Wheelchair-accessible entrance
Yes
Public Storage in Hicksville
Categories
Location on the map
Hicksville, Nassau County, New York, US
Accessibility
Phone: +1 516-806-6010
Site: https://www.publicstorage.com/se...
Site: https://www.publicstorage.com/se...
Opening hours
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:9:30AM–5PM
- Sunday:9:30AM–5PM
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Comments (199)
I rented my storage unit 3 years ago and is been and amazing experience. Quiles the facility manager is been so helpful with us every time we need something from the office. I highly recommend public storage. What and amazing customer service.
Keila is always working and cleaning. Keila is very professional, efficient, and friendly . I highly recommend this place based on dealing with Keila. I believe she should be promoted to upper management as she has the capacity to be a leader.
The customer service at this location was great, Keila helped me understand the process of vacating my unit. I’ve been here for a while now and I’m happy for the service, I will recommend.
I rented this unit for my daughter a few months ago. and I end up staying with it after she didn’t needed. This building is very clean and Quiles the manager is such a great guy. his always willing to help me with any issues i have. Because of employees like him I decided to stay in this facility.
Before I came to this location I stop at other storage facilities. I choose this place do to the the amazing customer service that was provided to me. Quiles the manager help me choose the unit i needed and he took the time to hear all my problems I was facing. he took some weight away from me by helping me make this move as easy as possible. He really do and amazing job on maintaining this building very clean. I highly recommend this location.
Facility was excellent and accessible, Quiles the manager helped me throughout the whole process and answered every question i had. He made the whole experience so much easier. Clean, well kept facility. Great prices.
The customer service We received in this location every time we visit our unit is amazing. We have never have the need for a storage space and this is the first time we have ever used a storage facility. Quiles was very professional in helping us select our unit and until this point his been very helpful to us. I’ll recommend this location to anyone that needs a storage space.
Brian was great help came to get some fileboxes and since I didn’t know how to make them. He offered to build it for me and was really quick can’t thank him enough. Very nice people behind the counter always looking out.
Hope all is staying safe ind healthy in these crazy times. Ive been with public storage for 3+ years and have not had any issues. Each time when they increase our rent we had no problem paying it each and every month and on time. With no complaints from either end.Now in a time of crisis and need. They turn their back on its customers. Each and everyone of my vendors, credit car companies, insurance companies helped and deferred our payments without cancellation, except for health insurance of course.But Public storage has turned its back on its customers - one month missed on payment and they have sent out letters of sale of content and locked us out of 3 large storage units. So if youre in the same situation as most people in this country at the moment - you might want to think of getting your stuff out from your units before you possibly run into the same problem.I will also be contacting our Legislator Rose Walker, Gov. Cuomo and the news about the unbelievable greed, and non compassion of Public storage in the time of this crisis.Payments will be made to unlock our stuff and we will be removing our property elsewhere.Thanks again - Public Storage - 3 yr loyal customer saying good bye- you dont deserve our money or our loyalty.Get your stuff out people.. Before its to late!!!
Quilted was most helpful. I needed to down size my unit but not sure if I needed one smaller or two. So, first I went with one smaller. He had to come up and take the lock off the new unit. He saw what I had in the old unit and suggested to go higher. He was right. Only needed one smaller unit. When I checked in I needed a flat cart. Quilted provided the key. He was straight forward and informative. When I was finished we cancelled the old unit and made first payment on new unit. Setup auto payments going forward. Nice, personable young man. Job well done Quiles. Thank you!
My husband and i pass this location many times and we decided to go and see the place around. I was welcome by the Manager Quiles and he ask me a lot of questions about what I was planning to storage and we told him that we where sorry for taking his time but we just want him to show us around so we can see how this storage business works. He took us around the property and into the building and show us a few units. he also explained to us the benefits of having a unit and show us a great size unit and a awesome price that my husband and i decided to rent the space, Do to we have a few things in our basement that we would like to storage. Very professional service and the facility it’s so clean.
My experience at this facility has been amazing. Is so convenient for us. There was to much stuffs in our basement and now we have a place to put them. Quiles the manager got us and amazing unit size at a great price. I highly recommend this location.
If you are looking for a storage space come to this location the building is very clean and they sale good Quality packing supplies. We are glad that we came to this location. quiles was amazing on helping us choose or unit. Very professional service.
