No-contact delivery
Yes
Popeyes Louisiana Kitchen in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Service options
Delivery
Yes
Takeaway
Yes
Dine-in
Yes
Health and safety
Mask required
Yes
Highlights
Fast service
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Wheelchair-accessible car park
No
Offerings
Comfort food
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Small plates
Yes
Dining options
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Tourists
Yes
University students
Yes
Planning
Usually a wait
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 718-630-5575
Site: https://www.popeyes.com/store-lo...
Site: https://www.popeyes.com/store-lo...
Opening hours
- Monday:10:30AM–10PM
- Tuesday:10:30AM–10PM
- Wednesday:10:30AM–10PM
- Thursday:10:30AM–10PM
- Friday:10:30AM–11PM
- Saturday:10:30AM–11PM
- Sunday:10:30AM–10PM
Popeyes Louisiana Kitchen in other cities:
Comments (199)
If I could give 0 stars I would. I never write reviews, but the customer service and professionalism from both the website specialist and this locations employees is truly lacking. I ordered from the Popeyes website, I get an email saying that the order was cancelled, but another one after saying that it got processed. So, me thinking that it was an error, I call THIS LOCATION (since its the one that was assigned to my order) and I give them my name and order number, they tell me that the order was processed and it was being done. 30 minutes pass, I call again and give them the information AGAIN and they tell me that they were waiting for a driver to pick up the order. Another 40 minutes pass, I CALL AGAIN. They tell me my order was cancelled........... After 1 HOUR AND 40 MINUTES and $50 taken from me. There needs to be a way where both employees and the website can communicate appropriately so there arent employees lying to customers saying that their order is on its way when in reality it wasnt. 3 different employees, 2 lied and said the order was on its way, the last one said it was cancelled and proceeded to HANG UP THE PHONE instead of working the situation out. Truly a waste of my time, I wouldnt recommend ever ordering from the website if assigned to this location EVER.
The Pakistani workers are really respectful and they serve you warmly but some African American work there talking badly especially the young onesI wish that management of the store reconsider hiring some of the people they currently work for. Thank you
The food is okay, and normally I have a high tolerance for bad service, but this place can get really bad. They never NEVER answer the phone. I dont even know why they bother listing a phone number. The food can be slow, and you should check your bag before you leave.
Food’s delicious but the quantity is definitely lacking as compared to other Popeyes locations. Their mash is hardly even half full.
It seems like Popeyes quality has gone down here, since the chicken tenders essentially were deep battered gristle.
Employees attitude is very bad, especially the women picking up calls.
Wrong order and also the takeout bag…
40 minutes, $15 an hour, all so they can completely mess up your order. Didnt even get straws for the drinks. Keep up the good work
Here’s my list of issues1. I ordered my meal online and they didn’t even know about it2. I had to wait for my meal way passed the time I scheduled to pick it up. I asked for it at a certain time because I needed it at that time.3. The person at the counter couldn’t communicate with me well enough to tell me what was going on instead just tells me to waitRude and inefficient staff. They took the efficiency and ease out of ordering ahead. What’s the point of ordering ahead if I have to wait 25 minutes to get me food after the pick up time? This isnt the only time this has happened so be mindful of the issues before you order thereUpdate: The chicken is really good though
Food is good...bad service....25 min waiting x my order.......and they gave me my order incomplete........make sure to check your foods contents before you leave............should have responsible employees.....they need to do their job and
Every time I order online or walk in store to this location, it’s a problem. They consistently get my order wrong. They’re not friendly. Even when you do mobile order, no one is calling out numbers or names. The pieces are usually overcooked and the biscuits are old. For all the special offers and free delivery, it isn’t worth it! Not if you’re looking for a good chicken dinner. I’ve never had any issues at Popeyes restaurants before, but this location is the worst. If anything, try a neighboring location. It’s not clean in there either, and I don’t know if that’s a Burger King issue or not. Either way, there are plenty nearby restaurants, including a KFC not too far away, if you want to get your money’s worth. Never again!
They were very nice and great service and quick
This location is horrid. Can’t get an order correct to save their lives. Most chicken sandwiches are inedible due to woody breast. The workers here simply don’t care.
