Precision Overhead Garage Door Service in Riverhead
Site: https://precisiondoorlongisland....
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–5PM
- Sunday:8AM–5PM
Precision Overhead Garage Door Service in other cities:
Danny Salas was our technician. He was very professional and provide excellent customer service. He inspected the problem and kept us inform of what the issues were. He provided us with 2 options to fix the problem. He fixed the issues with the door quickly and efficiently. Thank you Danny for a job well done.
Precision Door performed perfectly. Answered the phone, scheduled the repair, confirmed, good communication with tech before arrival, Arrived on time and super professional and respectful. Danny explained everything, provided options then banged out the repair. Super job on a complicated repair thank goodness for 12 ladders!!
Very quick response when calling and booking an appointment on line. Very good followup confirming reservation and arriving on time. However, prices are THROUGH THE ROOF! It’s the old story about Covid and labor costs, supply chains and inflation. I’m done with that! $685 to replace the springs that cost $59 at Home Depot. I’m all about “shopping local” but not going to put the owner’s kid through college. I’ll lift my garage door manually and find a handyman.
Excellent service.Kept updated throughout the appointment. Andrew the technician was very professional and courteous. Explained what repairs needs to be done on our garage door and gave me options. This company comes highly recommended.
Andrew was patient, knowledgeable, and a no pressure tech. He gave us several options for fixing the opener. After the initial sticker shock, we decided to go with his suggestion and what we received for the money is a high tech, quality garage door opener system. Very happy.
Our garage door came off the tracks this afternoon and was a disaster! We called Precision as first time customers and it was seamless!!! They literally had someone to us within half an hour. Jesse and his partner were easy going, professional and got the job done in no time! I couldn’t believe on a Monday afternoon this was handled SO QUICKLY! I would recommend Precision Riverhead to everyone I know!
Shane and Mike C. did a great job installing my new garage door and motor. They were professional and a pleasure to work with. I would recommend Precision for all your garage door services.
Danny Salas was very efficient and knowledgeable. He answered all my questions and my new garage door is working perfectly. I would definitely recommend him and Precision.
Danny was very punctual and polite. He was very professional, schooled me on the intricacies of garage doors. Provided (3) different options for the fix. Explained everything thoroughly and was finished in half the time he told me.
Danny the gentleman who fixed my garage doors, excellent!! Danny explained everything very well, had patience with all my questions. I would recommend Precision to anyone in need of garage door service.
I would highly recommend precision doors for their Prompt and professional installations. The installers showed up at the house on time completed the job in a very clean fashion. I could not ask for more
Prompt, courteous and professional! Garage door wire broke late afternoon Sunday and everything was fixed next day before noon. Robert did a perfect job!
Amazing experience. Tech Jesse was beyond knowledgeable and professional. Absolutely great service with extreme care. Highly recommend Precision.
From the first contact with Hillel in the office to when Tom and Dan left my home, a completely satisfactory experience in diagnosing and ultimately replacing my 21 year old garage door opener. Prompt, professional and knowledgeable is the best way to describe my entire experience with this company. I highly recommend this company for any garage door repairs or replacement.
I had the electronic door opener repaired. Danny Salas, the technician, was extremely knowledgeable, and very accommodating. The work was done quickly and his expertise was obvious. I would recommend Precision and Danny to anyone needing this type of service.
From the receptionist to the technician, I had a very kind and professional experience. Receptionist Jennifer made it easy to schedule (even for the weekend), and the technician Danny was knowledgeable, efficient, and fair. I would highly recommend them.
