Delivery
Yes
Platz Hardware True Value in Ridgewood
Categories
Location on the map
Ridgewood, Queens County, New York, US
Service options
In-store shopping
Yes
Health and safety
Mask required
Yes
Accessibility
Wheelchair-accessible car park
No
Wheelchair-accessible entrance
No
Offerings
Repair services
Yes
Service guarantee
Yes
Planning
Quick visit
Yes
Phone: +1 718-821-5850
Site: https://stores.truevalue.com/ny/...
Site: https://stores.truevalue.com/ny/...
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:12–5PM
- Sunday:12–5PM
Comments (103)
By far the most helpful and best hardware store I have ever been into. Look past the clutter and ask David or Peter for anything and they will know how to get whatever you need into your hands.
They have everything you need. Helpful owners.
A true old time hardware store with everything you could need. If they dont have it, they can get it. And quickly. The young owners are very knowledgeable and helpful.
I actually love this place. The guys are really knowledgeable about what they sell (I go for plants garden supplies, mostly), and are really nice and accommodating. But its like walking into a hoarders garage. Near impossible to walk through, especially if you have something larger than a hammer to take to the counter, which there is no room to put anything on. Ive never seen anything like it. The guys know where everything is, though. They give loads of advice and know exactly what customers are looking for on any given project.
Didnt buy anything (yet) .. not sure the specific part I need (plumbing). But their willingness to help, discuss, examine pictures I sent, is just incredible. Didnt make a dime from me, and yet was willing to spend that kinda time helping. Incredibly rare customer service.
Can not speak highly enough about this place . Most helpful staff ever, David and Peter are absolutely the best . They have everything you could ever think to ask for . My hands down go to hardware store and I live 2 neighborhoods away.
This place is the best! David and Peter know everything about everything and have everything, it’s like the size of the store is an optical illusion and it’s actually 10xs the size it looks. My favorite business in the neighborhood and an increasingly rare kind of business.
The Owners Peter and David are totally awesome and knowledgeable about anything home related. There prices are very reasonable and there service is excellent. Sometimes you have to be patient because they take there time to talk to you and not rush you to make a sale.
These guys are absolutely masters of their craft. From advice, to recommending the right tools and low prices, they do it all. Excellent service and they have EVERYTHING you could possibly need in their organized clutter!!! Thanks a lot fellas.
This hardware store is amazing, customer service is great, they literally filled up a watering can to demonstrate how the water comes out for me. they go out if their way to make sure you purchase the best thing for what you need.
Neighborhood gem, local unsung heroes that service their communities in more ways than you can imagine. I normally go in for odd crafts or “plant stuff” but the other day found out that they’ve been making house calls for elderly folks who may not have anyone to check on them during these challenging times.They also have everything and anything you can imagine for your home, and give exceptional advice and service!
They (still) carry just about just about any hardware store related odds and ends + much more... even if some of them may be a bit dusty lol. In all seriousness, that is no easy feat in the days of Amazon. Plus the owner/manager is very helpful! If you have any questions or concerns just ask!! Also, metal window gates are often closed, but the door is open, and they are open (during business hours).
I love this place!! They are amazing! They are so helpful. They know what they are talking about and they take the time to explain to you so you get the right stuff for the project
Its the best kind of hardware store for amateurs and pros alike -- all you have to do is ask. Dont bother looking around on your own; this isnt a browsing store like Home Depot. The employees know...everything (and also where the stuff is) and will help you leave with the info and supplies you need. Love it.
Good Hardware, you find everything if not, they Get, good managment, and they are very good advice, about everything in household restoration, and reparation.
The guys know their stuff. So knowledgeable they know where everything is in that store. Very helpful. If only I can take them home.
Very knowledgeable, honest and truly helpful people here. Plus they have a a fantastic stock. Great help. Thanks.
Dont let the chaotic interior sway your opinion of this place. Theres a method to its madness and the employees always know where everything is. Theyre also always super helpful, without any of the condescension that so many other hardware stores are known for. A real neighborhood standby.
This place is a godsend!!! if i ever leave there without learning something then the world is probably gonna end. store is jam packed but for good reason....they basically have everything u need. especially helpful if u own/live in an old building.Peter and David are the absolute best!!! very nice guys with a wealth of knowledge and are more than willing to share. Just ask!!!!
