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Phone: +1 718-672-8700
Site: http://pro-bodies-collision.jany...
Opening hours
  • Monday:9AM–4PM
  • Tuesday:9AM–4PM
  • Wednesday:9AM–4PM
  • Thursday:9AM–4PM
  • Friday:9AM–4PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 3.4

24 Reviews for Pro Bodies Collision 2023:

Review №1

2022-03-16

Deana and her team have been super helpful. My brother had gotten into his first accident 2 months ago. We had no idea what the process was like but Deana was able to walk us through it. She would keep us updated along the way. Overall, great experience.

Review №2

2022-02-17

Pro body offers the best service in all of queens. Thank you Deanna for providing such stellar service. Highly recommended for efficiency, reliability, and quickness. Rest assured, you will be taken care of here!

Review №3

2020-07-16

Be careful with this company. I had a car accident and pro body tow company took my car and promised me they fix my car within 1 week’s but once I called owner Dina, she told me that she submitted all the documents other driver insurance and working on it. After 1 week I called again and she said that she made estimates and will send the insurance company. After 2 days I called again she said insurance company don’t pickup phone, no response. Owner Dina keep changing her stories every time and take like almost 2 months and she said I am trying my best, But insurance company doesn’t respond. She told me you can takeaway your car anytime.My question is if insurance company does not respond why she didn’t inform me very earlier. Once I called her I am coming to take away my car but she been very rude with me and she said, you have to give me 53 days storage fee and tow fee estimate fee and including tax. I tried to negotiate with her but she ignored me. Even she didn’t want to talk with me. Finally I went to her body shop garage and tried to negotiate again then she talked shouted to me. Once I could not managed her That time I called police, even policemen couldn’t managed her. Police said go to civil court and explain them. I don’t want to keep my car long time because dangerous lady will be charge me more money then I went to next day with full cash money $1850: 04 and release my car without repair. She do business like that. She cheated with me charges storage fee and lost my valuable time and money. This is horrifying experience in my life.

Review №4

2020-11-08

My car was towed here after a bad collision in Manhattan. Starting with their guy who arrived to tow it, they were extremely helpful/pleasant. Deana especially went above and beyond - more so than the insurance company, including promptly sending me back my plates and some belongings. Grateful to her for making a pretty traumatic experience much easier to handle.

Review №5

2020-10-25

I love this place they always do their best to make sure you are happy with your service and if anyone says otherwise then that’s because they probably went to the shop with a horrible attitude.. trust me when I say she’s the nicest person ever!!! Definitely go get your car done here I promise you won’t be disappointed

Review №6

2019-03-02

Worst customer service once they get the insurance cheque.Says they give warranty on their repair, but not really. Told me to go to your dealer.Says you will get car back in 2 weeks but got it in 6 week. Would say parts are in backwater.Keep changing their stories everytime.I ended up spending more money, lost a ton of time and a creaking brand new car.Just found out that the axle they replaced was an old rusted one (they refused to replace it) and had to replace it at a better place.

Review №7

2020-05-22

Thank you Pro Body for arriving so promptly to tow me after I was sandwiched between two cars on the FDR. I appreciate all the work Deana has done for me in getting the insurance company to take care of the car rental and paying the storage fees for me. I truly appreciate your diligence in every aspect during this horrific time in my life.

Review №8

2015-08-04

I have never dealt with a more unprofessional body shop in my life...i had my car repaired after an accident. this shop guaranteed their work. It was brought to my attention after the fact that my front wheel where the car was damaged was cracked. they shop was paid by state farm insurance to repair or replace the wheel and they did nothing. i then brought the wheel to my local tire shop and the told me the wheel was cracked. i called the insurance company and they then told me the shop was paid to replace it. once i called them out on it they quickly replaced the wheel. three months later i see that my front bumper is completely chipping and that the work done was bad work. i asked them what can we do to remedy the situation because i now live in the state of colorado and cannot have them fix it. i asked them to pay me for any repairs needed to fix it. they quickly refused and told me to have a nice life.

Review №9

2020-03-01

Be careful with this company They told me before he moves my truck he’s going to charge me $70 from Crescent Street Between 39 and 40th Ave.to 38 Avenue Between 24th St. and 23rd St. After that he charge me $400 he said that’s how much we charge When I called the cops came he felt scared and lowered the price to 250$ the cops told me how to follow up my case in the court and I will do it. For 4 Blocks he Wanted charge me $400.00.

Review №10

2020-10-25

THE MOST AMAZING BODY SHOP EVER !! THE OWNER DEANA IS THE SWEETEST PERSON EVER !! SHE ALWAYS MAKES SURE IM HAPPY WITH MY CAR BEFORE I LEAVE AND OF COURSE I’M ALWAYS HAPPY THIS PLACE IS AWESOME AND THEY ALSO WORK WITH YOU AND MAKE SURE YOU KNOW EVERYTHING GOING ON.. GO SEE FOR YOURSELF SHES THE BEST!!!