Plaza Honda in Brooklyn
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Brooklyn, Kings County, New York, US
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Site: http://www.plazahonda.com/
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:9AM–7PM
- Sunday:11AM–5PM
Mohammad, one of the gentlemen at this establishment, helped my uncle choose out his new Honda and the attention to detail was simply unmatched. We had gone to several other dealerships before committing to our car and it came down to the quality of care we received. Plaza Honda gave us a great price and Mohammad ensured that we were well taken care of, I definitely will be recommending my friends and family here.
I dealt with Steve and as always a great experience. He goes above and beyond to make the Honda experience a pleasurable one. I leased the car I wanted at a great price and Steve took the time to explain each feature of the car and made my experience at Honda satisfying and comfortable. Thank you again for all of your help Steve. I will definitely be back to plaza.
I had a fantastic experience last night with Lily from Plaza Honda! I came in about 530 before closing looking to trade in my lease. Not sure what or how the process is supposed to go, Lily was very straight with me on what I needed to do. Which i am usually skeptical with with car salesmen/women. I am very pleased on the process and how I was treated here at plaza Honda.I would definitely come back and work with them again! Thank you to Lily to and the plaza Honda team.- Isaiah
One of the smoothest and best car leasing experience Ive ever encountered.William was awesome.Knowledgeable and caring and extremely patient.Would definitely lease another vehicle from William at Plaza Honda.And 100% will refer my friends and family to this dealership and send them straight to William.Thanks Plaza Honda..
I just least the 2022 Honda hrv sport and it’s an amazing car. The young lady ( Gissell Escobar) which is the sales person, was so kind and attentive to us that she went beyond to make sure that we departed happy in which we did. I recommend Honda Plaza and the sales rep ( Gissell)
I bought my first car at Honda Plaza and I worked with a sales representative named David. He walked me through the whole process, he bared with me through the touch and go moments, and he’s the reason why I was able to get a car in the first place. He cares for his customers. Like genuinely and truthfully. It’s not all about money at all. He actually builds a relationship with you and checks in on you in a very respectful way through social media or via number. I remember I had a problem with my car and I called him and he immediately responded and helped me. He is a pretty chill guy and he is super helpful. Fun to be around and so funny. Please book to get your car with him!
The service here is amazing. So grateful for David helping me find the best car for me. I walked in with the confidence in knowing exactly what car I wanted down to the color in detail and left with a car even better in overall everything! I am so thankful that David understood my needs and wants and accommodated to helping me purchase my first car. He was so sweet, funny and helpful, thank you again David.
My experience at Plaza Honda was great! As a first time car buyer David was very patient and knowledgeable. He answered all my concerns and made me feel very comfortable. I would definitely recommend Plaza Honda to all my friends and family. Make sure to ask for David!!!
I went here to just look around, but left with a car! My experience here at Plaza Honda was nothing short of amazing, my sales rep, David, showed me a few different cars and walked me through their options. The whole process was fast, I was out the door in just a few hours with a brand new car! Huge thanks to David for helping me out and pointing me in the right direction, will definitely recommend this place to friends.
I went in to explore my options as my lease was ending and the sales rep Giselle was amazing. She was very patient and helpful. She explained all the options and walked me through the whole process. She understood my financial needs and worked with me to get a great deal. If you visit here ask for Giselle I left very satisfied.
Bought my first car yesterday, and I wasnt even sure I was going to leave with one. However, with the grace of GOD I did, and Im thankful to him. I also thankful to Eric that helped me with the whole process. he was very patient and took his time explaining everything. Definitely recommend asking for him if you ever go looking to buy a car.
I had the pleasure of working with Eric R. I came in unsure of the car I wanted and Eric was patient and helped me to review my options to see what the best fit would be for me. I found a car that I loved and the process was timely, efficient, and smooth. He made my car buying experience extremely pleasant. Thank you.
What a great experience! We worked with David, and he was awesome! He showed us exactly what we were looking for, and gave us options. We felt comfortable, and safe purchasing our first car. We drove off in a brand new 2022 Honda, who would have thought!! I highly recommend you go see David Hernandez!!!!
Amazing, process was smooth. Willie is a very welcoming person. Not one of those salesman that just push cars on too you. He breaks down everything step by step making sure you fully understand before moving forward. Definitely would recommend to anyone. If you are looking into getting a Honda at the best rate this is the man to come see.
I have been a customer of plaza Honda for over fifteen years. My salesperson is Steven Shumel . Steve is a very honest, trustworthy person. He goes above and beyond for his customers. I have always had excellent courteous service. I highly recommend Steve as the salesperson to go to at Plaza.
