No-contact delivery
Yes
Popeyes Louisiana Kitchen in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Service options
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Comfort food
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Tourists
Yes
Planning
Usually a wait
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 718-221-1994
Site: https://www.popeyes.com/store-lo...
Site: https://www.popeyes.com/store-lo...
Opening hours
- Monday:10:30AM–11PM
- Tuesday:10:30AM–11PM
- Wednesday:10:30AM–11PM
- Thursday:10:30AM–11PM
- Friday:10:30AM–1AM
- Saturday:10:30AM–1AM
- Sunday:10:30AM–11PM
Popeyes Louisiana Kitchen in other cities:
Comments (199)
What ca i say.terrible service the cashier didnt even know how to charge my debit card. Service is so sad in most ny establishments. I call it like i see it. waited for 20 minutes for fast food. theyre quick to take your money then its a waiting game.i think that its the quality of employees and of course management. Its all in the interest of profits. As the old saying goes...you get what you pay for .after 23 minutes of waiting they still screwed up my order i was so frustrated that i kust left with the wrong items. I guess i can only get upset at myself for expecting more from a Popeyes in the ghetto.
Tiffany @ this location has the best customer service definitely will come back to this Popeyes!!
Food was amazing. One of the best I have tasted.
Confusing signage about offerings. My wife later explained to me the difference from the first sign at the drive thru entrance and the 2nd sign on the other side at the ordering window, but I believe the signs should have been better laid out to minimize any confusion. Food tasted good.
I al9get my food fresh and the location is always clean and the staff are very friendly
The service is really greatThank you for the best chicken
Food was fresh, staff brought the food to the parking lot so we didnt have to wait in the drive thru.
Very nice worker and the manager is very sweet and the food is amazing
Very good customer service and delicious and fresh food
Try the Mac and cheese, with the famous chicken sandwich! Yummy comfort food
I’m addicting to this chicken specifically from this storeIt’s amazing
Very expensive the old sandwich crispy is good very well done. The new one is extremely spicy eat your zone. The shrimp was hotter then they usually make them . Thank you for being there though i appreciate you all. God bless.😇
Good, fast food. They allow only 4 customers in the store at a time. Every Popeyes isnt the same...this is one of the better ones. Chicken was freshly fried. Fries were good. They have the BEST lemonade...they offer frozen and chilled.
I like to have my lunch every day from this place its the best popeyes
The drive-thru window had a long line, attesting to the quality/quantity of the food, but it moved pretty quickly. I opted to go inside this time, I usually use the drive-thru, and the place was bright and clean. I also noticed the precautions they took for social distancing and such. The food here is always good, I dont remember ever having a complaint. I will go out of my way to go to this location because of the quality of their food. There is a much closer location to me, but it doesnt compare to this one. The chicken portions/sizes are good, not like bite-size pieces, good size pieces! The staff is usually on point with getting the orders out in a timely manner, as well as polite. I would, and have, recommend this Atlantic Avenue/Ralph Ave location to anyone. I visited here on January 25 at around 7:15pm.
Great people working here and the manager is great , great customer service, thank you everyone.
This store is very clean and the food is always fresh
In my opinion Popeyes has the number one best fast food chicken around. Service is not always great. The redbeans and rice is always worth purchasing when you need to get the edge off of your hunger. Try them you wont be. Disappointed.
ALWAYS good food and customer service. Their pieces are of a good size, not small like a kids meal or somerhing. They almost always have better meal deals than other locations Ive visited. Their chicken is not hard or overcooked every time Ive visited. I go out of my way to the location on Atlantic Avenue and Ralph Ave because of these reasons.
Best Thing In Here Are The Spicy chicken Sandwich!!!!
Understand COVID-19 restrictions but the service in the dining area was crazy! Workers was holding conversations while serving customers. Love Popeyes and the location but customer service need to get a little better.