My spring and cable broke on my automatic garage door late on a Saturday. I called Precision and they scheduled me for the next morning(Sunday) between 10am - 2pm. I got a text and email alerts acknowledging the appointment. Sunday I got a text a 930 am that he was on the way with tracking that I could see where he was. Robert arrived right at 10am. I explained what happened and he inspected my whole door system and came up with a few options. He took pictures of all the damaged parts and explained what happened and what caused it. Some of the parts were undersized making it strain more than usual causing it to prematurely wear out. Plus It was 15 years old and had reached its life expectancy. He inspected my motor also and said it was good and was a relatively newer model which was replaced by the previous owner 5-6 years ago. I opted for replacing both side springs, cables, pulleys. Basically all the working mechanisms to both tracks that allow the door (2 car garage door, heavy) to operate. The price was fair. Robert was top notch. Polite, professional, knowledgeable. I agreed to the job which he said would take about an hour. He finished in the amount of time he said he would. They sent me a quote electronically which I signed off on and everything about this whole experience was seamless and easy. I would highly recommend Precision and especially Robert the technician who did the job.
Danny was amazing. He was prompt, courteous and professional. He came here, diagnosed my issue and made the necessary repairs. I truly felt like he cared about me and my home. You need to hire more employees like Danny. He is a true professional. Thank you Precision.
What a great experience with Precision Door Service. Danny was very knowledgeable. experienced and explained everything! I would highly recommend Precision Door Service.
I cannot say enough about Precision Door and, in particular, Jesse and Matt from the Riverhead office. Punctual, courteous, professional, efficient, knowledgeable…. Every superlative I can think of. Thank you again. We’ll recommend you every time
Great experience all around from sales to install. Very pleased
Very good experience dealing with a every one at Precision. Matt, our Tech, was knowledgeable, friendly, professional and pleasant.
An absolute great experience from start to finish. Needed my garage door fixed and decided to give them a call. I set up an appointment for Saturday morning. 30 minutes later I got a call back saying a technician would be in the area and could stop by later in the day. The company kept me up to date on the status of the technician and the time frame when he would arrive. The tech Robert W called me when he was on his way. Upon arrival Robert diagnosed the issue and gave me a complete run down of things that needed an immediate fix and other things that could wait. Robert then broke down what each repair would entail and what parts would be used. He then presented me with three price options and explained each one. After choosing my option Robert quickly fixed the issues and the garage door was like new again. From making the appointment with the main office to the tech completing the job you can tell the company and it’s workers value thier work and customers. Precision is a notch company with top notch customer service and work. I would highly recommend them to anyone with garage door needs.
Technician Danny S. was very knowledgeable, friendly, down to earth. He thouroughly explained what needed to be repaired and the total cost before any work was started. Would definitely reccommend. Ask for Veterans or Senior Discount.
I chose to hire this company because I needed help right away, and they were able to schedule an appointment the next morning. They are very friendly, and helpful both over the phone, and in person. My technician keep me informed when he would arrive, and gave me very reasonable estimate for the cost of the job. They needed to replace the door springs, and I was not comfortable doing this myself (Im 71 yrs old). Also, he answered my questions and gave me more information about my garage door and mechanism. I would hire them again, anytime. Excellent job.
Met with sales person Danny nearly three years ago seeking an estimate for a new garage door. Now ready to do the project, Precision was the only call because of Danny. He is knowledgeable, courteous and listened to our budget . Danny found us the perfect garage door design which elevated the curb appeal of our classic colonial. We were updated on every detail. Jeff handled the installation and the process went smoothly. My husband and I are very happy with the end result. Thank you to the team at Precision.Barbara Deloney.
Extremely impressed with Precision Door Service. Really one of the better experiences Ive had dealing with any company from a customer service standpoint. Easy appointment setting, great communication, Rob our experienced technician arrived on time and quickly replaced our old and installed 2 new garage door openers. Job was done well and they work perfectly. Installation pricing was very fair as well. Were considering new doors perhaps next Spring and now we know theres no place else to look - as were very happy with the service we received! Highly recommended!
Excellent work and a real professional job. Mr. Salas was pleasant, courteous, knowledgeable and on time. Really appreciate the heads up on the time they will arrive and then right in time as stated. Highly recommend Precision and especially technician Danny Salas.
Danny have gave us an excellen service and performed and amazing job..we fully recomend this company for any garage door needs...we are glad that we have such a good garage company in out area.