Every time I go to this location to do a payment Quiles the manager is always smiling and happy to help me. He is so professional at doing his work and he also goes beyond and ask me how’s my day doing. I always have an amazing conversation with him. And he maintains the building very clean. I would highly recommend this place to anyone in need of storage.
Quiles the manager was really helpful and professional. I didn’t even have a idea about how I was going to figure out what size unit I needed. I was going to a difficult time in my life and I needed to move from the House I was leaving in. Quiles was very patient with me and he got me the space I needed. I don’t know how he did it but when the movers arrive with my stuff to the building everything fits perfectly. I was really impressed with Quiles skills. I highly recommend this location is very clean and Quiles the manager is really professional ask for him.
I rented a small storage unit from this facility recently. The manager Jessica was outstanding! She was very friendly and welcoming, and answered any question we had. I only needed the storage unit for a week and she went out of her way to try to inquiry if I could get a prorated rate. It turns out it was not possible BUT she did all she could to try to get me a deal. She also made it very easy to close the account. Thank you Jessica!
Fantastic! Alyssa and Justin were friendly, knowledgable and a pleasure to work with. I am taking the unit on the spot because I trust them.Use this facility with confidence.I have another interaction with Public Storage today due to a close out. They were marvelous. The district manager was polite and very helpful and addressed my questions with ease.I highly recommend Public Storage for their good facility and great employees.
This location is clean and safe. The rate is reasonable and some of the personnel will go out of their way to be helpful In particular, Chris (the area manager) and Tiffany (on site person) have been very accommodating, as well as cordial. There are units of various sizes and I would recommend it for anyone needing a storage place.It should be noted that corporate customer service is terrible. I spoke to a Mitzi and she was rude, nasty, dismissive and not interested in anything I had to say only her own voice. On the other hand, Alyssa, at the property was great. If Public Storage thinks its invincible and can treat customers like dirt, I could name 100s of businesses that thought likewise and are only faint memories.
Leila was outstanding, me and my husband enjoyed the little tour that she gave us. Very friendly and knowledgeable.. I will recommend
I would recommend this storage facility for anybody who is in need of storage and packing supplies. The facility is well maintained and secure. Gina and Tiffany were very helpful and honest. These girls took the time out to help me move boxes into my car. Definitely the best experience I had with moving!
Ive stored in this location for about a year, and the staff is FANTASTIC. The one manager Quiles is an outstanding man, went above and beyond to help me out. Answered all my questions considering I needed the space in a rush. I can see he trains his staff well, previously there was a kid Justin and now his other assistant Perry are both awesome. Perry even was able to help me figure out how to wrap my stuff up in plastic! 5 STARS, COME STORE HERE
I rented my storage space at this location 2 years ago and I have only positive things to say about this location. Quiles the manager had been so much helpful from the beginning that we took this space until this day today. I highly recommend this location to anyone.
This facility is very clean and quiles the manager help us choose our storage unit. He took us to the size that we needed by asking us a few questions about what we are storing. What a professional service highly recommended this facility.
Keila was very helpful, she helped my wife and I get a nice size unit .. great experience and a very knowledgeable young lady .. thank you keila you was great.
My experience with this location was excellent and everything was done on-time and correctly. I did receive everything, it was an extremely good experience. my satisfaction was was above average. I certainly would like to recommend them. The young lady Cindy was so professional and polite and they should have more people like her. She is great!!
Moving is really stressful. I have never rent from public storage and this is the first time Im in need of there business. I walk into the office and I met Quiles and he ask me a bunch of questions about what Im storing! But woo.. I was really impressed! I have to say how professional Quiles is at doing his job. He took me directly to the space I needed. This location is very clean and secured I would recommend public storage to friends and family. Thank you Quiles for making our move as easy as possible..
Perry is awesome, he helped me so much. He helped me find a box to help ship a car in for my son for his birthday. I nust have come in 20 times before he finally convinced me that the car would fit. He told me to just bring it in and he help me out. I bought a wardrobe box which i was then able to ship. It was a great experience for me if i ever need storage ill go there. It really seems as if they care about the people who come into their property
Im going to agree with one of the other reviewers who said that moving is really stressful. Ive never had a storage unit so it was really great that Quiles explained everything to me and showed me a unit that was the exact perfect size for what I needed. Its so nice to know that when youre going through a stressful moment in your life there are people around who will not only help you, but relate (Quiles and I chatted throughout the entire process about life), and not just try to sell you stuff. Great experience! Will definitely recommend to family and friends.