Prices are too high and poorcustomer service
Didnt have to wait to long. Cashier was great would go back
Thus my usual spot to get chicken. When you use the drive thru at this time, it us cash only. I mostly opt to use the stores app to order my food to pick it up via drive thru. I feel get a better deal that way. This time for whatever reason the young lady instructed me that I had to come in store. That I could not pick up my order thru the drive thru. Thank goodness the parking lot had space for me to do that.
Steerrrate horrible didnt have much of anything on drive thru menu but since Im trapped in drive thru lane decided to order some of what they do have which was not easy being that the person taking the order had such a heavy accent i wasnt able to understand he/she and apparently he/she wasnt able to understand me then to top it off it mustve been last weeks chicken someone forgot to dispose of..even my dog refused to eat it nor would my kids $32 in tha trash 🗑 😒
Tried to utilize the drive thru at this location on Atlantic & Ralph ave. I placed my order and as I drive toward the cashier, the cashier told me to stop while a woman walks up to the drive thru window and places an order. The cashier was obviously her friend, they had the audacity to instruct me to wait while she handled her friends transaction. I drove off without purchasing anything. I lost my appetite. Isn’t this a drive thru?
Chicken didnt taste that good
Came at 4:30 on a Wednesday. Mashed potatoes gone, no more available for the rest of the day? Chicken strips I got were old, quite rubbery, and so unappetizing didn’t even care to eat them. Biscuits were overcooked but the only good, edible part of the whole meal.Staff were pretty nice and obviously overworked, don’t know what they get paid but they deserve more. Quick service.Won’t ever return to this location, just a really bad food experience. Blah.
The manager dropped a metal piece on the floor and picked up and placed it rt on top of the counter where they placed the food she was very unprofessional I dont eat like that the manager will be seeing more of this because wat her religion is at home is not the same at work its rules 2 people n hygiene which u dont have non u drop food at home even leave food out feeding the spirits for months where is rats in ur house bugs and all and u want to come work in bk nyc and get nasty here nah not happening here
What an amzing restaurante and very testy Food
Popeyes locations tend to be a hit or a miss kind of establishment. This one however makes some really good food - the only issue is the wait time if youre ordering in person. The line tends to get extremely long because they dont have all of the registers open. If you want to wait about 15 minutes just to get to the register and then an additional 5-10 minutes for the food, this place isnt too bad.
Chicken is awesome and it always fresh, the dinner area is very clean, employees are very friendly 👌 👍 😋
Very fast service and great and friendly staff
I love popeyes chicken when its well seasoned and hot out the oil. I also enjoy their biscuits. I am however disappointed that they took the cajun rice off the menu.
The food is always nice and hot 🥵 but the customer service experience is terrible they never open on time and they almost always mess up your order I’m not upset I’m disappointed 😢 I have things to do and this is suppose to be fast food but I have to wait very long
Bad management! Coke with no ice on Thursdays night ! Drive thru then told be waited in parking lot confused who’s who.
I did a mobile order. I arrived 10 minutes later and noticed my bag was sitting on the side with my number 99. I explain to the cashier that I think that’s my bag there she said that I had to wait for the other person to come to give it to me. I stood there for another 10 minutes before I ask for a manager just to pass me a bag that was literally 5 feet from where she was standing. At this point in time is now 30 minutes that I’ve been in that location and when the manager finally came to the front and I explain the situation all she did was say was he has your bag so I have a good day. She didn’t say sorry about the wait there was a confusion no explanation she just wanted to be out of her face I would never go here ever again
The best store to buy a freshly chicken from
Very clean and always has fresh chicken the best Popeyes’s ever
This Popeyes location got the best chicken it was fresh, crispy and delicious and the workers are nice too especially zeggy.
The drive thru wait is unbearable. Ive been on line for over 25 minutes with ony 5 cars in front of me. Ive never seen a Popeyes line move this slow in my entire life. Its now been 30 minutes and I havent even ordered yet. Doesnt make any sense. If you dont have time to waist there are other Popeyes in the area that move faster. Fried chicken is fried chicken.