Ordered all dark meats, and he gave me these
This Popeye location is unsanitary. The worker who prepared my food has poor hygiene. He touched cash money then prepared my food without any gloves or washing his hands. I would like to see the workers take more precautions since covid is still present.
Absolutely horrible. This was my first time in Popeyes to buy a family meal. The man was not helpful at all, could not answer a single question, and started SCREAMING at me! Also, I was just asking what kind of chicken came with the meal.The chicken looked great, but I have no idea how it is. Screaming OK thank you bye, is not an appropriate answer to what kind of chicken comes with the meal?Just go somewhere else.
Best chicken burger ever. My first time in Popeyes. Always thought they only have fry chicken until I accidentally walked in. I actually wanted to go burger king and realized popeyes was next to it and they were connected to each other. Then I decided to take a look and gave it a try.Burger is bigger, and quality is much better than other fast food chain store. Chicken is crispy and bread is not soggy like in the other store. Many options of sides I get to choose from. Counter service is friendly. The place is clean. And lights are dimmer, I like the environment.Overall it was a great experience. Will definitely go again next week.
The worst Popeyes of NYC. Customer service is unacceptable!
Put a Mobile order at 7:20pm. Gave a little time before I headed out. Arrived asked if order 85 was being worked on, got confirmation. They started working on my order at 8:00pm. Ended up getting my order at 8:15. Waited almost a full hour for 1 order!
This the location on 5th Ave in Bay Ridge Brooklyn, btw 86/85th streets. The time was around 8:10pm and there was a 10 minute wait for a cinnamon pie, which I declined to wait for. The chicken sandwich was ready, but there were no napkins in the bag or anywhere near the tables or condiment sections. I was not asked if I wanted any sauce for the sandwich, hence my rating. Needs improvement.
The night crew is VERY DISRESPECTFUL. The 2 clowns that are at the front counter are VERY unprofessional . First of all when you are working you are not supposed to speak other languages unless you are speaking with a costumer. I believe they were speaking Arabic. Then top top things of they mocked me when I said no pickle.I will NEVER spend my money at this popeye.Those 2 clowns need to get FIRED.
Over cook. Dead meats. Hard to bite. All the problems from the pics.
I ordered a spicy tenders meal and waited over 20 minutes for it. They said it would take full cooking time and I said that was fine(at least I knew Id get fresh food that way.) I see tenders come up and go out and the manager comes out and tells me its going to be the full cooking time again and walks away,no apology or anything. After seeing people who ordered before me and after me getting their food but Im the only one told I have to wait again, is ridiculous among other words Id like to use but wont.
I went to this Popeyes tonight after placing an online order for a regular chicken sandwich. After talking to the server and informing her that I’m waiting for mobile order 02, she walked away and ignored me for about 10 minutes. I spoke to her again and all of a sudden she tells me that they don’t accept mobile orders, and said that she will bring the managed out to talk to me. After waiting another 10 minutes the manager comes out and tells me to contact my bank and ask them to cancel the transaction because they don’t accept mobile orders. And after waiting 20 in the store the manager rudely informs me that if I want to order a chicken sandwich I will have to stand in like and re do the whole process. I left the store and contacted my bank only for the bank to tell me that they only way to cancel the transaction at this point is for the store to do it. Or I would have to wait for the transaction to post to my credit card then I would dispute it then the bank will launch an investigation. I will never be eating here again, and if I can give the store zero stars I will. Worst management system ever and the workers are extremely disrespectful to customers.Update !! It’s been 3 weeks and my bank is unable refund me the money, and now I have to go through a whole dispute process because of their trashy customer service.
This Popeyes is terrible; the employees are rude and even if you place a mobile order you still have to wait in line and place the order again. Completely defeating the purpose of mobile ordering. Avoid this one completely, you’ll save more time driving or even walking to the other Popeyes in Bay Parkway.
The chicken was very good but the bread was soggy. I like soggy bread as much as I like soggy socks.
Workers seem to be untrained by management because they cannot get orders out on time. Waited through 10+ orders (~20 min) to get two pre-made chicken sandwiches under the lamp.One sandwich came in a BK wrapper. The recipe for the sandwich says each contains three pickles. Both sandwiches came with only one pickle.Every time there just seems to be a problem that stems from the poor management. Orders are not sorted well, they cut corners on peoples food, they dont tell customers about deals, and the managers on duty do nothing to get orders out faster; they just love working the registers.Unfortunately, this is more a review of the location than the chain, as it should be. Popeyes locations elsewhere are so much better. This place needs to step up.
