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Phone: +1 518-456-4980
Site: http://www.planetfitness.com/gym...
Opening hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:12AM–9PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
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Total reviews rating 3.8

158 Reviews for Planet Fitness 2023:

Review №1

2022-01-29

This is the main gym I go to. Its always crazy busy when you go to use a treadmill or use weight machines. Mens room smells god awful and is never really cleaned. Also, the music could be turned down in there, even having headphones in you cannot hear anything aside from the music they have playing and you cant even hear a person right next to you. I know its a gym, but ease up a bit.Also, they put up a Masks optional sign on the front door, even though the mask mandate is still going on in New York state. People walking around maskless and not social distancing either.

Review №2

2022-05-31

I wish Google had the option of leaving 0 star reviews. I had scheduled a haircut appointment 2 weeks ago. The day before the appointment, someone called and told me the hairdresser was out sick and I should call back the next week. I called the previous Saturday and had an appointment booked for Tuesday. After I go into the gym for my haircut, the front desk tells me that the hairdresser is out for two more weeks and that they had called everyone in the appointment list on Saturday to inform. When I mentioned that I never got a call and that I had actually setup the appointment on Saturday, the PF employee just shrugged their shoulder and walked off. Extremely rude and unprofessional behavior. It will be a month since youve had a hairdresser on site. If you cannot schedule simple appointments, why offer the service at your location and then be rude about it?

Review №3

2022-03-12

Planet fitness gyms are the most judgemental gyms you can go to ironically. I was working out with a coworker and he corrected me on my form. The manager then gave me a friendly reminded me that they dont allow trainers. After explaining the situation to basically a corporate wall. They reverted back to the no outside trainer allowed statement. They also intentionally make it extremely difficult to cancel your membership.

Review №4

2022-06-02

Mens locker room smells like pure death. I get that it isnt going to smell like flowers but holy hell. Most of not all of the paper towel dispensers are barely functional. Worst of all they have fox news on their tvs.

Review №5

2022-03-07

My favorite place to escape. Latham has ropes and the staff is so nice. Everyone of them. The ladies room is always clean and its my favorite location. Highly recommended

Review №6

2022-02-02

DO NOT GET HAIRCUT HERE, Worst haircut I’ve had in upstate NY. The stylist was finished in 4 minutes, no care was given when edging up back. She pushed the clippers so fast that they jammed multiple times pulling my scalp. The edging up was so bad I had go to the barber after my visit to correct her mistakes. The stylist was clearly more eager to go home than do a good job.AVOID AT ALL COSTS.

Review №7

2022-02-09

I go to this facility regularly on my lunch. The neglect in this Location makes it a High Risk for Covid transmission. Location is always over crowded, especially now with covid theres barely room to social distance. Mens room always smells terrible and is never maintained or cleaned. Dumbells ALWAYS missing from the rack, staff does little to find the missing ones and rerack them, or maintain the other gear for that matter. Cable equipment has been missing handles for about a year now, no replacement. Also heavy concerns revolving around sanitization of surfaces etc. The paper towel dispensers are either ALWAYS empty or broken, so people give up on spraying down their work station after they are done. This facility has always been sub par compared with others, but its incredible how much theyre not willing to improve especially during a pandemic.

Review №8

2022-02-18

If I could leave fewer stars, I would. I signed up on a Wednesday. I called for an appointment with a trainer. No one called back. I called again and left a number to call after 5 as I work during the day. They called me during work and their trainers hours are during my work hours or during their peak hours. For someone just trying to get back into a gym for the first time in a long while they are not very nice. Plus they charged me more than one months fee when I literally never got to work out.

Review №9

2022-02-22

I come into this Planet Fitness on occasion and have noticed this one specific man who has harassed me as well as many other members. I come in with a group of friends (males and females) and he makes every single one of us feel uneasy. A few of us have spoken to the front desk associates and have been told continuously that there is nothing that can be done about this member and that he is being closely watched (he clearly is not) He does not even work out; he goes to the machines and blatantly stares at females in a very intimidating way. I have decided I will no longer be attending this gym because management does not seem to care about the safety of their members.

Review №10

2022-03-19

Amazing value !! Clean ... As an early morning client, have never had to wait for any machine ... staff is most helpful ... masseuse would be the only addition we would wish would be offered (additional cost of course) ... Highly recommend

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