POPS in Richmond Hill
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Location on the map
Richmond Hill, Queens County, New York, US
Site: http://popstlc.com/
- Monday:11AM–5PM
- Tuesday:11AM–5PM
- Wednesday:11AM–5PM
- Thursday:11AM–5PM
- Friday:11AM–5PM
- Saturday:Closed
- Sunday:Closed
POPS in other cities:
Since I went there. They are handling good way they are only 4/5 staffs. Two ladies handling the front and Mr. Jhone is the perfect person who deal with real cinema he plays vital role as a hero. Other big TLC company in NYC they need to learn from them kindness,politeness,win win attention to the costumers. Please keep it up same ways. And make us proud always Jai pops…
So this crooked place will never pay your deposit back, they’ll claim you violated the rental agreement but they’ll never mention which term you violated, looking into the rental agreement there’s some crazy terms like you cannot give 1 star review to the company, I removed my bad review over a year ago, but here it’s back again because they’re still working with the terrible attitude with almost zero work ethic and zero respect to the law and their customers.
Despite of several negative reviews, I never had any problems renting in this company. A must try if you are having a hard time renting from big car rental companies.
POPS TLC car rental staff was efficient and timely responding to my car rental needs at anytime. They were always very professional and courteous when I requested a specific car.I highly recommend this company if you need to rent a car.
I’ve been using JC & Bombay for a while now. The cars are always in the pristine. The rates are reasonable, and this company has been a lifesaver for me as driving is the way I am making my money during this pandemic. Great customer service, they will go above and beyond to help you out and get you in the right car. Thanks!
Crooked company , I’ve sat in they office while overhearing them come up with a plan to get they customer to return the car by raising the price just so the customer can return the car. Unprofessional company,
Jelena is amazing, very good customer service.
The people who write reviews saying that this rental company doesn’t give deposits is ABSOLUTELY RIGHT. They literally want to car to come back as if it came straight from the dealership ( brand new no defects) . If it doesn’t ,there goes your deposit because they will definitely not give it back to you The people who did get theres back probably had to go air in susense due to their lack of communication and cluelessness of whats going on .You wonder how many deposits they profit off of since im not the only one that lost mines . 30 day wait for a deposit is bad but i didnt think i would have to contact the pops myself to later find out that i have damage to a car that was fully out of my reach.(A little rock hit the windshield on the highway )
Bad business. Worst customer relationship. They will try to find every way possible to hold on your deposit. You will be there for hours for nothing. Bad place to be!I used to them but my last experience was salty.You could do better POPS.
POPS is a great establishment filled with professionalism and genuine care. All the employees treat you like family and are really dedicated to helping you find the best rental for you. I would 10/10 recommend to anyone interested in renting a car and I will definitely be returning again soon!
I had such a good experience with this company… they returned my deposit and also they didn’t charge me such fees like some other companies would… highly recommended!!
POPS TLC, is a crucial provider of fully licensed and insured TLC For-Hire vehicles. Ive been renting vehicles from them for 3+ years now. Rates are extremely competitive and very reasonable.Now as many drivers are still sitting at home collecting those dual Unemployment benefits, the time is now to secure your vehicle to return to the road.Remember the CHECKS will no longer be in the mail after early September 2021. Now I operate on the Black/Black SUV platforms. This past week ending 7/12/2021I pulled a 14-hour tour of driving completing 14-trips earning just over $610.00 for one nights work. Long hours yes but profitable. Now I can only speak towards the Black and SUV earning potential.Prior to this pandemic if you were willing to put in the time, you would make your money. That is not yo say this is an easy way to earn a living. Its hard work and POPS has always been willing to work with the drivers to keep them in their vehicles earning. Now as with any vehicle thats on the road 24/7 365 there will be times when repairs will need to be made. My personal experience has been great. Repairs diagnosed and fixed.
A1 steak sauce customer service and went above and beyond their job duties to make sure I was renting a car I was happy with. POPS car rental made the process quick, easy, and stress free. Great rates for daily rentals, lowest security deposit I’ve seen any rental company have, and I was in and out within 30 mins. Definitely coming back for any of my car rental needs!
POPS always fulfills everything I need service wise. They are fast, professional and always willing to help in any way. Their 24 hour office support comes in handy. No matter what time you contact them you always get someone friendly. I will definitely recommend them to anyone in the area!
