Planet Fitness in Carle Place
Site: http://www.planetfitness.com/gym...
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:12AM–10PM
- Saturday:7AM–7PM
- Sunday:7AM–7PM
Planet Fitness in other cities:
Klarissa (GM) has been nothing but professional during her FIVE years at the Carle place and Levittown locations. Some of the negative reviews received are strictly spiteful because of her following procedures in which she had to let go of someone as per corporate policy. I hope upper management understands that the recently fired trainer for insubordination is doing this to harass her and is not a reflection of the gym or her work ethic.
Can’t believe they fired the trainer there. He was incredible to work with and what they did to him was unfair. Please bring him back. This is disgusting. He was the hardest worker in that establishment and was passionate about his job . I will be cancelling in a week if he is not rehired
The new manager fired my friend, a respected personal trainer and fitness advocate, for “not wearing his mask correctly” when he has MEDICAL ISSUES preventing him from doing so. I can’t believe the video I just saw. New manager is unprofessional and inconsiderate of people’s needs. Needs to go, NOW! BRING BACK MIKE
This location moved, did not even put a sign on the door or notify members, by an email at least.Shows how much they care. Thanks, we don’t really belong”
Nice staff . Good equipment. Clean but not kept up as much as could be at times
Although I enjoy using the equipment, the place is starting to have a nasty stench. Also constantly running out of paper towels and cleaning solution while people are on their phones at the desk. The TV that I used to use for my timer needs adjusting. The zoom on the picture needs to be fixed. I mentioned it to them about a month ago and still nothing is done. There are two employees there that care the rest of them don’t
Im happy that they are back to being a 24hr gym at least during the weekdays. I also appreciate the new equipment.
I really love this Planet Fitness so much. Its always so clean and staff is nice. I can tell their manager is doing an excellent job keeping his team together. I also really love the merchendise! Please come up with more limited editions!
Decent gym. Has a few characters that should have a good talking to. But overall good baseline gym.Edit: management needs to watch equipment clusters. Behavior needs to change in how folks workout here. And the workers have to help patrons maintain that behavior.New edit: do not expect this place to open on time on the weekends. Plan accordingly.
In response to that reply, why would I contact the club manager, if I already brought it up to him?Machines are way too close! Brought this concern to the club manager but he disregarded me. And said covid restrictions are over. Even before covid I don’t think machines should be this close together. Also there’s nothing to clean equipment in the afternoons, this gym feels gross to me. I started going to the gym in Levittown as their is much more space and better lighting!
Very disappointed today with the condition of the gym. It’s 6 in the afternoon and every station ran out of cleaning liquid and paper towel, while the employees sit at the desk on their phones.When I ask the female attendant why that is so, she proceeded to argue instead of saying she’ll fix it. It seems to me that the cleanliness of this gym is hit and miss depending who’s in charge and sometimes, nothing gets done.
Edit: 08/27/2021Came again today, walked in at 12:03 and asked someone at front desk is gym was open, as today, online at google listings it states (12am closes and 12am opens) was told closes at 1-2am for disinfecting. (Please update this online for opening and closing hours!)Went to my car and came back to find locked doors. Was then told , disinfecting will take place from 12-1am instead of 1-2am. (Again please update this online on google listings)original:Please update location hours.Went at 1am Friday. Was told location was closed, however still said open online. Simply make hours open till 12:45 & open 2:00am (for the already scheduled covid cleaning)
Just started to work out @ this gym so far so good I love that there’s a parking lot
When you gotta go, you go. Exercise available admit 24 hours so make sure you check the time. Great parking
I wouldnt work out in a planet fitness If they paid me.
This is the worst gym I have ever been to. Until Covid I came here every day and found it busy and with very limited space and equipment. Once Covid hit I found myself driving out to the Huntington area because the PF there is bigger, nicer, cleaner, has more options, more personal space and is just a much nicer experience. Finally decided to return to this facility once and found that it was really overcrowded (busy for even a normal day) despite the world being in a pandemic, and just like before there were members there who would hog machines for over 45 minutes until they completed their entire workouts (even when not using the machines). It honestly just doesnt feel like a safe place to workout at this time and I know the manager is probably going to reply to this comment and say that they are taking steps to be safe and all but nothing seems to have changed since I used to go here before the pandemic.
