Delivery
Yes
PnP Automotive in Ridgewood
Categories
Location on the map
Ridgewood, Queens County, New York, US
Service options
In-store shopping
Yes
Phone: +1 718-381-1000
Site: https://pnp-automotive.business....
Site: https://pnp-automotive.business....
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–3PM
- Sunday:Closed
Other Used auto parts store Nearby:
Comments (35)
Been dealing with them for years. Always do right by me!
If I could give a 0 review thats what I would give . Absolutely trash this place is . Would not honor a written warranty that they gave . Nothing but excuses for 3 days then finally they just man up and say not going to honor a warranty they provide. Stay away from this place there are so many other places to buy from
Save your self less headache dealing with this people. They sell bad quality parts and very unprofessional. OJ and Frankie are the biggest thieves
Been dealing with them a long time. Very knowledgeable about parts and always keep their word. Good people.
Scam artists!!! BEWARE!! Will eventually deliver defective products, say they will refund your money, but won’t. Should be shut down by the BBB.
These scumbags have a court judgment against them for $1650 that they won’t pay after selling us a broken transmission and refusing to replace it.
Worst customer service alert scammers when u call to order engine they very fast to send it and take ur money and when there is an issue they will but u on hold till u give up If u get to talk to oj or Dominic they give you the run around to get u off the phone go some where else trust me
Dont buy anything from them especially engine,They will scam you and never will give you money back they will do everything to drag out you out of warrantyPlease stay away from the business very bad people
Horrible experience take your business elsewhere they lied about the mileages on the engine they sell and dont stand by the 6 month warranty they will always have the run around never doing business again with them and I’ll make sure to tell all the shops that I know
Very happy with my experience here. OJ was very patient and Dom made sure to stick to his word and make everything happen. very happy!!
NO GOOD NO GOOD NO GOODplease don’t buy anything from this place.They have very bad parts. I have a very bad experience. Very bad workers
Scammed out of 300 dollars had the audacity to write it in pencil 300 dollars more than the original price
I needed a transmission an pnp automotive delivered. Trans work fine thanks pnp.
AWFUL CUSTOMER SERVICE. NOT WILLING TO HELP AT ALL. I NEEDED SOME INFORMATION FROM THEM AND THEY GAVE ME THE RUN AROUND AND TOLD ME I NEED TO WAIT ATLEAST A MONTH IN ORDER FOR THEM TO POSSIBLY GET ME SOME INFORMATION.
VERY BAD SERVICE!!! WARNING THEY DO NOT TEST PARTS!!!
They take your bread dont back up they warranty
GREAT CUSTOMER SERVICE. HELPED ME OUT ON THE PRICE & WERE EXTREMELY UNDERSTAND. HIGHLY RECOMMENDED!!
No good, no good , no good, very bad people. alba pnp central, the all same spot. staY AWAY,
They delete bad posts and look at all these bad posts.
BUNCH OF RIP OFF OFF
I bought a transmission from a silverado few weeks ago. They delivered the wrong part and now they wont answer the phone and wont refund the money. Do absolutely no business with them.
The worse place to do business ever, I hope they shut the doors down really fast.
No respect to the customer. They sell and dont deliver the right thing. Someone needs to stop these irresponsible people.
Stay away from this place or you gonna loose your time and money.
Excellent customer service ... frank and the pnp guys are excellent people!
Total reviews rating 2
35 Reviews for PnP Automotive 2023:
Review №1
2022-05-24Got engine from them 05/05/2022. . 2007 honda accord . in description was 70k mil. the engine was bad I see looks like a older and ignition coils melted in side. waste off time after when I install i see engine was overheated, after first sturt whole coolant blowing out compression goes from head gasket to coolant system .Call them they promes to get other engine after 4 days I got other wich was water flood . call them that time they promise to send me other . every day when I call them for two weeks they saying the engine is on my whey today .I still didnt receive nothing. today is 05/24/2022 .They lying always .My recommendation just stay away from PnP .
Review №2
2022-04-22We have been dealing with this company for years and never had a problem with their engines or transmissions. OJ is the man to talk to.