Great team who are willing to help its customers. They explain things clearly before signing it customer for a car. I will definitely recommend this place to anyone looking for a car to rent. This is the best rental car in NYC. They are so professional and always ready for assist anytime, any days. Great prices and excellent service.
Staff is very attentive, office is modern & accommodating. This initial rating would be a 5 star if the vehicle i was looking foward to was available. I was able to drive away the same day with a well kept vehicle. I will leave another rating on my return.
This is for Tlc drivers. They never give you back the deposit. I return the car without any problem. They only played around with me and never gave me my money back. They tell you we have to review everything and never give you a call or text back.there is no violation in the contract. You take away the 20 dollars and you give the the rest back. You guys are full of it. That is definitely not a brake of the agreement. You guys are thiefs and I’m not the only one you do that to. There are hundreds of driver complaining of it.
If you need a car rental this is definitely the place to go! Great customer service with a quick and easy process. Will be using there services anytime a car while in New York.
I came across an ad online for TLC rentals from here and I have to say, from the moment I got on the phone I was sold. The staff takes their time to help and make sure you get the vehicle you feel most comfortable in and their prices are jacked up like other places. They’re straight up and know drivers just wanna make money. I definitely recommend POPS.
Such a great company to rent from! I was so worried about renting once I received my TLC license in the mail because of my short driving history. No one would rent to me, but JC & Bombay did!! They work with you! I got my car the same day, no hassle! I work personally with Jelena and she is so sweet and easy to work with! 10/10 I would recommend :)
Never come to this place they will waste your time plus don’t get you anything, and especially lady in the back left corner is very rude foe no reason and always angry for no reason also have no idea how to treat costumers .
These are probably the most reliable people in this business, 5 stars and two thumbs up, I definitely recommend them to anyone looking to rent a car! My wife and I were super impressed, we recommended them to all our friends and family as well.
AMAZING SERVICE! Can’t say anything less than that. Professional and friendly staff. Cars are in excellent condition. I will definitely use this service again!
Worst rental company ever. DO NOT go there. They charge hidden fees and other type of scams when you return the car. Also DO NOT let the REVIEWS fool you they offer a $50 off discounts to their drivers to give them 5 stars & a good review.
If youre looking for a nice clean and affordable vehicle to lease this is the place to get it. I highly recommend them and believe they are one of the best leasing companies in the city. Jelena is a amazing and always makes sure the drivers are assisted with any feat they need help with. I applaud them and will continue conducting business with them.
I had a good experience with pops rentals, customer service was great, car was great. I will definitely be renting from pops again.
That is the ugliest looking logo i have ever seen in my life
What makes this company different than the others is their honesty and great customer support. Sales aren’t shady they don’t treat you good bc of the money they treat you good bc of who they are, a great honest helpful team. Plus their cars and prices are great. Tell me what else besides that do you want out of a company.... a Tlc car rental company.
JC & Bombay is a one of a kind company. They have great customer service and a professional staff. Every time I deal with them I get treated like a top of the line client and I absolutely recommend them to all drivers.
I had a luxury sedan. But I needed to get the real money in this industry. Someone encouraged me to contact JC & Bombay. I normally don’t do business randomly. And was hesitant. But when I got to the office it was seamless. Josh and Elena reassured me that they have an SUV I can use. 1st week in, I’m making 2,000 (due to my work ethic). Now I would’ve never had that opportunity with the luxury sedan. I commend what JC & Bombay does. You come here and have work ethic you won’t be broke. Thank you Josh and Elena!
I have rented cars from a couple places for TLC and all the places are the same. They will all make it seem like they are the best, untill you run into problems. Whether there is a problem with the paper work or the car, most companies will take forever to reply to you and get work done. Instead they waste your time by telling you to come to their office, go to their mechanic, which never ends up working out so they keep telling you to come back or wait. They will waste your time and working hours and on top they never credit you for lost hours due to their problems. A friend of mine told me about JC Bombay and I was hesitant because all companies tell people to find recruiters them and all. After meeting Jelena and Josh I was certain I wont be going through any problems which them. They are very professional, friendly and nice. Any problem you come across with the car or paperwork they work on it right away and find you a solution. They will help you out with every issue and credit you right away when needed. Their ratting speaks for it self. One of the best places to rent a car in NYC. Jelena and Josh are the best.
