Prime Time Travel & Tours in Jackson Heights
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Jackson Heights, Queens County, New York, US
Site: https://trytraveldeals.com/
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–5PM
- Sunday:10AM–3PM
I am the customer from Baltimore. I hope you rstill remember me after robbing my money. Not a fake review..Be aware of them, they are liars and thieves.We bought 7 Saudi Airlines tickets ($5865 Cash) for March 2020 from them and our flight was cancelled due to Covid-19. They said you will get the full refund. Till now they are playing with us, the employee Iqbal has a new story for us every time. We were only given our itinerary numbers and not the original ticket numbers. When we contacted the Airline they told us these tickets were never issued.Even we were told by him that they have received the full amount from Airline but my boss is not willing to pay you back. Now after 3 installments with $2100 left they are saying its the final payment as they have deducted $300 per ticket as refund charges, bank fee and agent services, that were never mentioned till now.
These people robbed my money. DONT DO BUSINESS WITH THEM. I fully refund my flight to saudi airlines. The travel agent keeps telling me to wait for over a year and doesnt even send a FULL REFUND. These people are crooks and robbed me and my family and didnt give back a dime for a year and they still owe me 1150.00$ and im filling a lawsuit against these crooks. This travel agent is not even answering the phone no more because he robbed my money and now is working from home.
I had an excellent Umrah experience this year. We were provided with phenomenal service from start to finish. Riaz(our travel agent) gave us assistance and met all our criteria. We were given the amazing deals on our travel package with discounts & cheap prices! Their team explained everything to make sure we were ready for our trip. The Hotel stay was extremely comfortable and beyond excellence in cleaning, location, services, plus great for the kids. Transportation was quick, efficient, and comfy. I will definitely come back next season inshallah. Thank you Prime Time Travels for this memorable experience!
I just came back from my third Umrah and my experience was perfect. They managed to book me a hotel w/ breakfast, Lunch, and dinner. I also received a personalized driver who took me to Madinah and other historical sites such as Mount Arafat. I must say their employees are well trained and very polite. I had a very satisfying umrah experience with them for the past 3 years and continue to do so. They always manage to beat online prices. I say if your ever in New York go and check them out. If Riaz Bhai is reading this I want to say thank you so much for an amazing experience and I hope to come back very soon Inshallah.
Me and my family missed our flight from jfk to lahore and swear on my life Riaz Ahmad pay $120 for our penalty charges from his pocket just to keep us happy. This man and his employees always compete with online prices and win! He is funny and good hearted guy. I highly recommend
Made my flight arrangements for a trip to Dubai and Umrah through Prime Time Travel. On each leg of the trip, our seats (my wife and I) were the last rows of the plane. On our longest returning flight to the US my wife and I couldnt even sit together. When we called for some assistance they were not helpful. You are better off booking your own tickets and guarantee yourself and family no headaches. They do not help you with seat selections and youll end up with the worst seats on the plane.
It is the worst company agent in this world, even give u free ticket don’t trust on them. The agent is irresponsible to give updates of your tickets, they only concern about their money. No customer service once they sell u tickets. I lost $1500 on rescheduling my tickets by different agent because of their negligence. So stay away from these culprits.😡😡😡
I just told them I have one ticket already with my family JFK to DAC return flight but in between I want one ticket DAC to JFK return ticket with Umra visa. They are not ready to listen from me. They just think they know everything looks like overconfident that makes them arrogant. Long hold on phone; try to avoid me.
Total reviews rating 4.3
38 Reviews for Prime Time Travel & Tours 2023:
Review №1
2022-05-10My experience was perfect. I also received a personalized driver who took me to Madinah and other historical sites such as Mount Arafat. I must say their employees are well trained and very polite. I had a very satisfying umrah experience with them for the past 3 years and continue to do so.
Review №2
2022-06-27Mr. Riaz and his employees always compete with online prices and win! He is a funny and good-hearted guy. I highly recommend Prime Time Travel & Tours!
Review №3
2022-06-26Great-priced tickets and very competitive. These people are honest and hardworking and the staff is very friendly. I would highly recommend Prime Time Travel & Tours.
Review №4
2022-06-17I must say their employees are well trained and very polite. I had a very satisfying experience with them. They always manage to beat online prices.
Review №5
2022-06-28Riaz is a great travel agent. He committed to his work honestly, with full command of his profession. Great work!
Review №6
2022-06-28They are really good at their work. They have the most affordable tickets and whatever they tell is mostly true. Amazing!
Review №7
2022-05-29Prime Time Travel And Tours is an wonderful company that we would love to work with in the future. Look forward to hearing from you.
Review №8
2019-07-11This trip would not have been possible without the help of this travel agency. Although its very challenging to travel with kids, the travel agents served us astoundingly. I got my visas very quickly and efficiently. The seats were great and the prices were cheap. I would highly recommend them.
Review №9
2022-05-25One of the Best Travel Agency. Best prices, great Customer service, and hospitality!
Review №10
2022-05-11Amazing company that we would love to work with in the future. Look forward to hearing from you!