The COVID-19 delta variant is spreading like wildfire, and the CDC has Nassau County in the high-risk transmissibility zone.How does Planet Fitness respond? Well, their garbage bins overflow with paper towels used to sanitize equipment and these sanitizing spray bottles are quite often empty.In addition, only about 10-20% of gym goers wear masks (most staff members don’t either, counting those who wear it under their noses). It totally worries me because I don’t want to get COVID from another individual here.I voiced my concerns to the front desk about reinstating mask mandates and/or displaying proof of vaccination upon entry, but they have no say over this and told me at least one of these decisions have to be made by corporate or the Governor.I honestly just don’t know how to work out safely anymore, especially at this Planet Fitness. Guess I’m getting exactly what I paid for…
Chris and his staff are always polite, professional. And cleaning. Ive been to a few PFs in other states. By far Im always glad to be at my home gym. Thank Chris and staff.Pete H. Wolin
I was going to this gym before the pandemic and they started charging me again last month but I received no notice, I went to this location and spoke to the manager to cancel my membership and get a refund for the months I didn’t even know they were open. The manager there (I think he’s new because I’ve never seen him before) was VERY RUDE and UNPROFESSIONAL. The workers in the gym are usually nice and I’ve never had problems with anyone but this new manager was the WORST! He gave me no answers and no help at all. Please don’t even waste your money on this gym. They are bad for business with their rude and unprofessional customer service. Gym is also very small and doesn’t have equipment for actual weight lifters and those who actually want to be toned. This gym is more for those who want to just do cardio.
I love to get a good workout here but sometimes it’s a hit or miss. Everything is so close to each other and gets packed quick. Also for the women be careful there are some creeps that like to stare and record you. Report to workers
Its a very nice place for do exercise I love it!
No complaints. The staff has the right balance of friendliness and indifference. This gym is always reconfiguring equipment to accommodate for high volume attendance. This is good. Place is fairly clean considering I rarely observe any staff cleaning. The restrooms could use more routine attention.
I got a good work out in. The place is clean. Theres friendly staff. Theres plenty of parking and it wasnt overcrowded. I was able to get in and exercise for an hour. Im trying to stay healthy and get in shape for Hollywood.
Not too crowded and locker rooms are pretty clean. I get there before the rush which is probably why its not crowded. Staff are good. Cant complain much since its pretty cheap compared to other gym memberships, but wish it had more access to group classes.
Love this Planet Fitness, staff is great - especially Sergio who is always polite and friendly. Only one complaint - placing all of my expenses on a credit card helps with my budgeting but PF only accepts payment by EFT debit.
Solid location. Service is definitely dependent upon the group working. Some days, there are no paper towels or cleaning spray and the garbage cans are overflowing. Other days, everything is orderly and people are cleaning throughout the afternoon rush. Women’s locker room is generally clean, but a little dusty.
All they need to do is keep the paper towels refilled and the spray bottles full - shouldn’t be too much to ask since we are still going through variants of COVID - Nobody at the front desk, and literally every single station had no paper towels.
Great classic muscle gym! Huge! Has cardio too. Losing one 🌟 because there are oddly no water fountains. Covid cleaning stations aplenty.
In March they closed due to the virus but they were still taking the membership amount from my account. So I had to call the bank to block them.Now I found a charge on my credit card from September. What a sneaky thing to do. Not only I didnt know they had my credit card number in file, but they didnt bother to call me to ask authorization to charge me or see if Im still interested in being a member.I spoke with the manager. He refused to refund the charge and cancel the membership over the phone which, considering the circumstances, it is unacceptable.
I think the gym itself is fine. Staff doesnt clean anything. They just stand around doing nothing, but are usually too busy on their phones or talking to each other to assist anyone. Dont they realize almost every machine or workout station faces the front desk? Management doesnt care and it shows. Perfect location for an episode of Undercover Boss. Girl with braids has a real nasty attitude. I guess she doesnt like gym members interfering with her plan to stand around complaining to co-workers about everything.
I have been a member her for almost 4 years. Never had a problem with the staff or facility. Staff is exceptional and social. The facility is open and spacious. Listen, not every gym is perfect but what do you expect for $10 a month. The only thing I have to say is that you do get a large array of different characters. Shadow boxers, perfuse sweaters that dont clean up after themselves, and members who walk away from machines only for you to hear Bro, Im not done with that from across the floor while they start lifting free weights. $10 isnt going to stop me from judging the A-holes.
New, clean and organize..👏 just wish the members could keep the place clean..
Would give it a higher rating if the paper towel dispensers were not constantly empty or constantly not working. Not understanding why the owner will not replace the dispenser near the 30 minute workout area. Every time I go there I see the frustration of person after person going to that dispenser and not being able to get it to work. Then they go to the next nearest one and its empty. Management told me that the owner is aware of the one that doesnt work well but says that if it works some of the time it will not be replaced. I guess thats how they keep the cost so low.