Thank you gor thr great service
Pretty slow on the inside. They seem to cater more quickly to the drive thru window. Employees are pretty bad about letting pan-handlers just be in customers faces (even while the customer is ordering at the register). Food is fine.
The restaurant was noticeably was clean and dividers were up.I rated a 3 because the chicken was overly salty. Could not enjoy or share with family.
The wait is long which is understandable but the cashiers are a bit rude and they dont be having things like Large cups, grape jelly, ranch dipping sauce. Like get it together yall can do better.
Ordered chicken tenders with Cole slaw and biscuit. Also fried raspberry cheese cake and it all was good. A couple of the tenders couldve been a bit bigger than they were though.
This was fast and fresh.. now you dont get that often. They got my order right the only problem is coming out of here on to the conduit is extremely dangerous.
Defeats the purpose of “fast” food when you’re waiting 40 minutes in the drive through with only two cars ahead.
The fries and shrimp had as much oil by weight as the shrimp they were awful greasy slimy you could the grease dripped off of them the chicken was pretty good but after having the shrimp I was so turned off that itll be a long time before I go back to another Popeyes
The food here is always fresh. No complaints but the service sucks. There’s always a long line no matter what time of day you come and always one person on the register. I’m standing on the long line and the one person taking orders walks away. Doesn’t come back until about 2-3 minutes later. I can’t understand why they’re so understaffed all the time
Great service and very testy good
The only thing I order from the menu is the Seafood menu the seafood is not that bad but I think it could do a little bit better I think if they go to certain fast food restaurants that order seafood or restaurants and get an idea of why theyre restaurant is 5 * they could fix it up a little bit you know but other than that its not that bad I go there once in a blue not all the time because you know Bluetooth eating that often I dont want to get high blood pressure or high cholesterol
Very clean and the food is always fresh
Exceptionally fast for the fast food places around. Only took about 5mun with 3 cars in front of me. McDs took about 20min with 3 cars in front of me the other day. Food is good. Only drawback is ordered mashed potato and got French fries as a side. Also drive up is right next to el tracks so hard to hear and be heard when ordering.
Now this is my favorite fast food stop,as a matter of fact this is my only fast food stop.I do not eat anywhere else(fast food that is)I actually tried the Chicken sandwich today and I love it , will definitely buy it again
Popeyes is life dont hate if you have never had just please go out and try it 9f you have the money for it.
No complaints about the food but the service was very poor went in there said hello how are you to the staff, the young woman didnt even look up at me, seemed as if I was a bother. Then after spending almost $30 and I asked for a dipping sauce I was told I had to pay .38 cents for a sauce which is free at every other location. I left that restaurant so angryand frustrated I didnt even enjoy the food. Never going back there.
Friendly staff. Super girls.
Very nice and friendly staff
They have me a biscuit that someone took a bite out of. Thumbs down. Then when I called to complain no one answered the phone.
Great service and fresh chicken
Drive thru is really really slow. but people that work here are nice. getting tired of base heads camping by the drive in window. but the foods good. it is what it is I guess
Well, the chicken is good. The only thing is there will always be someone asking you for $. I just offer some food and the person will usually accept and just quietly eat. I understand, times are hard for us all.
Postmate here. Better than most other Popeyes.. Especially the one on broadway. I Had to wait a while for 3 large green bean.. But was reasonable... And understandable.
