Kerbside pickup
Yes
Pizza Hut in Ballston Spa
Categories
Location on the map
Ballston Spa, Saratoga County, New York, US
Service options
No-contact delivery
Yes
Delivery
Yes
Takeaway
Yes
Dine-in
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Phone: +1 518-885-7433
Site: https://locations.pizzahut.com/n...
Site: https://locations.pizzahut.com/n...
Opening hours
- Monday:10:30AM–11PM
- Tuesday:10:30AM–11PM
- Wednesday:10:30AM–11PM
- Thursday:10:30AM–11PM
- Friday:10:30AM–12AM
- Saturday:10:30AM–12AM
- Sunday:10:30AM–11PM
Other Pizza delivery Nearby:
Pizza Hut in other cities:
Comments (168)
I ordered a stuffed crust pizza. We got home to realize we only were given a regular crust pizza...but were charged the higher price for a stuffed crust. To make it better, the order could have been prepared correctly.
Customer service was god awful went to go pick up and this lady was rude as hell to me for no good reason. Have also had experiences picking up where Ive waited a solid 2 hours just for some wings. Management has really seemed to have gone downhill at this location. Overall Id recommend going elsewhere dominoes is less than 10 minutes away and theres some much better local places around.
Stopped in to eat because it was raining and we weren’t allowed. Carry out only.
The restaurant is usually under staffed and needs a remodel... But I love their pizza, so I order it anyway. I think they were slow, so I didnt have to wait long at all to get my order this past time, but if they are busy Ive waited up to 15 -20 min to pick up my order. Still like their pizza enough to wait.
Get my order right. I ordered Tuscan Beefy pasta with bread sticks. When I Got home I found that I had received the Chicken pasta. I called the store and received a $15.00 credit toward my next order.
Number 13: Pizza Hut BAND AIDKen Wieczerza was enjoying a large Pizza Hut Supreme Pizza, when he felt something strange in his mouth. He soon found out that an extra ingredient in the form of a blood-stained Band Aid had been baked into the crust of his pizza. He tried complaining to the restaurants management, but was ignored. The man then went to the media with his story. Pizza Hut responded by publicly challenging the truth behind his claims. Crisis management firms cited this reaction as one of the worst ways of handling such an incident.
, very nasty attitude and racist did not want to serve us called corporate and they just ignored it this is something I want to pursue
Very easy to order for the staff meeting with the online system! Would love for you to have a gluten free option for crust.
Lately its been the best value in town
Felt sorry for the manager, she was the only worker there but kept her cool and served everyone while waiting for other workers to show up. Great food as always.
Went to go dine in with my fiance and children stood waiting in the entry way to be seated for 5 mins with the kids before a woman making pizzas said its gonna be a while before anyone can help you.... Sour customer service made us feel very unwelcomed.
Took my son out for some daddy time to grab wings and pizza. Pizza Hut is his favorite, so we went to this one since it was just a bit closer to home than the next nearest one. When we walked in, the young lady behind the counter told my son and I that we could seat ourselves. So we did. It was VERY slow, only a family of 4 at a table in the center of the restaurant and another man with who appeared to be his young son. The family was finishing up, asking for boxes, and taking care of their check. In the mean time, the gentleman that was there with the child had obviously been there longer than us, did not even have drinks yet. The waitress walked past my son and I back and forth to the center table FOUR TIMES, and not only did she not even acknowledge us a single time, she never so much as made eye contact. We sat there and waited, but after being ignored for almost 10 minutes, we left. Went to Pizza Hut in Saratoga instead. Seated within 2 minutes, had drinks in 5, and our order taken within 8 minutes. There were 2 waitresses on, and there were 5 tables besides us, and we were still at least greeted within 30 seconds of walking in the door. Wont go to the Ballston Spa Pizza Hut any time again soon.
Food is consistently good, delivery time is always pretty quick
This place has the worst customer service that I have ever experienced. The man who answered the phone had no clue what he was doing, so we had to wait 10 minutes for another employee to get on the phone. The woman who got on the phone understood my order and said it would be half an hour. When we arrived, the delivery man almost hit our car pulling in way too fast. When we went into the restaurant, it was rather dirty. we waited about 15 minutes before anyone even spoke to us and when the woman did, she wasnt very welcoming. There was another customer there who was also complaining about her service. We waited a total of 30 minutes STANDING AT THE COUNTER before our food was done. When we recieved our food, they forgot a few things and it was cold. I work in customer service so I really dont like to complain but this was so horrible that I thought I should let others know. Do NOT come to this Pizza Hut if you can help it.