My technician Robert Weber was very professional. He notified me of any delays and his estimated arrival time. I was made aware of all repair prices before the work and he did a great job of fixing the cables to the garage door very quickly.
Precision door was a pleasure to work with from beginning to end. They were able to respond and replace the broken spring on my garage door the same day. Jacob was very professional and did a great job. I highly recommend Precision door service.
Danny did a great job! Detailed and appropriate for issue I was having with broken track. Thanks 🙏
Danny was an exceptional representation of all that I’ve read about Precision Garage Doors and the reason I chose this company! I had a garage door opener installed at my home. Danny was polite, knowledgeable, and patient. He answered every question I had and assured that I was clear on each answer. I would recommend Danny and Precision to anyone who needs anything with their garage doors.
Danny Salas did a great job fixing our garage door. We really appreciate the work he did and I highly recommend him.
The best service from first phone call to first tech analysis visit. Awaiting installation which I expect to be excellent. Had to provide a 5 ⭐️ now!
My garage door was not closing and kept opening. I called and was able to set up an appt within 2 days (!). My garage door motor was unbalanced and about to break, very unsafe! They replaced, with a much more appropriate system, and it is whisper soft!! Such a relief! Professional, polite, and very efficient. I am so glad I called, and so glad they installed the system I need. 2 car garage door, heavy, and it was unsafe. They explained everything, and I totally recommend Precision Overhead, will be using them for years to come!! Thank you!
Jesse was very professional, polite and answered all my questions. He is good asset to your company! Thank you
I purchased a new garage door and opener from Precision in Plainview. Shane and George were the installers. I am extremely pleased with the work that Shane and George did. They were friendly, efficient, and explained everything. I highly recommend Precision.
Andrew was polite and patiently explained what he was going to do. After his examination of the garage door system, he made his recommendation and completed the repairs I authorized quickly and with competence.
Thank you Precision, thank you Shane and Mike for providing great service today . My garage door installation went smoothly. Very satisfied. Will highly recommend.
We had Daniel come to fix a garage door opener. He came on time was very professional and did a great job. I was very happy with the service.
I was locked out of my garage. John Aaron Hixson was timely, professional, and expedited resolving my issue. He also assessed the condition of my garage door opener and gave me an idea of what it would take to replace it. John is a true professional. I will definitely use Precision Door Services in the future and highly recommend them.
Danny came to our house for a repair and he was very professional and knowledgeable about the work that needed to be done.
My technician was Joel. He couldnt have been nicer and more professional. He taught me a lot about what I need in a garage door that I wasnt able to get from other companies. He was very patient and answered all of my questions and now Im better prepared to know what to purchase. He is very knowledgeable and comes with useful tools to show you your options. Before leaving he took very thorough measurements and I felt very comfortable and confident in his service.
Very personable and efficient installation of my garage door opener and garage door replacement parts by Danny. I highly recommend Danny and Precision Garage Door for all your replacement needs.
From start to finish the experience with the office & technician was easy and simple. Yery helpful and knowledgeable. I would recommend Precision Overhead doors.
Danny did an excellent job of explaining my options, making recommendations and quickly getting my garage door up and running again. He was very knowledgeable and professional.
Danny Salas is a professional, he is knowledgeable and very friendly. He did the job in a timely manner and was a pleasure having him work for us.Thank you!
It is difficult to find companies that are reliable and responsible. Rob W. serviced my garage door. He was on time, extremely polite, knowledgeable, and helpful. He was thorough in his work, fixed the problem I had from a previous company that installed my door from Home Depot two years ago. Corrected some issues from the original installation, realigned the sensors which were not set correctly and oiled all necessary areas. He even took the time to unwind more than a yard of wire wrapped around a metal bracket near the motor. Placed it on the rod inside a protective tubing and cut off what was not needed. I will recommend Precision to everyone.
Tech Danny Salas was professional. Spotted problem right away. Quick service.