David Hernandez was SUPERB! He was patient, answered all our questions, was knowledgeable, courteous, responsible, respectful and offered options that were SUITED to our needs. I cant wait to return to purchase another vehicle as I have my eye on the blue Honda. We chose the elite Honda Passport Trailer. It is PERFECT for the family!
Any Day Now!!!!! To Mr. Willie E. Roseboro, a big thank you.This was my first time purchasing a vehicle and Mr. Willie was very patient and explained the process to me. My vehicle was not available the same day which was disappointing at first but rest assured Mr.Willie called me every day with an update until the keys were in my hands.He went above and beyond to make sure my first-time experience was one to remember.Hope to see you in 3 years!!!
Can’t recommend Plaza Honda enough! Shortages are impacting the auto industry everywhere you look, but we had a great experience landing the exact car we wanted. Great customer service, made us feel comfortable with our purchase, ended up very satisfied. Big thanks to Eric especially!
Fantastic Experience at dealership. I went to checkout some used cars from their inventory and Peterson Besson helped me decide what is the best fit for me since I was first time car buyer. I would definitely recommend to at-least visit dealership specially if you are new buyer. Youll experience amazing service and transparency in the process.
I had an amazing experience with Plaza Honda! The services was great by my salesperson Mryna. She had a lot of knowledge about the car which made me comfortable throughout the purchase. I had a price in mind and she made sure to match it. Thank you Plaza Honda team and Myrna!!
Went back today November 29, 2021 and saw Steve Shumel who made the process of exchanging my previous leased Honda CRV to a new 2022 Honda CRV an easy transition. Love the car and Steve took care of all the details and handed me the car keys and I was on my way. Definitely going back to him when my lease is up. Bravo Honda.
I had a pleasure working with Ashlee. She was extremely knowledgeable about the vehicles that piqued my interest. I had a few questions and concerns however, she managed to answer them for me. She and her team provided excellent service! With that, I look forward to working with her again in the near future! Excellent job Ashlee.
My fiancè and I finally decided it was time to upgrade our small car, for a more family oriented vehicle. What we thought was going to be a rough go around when it came to finding something we liked, was quickly turned around thanks to Ms. Ashlee. She was a tremendous help in finding a vehicle with all the safety and roadside features we need! Thanks to Ashlee, we have a great vehicle for our family and I look forward to doing more business with her when our baby grows up and starts looking for his first car.
I had an amazing experience this weekend at Plaza Honda. I usually dread the entire process of buying a new car but not here!! Steve Shumel made this the easiest and most pleasurable experience I have ever had in a car dealership - not to mention the great car I got!! Love it!!
The salesman Mohammad was terrific!!! My wife and I stepped in and we felt super welcome. We told him what kind of car we wanted and Mohammad made our dreams come true. I’ve been driving a 1999 Honda Oddyssey for the last 21 years. Today I am a proud owner of a 2022 Honda Pilot. THANK YOU MOHAMMAD
Shawn from the service department Rocks! Very patient and understanding as well as helpful. I was picking up my car at Honda Plaza in Brooklyn and had a minor issue. The service guy who worked on my car was at lunch. Shawn jumped right in and assisted me. He really went out of his way to help me. They only offer 5 stars and Shawn deserves 10 stars. Definitely deserves recognition. Thank you again Shawn!
Ive been going to this dealerhip and service center for over 30 years! Ive purchased vehicles for myself and family from here. They are very kind, efficient, affordable and professional. Dominic and his team in the service center department always provides excellent quality service. They listen to your concerns and pay attention to details. I would definitely recommend going here.- Stuart C.
I just got a Honda CR-V from Plaza Auto Mall yesterday and my experience was fantastic! Gissell is an amazing salesman with top of the line customer service fluent in English and Spanish. She already had my car clean spiffed up and ready to go by the time I arrived. The paperwork/process was super fast and breezy, and not to mention Gissell was extremely helpful, nice full and professional. I definitely recommend going to Plaza Auto Mall!!!
Buying or leasing is still one of the most consequential decisions one can make. If not done right, a poor decision can cost a fortune.Indeed, things have changed so much over the years. However, fortunately for those who still believe in the human-to-human car buyers experience, Plaza Honda is one of those dealerships that prides itself in delivering a first-rate experience.From the moment I walked in the doors of Plaza Honda, I was treated with respect and care. My car attainment specialist William A Egbuchulam was superb. He explained everything to me and always respected my wishes. At no point did I feel pressured to commit, and in the end, I drove off the lot with a car that was the right fit for me.