Im very satisfied with the service I received from Quiles the manager. He has been very helpful since the first day i rented this unit. I highly recommend this facility.
Normally come to this location to buy packing supplies but I was curious on storage just in case for the future. Brian who was behind the counter explained how the process works in well detail. He offered to show me around the property but I couldn’t because I needed to finish packing. Amazing place
I am very fortunate to have chosen this specific storage facility. It is always clean, safe and any type of issue that presents itself is handled quickly and efficiently. The on site Manager Quiles and the District Manager Justin are tremendously helpful facilitating questions regarding policy to Public Storage and finding excellent and satisfying solutions.
Keila is so friendly and patient, and has been a tremendous help with answering all of our questions. Property is kept clean.
Very easy to access. Alyssa was extremely helpful and courteous. She also explained everything we needed to know without too much information overload. The facility itself is climate controlled and nice and clean. I highly recommend this facility for your storage needs.
A friend recommended this location. This storage building is very clean and quiles the manager is very helpful when we need something from the office. Highly recommended.
Was looking for storage just for short term as we were renovating our home, and Quiles and Justin were extremely helpful and knowledgeable. On top of the fact the location was very clean and I was able to buy stuff for packing my kitchen up!! Would recommended to anyone.
Hi! I had a wonderful experience with Brenda. I reserved a unit online a week before coming in. I was not able to speak to anyone at the unit before coming in because I was not able to reach anyone at the time; however, when I came in to the unit, Brenda was really flexible and helped us out. We came in half an hour to close and she stayed with us even after her shift. Very good experience!
I only have good things to say about my experience with public storage. The location is always clean. I took the time to do this review to show appreciation for there hard work to the employees at this location. Quiles and Jessica are so friendly and helpful. Thank you guys for your hard work. because of you guys I will always come back or recommend to any one.
Brian was a great help with my transfer. Came to make sure I was in the right unit when I found out I wasn’t he made sure I was taken care of. Staff is really great
I would definitely recommend this facility to everyone. I have had a wonderful experience thanks to the professionalism of their staff. They were very accomodating in their suggestions and I found their customer service skills to be outstanding. Moving can be so stressful and it was all that much easier dealing with professionals. Thank you for caring as much for my possessions. Good work Quiles😀
Amazing customer service from Quiles the manager. Building is always clean and good access hours. Highly recommended.
I’ve been a tenant here for many years. It is by far the best storage facility i’ve used. It’s always super clean and have great access. Quiles is always friendly and helpful. I highly recommended.
Quiles the manager was awesome, he is very professional at doing his job. Everything was very smoothly. The property is very clean. Im happy with my space. I would recommend this storage facility to family and friends.
Good customer service and reasonable prices. Quiles the location manager is very professional and very nice. Highly recommended this facility.
Can always expect to be greeted by Brian who is behind the counter. Property is well maintain and glad they have carts to use for my heavy boxes. Property staff is one of the best
When I arrived at this place I have no idea of what size of space I was going to need. but Quiles the manager collected some information of what I was storing and he walk me straight to the storage space I needed. This is unbelievable of how professional quiles is. I recommend this storage place to everyone. This building is very clean and the manager is very professional and helpful.
Quiles was very helpful. he is so professional at doing his job. The building is so clean. And they have everything you need to protect your belongings from boxes to packing supply. I will recommend this facility to anyone.
Quiles was amazing during my rental. He help us choose the space we needed and took his time with us. I’ll recommend this location to friends and family.
Very clean place. Very helpful property manager. Only issue is to call ahead to make sure property manger is available to get the key for a dolly.
I rented a storage space for my daughter at this location. Quiles help me with the rental he is very professional and friendly. The building is very clean and they have good discounts on boxes. And there boxes are very solid. Quiles thank you for your help you make my life easy A+
The manager Quiles and Justin were very knowledgeable and helpful when I was choosing what size I needed. When price was discussed they gave me several options and worked with me to find what I needed. Facility is very clean, would recommend to anyone.
I only have good things to say about this location. Quiles the Manager is very helpful and knowledgeable. The Access hour are the best and we never have any problems accessing our space. This building is very clean I would Highly recommended to friends and family.
Justin and Quiles were very welcoming and knowledgeable when I came in for advice on what to do when moving out of my house. Justin showed an appropriately sized space for the things I informed him I wanted to store and he explained the guidelines of the store and my lease very professionally and easy to understand. The items sold inside the store are also priced well and are of better quality compared to places such as Target and Walmart and when I asked Justin he was able to give me sound advice when buying things; he didnt try to push me to buy the most expensive needless packages unlike most places.Overall I would highly recommend this location for its prices and definitely for its customer service provided.