This gym is fine. For what it is. Go in and work out and be on your way.. most machines work so no complaints there. BUT my locker was broken into and my wallet stolen.lock was missing. Gave me a whole lot of grief and problems. Looks like its a RECURRING problem there and needs to be addressed. There should have been bulletin about that so i would be more aware of my belongings.i wouldnt have even left my valuables in my locker!
Review is based on my experiences in the later hours, usually after 11:30 PM... Parking lot is dim, parking lot needs better lighting.Newer equipment which is a plus! Night/Overnight staff changes every few months. Service is hit or miss, just depends on the group of people working.Also have noticed lately that the workout areas are messy. Weights are scattered and often times missing. Benches are left scattered and not cleaned. That part of cleanliness is never enforced. Lunks are never enforced either! Aside from that minor inconvenience, there is always room for improvements.Please forward these comments to the management to the, Carle Place, planet fitness location
I am a traveler so I was looking for a gym. It really is a nightmare to cancel if you arent close and I am still getting hit with $40 fees. The only way to cancel is send a certified letter, they are too PREHISTORIC in terms of technology to just cancel you via phone, email. I couldnt send a letter while they were closed from COVID so I got hit by another $40 fee for a service I havent used in over 6 months. Its the wrong thing to do to people at a time of unprecedented financial hardship.
It’s not Huge but it’s very nice and the customer service is awesome. The staff is very youthful and have good energy. I love the showers here the top 2 best showers of any planet fitness I’ve been to in New York so far.
I normally go to great neck it was closed a while back for Covid maintenanceI tried carle place because I like Long Island better then queens for parkingExcellent experience at carle place gymClean bright and machines are a bit different from other planet fitnessVery clean friendly staff and excellent parkingI am older 58 year old manThe younger people working here are courteous,respectful and hardworkingNice
Ok, time to downgrade my review again.I just got finished being sick for 2 weeks because there were filthy stationary bikes covered with paper towels and juice bottles some filthy degenerate left because theyre too wretchedly inconsiderate that they never cleaned up after themselves. I guess thats the price you pay choosing a gym based on it being so cheap they cant keep the equipment sanitary and instead rely on the ability of the creeps who come in here to clean up after their pestilent selves. News-flash, degenerate swine: if you want to share your swine-flu among your own bacteria-laden family members, thats your business. But when you come out into the real world among civilized people, you need to clean up after yourselves!Previous review:Im going to upgrade my review at this time, since the machines have had no problems in the 3 times Ive been back.Also there are several staff members who ARE helpful and seem to respond to reviews.The only problems I have now are not the fault of the place itself, but of some of the other customers who dont clean up after themselves.Most of us do, but a few of them are just grimey people who I guess think they are above cleaning up after themselves, or that they dont sweat or something.I encourage other gym-goers to put pressure on these degenerate slobs. Time to act like adults, people, youre not children anymore. Higher standards, please.
This is a very small Planet Fitness location. Space to workout is so minimal and you are literally 2 feet away from the machine next to you. They try to squeeze too much equipment in there. Staff is meh. Barely greeted when walk in. I’ve only been one time and that may be my last.
By far the best planet fitness Ive been too! Love how much space and equipment the gym had, the bathrooms were clean the lockers were clean. The mornings wouldnt be to full. Love this gym
Nice people. Can get crowded. Limited, but worth the cost. You can definitely get a good workout there.
Have been going to this location consistently for about a year and a half. Perks are there are machines available at all hours, I usually do mornings but when Ive shown up in the afternoon I can still find a spot (though the Smith machines will be occupied fo sho). Gym is clean. Equipment is in good condition.
Ive been to quite a few planet fitness is recently and I have to say this by far is the worst. The staff is rude and not helpful at all. They seem more concerned with the cell phones and watching whats on television. Its not clean in there , Not sure if the staff does clean in there because no one seems to take out the trash and or wipe down the machines at all. Equipment laying around all over the place I almost fell by the cable machines. This place needs a lot of training.I pray that things change in their employees learn to care about the customers as well as the equipment. 7/11/2017
Well run gym. Very nice staff. Cant beat the price. Never too crowded. Theyre always cleaning. Good equipment. Locker room is fine. Parking lot needs work and can be a bit crowded.
Not my home gym, but I go there when in the area, its small but It can work. My only gripe is I like to use the kettle bells and they only stock 1 or two which is unacceptable , my home gym in has about 10 so more the one person can use it at a time. They definitely need to address that issue.
Good place if you like ellipticals and treadmills. Limited strength training equipment, not recommended during busy times if you need a fast workout. Convenient Parking
One of the best locations I have been to. The staff behind the desk is great. Always cleaning and greeting members which is nice to see for a change. There is plenty of parking and showers, locker room is spotless.