Review №3
2022-01-08Came in today ready and willing to buy an engine but was told they do not take credit cards, which was okay. However, after discussing some details and leaving, I took to Google and saw 23 out of the 30 total reviews in the last year are negative and they only posted 3 good reviews on their website. Transparency is vital for a business to have trust with the client and be successful which was not being provided, so I called to cancel the delivery of an engine and he said “I already knew you were gonna cancel, I just knew, so I didn’t order it” with an attitude in his voice. Mind you, this means that they would’ve left me out to dry without an engine and I would’ve suffered the same fate as the unfortunate individuals who’ve done business with this appalling and ethically-unsound establishment, without a working engine and being robbed of a couple thousand dollars. It’s apparent that this individual rather than provide value to the customer would rather take advantage of and reap the benefits of avoiding credit cards all together, so they can sell (mostly) faulty parts and have it be paid through a third party app system (PayPal, Zelle, Cashapp), so they don’t have to deal with any legal issues and all the blame, if something were to go wrong with a purchase, would point to the customer. A good business is honest in their mess ups and will work hard to help the customer, which according to word of mouth, they do not.Very unprofessional and misleading business, save yourself time, energy and money by taking your business elsewhere in the area.
Review №4
2021-12-24Got a transmission for a 2014 ford fusion .... as soon as it was loaded i said it looked repaired but if any issues come about it would be replaced. Their prices are really cheap compare to other junk yards on car-parts.com As soon as i installed Transmission, issues. I contacted right away and u was told i would answer soon to replace. 3 weeks past no call backs... then i requested store credit or refund they didnt get back to right away. Then spoke to oj and he said ok what else you need, i then asked for an engine.i was told he was out of stock and he would call back. That was a month ago. Be very cautious... this place has alot of bad reviews and i still gave it a shot and it didnt work out. Cheaper aint always good. I would gave 1 star but they answered my calls. So basically out 1,000 dollars. Lesson learned.
Review №5
2021-12-07Traved from Virginia to Queens New York, Very great people and honestHighly recommend this place if you need motor...... Go see OJ very honest gentleman
Review №6
2021-09-24Waited more than a month for the engine to arrive. Multiple phone calls saying its on its way then nothing. Engine finally arrived and they wanted a bank check . Driver took check and we preformed a visual inspection of engine only to find out it was blown. We paid 2500 for a blown engine. Called them immediately they said they couldnt turn the driver around to give us the check back. Literally 5 mins after the driver left. Oj said they would mail us the check back. They cashed the check and sold us a blown engine. Called multiple times. Always put on hold. Never called back. They scammed us. DO NOT DO BUSINESS WITH THIS COMPANY. DO NOT PAY WITH A BANK CHECK SUPPOSIDLY A 6 MONTH WARRANTY. OJ your a liar and a thief.
Review №7
2021-12-31These organization is the biggest con artist you could find in this business…..Sold me a bad engine … supposedly low mileageA mile away you could tell it had high mileageTo add to the situation promised me a motor the next day….NEVER CAMETHEN I WAS PROMISED EARLY MORNING NEXT DAY….ANOTHER LIE !!!!!!Didn’t come in till 11amNOT RELIABLE AT ALL!!!!!Look for another place….
Review №8
2021-04-15Customer service is terrible, they have no care in the world. Don’t buy an engine from them or anything at that. They will rip you off. Not worth the trouble. Going on a month and I still haven’t received a replacement engine. They will drag out the situation until your warranty is up or you give up calling. Just steer clear of this place.
Review №9
2021-10-17Just to let you know They deserve no stars but Google automatically give one star to write a review . Anyway I order an engine I received a wrong engine so I Called many timesThey always put me and hold and hang up with no answer on when Im getting the engine, Finally they send me The right blown engine so I lost time and money .
Review №10
2021-09-14The place is terrible no managments they never call you back , i order an engine f0r 2012 dodge ram .they never send it and after i called to check they said they dont have it. no one called to let me know that they couldn,t find the engine. the guys name is franky. terrible place.