The customer service was great. the young lady was very helpful and kind. the facility is very clean. I am very happy I chose this one. I have been at others and this by far is the best one. I would highly recommend it. did I mention its climate control.😊
I called the property on 40 old county road to check on availability and prices, keila once again was friendly, informative and answered all our questions. Looking forward in storing at this property
Quiles the manager help us with our rental. My husband and I didn’t have any idea about what size of unit we was going to need. Quiles was very professional and he got us the unit we needed. We are glad that we choose this location is very clean.
My girlfriend has a storage unit at this location for her business. Every time we come this this facility we have never have a problem. This building is very clean and the manager is very friendly. I highly recommended.
If you need a storage unit! this is the best facility. Ask for Quiles he will help you get the space you need. they have all the packing supply you will need for your move. and the property is very clean and is a gated facility. the staff are very friendly. Im Happy with the service and location.
I am a new customer here, from opening my account to every visit Alyssa has been a wonderful helpful person. Thanks to her it has been an easy experience everytime. The facility is extremely clean and very secure.
Alyssa is so great. I made a reservation online and when I came in she gave me a wonderful tour. She explained everything throughly and the best thing she saved me more money then originally expected. Thank you for your professionalism.
I came in the other day for boxes and Perry was there to help me. He asked me what i was storing and pointed me at things that would help my process of packing. Everything fit great and the expandable box for my tv worked great. He didnt try to sell me on everything just the things i needed. I reccomend this location to others, they have good packing supplies and decent rates. I made a gmail just so i could leave this comment. Very pleased with the service provided.
My daughter had used this facility and recommended it to us. i was pleased to see it very clean and well kept. Quiles was very helpful and understanding with our needs. I highly recommend this location to friends and family.
The access hours in this facility are very convenient and there is a very good security system to get into the building. Quiles the manager is very helpful when I need something from the office. I highly recommend this storage location.
I have this storage space for over a year at this location and my experience with public storage has been positive. Staring from the amazing customer service to the building been so clean. Highly recommend this facility.
Quiles help me choose the the size of the storage unit I needed. he is very professional at doing his work if you come to this storage facility as for him he will take care of you. The place is also very clean.
I rent a space inside the building and a parking and so far Im so happy with my spaces. Quiles the manager help me with this rentals and Im not planning to move out any time soon. This building its very clean and Im so happy with my units. I highly recommend this place.
I have been a customer of Public Storage for over ten years. In my experience the Public Storage in Hicksville thus far has provided me with top customer service. It is a clean, climate control environment and Alyssa provides great detail of the policies and recommendations to make your move/storage experience a great one! I highly recommend the Hicksville Public Storage location if you are looking for great value and customer service!
I been with public storage for 4 years already. Everything I have to say about then is positive. there is a lot of competitors out there but Im glad i choose public storage. Quiles the manager is very helpful and friendly and he maintain this facility very clean.
Andrea and Quiles were very helpful with finding me the best price for a storage unit. They also suggested packing supplies that really helped me with my move. If you ever are looking for somewhere to rent a space, Andrea and Quiles at Hicksville will go above and beyond to help you find what you need. 5 stars!
Professional courteous service given by the manager Quiles. He was great explain everything in detail and help me complete my rental online. Thank you Quiles.
I’ve stored at this location for about 9 months and the manager Quiles is an outstanding employee he went above and beyond to help us out. The facility is very clean come to this location if you need a storage unit.
Staff are very friendly. Great place to store my belongings. I never used any storage place before and this is a great experience. Im happy that I came to this location. Thank you guys for your dedication on doing your work.
Staff is nice, but the place becomes expensive after the online promotion ends. Rate increases about 50 bucks a month every 6 to 12 months rate evaluation.Long term rental is not an option so be aware that a year later it can be unaffordable. Real life example started at 500 bucks a month in 2016 increased 600 bucks a month in 2017 and 2018 pending another increase..will be shopping around for another facility as I am a long term rental.
I have bought products from this location a couple times they really try their best to make it so you get exactly what you need. I am thinking about storage but wont need it for a couple months down the line. At least i know i will go to Public Storage for my renting since they always try their best to help me!