It feels like any other gym to me. Go in during the evening after 7 and its pretty empty. You can get a bench quick and mostly all the machines are empty. Focus on your workout and really the only difference youll notice in this gym and the hardcore ones is price. Unless youre a really big guy who benches an insane amount, this gym is all you need.
Great place..been going on and off. Its clean and the staff is friendly. I just wish it was bigger....
Everything I need is here. Comfortable, mature setting. Temporarily working out in Long Island cause Queens and NYC acting funny nowadays
Pros: the place is clean, always free cardio machines even in peak hours, the 30 minute circuit is cool, great place for beginners, ample free weightsCons: the parking lot is challenging, limited number of each weight machine so peak hours can be a minor wait (but that’s true everywhere)Overall, this is a good gym for people new/returning to fitness.Tip: If you have a black card membership, you can have a trainer create a personalized “MyTrack” circuit workout program that will show you exactly how to use each machine, what weight to start at, what settings on each machine are optimal.I just completed that initial assessment with Mike, the trainer at Carle Place, and he was great. He took his time to explain how to perform each exercise safely and effectively. He took my baselines for each machine and then created a full custom 8 week plan for me. This was absolutely free, included with my black card membership.So if you’re thinking about hitting the gym for the first time or for the first time again, for less than $25 a month, you get a custom workout. Worth it. And ask for Mike, he was great.
Planet fitness had a 1 month promotion for kids 15-18 Years old allowing them to use the gym for $10.. promotion was good 7/01 thru 7/31 only. I signed up my son for the month allowed. After that promotional date expired the 7/31, Planet Fitness charged my account the following month telling me I was supposed to cancel it. I explained that I was told that he could only use it until the 31st and membership will expire but apparently it didn’t .. my son stopped going after 7/31 and I was still charged the following month .. my money wasn’t refunded and I Was told that I could cancel my acct too, so I did!..
The female on staff are absolutely rude! Every time I go they seem so inattentive. Normally the guys say hi how are you before I get my card scanned. When the females see there they just have a nasty b!tch face on and stare at you. I literally had to pull my card up to their scanner to get them to scan my card in. Before I left one time, they said bye to the couple in front of me but ignored my sister. They also stare at you In such a rude way. People are supposed to feel comfortable going to the gym but the staff here is so unwelcoming.
The staff there is really great and in this pandemic it is nice to see that they stay on top of trying to keep everyone safe at there facility. To the heads of their company it is a Well Run facility you should be very proud !
Firing a long time a employee who suffers with a medical condition. Medical discrimination at its finest
I have been going to this gym since it opened. I am very pleased with the staff and the cleanliness of the gym. I am especially impressed with the improvements made to the changing rooms and bathrooms. It feels like a high end spa now. Thanks Planet Fitness.
I like it. Its my first gym Ive joined, I normally workout at home with (80s and ^) tapes. In my old neighborhood I checked out gold gym and in my first visit I felt uncomfortable. .women were in full makeup and all the regulars stared openly at you and are sniggering behind their hands. Everyone was in matching highend workout gear. I felt if I wasnt up to par, I didnt belong. PF, I didnt feel that vibe and I returned. I highly recommend this gym because everyone is concentrating on their level of fitness and not on pettiness .
Extremely disappointed. I switched to this location after starting a new job, and switched back after 3 months. The locker rooms/showers were pretty gross, attempting to shower before work was never a pleasant experience. I dont know how often the showers were cleaned, but it seemed like never. Compared to all other planet fitness locations Ive been to, this one had the least equipment and the oldest cardio machines. I dont plan on going back
We love it here! Our favorite location...and we’ve been to all the locations in Long Island and Queens! Not joking.The counter staff is nice, always greets us when we come through the entrance; like a family reunion lolThe personal training is the best!And don’t forget the waterbeds AWWW~MAZINGThey have tanning here too :)
Most affordable and CLEAN gym around. My guy Sanjay always hooks it up. Its never too crowded and you can get a good workout in. If youre a bodybuilder you might disagree, but most people are here to just stay healthy or maintain the look they already have. Lets get it.
An amazing trainer was fired because of a medical condition. This is unacceptable.
I was doing my cardio when the machine kept cutting out and resetting the time on me.I told the privelaged, young, teenage spanish girl at the counter and she rolled her eyes because she had to stop pretending to work for a second and actually do something.That something was write an out of order sign on the bike and nothing more.I dont really care about much in a gym. Just that it has the equipment I need and that I wont be bothered, AND that the staff be courteous and helpful.The staff so far has been good enough to sign me up, make sure the scanner worked, etc... but this annoyed me.I cant imagine the customers are that much of a bother, since nobody ever seems to bother the staff.But apparently when someone does, its asking too much of the person who is paid to be there to at least be courteous and answer the concerns of the paying members.I mean, what else is she there for if not that?
