Wheelchair-accessible entrance
Yes
Public Storage in Commack
Categories
Location on the map
Commack, Suffolk County, New York, US
Accessibility
Phone: +1 631-493-7228
Site: https://www.publicstorage.com/se...
Site: https://www.publicstorage.com/se...
Opening hours
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:9:30AM–5PM
- Sunday:9:30AM–5PM
Public Storage in other cities:
Comments (199)
I was very impressed by the level of professionalism from Nicole. She was very informative on how everything is done and made the paperwork process easy for me. I mentioned struggling with paying on time, Nicole suggested using auto-pay and even assisted me with setting it up. Will be recommending to friends and family.
Sue is probably one of the nicest employees Ive ever met in my life. Very professional and helpful throughout my entire visit at public storage. She was extremely helpful, and even the kid that she was training seemed to be doing well because of her. Ive been looking at different storage places but this has to have the #1 spot in my opinion!
I don’t have any particular feelings to rate a storage facility, and I am very confused as to how other people could. I really don’t understand how someone could rate a storage facility 5 stars.It’s just a box ….Besides that, this place is a good storage facility. A little overpriced and not super accessible . If you are unlucky enough to have an interior box, and need a cart, you will jot be able to find one without making a reservation for it. It may need to be wheeled from the office to your box and then back, but I’m not sure. I have never had the time to call ahead and see if a cart would be available to use.I don’t know how to rate. But I haven’t seen any roaches or rats. I haven’t smelled anything bad in the facility.. so 3 stars ? Is that good ?
Just left Public Storage in Commack. The agents were Sue and Christian. Very professional.and attentive to my requests.
Waited an hour for staff to arrive. We booked a outside unit and paid more for it and there were non left.
Wow, the staff really makes the difference! I’ve rented at other storage places and the staff here are by far my favorite! Sue in particular. She is super helpful and patient. The entire place is very well kept and run. I would highly recommend renting here.
BEWARE!!! They just upped my rent 33%. When I called the call center, I was told that I am subject to rental fee increases and that it was a *business decision*. I have not been able to get in touch with a supervisor. I have been at PS for 2 years and the increases have been around $10. It just jumped up $40 over the course of one pay period. Unacceptable.Most of the reviews here have been solicited and curated by PS staff. GL
Sue was extremely helpful with helping me find the exact unit that met my needs. She was very patient while I asked all my questions and I feel very comfortable with storing my belongings here. Highly recommend Sue and her team.
I guess I caught Sue on a bad day! She was nasty and made me pay for a whole month because I went over 1 day due to a problem with getting a uhaul truck! Maybe she’s nice if all goes well, but if you run into a problem- watch out!!
After checking other storage sites in the area we settled on Public Storage in Commack. Our sales representative, Heather, was a pleasure and made the rental process seamless. Highly recommended.
I had the pleasure of speaking with Skip today. He helped me complete my registration, escorted me to my new storage bin and explained everything in detail! When I originally stopped down last week, I had the pleasure of speaking with Eric as well. Both young men were extremely helpful! I could have chosen another storage unit in the area, but I found Public Storage to be the easiest to contact. Plus, their employees were very helpful and courteous!! Thank you Skip and Eric!
Eriana was super helpful with my dad earlier! We were unable to get into the northport location and She directed us to her and we were able to get our unit quickly and easy. Amazing help! Thank you.
I found this to be one of the better places to store my belongings! Moving has been stressful but Eric made it super easy for my boyfriend and I, by letting me know about the erental. I didn’t even have to go into the office to finish the paperwork. Thank you Public storage and their helpful staff.
Came down and met with Michelle and she helped me decide on a 5x5 when my res was for a unit a little bigger. She made the process so easy for me and explained the transfer process to me if that is something I need to do.
Sue was incredibly helpful! My reservation is quick! Super nice! The unit is perfect and clean. It’s very secure and I feel confident leaving my belongings there. Thanks again!
Michelle was very straightforward and explained everything that I needed to know thoroughly, in a kind and not even near demanding voice. She talked to me as a person and not just a customer. I had a great first experience at this specific Public Storage. Thanks Michelle!
Michelle was great throughout the whole process. She showed me the unit and explained pricing very thoroughly. I appreciate everything she did to help me through this stressful process. Great work and thank you, Michelle!
What a nice experience we had renting a storage unit here. We worked with Danielle and Sue and they made everything so simple. There are all sorts of specials that you can get so keep an eye out for those both online and at the store. Overall, a fair price, a clean unit and truly helpful and friendly staff.