Manager is very professional. he got us the unit that we wanted at and amazing price. Building is so clean I highly recommend this facility. A+
I rented my unit 2 years ago with my wife. I’m so satisfied with the amazing customer service that Quiles and Justin provide me every time I’m in the building. I Highly recommend this location. the building is very clean.
Renting at this location was a good decision. Is been and amazing experience. Quiles the manager is very helpful. Highly recommended this location.
Brian’s knowledge in what size unit I need it amazing. Came to the property shopping around I explained that I don’t know the size I need. After answering his questions on what I plan on bringing he showed me the exact size I would need which was amazing and I can picture everything fitting just fine. When i’m ready to rent i’ll be coming to this location.
Great facility. Quiles has been so helpful with our storage needs. Units are clean and well lit. Thanks.
Loved the property! Had a great time! Brenda showed us the wonderful wall of packing supplies and I am forever grateful for the stretch wrap and bubble wrap ideas! She was great!
Quiles was very professional when presenting the storage space. He took us straight to the size unit we needed. Highly recommend this facility.
I’m renting 3 storage units for my company in this facility. The access hours are so convenient for us. I highly recommend this facility. Ask for Quiles the manager he is so professional and helpful.
Thank you for the amazing customer service you provide us Quiles at the time that we where at your facility. I have only good things to say about this location it was an amazing experience. I highly recommended.
Quiles is so professional at doing his work. We didnt have a clue of what size of space we needed when we first arrive at the location. Quiles was so helpful at collecting as much information as he could from us and he got us the space that we needed. He also when over all the merch that we will need to protect our belongings. Thank you Quiles for making our our move as easy as possible.
This public storage is very clean and a lot larger than expected. Gena walked me around the building and showed me the unit that I would be using. She was very thorough and helpful. I feel very safe with my belongings here.
Rented a unit at this location and what an amazing customer service Quiles the property manager provided me. From helping me found the space to providing me with all the merch I need to protect my belongings. Happy with the customer service. Thank you Quile.
I rented a unit in here and Quiles was so pleasant and helpful. I needed to get my stuff out of my apartment right away and Quiles got me the space I needed. Thank you Quiles for all the dedication you put in in your work to help us with our needs. And thank you public storage for having employees like Quiles.
Went there very nervous but young lady named Alyssa mustve come down from heaven to help me. Found me a very cost effective storage unit, explained.everything to me with no confusion, and was extremely helpful. If you need a unit go see Alyssa on Old Country Rd.
Quiles,jessica,brian, was a great associate to helping me with the perfect storage unit and show me respect and make me feel comfortable about my choice. I appreciate there hard work and great conversation with them. I feel like I was treated the best from them.... I give them 5 stars......
The young man Perry goes above and beyond for his customers. Whenever I got to the property with my friend we are always greeted with smiles and they never waste any time when it comes to helping us! If I ever need storage for myself, I know exactly where to go!
Exceeded my expectations, staff were very friendly and helpful and accommodating very professional. I am very satisfied with public storage in every way. I would highly recommend this location to my colleagues and friends. Happy customer.
Quiles showed me a few units at the time of my rental. I was so confused and have no idea about storing. Quiles is very knowledgeable and professional and got me the unit i needed. Thank you very much for and amazing customer service.
The sales person i dealt with named Alyssa was very courteous to me (at first) She allowed me to come in place of a friend of mine and do the rental for him because he couldnt show. I appreciated that and thought that was very helpful. After signing everything getting the keys to the storage locker i checked my paperwork once i finished up and already left I realized that their were supplies on my receipt that i didnt ask for a medium sized boxed . I really should have went back in and confronted her about this but i left it alone due to the fact she did me a solid. Not sure if this was for commission purposes but bottom line its shady. I still believe this is Fraud and because of her action I would not reccommend doing buisness here. If you do check your receipt. Also their was an insurance charge added on that they told me was required in order to rent there which is total Bull. Poor work ethics. I will suggest to my friend trying it out the first month and then maybe try out Uncle Bobs thereafter.
My experience was excellent at public storage. The staff was extremely helpful with my moving process wich can be very stressful. Very clean facility. Highly recommend using this location.
Quiles was so helpful. He save me money today. Movers where providing me with all the merch I needed to protect my belongings. Quiles ask me how much the movers where charging me for the merch. and he offer me the same merch I need it for a better price then I was paying the movers. he also got me the space I needed at the price I was looking to spend. Quiles when beyond my expectations A+.