Called early morning and was able to schedule right away. Rob Weber was the technician and he was fantastic. Went over the entire door and determined the problem efficiently. Rob offered a couple of different options and once we settled on the right solution Rob was done in an hour. Great job.I find the whole Precision Door Co. process very Professional and completely satisfied
Joel Sofia was an excellent technician. He explained every thing in detail to me. He was very kind & very patient.He installed new springs, wheels & new motor for my badly functioning garage door. When he was finished he even swept clean any left over debris.With the new, quality parts he installed, my garage door now functions perfectly & quietly. I am very grateful to Joel Sofia for his quality work, & Precision Door, for a quality repair job.I recommend Joel Sofia & Precision Door highly.VB
Robert was very thorough for his evaluation of the job needed. We discussed several options and he completed the job flawlessly. Without hesitation, I would choose Precision again as needed. Than you
HIGHLY recommend Precision!! The knowledge to get right to fixing the problem is unlike any company!! Danny Salas was extremely knowledgeable, courteous and helpful! Will absolutely recommend this company to anyone!!
Love the door. The insulation has already made a difference in the temperature in my garage. The installation team arrived on time and complete the work efficiently. They did a clean job - as they they werent even there. Great job of explaining the app and all the features.
My technician Joel was very helpful and informative, he had patience to explain what was wrong and what could be done. Joel was polite and friendly which put me at ease, he always wore a smile. The people answering the phones and making appointments were also very nice, it made me feel comfortable with my decision to use their company. This company stands by their product and service. In my book that is exceptional service for today.
Your technician Robert was very professional, courteous, and did excellent work. He answered all my questions so a nontechnical person like me could understand the new unit Robert installed. I would certainly recommend Precision Door Service to anyone who wants quality work done on their garage door.
Im extremely happy with the service I received from Joel today. He gave me a good ETA as to when he would be at my house to service my garage door. When he arrived, he was pleasant and answered all my questions with the utmost patience. He was very knowledgeable of all my questions. I would definitely have Joel service my garage concerns in the future.
PRECISION replaced a motor on one of my doors. The Technician Jesse Cole also put a SAFETY on my other door. Now both doors work perfectly.He completed the job in a timely manner and was very professional.I highly recommend this firm.
My garage door stopped working one night with my car trapped inside. Precision sent Francisco the next morning, and although the job proved challenging, he got it done. He also oiled the hinges, changed the light bulbs, fixed the wall control and the garage door handle. Francisco may just be one of the greatest human beings who ever lived. Precision is a great company: I was kept apprised of Francisco’s ETA during the 4-hour window I was given for his arrival, and the company texted me Francisco’s photo and a brief bio before he arrived, which was a nice touch and a good safety tool. Finally, no work was done until Francisco explained what needed to be done and the cost. I could not be happier with the superior service I received from Precision. Thanks!!!
Jessee from Precision was great. He explained the work and completed it quickly, but expertly. I’d highly recommend him and his company!
Needed emergency garage door repair on a Sunday. I was extremely fortunate to happen upon this company. From the initial call, it was apparent that the company strives to achieve total customer satisfaction. The customer service is EXCEPTIONAL. Prompt, professional, reasonable and efficient service. Excellent communication throughout. Will highly recommend.
The technician who arrived at my home was professional, friendly and efficient at his job. When I asked for options to resolve my garage door problems, he gave me an option that best suited my needs.Great experience!! I highly recommend this Company!
Robert and the Precison team were pleasant, professional and knowledgeable. His diligent and precise work produced a positive experience for me.
Danny was top notch. Personable, knowledgeable and professional. A pleasure to have at my home! Recommend to anyone who needs a company!