Came in with my family last week and it wasone of the worst dining experiences I have had This Pizza hut used to be my weekly spot to come with family. I dont know what happened. Its trashy, management is rude and smells like alcohol,and the food is just awful. Looks like that place is just going downhill. Such a shame, should be shut down
Pizza had barely any cheese, it looked like a Chicago deep dish pizza with the sauce on top. We requested a crust flavor but the crust was completely plain with no seasoning. Tried to call and was on hold for 8 minutes. It’s pizza not rocket science.
The Saratoga springs, NY location is totally disgusting and very rude and ignorant people seem to work there and eat there as well. Therefore I prefer this Ballston spa, NY location way better.
The food here is amazing. Loretta makes the best pizza!!!!!
I ordered two sets of wings for carryout arrived after 15 minutes. The only other set of customers in the store walked out because their food was talking so long. There was at least 6 employees working at the time and at least 3 of them kept walking in and outside on their phones. I waited another 20 minutes when the lady finally went to check my food her boyfriend walked in and went into the kitchen, she stopped making my order and then started swearing at the man. I finally asked it i was going to get my food and she returned to making my order after touching the man without washing her hands. The kitchen area was disgusting there was garbage all other the floor. When i finally got to eat my food the wings were rock solid. Worst customer service I have ever had. DO NOT GO TO THIS PIZZA HUT.
I ordered 2 large pizzas on 7/15/17. They were not cooked all the way, the center was doughy and mushy and falling apart. And the stuffed crust was raw as well. It was disgusting and ive never said that about pizza before!! I will never order from there again.
We ordered garlic parmesan chicken wings. Wealso had the cheese pockets pizza,with 2 toppings. It had sausage & mushrooms. Verydelicious! I just hope someday they will deliverto our complex. Which is yet to happen! Awesome!
This place sucks. Two times in a row theyve taken an order for delivery and not had a driver. First time they called and let us know. Second time we called 30 minutes after the pizza should have been delivered and they were like oh we dont have a driver... We called you. Um no you didnt. Then they were like well are you coming to pick up the pizza? NO.... OBVIOUSLY NOT.
I live 1.7 miles away from their location. I called for delivery and got put on hold for her to talk to her manager to see if they were delivering today, odd, but ok. They go to put my address in, doesnt work, put on hold again, they put it in the comments section and 30-45 minutes later food arrives. The delivery driver, rude, then proceeded to tell me that the reason my address would go in the computer is because Im outside of their delivery zone (1.7 miles?????) and if I wanted her drivers to deliver, it couldnt be on a Sunday or Monday again.... Its Friday today. Store definitely needs better organization
As we arrived, two of the wait staff was walking out to their cars. Walked into a completely empty restaurant. After standing there for several minutes, a cook staffer came from the back and had no knowledge of where anybody was. While he did offer us a table, we chose to leave rather than sit there not knowing if there was any wait staff. The indifference of the employees makes it obvious why the dining room was empty.
Its a decent place to grab some grub. The damn boneless wings are like popcorn chicken tho
Kinda rude service but food was ok and was quick
Old school Pizza Hut complete with the original 70s red roof. Not exactly gourmet and a bit run down, but pretty consistent for dining in and the price is right. I like their jalopeno deep dish pizza the best.
I always liked Pizza hut. It is one of those places I crave every now and again. But all the ones in the area got rid of the hot butter garlic sauce. This garlic dipping sauce is absolutely disgusting. I have no idea who came up with it but it sucks. I liked dipping my Chees sticks, pizza and bread sticks in butter garlic. It just isnt the same. So sad. I wont go to another Pizza hut around here. Just the ones up north by exit 18 and 19.
Me and my sister went to dine in we saw one of the employee smoking out, like it was no problem. she went in after us she ask if were dinning or taking out we said of course dine in. what bother us was the fact she didnt wash her hands, the place was unsanitary even the pizza didnt taste that well
Pizza Hut is one of my favorite food places and this location lives up to it! This is a comparatively small Pizza Hut, they have a salad bar, good amount of options - also wings. Staff is friendly and quick.
Food was consistent to the last time we ordered. That is what we look for.
It was very good for take out fast and quick. Order was done in less than 10 minutes. Work staff was very pleasant and helpful. I rate it 5 stars.
Food was good. Clean atmosphere. Friendly staff. Not too busy
Food was on time ,staff was courteous and the wings and pizza were perfect
This Pizza Hut in Ballston Spa I will never ever dine in at again! My apps came out with the pizza the service was slow we asked for ranch and the waitress brought out a cup for us to go up to the saladbar and get our own! Horrible!
Allways been a decent local place for quick pizza,they dont mess up or anything to much
Pizza quality is satisfactory, service was very friendly even when my attitude was tad bit sour because something happened to Delivery service for the day and drove to the wrong pizza hut. Only small issue was the pie being cut in an obscure fashion that made it hard to split
The service was great but the pizza was definitely under cooked the girls serving were making the pizza to because the cook did not show up so they did there best. Will give it another try .
