Public Storage in Great Neck
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Great Neck, Nassau County, New York, US
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Site: https://www.publicstorage.com/se...
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:9:30AM–5PM
- Sunday:9:30AM–5PM
Public Storage in other cities:
Super clean and organized facility to store your things. Brad was super helpful and can answer any questions and show you how everything works so that you can feel comfortable accessing your storage yourself. Brad is super personable and friendly. He cares about taking care of the facility which allows you to feel safe that he will keep his watchful eyes on our things.
Brad from public storage in Great Neck on 98 Cotton Mill Road is the best manager helper and advisor for all your storage needs come and see him right away!! thank you so much Brad for all your help and expertise in my storage 5x5 facility and much more!I couldnt do this as easily without you and your assistance you made it all that much better and more pleasurable have a great day and come and see Brad at public storage 98 cotter Mill Road in Great Neck, New York.
We have been renting a storage unit at this Great Neck facility for almost two years without any problems at all. When renting the unit we worked with Brad who was of great assistance in determining what size we needed for our belongings. Brad is always pleasant to see and helpful. Even when he is not there the on duty staff in the front office are a credit to the organization. The facility is clean and in the summer the second floor is nice and comfortable. I highly recommend using this facility.
I recently had documents I had to take care of with public storage. I was extremely lucky to get to work with Brad the manager at the Great Neck location. Brad was extremely friendly and knowledgeable about all aspects of my situation. He was a true professional who cared about me and my business. I should be this lucky with every place I go.
This facility was amazing for my furniture storage. Brad was very helpful, answered all of my questions, and made the overall process easy for me. When moving my items (multiple visits) whoever was at the front desk was friendly and courteous. The space I used was clean and accessible. Thanks team!
Brad is excellent. I went in to inquire about renting a storage unit. Brad gave me a complete tour of the premises and showed me multiple units of different sizes to help me choose what was best for my needs. He is very knowledgeable and very friendly and goes out of his way to offer his assistance whenever he sees me on premises. I highly recommend this location.
Great experience! Brad is very professional, patient, and knowledgeable. He made signing up for storage an easy process and was really thoughtful in figuring out which storage unit would be the best option for me. Brad made sure I had all the information I needed for my storage rental. Thanks Brad!
Brad is such a great help. Made a reservation online and the next morning I had a call from him asking what we needed and when we would be coming in. He showed us the unit I initially reserved which wasnt going to work but luckily had another possible unit which worked out perfectly. Unit was ready to move in that day. He really knows his stuff, very friendly and helpful.
Facility was clean, comfortable and the electrical pieces functioned well (lights, elevator, lifts). Brad was extremely helpful in finding the best storage unit for my needs and he patiently explained the logistics and answered my many questions. Be sure to look at the online site to find current deals on the units so you can reserve for those lower prices either online or on the phone when you make a reservation.
When i went to public storage in great neck i was pleasantly surprised by how kind and helpful the employee brad was because at the other locations i went to i experienced otherwise. He was easy to talk to and helped me with everything i needed. If you ever go there i highly reccomend you to ask for brad because you will be leaving with all your questions answered. He brings professionalism and customer service to another level.
Wonderful experience. Clean, climate controlled, very helpful and friendly experiences. Brad was exceptionally helpful at all times and assisted in locating just the right and useful bin for my needs.Brad is a very great asset to your company and it is expected that he will be promoted to ever higher positions.
Brad was extremely helpful from start to finish- From recommending the right size storage unit, to the detailed orientation is the property. I have never gotten a storage unit before, so did not know what to expect, but was pleasantly surprised by how easy Brad made the process.
Ive used other storage facilities in the past, but have never had such a great experience as with yours, particularly the competent, and friendly service I received from Brad. He was very helpful in every aspect of the process of finding the best unit for my needs and handling the paperwork.
Clean friendly and great access hours. The site manager Brad is excellent and and also one of the nicest people my wife and I have ever met. Not only am I a customer, but we live on the same block as the facility and they (Public Storage) are great neighbors. That might seem like a strange statement to make but anyone whos ever lived next door to a commercial establishment will understand...
