Popeyes Louisiana Kitchen in Brooklyn
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Brooklyn, Kings County, New York, US
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Site: https://www.popeyes.com/store-lo...
- Monday:10AM–3AM
- Tuesday:10AM–3AM
- Wednesday:10AM–3AM
- Thursday:10AM–3AM
- Friday:10AM–4AM
- Saturday:10AM–4AM
- Sunday:10AM–3AM
Popeyes Louisiana Kitchen in other cities:
I was disappointed that the food wasnt hot but Luke warm and the tenders was dry and crisp. The drys was hot either. They had one cashier at the register. If thats the case, at least have someone prepping the orders while she rings the food. She had to stop to prepare the meal. Wish they had better customer service.
How difficult is it to take an order I speak perfect English they just dont understand English... I asked for a 12 piece box chicken only no wings mild...seems simple enough so why are there wings in the box...advice listen do your job and read what you put on the screen
Waited for my order more than 20 mins and the girl told me to wait 4 minutes because they dont have no tenders after waiting the time she came back and told me they forgot to drop the tenders so I should wait again. And they way she was saying it like she has no urgency about work and care about my time. Really bad customer service. Manger should talk to the employee
I’m trying to contact this location the answer machine does not allow you to leave a message . No one answers the phone ever. I’m going to leave my message here . Someone spray painted the name TONEY with a star over three or four years ago. It will take a $10 or $15 can paint just to go over it please do. I’m tired of looking at it . CEO owner please take a look at this review. Who is Toney ?
I came there at 2:30 Am and they should close at 3:00 am, they dont have nothing to serve the costumer though. No fried chicken . Too many costumers come they dont find nothing. Wheres the management?!!!!I like Popeyes fried chicken 🍗 because they have a good recipe but now I go to Texas fried Chicken because they are more respectful about the time and everything is available
I am a lover of the home made ice tea when in to the popeyes on Fulton and Franklin to get the 1 gallon tea apparantly they was out and the girl said to me wait I will get more she went to the back and came back out with a 1 gallon ice tea when I got home to open the tea it tasted like water like if she just added water and sugar knowing me I know how it should taste! not like that because I buy it all the time, I took it back for a refund, it was just that clerk that did that, but the ice tea is the best, will still buy but not from that popeyes
The staff didnt give me a receipt showing details of purchase transaction and the charge to the debit card. The manager tried but couldnt solve the problem for some reason. While waiting for my receipt, another customer next in line wanted me to move out of the line even though there was another open register. I refused since my receipt was not issued. The customer became quite irritated and wanted to start a fight. The manager did not even bother that my personal safety was in danger and neither did the other customers in the line. The receipt could not be issued and neither a refund to my card . I returned the items and the manager gave me a cash refund. I had him sign on a piece of paper that my card was charged the exact amount of the refund. Terrible experience.
The Chicken Sandwiches were EXCELLENT!! The Staten Island Locations need to learn how to season their sandwiches the same way, as the Brooklyn Locations we have visited. DEFINITELY MORE FLAVORFUL. We read the negative reviews after the fact - and the experience the other night was truly positive. Keep up the Good Work!! Everyone has to decide for themselves.
These employees are so great and I really want them to know that. I always order from postmates and my food is always great. It really makes my day after working. I cant believe there are people actually complaining in the reviews during a pandemic. Their lives matter more than your food, calm down.