Loretta is great she handles thing by herself must of the time and you dont wait for service
Resturaunt is in major need of repair. Tables are lobsided at best. The table I was at tilted downward. Place looks dinghy. On a bright note my waitress was very nice and service was great.
The employees were extremely short staffed and yet they were pleasent and kind!
Ordering online was easy. And my driver was really friendly
Felt good to dine in at the Hut! Sticks n Roni stuffed crust were great!
The food is always as promised including the perfect temperature
Havent been there in awhile because apparently they dont deliver to me anymore. They have delivered to my house before. When I order online Ballston Spa branch comes up as the one that delivers to me, which makes sense since my address is Ballston Spa and its 3 miles away from me. Last time I called because my internet wasnt working. I was told the Pizza Hut in Saratoga Springs delivered to me instead, even though its farther away. Cool. I called the Saratoga Springs branch, no they dont deliver to me. I called back the Ballston Spa branch and the woman on the phone was short with me. I figured Id just pick it up. The pizza ended up being way undercooked. Not worth it at all.
Order was made on time, food was hot & delicious and service was excellent! Thank you!
Super friendly always on time fresh n hot and always looking great thank you again
What kind of franchise restaurant can’t hire staff to the point of not being able to answer the phone, take orders, or even take delivery orders because there isn’t a driver.Hilarious, I wonder what it’s like to have so much money that you do not care about your business.
Very disappointing. Salad bar was mainly lettuce x. Waiter did not seem very happy to see us. And they charged for water! Will not go back
Horrible service, there was only 2 tables with people sitting including ours, took 1 hour and 20 mins in order to get anything from our server!!! Plus she didnt know we were sitting the first 25 mins because no one told her
Pizza was dry and overcooked. Not enough sauce. Was like dough and cheese.
Great tasting pizza and bread sticks.
Pizza is always the same just the way we like it.
Friendly staff & delicious pizza ... as always!
The waitress was alright but our table has about a 3 inch up and down wobble to it and when i asked to change tables because of my small children and her reply was that theyre all like that..... last time ill be going there.....
Our server was amazing, she told us about the current deals, food was great. She was very helpful and nice.
Very dirty dried out piizza and rest rooms were discusting no tp and waitress was rudeWe will never go back
Always a problem with delivery these days.
Good pizza. Friendly people. Fast service. Good prices.
The older woman manager making the pizza didnt wear gloves. I called cooperate about it. Never going there again.
Do not overcook the pizza and put sauce on it
Correct, fresh, hot, and on time. I couldn’t ask for more.
Excellent food and very polite employees and professional atmosphere and great idea for lunch and or dinner with family to enjoy and I give this place a 5 🌟 rating
Not bad Pizza. Ive personally had no problems from the half dozen times Ive ordered from here
Food was good and delivered with care
Make sure the food is hot was very unhappy with my delivery
One pizza came out great the second pizza had to be remade and cooked again because they gave it to us raw.
Seemed understaffed...slow service and phones ringing off the hook. Pizza was good though
Very sweet, attentive and pleasant wait staff! Cozy and family-friendly atmosphere. Convenient location.
Bread sticks sooooo good. Had a cheese pan pizza. Crust was light and fluffy. Lots of cheese on top. I was happy.
Very friendly staff and delicious food!
Good pizza but dont really like where we had to sit. Service ok.
Horrible service , loud rude obnoxious waitress , sat there for 15 minutes with no drink. 100% disappointed
Very quick on the delivery and food tasted great
The customer service and my order was right on time! BRAVO!!
Friendly staff, but found a hair in the pizza. Mens bathroom without soap and unclean.
Staff was very welcoming!! Food was great!!
Havent had a Pan Pizza in years. It was great!!!
Great service, prices, and food!
Nice friendly staff. Never had a problem food wise.
Good spot fast service used a coupon and got an upgrade no problems clean dining room.
It is really good and they are quick with delivery
Pace has changed, like most of the still eat in pizza guys. Its dark, old, and not very inviting.
Dirty when we pulled up you could see employees smoking cigarettes and weed right by where my kids were and waitress smelled
It was bad it smelled they was out of everything place was dirty food wasnt that good staff wasnt good
Pizza is usually never cooked all the way. In fact I got sick from it being so undercooked at one point. Usually I avoid going here.
Pizza and pasta dishes are very good
Outdated look slower than molasses to get an order that was placed online. Pizza was ok
I have a dairy and soy allergy they did a great job accommodating
Fast and delicious.
Im disappointed every time I try it. Going to Pizza Time instead from now on.
Bathrooms are disgusting and the waitress was not at all familiar with them menu.
Very slow . pizza good. Not fab but good.
Their sausage was spoiled. The place smelled disgusting. Never going back.
They always seem to be short staffed. Last time it was a lady and a delivery driver.