Im pretty much done with plaza Honda. The first time I went, I went to lease a car, but the financier did not properly explain the terms of the lease, and when I went to make modifications I was told I couldnt make them. Cool.When I go to buy out the car, the sales person and financier processed 4 inquiries on my credit. Youre better off going to a bank yourself and applying for an auto loan. They are careless and reckless. When I decide to buy a new car, needless to say, it will not be with that entire plaza. It is all owned by the same person/family.
I had a great experience at Plaza Honda. When I went to purchase my new vehicle, I was met by Eric. I told him that I wanted to purchase a 2022 Honda CRV and it all came true. Eric is an awesome salesman and assisted me with respect and professionalism. And yes I will continue to do business with Plaza Honda in the future.
These guys suck…. First they took 60 days to get my registration done and the stuff didn’t told me that dmv don’t process it until you don’t get your inspection done for Maryland… they telling me right after 40 days of purchase…. And then I needed a maintenance and they made me wait 3 hours and still wasn’t ready to do my maintenance… the worst dealership I have ever seen
Steven Shumel was my sales rep.I have purchased four other cars with him because he always makes me feel confident about my purchase. He spent time with me to show me how everything works in my car and made sure I was able to do it myself before I left the showroom. I will always go back to Plaza Honda because of Mr. Shumel.
I have been coming to this honda plaza to have my car serviced for years. It seem there has been changes in the team and for the past eight months i have spent thousands of dollars on everything but the issue at hand. Every time the car is serviced Im told the problem was corrected but in fact was not. It seems the culture is to keep you coming back. Very disappointed, with all the technology they have they cant figure it out. Old school mechanics can diagnose your car by just a sound you make. I would have been better off going to a street mechanic. :(
I just picked up my 11th or 12th lease car from Plaza Honda. My salesperson, Steven Shumel, made everything quick and easy. He was able to find me a car, with a price I could afford and made it totally painless. Ive only worked with Steve and will continue to work with him as long as hes at Plaza Honda. As always a GREAT EXPERIENCE
I would love to thank the staff at Plaza Honda! Had an incredible experience dealing with them and looking forward to continue business with them in the near future. I would also like to thank the finance manger at Plaza Honda, Ami Anaki for his Patience and understanding! Lastly, Gisel for helping me find the right car and making sure everything is smooth sailing! Thank you guys!
I Leased a brand new Honda Passport from Giselle at Plaza Honda on 6/22/22. Even though the experience was long she really took care of us open and honestly making the car leasing experience less stressful. This will be my 4th leased Honda and I’ve never experienced such a smooth process as I did with Ms. Escobar. Customer service means a lot to me and she delivered at all points!!
Honestly one of the best customer services I have ever received by Sales Representative David Hernandez by any Honda Dealerships. Very Thankful for David Hernandez great person, he saw in my eyes what i was looking for and he worked for it , I thank him and his team for the great experience I received here at Plaza Honda
My experience on Friday June 3rd 2022 was a great one with Mr Rosebioro it was the fastest process l have even been through since purchasing cars and l have purchased quite a few his walked through the process thoroughly and also helped me at the end understand a few feathers in the truck.I want to say thank you for your professionalism .Leah. Bubb
After doing online research and visiting few Honda dealerships in and around New York City, I bought my 2022 CRV Hybrid Touring @ Plaza Honda. The person to meet at this location is Steven Shumel. This guys has been in the car business for over 20 years and knows exactly what he can and cannot do for you. He was able to beat a previous dealers price by almost $1500. He went above and beyond to help me with all of my car buying experience. He will address all your legitimate concerns and worries about buying a new car. I will definitely recommend him to my friends and family members.
I have been searching for 6 months for a new CRV, went to Plaza Honda and met Steve Shumel in sales. He had 2 CRVs coming in the colors I wanted. We discussed the cars and the options I wanted and he gave me a good price especially in todays climate of car buying. We came to an agreement, and had the car one week later. Steve made the process very easy, I suggest if you are interested in buying a honda you contact Steve.
A big thank you to Rasul for making this a very pleasurable experience! After searching Long Island high and low for our Odyssey and coming up empty, we found Plaza Honda, who had the exact model/color we were looking for and a price that no other dealer would touch! Rasul stayed after hours knowing we were coming from out east, he was patient with us and even helped install the car seats while we did paperwork. The entire deal was done over the phone, which no other dealer would do, so we were so appreciative that they were able to accommodate us! If youre dreading the car buying experience, try giving Rasul at Plaza a call, were glad we did!
