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Phone: +1 845-628-7900
Opening hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–2PM
  • Sunday:Closed
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Total reviews rating 4.8

129 Reviews for Proper Service 2023:

Review №1


Just Amazing! The staff and service was amazing. I was helped by a gentleman named Ray and from the initial call about my repairs Ray was knowledgeable, kind, patient, and treated me with the utmost respect. Ray and the team have changed my view of mechanics and made this experience of having my car repaired pleasant. I will be taking my car to Osceola Garage from now on. I also shared this experience with my family, friends, and staff.Wade Winston

Review №2


Proper Service did an amazing job on my car! After going to other repair shops in the area, and not being totally satisfied, Joe and his team diagnosed my check engine light problem and also found a problem with my read brakes. Thank you for the excellent service and the highest quality of repairs. I will definitely return, in fact, I made an appointment for my wifes BMW for tires and an oil change for next week.

Review №3


This was the first time that I used Proper Service. There was a transfer of management from Osceola Garage, that I had frequented for 20+ years. The same great service is here too. Theyve retained the staff.I had an oil change, tire rotation, replaced spark plugs and serpentine belt. I will continue using them, because they keep my car dependable.

Review №4


This place is legit. They worked on my 2013 Honda Accord. They are very professional and courtesy. They took care of the issues I was having with oil leaking from the engine and changed a defective oil pressure switch/sensor. I also had work done on my brakes and needed new calibers along with new front bearings. These guys know there stuff and my car is running smooth. I was recommended by a friend and it was the best decision I made. I will definitely return to this shop. Thanks Proper Service.

Review №5


I brought my car here for a new tire sensor, a tire rotation and state inspection. They failed my car because of the tints and still ran the inspection. They claim my tints are illegal, which has never happened in the years I have owned my car. But that is okay. I am not upset about that. My real concern is the company could not sync the new tire sensor to the computer and never completed the tire rotation. I brought the car back 3 times for them to complete the computer sync, which they never did. When I left a simple review on car fax the owner, Joe, had an employee call me and state, “my boss said to stop working on your car and refund your money.” Joe then proceeded to write a negative response to my review on carfax, concentrating on the inspection which I never mentioned in the review. Maybe the owner was having a bad day and did not appreciate the review. But a review is a review. To over react like that is unprofessional. He should focus on solutions. FYI, my dash lights are still on caused by the company. Thank you for my refund though.

Review №6


I highly recommend using Proper Service. These guys do an amazing job and treat your car with respect and dignity. These guys only work on my vehicles. I have a 1970 mustang to a 2012 Ford transit. There is nothing too old or too new that these guys can’t take care of. Stop in and ask for Mike and he will take care of all your auto needs.

Review №7


Excellent experience, Ray and everyone else there were very easy to get along with. They did a great job on my moms car that I’m using. It’s an older car and they got it to where it starts up like it’s brand new again. Highly recommend

Review №8


After a fast car inspection and the workers being kind I was more than pleased with the service received. A few days later I received a hand written letter at my house from the owner thanking for choosing proper service. I will definitely be back!

Review №9


I had a fantastic experience with everyone at this garage . They were all so friendly and helpful . I know nothing about cars and they helped me out by explaining the issues and talking through what my options were . The even gave me ride home and dropped my car off ! Highly recommend .

Review №10


These guys are so great! Very trustworthy, affordable, accountable and friendly. When I first moved to the area five years ago, I tried a different shop nearby and it was double the price. So happy I went here after that.

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