Horrible Management. This management isnt worried about customer service but focused on just making profits. They did not help me with my cancellation process when it could have been easily done. I dont understand why an email cant just be sent from the certified email address to cancel a membership. We are in the 21st century and Planet Fitness have a blog but can not cancel by email.
Very clean. Customers also sanitize after themselves. Nice staff and good equipment
Great gym worth the price
The employees 👎🏻👎🏻👎🏻are very very rude, not respect at the and unprofessional ., date 11-23-21 time 3:15 ., the bathroom and store is not clean….lm 😡😡
Great service. Front Desk is super friendly, and Covid-19 Conscious.I work out at this location as a guest. You get what you need as far as equipment.
This place is a joke! Awful customer service! The GM (Chris) of the gym has no idea how to run an establishment. He was all over the place answering other questions while I was talking to him. Equipment not working and they don’t feel the need to put up a “not working sign”. It was a mess there in Carle Place. Happy I cancelled my membership.
Love this gym!!! Always plenty of machines, nice staff and really clean . Im a black card member and its got great benefitsThe only thing I would suggest is make it a little cooler some mornings its a little warm
Its a good location always clean and the early morning staff are always helpful and courteous especially Mike, Ralph, and the trainer Daryll. Im there at least 4 days a week and Ive never had a bad experience.
1000 times better in comparison to LA fitness.
It could be better as anothers PF over NYS... this place is always clean and the staff is very kind, but the machines are not too confortable/very new as in the others PF
This place is filthy the manger said they clean the treadmills everyday that’s a lie. Nobody does anything. Very ghetto. Its dirty staff have an bad attitude never turn on the heat never clean or maintain treadmills they have over 400-500 customers on a daily basis never clean and unsanitary.its a piece have 4 broken treadmill for the past 6 months never did anything should replace treadmill which are over 5 years always crowded over 1000 customers a day.
Wow..customer service was excellent. My husband and I are here in New York for a funeral needed to unwind and relax. The young lady at the desk made aure of that vy first directing us to the massage chairs. Thank you Planet Fitness for hiring great staff members.
Worst PF by far... no bench press, no linear leg press, dumbbells only go up to 60 (usually PF goes to at least 75), the hip abduction only goes to setting 2, wont set on setting 1. Good if this is your first time ever working out. Also no stability balls or decline benches
I was very disappointed at this location. There are signs in the locker room warning you abt leaving valuables in locker. Even if locks are on them. Their was water leaking from ceiling right on gym floor in between machines. I wont be going back there. Will stay at my original location in hicksville.
I have been a member since day one. the last straw has arrived the powers that be have moved the cleaning station away from the free weight area . With smith machines and flat free weight benches and flu season upon us I am looking elsewhere. not being kept upat all
I am from the West Coast and this is an excellent work out facility... clean and well maintained...The staff was very friendly and customer service was excellent...the people ranged from all ages and there was a well diversed crowd attending this location.
Its a amazing place of dream and wonder its better than Disney land it better than any gym
Sanjay’s brother is an outstanding worker. It’s good the company acknowledges he’ll one day be a general manager
Please don’t say you open 24 hours. That is not accurate. You close early on weekends. I had to be out of there at 7 pm last Sunday. So what time do you close on weekdays?
Staff was not friendly. Canceled my membership. Wouldnt go back there even if I was paid to. They need to learn some customer service skills from the staff on Jamaica Ave.
This is a great place to workout. Unfortunately some staff need more training on member relations. How does a staff member ever have the gall to curse at members? More than once...
Great budget place to stay fit and strengthen muscle groups. Staff are hit or miss but overall really nice and helpful. Lots of equipment and information on staying healthy.
There is plenty of parking in the lot. At the gym, it may seem crowded but there are enough free machines to work out on and the staff is helpful if youre new to the fitness world
The service over the past few weeks has been horrible. One employee has been gossiping about patrons to other patrons and her colleagues. It’s a horrible environment when staff at a “judgment free zone” are behaving like 13 year old mean girls.
I’ve been a lot of planet fitness over the city and Long Island. But this one is One of the best planet fitness ever, I left my key at home but the gentle lady let me go anyway.
Clean and not very crowded
Yasss I am in planet fitness lock my keys in my locker instant panic swept over me..I went to front desk to staff Mike with the blonde hair what happen he said no problem I got you n cut my lock and also showed me how to use machinehe house best planet fitness by far beside the energy is great
I like to pay once a year ($100). This is the way Ive been a member. The price went up but there was a special being run for the $100. They would not honor. Apparently, they are not participating in this special.So, broken machines often, leaking roof, musty smelling bathroom, lousy plowing in the winter and you cant honor the 100? I hope at the very least they repair and add weights with the increase
It is an excellent place where you can start working out. Also, its super clean.