We worked with Paul to rent our storage unit. He was extremely friendly, knowledgeable, and helpful. He really cared about our needs and making sure our things were well protected. He answered all questions thoroughly. Experience was efficient and pleasant. You need more employees like Paul!!!!
Michelle was polite and professional, answered all my questions accurately and swiftly. Knows her business well and is an asset with Public Storage. Having renting many other storage units from this company and it’s competitors, I have experienced first hand good and not so good service in this industry. I am certain that Michelle is the best employee that I have encountered at a storage facility this far!!
Sue was very helpful explained everything about the storage unit and how everything works. I would recommend this location highly. Sue should geta gold star for all she did for me today.
Simple and easy process. My husband and I were in a rush to get a storage unit. We reserved one online and we’re given a phone call to come in to review our account. Juan was awesome! He knew his stuff. Any questions and concerns we had he was able to help us. Besides him knowing his stuff, he was extremely kind and fun to work with.
My wife and myself have never had to use storage before and went to this location for information . We were greeted by Shak who went over everything with us in detail and patiently answered all our questions . He gave us great suggestions and reassurances about our needs. He was a pleasure to work with and super informative . We rented a unit and by the time we left we were feeling confident and stress free about our decision.
Checked out with my family today. Sue & Heather were extremely helpful. A+ service and facility. Would gladly recommend. Thanks!
Been renting here for 4 years, came down today to get lock cut off. Michelle was very helpful and patient during the process.
I came with at least ten questions after wanting to get a new unit (and eventually move out of another spot). I was met by Elaine and Leesa, and they answered every question intelligently and with a smile. The unit is very clean and secure. Im very happy so far with my new unit - and the women who work there have been very nice!
Sue was a big help. I have rented here before and always come back because she and her staff take such good care of the place and their customers. Highly recommend
Rented a second unit with Michelle today but Sue was the one I spoke to before I came down to the property. Both of these PMs are great employees of this company.
Shopped many storage places around my area and no one compares! Sue is so knowledgeable and helpful. She helped me make my decision by making me feel comfortable and confident. Thanks for all of your help.
JESS...is a total pro....hands down...greatI am 100%...happy...
Moving can be VERY stressful, but being able to have somewhere to store some of my extra things is a lifesaver! Sue has been especially helpful answering all of my questions and being very patient with me! She really knows her stuff!
My family has rented at this location for awhile. Sue is the property manager, she and her team are great. the place is clean and we have always felt our items are safe. i recommend this location to anyone liking to store
Wow,,,,,,,Sue and Lisa, what can I say. They were two of the most professional people I have met....in a long time.They were very courteous, helpful and understanding and made finding what I needed much easier. Their knowledge of this business was thorough.I would not hesitate recommending Public storage Commack to anyone that asked me if I knew of a storage facility.These girls are an asset to this company and anyone looking for a storage unit.Steve O
Great experience from start to finish. I needed to rent a storage unit for a few months and found this location online. I reserved my unit online in minutes and was able to move my things in the same day. The staff, especially Nick, were very professional & courteous in all my interactions with them, and made the whole process very convenient. When I no longer needed the unit, Nick helped me close it easily & with no hassle. I highly recommend this location, not just for its competitive rates, but for its outstanding customer service as well.
Christian/Monika was very helpful. They took the time out to explain things to help better understand them. Were very patient and kind. Helped me make the decisions of the storage space that I needed as well as any other essentials I needed for my storage unit. Would highly recommend to anyone who is looking for a storage unit.
I walked into the store looking for storage space for when I move out of my house. Taylor was very informative and helpful with finding me the perfect size space around my price range. She helped me picture how to pack everything to make it fit into a smaller space than I thought Id need. Ill definitely be coming back to rent a storage space when I am ready. This public storage is well kept and definitely had more to offer than I expected! 100% recommend taking a look.
Public Storage is Amazing! I was helped by the nicest, courteous, caring and professional people. I was helped by Jessica, shes a Jem of a person! Took her time explaining all the procedures and was very nice and helpful, honestly Public Storage exceeded my expectations, you cant beat the price, an affordable price! I also received a call from the Supervisor Ryan, who was also very nice and professional! to confirm my reservation, overall you cant go wrong with this Public Storage location, price is great, the people are great and the units are great and safe, they really outdid themselves! Thank you Public Storage I am a happy customer!