Bad service. Very unsanitary. No gloves while handling food.
Food and service are always good
Food was great! Service was a 3 out of 5.
Always happy with my order
Friendly staff, good food
40 min. From order to ready to pickup. Pizza not completely cooked.
Delivery Service good and friendlypizza slightly burnt
Typical Pizza Hut. Facility is old and worn out. Prep time shorter than most.
Friendly people. Great wings. Good pizza and pasta.
So happy to have found this place.
Manager there takes good care of me
Not the best Pizza Hut but close to where I live. I call it Pizza Hut Express. Seems smaller, no buffet.
Fast and friendly service.
Great pizza great server
Great Service and Great Food!
Its my go to place when Im in the mood for bad pizza
Salad bar, great service very inexpensive lunch.
Good thanks
Pans were being slammed and staff swearing. Wasnt very comfortable.... :(
Gave us bad heartburn
Great service great food!
Great place to eat awesome staff
Great food reasonably priced
Your normal old not updated pizza hut.
Great customer service 👍 👌
Just get real pizza from the ninety other pizza places in the area
Fresh hot & perfectly made!
Poor service. Poor pricing. Very unclean and unkept environment.
Good food and friendly staff.
Lack of answering the phone and giving false information
Its good. Not great.
Dry old pizza and no bathroom.
A wonderful manager, Mr. Kissinger.
Horrible service and customer service skills. Never visit again.....
Great
Never called back for job
Never a driver lol never
Ok pizza
Quiet, excellent service
Good food
Pizzas great!
Best pizza in town
This place was dirty!!
Typical Pizza hut.
This place was dirty!!
Good fast service
Love the Buffet
Always my fav.
Experience was excellent
Good pizza
Friendly, courteous, staff
Was ok. Dirty place though
Loved it
Its Pizza hut.....
Great staff
Sucks
Great staff!!!!
Not the best place
Poor staffing
Good place.
Pizza Hut is Pizza Hut is Pizza Hut
How usual excellent food and nice waitresses.
Its very nice
Total reviews rating 3.6
168 Reviews for Pizza Hut 2023:
Review №1
2021-10-16Ordered medium pan pizza, garlic parm sauce with mushrooms, sausage, and onions. We even ordered wings with spicy garlic sauce. Excellent! Everything was ready and on time! Love our neighborhood Pizza Hut! Youre definitely back on our A list! 👍👍🍕
Review №2
2021-10-20Detroit style pizza is really good for the price. Crust is crispy and cheesey. Worth a shot for 11 bucks.I know its a limited time item but this place is still good. Theyve been around for a long time, theyre consistent and nostalgic.
Review №3
2019-09-28Customer service is good, prices are reasonable and the dining area is a pretty good size. Create your own pizza is great, mix and match the crust style, toppings, and sauce. Its mandatory to order the bread sticks! 🤠
Review №4
2017-10-30I love how this is a dine in because the pizza is fresh and hot. We went in at a time when there was only one other person there and it was nice and quite. The server was really nice and friendly. The pizza was very yummy and good. My only complaint is that it was old and not that clean. I wish they would renovate it. However, I would go here again.
Review №5
2022-01-25Ordered LG Meatlovers an 8 PC Honey BBQ boneless wings on Jan 25 2022. I picked up within 15 min of ordering . The pizza has hardly an meat on it an the wings were any but mostly full of gristle. Very disappointing
Review №6
2022-05-06Terrible, no salad bar no running water,no patrons ,lady who waited on us never smiled,very grumpy. Rated 1 star because I was given veterans discount upon asking since my significant other whom I was with served our country
Review №7
2022-01-19My carry-out pizza was ready on time and was done exactly how I customized it. It was just delicious!! Will definitely order again soon.
Review №8
2022-01-04New Years Eve. We ordered 2 pizzas they said will take15 min to be ready I knew some thing was wrong ! We went to pick it up and it was not ! ready we had to wait another 30 min to be ready. Meanwhile the girl behind the counter on the phone taking orders was telling customers there orders would be ready in 15 min ! Well after 45 min and $31.00 we finaly could take our orders home. I dont like being lied to please just tell the truth about how long it will take. The pizz@ and bread sticks were very good.!!! Happy New Year !! To all who read this.
Review №9
2021-11-11Put some effort into making a pizza! My pizza had the absolute minimum sauce. If there was a teaspoon on the entire pizza I would be very surprised. Especially after selecting extra sauce on the online order and again writing extra sauce in the notes. The pizza was extremely dry and tasted terrible. The last pizza I ordered prior to this one at this location was undercooked as the dough in the middle was still raw. I decided to try again and this time was just as big of a letdown. Will not order from this location again!
Review №10
2022-01-30Sunday afternoon party of 15 we were sat immediately. The pizza was delicious. I would definitely go back