The chicken and sandwiches are always fresh but wait is long and if you order on the app more often than not the order is wrong or missing items or just as annoying in my experience ( twice) , staff have not noticed the order so you have to wait on line and then wait again for the food to be prepared
The Popeyes staff at this location is incompetent. I told them I want 4 pice spicy wings and I was the only person ordering. The staff gave me 1 wing and thighs and stuff like that. I don’t understand how hard is it to follow simple orders to make sure your customers is satisfied. I also don’t understand how hard is it to listen to one simple order. It’s like the order goes through one ear and out the other because the staff at this location basically do what they want even when you’ll tell them something so specific even a child could comprehend. The owner at this location should consider doing more strict evaluations of their staff and the service that they provide. This is unacceptable.The name of this host is: Nicolas
Its usually kept pretty clean and service is always fast. Spicy chicken is never ready and there is always a wait for it. Theres always, always, always someone begging for money at the entrance, outside the entrance or at one of the tables and its annoying as hell. I recently purchased a spicy chicken sandwich and had to wait 10 minutes of course. The sandwich was the absolute best thing Ive ever eaten there. It was perfectly cooked, perfectly seasoned and extra spicy. The bun was toasted perfectly and the sauce is what makes the sandwich. My sandwich looked and tasted like the ones in a commercial. I went back the next day and purchased 2 more. The bread tasted like rubber, the chicken was warm and I actually had to go home and make my own sauce because there was a half a teaspoon of sauce on the sandwich. The other sandwich I bought tasted and was prepared the same way. So that pretty much ruined my experience there and I dont care for the sandwich anymore.
They never answered the phone after me calling over 15 times. I ordered spicy and of course they gave me mild chicken which I hate. A simple phone call to the customer stating theres no spicy would have been fine or if they picked up the phone. I could have ordered from a different location.
Idk why I gave yall a star first of all I order my first time gettin popeye through a damn app seamless and I got the family meal 8pcs of chicken can u believe ALL 8PCS OF CHICKEN WAS MISSING HOW CAN YOU MISS THAT...THATS THE MAIN IMPORTANT MEAL THE CHICKEN THAT WAS SOOO GHETTO AND UNPROFESSIONAL I DESERVE ALL MY MONEY BACK AND I WILL REPORT YALL...
THE FOOD IS NOT THAT GOOD!! TOO LONG OF A WAIT TO ORDER. MY LAST VISIT WAS A DISASTER!!! MY FOOD WAS EVERYTHING I DIDNT ORDER, INCLUDING NO BISCUITS. THE YOUNG LADY WAS VERY NICE, BUT, INCOMPATENT. I WAS GIVEN THIGHS FOR BREAST. CONVENIENT LOCATION, NOT HIGHLY RECOMMENDED. BWAY & HALSEY ST, BETTER FOOD
Despite it being in a poorer neighborhood, the staff makes an effort to keep the place tidy.They are punctual with requests & the customers move at a mild pace. The order was as expected but the quality is questionable. Mainly the biscuits & a couple wings. Cant complain; i could have gone to another popeyes, but to each their own.
The young man (dark skin, about 5’9” -5’11”, rounder face, behind the counter at about 10:00pm on Saturdays) behaved very inappropriately. He went to the back and wiped all the sauce off of both of my chicken sandwiches. And with a smirk on his face told me he gave me “extra sauce.” Truly really I gave no idea why he’d do this. I’m very disappointed with this location and will be back to make sure this guy gets some consequences for randomly disrespecting me like that. It was just so strange! Maybe it had been a long night for him? Idk. That’s just unacceptable, and super weird! Didn’t noticed until after I left the store that that’s what the smirk and emphasizes on “extra sauce” was all about. God Bless him, he’s so pathetic.
The manager was very rude yesterday . We was all waiting in line patient n quite . The manager ask us to step outside n the cold rain . You cant not be in a area with more than 10 ppl 6ft apart. When I try to explain that she was very rude n nasty. She responded Im not going to listen to you. Idk who she think she is but that not way you run or carry a business. Nor going to talk to me in such fashion or form thank you
I went to see what all the hype is about this chicken sandwich. The store was crowded and the wait was loooooooonnnng(Im too ashamed to disclose how long I waited to get this sandwich). If you are going to get the sandwich anytime soon, prepare yourself for the long lines and long wait time. The sandwich was good and I would get it again BUT I will not wait more than 5 minutes to get it. The bun does not get soggy, the meat is flavorful and its even better with the Mardi Gra Mustard Sauce.
The food isnt always fresh. Which for me is a problem if Im spending a decent amount at a franchise I would expect the best service they can provide. However that is not the case. Im sure that none of the employees would want half fresh and half old shrimp. And this is not the first time that this has been a problem at this location.
