Wheelchair-accessible car park
Yes
Prestige Auto Body in Poughkeepsie
Categories
Location on the map
Poughkeepsie, Dutchess County, New York, US
Accessibility
Wheelchair-accessible entrance
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 845-485-2353
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
Prestige Auto Body in other cities:
Comments (53)
Brought a car in for some minor insurance rear-end damage and had another repair done where I had some rust going on. Rocco was great with communication and working with my schedule to get the car in. The price was on the high side of the estimate, but not unreasonably so. The repair work was excellent, it looked brand-new when it came out of the shop. They even cleaned the interior (sorry about that, guys - I would’ve cleaned it up a bit and saved you some work!) and it looks great.Great experience, excellent work, good communication. No hassle at all dealing with insurance. I can definitely recommend this shop if you need some body and paint done.
Ive been bringing all my cars to Prestige and referring all my friends and family since the early nineties. I wont go any place else. Im very selective about who I recommend for any service because I dont want to feel responsible, but I can say with confidence that you cant go wrong with these guys. Rob has painted motorcycle gas tanks for my vintage collection, and repaired 8 or ten cars for me and my family;; most recently my son who is a new diver. Ive traded in cars that have had major accidents and even the dealers couldnt detect the repairs, and I have never been shocked by the price.
I cant give Prestige enough praise. Rob and Rocco are great guys and really care about your vehicle. They handled my situation very professionally and diligently. My car looks brand new. Color match is spot on and the lines are straight. No worries with Prestige Auto Body.
I have been taking our family’s vehicles here for over 20 years because they are the best. If you’re looking to have your car repaired or customized, it’s worth the travel (I bring my vehicles from ulster county to their Poughkeepsie shop) to know you’re getting the work done right.Most recently, I had my car repaired because I was rear ended at a traffic light. I have a newer car and was very happy to see that they fixed my car like new! During the process I received regular updates from Rocco about the progress of my job. He also dealt with the rental car company for me when they wanted me to turn in the rental before my car was ready.This place will give you a 5 star experience.
I hit One deer 🦌 on a Saturday damaged up my front of a brand new Honda accord. They took my car right away worked with my insurance company and had it fixed in a week from the accident good as new. Very friendly professional staff quality work. Highly recommended.
My truck was recently damaged from an encounter with a deer. I was very upset and the guys at prestige treated me like I was family. When my truck was finished I couldnt believe my eyes on how it was such an eye sore before now looks like it came off the showroom floor. I was one very happy satisfied customer because I knew that i was in good hands with prestige. I highly recommend them.
I have had Rob and Rocco work on our vehicles on at least 5 occasions since 2011. Every time the cars come back, they look better than before they went in. 3 cars were there due to accidents, not our fault. The care they take in getting it right is amazing. Matching colors and textures is an art that they have down better than anyone around. Just a bumper repaint? You will not get a better match than at Prestige. Do not take your baby anywhere else!
Rob and Rocco are great. They towed my vehicle from the scene where I was hit. They kept me informed during the repair. When I got the car back it looked positively gleaming. I recommend Robs Prestige Auto Body Shop for when bad things happen to good people.
I had my first accident and Rob (owner) just happened to pass by the scene. He picked me up and truly helped me understand the process and has now been my go to car guy since! His staff are wonderful and extremely friendly! I highly recommend these guys!
Rob is honest, professional and meticulous in his work. Customer service is exceptional. For an auto body business Im impressed with how clean, decorated and well kept up the waiting area is. I wish I could have all of my auto work done here.
My car looks brand new!! It was finished sooner than expected and fully detailed. Rob, Rocco, and Ray are personable, professional, and an absolute pleasure to work with. Highly recommend
Its so strange to pick up car that looks better than it did new but Prestige finds a way to do it. They are the nicest family oriented group youll ever meet. They not only remember their customers even if its been years since you last saw them but they really care. They might have some OCD because everything is clean, organized and meticulous. They are entertaining and fun to watch because they are nonstop busy but find time to be personal. I cant imagine anyone saying anything negative because they really are perfect in every way. In fact if you read the low review the person got the wrong prestige. They dont even do the work he claims they do like brakes. You want the best, go to Prestige by Adams.