Accurate Customer service ... Great People that care about their Drivers ... Great selection in Cars and I Personally came here because they have the UBER BLACK CARS that I like (( Great fare Prices that Beat the competition by far )) 👌🏾😎 ...PS: these negative Reviews I’m seeing are very Negative and Not true 🤨🤦🏾♂️.... more than anything those are IGNORANT INCONSIDERATE Drivers that crash the cars they rent ... give POPS a hard time and blame other people for their Faults to stall on paying for the damages 🤷🏾♂️
Its not often that you find an honest & helpful business in this industry. I have had a few run ins with shady rental places whos main objective is greed as opposed to business ethics & customer satisfaction. After my meeting with Josh, I was provided a comfortable & smooth vehicle with no mechanical issues that made working in this industry worthwhile. Furthermore, the plans they offer are transparent & affordable with no bait & switch fees added last minute. If youre out here hustling with a TLC license, save yourself a headache & give them a visit. You get what you put into it like anything else, be safe out there & stay focused.- Special thanks to Josh & Jelena for a fast & efficient process.
I had a wonderful experience at JC& Bombays! Compared to other companies their pricing is superb! They always have reliable drivers available. The staff is very professional. Definitely would recommend this company for anyone looking for uber drivers !!
I’m taking you guys to court this is ridiculous.I just got a letter in the mail from speeding camera company.look at this violation date!!I give up this car in July why is my name under this Car plate still??this fraud and ridiculous .I’m taking legal action against you guys
HORRIBLE!!!! HORRIBLE!!!!! HORRIBLE!!! Service.... they are really professional when you need the car... when its time to return they are insanely unprofessional like harassment type of in all the procedures... things to keep in mond before returning the car....1. They take advance for a week.. and return policy says a week notice ... so when returning make sure You tell them on your lease pay day ... cz if you give notice after just 1 day of a pay day.. you will have to keep the car for not a week but for 13 days... or pay the lease and they will not return the money for extra you paid...2. They say they give the deposit after one month of return date of the car.. but they will not ... i made more than 200 hundred time calls ... the people become highly unprofessional when you want your payments back ... the people will keep on hanging your calls as they will keep you in loop that payment will be there but it wont.... and then you keep on emailing or messaging they wont reply not even calls... the only person who will be able to proceed with your deposit back is josh who dont pick calls dont reply emails and dont reply messages and who is not in office all the time cz busy in other businesses as that wht they say...3 After returning the car... make sure to call ezpass and remove the car from ur ezpass ... cz who so ever uses the car later it will keep on charging ur ezpass acc and if you complaint or tell them to return the money... they wont ... no matter how you inform them ... they will jist keep you in loop...4 the women in office she will keep on hanging your calls if they are unable to solve your problems and keep on lying to you that they will look at your acc for returnibg deposit...5 when they say they have return the payment ... it means it will take 10 15 days to return the payment in your account... which is insane ..they are lyiers and big bunch of lazy people and unprofessional when returnibg the car and deposit payments ... but really good to call you on your pay day to give them the payments...Conclusion:NOT TO GET THE LEASED CAR FROM THEM . . ... PERIOD PERIOD PERIOD Rest your choice
Such a amazing customer service I have ever experienced. I called the representative (Autumn) plenty of times, she never got bother. Autumn replied as we spoke first time. Thank you so much.
My family has used pops several times and each time they were very efficient in meeting our car needs
Highly recommend! This company was very helpful and productive for me. I was thouroughly impressed with the nice customer service and how well it was run. I will definitely be using this rental service again!!
Wow! Honestly one of the top car rental businesses out there. Recently just rented out a Camry and everything went great. All set and ready to go.
After a terrible experience with my former broker, Josh and Lena have given me faith that there are honest people in this business. I appreciate their service and highly recommend them to drivers.
Hi guys don’t rent your car from here car are in bad condition and also they don’t return your deposit when you ask them deposit back they treat you as a criminal
The best company I’ve ever worked with ! I’ve worked with company’s before and I haven’t been so satisfied with a company in my life . They always help you out and recommend rideshare company’s in which you can make lots of money ! Josh and Jelena are the best to work with . Would recommend this company to everyone !!