Hands down this is a better sandwich than that other chicken place. But this location was having a hard time getting it together. After asking for a Spicy chicken sandwich with extra pickles (and waiting 7 min) I recieved a chicken sandwich with a (1) pickle chip and no sauce. They told me there was no sauce and they they gave me a blackened ranch sauce cup on the side. So it was like a fun do it yourself craft project. That being said if I had ordered via uber eats or to-go and got my order home I probably would have been a bit more perturbed. But for a quick luchtime treat it was fine. Not my last trip to Popeyes but perhaps to this location.
My mom bought me and my sisters popyes after she came back from work. I ate the biscuit.the fries (even tho they were kinda dry) and the chicken. Now heres why im writing a bad review. I ate the chicken last bc eveything else is better. 30 mintues later my stomach started to hurt. I didnt think of it much but then it hurted even more. Next thing i knew i was on the toilet. Idk what was in the food but im suing.
Conveniently located one block from Kingston and Throop subway station, on Fulton street in Brooklyn, the food is fresh hot and good. Wait times are not unreasonable. You may encounter some poor fellow silently soliciting donations by playing door man. This is common, particularly at Popeyes restaurants in New York. While I understand the mans reasons his presence is always irritating. Popeyes should consider such bad for business since it leaves customers feeling the need to either give money they didnt intend to or deal with frustration or guilt in ignoring the man. More sensitive customers might simply decline to eat there just to avoid him. Otherwise no issues with this Popeyes and if you like Popeyes this one will meet your needs just fine.
Total reviews rating 3.9
199 Reviews for Popeyes Louisiana Kitchen 2023:
Review №1
2022-01-23They need to clean the space more. I keep on getting an old chicken. Too much breading that it makes the skin too hard.Update: 01/22/22They did cleaned the place better but, the chicken still the same. 🥴
Review №2
2022-03-02The employees are friendly and fast at getting what you order and try to keep the wait time as short as possible, you do get your moneys worth and they have great combo deals everyday. Highly recommend if your hungry and want something fast and hot, to go there
Review №3
2022-07-01Employee tried to gaslight me into thinking the combos don’t come with biscuits. when i asked him where my biscuit was he deadass said if i want a biscuit i can pay extra for it. if you hate me just say it but at least give me my biscuit 😭 maybe this is god’s sign for me to stop eating popeyes i’ve been eating it too much
Review №4
2022-06-13AWhile waiting for my order I witnesses the employee (with dustpan in hand) show a fully cooked and breaded rat to another employee and then dump it in the trash right next to the register! They both shreeked as did I. To make matters worse, the employee went and started making peoples orders! DO NOT EAT AT THIS LOCATION!!! Wish I could give zero stars. Disgusting location DO NOT EAT FROM HERE!
Review №5
2022-07-02When I say in and out like a robbery I dont mean literally I grabbed my orders I confirmed my orders and I drove off All is love I love coming to this place when it comes to deliveries Keep up the good job you guys
Review №6
2019-08-23I went to see what all the hype is about this chicken sandwich. The store was crowded and the wait was loooooooonnnng(Im too ashamed to disclose how long I waited to get this sandwich). If you are going to get the sandwich anytime soon, prepare yourself for the long lines and long wait time. The sandwich was good and I would get it again BUT I will not wait more than 5 minutes to get it. The bun does not get soggy, the meat is flavorful and its even better with the Mardi Gra Mustard Sauce.
Review №7
2022-02-14Ive been going to and getting delivery from this Popeyes for several years. The chicken sandwiches and fries have almost always been fresh and crispy, and ready right away.
Review №8
2022-02-14My experience was this popeyes located on fulton st the size of the portion was shocking, I ordered a two piece with mac and cheese the amount of mac and cheese they serve was VERY SMALL. I think they take and split the amount in half.
Review №9
2022-05-17Anybody that knows me knows I LIVE FOR POPEYES.. THIS LOCATION IS DEFINITELY MY GO TO. THE EMPLOYEES ARE BOMB AND ALWAYS DO THEIR BEST TO MAKE SURE EACH AND EVERY CUSTOMER IS SERVED..IT BE SO BUSY AT TIMES TOO. BUT WILL DEFINITELY RECOMMEND THIS LOCATION.
Review №10
2022-07-13100% customer service, they are the best I ever seen...Highly recommended