Worst dealership in Brooklyn with lack of proper communication between sales reps and a proper portal to track what goes on in the dealership. I have been harassed by the dealership on a monthly basis after receiving a car from them. The car is no longer in my possession but they still keep calling me to try to buy it out and make the last pennies they can. Clearly this place only cares about money and not the customer experience.
Bought my Honda from mirna and the service was beyond exceptional. I was surprised to hear at the very end that mirna was one of their latest hires she fulfilled all my needs and answered all my questions thoroughly thank you. Definitely recommending all my family and friends to Mirna
As being a new owner of a Honda Civic 2019 I am very excited and grateful for this new experience. Neber thought i would be financing due to fear of this but with Willie Roseboro help, I was able to smoothly get the car. If I knew it was that easy I would have done thing sooner rather than buy pre-owned from the streets. I went in for a 2016 but came out with a 2019 honda civic for good price, good mileage, good insurance and overall a new car from what Im used to having. On top of that he came in on his day off in order to ensure I got my car. If my dad was still alive he would be very happy for what I accomplished today. All I can say is knowledge is power and the right people that enter your life will definitely steer you right.
Buying experience was good, however they charge $1200 for dealer fees and still called me and ask for $23 to fedex the plates and registration, which they are giving me almost after 2-3 months, 1st they gave me reason of covid delays and after it was discovered that they never turned on my paper work. Worst after sales services looks like they dont know what they are doing.
I bought a 2021 honda crv I just drive the car 17.900 miles and all the dashboard lights pops on I left the car on the service, for 2 weeks! Now that call me and tall me that the car has no warranty how come only 17.000 miles and the car has no warranty? I try to talk with the manager naisly but all they told me I have to pickup the car order ways I will have to pay $ 50 parking fe for day is the worst part
Every other Honda dealer I visited told me it was impossible to get the exact car I wanted (a 2022 red Accord EX-L Hybrid). Plaza Honda got it for me in two weeks, and gave me a lower price and higher trade-in value than other dealers would offer for the cars they had on their lots. Salesman Rasul Shakhaev was honest, friendly, and helpful from the first Hello to the farewell when he took a photo of my wife and me smiling with the keys. He was never pushy. Working with him was actually a pleasant experience!!!
Thank you Plaza Honda for the incredible experience leasing our Honda HRV. The entire process was smooth and seamless thanks to our awesome sales man Steve Shumel. Steve was professional, knowledgeable and curteous. He was understanding of our wants and needs in a new car and he certainly delivered! This is our family’s 6th Honda from Steve at Plaza Honda and we will certainly be back in the future. We highly reccomend Steve to all of our friends and family. Thanks so much to the whole team at Plaza Honda. We are loving our new car!
Today is a good experience for me with plaza auto mall and specially having to meet Gissell who helps me with excellent assistance as well as Mrs Imran and I don’t think I could be happier with anybody else than them. Thank you for everything I’m driving happy with my new car.
I just purchased my Honda Pilot 2022 our sales rep was Giselle Escobar she was very very helpful and very professional in helping us get the car we wanted definitely recommend anyone to ask for her at Honda plaza she will definitely try her best to help you out with the car of your dreams. Thank you so much Giselle Escobar !!!!
I have worked with Jasmin yesterday and she is an amazing sales rep. she is very knowledgeable of the all the vehicles she also listened to what my needs were pertaining to getting into my first car. I would definitely recommend Jasmin to anyone looking to purchase a vehicle if you are a first time buyer or just looking for an upgrade please ask for Jasmin
Steve Shumel at Plaza Honda Brooklyn is the only sales rep I will work with. This is my 4th leased car with Steve. He is fair, honest, and works for his client! I am very happy with my new leased car and I appreciate working with a car dealership that doesnt pressure you into deals that are not good for you. If your looking for a car go see Steve Shumel he has your back.
Just picked up my new 2019 Accord 2.0 sport from my guys over at Plaza and as always what a great experience. Richard Garcia was my salesman this time around with this being my 3rd car from them. Richard ensured that everything went without a hitch and the car was ready for pickup within the time specified. Great experience overall from the entire sales team and I would definitely recommend that anyone ready to buy or lease a Honda go see Richard and the Plaza Honda Team. Thanks for everything and Ill see you guys again soon.