I was in a Accident feburary 2nd of this year. My Jeep was toll to the shop. At first I was Nervous about having my car there.When I picked up my car on Friday I was so surprised how I was treated by Prestige autobody. They are the nicest people family orientated that I had ever met. Thank you for taking care of my care and washing it God know it needed it lol. Robert and Rocco thank you for getting me back on the road 😊
What a disaster. Daughter gets into an accident cops call prestige to tow the car Literally 4 miles away to his location and because I would not pay this crook 4000 for the repairs he charges me 637 dollars for a tow and an estimate. Rob the owner would not release the car to my son unless he paid.
The owner, Rob, was a complete jerk. First off, he charged a ridiculous amount of money to store my car after I found out he couldnt do the work. I came later with a truck and tow dolly to tow it home and from the second we pulled in he was rude and insulting and threatened us for no reason. If he had been more respectful from the start, I wouldve kept the car there and had him fix it. Since he wasnt, I refused him the work and paid AAA to transport it somewhere else. Once in the truck, the driver told me about his own experieces dealing with rob, as well as the many people that have complained about Rob and how rude he is.I would recommend people NEVER pay Rob a dime! There are plenty of other places around that came get the job done. Dont ever use prestige auto body and towing!!!!! Worst experience ever!!
The owner is rude and disrespectful. He does not know how to talk to people. Usually, that is covered in Business 101. You would probably have better reviews and more customers if you could keep your temper in check.Edit: I apologize for the delay as I just saw your reply. I am not confused by the name Prestige. When I did my review, it was not an experience that happened that exact day. It was the owner I spoke with that month. I am a highly educated person, and I wouldnt place a review for the wrong company. To confirm, it was the Prestige Auto Body next to Adams on Route 44.
These guys are fantastic. I truly cant say enough. After my accident, John towed my car and gave me ride. The owner and the miracle workers did flawless work on my tri-color (PITA) paint job. They are easy going/laid back professionals, and although I hope to not see them in the future (LOL), I would absolutely use them again.
Rob and his staff are Amazing. They are polite, go out of their way and super easy to deal with. Would absolutely recommend Prestige Auto off of Dutchess tpke near Adams.
AMAZING! They fixed a huge chip/dent in my car door and it looks like nothing ever happened. They were so easy to work with and even detailed the inside of my car for free! Such a great place!
These guys are the best at it, quick and hassle free. My new door matches perfectly with the paint and they cleaned her up for me too! I wouldnt go anywhere else.
Rob, Rocco, and all the staff are so friendly and courteous. If you want your vehicle fixed back to new, then dont waste any time going elsewhere. Thanks guys
Great experience here after having to deal with an inconvenient car accident. I found Rob and the rest of the guys to be prompt, efficient, reasonable, and honest about what I was dealing with. Would definitely use them again in the future.
Car looks better than before the accident. No cut corners. They made everything easy and was super helpful when I had a million questions! Awesome guys over there!
Rude & disrespectful from the start. The man does NOT know how to communicate with a customer. All I wanted was an estimate, but he got annoyed when I asked for a ballpark so I could decide whether I wanted to give the guy my car. He kept saying come back another day. If he was closing, all he had to say was Im just about to close or Im already closed, since it was 5:15. Very annoying person to have a conversation with.
Rob and Rocco took the time to look at my car.They put it on the lift and showed me what itneeded and did not try to sell me a lot of unnecessary parts. These guys are the best.
Tow truck driver is nothing but a vulture. Ripped off a accident victim. Towed the vehicle 10ft off the road and demanded $525.00 and would not take the vehicle off the hook until he was paid.
This place gave me the most amazing service. Way above and beyond any previous experience with any other shop. They just made themselves the ONLY body shop Ill use in the future. Five star all the way!
Fast and friendly service. These guys truly look out for the customer first. Car looked better than brand new! Very pleased with the work performed!
Excellent Work! They repaired my car so well that it looks seamless between the two different body panels.
Rocco and Rob treated us like familyAfter the car was repaired it was like brandnew Excellent shop I would recommend the shop to anyone who wants great service and repair
Repaired damage from an accident, they have a rental car office on site, super convenient. Staff was excellent, work was top notch
They worked on my car a few months because of an car accident, they are hard workers. Ive no complaints, they go out their way to take care of their customers.