I like working with them, Jelena is the best!Josh is very nice person... I love renting cars from them cause they always help me for anything I need... I wosh them all the best!
Ive been renting with them for a while now and i love the service, they always answer my calls doesnt matter the time i call & they always take good care of my car needs
Non professional, 🐀🐀🐀 , they don’t want return deposit money, 2 months later when I am threat they Return my deposit, be careful guys
Just picked my car up from Jc & Bombay they are the best everrrr I stayed there 4 hrs and the receptionist kept me laughing shes so cool she also kept me hydrated the whole time coffee tea etc. I will refer anyone here they are the absolute best and respectful. Thanks you guys rock.
Best TLC car rental service. Very great customer service and good reliable cars to put on the road. I recommend everyone to use JC & Bombay car rental services you would not regret it.
Used from services in March and April 2020. In August 2020, they sent me messages that there were toll roads and were additionally charged for each exit from New York, I was counted $ 50 for each exit. not very fair! know this. they are swindlers!
I am happily pleased with the level of service that i have an currently am receiving for all of the personal at POPSI’ve been in the business for over 4 years and I have been through 2 other companies none of which can match what pops has done for meAny problems you have they will handle an find a way to fix itI highly recommend anyone to do business with themAll the best
First off let me start by saying I have dealt numerous companies and have been very disappointed by the service and vehicles until I went to POPs tlc rentals there customer service to me is what stands out the most cars are in great shape and prices are awesome they treat you just like family from day one they are professional and courteous to the drivers needs I would suggest them to anybody who’s looking for a great car to work in also there secretary is very friendly and does a great job entertaining you while your car is getting ready ###great service go to POPS hands down
Pops really works hard to make sure the drivers are taken care of. All mechanical issues with the cars that may come up are addressed right away. They are on point!
Worst company ever they don’t return your security deposit back even though you call them you send them emails.. nothing so disappointed
Great CONDITION Cars and Extremely Friendly Staff did i mention Extremely friendly. Do you self a favor save yourself the headache of these bigger companies and come to POPS,
One of the worst tlc rental horrible costumes service.ohh wow they are not returning my deposit and not removed from insurance i request so many time but they didnt lessen to me just hang up my call if they could not return deposit why they are taking deposit from as when i rent from them they happy if we return car upset whatever i have to do i do everything and now they have to return deposit they didnt return thats okay but they have to remove from insurance they are not doing that to ohh wow unbelievable all 5 stars i know $50 they offer they are doing this because im asian please dont rent from them i will recommend you guys you gona get really great price and place(ko he nepali hunxaa vhane yaha bata rent na garnu hola please ma dhakauxaa ramro ramro thau ahile nai car return garnu)
They don’t refund deposit, don’t response and fabricate stuff!PlusThe location and the vehicles is COVID spread, since no one in the office wears a mask.
THIS ENTIRE COMPANY IS A SCAM AND DONT WASTE YOUR TIME COMING HERE. THE PEOPLE WORKING HERE HAVE A SERIOUS ATTITUDE PROBLEM. I PROMISE YOU YOU WILL BE DISAPPOINTED. I HAVE NEVER BEEN THIS HUMILIATED AND DISRESPECTED LIKE THIS BEFORE. IN ADDITION ALL THE “FIVE STAR” OR “FOUR STAR” THEY ALL GETTING INCENTIVES ITSS ALL FAKE
Convenient and Proficient, JC Bombay provided amazing service to myself and my clients. Would use this car rental TLC provider any day. Thanks again.
Just wow, I love this place, they were so helpful for me and my fiancé wow drive part time for Lyft and Uber. I definitely recommend them to all who drive as we do.
Never pay them deposit, you’ll never get it back, they incentivize drivers to post reviews here in order to get their basic rights!You’re soon on TV
Costumer service really bad.They don’t how to talk.First they make you fill out an application which you have to pay.And you are not even sure you’ll get the car.
Great experience. Employees knew what they were doing and nice. Cars and the renting process was great and easy!
It was very easy to rent a car to drive for Uber, Lyft and Juno. The service was fast and the workers were very pleasant. The process was seamless from start to finish.