Best hardware store Ive ever been to. Its totally all over the place like a giant tool shed, but the guys can find you anything. Theyre really helpful. Great prices for repairs, rentals, and products. Definitely a gem.
The best hardware store around. Friendly and knowledgeable staff.
These guys are great. Ive come in here for a few years now with questions about gardening, construction, painting and the list goes on. They are always on point with their advice and I usually learn something every time I stop by. Great people here.
They always have everything I need and are super helpful. Just ask and they shall retrieve!! haha
Extremely great guys! Super friendly and helpful. Also, treated me like someone capable of understanding how hardware, etc works, which does not always happen in hardware stores for women.
Sometimes I wonder, how small stores can stay in business with nationwide chains on the market. ... This store is a good example how. Lots of things - evrything - in a small place in walking distance. They are very helpful and can answer evry quastions. They remember for you and call by name.
Best hardware store and service ever. These guys will literally help you build your house, business, etc.
The love el of expertise that the shipowners have is beyond excellent. Must go for all hardware needs.
These guys are the best,they have hard to find items.Always helpful,very knowledgeable. They were able to get me things that home depot,lowes never have in stock. You should try them.
Whenever i need something they have it !David and peter are so Respectful and VERY knowledgeable, really nice people even if you have just a question they will answer it with a smile and its not commen with most of the hardware stores . ( that store existed for more then 130 yeras!! )Highly recommended !!!!!
Incredible service!!! Will spend time to examine and help you find the best solution to your problem. Absolutely amazing! Extremely knowledgeable!! Go here!
Love the brothers. They always have everything and if they dont..theyll get it for you. They give free advice and its just a friendly place overall.
If you not sure what you need to repair,paint,replace,fix,mend,patch,renovate,revamp,recondition COME HERE !
Best hardware store!!! Peter and David are extremely knowledgeable, helpful and a pleasure.
Been going there for 38 years! Always Super helpful! They have everything! The new guys, whove owned the place for a decade, are even more helpful and friendly than the original family! A Ridgewood Institution!!! Suport your local businesses!!! Bid box stores suck, and the service at Home Creepot is practically nonexistent!!!
Wish I could give them 6 stars, I wont go anywhere else for anything
Been in here more than a few times over the years. The owner is friendly, knowledgeable and never seems to leave! Highly recommend that you make this your first stop for general hardware needs.
Platz is my favorite hardware store. They have everything you need. Dave and Pete provide excellent customer service.
Most helpful & friendly, never patronizing, always super informed and resourceful. I am abundantly grateful for this business in my neighborhood.
One of my favorite places in the neighborhood. Most helpful, generous, lovely humans run this place.
Best hardware store around. The owner is super duper helpful and they have pretty much anything in there youd need for the house.
Im a contractor beginning to service the area. The place is not pretty but Im here for their pro service, lots of knowledge & stock full of everything you could possibly need. Just what what I need for work and no fluff. Highly recommend.
First time here! We got key caps and a pair of holders(?) The guy that helped us was very friendly and helpful. Well come back definitely!
Great neighborhood store, nice people, seem to have everything.
This place is great, and the customer service is the best Ive ever experienced. Its run by two queens-raised brothers, and theyre so amazingly helpful.
This is an old timers type of hardware store. The place is stocked with everything and is a bit crowded and messy, but the owners know where everything is and can find it in a jiffy. If they dont have it they will help you find elsewhere if it still exists.
Looks like a mess, but the owners know where everything is. Any time I have a question (plumbing, roofing, electrical, you name it) they can answer, and they have the parts. Saved me tons of grief fixing up my 130 year old house. Cant thank them enough!
THE BEST CUSTOMER SERVICE EVER. HAS A HUGE SELECTION OF EVERYTHING & ANYTHING YOULL EVER WANT OR NEED.....MY HUSBAND & I LOVE THIS STORE , THEY NEVER DISAPPOINT.
Best hardware store in Bushwick/Ridgewood by far. Fantastic service and fair prices.
Great place. Very packed full of all kinds of hardware and home goods. Superb and knowledgeable staff.
Great place! Very knowledgeable staff.
They always have what you need and they are very helpful
They have everything. Will also deliver. Very knowledgeable as well. Not like the big box stores.
The store has millions of items, and the staff is knowledgeable and very helpful. Prices are expensive.