Quiles is very helpful every time I’m in the property. This is the best clean facility I have ever seen I highly recommend this storage place.
This storage area is absolutely amazing and Jessica Green and her Co worker Quiles gave us great service theyre very friendly and have a great sense of humor. Go in put your stuff their and enjoy the company.
The manager Quiles was very professional at finding us the right storage space that me and my wife were looking to rent and at our target price. I’m glad we choose this location it’s very clean to.
Very clean well lit storage facility, quiles is unbelievable he did a great job of making sure I got the space I needed. Highly recommend this storage facility.
This facility is very clean. and the staff is very friendly. This is a one stop for your storage needs from boxes to storage spaces. Quiles the manager is very friendly and professional. Im happy that I came to this location.
I spoke with the manager about a problem i was having he told me everything id need to know to avoid any surprises when i need a unit. My family is moving in a month or so, so i wanted to he proactive and this facility was reccommended to me by another friend of mine.
I was incredibly impressed with my experience with public storage. Quiles was extremely professional and helpful. With out Question I would use them again as well as refer them to anyone needing to move.
Quiles (the manager) is the man. He recently helped us recover lost property. He goes above and beyond the call of duty. Very satisfied with his level of service. Why go elsewhere!
Come to put stuff in storage, nobody is here for the next hour so no cart access. Return an hour later and no carts available. Tells me if I wanna go get started he would call me. Started doing what, loading the parking lot or carrying my stuff to the 3rd floor? If I could move to a new storage place right now I would
The Staff was extremely helpful and very courteous. I was amazed at how clean the storage area is. Quiles is extremely helpful. I will recommend this facility to family and friends.
Came in to pay my bill, Perry sat and listened to me all morning, i truly appreciated the time he took to listen even though i was just paying my bill. Hes a good person and a pleasant employee.
I am very happy with public storage. The store manager Quiles very courtesy, professional. Public storage is very clean and super accessible.
By far the best storage experience. Quiles was amazing and his customer service skills are the best than anything I’ve experienced. I highly recommend this place.
Very clean and secure facility, easy access. Very helpful staff. Jessica, Alyssa and Quiles were all very professional and helpful. I would absolutely use this location again.
Quiles was very professional on presenting us the space. The facility is very very clean and easy to use, and i got the best price. I’ll go back anyday.
No matter the time or day you go, the door will be locked and no one will be at the desk. The only way to get 1 of the 4 small carts is to sign out a key but like I said no one is ever there. Ever.
This place is a joke their offices are closed witch makes it impossible to make a payment without using the online witch cost 20$ this place is so annoying and should be shut down I will be moving all my stuff again thanks guys and corporate was 0 help
I been on this facility for 2 years already quiles the manager has always been there to help me with my needs. he it’s very professional when it comes to doing his work. I highly recommend this location.
Went into public storage a couple of weeks ago to buy packing supplies. The girls in the office were very sweet and helpful. They made sure they showed me everything I would need to pack my items. Thank you again.
My boyfriend and I have a unit for about 6 months and Quiles is always friendly when I come in and answer any questions we have. I highly recommend storing here.
Facility is very clean and quiles the manager is very friendly and helpful. Highly recommended this location.
Quiles has been fantastic. Great experience with this facility. Quiles was very accommodating and understanding with my situation. Amazing and wonderful service highly recommended.
Excellent facility! The staff was incredibly accommodating and polite and friendly to work with! Great company. Great people. Definitely my go-to storage facility now!
I rented this unit 2 years ago and everything has been positive. Nothing bad to say at about this location. The manager is very friendly and the building is very clean.
Came to this location recently and Quiles are Brian are great help always behind the counter and ready to answer any questions and always know how to protect my valuables while they are in storage.
Great space to rent at a great price. Quiles has been very helpful since the first day we rent this space. Highly recommend this location.
Keila was super helpful!!!! She was so nice and patient with me. Thank you Keila!!!
Such an easy experience. Staff is extremely knowledgeable and answered all my questions. Dealt with Justin directly and he was nothing but nice and helpful! Facility is extremely clean!!
The manager is Quiles, a great guy that takes care of everything. The place is secure and very clean. Very well run and affordable.
Quiles thank you for the amazing customer service you provide every time I’m at the location. The building is very clean and I highly recommended. Great job.
I was in the area looking for possible storage as I’m moving, the prices were the best in the area and the two guys in the office Justin and Quiles were very helpful and explained every question I had clearly. I WILL be going back to these guys when I’m ready!