Costumers need to chill... while I was there, a customer gave all the employees attitude. Its a long wait but the costumers are the ones that made me the most uncomfortable. The chicken sandwich was worth it. I wish the employees the best of luck!
The place is decent they share space with the Burger King next door. The staff is okay. There food is not fresh but edible and the chicken tend to be dry. I prefer the only on 7th ave and 61st . The tables are not really clean. The soda machines run out of soda quick and options become limited.Sometimes the lines are really long and the wait turns to 15 min wait for a fast food place. They are stingy w/ asking for extra sauce and will charge you extra for it.
Great chicken sandwich , everything else is trash
Today I ordered some food from popeyes for my 10years old son.the chicken tender wasn’t cooked properly, coleslaw had some kind of foul smell.The fries and the biscuits was good.
Definitely reliable chicken combos available here. Theres not much to complain about except for the occasional customers who frequent the restaurant. Outside of that, they do offer a good product. Their counterpart that they co-locate with (Burger King) has serious issues on all fronts. Ample seating at most hours. If tables are full during peak hours, the second floor is a good option, as there is more seating and another bathroom.
Terrible experience, just like all the other one-star reviews. I should’ve read these before ordering. Overcooked and recooked chicken tenders, missing an item from my delivery and the chicken made me sick.
This Popeyes is absolutely disgraceful, I would give it no starts but that is not an option. The staff is incompetent, especially the manager. The food is either overcooked and hard, or undercooked and soggy. A simple order could not get completed properly. The phone number is off the hook, and the customer service is terrible. When they mess up your order, they have an attitude as if it was your fault. Dont waste your time cause service is slow, dont waste your money, atleast not at this location.
Staff was great. Look of the place, not ideal.
WORST STAFF EVER! I would give a Negative rating if I can. Staff was rude and the store isn’t clean at all. Staff was giving attitude to customer. Honestly go home if you don’t want to work. AVOID this place !!!!!!!!!!
The food is stale, and you can’t even choose the parts of the chicken you want. And what’s even worse, the supervisors deliver poor customer service.
I placed an order for a mobile pick up and waited 30 minutes for my dinner. Once my number was called they told me that they dont accept mobile orders any longer but it the option was available on the website.Not only did I get charged, I wasted my time waiting for it that I will never get back. Instead of popeyes refunding my money they told me I have to call my credit card company and cancel the order. Why do I have to use more of my time to get my money back for something that I never received as well as waste my time? Instead, why doesnt the store manager contact popeyes corporate to remove the service?
After 17 days at home cooking, I was dreaming about some fríes from Popeyes so I ordered a combo meal, and guess what! Everything came except the fries. I was really mad because no one answered the phone in the store and Door Dash didn’t know what happened.
This is my neighborhood Popeyes weve eaten there so many time but last Sat 7/3/20 after ordering my food and there were no signs they said I couldnt use my debt Card to pay. I wonder why🤔🤔🤔🤔🤔🤔🤔 They lost a customer and I went to Mc Donalds. Where is the sign??? Where was the manger????
Cant go wrong with some Popeyes. I bought my kids the kids meal. They loved it, but it doesnt come with a biscuit. Next time Ill buy a couple on the side!
I had that new chicken sandwich and it was very enjoyable. But if you dont like mayo, you must ask for the plain one. The spicy is a mayo based sauce. Soo for me mayo stopped any chance of me eating the spicy chicken. But the plain was actually just fine with no sauce or any sort of condiment..