I went to Plaza Honda and at the start the costumer service was amazing. Lilly Martin was the one who helped me get my car. She gave me all the details and helped me so much. I got my car on the same day! I had no problems and everything went well, Thanks to Lilly! Definitely should come to Plaza Honda
Im going to explain in full detail why I am writing 1 star for this company.Today of 2019.I took my Cèdy Ahsh Ehff to get my entitled Free Oil Change with my warranty at Plaza Honda. I am told that my warranty goes where I go.First Spanish guy dressed in a suit. (Professional, @ 1st glance)Step out of the car.Allow him to read my notebook.He directs me to where I have to go. (Struggle... He spoke English but his appearance is just a front for their operation.)Walk into office to get service. 1st Spanish Entity refused me service by not greeting me. (My last minute thinking) they both did after I left...But I noticed that there was another. Thought: seems friendlier.I assume that the 2nd entity is friendly because the 1st entity saw me & was being blocked. Either way I could stay & feel disrespect or get out. (Their attitude towards me)I walk up to her & yes she is friendly.I show her my notebook, asking about booking an appointment. She starts to ask me questions: This is Honda.. Do you have a Honda? This is not Hyundai. I honestly didnt notice how sarcasm really works. Because why wouldnt I know what type of car that I drive everyday?I begin to write down the type of Honda Vehicle that I have as well as the year and color. As I write down, the woman saw my key and this is when I decided to pay attention. However, I am mute.. writing to someone is me talking.. she tried to stop me from talking because she recognized the name Honda.She then asked for my phone number. Is this correct protocol?She then gives me paper to write on.3rd voice can be expected to be a woman that sounds sincere hence y I let her check her car. And I do what I always did, in the past. And not say, no I am here first. There is a capable entity to the right of you.But I did nothing. Until I decided to write about it. ***Hence why I am doing reviews from now on. Back to the subject at hand though.***I allowed both the White woman and entity leave to tend to their car.As I began writing, I lost myself in thought asking God... Why do you always allow me to suffer? Since birth.The 2nd Entity walks back into room with a 4th Spanish Entity that had a seemingly recognizable voice.This entity seems so comfortable with the 2nd Entity. I understood that the 4th entity is actually the white voice that changed her appearance just so that I, as a brown woman that has always been forced to identify as black was almost spiritually tricked into a scenario that couldve been harmful to my life by whatever they are.In my notebook that I showed to her, I asked her if I have to book an appointment. She has me wait 10-15 minutes just to come back to me with the same entity in a different appearance but same voice and escort me to the office. She then says, you have to book an appointment. I left, not because this entity cannot read but it cant read. 📖... Thinking of DestinTroyce RN... Once I wrote, Im mute not dumb... I handed them my notebook expecting for help of some kind for my baby 🤦🏾. It doesnt have any oil because the other Honda Dealership that I bought from wouldnt refill it until it was at 15%. However, that was last week when it was at 30%. Why couldnt I just get it refilled at 30%? I do not know.. shouldve stayed in the relationship with my mechanic.. He helps me get through things. But you wasted about 3 hours of my time.1 for driving basically 49 minutes to the establishment2 for not having any compassion3 for making me believe that you do not want your job (because they wouldnt have left me hurtful)I would like to put out there that if Honda Dealerships are hiring anyone that can get someone else to fill out a job application for them and coach them on things to say, they obviously need to provide standard education to anyone they are interested in hiring to work for them making sure that their staff are fully able to work and provide great, smooth service. The reality of this world is employees are unhappy & it shows.
My husband Bryan & and I were completely satisfied with the return of our leased vehicle and the purchase of a new lease. Everything was handled smoothly and professionally with the help of our Sales Rep Mr. Eric Roseboro! I highly recommend you see Mr. Roseboro if you want expediated service! I really appreciated the attention to details and the support he gave us. That is why after more than 15 years I continue to go back to Plaza Honda Dealership. Thank you again Mr. Roseboro and the other Agents that assisted you in the process. You were awesome!
These people keep sending me things in the mail saying I can trade in my car for a new version for the same amount that I paid originally or less. Queries regarding that have continually turned out to be blatant lies. When I originally bought my car they also tried to claim the offer we were asking about wasn’t valid (it was) and that they didn’t have the correct car in stock. These bait and switch tactics are disgraceful. I cannot recommend such a dishonest establishment.
I was fortunate to go to Plaza Honda to lease a new Pilot. My sales rep. was David Hernandez, he was awesome. Very professional and positive individual. David will be my go to guy in the future and he should be your also 100%. I tell all my friends and family about the amazing experience I had at Plaza Honda. Keep up the good work Plaza Honda!!!!
Eric was amazing! I went to so many dealers all over and this place was just straight forward and allowed me to leave in. 2021 vehicle kind you my credit isn’t the best and no co-signer needed. If you have been struggling with finding a reputable dealer, go no further. Fees are straightforward and process is very quick!