All I can say is quiles the manager help my parents get the unit we needed at the target price we wanted. Amazing customer service skills highly recommend this location.
I went to this location to help my roommate in taking her stuff out and Mariz is so nice and friendly, very clean facility. Will definitely recommend.
The Facility was very clean and the staff was very nice I delt with Suienia she was very nice and very informative with the Operation. She made the whole experience pleasent and smooth thank you I would Recommand this Facility in Hicksville to people looking for a clean storage facility and good rates
I came today at public storage and Jessica was very nice and pleasant with her expertise. Excellent and clean property. Would recommend to everyone, everywhere.
Facility is very clean and the staff is friendly. I deal with Quiles the manager when I go to the facility and he is really helpful. Im happy that I choose this location. Thank you guys.
Very efficient and understands customers needs.in a proffessional manner
I needed a storage space to clear some clutter on my basement. and public storage had just what I needed. Quiles was a great help and I would recommend this facility.
Excellent service from Astor and Gena. They are a great team! Very professional. Would recommend to anyone in need of storage. Place is spotless for such a big facility.
Quiles help me with my storage needs i recommended this facility great customer service.
The store manager and the district manager are very nice helpful people. The property is clean and well maintained. Great place to store my belongings.
I appreciate all the hard work all this employed do at this location by maintaining this building very clean and keeping our stuff safe. This is a great facility I highly remanded.
Property staff is beyond helpful I was lost and unable to find my way around. Called the office and Brian came to find us and took his time to show my mother and I the right direction to our unit.
Quiles is very helpful every time we are in this facility. good access hours and the building it’s very clean highly recommended.
Alyssa service to me in the office was excellent, she was very nice, understanding and helpful. would come to here anytime for any assistance. great job
I must tell you how happy I am with Alyssa she was so helpful, nice and profecant. She loves her job and to make customers happy. Thank you so much.
Justin assistance was excellent. He navigated me thru all concerns with patients and understanding. Happy customer.
Very helpful and highly secured storage place! Quiles, Alyssa, Jessica and Tara helped me a lot guiding me casue its my first time using Public Storage.
I have this space for 3 years and I have only good stuff to say about this location. Friendly staffing Clean facility at the best prices. Highly recommended.
We are happy that we choose this location. quiles the manager is very helpful every time we need something. Ill recommend this location to family and friends.
Ivan was such a great help and made my entire experience go super smooth he was a pleasure and i definitely will recommend this store.
Quiles was very detailed with explaining how the process works and answer all my questions. I would highly recommend.
Quiles is very friendly and helpful. He help me with my needs. He got my parents the unit we needed. Good location and clean facility. Thank you Quiles.
The manager Quiles is very helpful and friendly and he maintains this facility very clean. Highly recommended.
Thank you for helping my wife completing the rental online Quiles. Amazing customer service.
I rented a 10x10 at this location a few years ago and the building is very clean. and the manager is very professional at doing his job i Highly recommend this location.
Great price right size and amazing staff. It was awesome and what a clean facility. Highly recommended.
Staff is very friendly and office is very clean and new looking, they were attentive and made sure i understood exactly what i needed.
Secure and clean facility. Very helpful staff. Justin and Quiles were very helpful with renting a unit on short notice.
Jessica and Quilts were excellent service and have a superb personally. I will definitely recommend it to all my friends. Thank you.
I stored for 3 years in this location and I have never have any problems. I highly recommend this property is very nice.
Great staff great location property is amazing as well as the prices. Staff knows what they are talking about and very well rounded about what the customer needs.
This facility is clean, safe and the staff friendly. Tiffany is always very helpful when we have questions or need anything.
Just rented a space, very clean facility and Mariz is very awesome. She made the process quick and easy.
Amazing customer service in this location. Quiles is very professional and helpful at doing his work I highly recommend this location.
Alyssa was very helpful. She answered all of our questions and was pleasant throughout the rental experience.
The building is very clean and Quiles is very helpful every time we visit our unit.
Pleasure dealing with Alyssa at the Hicksville store, not my first time renting space but definitely my most pleasant
Justin was great, very helpful and knowledgeable. Would recommend anyone looking for storage to rent from him.
Mariz was an amazing manager. She is most helpful. I would recommend this store 100%
Alyssa was wonderful and nice she take no time to know my needs walk inn walk out with a new storage thanks again for the service
Great experience and the staff are always handy mentioning Mariz and Quiles. Will definitely recommend this location.