They refused to serve me because I didnt have my vaccination card, not to dine in but refuse to serve me at all. Just horrible
Where to start?!? When fast-food isnt? I know this place though not well. Came in today and theyd moved their amazing Coke-cola freestyle soda fountain behind the counter - clearly customers were abusing it. Took a wee while to get my order and the woman in front of me was complaining about how long the wait was. Then she went up and proceeded to take forever and complained that her kids dont eat legs so no legs only big pieces (welcome to New York City folks!). I placed my order for 2 spicy pieces and two biscuits and lemonade. Which lemonade I was asked? The one thats boldly advertised on the machine right in front of you, to stay please. I got my order but had to remind her it was spicy and even though I said to stay they bagged it. Then I was told that I the lemonade I wanted was more money and I said I told her I wanted this one and I tapped on the glass of the fountain machine. Ok I get my food, no issue. We not done though. A woman in the store w 3 kids and I guess her husband who bailed early, not really supervising her kids on completely barefooted one hoping over the back of the seat to get out and the cutest little one just meandering around the store. Little cute one sits on the seat and this pisses and it just streams all over and onto the floor. Mom exclaim something in Arabic and cleans up quick like and tells someone that theres a mess. Guy comes to clean and doesnt a whack job until I tell him what really happened. Overall, the big challenge here is the people, prob mostly the customers and they havent figured out how to manage that. It gets a 2 because that chicken and biscuit and the lemonade was pretty slamming!
Been here in Bay Ridge for a long time with positive greeting and nice staffs providing orders in time and with warm chicken and other type of foods, they have deals they are great for groups. Sometimes they need to clean the table because some customers dont know how to clean themselves up
Food was as expected, actually very hot so very fresh. Only thing bringing it down is I asked for just one small cup of water and was told they dont have any when the drink machine has a water button. Trying to get a sale vs a simple drink seems pretty pretty....
I ordered a chicken sandwich on the Popeyes App only for the restaurant to tell me that they dont accept mobile orders. They then refused to refund me and asked me to call my bank to dispute the charge if I want a refund. Very shady business practices (especially since they choose to allow mobile ordering) and poor costumer service. I would avoid.
Purchased a $5 deal boneless wings box and was very delighted to receive ten chicken morsels with the side of fries and biscuit. This was not what Id expected. Further they were chunks of chicken. A deal well worth the $5.
Crispy chicken tender and good customer service
Presentation & preparation of the food is nice but, they sold me spoiled & burned Cajun rice. It smelled awful as well. Please check your food before leaving the store. In my case I had no choice because I’ve ordered take out from uber eats.
They have specials and dont suggest them to there customers. Show appreciation for the customers. Paid more more less. Other establishments would suggest the deal in order to make customer happier and save them money..
I waited 25 minutes for a chicken sandwich and 5 boneless chicken wings. I was order number 33 and was served after number 49!!! The manager wasnt even apologetic. Could have thrown in a few extra chicken wings for my trouble!
Came in to order, turns out no one is at work
The chicken was not fresh it seems it was on shelves for long time I could tell coz i used to work in a fried chicken place, and the worst the drinks machine was broken all the drinks was tasteless and more watery than anything. The worst Popeyes I have ever been.
New staff and management are slow, disrespectful and will mess up your order after you finally get it! Avoid!!!
The cashier got the order of the person 4 people infront of me and it ground their entire operation to a halt during the dinner time rush. This place is poorly run and the workers make up the rules on how they service their customers wildly.
Ordered a large coleslaw and it turned out it was spoiled. Asked for a refund and the people there were not too helpful. They even asked me to wait for 10 mins in order to give me a refund without an apology.
Today 8/3/2020 at 7:30 I went to pick up an order and i saw and employee coming to the front to talk another guy I guess his manager, he had gloves on and I saw him touching his nose and fixing his hat, then he went back to do the orders and didn’t even change his gloves,
Horrible service, very slow staff, they all seem slow in the head.
Nice staff fresh food. Quick bit and good to go.
The food is consistent, and the new chicken sandwich is great (until it sold out). But the staff are always overwhelmed and a touch confused. Be patient.
Popeyes I was very nice people take care of your order do they have social distancing Im going to 86th Street in Brooklyn chicken Enterprise I got there a very tasty well season very clean I recommend I give them 5 stars
Cold, over cooked, shrimps were tiny all batter and still had the tail on. Do not buy the shrimps. Overload on cold fries as well.
Fried chicken. Very healthy for you. Eat as much was possible 😋. Very clean run and employees are nice. Fried apple pies are also very healthy. Chickens are apparently turkey-sized now too.