When my husband and I pulled up to the the public storage in Commack, we didnt know what to expect, but then we met Ryan, a super friendly knowledgeable employee who showed us the requested storage area, and he was professional and answered all of our questions with a smile. We made an appointment so we could start on a date amenable to our schedules to start storing our chosen belongings. We met Kristina on that date and she was also very friendly, professional, and again, so knowledgable in the many options and ideas that we could have. Nick, another employee and I think, the facilities manager was also there and again, so professional, and friendly. Again, we left in awe of the professionalism and friendliness of these three people. Very nice experience.
I’m a novice to the storage facility game. The gentleman who helped me (Chris) was extremely polite, courteous, thorough and kind... rare qualities to find in the service industry these days. While i was there, 2 other women were trying to ship a wheelchair. Sue was trying to help them along set up the box, get the chair in the box, etc. Paul helped me on my first visit when I couldn’t use the intercom correctly (I must’ve buzzed him a thousand times) and then brought over the key to unlock the cart I needed. The price was great for the size, although I’m hoping it doesn’t go up exponentially. So far, so good!
I had the most wonderful experience at this storage unit. Skip who was not only very helpful he was also hilarious from the start of the door until my exit. I am very happy with my decision.
Paul V and Paul Z are both extremely friendly and helpful. Paul V answered all my questions, showed me my new space and signed me in. Made things very easy. I’m looking forward to making use of my new storage space and these folks really make you feel welcome.
What a great experience I had. This was my first time using a storage place and Shak and sue were extremely helpful and answered all my questions. Shak was very funny and greeted me with a smile. Sue was awesome as well, was very sweet. I also noticed the place was kept very clean and neat.
I was in this week and dealt with Kristina in renting a storage locker. It was a pleasure to work with her. She was more than helpful, very knowledgeable and an incredible asset to the company! The facility is very clean and secure.
This facility is clean and the staff is always helpful and friendly. Sue is always willing to help with any questions I should have , is always knowledgeable and is a welcoming face every time I come in! Thanks Sue and staff for a great facility !
Im moving. I just went there to buy boxes. They did not have every single size box that I needed, but I need some specific size boxes for certain things. They were absolutely awesome at fitting every box that I bought into my car even though I thought it wouldnt fit and I thought I would have to come back (the biggest being a box that holds up to a 65 inch TV). Overall the experience was awesome and Im very glad for all of their help fitting everything into my car.
My family rented a locker today and Skipp helped make the process exceptionally easy and pleasant. He was friendly, professional, and answered all our questions. Thank you!
Skipp was extremely knowledgeable and helpful. He helped me carry a ton of boxes out to my truck. Very friendly and personable, a model employee.
Facility is clean & secure. Sue is fantastic. She is always friendly & professional. She has helped me on numerous occasions & provides great customer service. Great staff here!
Needed to get a storage unit quickly. Chris helped me. He was great, made the process quick and easy all with a smile on his face. Great experience compared to other storage facilities ive used in the past.
Public Storage is one of the greediest companies Ive ever had the displeasure of doing business with. Their rents are as high (or higher) than residential property per square foot. They continually edge their prices up and up, at about twice the rate of inflation. Sadly Im stuck paying their extortion-like rent due to medical issues I have, or Id take my belongings and get the heck out of there. Oh... Im currently paying TWICE what I was paying a few short years ago. What seemed like a good deal turned out to be nothing more than a boondoggle.Ive tried talking to the powers that be (managers and corporate) about how they treat their long-term renters who have shown them loyalty, while giving newbies big breaks on their rent. Public Storage doesnt care. Theyre extremely arrogant bordering on belligerent toward their customers... you know, the ones who pay their paychecks. I guess thats because they have a demand for their spaces they feel they can treat their best customers like c**p.If you rent at Public Storage, make sure you have an out from their property. When I can finally move my property closer to home, then Public Storage, NEVER AGAIN.
We Are Very Happy With This Storage Facility.Very Clean & Helpful. We Worked With Sue. She Was Very Attentive To Our Needs And Answered All Our Questions. Way To Go Sue!! Great Job. Thanks For Everything Again.
My daughter was moving back to NY and she needed a short term storage. I checked couple of other places in the area and decided to try this location being the closest. Very happy with the service. Very nice people in the office, answered all my questions. Andrew helped me with the paperwork and he was very professional. The building is very clean. Happy customer.