Do not use the coat hangers in the men’s locker room unless you want your item stolen. My hoodie was stolen while I worked out today. I guess everything has to be locked up.
Its alright. Its a gym. Just go work out and leave. What more do you want or could expect from a gym. Inexpensive too. You get what you pay for. I like it. It serves its purpose. No complaints.
They are thieves. Since last year they have been taking the subscription when I never stepped a day. When asked to cancel they want you to come in person
Great gym, everyone is health conscious, sanitizing machines, social distancing and wearing masks.
I have been a member for over 5 years.I have been satisfied for the most part until recently.Their front desk has been under construction for over 2 months,and because of this I am not permitted to use the tanning machines.THE MACHINES WORK,but the contractor has instructed the front desk people not to use them.I dont know why,or if its even true.I pay a monthly charge for use of machines I am not permitted to use.But they always say their sorry,maybe next week.Ive been hearing this for six weeks.So ive had enough,I will cancel my membership today.Say goodbye to 100567
Ive been debiting money for 6 months. I called and I already did everything I could to cancel my membership with this company and nothing happens. Im changing my account just because of the lack of attention of this company.
I had awesome experience in this planet fitness those people in the front are very nice to you!
I like to go at night not that many people and I can focus on my workout and the workers are very helpful and polite its a good place to work out
Do not join this gym, they will take unauthorized money from your checking account, when the account has been frozen and will not refund or address the issue
Wow! Nice location for workout. Simply Customer service is excellent. All workout equipment works properly.
Staff is not very friendly at all. They dont even look up at you when you come in. Half the time they are on the cell phones not even paying attention to what is doing on. Whatever happened to good customer service?
Very nice gym. Very clean and management and staff are excellent.
Nice gym, friendly staff, love the motivation 😁 and I prefer at come here over other gyms that cost more because you get the same results, no matter where you go
Great gym and wonderful staff. Very professional.
Great atmosphere unfortunately the showers only had cold water. Just wished they would have informed us when we entered..
Clean, cool, open equipment cant ask for anything more.
Clean, good equipment, helpful personnel i love the hydro massage it does wonders !
Great gym, quiet environment, new equipments, what more could you ask for.The reason for 4 stars, is that parking can be a little pain at times.
Late night is a better time for me to go. Some staff need mire training on how to address a customer. Besides its not too far from college.
I have been a member to this gym for 6 years and I completely love this location. Their staff are so nice and the location is always clean.
Place is a dump. Filthy locker rooms, looked like they hadnt been cleaned in weeks. I travel a lot for work so I have the privilege of seeing many different Pf locations and this one of the most unclean Ive seen. Step your game up.
I really only use this gym for cardio sessions. Much of the weight equipment is impossible to use because there are too few machines fir the amount of people. Forget this place the first couple of weeks in January. Price is right though, and I really only use it in the winter.
Its not a bad gym. Theyve got plenty of equipment and exercise machines. The price for membership is not bad.
I actually just had a workout this evening, overall good experience.
Great place nobody bothers you but when working out someone should go around and make your using the equipment properly.
This Planet Fitness is a great location the workers are very friendly and nice and the place is very clean and I look forward going there to work out..