Heres a breakdown of my review: The product they sell - 5 stars. It was the main reason I chose to do business with them.The installation team of Ed and Jeff - 5 starsThose two things are the only reason I gave them 2 stars because the customer service I received from the time I placed my order was not even worthy of 0 stars.The sales person came to my house on 9/24. On that date, I was told me the lag time was 4 weeks. All the measurements were taken and entered into their computer program.My credit card deposit was processed on 9/26 and I received an email thanking me for my order. I figured the 4 week clock would start then. Man, was I wrong!Three weeks later, on 10/16, I received an email informing that my order had been submitted! I was told it was due to a measurement discrepancy. No one came back to my house to remeasure anything, so I have no idea, and no one has ever been able to explain to me what the measurement discrepancy was.In that same email, I was also told that the lag time was now 6-10 weeks with the possibility of it being 12 weeks.It then took 3 more emails to discover that the clock had been reset. The 3 week delay in getting my order submitted did not count for anything. It was now 6-10, maybe 12 weeks from October 16th!They also informed me that I would not be hearing from them until my door install was ready to be scheduled.I understand there were delays because of COVID. However, COVID had been affecting people for over 6 months when I placed my order so, if the virus was affecting lag time, I should have been told that by the saleswoman, but she made no mention of possible longer lag times.Finally, in late November/ early December, I started receiving a weekly, generic, Thank you for your patience email from the company. No timeline update, no useful information. I replied with questions to at least 2 if these emails, but received no response to either.Finally, after yet another useless email, and with my patience running thin, I went online to their chat help. After expressing my frustration with her and telling her that I was tired of the lack of information, plus the timeline BS, I demanded that someone call me as my emails had gotten nowhere.Finally, I was able to speak to someone when I received a call back from a gentleman in their customer service department. I vented my frustrations with him, and I was finally given an approximate installation date of the week of January 18th!. Not 4 weeks, not 6-10 weeks, not even 12 weeks! We were now up to 14 weeks (17 weeks from the date I placed my order).Amazingly enough, my door order came through and they were able to get my door installed on January 12th.The installers arrived 2 hours later than scheduled. Ed and Jeff were terrific. They said the previous job they had done was one of the most difficult replacement jobs they had ever done. I dont doubt them at all. Fortunately, my install was very easy for them and they completed it in about 2 hours. Dealing with those 2 was, by far, the best part of my whole experience with Precision Garage Door.If I had been told up front that there were long delays with installation, my review would have been much higher.I read plenty of reviews about this company before I made my decision. Unfortunately, my experience was not the 5 star experience almost everyone had. Theyll get no references from me.
I can only say Great Job as always. I had the most profession .courteous. and punctual technician. He was very helpful and explained the repair in detail.I have used Precision door in the past and will continue in the future. I would not hesitate to refer .
Jeff was a pleasure to have install my garage door.
We needed garage opener repaired on a Saturday and our technician, Joel, was at our home within 90 minutes of my call. Joel was awesome...he is professional, extremely knowledgeable and gave us options for the repair which was complete within an hour. I highly recommend Joel from Precision for your garage door needs.David BlakerYaphank, NY
Could not be happier with the results, service, personnel!!Booked an appt on a Friday late in the afternoon and Jesse arrived Saturday morning and fixed my garage door, saved me some $$ by telling me that what I thought I needed was not necessary.All around 5 star service!!
Precision has updated my motors to and repaired my garage doors - they are excellent at both - as a company they are responsive and it is easy to schedule with them - their employees are top draw - polite, knowledgeable and efficient - hats off to both Jessy and Rob (Rob was here today to replace broken springs and did a great job ) - wouldnt use anyone else
Danny Salas was very professional and did a great job. My garage door works great now. This is an excellent company.
I had many issues with my garage door multiple problems And many parts were needed retainers a new Spring new cables the original people that installed my garage door had no idea what they were doing this is a fantastic company with very knowledgeable men They come to your home In a uniform Proper identification And what I love the most they are very kind and courteous most of all they deftly know what theyre doing Its nice to know there is still a companies out there that not just hires Any individual that they actually hire a real technician you can feel safe and comfortable knowing they are going to do the right thing. Id like to put a special thank you out there to Robert Webber and Joel Sofia And especially to whoever owns precision doors for doing the right thing and hiring the right people great doing business with you.
It was a holiday weekend and we couldnt get our cars out of the garage due to a broken door! Precision was very accommodating and sent Joel out within hours. He released our cars immediately and repaired the door to better than before. Total professional all the way.