Ryan and Frank were excellent help at your Commack location, great guys , stupendous personalities. It was a pleasure stoping by, buying a new lock, and putting it on my existing unit. Great experience overall. Love public storage recommend anyone do the same
I rented a unit this morning. The whole process was pleasant and quick. Nick was fantastic even with my two little girls running around screaming he was very patient and even saved me money! I highly recommend public storage of commack to everyone.
I came in to get boxes and find out about storage. I had tons of questions. I was always nervous about using a storage company. Shak and Sue were amazing. They were so patient and informative. Shak was very entertaining which made me feel more comfortable and like my future business would be in good honest hands. I love when I can get more than I expected from a business at my first interaction!
I just signed up over the weekend. Paige gave me the grand tour and took me through from start to finish. She explained everything crystal clear to me with great professionalism and a super attitude.(and smile!) The grounds looked well kept and clean and secure.Rich T.
The worst experience of my life. I was a loyal former customer and they just continued to raise the rates. Save yourself some time and try somewhere else, I DO NOT recommend this facility. If I could put in zero stars, I would.
I have a friend that rents there and took me to buy boxes. The experience I had was great. Jess Varela helped me with everything I needed with professionalism. I absolutely loved the customer service. Hands down the best storage facility I have been to.
We stored an entire house contents for one year. The place was clean, climate controlled and easy to use. The staff, Nick, Peter and Ashley were always friendly and ready to help. After a year we downsized to a smaller unit for another 9 months. When we finally were finished with the storage it felt like leaving a home.Good job guys!!!
The workers are always friendly when I come in. The property is always clean and secure. Never had a bad experience here. Would defiantly recommend it to anyone who is looking for storage or moving. They have everything you can think of when it comes to packing supplies.
This place is very nice and clean! we had great customer service from sue! She is very knowledgeable and caring! Sue is a great assest to this company! Thank you !
Sue was the best, she is always very helpful
Being a Public Storage customer for nearly 3 years should speak much about what I think of this particular branch and its staff. They have always been courteous, polite and respectful towards me. In fact your manager Nick, in particular, is one I consider to be a friend. I always pay my bill in person an when ever he is not around I make a point of asking is he in today and hows he doing. I enjoy our mini conversations about the life of veterans after active duty because a lot of his customers are veterans. Because of the service I received there I would strongly recommend Public Storage to anyone I know who needs storage space. It has truly been a pleasure Nick & Staff.
I highly recommend using Public Storage. I had a great experience and I wouldn’t want to go to a different storage place again. I’ve used other storage places and this company was by far the best. It was a well lit, very clean, conditioned space. I felt extremely comfortable leaving my stuff there and the staff was very nice and helpful!
Sue is amazing. Renting here a couple months and she’s always out cleaning when Im in my unit and making sure everyone’s units are safe. Makes me feel safe securing my stuff here. I always recommend
Very nice people in office, very clean inside storage building. Dollys available for move in or move outs
Not bad.. Storage units pretty much sums it up. I just signed the paperwork not sure how the actual loading of the unit will go but cant be horrible I assume. They have carts and stuff to help you move your items.
I normally never take the time out to write any reviews, but I felt compelled to do so. I was having one of the worst days of my life, facing eviction, being uncertain on what to do with all of my things I have accumulated over the years. I came in with questions. A young man Shaq was heavensent. He shated personal experience with me that helped ease my mind and answered all of my questions. I may not have all of the answers to my problems but Shaq helped me with some solutions if I need them. Awesome services , trained well. Perfect customer service. A smile and empathy will take a business a long way! Great job!
Erik at the front desk was friendly and informative and helped us choose the right unit for us. Neat and well kept inside. Highly recommend.
Very pleasant experience. I stored my car for 3 moths, hassle free. Great location, the manager Nick is very professional, helped me with the move in. Very clean storage. Video surveillance was a plus.
Great facility, Nicole and Sue provided excellent service.
Hassle free experience renting the storage.Property Manager Nick was very personable and extremely helpful, as well as patient ,professional and friendly .I highly recommend this place to anyone whos looking for a storage place.Thank you for your great service !!