Great people, great customer service, even greater work! They go the extra mile to make sure you’re happy. No questions asked Id recommend them
They took excellent car of my car and me at an awful time. Keep me informed and made super suggestions.
Great service, impeccable repairs & hospitable .... these folks set the standards for others to follow
Amazing auto body! would definitely recommended them to anyone
Fabulous job, great guys and they did what they said they were going to do and nothing less.
Great great service. Owner and worker are very nice and professional
Awesome awesome customer service. Awesome people
Very Honest Best In Town fully recommended
Great people and great service
Nice
Great team
Total reviews rating 4.5
53 Reviews for Prestige Auto Body 2023:
Review №1
2022-05-09Kind, patient and worked with me with surrounding complications I ran into. They made sure I had transportation and offered to drive me to car rental place and then pick me up when I was returning rental when my car was ready. I was able to get transportation. They answered both my phone questions and in person questions with detailed information. They gave me very valuable advice from the start that other shops would most likely not have (before they knew I was going to use them). My mom has used them in the past, and I have brought different car dents or blemishes that they explained would not be worth fixing and with good reason- they could have just done the work that was not in my best interest- they were very honest!
Review №2
2022-06-15Whole front end badly damaged. When I got the car back it was like new. Beautiful work. See before and after.
Review №3
2019-08-14Dealing with Prestige Auto Body, Rob and Rocco were extremely professional, knowledgeable, and did top notch work on my Jeep Grand Cherokee that another local body shop failed to do. If you are a car fanatic looking for quality paint job and body repair, look no further than Prestige Auto Body. I want to say thank you again, Rob and Rocco for processing my insurance and car rental. You are the best!
Review №4
2021-03-13I was rear ended and had heard very high recommendations for their work. I contacted the shop and Rocco provided me with all the information I could need about my initial dealings with the insurance company. Once that was all worked out and I dropped my car off at the shop, they called me to update me and one the work was finished my car looks good as new. They even cleaned it for me too. I highly recommend the guys at prestige for any body work.
Review №5
2021-10-16This place is bar none the best auto body shop that I have ever dealt with! Trustworthy, professional and on time. They work with you and coordinate with the insurance companies to make sure you get your car fixed the right way. Cant say enough about Prestige. Got into an accident in Brooklyn once. The guys drove all the way down from poughkeepsie to tow my car so it wouldnt have to sit in some random shop or on the side of the road hours after the accident.
Review №6
2021-06-21These guys towed my car away from an accident. They were extremely professional and treated me with real respect. They made a difficult situation a lot more painless than it could have been and they were also extremely honest about costs and services once my car was back at their shop. These guys clearly take customer service seriously and it really made a difference in such a stressful situation. I would reccommend them to any friend and will take my car there again if the need arises.
Review №7
2021-06-07Treated my family very well. Kept us updated as to how the work on our car was going. They took care of dealing with the insurance inspection person sent to do the damage claim so that we didnt have to. Less stress was a rare and pleasant experience!
Review №8
2019-08-16I have been using Prestige Auto Body for years and have been very pleased with their work. Rob, Rocco and the rest of the Prestige team are the best. The most recent repair work was performed on the front end of my 2009 Toyota Sienna after we hit a deer. When we received the van back, it looked like a brand new van! I fully recommend this shop if you need any repair work done. You wont be disappointed!
Review №9
2018-02-01I picked up my Honda from Prestige Auto body yesterday. I was so impressed with the amazing work completed on my vehicle, it looks better than new! Rocco did an amazing job and he and Rob were so helpful and courteous. The job was done quickly and they even cleaned my car! Very impressed by these awesome guys and glad to patronize such a reputable local business! If you find yourself in need of auto body work, don’t go anywhere else!
Review №10
2021-05-01I can’t say enough great things about this shop and the gentlemen that work here. I was distraught when my brand new Subaru was hit in the parking lot at work but when I brought it here, all the worry subsided. They returned it to me in a very timely manner and even cleaned it, inside and out! I am very pleased with their service.