They have a wide variety of new cars for rent. The staff was very professional and helpful.I highly recommend this business for anyone looking for TLC rentals.
The best car rental service by far, the owner Josh is the nicest guy and can help you with everything , If you need anything ask him!
Good pricing on cars compared to other leasing companies on the market very honest when dealing with you. Has good drivers ready to drive
Absolutely have no complaints obout this company.First time using them.Graet experience,the people are the best and most accommodating.I cannot say enough good things obout JC & BOMBAY
Great place to do business. Very fast and efficient and any questions you want answered the are there for you. I recommend everyone go there and get a vehicle.
Great company! Surely would consider renting cars here. There is such great service.
Worst company 👎🏻 They are liers, In the phone they tell yes we have the car like which years drivers want and when drivers go to their office they take 20 dollars and then say wait 12 to 24 hours and then they say insurance charge more because of license and then they don’t give 20 dollars to drivers
Pay them deposit if you wanna get ripped off.Theyll never refund your deposit.
Great company to rent with and great cars maintenance shop is close to office ++ company takes good care of drivers and cars
My husband uses this company to drive for Uber. The cars are always clean and reliable. The customer service is great.
Happy to work with JC Bombey . New car , good management and their servicing is great. I m satisfied
Worst company ever, I have returned my car after the pandemic start and as the contract say that my deposit will return after one month, i called and visited the company a lot of times and they still didnt send me anything from my money,, never deal with them againnot even one starworst company ever
Pops help you get cars,and The kindest workers ever to help you outJosh helps you with getting easy pass and he is kind to his workers.Thats why everybody should visit Pops.
Great service and very helpful staff. The cars were in perfect condition and the prices were low.
Very good customer service patient and helpful stuff great condition car highly recommend
Its easy to rent a car and all people working here are helpful
Excellent customer service, and they have nice cars and good prices . All the best guys 👍🏼
They deal with you with all respect, and they have the best cars in City. I wish you more excellence and success.( I LOVE YOU Guys)
Extremely nice and very willing to help! Answered all questions promptly and professionally. I would definitely recommend there services.
I could sit here and explain how great this company is! But you would just have to really experience how great it is for yourself. Satisfactory = 100%
Great service . People are super nice and all them cars are up to date .
Fast and reliable service .I would recomend if you need a good quality suburban, also a cute russian girl there working
Very good service
Great staff, excellent customer service. Took less than 2 hours to get a tlc ready to work
By far the best place for TLC rentals. Their prices are impeccable and their customer service is phenomenal! I highly reccomend!!
Rude and aggressive lady in front desk. She keep yelling at people
Don’t rent your car to this company. The worse company in nyc. They let any driver rent your car. Company doesn’t car about nothing. Don’t rent your car there. Unresponsible company. The worse
Great customer service and friendly staff. Competitive prices with no down payment needed.
One of best car rental in NYC.staff is very nice and very helpful. Highly recommended
They’ll rip you off your deposit, never respond to your texts.
They have an excellent selection for rentals, good customer service, and nicely located in queens would definitely recommend.
I had bad experience but then I left to JC & Bombay.They helped me out and I like their cars. I Recomend them to everyone!
Fast service great cars uber ready less than 1 hour ! Thanks pops
Very nice and Very helpful. Autumn she is fantastic person. Will definitely recommend to everyone
Responsible staff, quick service and affordable prices - almost impossible combination in this business in NYC. Highly recommended!
The cute girl was very friendly and professional..good experience thru them..thanks pops
Rental process was very quick and easy and most of all very competitive rates!!!
Everywhere there is so respectful and reliable and they have very affordable prices I highly recommend their business
Great business, especially in the way its run; excellent management with respectful employees.
Had a great experience. The best rental in New York. I strongly recommend it.
Scams group of people didn’t refund my key money
GREAT PEOPLE! GREAT SERVICE! GREAT PRICESWILL RECOMMEND THEM TO EVERYONE I KNOW !!!BEST COMPANY TO RENT FROM !!
Definitely recommend! Really fast customer service and great prices
Great company really works drivers best tlc rentals
Low prices and great costumer service. Would recommend to anyone renting!
Great service and very friendly staff nice cars.
Good car rental !