Fantastic place. Call was answered promptly, Amanda and Kelly were very professional, friendly, and got us set up for service ASAP. Technician Joel was awesome; very kind, patient and extremely knowledgeable. Very satisfied overall and would definitely use again/recommend.
Very prompt,very straight forward with diagnostic exam of problem pertaining to the malfunction of the garage door.. Fixed at a fair price and guaranteed.Would absolutely recommend ROBERT, from Precision garage door repair in the future….THANK YOU 06/19/21
Had 2 garage door openers replaced by Joel who was efficient, professional and fast and who then took the time to patiently explain all the new workings and features. I will call Precision for future garage door needs and will request Joel if available
Was told by the worker that component to lock device was not provided to him so he had to dig through his truck for a spare part which was not in new condition. (NOT GOOD) In addition I noticed upon completion of job that one of the panels is not properly alligned! NOT GOOD)
Danny was very good doing his work and also their communication was very impressive! 5 stars!
Timely appointment. Kept me informed when he would be here. Very professional and courteous service
Terrific customer service and professionalism. Danny, our specialist; was very courteous and professional!
After speaking with the office manager Andrew Walter i was completel satisfied with a complaint i previously posted . Andrew address my complaint and made the necessary adjustments. He also refunded my service call. Stand up company.
Technician Danny Salas was courteous and professional
Joel S.did a great job ,explained all the work that I needed to fix my garage door gave me my cost then repaired the door. Same day service Im very happy with his work
Well organized. Notified me about all timing of visit. Came and professionally fixed issues and gave a good summary, Highly recommended!
Joel inspected our old garage door and explained at length, and in detail what our options are. I highly recommend him to anyone who would like this service. Excellent service.
Excellent service, Jesse was the technician who came, had been updating me with the arrival time, great communication, very professional, explain everything in detail. i would strongly recommend this company.
Very professional service. Our doors came out great and were timely installed. We would highly recommend them.
Andrew was very knowledgeable and very friendly. Did a great job and was very pleased with the service.
Good service. Prompt response
Joel, was a true craftsmen! He worked efficiently and demonstarted a thorough knowledge of the opener installation. He also corrected an existing problem that was affecting smooth operation of the door.
Great company and reliable, also Israel Hixson was Very professional and on time. Thanks
Had significant repairs on a garage door that was 16 years old + the service man Tim diagnosed the issue and gave me different options I went with the option to repair knowing that further down-the-line I will need to replace, Tim was professional courteous and did an amazing job .Close to a year later I noticed the garage door was moving slowly we use it quite often during the day the service Tech that came, Francisco was also prompt courteous and able to diagnose the issue and repair it under warranty .I truly have not met a company that puts their customer 1st and doesnt try to up sell them at every opportunity, I am aware that in the near future I will have to replace the whole unit and I feel comfortable doing it with this company because of their upfront honesty and a quality of workmanship as an added bonus their communication is amazing The use an app to let you know when your Tech will arrive communicate frequently to ensure that you are happy with both your appointment and your technician
Danny did a great job!! Thank you!!
Everything from setting up the appointment, communication and completing the job was excellent. Would 1000% use them again.
Highly recommend Precision for garage doors and repairs. On time, professional, and reliable. Israel and partner were great.
Very pleased with the service & installation- prompt & efficient response to our call- work completed quickly with clean up- would highly recommend this company
My technician Robert W. was very resourceful and creative in fixing the door. He exceeded my expectations and the cost was very reasonable.
Excellent service!! Fast to respond!! Worked with me after I found my motor was still under full warranty.
Great experience dealing with this company from start to finish. I am totally satisfied and I highly recommend them.
Fast reliable and great service!
Technician Robert was excellent!Good job neat, cleanGood customer service
Fast,fair and Honest Andrew was the best
Very professional, quick and knowledgeable.
Robert, our technician was careful and thorough and straightened out our problem very efficiently. Couldnt ask for more.