Dont even think about. Joining Planet Fitness. Staff is a Complete Joke. You are basically use ALL THE EQUIPMENT AT YOUR OWN RISK. TRAINER IS RARELY AT THE GYM. MOST OF THE CARDIO EQUIPMENT. ISNT WORTH YOUR EFFORT. MOST OF THE CARDIO DOESNT WORK. PLUS ALL THE INFORMATION. THAT SHOWS UP IS 100% FALSE. THE FLOOR IS A TOTAL MESS. PLANET FITNESS HEADQUARTERS. DOESNT WANT TO REPLACE IT. PLUS ON THE LEFT SIDE. THEIRS A CANOPY. WHICH DOESNT BELONG IN THE GYM AT ALL. PLANET FITNESS HEADQUARTERS. RATHER STEAL ALL THE MEMBERS MONEY. THEN TO MAKE CARLE PLACE A REAL GYM. THE BIGGEST JOKE IS THE AREA MANAGER. HOW HE GOT THIS JOB. IS THE $64,000.00 QUESTION. HE WASNT EVEN A GOOD MANAGER. THE MANAGER OF CARLE PLACE. IS STILL NEW. AND HIS AREA MANAGER. DOESNT HELP HIM OUT AT ALL. PLANET FITNESS OF CARLE PLACE. SHOULD GET A ZERO RATING FOR A GYM.ON LONG ISLAND. STAY AWAY SAFE YOUR HARD EARNED MONEY. DEC 17 2018..... TO THE OWNER OF PLANET FITNESS. YOUR AREA MANAGER CANCELLED MY MEMBERSHIP ON DEC 4 2018.....DUE TO SOMETHING BETWEEN CAREY AND MR MICHAEL WASSERMAN.... WHICH CONVENIENTLY FORGOT ALL ABOUT IT. HE HAS TO THINK THAT I FORGET. BUT I AM LIKE AN ELEPHANT . I DONT FORGET NOTHING EVER. FYI IF I WAS THE OWNER OF PLANET FITNESS. I WOULD TERMINATE CAREY AS THE AREA MANAGER. CAUSE THE MANAGER OF CARLE PLACE. CAREY DOESNT HELP HIM AT ALL. IN MATTER OF FACT. THE LAST TIME I SAW RICH. HE ASKED ME PERSONALLY TO WORK WITH CHRIS. WHICH I HAVE NUMEROUS TIMES. MY BACKGROUND IS I WORK FOR SAMSUNG. I AM IN CHARGE OF THE BEST BUYS. SAMSUNG DEPARTMENTS FOR THE LONG ISLAND NY AND NYC STORES. FYI FOR THE YEAR OF 2018. I HAVE DONE OVER $35 MILLION DOLLARS OF BUSINESS. SELLING SAMSUNG TVS CELLPHONES TABLETS WATCHES SCREEN PROTECTOR CASES. SO PLANET FITNESS. WILL YOU REINSTATE MY CARLE PLACE MEMBERSHIP. I WANT TO WISH YOU AND YOUR FAMILY A HAPPY HEALTHY HOLIDAY Season. I hope Dec 24 2018. Its The Decision of Most of the Members. For the New Year. I DO PLANET FITNESS A SMART MOVE. I FIRE CAREY. YOUR BIGGEST MISTAKE THAT PLANET FITNESS EVER MADE. HE IS A TOTAL IDIOT WASTE OF TIME. PLUS I TRULY BELIEVE HE ISNT WORKING AS MUCH AS HE SHOULD BE. I PLUS HE IS CAPABLE OF MANAGING EVEN 2 PEOPLE AT ONCE. HIRE A REAL AREA MANAGER. IF PLANET FITNESS WANTS TO SUCCEED
Overcrowded and half the time the treadmills are out of order. Approx 6-8 out of order which means a longer wait time.
Great gym, great staff! There are always plenty of machines available. Also has parking huge perk!
Very friendly staff overall clean and organized gym ☺️
Nice staff. Clean. Too bad the hydro massage bed has been out of order. Other than that I like it there.
Very socially distanced while working out, the machines were clean felt safe to work out
Right place to work out, outstanding maintenance services and crew members.
Very busy gym and its kind of small but somehow, there was enough equipment to go around. Staff was friendly and it was clean.
Not an all encompassing gym, but for the cost it is amazing. Clean facilities and good staff.
Equipment needs maintenance. ? Are we allowed to shower? Great to be back.
The gym is small but it has pretty much all the equipment you need.
They have a lot of cardio, staff is nice, the price offers are great, parking lot is full though
Planet Fitness Is A Good gym to go to and Its Affordable As Well!!!! They Get Five Stars!!!
Nice staff, equipment, location and cleanliness.Great gym.
The staff, the people and just everyone in general make you feel very comfortable and its like one big happy family after awhile.
Staff no bilingual, some dont even say hello
Planet Fitness Is A Good gym to go to and Its Affordable As Well!!!! They Get Five Stars!!!
Great n friendly staff
Better than Hauppauge..smaller..smelled a little sweaty but staff really nice
Banana good place to workout
Good location and ample parking in this Planet Fitness. Employees are helpful and nice.
Excellent and very clean environment. Polite and knowledgeable staff. Plenty of machines, never had to wait.
The employee aidan has at lot actitud , very very rude and not respect at the customer lm 😠😠😠😠
Nice location, good selection of free weights and machines. Good amount of cardio equipment.
I love the staff but there is just WAY too much cardio equipment
For the price, its perfect, clean enough and bathroom is newly renovated... Never to crowded the times I go...
Doesnt have all the bells and whistles still a great value
Nice location. The people are always pleasantly and the facilities are always clean.
Very clean gym and kind staff 👌💪
Love it
Place is nice in clean, Everyone is wiping down equipment.
Horrendous staff. They need to reprint the arrows pointing for the one ways. People always drive the wrong way because of poor arrow markers. Shocked knowbody gets run over here
I left over 80lbs there. I have energy, look fabulous and feel great.