Id like to put 0 stars but unfortunately cant. We tried closing out the locker on oct 1st but they charge the whole month either way and do not pro-rate. We decided to hold on to the locker, incase we needed it and we also knew that if we decided to close out the first day in the month and we needed it later, we wont have the option to use it.We decided end of october we will close it out. My wife was pregnant, we had the baby the 28th of october. Unfortunately , my wife had complications with her epidural and ended up having csf leak which is very debilitating and you cant get up or do anything at all. We were in the hospital for days and she had to get another epidural to fix it. She is bed ridden. I have to take care of her and the baby so its not easy to just say hey we need to close the locker out. To this day she is not well even after second epi.I called commack public storage , they dont even care . They just said call the customer service line. I called and Aiden, again could not do anything. They sound like robots and dont care about the complications we had. I asked Aiden to forward me to a supervisor. They hung up on me. I called back and Rachel picked up. Same story. There is no supervisor and they are just trying to fool me. She forwards me and acts like Im a new call and asks for my info again. I asked to have the locker back and they basically said no even though I paid for the whole month of november already. I kept asking for supervisor and she hung up.Great customer service. You would think that this company might but policy aside when we have serious injury that happens. I will try disputing.
Eri was so helpful this morning! the staff at this location is always so pleasant and helpful! As well as Sue the property manager so kind!
I have been coming to this location for a long time and Sue is always so friendly and does whatever she can to make our stay here a good one. I recommend this location
First - No creepy storage guy. I have used several storage facilities from NYC to Montauk and this one was clean, well lit, organized and staffed by a knowledgeable young lady Courtney. No creepy storage guy is a big plus!The space was the perfect size but happy Courtney showed us just in case.She explained all the detail and made the process seamless. Great experience.
What a wonderful experience. Sue was beyond helpful and knowledgeable, assisting me with a unit. Be sure to seek her out. You won’t be disappointed!!!!
Spoke with Michelle and payed my bill and she was very accommodating and very helpful to me. I find my experience with the company as a whole as a first to call for any storage needs.
My first time ever using a storage place, and I couldnt be more pleased. Nick was very nice and personable and answered all my questions. He really cares about his customers. Highly recommend this place.
Eric was extremely helpful and informative; previously spoke with Sue and she was terrific also! Clean, organized and great staff....
Paul was was extremely friendly and polite. He provided answers to all my questions before I even had a chance to ask them. Great customer service!
I came in to the property looking for boxes and a space .Taylor and Sue helped me and my family out .they were very nice and answered all of my questions. The building was very clean and good security. I recommend this place for anyone looking for storage.
I rented a space at this storage place for a short time. The location was great, very close to my apartment. Very clean grounds, climate controlled.The people in the office were very helpful and professional. Overall great I had a great experience. I would use them again.
A very good location. Friendly service by all employees, especially Nick the location manager. He is always there to answer any questions i may have, and is always friendly and there to help with any issues i have. Will definitely recommend this location! Easy to get to and very clean well taken care off.
Juan and Sue were both very helpful.They reserved my unit and explained everything to me. Friendly and convenient service. Thank you
I have been very pleased with the service at Public Storage in Commack. I had 2 units and I vacated one this week I met with Nick and I must say he is very friendly and does his job very well. A real Pro,
I actually love this storage facility, mostly because of the monthly rate I was given for my unit and the convenience of the location near my job so it worked out perfectly! Looking forward to renting another unit next year for my motorcycle in the off season.
Tonight I called the Commack public storage facility to ensure I could being my belongings into the space I reserved online. Even though I was running late , the manager Shak on duty called his supervising manager to ask if he could stay late as I would hsve been arrived after they closed. He stayed late and ensured he provided me all the information I needed and then some. He was extraordinarily friendly yet absolutely appropriate and very kind and super helpful in giving me a unit and building where I felt comfortable. I can’t thank Shak enough for all his help tonight!!!!!
Paul was super helpful . Renting here a for couple weeks I came in today ask about the vacate process. He told me everything I need to know I definitely recommend renting a public storage.
All the staff at Commack Public storage have been nice, and Sue in particular has been very helpful and sweet over several years.
I received excellent service and attention from Sue and the staff at the location I was impressed by the tour and all of the details involved in renting the unit. I would recommend this facility
I’ve been renting units here for quite a while. Always clean and Chris and Sue are the best!Always ready to go above and beyond-a pleasure to work with 👍
Easy process to tour the facility and select a unit for all our needs. Shak was extremely knowledgeable and asked all the right questions to qualify our needs. I would recommend him based on his knowledge and just ow detailed he is.
A convenient accessible location. Personnel are friendly, knowledgeable, professional and attentive to clients needs. The property Manager (Nick) is always on hand and available to clients. Property is well maintained and clean. A no hassle storage facility.
Steffan is the man!! He made this process so quick and easy!! I feel safe leaving my stuff in my unit knowing its secure with nice people!!