Ordered 3 chicken sandwich for the family, but only received two, tried to call them, online support is unavailable, and no one picks up the phone, One of the sandwich was made with two pieces of the bottom bread, nasty service.
We had to wait for our order and people who came after us got their food before us. When it was suggested that the staff should tell us we have to wait longer than 20 min for our food we were ignored and the young woman cut her eyes at us. Have no plans to return to this establishment again
Always go at the time fresh chicken is being cooked. Never go when they just opened you will get leftover refried chicken. Best time 2p.m
The worst customer service in New York plus they put small prices on purpose just because they’re not in a good mood
Excellent service. The indian guy at the counter even recommended us stuff with was delicious and also saved us some money by suggesting meals.
Cleanliness is poor and the workers are disgusting
This is the other half of Burger King. Popeyes offers some great deals on chicken. You can get a whole box for about $10. The edge they have over KFC is that you get honey and hot sauce here. This location is a little stingy and you have to ask for all the packets.
Bad management. 30mins just for a sandwich. Delivery drivers should not come here.
You cant go wrong. Two piece and a biscuit with fries. Or the chicken sandwich.
The chicken tastes fine. The lines are usually too long. Usually understaffed. Management and owner are indifferent. Saw a roach on the wall once.
Bathroom was out of service with no changing table. Employee in charge of cleaning tables was impolite refusing to give us a cup for serving some water for our kids. Hopefully Im not coming back to that place.
What boggles my mind is how this location is in a busy shopping area and Popeyes has only 2 ppl working there. It is 130pm so its not a lunch rush . Crazy
You want to enjoy it, but you cannot, as twice Ive gone there and the food isnt fresh.
Saying there busy when there is no one there been waiting 2 hours for my food
I love their classic chicken sandwich. The seating area is always clean. Friendly staff.
Fresh fried chicken everytime! 12 minute wait for fresh batch of chicken.. but Definitely worth the wait!
I like to eat popeyes but when I ordered rice and bean with bacon I was asked 3 times if I was a Moslem, which I felt very unhappy about. The place is 100% Pakistanis, what happened to equal opportunity?
No spicy chicken, they will give you hot sauce instead quite different with other store, would never go again............
Long waiting time. I don’t know why you have the online order when it’s not gonna be ready by the promised time.
Food is great and I eat it almost all the time here. Food even better right when its made.
I had their burger chicken today but it was done for a long time and was then not crispy. It was terrible and not fresh. I was expecting a lot and was disappointed. Will not go back again.
The cashier made things totally confusing and a longer wait. They also got my order totally wrong and I didnt find out until I got home
Popeyes Louisiana is my favorite chicken place I 💘 love the red beans an rice you cant go wrong with the 🍟 fries
Great customer service. Although they somehow forgot my order, the moment the other cashier realized that she made it her priority.
Chicken tenders, thigh & drumsticks had an off taste, workers seemed incompetent, and a lot of very out-of-it strange characters just sitting around inside.
I went to get chicken strips and one was still frozen on the inside and another was over cooked. My last time eating Popeyes!
My son and love popeyes. They have some great $5. deals...but they bang you out for a soda.
The fried chicken comes with feathers! Disgusting!
Customer service was great and there chicken sandwich!
The worst place to eat your dumb if you go there the workers can’t even comprehend what you say don’t know how they got hired. DONT GO PLEASE GO TO MCDONALDS. Even if your are starving go somewhere else
Its a nice food and good ppl but I always have to wait for the order 15 minutes
Worst Popeyes ever. Very unorganized. Un friendly. Never coming to this location.
Not a fast food fan, but the Fry chicken was delicious! Hungry a place for a quick bite!😊
Good place for a quick bite to eat. The chicken sandwiches are the best.
Good service but one of my chicken breast was bleeding when I rip a piece off
They take forever, slower service than in a diner, the place isnt fast food, its as slow-as-a-bloody-snail food.
Terrible at taking orders, not following the ticket and distributing the wrong order to customers.
I came here to order a five dollar box service was excellent and very fast and productive managers and employees corresponded well and work beautifully together
I hated waiting for my food at another popeyes I only had to wait while I only waited about 5 minutes at another popeyes. Need more workers
Bad customer service. Serious attitude problem. Food is just okay
They start closing half hour early and essentially throw everything out so you have no options.