One of the worst experiences I have ever had is at a car dealer and Jasmine changed that . She provided exceptional service to me and a few other customers I referred to her based on my experience with her .Jasmine displayed every characteristic needed to ensure I received the service needed to satisfy me as a customer.She showed Empathy, she had great problem solving skills, patience, she listened carefully to my needs and had a positive attitude throughout the service . Jasmine would always give a follow up call to ensure that I am still happy with my purchase and if any further assistance is needed . Keep up the good work Jasmine!!! You are a great asset to your work place ...
Great experience buying a new Honda from Plaza Auto Mall. I received 5 star service from my saleswoman, Ellen Song. Ellen was tremendously helpful throughout the process,.She patiently answered all of my many questions and went the extra mile to make me feel comfortable with all aspects of the purchase. Ask for Ellen if you appreciate a polite professional that does not play games!
This is my second time leasing a vehicle from Plaza Honda. I had the pleasure of dealing with Mr. Willie Roseboro. Mr. Roseboro was an outstanding advisor. I took a while to make a decision, but Willie remained patient and understanding. Further, Mr. Roseboro took the time to explain everything and walked me through the entire process. He was very knowledgeable about the process and everything to look for. When I finally purchased the vehicle, Mr. Roseboro gave me a tutorial on the new vehicle and threw in all weather floor mats. I left the dealership very happy and satisfied and that wouldnt have been possible without Mr. Roseboro. For anyone looking to purchase a new Honda I would definitely recommend Willie Roseboro.
I was contacting in regards to purchasing a vehicle for someone, i needed to get in touch with a manager, i kindly asked the recceptionist in the event no one were to get back after leaving a name, phone number and message, who is the manager i would be speaking with so therefore when i call, i may ask for them. I was given complete attitude over the phone in a very disrespectful tone. I was simply asking for a name and recceptionist switched up the question into me telling me that she is the gatekeeper there and not only a recceptionist. She seemed like she did not want to work there to pass along any of the simplest information.She completely put me on hold and never came baclk to attend. I have never written a review before and this simple conversation turned upside down and made this experience an unpleast one. I used to sell cars myself and i understand the respect given to one another. This was completely blown out of the ordinary. I will advise anyone trying to shop getting a deal in this market anyways despite paying over sticker price to not go to a place when you will be disrespected even by someone who should be helping you.
I had an amazing experience working with Gisselle E. to get my first car! She was very patient and walked me through the car leasing process. She was knowledgeable and honest. She listened to my concerns and found a car that was the perfect fit for me. She went above and beyond to make that I was satisfied with my choice! GREAT CUSTOMER SERVICE!!
I went in at the last hour of the night looking for a vehicle and Jasmin was so pleasant and helpful. Both Jasmin and Imran stayed way past the closing time to ensure I got exactly what I was looking for and at a great price. I really do appreciate their hard work, patience and kindness. Would definitely recommend!
Let me tell you about plaza honda! Im a returning customer. And returned with pleasure. Not only did they take care of me in 2019 but took care of me even better my second time around. Ask for Gisselle. She is who u need! Not only an amazing sales person but beautiful in and out. She goes out her way to make your dream car a reality. Que Dios te bendiga siempre. And their service department amazing,, quick & precise work. Thank you plaza.
Words couldn’t describe how quick and flawless everything went in the dealership. Willie Eric broke everything down and took care of us without any issues. He was nothing short of caring and understanding. If I could give more stars I definitely would. Great dealership and great salesmen.
One of my friends purchased a car with the dealer , Peterson and I was amazed by the level of service i received from him when I came to purchase my own car from him. He was patient and understanding. Please don’t hesitate each time you stop at the Plaza Honda to ask for the dealer Peterson.Thanks for your warm service and welcome 👍🏼
I had a great experience today at plaza Honda with halima she has very great customer service she greeted us at the door and immediately began to help me she is very respectful and I highly recommend anyone to her for service.she made it her business to help me and my daughter walk out with a car today thank you halima for all your help and support.
Upon arriving I was greeted by Jasmin who was very helpful and thorough from the beginning. She gave me great insight and advise on my car purchase. She demonstrated great patience! She sat with my for near 5 1/2 hours just trying to find me a reasonable insurance as a new driver. She didnt get frustrated or made me feel helpless. She was very comforting and assuring.Thanks again to Jasmin and Emroy for their assistance.
Is anyone ever happy coming out of a dealership? No. But this experience is on par with all others. The salesman Steve is good. He seems as genuine as you could be as a car salesman. But of course when you go back to the finance manager, well you know. But if you stand your ground, youll get out of there fairly unscathed.