Clean very nice
Sandwich was fine tenders were hard almost like a rock 🪨 sadly
This Popeyes Restaurant was once a well taken care of location.At one point the manager would actually interact with the customers and was very polite and respectful.However, lately, Ive noticed homeless men loitering near the drive-thru window asking those who order in the drive-thru for spare change.Just last week one was inside asking people to buy him something to eat while another one was hanging out by the back door near the parking area opening the door for customers entering & exiting the restaurant.Today, there was a homeless man sleeping by one of the tables.The other table & the seat next to him wasnt clean.Those who opted to stay & eat, were bunched up to one side of the restaurant to avoid sitting within proximity to the homeless man sleeping by one of the tables.Since the only seats available were near the sleeping homeless man, I had no choice.As I was going to inform the manager or supervisor about the sleeping homeless man, one of the employees came out to do a quick clean up of the floor.I pointed to the sleeping homeless man and advised the employee to notify the manager or supervisor. Adding that the homeless people hanging around the restaurant is actually bad for business.He repeated the word Manager and continued cleaning.Either he didnt care or didnt understand what i was telling him.I guess I will be taking my business elsewhere.Seems the manager/supervisor or employees dont care or want to get involved with removing homeless people from in & around their establishment.Plus, its not like the man who was sleeping at the table couldnt be seen from the register area.Most likely they were ignoring him or just didnt care.What does that say to those of who spend our money at this establishment?Lets see how much longer it stays in business.
Horrible!!!I went thru the drive thru so I didnt see my food until I reach my destination and Ive never seen such awful food for a franchise to serve a Surf n Turf in that manner...NEVER again will I buy Popeyes at the Ralph and Atlantic Ave in Brooklyn again...NEVER!!
By far one of the worse Popeyes locations you can visit and Ive been a employee an customer for over 15yrs but this Popeyes is right down the block from home and i experience misery every visit the front staff is incapable of filling orders properly something you paid for is always missing its a disgrace at this point and the next time i might end up on worldstarhiphop because they think its a joke
Normally their food is pretty good but this time it ws just ok. The service is always good thou
The food was good
I know I said over and over again That I would never eat at popeyes chicken again. But I dropped my guard and my resistance to greasy fried chicken and jumped in. Now Im regretting it, I am bloated & I am sweating oil. God help me.
Went to get some honey spicy chicken asked the manager if I can get the sauce on the side and she was very nasty and disrespectful to me and said no that she have nothing to put it in and I will have to get it with the sauce on it or she can sell it to me I felt so disrespectful ,if I choose to have my sauce on the side that my choice ( I guess is her way or no way) as for a customer I believe I have a Choice...Shame on you Popeyes ....manger on duty 8/31/20 2 o’clock
Worst Popeyes ever the lady at the window was very rude to my son five minutes, he ask how can he order since the store was close and she close the window in his face. Bad for business!
This people are psychos!!! They serve you like you begging for the food, even thou u paying for it. This location needs to shut down or do better and give people what they are paying for.
I love this Popeyes just make sure you get your shrimps made fresh and check your order before you leave the store.
Great food. Least attentive staff. Some can be very discourteous. Place two doors down smells like a sewage and often turns you off
I wish I can give them a zero star. my chicken was cold and my fries was cold too. The biscuit was in bits of pieces in the box
This Popeyes has great ppls there an the ask u twice what u would like n they read everything back to u and their so respectful
The chicken was fried just right. The best Popeyes in brooklyn
The food was great!! I had no complaints the customer service needs work...
The food was fresh, good thing. I used drive through, decent service.
Fast,good, and fresh .......30 mins sitting is too long for me...
Such a clean place,workers are efficient and thorough
Very clean store
Everytime I come here the chicken is FRESH. The line isnt long inside nor is the drive thru. Looks they have good teamwork at this location 👍🏾
This is the best Popeyes ever! They never give you a problem with the parts of chicken that you choose and the chicken is always fresh.
I tried the new spicy chicken sandwich to test the hype and it was delicious. Now I see why people went nuts when they ran out of sandwiches...hahaha
Great tasting chicken thats cooked to the Bone. And their special seasoning. Spicy. Their corn on the cob is excellent too.
It came with chips that were excellent! We sat outside and enjoyed our food while we watched the business of the strip.
Despite it being busy, cars lined up and 4 people in store at one time. Service was pretty fast
Check your orders before you leave & make sure what you ordered & paid for is in your bag!
Service at the drive thru was fast and efficient. Orders were correct and piping hot
The spicy chicken sandwich wasnt spicy at all. Thats the whole difference between them and every one else. 🙄
Very slow. It is frustrating to pick up food even when ordering online.