Very helpful staff! Anthony and Christian were very helpful. They made it super easy for me to rent a convenient space and I would highly recommend them.
I would recommend this facility to anyone who may be unsure about using storage! Sue was wonderful and made me feel safe and comfortable in the decision to store here ! Great facility !
Nick was super helpful and efficient. He even gave me a good recommendation for a pizza joint when I was hungry. My whole experience was great and I would do it again in a heartbeat.
Paul was thorough, kind and knowledgeable about every aspect of storing my household items. He made my move so much easier and less stressful!!
I have been in this location many times, Sue is always sue is always so helpfull. I would recommend any one looking for a unit to rent here. The propertyis clean and well maintained.
Paul was wonderful and very helpful. He was very patient and was willing to work with all of our needs for the unit i recommend that u seek him out u wont be disappointed
Great experience. I never used a storage before. The place is very clean and seems very secure. Andrew helped me and made the move in process was super easy. I will rent there again
Hi this is William Shepard, Michelle was very helpful and courteous. I have been a customer for a long time and have never had any problems with renting here.
Wonderful staff . Sue helped me and she is a doll. Was helpful ,explains all details left no question unanswered. I would recommend this location for a unit.
Uhhh GATED BUT some doors are never locked. Numerous times told them 2 OUTSIDE Doors in the middle of the 1st building on BOTH sides of the building are never clicked closed completely so they can lock. (So good luck with that unsecured feeling, numerous times caught that.) DONT BE FOOLED... This rip-off of a storage place RAISES the PRICE of all units every 6 months or so. And that is every Public Storage!!! Its ALMOST just as expensive as Westys Storage so I cant even say you get what you pay for. BUT What a difference, Westys storage is like the Four Seasons Hotel. Clean, huge elevators, numerous hand trucks/carts, the walls between each unit: a space about 1 ft. from the ceiling for ventilation. Unlike the unsecured feeling of a 3-foot space that someone could climb over if they made an effort to at Public Storage. Oh I almost left out... They only have 2 hand trucks/carts per buildings. Big mistake I made!
Michelle was very informative and helpful. She also showed us a couple of different options and the proper way to store our items.
I had a spot in this location for a while and Nick and Ashley were always very courteous, friendly and professional. The building is spotless. I will definitely use them again if I need storage. Thank you guys!
Best storage place I ever used. I had a unit in the new building for a couple of months. Very well maintained. Very clean. The manager Nick was very friendly and knowledgeable. I recommend this place
I was so so happy and please with the help I received today..moving is so stressful and to go and sign for a storage unit with no hassle was fantastic ..keep up the great work!
Great storage place. Very clean and secure. Many thanks to Nick, the manager, he made my move in process very easy and answered all my questions. I recommend this place
Paul was extremely professional, helpful and very friendly. He truly knows stuff! Great experience, so far. Thanks!
Great people helpful and very nice. Storage space clean and safe. They also call you to remind you that payment is almost do before you pay late fee. Thanks Nick!!!
This place is the best. The men in the office (RYAN, DARON,FRANK) were AWESOME!!!! I would recommend this storage place to everone on the island. They made this moving process so easy. Thank you guys!
Extremely clean. Excellent service. Nick and the others were very professional, courteous, knowledgeable and kind. Would easily recommend to all looking for a quick and reliable storage solution!
$215.00 a month for a 10 X 10 unit? What happened to the first month for $1.00? What would you like me to say?They dont have enough dollies, and the first time I had to access the unit on my own I had a 20 minute adventure finding it.Needless to say, Im looking for other options as soon as possible!
Reserving space on line was very convenient. Shak made the process of completing the paperwork, reviewing the space, access restrictions and billing very smooth. He was very pleasant to work with.
This was my first experience purchasing storage and it couldnt have been easier Doug and Liz were friendly and extremely informative and made everything so easy I couldnt be happier definitely recommend
Came in today to pay my bill was greeted with a lovely smile from property manager Sue She helped me set up auto pay so it would be much easier manage my account
Love this place. Been keeping my storage here for about a year. Staff is friendly and accommodating, especially Sue. My belongings are safe and facility is clean!
Came into pay my bill and ask about downsizing. Michelle was efficient and very helpful and gave me a couple of options when it comes to transferring.
Christian demonstrated great Service. He was helpful and answered all of my questions. They also keep the place clean and are very concerned about security.