I used them for a few months and the prices were comparable to others
Fantastic service. Thank you guys for the hard work. The experience was better then what I expected. I was blown away with the profesionality of the staffs. I Would recommend to anyone.
Clean facility. Efficient and helpful staff. Very organized and easy to use.
Excellent facility. Manger friendly and knowledgable. Great competitive pricing and excellent security. Highly recommend this location.
Property is well maintained staff is never a disappointment always greeted with a smile. Highly Recommend
Location is beautiful, Attendant Manager Alyssa was very helpful & Id recommend this place to anyone. She knew exactly what I needed!
I highly recommend this storage place. Manager is very helpful and friendly. What a great experience.
Came in to buy some boxes, Alyssa was so helpful and extremely friendly. I would recommend other customers to this store.
Quiles was very helpful with getting us set-up here at public storage. The best....
Clean facility and great staff. Mariz and Quiles were very helpful.
Fantastic. Jessica did a fantastic job giving us all the information we needed everything was answered perfectly quickly and no not knowing about anything.5 star all the way .
Great Service & Pricing. Will give 5 stars for this Public Storage. It is very clean and convenient.
I went to look at a unit and Ivan was very helpful. Answered all my questions, amazing personality!!!
The Hicksville location is conveniently located in the middle of town, very clean and well lit; with an efficient friendly staff
Staff is very friendly and knowledgable. storage unit was accommodating to my needs.
Quiles the manager is very helpful and friendly I would highly recommended this location to friends and family. Property is very clean.
I highly recommend this location good prices and clean facility ask for Quiles the manager.
Very professional service and the facility it’s very clean. i Highly recommend this location.
Quiles is really helpful everytime I come to the property. The property is very clean and secured A+!.
Its decent. Carts are not always available. I wish they were open a little later in the evening.
The staff are very professional and the facility is very clean I highly recommended. A+
Professional service...staff Quiles is awesome and detailed with the entire process...highly recommended this place and this staff member...thank you!
I highly recommend this facility the manager is very friendly and professional always smiling. A+
Total reviews rating 4.8
199 Reviews for Public Storage 2023:
Review №1
2022-01-16Customer service was Great. Property Manager Keila is very friendly and caring, Is a first time for my husband and I using a storage & She explain in detailed and made us feel welcomed. Very clean facility you don’t see that often when it comes to storage locations. I’ll recommend to friends & family.
Review №2
2022-06-24Awesome support and very helpful. explain very clearly prices and options. will diffenitly comeback. Keila was helpful and work thru her lunch break to give me help. I wish everyone Customer service was this helpful,
Review №3
2021-12-29The facility was very well kept. Keila at the front desk is very good at what she does. She was very informative and helpful during the whole process of choosing a storage unit. I would definitely recommend this location to people I know.
Review №4
2021-09-27Our recent experience with Public Storage was a great one. Our rep, Keila was professional, friendly, and very knowledgeable. She had the patience for answering all our questions, whether on the phone or in person, and no matter how trivial they may have seemed. As this storage unit is for my skeptical dad, he walked out feeling confident that his belongings would be safe. And all that was due to Keila. She really is a great people person! It was a pleasure doing business with her. AAA+++
Review №5
2022-05-09Jackie shes sweetheart very nice and lovely this company needs more people like her.
Review №6
2021-12-01Best experienced I ever had! Keila made it super easy, so helpful, and very kind hearted. I couldn’t thank her enough for helping me with my first storage experience!
Review №7
2021-10-18I had an absolutely wonderful experience at public storage with Keila. I was going through a rough move and was very confused about how to use the storage containers, get access through the gate, doors, and carts. Keila drew a map out for me with a highlighter showing me exactly how to get to my storage unit from the back entrance, which door to use, and how to open and close the unit properly and return the carts safely. I highly recommend this place for keeping your belongings safe, and Keila totally rocks and sincerely thank you for the help!
Review №8
2021-09-14My Business partner and I just rented a 10x30 unit Keila was pleasant and informative we were originally going for a 10x20 but Keila showed us a closer unit to the entrance so we decided to go with a larger unit. Customer Service here was great.
Review №9
2022-01-06The manager Keila was very helpful. Great customer service! Would definitely recommend to use this location.
Review №10
2021-11-23Keila maneger at Hicksville Ny location is best. She is very helpful and polite. She helped us to get the unit at a low prize. Thanks to her.