Amazing chicken with a Amazing staff. Can’t go wrong
Food is good and I dont wanna come off insensitive but, i feel like its a hangout spot for homeless people. They need a security service, I just ate in my car.🤷🏾♂️🤷🏾♂️🤷🏾♂️🤷🏾♂️
Only thing that throws it off is the mac and cheese, you have the best chicken an biscuits and rice and beans and shrimps, but you gotta make real homemade mac and cheese to go with the chicken
You always have to check your bag before you leave to ensure you have all your items
I ordered in the Popeyes it took 20 minutes get my order and the clerk messed my order. I would avoid this location
Staff super warm food fantastic...! Happy, Healthy and Prosperous New Year to one and All today tomorrow and always
This was my order. And they refused to give me a sauce with that. They said I have to pay extra 30 cents for that.
Great and courteous service,a very pleasant and great staff,well mannered food was great tasting.
Slowwww employee, night shift. I wait in line 45 min.
I live Popeyes Chicken. It tastes good all the time. Keep up the good work.
Nice staffs, clean kitchen and hall, clean bathroom, very delicious chicken , definitely I will back there with my family
Ent nothing like it!!
Best chicken in Brooklyn
I paid for extra sauce and didnt receive it and they didnt give me napkins
I am so picky when it comes to fast food,but this Popeyes is always fresh,service is fast and efficient.The only Popeyes I eat.
The food was good. The servers were slow. All the condiments had some sticky stuff over them.
My lady likes the Classic sandwich & this locations buns. Drive thru helps
The drive thru was moving so slowly, I literally backed out and went to McDonalds.
To much people working in a such small place. I the food was not that good as I was think it was.
Love the fish sandwich very tasty and services very good.
I brought a chicken sandwich and it had mold on the bread
Delicious, but combos seem a bit pricey IMO
Great restaurant, tasty food, staff friendly.
They ran out of dark meat chicken. After a long wait, I was given an oh well attitude about it.
The place was very filthy. They need to minimize the private conversations and focus on customer service.
This is a big problem because they fix everybody order all at 1 time And your stand to wait ever so long
I know thing are tough but this place is very slow
By far the best Popeyes I have ever been,the workers are very friendly, n caring......
Best chicken ever... way better then the aother guy KFC lol the chicken is fully cooked all the way through.
Opens at 11 AM & the chicken was hot, fresh & delish.
Was good too much bread on the shrimp. Chicken ead great
Closes at 8pm. Posted hours are wrong. I live a block away.
Tasty and nice big pieces of chicken.
Very good. Respectful staff. Good food.
Great service always
Be careful, watch your card, they do not return the credit card, I was not returned the card and $ 300 disappeared from there
Food was good but service was very slow
Not bad location the chickens pretty good !
Drive thru service is slow. Especially with this chicken sandwich trend they were even slower.
If i could i would give zero star! Suppose to open at 10:am I stood at the door until 11:30am smh.... sign on door days 10:am OPEN AT 10AM!!!!
I mainly use the drive-thru service here. Its moderate.
Quick service using the drive through. Staff seems nice
Its good sometimes. The chicken use to be crisper but I feel like Popeyes is slacking.
They was taking so long with a short line, I left with out making a purchase
They food is always good and fresh
Best place to go if you want southern chicken in da hood ✊🏾✊🏾👏🏾👏🏾😂😂😂
Very nice establishment but homeless guy kept asking me for money which was very annoying trying to eat
Taste great..the chicken is fresh...and place is very clean.
The stuff is very friendly and knowledgeableThe food is goodAnd they have a clean bathroom
Since they started this $5/$10/$20 deal I am able to feed my team on short notice
You get exactly what you order, every time. The food is always fresh.
The taste of Louisiana just right safe and social distance at that location.
By far the worst Popeyes Ive ever been to. Waited 38 minutes for our order. Tables are sticky too.
Not bad never been before and wanted to yry it.