Michelle was excellent and personable and told me all the details. Informed me on how to keep mildew out of my unit and had me buy a couple of damp checks
I have Been a customer for over 2 yes and iam very happy with the location its easy for me to get to and the times are great.. thanks public storage for Nick your location manager and your service to our community.
I worked with Sue she is amazing put my mind at ease found me a unit that works for my home and my move and made this transaction extremely easy and pain free
Great experience with Public Storage! 2nd time I have used them and its always been a pleasurable experience. Ask for Nick he is super helpful!
I came in today with my father to rent a unit. Christina, the employee who helped us, was pleasant and able to really answer our questions. We are very please with the storage unit and the experience
Came down with my friend to rent a unit here and Michelle was very informative and professional.
This company is a SNEAKY PRICE GOUGER. They send me to emails twice a month regarding auto pay. But they sent an increase notice to a postal address. They also RAISED THE MONTHLY RATE 21%. DONT GO HERE!!! PAY ATTENTION PUBLIC STORAGE.
We have been using this storage location for a little over 2 years. It has been great. Excellent service and great prices!
Christian was incredibly friendly and helpful. He was very knowledgeable and attentive to my needs. Strongly recommend this location
Michelle was very informative and patient with showing me the unit and very professional. She was smiling the whole time she was helping me
Very clean, very well maintained and I feel very secure there. The manager, Nick, and the other employees are very helpful and knowledgeable. I find the prices very competitive! I have rented there for several years.
I was looking to rent Storage space and Shak at the front desk showed me various units, answered all of my questions and was extremely helpful. Very satisfied
My family and I were there today and Sue and Christian were absolutely wonderful I have never met 2 people as kind and helpful thank you Sue and Chris for all you help!!!
I would highly recommend this Public Storage facility in Commack. Nick and Peter provided excellent customer service, and I was very impressed with the size and cleanliness of my storage unit as well as the facility itself.
This location is great! The clerks have always been helpful and polite, and I also like the facility. I highly recommend them.
Everyone at the facility is really easy going and helpful. Makes moving less of a hassle. Sue is the most helpful ever!
Friendly staff. The storage room is big. The facility is a maze if you go in the wrong way and if you dont like row after row of long, creepy, empty hallways then this isnt the place for you.
The manager sue was so helpful with all my storage needs. The facility is very clean and well maintained.
A very well maintained facility! I decided to rent a space in the new building after I did some research and price comparison. No regrets so far. The place is very clean and the staff is very nice.
Great storage place. Many thanks to Colin, he was very knowledgeable and helped me with my movein. The place is very clean and well maintained.
The rental car ent very well! Michelle has great customer service and is very welcoming
I had a great experience here!! The facility is very neat and the staff is extremely helpful. I highly recommend.
Juan was extremely helpful showing me several unit’s and explaining clearly how everything works.He was a pleasure to deal with.
Eric was so helpful in helping me find the storage space I need. Great place. Thank you.
Great service from Nick. He made my move in super easy, answered all my questions and gave me a great deal too.
Its a Nice place, very clean and fresh, secure, good prices and excellent costumer service; Nick was very nice and help us very kindly. I definitely will recommend this place to my friends and family
Came down to rent a unit and Michelle was very informative and helpful.
Staff is super helpful and efficient. Always there to figure out account issues, etc. They also helped me fix a light near my unit
Best and most cleanest storage on Long Island great customer service... sue at the Commack location is the best.
Have stored many time before, staff today was very helpful, store and space very clean. Recommend this facility as leesa and Elaine are very helpful and kind
Excellent service from Nick and Ashley. Thank you guys. You turned our moving nightmare into a happy ending. Highly recommended!
Chris was very helpful on finding an appropriate and clean unit and explained everything very clearly. Happy with the service.
This the cleanest storage place I have ever used. Very nice people in the office. Highly recommended!
Everyone at this facility are wonderful helpful and understanding. i would recommend them without a doubt. nick is great and courtney wonderful. a great team
Christina is a wonderful and awsesome employee. She helped me out and made me feel very welcomed.
Went in to just grab some boxes and Shak and Sue were so awesome! Such a pleasure to deal with!
Sue and Nicole are Awesome 👌
Gr8 place to store your stuff. Pretty big location and you might have to walk around a little to get to your unit, but overall i am satisfied.
Great facility.. Very friendly and helpful. Ashley has helped me out and was very outgoing and willing to help!
Great experience, everyone there is very helpful.Paul took care of all the details when we signed up.
PAUL IS AMAZING and soooo helpful! he’s hilarious and made the process so easy, efficient and professional.