I had a great experience here and Lily was such a great help getting me my first car, she was very patient with me also making sure I came out with the best deal possible, anyone coming to plaza honda should definitely look for Lily. Here’s to Lily and my new 2020 Kia Forte GT line 🥂
I just recently bought my first NEW car from Plaza Honda!I was referred here by a friend and I see why.She assured me I would get the best deal and she was right!!!!Not only did I get the best deal but EVERYONE (From sales to insurance & service) was nice and felt like family!Kristian was my sales rep and I can honestly say, in my book he was awesome!He was nice, informative and most importantly honest & patient!He took his time with me and answered all my questions and concerns.I highly recommend coming here!Thank you so much guys! I love my new car !
Very nice person, GREAT CUSTOMER SERVICE GO TO Peterson Betsson. I was helped from the moment I walked in the door and was aided in making the right choice in the vehicle. He helped me get into my first car and second car. Definitely ask for Peterson, I promise you will walk with a smile on your face. My salesman Peterson was so professional and I liked the fact that he worked with me to insure I drove off their lot in the car I wanted.
I had a very easy experience. The salesman Steve Shumel was very knowledgable and helped me real quick. I was in the dealership for maybe 20 minutes before I was leaving with my new CR-V. I would definitely recommend coming here to purchase your new car. It was easy and the atmosphere was comfortable. If you need a new car, come here.
My first time car purchase experience was great! I had the pleasure of working with Mr. Peterson Besson. My initial visit was to inquiry about the Honda CRV. Usually sales reps are pushy and persistent for you to make a deal right away. But not with Mr. Peterson. He was very helpful with all my questions and made me feel comfortable taking my time. However, after weighing all my options I came back the next day and had a smooth process in purchasing my CRV EX L. I love it!
This review is for this specific experience.I dont even know who to blame for what happened. We bought a full loaded Honda Pilot elite from the.. unfortunately a beer bottle stabbed our tire. I shopped around, and the best solution was to go with them. When quoting the job, they told me one amount. When we got the car back, they charged just about twice as much compared to other quotes. Furthermore.... we had opened a warranty case with the tire manufacturer, to which they claimed they contacted the manufacturer, which was a total lie. He had the guts to lie straight to my face. I felt so deceived, I cant even describe. When I called the tire manufacturer, they said Plaza Honda didnt even bother reaching out, although this kid told me he spoke with someone, sent pictures, etc...The cream on the cake is, that today the same car goes back for its very first oil change. So the service lady says she cant find any sales record of the car. This makes me wonder if the place is simply mismanaged, or their post sale support is simply a piece of trash. Im giving up on this place, and will go find another place to service our cars.Bottom line is Im very disappointed with this place, they lost all business with a family that spent over $100k with them twice in the past three years. 😔
Overly priced vehicles and now Im stuck paying it until the lease is over. I wasnt told many hidden fees and now the car is giving me issues and they just tell me to call and schedule for a service checkup.The car had the same issue a month ago and it was not fixed since its happening again. I keep my items well and its not an issue of my end. Its the car itself.
I traded in my 2019 Honda Odyssey Touring for a brand new 2022 Honda CRV EXL with the help of Ellen Song. It was a very pleasant experience! Ellen was patient and very helpful, she knew the merchandise inside out. If you ever come to Plaza Auto Mall, I recommend Ellen Song as the go-to salesperson!
Amazing experience with a trade-in. Customer service was absolutely on point from the time I first spoke to a rep on the phone to discuss my situation, to the time I got to the dealership and signed the papers. I was able to get the car I wanted in a beautiful color, for a decent price. I am very pleased with my experience.
I had the pleasure of working with David H. At the Honda dealership, for a trade in. It was the smoothest experience i’ve ever had walking into any Car dealership! He got me exactly what I wanted, no hassle. He was attentive to any questions I had, in a timely manner as well which I very much appreciated.I walked out with a brand new 2021, keys on hand and no headache! Would 100% recommend doing business with him!
I was able to lease the exact new car I needed very easily and quickly with an awesome pay plan . My support team in sales and fixing up the finances were thorough and attentive.... and still are as I come with follow up questions!Amitai has been a helpful, trusted friend in car leasing paperwork, calls, and also is helping me move states! He is extremely responsive and helpful in a quick and caring way!! All along the way.Special thanks to Briana, Fernando and Michelle as well!!I recommend Plaza Honda for sure!