Great staff and the food is fresh and tasty 😊
Best chicken in brooklyn
Love that chicken from Popeyes lol it was bussing
My son loves this place. Here is where you get the best in the community!
Chicken fresh no taste inside need season to soak to have taste
Its clean and they serve fresh chicken and is reasonable
When a chicken sandwich is selling out more than the regular chicken meals something is 👌 seriously wrong lol 😂😭😭😭😭😭😭😂
Delicious chicken, good location, clean dining room.
The kids love the chicken strip and yummy seasoned fries
Great service tastes great nice an spicy just right
The chicken was too greasy as if it was fried in old oil.
I tried the new shrimp dinner and i was disappointed never eat that again
You can almost always smell the aroma of fried chicken from outside. 👍😆
Great customer service food is delicious and great location.
Clean, quick service, polite cashiers....
Because Louisiana chicken is the best chicken. The service is great
Terrible customer service . Always wrong order
Awesome as usual. Fast service.
Good food, service was bad seating area was not clean.
Great food, always hot.
Alway fresh chicken and fries and good fast service..
One of the best Popeyes branches ever. Cool staff.
This location always has very friendly service.
The absolute BEST friend chicken on the PLANET comes from Popeyes ...
Great customer service and highly satisfied.
Best chicken place
I like popeyes because thats the only meat my grandson would eat when he was 2 years old. Now hell eat anything.
Advertised sale is never given they always say they run out.
Nice place fast delivery of your food
My grands love the new spicey chicken sandwich
Never get your order right.
Every time I go there they never have the spicy chicken
Went for the chicken sandwich which is always delicious
Was bit late. but service great, Taste good.
Very clean, comfortable and extremely pleasant staff..Child Friendly
Its the best fried chicken in the world
Great job 👍👍👍👍
Best chicken n all chicken rest..❤👑🔥💪🏼💯⁉️
Okay
Short lines and my order is always correct.
Total reviews rating 3.9
199 Reviews for Popeyes Louisiana Kitchen 2023:
Review №1
2022-03-06Everything was uncooked , the Mac n cheese , the chicken and the biscuit is solid as a rock plus I asked for fish and they gave me chicken smh . It’s so disgusting that the cooks would serve people raw food . And the Popeyes is in the hood , I bet if people gave them that they would flip . Just who ever mad this quit . Smh currently giving it to dog
Review №2
2022-03-27You should always check before leaving the store because they make a lot of mistakes and they never give napkins, they do it on purpose👎
Review №3
2022-08-25Still the best chicken in town! I wish the beggars would stop blocking the driveway. The food is always fresh and the staff is very 👍🏽 nice,!Now Im hungry thinking about them.🤣
Review №4
2022-08-24Fried chicken like you know it. Id wish the had more options for chicken sandwiches.Staff seems pretty fast if you order from inside the restaurant, but drive through gives me the impression that theyre understaffed.
Review №5
2022-09-17Drive-thru Cashier/server offered the worst service I ever recieved at a popeyes. She definitely needs retraining. I was at location around 3:30pm today 8/17.
Review №6
2022-09-05I didnt receive my full order so the next day I went in ready for resistance to my claim but instead got a smile and the missing items to my order fulfilled. A bad experience made good.
Review №7
2022-03-12The food was good. The customer service was horrible 😑. It was like six girls behind the counter one spot talking about there life. No one was on line only me and two other customers behind me I had to wait over 5 minute for the to ask me next gust.i was like gost to them like the didnt see us on line.
Review №8
2022-05-23Had to wait more than 20 minutes to get my food. This is the second time. I stopped going to this location Bushwick Ave is better.
Review №9
2022-05-27My chicken was very juicy and tender it’s a really good to end your day with a great meal
Review №10
2022-03-19Order through Uber eats and my order wasn’t even right .I order a 4 pc chicken combo with a drink. Never received the drink and 4 pc .Instead they sent me a 3pc. Look here that’s my hard earned money spent at your location 6 get our orders right.