Eric and the other people at Public Storage were great. Very easy to work with.
Very good customer service and price was phenomenal! I would recommend to everyone. They are great!
Friendly and helpful staff. Taylor was very helpful with our billing issue. Cant say enough.
The facility was great. Frank was very kind and helpful in choosing the right space for my things. Thanks!
Vey clean facility. Ryan especially informative and helpful in deciding which unit best suited my needs. Excellent service.
We used this location almost every winter to store our convertible and never had any complaints. Great service.
Michelle was fantastic help with showing the unit and made storing very easy to do.
Questions and concerns were all addressed by Michelle , insuring the security of my belonging and with a smile ! Thanks Michelle
Thank you Nick and your team for such a great experience. Such a clean location! I highly recommend it.
Great service from sue went to a few places she was very informative and helpful!
Shak was really helpful. He was very quick and easy and very thorough and knowledgeable.
Michelle was very helpful and knowledgeable and she has great customer service skills
Friendly service with a can do attitude. Have always been treated above expectations on each visit.
Michele was professional and informative. She did a great job
Paul was fantastic, so informative and made the process very easy for us.
Amazing service. Kristina was great at explaining everything. I will be renting here!
The staff at public storage offered great assistance with friendly interactions. Highly recommended.
Nick and Ashley were awesome! Made the process super quick and easy :)
Clean facility and friendly staff ! Sue truly helped me out.
Ryan did a good job n also helped me find the best unit for my stuff thanks
Good experience. People were pleasant very professional and place was very clean. thank you
Very friendly staff with a clean property, secure and locked buildings with gate access, and fair prices!
Christian & Jason were excellent! Check in went smooth and the team was very helpful!!
Great staff. Easy transaction an location of a storage unit that works for me.
Awesome job, very attentive and helpful!..Best Customer service from two great ladies Jillian & Ashley.
Very knowledgeable and helpful. Outstanding customer service by Sue and Juan.
A great place full of energetic people n helpful you want a car come down n on the way out speak to my boy alexis1lindis from the mega 97.9 yea boyyyyyyy.
Total reviews rating 4.7
199 Reviews for Public Storage 2023:
Review №1
2022-09-08Ive been keeping multiple storage units across a few states for personal and mostly business use for the past 20 years. The best one to date has been the Public Storage in Commack. The manager, Sue, has been and still is the best of all the managers Ive done business with by a mile!When I first met Sue 4 years ago, she stayed later than she should have to help me set up a large unit. And she kept a smile and laugh through it all. Over the years she has maintained a very friendly and helpful attitude towards customers. I am always greeted with a smile and a can-do-attitude. Sue is a rare kind of person. She is dedicated to her job and does it with a smile. Sue will also go above and beyond what her job requires her to do. Ive seen people be rude to Sue and her response is not to argue but to show a nice genuine smile and try to help the people as best as she can. Sometimes its not appreciated, but she lets it roll off her back. I continue to use Public Storage because of Sue.
Review №2
2022-03-21I’ve relied on the folks at Public Storage Commack since 2013. It has been money well spent. The service by the team members has always been courteous & efficient. The items I’ve stored with them have remained secure, protected, and are always easy to access. This is one of the best companies I have ever dealt with and, as previously stated, the service members are reliable & do an excellent job. Many thanks.
Review №3
2022-05-18Sue was very helpful with detailed information and possible options to help save me money. Very Nice and friendly as well. Make sure you see Sue when looking to rent a unit.
Review №4
2022-08-13Came in to buy some boxes and look for prices. Angela was very helpful and Sue was knowledgeable. I was in and out quickly.
Review №5
2022-07-27Smooth online process and day of moving into storage. Clean and temperature comfortable, storage key and lock waiting, no need to go to managers office.
Review №6
2022-04-03I have two units at two different properties I have dealt with sue in commack for years. And she is always so helpful and professional. Thanks for always making things easy. I would recommend to anyone looking for space
Review №7
2022-06-03Sue is alway so helpful. She was so kind and always looks out for her customers. Definitely go visit sue if you need storage
Review №8
2022-04-05I love this place! Sue was very helpful and friendly. The facility is very convenient and clean. Extremely happy customer.
Review №9
2022-04-03I have had such a great experiences here and at other locations. So is alway so great with making sure I know everything I need to know and Christian is very helpful as well. I would recommend anyone looking for space
Review №10
2022-05-07Sue is an amazing person thats always helps and works with me and help me with any problems i have. She is amazing