The salesperson named Ellen Song was very helpful. On March 15, 2021, this was the third time that she has helped me. I leased the Honda Odyssey. All in all, the salesperson explained carefully and nicely. I recommended a friend to this place and the salesperson was ready to help immediately. My friend also said that it was a nice experience and that he enjoyed the explanations and descriptions of the cars.
Total reviews rating 4.2
199 Reviews for Plaza Honda 2023:
Review №1
2022-06-24Buying a car these days can be a real challenge especially if you want to see it first. Steve S. worked with my schedule to make sure I knew when the new 2023 Odysseys were hitting the lot so I could see how comfortable I was in it before buying one. With the extra effort we were comfortable in accepting a car on the next truck from Steve unseen. It is amazing how companies out there are taking advantage of people. Steve was honest with what the fair markup was being determined by the market and we were willing to accept it to secure our new family vehicle. Thanks for all the help, patience, attention to detail, and solid communication.
Review №2
2022-06-14Leasing my car at plaza Honda was a wonderful experience. Kevin and Steve was super helpful on the whole process. I went in not knowing what car to get, they made a suggestion of the Honda Pilot and I LOVE it. I highly recommend seeing Steve and Kevin for a perfect experience
Review №3
2022-04-26I would like to take this opportunity to thank SalespersonMr. Willie E. Roseboro for an amazing ride. I had the pleasure of meeting Willie in 2020 when he sold me my first Honda vehicle a 2017 Pilot. I absolutely loved it. I was looking to upgrade to a new model. I visited Honda Plaza and was in awe with the 2022 Honda Pilot Sport TrailSport. As you can see below, look at how great God is!!!!Willie E thank you for your exceptional customer service, professionalism and integrity. More importantly making sure I was happy. Willie E. see you in a few years.
Review №4
2022-06-04I would like to take this opportunity to thank Salesperson Mr. William E for his amazing Salesmanship. He sold me my first Honda HR-V Sport 2022. I absolutely loved it. I visited Honda Plaza and was in awe with the Honda HR-V Sport 2022. Thank you William E for your exceptional customer service, professionalism and integrity. More importantly making sure I was happy and satisfied.
Review №5
2022-02-06Its a great place for a great deals 👌Im a happy customer of Steven Shumel since 2005 and just got my 7th car for a very good deal. Thank you, Steve, very much!Also special thanks to the Manager of the Plaza for keeping this place at the high professional level and satisfying customers with their desires.Plaza Auto Mall is the place where you got what you want and feeling great after all.
Review №6
2022-02-15My experience at Plaza Honda was amazing. My sales rep was Halima. She showed great customer service, very knowledgeable, and answered all of my questions professionally. I appreciate my time at plaza Honda getting my new 2022 Honda Civic Sport.
Review №7
2022-01-27Just got the new 2022 pilot and I love it. Just want to meansion the experience I received from this Honda dealership. Of course I came prepared with offers from other dealers. I received a warm welcome by David Hernandez and made me feel welcome. He showed me many different choices with different packages and honored my deals. Hes very honest and friendly. I got a great deal and quick service. Recommended..
Review №8
2022-06-29Thank you Rodney for the professional and courteous service.Not only were all initial issues resolved, but underlying issues were also bought to my knowledge.Thank you for approaching all my concerns with honesty and thoroughness.Explanations could not have been clearer and the process was smooth from beginning to end.The knowledge and clarification master technician Dennis provided was unmatched!Thank to them, I am much more confident in the longevity of my Honda!Definitely recommend for those who truly care for their cars and appreciate exceptional service!
Review №9
2022-02-08My experience at Plaza Honda was excellent. My Sales Consultant Eric was awesome. The process went smooth because he was friendly and efficient. He took his time to listen and answer all the questions that my husband and I had. I will definitely recommend my family and friends to see Mr. Eric Roseboro at Plaza Honda, Nostrand Ave, Brooklyn. I am in love with my new car. Thank you, Eric.
Review №10
2021-12-21I was extremely happy with the level of service that was provided to me by Sherif and William E in the auto exchange department. I barely made it to the plaza auto mall. I was told I had a leak in my transmission. I was hoping to exchange my car. I was directed to Sherif who treated me with so much care and support. Sherif connected me with William who went above and beyond to ensure I leave the dealership with a new car. I ended up with a beautiful new vehicle. Now I can take my little girl to school and to her doctors appointments without anxiety because of Sherif and William’s assistance. I really had a positive experience there at Honda plaza auto mall. I would highly recommend this location and these people to friends, and others. They helped me quickly, efficiently, and ensured that all of my paperwork was completed accordingly. Overall, I am very happy with my new car and the expounded that I had. Thank you again for your patience, attention, and time.Best~Lana