading. I will no longer order from this establishment due to their extremely unprofessional nature.
Talk about AMAZING!!! By far the best meal we have had in quite some time. Reasonably priced, friendly, and fast. Id give them 10 stars if I could. This was our first time in New York, and what an impression Pizza Gram made. If we are ever up this way again we WILL be back for more. Thanks for the amazing meal and kindness. Keep it up!
Was there for dinner tonight with my husband. Horrible the waitress and all the other young staff was more interested on socializing than taking care of customers. Our appetizer was cold our dinner was cold asked for bread twice never received it. Then when the waitress came over to ask how things were I told her the food was cold she asked did I want a container to take it home. Thanks for caring. First time we have ever has such horrible service and food. I dont blame the restaurant I blame the young social butterflies
Really nicer selection of pizzas and Italian dishes. Lots of variety with great flavors. Specials are just that, special in a really good way and they are at a Great price. I had haddock parmesan. It was really cheesy and the haddock was still crisp! My daughter had a small Greek salad. It was a very generous portion with lots of different, classical, Greek ingredients. They service was really friendly and attentive. It was a great experience!
Ordered online where they ask for your vehicle info for Curbside pickup. After waiting for 5 minutes for them to come to the car I ventured inside. I found 4 workers inside with no mask or wearing it below their nose. Great food but if they can’t be bothered to wear masks properly how sanitary is the rest of their operation?
Very good Chicken Parm special. Good portion, tasty Italian sauce and fresh Italian bread. This was the sit down restaurant. Apparently, a lot has changed since covid. Pizza Gram is take out only. Last order of a roast beef submarine was totally ruined by ham, which definitely does not go well with roast beef. I suspect they probably ran out of roast beef and turkey, so they tried to pull a fast one, like I wouldnt notice. Sorry, the sub was utterly disgusting, therefore no more business for Pizza Gram Plus. I thought it was totally unacceptable.
Promptly seated. Great menu selections. Menu choices run the gamut from pizza, soups, and salads to fine Italian and American dinner specials. Waitresses are experienced and attentive. The side salads are average, but the large salads are HUGE and are carefully crafted from a great variety of ingredients. Large silent TV screens adorn the tops of most walls. Prices are average. Lunch for two before tax and tip are typically in the upper 20s. Allow double that for two of their generous dinners with adult beverages.
Excellent staff. Great looking place. Loved the food. Had our rehearsal dinner and gender reveal party there. They were awesome! Food is outstanding too. Wednesdays there are crazy though.Only negative i would say is their pickup times are way off. Last 4 times weve ordered for pickup ive had to wait there for 20 to 30 mins and i got there right when they told me it would be done. Wasn t happy about that.
You can find a little bit of everything here and cant go wrong with anything!! I highly recommend the italian mix pizza. Never in my life have I ever had a combination of meats on a pizza that taste so good. Very hearty portions of food. You will surely have to get a to go box. Way more than just a pizza place!
Ok let’s start by saying I’m picky!!!! Pizza Gram is the BOOM . COM!!! Not one issue not one time. Every time we order there it’s literally perfect and we have tried a lot. Nice little hidden gem for Guilderland or Altamont. I’ll be bringing all my clients here when the time calls for it. Keep it crew.
My daughter was finishing up her semester in college. I thought it would be nice for my husband and I to take her out for a nice dinner. We arrived at Pizza Gram and were seated by the hostess. Two couples came in approximately 5 minutes after. They were given a basket of bread, and their drink order was taken. No one approached our table at all. I had to ask the hostess if someone would be coming to attend to us. It was very disappointing as we had a similar experience back in 2007 when we first moved to Guilderland. I have to say that Joey in the take-out section of the restaurant is AWESOME! I guess a family of color is invited to buy take out from this restaurant, but not welcome to dine in. We went to the Recovery Room and spent our money at a restaurant that makes ALL people feel welcomed. Joey, keep doing what you are doing, and God will bless you abundantly. We will not visit this restaurant again!
Nice, decent-sized restaurant and bar specializing in Italian food. They have seafood, chicken, veal and, of course, pasta specialties - say, ten different dinners in each of those categories. Reasonably priced and good service, although one dinner order for a party of 7 got screwed up. I recommend it in will go back again.