The worst Planet Fitness Ive been to.Would not recommend. Would not go again.
Good
Very clean, very affordable, has alot of equipment for the price
The employee Diego are very very rude and not respect at the customer .,lm very 😡😡😡
Great Gym friendly people. Great customer service
Not the most weights or most machines but for the price you arent going wrong.
Like the enviorment parking is lil tight .I like sunlicght coming in to the gym a lot
Good to be back after 16 months of this pandemic
Nice Gym, good customer service
The place is okSome of the staff needs better training how to talk to customers
It’s close to my house and it has all the facility that needed
Clean, quiet environment.. I feel really comfortable here.
At the price, who needs customer service.
Nice place ,always clean ,and staff is very friendly 👍🏻
Really polite staff. And definitely worth the very small fee.
Very nice spot if you want to get some cadio
👍
Compared to the other ones Ive been to this one is small and sub par. Im considering switching to one near my job now.
Its an okay gym
No frills gym.
The female staff are so rude and inattentive had to wait 5 minutes because they were talking to each other.
Very crowded go after 10pm
Kept very clean! No gym smell at all.
Plenty of machines and always clean.
Always go. Great membership fee.
This location is always way too crowded. Hard to get on a machine.
One of the better planet fitness around!
One of the more busier locations, parking lot is small
I like this particular planet fitness in LI.
Big beautiful gym and locker rooms
You go at your own pace clean
Big very open space . Judgement free zone👍🏻
Your standard Planet Fitness, lots of Gym equipment.
Got a question, isn’t it free during the summer for teens
The hydro message alone is worth the monthly fer
Bathroom is a mess, wifi very poor.
Clean. Friendly.
Judgment free zone ...you Rock!
Total reviews rating 4
199 Reviews for Planet Fitness 2023:
Review №1
2022-06-08Just cancelled my membership after years of using this gym. The summer pass for high school students is keeping every machine occupied. I just saw like 4 kids making a line almost in every machine. I feel sad. Im sure many will follow. This is only profitable for the gyms that are around. Im switching to LA Fitness. Im sure I will never come back.
Review №2
2022-02-26Been going to this gym for 5+ years. Used to be amazing and worth five stars, but it’s dramatically deteriorated as time has gone on. Staff is friendly however, SEVERAL treadmills don’t work and they’re way too close together. Also the sanitation of the place has gone really downhill since I started coming.
Review №3
2022-05-18The new location sucks!! Its way smaller, and fewer weight machines! I mean come on with Covid you honestly rented a smaller place! Was a member for over 8 years!! Looking into a new gym! I hate it
Review №4
2022-06-20Hello, I hope that the person in charge of the Gym reads this and went to the gym for many years before they moved it to a different location, although it was better in the previous location. it would be a good idea if they polarized second complaint many young guys just go to play and put their backpacks in the middle of everything and I think its a waste of time waiting for a machine for 20 30 minutes if everything is full if they moved location it is to improve not to worsen the truth and I thought about moving from the gym I hope they improve and pay more attention remember the smallest details are the ones that matter the most
Review №5
2022-06-22The facility is very clean, there is plenty of equipment available when I go in the morning. I like this gym because it is very easy for me to get in a workout and shower before I go to work. For the price you can’t beat it.
Review №6
2022-05-11Been out of the gym for over year due to the pandemic. Ive looked at multiple gyms to join ever since it calmed down and either too expensive or not worth the money till this place. Hopefully the quality remains please dont let it go down
Review №7
2022-05-10No hot water coming for shower. Since moved to new location, I have to tell front to make sure. And ask to turn on hot water system. This is ridiculous. After perspiring, need to wash off.Used to be no problem!! I might cxl membership wz my hubby n my friends if I have to ask each time I have to take short.
Review №8
2022-06-18Your receptionist were very very good friendly but new ones I don’t know because I was of country you change the place but those s are also good. I have no complain
Review №9
2022-03-24This is a very nice Planet Fitness. I give the general manager Serge stars because he does a great job and he is such a nice person. Sheila is a great employee. They have very nice weightlifting machines at this PF location. My only complaint about this gym is that it is almost always quite crowded even at midnight.
Review №10
2022-06-13Came in to cancel membership and there was nobody at the desk and someone told me that that nobody had been there for a hour ! And that this has happned before .I left and came back 30 minutes later still no one 😵 but the police was there finally like 20 minutes later a employee came in to do his shift and he was surprised to see the police there. He called his manager, and the manager said that 2 people called out in the middle of their shift 🙄 why didnt the manager make the proper arrangements? Call someone to come in or something 🤔 oo well ! Hope they do better hiring staff