Just moved my belongings into a storage unit at this location. The initial unit I had reserved was actually too small. Brad showed me the next unit larger which was the correct size for all of my furniture and other items I had. Would recommend public storage based on location and the simplicity of securing a unit.
Brad has always been very helpful if I had questions about my unit or answering any billing questions I may have had. The Public Storage in Great Neck is kept up very well and clean. I have been a customer for a decade and have always been happy with Brads service. Yours truly, Jeff Pulver
I just rented a storage unit from here. The place is very clean and the staff are extremely helpful, especially Brad. He did a great job explaining things to me and walking me through the process. I was very comfortable with the purchase after I walked out of the store. Thanks again.
Brad is terrific! You can have items shipped to the storage facility and he cheerfully puts them in your unit. Access is easy, and there is always room to park in the lot. I always feel safe, even if the office is closed and Im there alone. On the down side, the cramped aisles are sometimes hard to negotiate due to moveable stairs blocking the aisles and the Public Storage rental fees are really high. But it is the only facility in Great Neck, and I guess you have to pay for convenience.
I had a space rented for the past 4 years, Brad has been helpful throughout those years. Especially when I found water damage in my unit. Brad came to look at the unit himself and assisted me with the steps I needed to take to file a claim. Aside from my water damage, Brad and his team have provided me with a good experience overall.
Great service. Brad is the man. Like an idiot I forgot to put my lock on my storage unit and somehow brad was able to realize and call me right away and email me ensuring that I was aware my items were not locked and safe but as a great courtesy he put on a temporary lock for me. Thank you soooo much Brad!!!!
My experience at Great Neck Public Storage was amazing, reliable and extremely helpful thanks to Brad. He is always willing to help in anyway he can with a nice disposition. I think he adds alot to your organization and I recommend my friends to this particular Public Storage facility because of Brad!
The storage facility thus far is clean and accessible. Brad the manager is extremely helpful, courteous and knowledgable. My problems are not with him but having an upper unit and having to be there once and sometimes twice a day is becoming time weary. Finding and moving the staircase adds to my time there. What could be a 2 or 3 minute visit becomes closer to 10. Also, on the second floor I do not feel the air conditioning. Overall its a terrific place though and Id recommend it.
Very conveniently located facility walking distance from LIRR Great neck station. Managed well by Brad who is very efficient and customer friendly . Facility is clean, well lit , with motion activated lights and accessible from 6 AM to 9 PM for storage. Has loading dock.
Genuine Concern is the term my company has been using for a while and is also the quality I would personally look for from any service industry. From the moment my wife and I walked into this Public Storage to the moment we stepped out after signing the lease, I could tell that Brad, who helped us find the perfectly sized unit for us, had demonstrated 100% genuine concern to his customers. The facility itself is very well maintained and very clean. I had experience dealing with other self-storage companies and none of them could get even close to Public Storage from a customer experience standpoint.
My experience has been very smooth. I like that you have until the the sixth of the month to pay your bill online. The employees have always been helpful and informed. The only thing that I think should be improved is creating an on-site disposal for customers upon move-out. If there were a place to dispose of smaller boxes that would make the move-out process simpler. But overall, I had a great experience and would refer people to use Public Storage.
FAKE REVIEWS! I actually chose this storage place because of the 5 stars, these are FAKE. WORST storage facility Ive encountered, entirely aggressively evil, unable to reach management for issues, no callback and inherently willing to take your stuff ASAP if any issues pop up. Dangerous.
I recently gave this place only one star because of a dispute with the company. Now, Im happy to say that they have resolved the issue. I just wish that they didnt take the time it took but I suppose its expected to take time to resolve a matter.Ive always been a happy with this facility cause it clean and getting to this venue from my home usually pretty quick. In addition, the staff here are super nice. Definitely recommend this location.
Very clean and well maintained. Feel secure using st any time. Manager is a very sharp guy and can tell you exactly what you need when youre buying boxes and materials as well as directing you to the right size space without overselling.Been using the facility for several years, this is actually my second time. I used it, stopped when I didnt need the storage space any more and have now returned to using it again because I find it so usable.
I had a great experience working with Public Storage in Great Neck. Management was professional and very accommodating on more than one occasion. The facility was clean and very easy to access. I would definitely recommend Public Storage of Great Neck for all your storage needs.