Went in around 12:30 and was the only person in the restaurant. Didnt take long to figure out why. The French Onion Soup was very bland and had no taste. The best thing I can say about the pizza is that it was edible. Service was decent, but by being the only customer, I would expect that.
The Bartender wasnt friendly at all. Then after spending nearly $150.00 between me and my 2 friends including dinner and drinks it still took nearly 20 minutes to finally get her attention to get our bill. Im not happy with my experience there considering this was my first time there. I will say the entrees where very delicious though.
I ordered chicken Parmesan dinners probably more than anyone . Ive tried a lot of places this place has them all beat . The portion size is phenomenal and the taste is awesome. Had my daughters 2nd bday catered by them too. All the Italian dishes were exceptional. Highly recommend.
I did not enjoy Pizza Gram. Ive been there plenty of times and I must say it isnt good at all. The staff is slow and the food is terrible. My mom once found a paper towel in her salad. They said it was the paper towels they use to dry the lettuce with. But, It still was a full paper towel. And not only that I have found a hair in my pizza, that I was never found of in the beginning. We will not be going there any time soon. Oh and they added on a part to Pizza Gram not that long ago and they changed the roof to bright red but they only changed the roof to the place they added onto. They kept the original one on. I do not think it looks good, at all.
I will never order from this S**T hole again. My daughter ordered a pizza from here and it was a pieces of dough stuck together when we got it. She called to complain after we got it and they said they would charge less because they were out of dough and they had to find some to make it. Then they forgot the soda so we had to go back and get and they still charged us. So I called to make a complaint and the manager was so rude and disgusting to me and blamed me for it. He said his workers told him they told my daughter they were going on vacation so they had no dough and they would have to look for odds and ends of dough to make a pizza which is not true because if it was we would have ordered from a pizza place who actually has pizza dough. He said whatta want your money back? He didnt even once say sorry to me nothing he was so snarky and rude and being a business person myself I would never talk to a customer like that and I would do anything I can to make it right. Not this place they dont care about the customers they are lazy inconsiderate jerks.
Ordered Grilled Chicken Salads this evening during a snowstorm and the food was delivered So Unbelievably Quickly and Professionally. Our Delivery Driver, Doug?? Was awesome and Just chillll! Food was Delicious and the amount of chicken we got was Monetarily soo worth it! Thanks Pizza Gram Plus!
I called to order a pizza for delivery from Pizza Gram around the corner from my house (maybe 2 miles). “No orders over the phone”. I had to go online. A $9 FOUR CUT PERSONAL pizza ended up being a $22 order. A $7 delivery fee and a mandatory $5 tip. And over an hour delivery time. I will NEVER give them my business again..I am disgusted.
Great local family restaurant. It has an attached sports bar but Ive never had an issue with that. There are 2 dinning rooms. One has large screens for watching sorts, the other has a cozy, quiet feel with a fireplace. Wednesday nights are always busy because its parm special night. You get a giant chicken, veal or eggplant parm with a large plate of pasta. Any other night you can share this 3-4 meal plate, but on Wednesday with the cheaper price they want everyone ordering their own. Their pizzas are great. Theyre not quite a NYC style, but very typical of upstate. My personal favorite is the deep dish. The service can be hit and miss, but if you get one of their veteran servers, youll be very happy. Wednesdays are always slow, but thats due to the enormous volume of parms they are cranking out.
Two words, Parm Night. If you are looking for an excellent meal on the cheap on Wednesday nights, go to Pizza Gram. The portion is amazing and the taste is excellent. Salad, Eggplant, Chicken or Haddock Parm and a side of pasta for $8.95. Might be a slight wait at the typical dinner hour, but it is worth it.
