Popeyes Louisiana Kitchen in Brooklyn
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Brooklyn, Kings County, New York, US
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Site: https://www.popeyes.com/store-lo...
- Monday:10:30AM–10PM
- Tuesday:10:30AM–10PM
- Wednesday:10:30AM–10PM
- Thursday:10:30AM–10PM
- Friday:10:30AM–10PM
- Saturday:10:30AM–10PM
- Sunday:10:30AM–10PM
Popeyes Louisiana Kitchen in other cities:
Awesome customer service!I hadnt been here in years and it was nice seeing how bright and new it was. The people taking orders were very polite. Even though we got home and realized something from our order was missing, we quickly did the feedback for our visit and mentioned this. It wasnt long until a manager contacted us. We got our missing sandwich and complimentary apple pie (which was all very yummy btw)
Pretty typical Popeyes, very clean and well-run. Seems a little more pricey than the one on 86th, would be my only mild complaint but regardless, a HUGE upgrade over the KFC we used to have up the block from here. Folks from the neighborhood will remember what Im talking about.
The food is decent, they ran out of food for my online order and had to wait another 20 minutes. While they did have social distancing markers and signs, they did had many issues with cross contamination where the cashier would also box orders with the same pair of gloves they touched customers money, cards and pens with. They used tongs to handle the actual food but folded the boxes and handled other containers with those gloves on the inside surfaces. At the end of the day with the high heat from the fried food that goes into them I dont know if much survives but it just isnt clean. Another employee rolled around a garbage bin and went back into the kitchen area without seeing him remove or change gloves either.That being said the portions of chicken were a good size, they offered another customer before me some extra amounts of a different type of chicken since they ran out which was nice. I didnt get any sort of that kind of gesture for waiting patiently for 20 minutes, but they were courteous about it so thats ok. If they just fix their handling of food and money issues then I think this place is alright.
I can see why they have a grade A on the door. This is one of the cleanest fast food establishments I have ever visited. The tables, chairs and benches were free of grease, crumbs and trash; even the floor was spotless.The customer service was excellent and fast! I want to personally thank the manager for going out of her way to accommodate my children and I. She offered gloves and wet naps knowing that they would make a mess.The food was made fresh for my taste, the crispy chicken was crispy and did not taste like it as left out for a long time. I ordered tenders for my children and they love spicy food, it was perfect for their taste.I am very satisfied with this location. Will definitely visit again.
Don’t order online when it busy. They got more online orders (and paid for) than they can prepare, you’d ended up waiting in line to tell your order number, and wait again while they prepare. I know it’s counter intuitive, but they just have too many mobile orders, they don’t start preparing your food until you tell your order number at the counter. I saw people who ordered onsite( no line), while I was waiting in line to tell my number, got their order and left before my turn to tell my number. The food is always good though.
Taste very artificially! My friend ordered 3 pieces of chicken,ate one and the rest went in to the garbage,shrimps mostly made of flour there barley any shrimp inside. All food did not taste good,only things that were ok is drink and biscuits! The service also very slow,i guess they still need some time to learn how to place orders right!
This is the worst Popeye ever. It has no favor. Its Asian own so I wonder if they really are serving chicken. The biscuits has no taste. The mashed potatoes are terrible. Avoid like a plague. The specials or deals are false as well. They end up charging you for the sides.
Thought it was extremely small when you look inside but the place is really long so theres a lot of tables. Probably one of the better Popeye locations in the area. Very friendly staff and lots of drink choices. Not a lot of specials when I came but generally they have good deals.
Total reviews rating 4.2
157 Reviews for Popeyes Louisiana Kitchen 2023:
Review №1
2020-02-27Had a great experience in this place .The food came rapidly and the service is just awesome. Prices are affordable. Ordering is easy at this little shop, and the cashier is friendly. Good food for the buck, though seating in-house is scarce. The chicken’s crispiness is refreshing and not every restaurant can successfully achieve this effect. Neither wi-fi not bathroom but fast cleaning on the table.
Review №2
2019-02-25Fantastic 👍 meal, especially when it comes to value for your dollar. The place is small but they make it seem roomy somehow. The place was clean, garbage containers were cleared of trash plus it wasnt busy when I entered. I place my order that made fresh in under four minutes. Alas, I was planning on giving them 5-Stars when I noticed I didnt get the second biscuit 🤭, I purchased. I should have checked it prior to leaving but I had minutes to get back to work. I cant wait to try their chicken next.🤤🤤🤤🤤🤤
Review №3
2020-01-20Always great customer service. Everyones always really nice and friendly.Finally tried the chicken sandwiches and they were delicious, ordered both the classic and spicy, very crispy and juicy and Im glad theyre not using the typical fast food buns. They look like potato rolls but who knows. Would order again but still a fan of their regular chicken wings first.
Review №4
2018-03-04Who doesnt like Popeyes?!?! This was a much anticipated opening for the neighborhood since Oct. 2017, when the sign was revealed. Took over 4 months to open, and it did not disappoint!!Who can say no to crispy, delcious fried chicken ?!?!
Review №5
2022-02-06Clean and friendly store. This is not the closest location to me, but I continue to go back for the past few years because of the great customer service. For instance, if the crew member notices that the pieces are smaller in size than usual, theyll give me an extra piece to compensate. They didnt have to do it, but I greatly appreciate the effort. This doesnt just happens to me as I noticed the lady who ordered after me also received the same courteous treatment. Will continue to support.
Review №6
2022-05-03Pretty much what you would expect from a well run fast food chain. Fast service and food fresh from the fryer. Not much more I could ask for other than the place being a bit more clean.
Review №7
2022-08-09OMGGG THIS FOOD IS HEAVEN🥺🥺🥺🥺🥺🥹🥹🥹THE FOOD MELTS IN MY MOUTH ITSSSS SOOOOOOOOOOOOOOOOOOOOO HEAVENLY 🥺🥺🥺🥺🥺🫶🏻🫶🏻🥹🥹🥹🥹🥹♥️♥️
Review №8
2022-01-14Ordered through uber eats always reliable. Order came hot and all sauces utensils came. My parents always order from this location and they never had a missing item. This popeyes is the best hands down.
Review №9
2021-08-17Service here is great! The guy (I think he’s the manager) that always takes my orders is very polite and serves me very fast. Thank you, food is good too
Review №10
2018-04-04Very clean place. The food actually taste good