In-store shopping
Yes
Prada New York Woodbury in Central Valley
Categories
Location on the map
Central Valley, Orange County, New York, US
Service options
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 845-928-3706
Site: https://www.prada.com/
Site: https://www.prada.com/
Opening hours
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–9PM
Comments (74)
Hours listed online are not correct, we arrived and they were closed
I had amazing experience with the sales person that he’s name is Paul and Natasha it was super nice and took care of me very well even when it was super busy time👍🏻
Customer service is lacking when there are ppl standing outside in the heat and 🌞. Someone should come out and give a heads up as to approximate wait time.
Great prices bought a very nice burgundy t shirt from there and it only cost $140 where in a boutique you would pay upwards of $600
Place is outta control. Spoke to nick came down here twice and drove an hour to get here. The store does not allow shoppers to go in store at all. There are 10 workers or more and shoppers are unable to get in due to Covid guidelines but appears the store does not allow ppl to shop. The store employee are t doing their jobs here very bad management
Excellent service. Jennie was attentive and extremely efficient and kind
Friendly and helpful staff. Nice items to choose from. A lot of small and petit sizes to chooae from also.
I bought shoes. The waitress who treated me was very kind, but she was upset at the counter. She acts like shes angry, but she treats all Asians like that. She didnt even see my passport properly and hit the shopping bag to take it with her after the check is completed.It looks like service education is really necessary.Its the first time Ive ever bought anything I want to buy and Ive never If youre going to buy something from Prada, be sure to refer to it.
Very helpful staff dont have the latest prada but still have good finds
Still pricey, better off purchasing at a retail store in case you want to exchange or return
Its nice but I can buy the merchandise when I have a car note to pay. Really didnt have no business even being in there but hey I can dream right? And window shop. You get a Prada you get a Prada👀👀👀
I want to Vince them negative score!!!! No after sale assistance. They charged me twice and not reply my email and not answer my call!!!
Excited when I left very good prices
Marvin was amazing! He helped my wife with a jacket and vest, then went above and beyond to get us everything in the right size. The jacket is great and the service was exactly what we were hoping for! Great experience and even got a discount on something we both liked.
Very ridiculously rigid system. Not customer friendly. Remember, customers are not dumb to know that return rules are made by people not a cash register. If you insist yourself being a luxury designer store, learn from others to improve your customer service first!
Cant explain why but I have a feeling theyve had a better selection before renovation in 2018/2019
Good selection. Great service.
Extremely attentive and friendly staff.
Nice Selection but when I went there was not much of a discount. Only ended up buying a polo shirt for $250
The staff was super friendly and attentive
Love Prada outlet. Great prices and friendly staff
A little bit expensive than Italy which is acceptable of course 🙂
Nice place but expensive in everything
Selection was limited. Staff was very friendly and extremely helpful.
Very clean and nice store!!
Why post your phone number only for to ring forever..........extremely disappointing!!
The sales followed through. She was extremely patient with my loud kids and indecisive wife.
Did not find any good bargains here.
Better paying 600$ for a jacket instead of over a grand 👍🏼😁
Really nice workers. Good prices
It is my favorite store for clothing!!!
Good selection of outlet merchandise, about half the store is also dedicated to Miu Miu. Staff are very helpful. Not as many leather products on Prada side, but price cant be beat if you find something you like.
Great selection of shoe.
A little bit small, choice limited, prices vary
Great prices but unacceptable garments. Bought Art. SGY 293 jacket on final sale. But only when I got home, discovered this jacket was worn, probably for some time. Couldnt see that due the lighting in the store. When you look at the collar, you can see that darker shade from someone elses neck sweat. Prada, shame on you. Too bad I cant afford to loose 4 hours round trip. Advise you to label your products as damaged next time, so the customers can be treated fairly.
Expensive no buying item
50 % off from 5th Ave.
Waiting line during weekends
Excellent place
Great place to shop
Nice glasses
Pretty good
Prada none better
Friendly associates
Not nice
Long line
Loves it
Devil wears
Good
Lame
The clothes are good if you want to save I recommend them in this outlet
Good shop unfortunately only very small selection
Everything is a question of means. Good discount but high starting price so it all depends on your budget.
Make sure to stop by and look carefully from accessories to bags.
Sometimes, only some products are on sale. If you buy at that time, its a hot deal~
There are a lot of pretty products .. Pretty is no sale.
Cute models of clothes and purses
Perfect products
Maybe it was not different from Japan
More expensive than on the internet
Fantastic
Prada brother
Usually
Pretty
Total reviews rating 4.1
74 Reviews for Prada New York Woodbury 2023:
Review №1
2022-06-20We drove 3 hours to buy a gift for our daughter but we were met with unpleasant service. I have a 6 month old baby and due to the heat had to keep him in the shade with my husband. So after waiting on line, my daughter and I got into the store. My husband and baby tried to enter after us, but the manager at the door said that because they were not present on line they cannot come in. I tried to explain to the manager that I had to keep my son in the shade, to no avail. I came to the store ready to spend thousands of dollars and once I informed the manager of that, he told me he hears that all the time!!!I took my service elsewhere, but remain disturbed by the manager’s response. Prada is a worldwide fashion icon and this kind of behavior does match their standards. Too bad that this manager was a door man as well ?
Review №2
2018-10-06Very handful staff. Decent prices, good selections.
Review №3
2021-12-05Really pro customer service!!! Never never never come this store. And i saw Many peoples wrote the same review for this store. Why Prada hiring those people with terrible customer service. OMG.
Review №4
2021-10-01Nice store with a great variety of sensible, wearable merchandise. As to the pricing, I wouldnt speak of any bargains really, but still more attractive than high-street Prada stores.
Review №5
2021-05-04Sales people gather and chat instead of working. They dont allow many people in. If you go in, you will see more sales people than customers. Waited 1 hour to get in only 2 teams could go in but there were 5 or more people stand behind shelves without helping customers.
Review №6
2021-12-19Decent selection of items for reasonable prices-1 because the lines are always long and they dont do the best job of optimizing entry. I get it that its COVID, but that doesnt mean you let only 10 people in such a massive store at once.-1 because I ordered an item through the phone and had it shipped to me and they sent it with the security sensor attached! I called in and the sales associate who answered was very rude. She told me that I would have to pay return shipping back to the store for them to remove the sensor. How does that make sense when it was your stores fault and I already paid $20 to have it shipped to me? After arguing with her for a bit, she said the manager agreed to reimburse me for my return shipping cost as long as I sent back the shipping receipt with the item.-1 its been months and Ive called at least 5 times about my shipping reimbursement and they leave me on hold for 30-60 mins at a time and never return. To date, the manager has refused to return my call.You might score a deal here, but expect to be treated like garbage in the process. :)
Review №7
2019-12-12Fancy store..friendly staff.
Review №8
2018-11-25Incredibly helpful staff especially Danny/Julia she was amazing. She took so much time with me and helped me get the very best price. It’s a busy time of year and yet so was so courteous professional and so darn nice! Go you won’t regret it!
Review №9
2021-06-07No value for the customer had a very bad experience, one associate at billing informed me return window is 14 days and the associate who billed me was beside her and never corrected it and just finished my filling and later when I went to return the associate who has billed me said it’s final sale when I asked you guys informed me return window is 14 days then she said I was listing to the before your billing but I didn’t said you it was a final sale and asked me talk to her manager.Manager was so rude she just said go and give it to someone else.
Review №10
2021-08-23Hours not correct. Arrived around 6:30pm on a Monday and they were closed.