Tonight June 30th 2017. The wordt experience and service here. My wife and I met 2 other couples for dinner. 1 couple got there 1st and ordered a drink and a pizza for their dinner. The 2nd couple joined them a few minutes later. My wife and I got there about 20 minutes late. They were having their drinks when ee arrived. After a few minutes the waitress stopped at our table and took our drink and appetizer order. A few minutes later she took our dinner order. To make this long story short, the first couple did not receive their order until the 4 of us received our dinners and had finished them. Also about 6 tabled of 4 or more came in after we got there and were served and half way completed their meals and our 1st couple as still not served. We asked the waitress many times to check and each time it would be out shortly. We asked if we could have the manager come to our table, the waitress said he would not. When their dinner did come out couple one asked for it to go. We said they should get yhe dinner free and not be charged. Waitress went back to the manager and he said would give them a couple of bucks off the bill? We conveyed to the waitress that we would never come here again and would be sure yo pass this experience to anyone planning on going there. We let her know we have been customers for years and management would not see us again and his actions were not appropriate for good customer service. A 1 star rating would be generous
The absolute worst service I have ever received. After trying to get through on the phone for 15 mins, we ordered a 24 cut pizza. It took and hour and 15mins for them to deliver it. When we finally got the pizza it came in two 12 cut pies. When we opened the boxes there was a slice of pizza that someone had already eaten. After chasing the delivery guy down (Dan) he said sorry, he didnt know why someone would do that and that it was his first day. He begged us not to tell his boss, took the pie with the eaten slice and still charged us $20 for the pie that wasnt pre eaten.
The person taking the delivery order was not very good at taking orders. He repeatedly made errors and asked questions that were literally answered by me the previous sentence. Additionally I was called back and asked for my card info again, because...you guessed it, another mistake. (Side note: Im not comfortable with businesses that ask for the Zip code associated with your card. Thats just TMI if you ask me.) so the driver shows up, after he blew by me because either Mr. phone man didnt relay my message to call me in route, or he just doesnt follow instructions either. He arrives, sees me as I approach him...and never gets out of his car. The Last time I checked I ordered pizza and wings, Not crystal meth. Get out of the car buddy, show some initiative! And now we get to the food. The wings were...just not good and Im not sure exactly why. Too dry? Idk but they were very boring, and mind you I had a side of garlic Parmesan with those and it still didnt elevate these boring wings. And finally the pizza ☹️. Personal pan, buffalo chicken. Horrible. Just---horrible. Im assuming they saturated the pizza crust with some other type of sauce than tomato or even blue cheese or ranch. It was this spaghettiOs style sweet and mild sauce that single-handedly destroyed this already subpar pizza beyond repair. I threw away two slices ladies and gentlemen. I can handle poor service. I can handle pricey food. But I will never accept garbage pizza from a Pizza restaurant, that additionally has very poor service. The owners should be ashamed of themselves. What an embarrassment.
My father-in-law used to love Pizza Gram. Hed go to Chicken Parm night with my brother-in-law and his family, and my husband and I would take him and my mother-in-law out for pizza on Friday nights for many years. Even after he became ill and homebound, we would drive past many pizzerias to bring him pizza from Pizza Gram. The night before his funeral, on a Thursday, 9 members of the family went to eat at Pizza Gram. We were told that they could not accommodate such a large party unless we wanted to sit at opposite sides of the restaurant. We indicated that we were willing to wait until space opened up and that we were a family in town for a funeral. It didnt matter. We were told we should have called in advance if we expected any restaurant to seat such a large group and we would have to sit separately...end of story. Two months prior they had seated 7 of us on a weekend evening without any advance warning. One last plea...again we said we would wait, that Dad had loved this restaurant and we had come to celebrate his life in a place he had enjoyed. It didnt matter. Apparently they would rather turn away 9 customers than be accommodating. We drove to a competitors establishment, where two tables were immediately pushed together and we were treated with respect. Pizza Gram lost several long-standing customers that evening.
Dont bother. I live less than two miles away and I got a nasty attitude over the phone saying that they only do delivery orders online and if your address doesnt come up, they wont deliver. Their pizza is really not even that good for how expensive it is, and for that attitude, Ill get pizza elsewhere.
Chicken parm night.....Been here the last two weeks running and havent been disappointed yet. Parking is a little tough but thats okay. The first week we went we had 7 people it was busy we waited about 15 minutes for a table. The 2nd time we had 19 people and the table was ready when we arrived. Very very nice place great food even better staff....check the place out if you have time.
They dont let you reserve tables for parm nite,yet people who Work there have their family come in cut in line & go to a reserved table. If you dont want one of the little tables for 2 where you have the table so full after food comes out & you have no room for all the plates on it to eat. Even if youve been waiting a while theyll sit the next people who are 3 @ a table for 4. All of us have to wait except workers families. Rules should be for all not some. Ive even the workers families of 3 sit at a table of 6. Just walk right in & sit. Even with a long line
Whats not to like about PARMIGIAN night at PGP?huge portions of quality food, salad and bread for under $10 including tax. add a soft drink...and you and your partner have a serious dinner for $25...and likely take home more than enough food for lunch-for-two the next day.LOVE THIS PLACE...enough to drive a few miles to get there...try it on a wednesday...but know that it is BUSY because of the quality and value that is offered.