Food is good, service sucks and place is really dirty.
I worked here and the chicken is bomb
Very slow staff, there was a huge queue to wait for my order, I waited an hour
Terrible costumer service, waited 30 min for a simple order, untrained employees
Super long wating lines were short but they take a long time to get your order out
I call and call the number, no answer. I had every a few times and every time they forget something. There is never a response or refund.
Decent fast food hereEmployees are not friendly
Clean, well lit, food is always fresh. Great deals on meals.
Great chicken, red beans and rice & coleslaw were wonderful.
Chicken isnt hot already. Probably no one buy anything from here for a whole day.
I guess Popeyes does better...When I went it wasnt great..May be due to rush...
Very good customer service and good quality food
Worst food everrerr second time order and the food not cooked in both times 👎👎👎👎👎👎😑
Place sure needs more management power.Always had to wait for longtime..
Omg this food is so good and crunchy..im such a foodie..lol...😃😃
This restaurant has gone downhill. Long lines, slow and rude employees. Avoid at all costs.
Sevice is very very good food is fresh and hot ive a good experience of this popeyes i love this popesyes!!!!!
Mostly busy. But its still much better than Subways.
New chiken sanwich was way better then chickfilla hands down
Found a piece of plastic in cajan rice an the boneless chicken tastes like rubber worst popeyes ever
Its crowded and depending on who you get to serve you the meal will either be fresh or stale.
Unprofessional staff, telling you to wait for 5 minutes, and after you wait 20 minutes they will say the same “ another 5 minutes”
Gave me burger king instead of Popeyes I order a bucket of frychicken and got 3.49 instead please I want a full refund
Its always clean and food is delicious
Chicken is not well cooked and French fries are not crunchy
Cant go wrong with a Popeyes Chicken sandwich
Ordered coleslaw with my order on seamless and it is missing!
Too many school kids hangout there in bay ridge after school taking up seating for buying customers
The food is excellent. Service not that good.
Chicken sandwich extra pickles Ill do anything for!!!
Fast and friendly exactly what was needed in a popeyes around me
Very slow
Their cashier needs to be changed. God knows how she even manage to take order
*Drooool* Popeyes is always great.
Took a long time to be served team looked exhausted
Food is good staff is friendly
Even Mild Chicken Was Too Spicy
Its the worst one I went too
Terrible! Chicken was old, trying to convince me other wise!
Great spicy chicken great mashed potatoes
Not bad...service very good!
Love popeyes fried chicken!
Great service made sure i was good
Great Taste .. Deserves the Wait.😉
The chicken and not to bad with the crouds here.
Taking too long for the order to come out
Worst popeyes ive ever been to.
Best chain fired chicken
Sorry last time Im going there . It seems they dont know what they are doing. Again sorry but!!!!!
Good as Popeyes, just little slow
My favorite place for fried chicken
Excellent service very friendly owners
The food is always great.
Your checken works for me.5 STARS and up
Good customer service and military friendly
Great PL, clean y safe area
$5 box trade 2 chickens for fries & a biscuit
Chicken is always consistently good
The employees are VERY rude. EXTREMELY RUDE.
Good fast food with a smile
Freindly STaff, Clean Place , GOOD Food
Nice place, delicious food
What can I say? I love the Big Box
Smallest pieces of chicken Ive ever seen.
The food is always fre
Good spycy chicken and Shrimp
The popeyes were i live its horrible
Very rude Hindu people.
Its good
Good
Excellent fried chicken
Fast and good! Mmmm..
Louisiana fast, crispy and spicy.
Is good fried chicken
Very nice
Thier chicken sandwich was to die for
Fast service helpful people
The most addictive place, delicious
Good service good prices
Dry chicken Everytime I go.
Good food
Too spicy food
Good food
God, I love Popeyes.