Honest and helpful. As mentioned in previous posts, do not be misled by the appearance, there is a method to the madness, if I ask for something it is found.
Love these guys. Always so helpful and they have most anything
Very helpful people, they go out of their way to try and help you out. Truly gives you a sense of community and personal attention.
Came for a few different plants they had them all, for a great price too!
They have everything and the are so knowledgeable
Helpful and knows a lot about everything you need to fix
I just came from there. They treat u special. Attentive. Extremely helpful. Worth it.
Very helpful guys, they know how to run the store and how treat the customer....
Pete and Dave are very friendly and knowledgeable and always dont mind helping out.
The best hardware store in an area full of really good hardware stores.
Best hardware store! Awesome employees.
Knowledgeable owners that are very helpful. They usually have whatever I am in search of.
These guys know what they doing. Great customer service.
One of a kind place! If they dont have it,no one does!!!
Great guys they know their business!!!
Great hardware store. Always helpful.
Really helpful guys, they have everything !
Super helpful and are always able to figure out what Im trying to describe to them.
Probably the best customer service you will ever experience
Great hardware store. Everything you need.
Peter and David have everything, or theyll get it. Knowledgeable, friendly, and what a mess.
The best!
Great service. Found what I needed.
Messy but very helpful and patient with my questions. Thanks
Good people good friends
Knowledgeable and friendly dudes
Take time to get what you need! But is there!
Friendly and he got me what I needed.
Its a hoarders paradise if thats what your in to
This is an answer-oriented store. Ten stars.
Always great service.
Its says its open Sunday, but its not!!!
Always friendly and helpful!!
Always a pleasure to deal with.
Above average customer service
A+++
Has everything
Legends
It is the best place in construction materials and they help you in everything, they are very professional and professional
Okay
Total reviews rating 4.8
103 Reviews for Platz Hardware True Value 2023:
Review №1
2022-04-25Even though it looks closed. They are open and doing a thriving business. They have everything you will need. They can answer plumbing, electrical, painting, landscaping, home repairs. They are great with everything I could possibly need. Dave and his brother Peter are the BEST.
Review №2
2022-05-09These guys make me look forward to going to the hardware store. I always leave with what I need because they are so helpful. Whether its talking about the best soil based on my needs, or matching to the right lightbulb color, these guys never let me down.
Review №3
2022-07-03Super helpful and very knowledgeable about all construction and DIY projects. Fair prices and they will even explain to you the best method to get your job done. Very friendly and always have time for each customer. Highly recommend!!! A+++++
Review №4
2022-05-10These guys are great. Very knowledgeable. Love the plants they sell outside also.
Review №5
2022-05-30Amazing hardware treasure trove. The guys who run the place are super knowledgable and will take the time to advise on any project.
Review №6
2020-09-22Such a lovely neighborhood staple!! They have everryyything here, and if they dont they will let you know when they will!I was able to get everything I needed for my first (of many) housewarming projects... I had a vision for a pearlescent wall with a glitter paint stencil, and they were super helpful and knowledgeable to talk me through that I needed! They even ordered more of the glitter paint in the color that I needed, when it wasnt there the first time I went.Look how pretty this wall came out! Of course, the photo makes it hard to capture the lovely pearlescent sheen as well as the sparkle of the glitter... But Im sure you can still tell its gorgeous.I used Benjamin Moore Pearlescent White Metallic Glaze and the Rust-oleum Glitter Paint in Iridescent Clear. The stencil is from Etsy.If youre gonna try the glitter paint, my advice is to read the directions and get the right nap of roller... Save yourself some headache.
Review №7
2021-11-06The owner is super nice. We had water in the basement due to Ida and therefore needed to fixed some holes in the drain. He gave us very good suggestions. Today, we need help to refinish my old wood door. Once again, he told us what we need to use. He even returned my phone call. The price may be a couple of dollars more but it is totally worth it because we are getting expertise advice.
Review №8
2022-03-26Excellent costumer service. They will answer any questions you have about a project you are doing.
Review №9
2021-10-05This place was excellent! Friendly, knowledgeable personnel make sure you get exactly what you need! So, what it lacks in aesthetics it more than makes up for in service and an enormous inventory! I was very satisfied with Platz Hardware. It was well worth the two bus trip I took to get there.
Review №10
2022-02-22Great customer service A+