Food was pretty bad sauce was ice cold chicken parm was cooked very well done chicken was very hard the only good thing about it was the bread was soft my husband and i would not go back there to eat ever when i told the waitress the chicken was terrible she said do you want to take it home i said i couldnt eat it here why would i take it home i will never get any food there again
First time here with my boyfriend for chicken parm night all I have to say is OH MY GOSH THIS IS AMAZING BETTER THAN MY OWN CHICKEN PARM IM IN LOVE. This is our new chicken parm spot this deserves 100 stars and service was amazing quick and super friendly. CONNOR YOU DA BOMB - give him a raise !!!!!
Total reviews rating 4.1
199 Reviews for Pizza Gram Plus 2023:
Review №1
2022-04-06I ordered a bbq pizza tonight and when we got the pizza right away you can see the BBQ sauce looks waayy watered down . We let the waitress know we didn’t like the pizza , she was helping others while speaking to us from across the dinning room about our experience, she asked me if I read the menu ..from across the dinning room .. obviously I felt a little shocked .. and mad . So she brings the pizza back to the kitchen to make sure it’s a bbq pizza even tho I told her I knew it was it just didn’t taste good at all. She brings the pizza back and says no I can’t take it off of your bill because this is what you ordered. But wait , I didn’t ask for it to come off my bill , I continued to let her know the bbq sauce was the cheapest tasting bbq sauce I think I’ve had .. ever , and she says LOL 🤦🏼♀️ It’s homemade .. so you took a bbq sauce and mixed it with water . That’s how that tasted . Anyway the ordeal left me laughing because the waitress straight acted like she just didn’t care , yea pizza was $20 for a 12 cut , but what was even funnier is she said and I quote” I told you not to order the square pizza … and she did too while I was ordering .. said the round pizza tastes better .. well yikes for your pizza and yikes to the service … since you’ve opened your dinning room it’s clear your cutting major corners to cut costs .. not just my review says this either…. PHOTO ATTACHED BECAUSE THATS WHAT WE ULTIMATELY DECIDED TO EAT INSTEAD.. SAVE YOURSELVES AND GO GRAB SOME PAESANS PIZZA RIGHT DOWN THE ROAD ..
Review №2
2021-12-04Ok lets talk garlic knots... these are what seem like bread dough...they really are not decent.. opening a garlic knot they should be soaked thur with all the galric mixture these arent..they also were cooked to long. Also for me garlic knots that are hot should be good cold these are horriable cold..just like hard day old bread...not made with pizza dough i can tell the texture diffrence🤢 im only eating them cuz i dont waste my food
Review №3
2022-05-08My Mother’s Day Shrimp scampi pizza was undercooked today. The toppings were as ordered, very delicious too. But because I took it on our picnic , I couldn’t cook it of course, so I ate 1 and when I got home,,cooked it another 10;mins.Next order I will ask for a crispy crust. Ty to the friendly staff& efficiently too.
Review №4
2022-05-19Food we had tonight was rather ordinary. Nothing at all like it used to be. Hardly any seating now too which is disappointing. Hard to recommend based on the experience this evening.
Review №5
2021-09-03My boyfriend and I got pizza from here last night for the first time & it was awesome! I’m a little picky with pizza & liked it so much we will be definitely be back!
Review №6
2022-06-26Pizza is good but very poor customer relation skills. So much i felt disrespected.
Review №7
2019-06-08Great diversity of food offered. The take out area was a bit hectic and unorganized. The few people waiting were unsure of where to go, and employees offered no order to the situation. They sort of just looked at all of us, waiting. It was a little awkward, but then again it was Friday night around dinner. Calzone i had was amazing, and everyone loved the cheese fries.
Review №8
2022-02-04Pizza taste like cardboard. Pasts were very bland. Ordered here a few times to give the place a chance but ended up disappointed every time.
Review №9
2022-05-13Asked for veal linguini got some mush with ziti sauce. clams are cold and raw. This is dirt bag quality at best
Review №10
2022-07-08Delicious eggplant and Frank, the owner, came by to make sure our dinner was satisfactory... nice touch!