Total reviews rating 3.5
199 Reviews for Popeyes Louisiana Kitchen 2023:
Review №1
2021-08-30I wish I could honestly give this place 0 stars. This place has the worst service ever, I was looking at the menu looking to see what to order and the cashier was so impatient and had the worst attitude. While I was waiting in line for my order, one of the other customers came up to the cashier and had said that she ordered fries. The same cashier showing me attitude was giving attitude to the other customer saying how she never heard her ask for fries. When I got my order I asked for two sprites, the same cashier who did my order gave me one sprite and another coca cola, I just let it go but when me and my cousin to a sip from our drinks it tasted like it contained lemonade (as if someone put lemonade in the cups first and then just poured it out). Not only that but I FOUND A HAIR IN MY CHICKEN. They didnt even include the biscuit in my combo. The place is absolutely disgusting, the floors were sticking, and there was multiple filled garbage bags in the corner of the restaurant. Also when I asked for sauce in Burger King (which is connected to Popeyes) I had to pay 25 cents! 25 cents!!!! Over just buffalo sauce!!!! I could get that any where else for free!!!! Worst. Fast. Food. Restaurant. Ive. Ever. Been. To!!!! Never coming back here again, and i hope you wont either.
Review №2
2022-04-06THE CHICKEN THEY GAVE ME LITERALLY FELT LIKE CHEWING ROCKS. The chicken was black and looked 2 weeks old. I always order spicy chicken tenders and they always come in black and old and when u chew it... it feels like you are chewing on a rock. START GIVING OUT FRESH SOFT AND ACTUALLY SPICY CHICKEN!And its ridiculous to charge extra for more sauce. Its a dumb business idea because that makes customers not want to pay.The only good thing they have that actually good is the biscuits and fries.
Review №3
2022-05-27For a sandwich i waited 22 minutes popeyes supposed to be fast food if you don’t have ready things for sandvic just say it will be late 22 minutes makes 13$ woth my hourly salary I spent 13$ for sandvic so total bs better manager needed
Review №4
2021-12-05Saturday December 3rd, they missed chicken sandwich in my order and the chicken we got was raw.
Review №5
2022-05-20I was trying to place an order for this place, and the cashier was ignoring me and pretending I was not there. I wasted 15 mins out of my 30 mins break and didnt even eat from here. Never going to this popeyes again!
Review №6
2021-11-06I ordered on the app, order #2...im a very patient person but when I saw they were already helping order #21 I had to say something on top of which I saw half my order just sitting there. Also thanks for using gloves but also touching absolutely everything else with the same gloves, picking up their pants, things they were throwing out...not cool I am grateful I only ordered things they didnt need to actually touch not even the liner paper for the box. Sucks NC I love the food! Maybe Ill try again on a different day and time.
Review №7
2021-08-02Hands down one of the lousiest location known to mankind. This location shares a spot with BK (I believe). I came here to get some dinner and the experience was enough to make me never want to come back here again. The lines were incredibly long and even though indoor dining was allowed when I went, they had no where to sit or even wait for my order.At this location something is always down or not working. When I went, their credit card machine was down and they ran out of fries. After waiting on line for 40 minutes and waiting for another 30 minutes for food, it made me question their definition of fast food. The cashiers were incredibly rude and aggressive. I asked for sauce for my shrimp and tenders and was told it was 25 cents even though I didnt get any. The customer before me got extra sauces for free and kindly offered me one since I didnt want to break a $20 bill for one sauce. I passed on their offer but, it was nice of them. Its just annoying that they are stuck on some of their policies for some people but, not everyone.
Review №8
2021-12-201 star is generous. Its a miracle this place is still open. The service is terrible, the restaurant is consistently dirty, and it takes 20 minutes to get a chicken sandwich. They actually tell you this when you order, perhaps to dissuade you. Cmon do better.
Review №9
2021-10-06M, 29Received the wrong order. Was told to return to store next day since store was closing. Returned to the store and was told since I ordered via app (even though it was pickup through their own application) that I have to request a refund and my order cant be replaced. I didnt have enough money to place a new order so I have to wait until my order is refunded fully now (that policy blows my mind) . Overall poor service. Not only did I not get my items, but they werent even replaced.
Review №10
2021-12-04This is the most disgusting location ever I see!! Very careless and rude employees . I order 4 pieces & the employees who work there gave me only 3 pieces. Another day I order 4 spicy chicken & the employees gave me not spicy & very dried , when I talk to them , they said this is what available!! We don’t have spicy!!They always do bad things to stop people coming to this store.. the employees are very disrespectful