Robert did a very good job and made sure everything was perfect before he left.Thanks
Very professional and knowledgeable. Danny was a pleasure to work with.
+A customer experience, nothing negative to report. All good!
They have fair pricing and experts who know what they are doing.
Great Job done by Jeff and Manny.
Could not ask for a better experience from start to finish!!
The technician, Jesse. was quick and effiecient.
Fast and good
Great and professional!!
Andrew was very pleasant and very knowledgeable.
Excellent service by all, and installation by Jeff
Good experience
Total reviews rating 4.9
127 Reviews for Precision Overhead Garage Door Service 2023:
Review №1
2022-06-02The most amazing company we have had the pleasure to deal with. Prior to the appointment they send a photo of the technician, with a summary about him, so its like meeting someone you already know...they are prompt, and knowledgeable about what needs to be done, be it a repair or new installation.We highly recommend Precision for any and all garage door needs.
Review №2
2022-06-25Precision Door Service customer service and installation services were simply excellent. From the estimate to the completion of the work, it was easy, quick, prompt and professional. Danny Salas provided great work and his communication was excellent throughout the process. In an era where service has declined in many areas, it was a breath of fresh air to work with Precision Door and Danny Salas
Review №3
2022-03-20Was able to get an appointment today (Sunday) within an hour of making contact. My service technician who was Jesse Cole was top notch! Thanks for quickly assessing and fixing my issue Jesse. Would definitely recommend anyone in need of garage door repairs.
Review №4
2022-07-27Danny Salas was great. He explained everything in detail with what we would need to get done to replace our garage door and motor. Every question we asked, he answered with ease. He was very friendly and knew what he was talking about. Definitely recommend him!!
Review №5
2022-05-21I had Danny come today to look at my garage door. He gave a couple of options and within an hour my door was fixed. I wanted to get a price on a new door opener, which he gave me. Unfortunately I have been out of work for the last two years do to COVID. I just started working on April 1st so I’m trying to catch up on bills. He said my opener is fine, but I could add an option I was looking for on a new unit. I added a key pad on the outside of my garage and I love it. Danny was very knowledgeable and when I’m back on my feet I will definitely call Riverhead and have Danny take care of my door. Plus he inspected my entire garage door.
Review №6
2022-08-15I had a great experience with this company. They arrived on time and communicated their arrival ETA through many mediums (phone call, text, email). The tech, Robert, was down-to-earth, respectful, and knowledgable about the products. He helped me pick the right garage opener for my needs. The installation took just over 2 hours. Overall, Im very happy with my experience.
Review №7
2022-03-29The repair technician David Salas was incredibly knowledgeable, friendly and went above and beyond with his repair work. Did not try hard sale on the extra work I did end up approving.He stayed to make sure everything was in good working order and that my cars still recognize the opener.He even swept out my garage of leaves while cleaning up all the parts that he replaced! Very nice young man.Debbie Saunders
Review №8
2022-08-10Danny Salas and everyone at Precision Garage Doors was very helpful. I was able to get an appointment quickly. Danny was fantastic…very personable,, knowledgeable, and professional! He answered and of my questions and did a fantastic job repairing my garage door!
Review №9
2022-06-30I am a happy customer! Jesse showed up on time and ready to fix our noisy doors. After a quick inspection, he explained exactly what was happening, why (our doors are 12+ years old and have never been lubricated or serviced) and what was needed. He adjusted a couple of things, lubricated the rollers, and showed me what to do if the noise returned. I will absolutely use Precision again in the future.
Review №10
2022-04-23Professional. Knowledgeable. Polite. Danny Salas, my technician from Precision Garage Doors, is all of those and more! Danny reviewed the concerns I had with my unsafe garage door cables and outdated systems. He thoroughly explained his recommendation and I couldn’t be happier with the installation of the new systems. Danny even took the time to show me how to operate the systems from remotely from my cell phone - with the security camera built in to the openers, I am very satisfied. Thank you, Danny - and Precision!