Clean and accommodating! We have a home office very close by and use our storage space for promotional material. We come frequently before and after conferences. Were confident that everything is secure and the people that work there are so nice. They let us use their dumpster when we had a lot of things to get rid of.
This public storage facility was excellent. the facilities themselves were clean and well maintained. The excellence experience we had using this facility was due to Brad, the manager of the facility. He was extremely helpful with all aspects of the facility and our use of the facility. I would highly recommend this facility to anyone looking for a storage solution.
This is the first time Ive ever used a storage unit. The only experience or knowledge I have is from storage wars (yuuppp). The staff at the Public Storage in Great Neck were great -- friendly, patient, and helpful. Earl personally walked me thru the process of punching in the keypad and opening the locks, as well as explaining the hours of availability and security features of the facility.Overall excellent service, much better than the service in most NY area businesses.
I went to this location yesterday to buy some boxes diffrent sizes kevin was great he help me pick the boxes and the size i need it really nice young man great customer service and a good way to show that he care for his customer hope to meet more poeple like him public storage always been good to me i dont store but they always help me out with merchandise
I was given a special lifetime guaranteed rate (July 4 2016 special) and now Public Storage wants to raise my rate and not a little. Over $30.00/month rate increase. BEWARE of their promises. That lifetime rate promise was a lie and Id be careful using their storage services.
I am extremely moved by the tenacity that these workers have! I took the $1 sale and after fees it was just under $60 bucks ok $60 for a month for $150 sq feet sounds too good to be true! I had all the help that i could ask for. Sure i was here for just a month cause i was moving from one place to another but THANK YOU! You made it quite amazing!ps i saw someone below me complain about 30 bucks extra wahhh, I will use Public Storage again MANY MANY TIMES AGAIN! these people have what it takes.Remember how a business should be run... Thanks again PS
Total reviews rating 4.9
199 Reviews for Public Storage 2023:
Review №1
2022-03-16Friendly staff, easy parking, low storage pricing, what more could you ask for! Brad has been very helpful and friendly when we moved items in or out of our unit. We never had any problems and have always been satisfied with the customer service over the past 15 years that we owned a unit here. Thank you again Brad!
Review №2
2022-03-08Very clean, attractive storage facility in the middle of Great Neck. Super convenient, with on site parking and easy load-in. Rates are competitive for the area (its Great Neck, remember.) Brad, the manager, is extremely professional and helpful, as well as being a really nice guy. He knows his stuff and is very customer-oriented. If you need storage in Great Neck or the surrounding area, this is the place to go!
Review №3
2022-04-01The manager (Brad) here at great neck public storage who helped me upgraded a bigger unit which I have been waiting for nearly a year, I m so thankful that Brad hasn’t forgot my request since day one from last year. Highly appreciated his professionalism in his job 👍👍👍
Review №4
2022-08-11This facility is great. Brad has been a pleasure to work with. Brad provides top notch service. I definitely recommend using this facility.
Review №5
2022-06-09As usually the environment at my Public Storage is always kept safe, but clean. The merchandise section of PS is well kept and organized, and more over Brad and his staff are very helpful with suggestions on products that benefit me in the storage and shipping endeavors! Great service and clean, safe environments are what keeps me as satisfied patron, month after month.
Review №6
2022-03-04Brad was super friendly, professional and knowledgeable. He helped me find the right unit which met my needs and expectations. He was the best!
Review №7
2022-03-31I visited today. Brad, a staff here, kindly explained and showed me around the space. Perhaps due to its popularity, there was only a small space left. I also like the clean and quiet neighborhood.
Review №8
2021-11-05Overall, about what Id expect from a storage facility. However, Brad made things extra smooth and clearly cared a lot about getting me moved in and taken care of, making the experience especially good! He was super friendly and on the ball, and was able to quickly and courteously fix an issue with my door code. Someone get this guy a promotion!
Review №9
2022-06-04Brad is Friendly and very Helpful. He is knowledgeable andalways greets you with a smile.
Review №10
2022-05-29Brad and all staff at this location, have been thoughtful, considerate, personable and professional. It is a pleasure to conduct any business or direct any questions to Brad or the staff here.