Great company treat you like family fast service
Great company with good prices! I highly recommend them!
Great Service and quick. Good people working here.
DO Not rent a car from them. It’s totally a scam.
Autumn was very nice and professionel , I highly recommend their service
This is the best rental company, They are professional and polite .
Best TLC rental in the tri-state area, extremely friendly helpful.
Best place and people to deal with. Very Honest. Good luck
Very helpful and professional staff fast service in and out very quick
Very nice staff, everything went smoothly. Would recommend to a friend
Fantastic people. Great customer service
An extraordinarily professional local business. I highly recommend 👍
Ever felt relieved of something? Well coming here youll definitely get that feeling !
Very friendly and helpful staff, I highly recommend!
Nice rides and nicer prices. JC & Bombay is d movements...
Dont rent from them. Just a warning guys
If I could give no stars I would. Horrible car and service. Stay Away.
VERY GOOD COMPANY SO FAR THE BEST
I come to get a car, I lika da car , good price, I lika da price.
Best TLC REntal company ! Especially the black cars !
I really liked the business. Highly recommended!
Pretty cool and dope place. Pleasing customer service.
Garbage he never send reply
Excellent array of cars with reasonable prices
Autumn, Josh and John are really great!!! Thank you guys
The best rental car service in Newyork
Hello everyone this reveal place is one of worst place in New York don’t waste time here good luck
Autumm was very helpful very friendly and helpful thank you
Hands Down the Best Company I have ever been to!!
Best company !!! Take great care of drivers!!!!
Fantastic Company ! Even better customer service !
Very professional staff and there when you need them.
Great company great customer service
Quick quality services and the process kept simple
Great service, professional and courteous!!!
Easy to do deal , will recommend 💪🏼
Nice and easy process thumbs up
A1 Service! Prompt response to my inquiries
Good services and very professional
Thanks for the professional and polite service.
Great service and professional.
Fantastic service, very professional.
Amazing Place! Recommend to anyone:)
👍~
Dont go there horrible
Great customer service
Absolutely wonderful service!
The service is respectful, and reliable
GREAT RELIABLE COMPANY !
Nice!
Exceptional service.
Great staff
Very bad service...
👍👍👍👌
Hello sister 👋🏼😄
Excellent service 🤝
POPS empñoyees have good service, cars are clean and in order.
Service attitude is not bad
Very good place
Total reviews rating 4.2
179 Reviews for POPS 2023:
Review №1
2022-06-23I had a very good experience with this tlc car leasing company. I drove their car for almost 3 years with no issues and they returned full deposit without any question. They sent my money through zelle at the spot after requesting my balance.Thank you guys I really appreciate and I hope I get chance to work for you again.
Review №2
2022-06-23These ppl are scammers. They have attached different rentals to my fiancé’s voided license and all of these tickets are coming to him under a voided license. This is fraud and identity theft. We will be suing.
Review №3
2022-06-01Nice People I had good experience with them sadly I had to return the car since the Lyft app Deactivated my Account
Review №4
2022-02-28I was happy with this company, they gave me my deposit back in full and I will def come back to them if I need tlc car again. Good job pops crew!
Review №5
2018-07-26JC & Bombay is a dream come true for TLC drivers! Brand new cars, unbeatable price, amazing & fast customer service! What else can you ask for? Huge shoutout to Yelena and Josh for all there hard work and efforts. They will do absolutely everything to ensure youre happy and satisfy at the end of the day. Keep up the fantastic work guys - thank you so much again!
Review №6
2022-03-10Currently renting so far so good. They have been good on responding to my concerns car runs great no complaints.
Review №7
2022-04-07Great service, it was easy to get a car and easy to return would recommend to family and friends.
Review №8
2021-11-05My Experience with POPS rentals was Great!!!. Renting a car was 1 2 3 & there’s customer service is very good. They will definitely see me again whenever I’m in need of a rental.
Review №9
2022-03-17They are the best, they give me my deposit back, people who owe money to them they don’t get deposit but they were good with me and I went back to get car again. Thanks pops
Review №10
2021-11-04My best experience renting a TLC vehicle has definitely come from Pops always treated me with respect very flexible and very understanding the vehicles are reliable if you want an enjoyable experience renting cars then you should spend your money with Pops